IN THE COURT OF APPEALS OF TENNESSEE
AT KNOXVILLE
September 16, 2008 Session
LATOYA KEATON v. WAL-MART STORES EAST, L.P., and DOYLE
RAY ATKINS
Direct Appeal from the Circuit Court for Claiborne County
No. 9635 Hon. John McAfee, Circuit Judge
No. E2008-00118-COA-R3-CV - Filed January 2, 2009
Plaintiff alleged that she was robbed at knife-point on Wal-Mart’s parking lot, and Wal-Mart was
negligent in failing to provide security to protect her from the robbery. Wal-Mart filed a Motion for
Summary Judgment and the Trial Judge ruled due to the paucity of crimes in the parking lot, Wal-
Mart owed no duty to the plaintiff to provide security where the crime allegedly occurred. Plaintiff
has appealed and we affirm the Judgment of the Trial Court.
Tenn. R. App. P.3 Appeal as of Right; Judgment of the Circuit Court Affirmed.
HERSCHEL PICKENS FRANKS, P.J., delivered the opinion of the Court, in which CHARLES D. SUSANO ,
JR., J., and D. MICHAEL SWINEY , J., joined.
Christopher D. Brown and P. Richard Talley, Dandridge, Tennessee, for appellant.
Steven H. Trent and Chad E. Wallace, Johnson City, Tennessee, for appellee, Wal-Mart Stores East,
L.P.
OPINION
Plaintiff brought this action against Wal-Mart Stores East and Doyle Ray Atkins,
alleging that on January 3, 2006, she was robbed at knife point by Atkins in the parking lot of the
Wal-Mart in Tazewell, and that Wal-Mart was negligent in failing to provide adequate lighting and
security for its patrons using the parking lot. Wal-Mart Answered, denying all liability, and then filed
a Motion for Summary Judgment, asserting that it did not owe plaintiff a duty of care, because the
robbery was not foreseeable. Wal-Mart attached a Statement of Undisputed Material Facts, stating
there were no other robberies in the Wal-Mart parking lot in the previous two years, and there were
only two assaults in the parking lot in the prior two years, and only eight total incidents in the
parking lot during that time, including thefts, a vandalism, and a case of indecent exposure. Police
records were attached for that period.
Plaintiff’s Response admitted that while there were no prior robberies in the parking
lot during that time period, there were 664 calls in the immediate vicinity. The Trial Court granted
Wal-Mart Summary Judgment, and plaintiff has appealed.
The issue presented on appeal is that the Trial Court erred in finding Wal-Mart did
not owe a duty of care to customers as outlined.
Plaintiff argues the Trial Court erred as to its conclusion as to duty owed, when there
was evidence of significant criminal activity in the area that would render this robbery foreseeable.
Plaintiff asserts that the police records show there had been 664 police calls in the last two years
preceding the incident, which includes calls from a trailer park and the overall area.
Both parties agree that to establish a claim for negligence, plaintiff must show 1) Wal-
Mart owed her a duty of care, 2) Wal-Mart breached that duty by actions falling below the standard
of care, 3) that she suffered an injury/loss, 4) cause in fact, and 5) proximate/legal cause. McClung
v. Delta Square Ltd. P’ship, 937 S.W.2d 891 (Tenn. 1996). To demonstrate that Wal-Mart owed her
a duty of care to protect her from the criminal acts of third parties, plaintiff was required to show that
Wal-Mart knew or had reason to know, “either from what has been or should have been observed
from past experience, that criminal acts against the customers on its premises are reasonably
foreseeable”. Id. at 902. The Supreme Court further stated:
In determining the duty that exists, the foreseeability of harm and the gravity of harm
must be balanced against the commensurate burden imposed on the business to
protect against that harm. In cases in which there is a high degree of foreseeability
of harm and the probable harm is great, the burden imposed upon defendant may be
substantial. Alternatively, in cases in which a lesser degree of foreseeability is present
or the potential harm is slight, less onerous burdens may be imposed. . . . The degree
of foreseeability needed to establish a duty of reasonable care is, therefore,
determined by considering both the magnitude of the burden to defendant in
complying with the duty and magnitude of the foreseeable harm.
Id.
Our Supreme Court has stated that to show that criminal acts by third parties are
reasonably foreseeable, the proof “will almost always require that prior instances of crime have
occurred on or in the immediate vicinity of the defendant’s premises. Courts must consider the
location, nature, and extent of previous criminal activities and their similarity, proximity, or other
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relationship to the crime giving rise to the cause of action. To hold otherwise would impose an
undue burden upon merchants.” Id. In the McClung case, the plaintiff’s decedent was abducted
from a Wal-Mart parking lot in the Delta Square Shopping Center in Memphis, and was later raped
and killed by her abductor. Id. The Court held that this incident was foreseeable, because there were
164 incidents of crime in or near the defendant’s parking lot in the prior 17 months, including:
a bomb threat, fourteen burglaries, twelve reports of malicious mischief, ten
robberies, thirty-six auto thefts, ninety larcenies, and one attempted kidnaping on a
parking lot adjacent to defendants' parking lot. All of these crimes occurred on or in
the immediate vicinity of defendants' parking lot, took place within a relatively short
period of time prior to the abduction of plaintiff's wife, and involved a significant
threat of personal harm. The record also establishes that defendants' premises was
located in a high crime area, and that other nearby major retail centers utilized
security measures to protect customers. The manager of the Wal-Mart store at the
time of the abduction testified that he would not hold “sidewalk sales” or place
merchandise outside the store, except for “dirt,” out of fear it would be stolen.
Id. at 904. The Court thus concluded that based on the evidence, summary judgment was not
warranted.
In another case where a patron was abducted from a mall parking lot, the court held
that summary judgment for the defendant was inappropriate because there had been 286 criminal
incidents at the mall in the preceding 14 months, and also because the patron had alerted security
personnel that she was being stalked. Staples v. CBL & Associates, Inc., 15 S.W.3d 83 (Tenn. 2000).
The Supreme Court went on to explain:
While this factor is in no way exclusive in determining the existence of duty, prior
criminal acts will inevitably factor into the balancing approach applied by courts. We
reiterate this point to emphasize that while the number of prior criminal incidents at
Hamilton Place Mall is significant in determining the existence of a duty, it is only
one factor to be weighed by courts and does not by itself establish a duty.
Id. at 91.
In this case, the Trial Court did not consider criminal records from a trailer park
which plaintiff claimed to be in the “immediate vicinity” of Wal-Mart. Higher courts have not
defined what constitutes “immediate vicinity”, but rather have stated that this is best determined by
the trial court “in consideration of the circumstances of each case.” Patterson-Khoury v. Wilson
World Hotel-Cherry Road, Inc., 139 S.W.3d 281 (Tenn. Ct. App. 2003).
In the Patterson-Khoury case, the court limited evidence of prior criminal activity to
the defendant hotel’s parking lot and the parking lot of the hotel next door, and refused to hear
evidence of criminal activity at a nearby mall. Id. We held that this was not an abuse of discretion,
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because the best evidence of criminal activity was on the property itself, and that the trial court had
discretion regarding whether it would consider other areas. Id.
In this case, there is no evidence of the proximity of the trailer park which plaintiff
characterizes as “immediately adjacent” to the Wal-Mart or the distance between the two, except for
an aerial photo that shows the store and surrounding property. The Trial Judge concluded that the
trailer park in question was not visible from the Wal-Mart parking lot, and that the trailer park was
“some distance” away. We conclude that the Trial Court did not abuse its discretion in determining
that the trailer park was not in the “immediate vicinity” of the Wal-Mart parking lot. Moreover, the
trailer park is a distinctly different operation from a retail market.
Absent some showing that the Trial Court abused its discretion in refusing to consider
the trailer park activity, the only relevant evidence regarding foreseeability is the criminal activity
in the Wal-Mart parking lot itself, which evidence is undisputed that there were two simple assaults,
three reports of theft from a vehicle, one report of indecent exposure, one report of theft inside the
store, and one report of vandalism. Based upon the above precedent, this evidence does not rise to
the level of prior criminal activity necessary to establish that this incident involving the plaintiff was
foreseeable.
We affirm the Judgment of the Trial Court and remand with the cost of the appeal
assessed to plaintiff, Latoya Keaton.
______________________________
HERSCHEL PICKENS FRANKS, P.J.
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Latoya Keaton v. Wal-Mart Stores East, L.P., And Doyle Ray Atkins
Combined Opinion