F I L E D
United States Court of Appeals
Tenth Circuit
PUBLISH
APR 22 2004
UNITED STATES COURT OF APPEALS
PATRICK FISHER
Clerk
TENTH CIRCUIT
ANN MARIE RISKE,
Plaintiff - Appellant,
v. No. 02-1378
KING SOOPERS, a subsidiary of
Kroger; STEVEN KATZENBERGER;
and ROBERT JACKIEWICZ,
Defendants - Appellees.
ANN MARIE RISKE,
Plaintiff - Appellee,
v. No. 02-1439
KING SOOPERS, a subsidiary of
Kroger,
Defendant - Appellant,
and
STEVEN KATZENBERGER and
ROBERT JACKIEWICZ,
Defendants.
APPEAL FROM THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF COLORADO
(D.C. No. 00-RB-1959 (OES))
Patricia S. Bangert of Powers Phillips, P.C., Denver, Colorado, for Plaintiff-
Appellant/Cross-Appellee.
Raymond M. Deeny (N. Dawn Weber with him on the briefs) of Sherman &
Howard L.L.C., Colorado Springs, Colorado, for Defendants-Appellees/Cross-
Appellants.
Before SEYMOUR, McKAY, and McCONNELL, Circuit Judges.
McKAY, Circuit Judge.
Appellant Riske brought this employment discrimination case against
Appellee King Soopers for sexual harassment and retaliation in violation of Title
VII of the Civil Rights Act of 1962, 42 U.S.C. § 2000e, and against two
individual employees for extreme and outrageous conduct. After Ms. Riske
presented her evidence to a jury, the district court granted judgment as a matter of
law for King Soopers on the retaliation claim and for the individual employees on
the outrageous conduct claim. The jury found in favor of Ms. Riske on the
remaining sexual harassment claim. King Soopers made a post-verdict motion for
judgment as a matter of law pursuant to Fed. R. Civ. P. 50(b), and the district
court denied the motion. Both parties appeal.
Background
We are asked to review both the district court’s dismissal of the outrageous
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conduct claim against Mr. Katzenberger 1 pursuant to Fed. R. Civ. P. 50(a) and the
district court’s denial of King Soopers’ motion for judgment as a matter of law on
the sexual harassment claim pursuant to Fed. R. Civ. P. 50(b). In both instances,
we view the facts in the light most favorable to Ms. Riske as the non-moving
party. See Knowlton v. Teltrust Phones, Inc., 189 F.3d 1177, 1186 (10th Cir.
1999) (Rule 50(a) motions); Deters v. Equifax Credit Info. Servs., Inc., 202 F.3d
1262, 1268 (10th Cir. 2000) (Rule 50(b) motions).
Ms. Riske worked at King Soopers for about twenty years and was a bakery
manager for about twelve of those years. Aplt. App., Vol. II, at 160-61. Her
allegations of outrageous conduct and sexual harassment began in 1997, when on
two occasions she received an anonymous rose at work. Id. at 231-33. In 1998,
on Valentine’s Day, Riske received two more flowers at work, this time with a
card signed “Neena.” Id. at 233. Ms. Riske did not know anyone named “Neena”
and wondered who had sent the flowers. Id. at 233-35. In April of 1998, she
“received another flower with the name Neena signed on the card.” Id. at 235.
In June of 1998, Ms. Riske received yet another flower delivery from a
“Nina” with a message saying, “Being manager is hard [b]ut I hope I look as nice
as you when I’m [b]itching.” Aplt. App., Vol. V, at 1136. At trial, when asked
1
Ms. Riske does not appeal the district court’s dismissal of the other
individual employee.
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about receiving these flowers, Ms. Riske testified that “it didn’t make me feel
very good. I didn’t know who this person was [and] I had no idea what was
happening.” Aplt. App., Vol. II, at 241. Ms. Riske called the phone number on
the form accompanying the June flowers, but it was disconnected. Id. Sometime
in the summer of 1998, Ms. Riske received another flower at the bakery counter
with an unsigned card asking why she was mad. Id. at 241-43.
In late August of 1998, Ms. Riske received more flowers with a message
reading, “Sorry that the flowers & card upset you. I heard.” Aplt. App., Vol. V,
at 1137. At this point, Ms. Riske “was getting pretty angry because . . . it felt like
somebody had been watching” her. Aplt. App., Vol. II, at 249. In October of
1998, Ms. Riske received a flower with a card from “Neena” that said, “I am
moving to love-land, come and see me in love-land[.] I am going to miss . . . you
in your tight-ass jeans.” Id. at 249-51. She testified that she was upset but was
also relieved that the notes and flowers may stop coming. Id. However, later that
month, when another anonymous single flower was delivered, Ms. Riske testified
that she felt frustrated, angry, and scared. Id. at 251-53.
In December of 1998, Ms. Riske received a gingerbread house at the bakery
with a card signed “Neena.” Id. at 253-55. She was upset and threw it away.
Aplt. App., Vol. II, at 255. In January of 1999, Ms. Riske received a letter at the
bakery counter saying, “This is killing me, I have to say bye. I hope you are
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loved in your life as much as I have loved you in the past three years. I am sorry
for all this. Neena.” Id. at 255-59. She was upset and still had no idea who
“Neena” was. Id. at 259. In the summer of 1999, Ms. Riske hired a private
detective. Id. at 263. Ms. Riske testified that during that summer and fall, Mr.
Katzenberger, her manager at the time, stalked her, followed her around the store,
and was “whistling in a taunting manner.” Id. at 281. Ms. Riske asked Mr.
Katzenberger more than ten times why he was watching her and following her
around. Aplt. App., Vol. V, at 1049-51. In December of 1999, Ms. Riske
reported Mr. Katzenberger’s conduct to King Soopers’ management. Aplt. App.,
Vol. II, at 331-32. On January 17, 2000, King Soopers told Ms. Riske that it had
finished investigating her claims, and they transferred her to another store the
next day. Id. at 377. On January 19, 2000, Mr. Katzenberger admitted to Ms.
Riske that he and his co-worker had been sending the notes and flowers under the
name “Neena.” Id. at 291-97.
Ms. Riske testified that from 1997 to 2000 these incidents caused her
physical and emotional harm, including headaches, weight loss, loss of
concentration, paranoia, and a loss of enjoyment in her life. Id. at 420-25. Three
co-workers testified that they noticed changes in Ms. Riske, including that she
became more uptight and upset, lost a significant amount of weight, and became
more withdrawn. Aplt. App., Vol. IV, at 879-80, 892; Aplt. App., Vol. V, at
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1131. Mr. Katzenberger also noticed that Ms. Riske became “very withdrawn and
angry” during the fall of 1999. Aplt. App., Vol. V, at 961. Ms. Riske started
seeing a psychiatrist in November of 2000 for depression. Aplt. App., Vol. IV, at
908-10. Her psychiatrist testified that Ms. Riske’s psychological problems were
caused by the events she complained of while working at King Soopers. Id. at
924.
In addition to these facts, the district court found that other evidence was
not relevant to Ms. Riske’s claims because it could not be attributed to any
defendant. Since Ms. Riske has not argued that the district court erred in finding
this other evidence irrelevant, we will not consider this additional evidence on
appeal.
Discussion
We first review the district court’s judgment as a matter of law in favor of
Mr. Katzenberger on the outrageous conduct claim. We review this dismissal de
novo and apply the same standards as the district court. See Thompson v. State
Farm Fire and Cas. Co., 34 F.3d 932, 941 (10th Cir. 1994). That is, we affirm the
district court if “there is no legally sufficient evidentiary basis for a reasonable
jury to find for” Ms. Riske on the outrageous conduct claim. Fed. R. Civ. P.
50(a)(1). Dismissal under Rule 50(a) is proper “only if the evidence points but
one way and is susceptible to no reasonable inferences which may support the
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opposing party’s position.” Davis v. United States Postal Serv., 142 F.3d 1334,
1339 (10th Cir. 1998) (internal quotation omitted).
In Colorado, “[t]he elements of outrageous conduct are: (1) the
defendant(s) engaged in extreme and outrageous conduct, (2) recklessly or with
the intent of causing the plaintiff severe emotional distress, and (3) causing the
plaintiff severe emotional distress.” Archer v. Farmer Bros. Co., 70 P.3d 495,
499 (Colo. Ct. App. 2002) (citing McCarty v. Kaiser-Hill Co., LLC, 15 P.3d 1122,
1126 (Colo. Ct. App. 2000)). The first element, extreme and outrageous conduct,
is satisfied if the conduct goes “‘beyond all possible bounds of decency, and [is]
regarded as atrocious, and utterly intolerable in a civilized community.’” Rugg v.
McCarty, 476 P.2d 753, 756 (Colo. 1970) (citing Restatement (Second) of Torts §
46 (1965)); see also Churchey v. Adolph Coors Co., 759 P.2d 1336, 1350 (Colo.
1988). The court views the totality of the circumstances in determining whether
the conduct at issue is extreme and outrageous. Kirk v. Smith, 674 F. Supp. 803,
811 (D. Colo. 1987); Spulak v. K Mart Corp., 664 F. Supp. 1395, 1397 (D. Colo.
1985). “The question of whether certain conduct is sufficiently outrageous is
ordinarily a question for the jury.” Meiter v. Cavanaugh, 580 P.2d 399, 401
(Colo. App. Ct. 1978). “But it is for the court to determine in the first instance,
whether reasonable men could differ on the outrageousness issue.” Id.
Although this case presents a close question, we conclude that the conduct
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here comes so close to the bounds of decency that reasonable people could
disagree about whether it constitutes actionable conduct. In so holding, we
acknowledge that much of the conduct at issue here, when viewed as individual
events, would not be sufficient to submit to a jury. However, considering the
length of time involved and the managerial relationship between Ms. Riske and
Mr. Katzenberger, a jury could find that the conduct became a pattern of
harassment specifically designed to cause Ms. Riske emotional distress. Colorado
courts have recognized that when conduct might be considered a pattern of
harassment that extends over a considerable period time, it should be left “for the
jury to determine whether the conduct of defendants was extreme and
outrageous.” Rugg v. McCarty, 476 P.2d 753, 756 (Colo. 1970) (creditor’s
repeated acts of harassing plaintiff with phone calls, letters and demands were
enough to submit outrageous conduct claim to the jury); see also Mass v. Martin
Marietta Corp., 805 F. Supp. 1530, 1543-44 (D. Colo. 1992) (co-workers’ racial
jokes, egregious racial terms, and other racially derogatory written items were “an
intentional pattern of harassment” on which a reasonable jury could find liability
for outrageous conduct); Gwin v. Chesrown Chevrolet, Inc., 931 P.2d 466 passim
(Colo. App. 1996) (jury’s finding of liability for outrageous conduct was
supported by evidence that manager used racial slurs, shouted expletives at
plaintiff, and fired him); Spulak v. K Mart Corp., 664 F. Supp. 1395, 1397 (D.
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Colo. 1985) (pattern of conduct involving false accusations sufficiently stated a
claim for outrageous conduct).
Here, the conduct Ms. Riske alleges continued, albeit sporadically, for more
than two years. In addition to the time involved, Mr. Katzenberger’s managerial
relationship with Ms. Riske is significant. Colorado courts have acknowledged
that “‘[c]onduct, otherwise permissible, may become extreme and outrageous if it
is an abuse by the actor of a position in which he has actual or apparent authority
over the other . . . .’” Kirk, 674 F. Supp. at 811-12 (quoting Zalnis v.
Thoroughbred Datsun Car Co., 645 P.2d 292, 294 (Colo. App. 1982)).
Mr. Katzenberger was Ms. Riske’s manager when all of the relevant
incidents took place. However, since the notes and deliveries were sent
anonymously, Mr. Katzenberger’s conduct is not an example of the classic
problem where a person with authority uses power to unduly influence a
subordinate. But we still consider Mr. Katzenberger’s managerial position
important for at least two reasons. For one thing, there is evidence that Ms. Riske
suspected that Mr. Katzenberger was behind the conduct. Specifically, there was
trial testimony that Ms. Riske confronted Mr. Katzenberger and directly asked
him if he was “Neena.” Aplt. App., Vol. IV, at 844. Although it is unclear from
the record when Ms. Riske may have suspected Mr. Katzenberger’s involvement,
we think her suspicion is important because it would naturally affect her ability to
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complain about the conduct to her only manager, Mr. Katzenberger.
Also, not all of the allegations involved anonymous conduct. Ms. Riske
testified that Mr. Katzenberger stalked her, followed her around the store, and
whistled at her in a “taunting manner.” Aplt. App., Vol. II, at 281. Mr.
Katzenberger knew that this conduct upset Ms. Riske because she confronted him
more than ten times about it. Aplt. App., Vol. V, at 1049-51. Ms. Riske
submitted evidence that Mr. Katzenberger also knew that the anonymous
deliveries and notes were upsetting and frightening to her. Under Colorado law,
“[t]here is outrageous conduct where the actor desires to inflict severe emotional
distress or knows that such distress is certain or substantially certain.” Zalnis,
645 P.2d at 294 (citing Restatement (Second) of Torts § 46, comment i, and
Hansen v. Hansen, 608 P.2d 364 (Colo. Ct. App. 1979)).
Here, the facts would permit a jury to find that Mr. Katzenberger knew that
his ongoing overt and covert conduct actually caused Ms. Riske emotional
distress, even fear, over a considerable period of time. This may or may not be
enough to convince a reasonable jury that the conduct went beyond a hurtful
prank and is actionable as outrageous conduct. But in close cases like this, the
issue should be resolved by the jury. See Grandchamp v. United Air Lines, Inc.,
854 F.2d 381, 383 (10th Cir. 1988).
On the second element, that the conduct was reckless or done with the
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intent of causing her severe emotional distress, Ms. Riske has also submitted
evidence sufficient to withstand judgment as a matter of law. The notes indicate
that the sender knew Ms. Riske was upset by the acts. The sender acknowledged
that the anonymous deliveries upset her and yet continued sending notes and
flowers. A reasonable jury might find that, under these facts, the conduct was
reckless or done with the intent to cause Ms. Riske severe emotional distress. Ms.
Riske has also submitted evidence to create a sufficient basis for a jury to find for
her on the third element, that the conduct caused severe emotional distress. A
reasonable jury might find, in light of the testimony from Ms. Riske, her
psychiatrist, and her co-workers about the emotional changes Ms. Riske
experienced, that the conduct caused her severe emotional distress.
Finally, we reject King Soopers’ argument that the conduct was not
sufficiently linked to Mr. Katzenberger. Mr. Katzenberger confessed. This
confession, although quickly withdrawn, is sufficient to let the jury decide
whether he is sufficiently linked to the alleged conduct. For these reasons, we
reverse the district court’s Rule 50(a)(1) dismissal of the outrageous conduct
claim.
We next review the district court’s denial of King Soopers’ post-verdict
motion for judgment as a matter of law under Fed. R. Civ. P. 50(b). We review
this issue de novo and apply the same standards as the district court. Guides, Ltd.
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v. The Yarmouth Group Prop. Mgmt, Inc., 295 F.3d 1065, 1073 (10th Cir. 2002).
After construing the evidence in favor of Ms. Riske, we will affirm the district
court unless the “evidence points but one way and is susceptible to no reasonable
inferences supporting the party opposing the motion.” Deters, 202 F.3d at 1268
(internal quotation omitted).
To succeed on her claim of sexual harassment (hostile work environment)
in violation of Title VII of the Civil Rights Act of 1962, 42 U.S.C. § 2000e, Ms.
Riske must show that her workplace was “permeated with discriminatory
intimidation, ridicule, and insult, that is sufficiently severe or pervasive to alter
the conditions of [her] employment and create an abusive working environment.”
Harris v. Forklift Sys., Inc., 510 U.S. 17, 21 (1993) (internal quotations and
citations omitted). But, “Title VII does not prohibit all verbal or physical
harassment in the workplace; it is directed only at ‘discriminat[ion] . . . because
of . . . sex.’” Oncale v. Sundowner Offshore Servs, Inc., 523 U.S. 75, 80 (1998)
(emphasis in original) (quoting 42 U.S.C. § 2000e-2(a)(1)). “‘The critical issue,
Title VII’s text indicates, is whether members of one sex are exposed to
disadvantageous terms or conditions of employment to which members of the
other sex are not exposed.’” Id. (quoting Harris, 510 U.S. at 25 (GINSBURG, J.,
concurring)).
Applying these standards, we reverse the district court because, despite the
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nature of the conduct Ms. Riske alleges, a reasonable jury could not find that it
was done because of her sex. We reach this conclusion after looking at the
“‘general work atmosphere . . . [and the] evidence of specific hostility directed
toward the plaintiff . . . .’” Penry v. Federal Home Loan Bank of Topeka, 155
F.3d 1257, 1262 (10th Cir. 1998) (quoting Hicks v. Gates Rubber Co., 833 F.2d
1406, 1415 (10th Cir. 1987)). We consider evidence of all conduct that is either
gender-based or has “gender-related implications.” Penry, 155 F.3d at 1263.
Of all the allegations Ms. Riske makes, only a few have any gender
implications. The October 1998 note saying that Neena would miss her in her
“tight-ass jeans” may be gender-related. Also, if a jury believed Ms. Riske’s
testimony that Mr. Katzenberger followed her around the store and whistled at her
in a taunting manner, it might find the conduct gender-related. But even after
viewing these facts and inferences in Ms. Riske’s favor, and after looking at how
these acts may have affected her working environment, we conclude that she has
not met her burden of showing discrimination because of her sex.
Ms. Riske argues that she is entitled to a presumption of sex discrimination
because “[c]onduct that is overtly sexual may be presumed to be because of the
victim’s gender . . . .” Id. at 1261. However, in this case, the conduct was not
overtly sexual. In fact, Ms. Riske does not dispute that she told the investigator
that nothing was inappropriately done to her “of a sexual nature.” Aple. Supp.
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App., Vol. III, at 461. In addition, Ms. Riske has not alleged that she was
subjected to explicit or implicit sexual proposals or unwanted physical contact.
Under these facts, we cannot apply the presumption of discrimination on the basis
of sex.
Ms. Riske also argues that, independent of a presumption, her evidence
showed that Mr. Katzenberger’s conduct was sufficiently motivated by gender
under Title VII. We disagree. In Penry, we addressed the burden of proving
discrimination because of sex, and we affirmed summary judgment for defendants
whose alleged conduct had far greater gender implications than we have here.
See 155 F.3d 1257. There were two plaintiffs in Penry. One was subjected to
“four specific acts of unwanted physical contact” that were due to her gender,
other periodic touching, and a comment that one of the female assistants “allowed
[a male co-worker] to get in her drawers anytime.” Id. at 1260-61. This plaintiff
was also taken by a co-worker “to dine at Hooters, a restaurant whose marketing
theme is based on its well-endowed female waiting staff.” Id. at 1260. The other
plaintiff was subjected to four gender-related comments (being asked if women
have wet dreams, being told that he liked her bra strap showing, being asked
“what she was wearing under her dress,” and hearing the above “in her drawers”
comment). Id. at 1262. In addition, a co-worker commented to both plaintiffs
about “the roof of a particular mall [being] shaped like a woman’s breasts.” Id. at
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1260. After considering this evidence, we held that the conduct in Penry was not
sufficiently motivated by gender to warrant liability for sexual harassment under
Title VII. Id. at 1263. The conduct in Penry was more linked to the plaintiffs’
sex than the conduct here, since it included unwanted physical touching and
comments that were specifically sexual or gender-related. Therefore, although
Ms. Riske submitted evidence that she was subjected to a scheme of frightening
notes and conduct, her evidence that this conduct was motivated by her sex falls
short of our Penry standard.
Ms. Riske also contends that she established discrimination because of sex
by submitting evidence that Mr. Katzenberger had a general hostility toward
women and that he treated women differently than men. However, Ms. Riske’s
argument is not adequately supported by the record. In particular, Ms. Riske
argues on appeal that two of her co-workers testified that Mr. Katzenberger
treated women differently than men. However, the trial transcript reflects that
one of these co-workers testified that Mr. Katzenberger treated women “pretty
coldly, the same as everyone else.” Aplt. App., Vol. IV, at 892.
The other co-worker testified that although she “had this feeling” that Mr.
Katzenberger did not treat men and women alike, she did not see any disparate
treatment. Id. at 802. Although Ms. Riske points to this co-worker’s testimony
that when she said good morning to Mr. Katzenberger he responded with a “really
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weird look,” this testimony adds nothing substantial. Id. Ms. Riske’s other
contentions about general hostility toward women are even more minor, such as
an allegation that Mr. Katzenberger told a female employee that her hair was
shorter than his. Aplt. Third Br. at 3. This evidence does not support a
reasonable finding that Mr. Katzenberger had a general hostility toward women or
that he treated men and women differently for Title VII purposes.
Taken as a whole, Ms. Riske has not submitted evidence that in her work
environment “members of one sex are exposed to disadvantageous terms or
conditions of employment to which members of the other sex are not exposed.”
Harris, 510 U.S. at 25 (GINSBURG, J., concurring). Therefore, although we
acknowledge the offensiveness of Ms. Riske’s allegations in this case, “[i]f the
nature of an employee’s environment, however unpleasant, is not due to her
gender, she has not been the victim of sex discrimination as a result of that
environment.” Stahl v. Sun Microsystems, Inc., 19 F.3d 533, 538 (10th Cir.
1994).
For these reasons, King Soopers is entitled to a Rule 50(b) judgment as a
matter of law on the Title VII claim. In light of this judgment, we need not
address whether King Soopers met its burden of reasonable care under Faragher v.
City of Boca Raton, 524 U.S. 775, 788 (1998), or whether the jury properly
awarded punitive damages on the Title VII claim.
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REVERSED and REMANDED for a new trial on Ms. Riske’s outrageous
conduct claim against Mr. Katzenberger and for entry of judgment in favor of
King Soopers on the Title VII claim. 2
2
Appellant’s Motion for Leave to File Sur-Reply, Revised Motion for
Leave to File Sur-Reply, Motion for Leave to File Second Supplemental
Appendix and Revised Motion for Leave to File Second Supplemental Appendix
are GRANTED.
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