FILED
United States Court of Appeals
Tenth Circuit
July 31, 2009
PUBLISH Elisabeth A. Shumaker
Clerk of Court
UNITED STATES COURT OF APPEALS
TENTH CIRCUIT
SCOTT PHELAN,
Plaintiff-Appellee,
v. No. 08-8055
WYOMING ASSOCIATED
BUILDERS,
Defendant-Appellant.
APPEAL FROM THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF WYOMING
(D.C. NO. 07-CV-120-CAB)
Timothy M. Stubson, Brown, Drew & Massey, LLP, Casper, Wyoming, for
Defendant-Appellant.
Jessica Rutzick, Rutzick Law Office, Jackson, Wyoming, for Plaintiff-Appellee.
Before BRISCOE, BRORBY and McCONNELL, Circuit Judges.
McCONNELL, Circuit Judge.
Scott Phelan, recently diagnosed with bone cancer at age twenty-six, was
covered by the healthcare plan of his former employer, which in turn was a
member of Wyoming Associated Builders, Inc. (“WAB”), a trade organization
that maintained a trust to provide health insurance benefits for its members’
employees. Just as Mr. Phelan was about to submit an unusually large claim
relating to his cancer treatment, WAB terminated his employer’s membership in
the insurance trust, purportedly because that employer had submitted a payment
that was both late and in the wrong form. Mr. Phelan was denied health benefits
as a result. He brought a number of claims against both WAB and his employer,
one of which alleged that WAB had breached its fiduciary duty, thus entitling him
to equitable relief under 29 U.S.C. § 1132(a)(3) of the Employee Retirement
Income Security Act (ERISA). The district court found that WAB’s stated
reasons for terminating Mr. Phelan’s employer were a pretext for avoiding
payment on Mr. Phelan’s pending claim and that the termination was arbitrary and
capricious. It ordered retroactive reinstatement of his employer’s health care
coverage as a remedy. WAB now appeals, arguing that retroactive reinstatement
is a legal remedy (and thus impermissible under § 1132(a)(3)), and also that the
termination was not arbitrary and capricious. We disagree on both grounds and
affirm the district court.
I. BACKGROUND
The Lock Shop of Cheyenne operates a locksmith business in Cheyenne,
Wyoming. It provides health insurance for its employees through Wyoming
Associated Builders, Inc., a non-profit trade organization that provides more than
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fifty other businesses with health insurance for their employees. WAB, in turn,
provides this coverage through the Wyoming Associated Builders Insurance Trust
(“WABIT”). WABIT is administered by a board of trustees who are authorized to
construe the provisions of the trust agreement, promulgate rules, and delegate
ministerial powers and duties. The WABIT board hired Josh Carnahan to serve as
plan administrator; Mr. Carnahan then delegated the day-to-day management of
the trust to Benefit Administrators, Inc., a company owned and operated by Lynn
Johnson.
Plan participants were required to pay premiums on the first day of each
month. In June 2006, WABIT promulgated a late payment policy for the first
time. The policy provided for both late payment penalties and eventual
termination. While premiums were still due on the first of each month,
“Premiums not received (postmarked) by the 10th of each month will have a 25%
of premium due, up to a maximum of $500 penalty applied. The Trust Board also
recommends the use of ACH [Automated Clearing House] transfers for premium
payment, which is available from Benefit Administrators.” Dist. Op. 8–9
(formatting omitted). As for termination, “If premiums are not paid by the 15th
of the month, the Plan Administrator is notified and if premiums are still not
received by the 20th of the month, the group is recommended by the Plan
Administrator for termination by the Trust Board, with the termination effective
retroactive back to the 1st of the month.” Id. at 9 (formatting omitted).
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The Lock Shop ran into financial difficulties in 2006 and struggled to
make its payments on time. In June 2006, its premium check bounced. So did its
October payment. On October 30, Lynn Johnson mailed the Lock Shop a letter
informing it that its October payment had been returned for insufficient funds and
requesting repayment by either money order or cashier’s check. The Lock Shop
made its October payment on November 6.
The Lock Shop was not the only one in bad financial shape that year. In
the summer of 2006 a consultant had informed the WAB participants that use of
the plan was higher than expected. In the past year, WABIT had spent almost
$4.5 million paying out claims, but it had collected only a bit over $3.3 million in
premiums. Two claims alone totaled over $1.2 million. Although the Trust
carried stop-loss insurance that would pay claims over $75,000, the existence of
such claims would have ramifications for renewal of the stop-loss policy.
Terminating the Lock Shop’s coverage would therefore eliminate Mr. Phelan’s
very expensive claim at a time when the Trust badly needed it.
In December, the Lock Shop was again behind in its payments. Ms.
Johnson called the Lock Shop on December 13 and notified it that if its premium
payment was not posted to the account by December 20, the Lock Shop would be
terminated. Ms. Johnson also told the Lock Shop that the payment should be
made by cashier’s check or ACH. After scrambling to raise funds, Tami Austin
of the Lock Shop mailed a personal check to WAB’s bank, Hilltop National Bank,
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on the afternoon of December 19. She sent the check by Federal Express, which
assured her that the check would be delivered by the next morning. Unfortunately
for the Lock Shop and its employees, Mother Nature intervened: a severe
snowstorm hit Cheyenne that night and delayed all deliveries. The check arrived
at Hilltop National Bank at 3:15 p.m. on December 20, but the snowstorm had
forced the Cheyenne banks to close at noon. Thus, while Hilltop National Bank
had physically received the check, it was unable to post the payment into
WABIT’s account until the next day.
When Ms. Johnson and Mr. Carnahan had spoken about Lock Shop the
night before payment was due, Mr. Carnahan told Ms. Johnson to terminate Lock
Shop if the payment was not received the next day. Benefit Administrators
checked the WABIT bank account on the afternoon of December 20 and saw that
no payment had posted, so it contacted Mr. Carnahan. He immediately took
action to terminate Lock Shop from the plan. As soon as the Lock Shop learned
of its termination it appealed to the WABIT board, explaining that the payment
did indeed make it to the bank by the deadline, but that the snowstorm had
unexpectedly prevented it from making it in time to be posted on that day. The
trustees nevertheless denied the appeal on the grounds that the Lock Shop’s
payment was late and, even if it had been timely, was made by personal check
rather than cashier’s check or ACH.
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As noted above, the Lock Shop’s termination did not occur in a vacuum.
WABIT was facing some serious financial liabilities, and the elimination of Mr.
Phelan’s claim would provide much-needed financial relief. Both Ms. Johnson
and Mr. Carnahan claimed not to have been aware of Mr. Phelan’s pending claim,
but the district court found that this strained credulity. Ms. Johnson had spoken
to Mr. Phelan’s father on November 30, and on December 8—just days before the
decision was made to terminate Lock Shop—Mr. Phelan’s father had sent Benefit
Administrators notification by certified mail that his son had been undergoing
chemotherapy and radiation therapy since October and would soon have to
undergo surgery to remove a cancerous tumor.
After a bench trial, the court found that it was this desire to avoid paying
Mr. Phelan’s expensive claim that truly motivated the Lock Shop’s termination.
While WAB contended that the termination was a reasonable application of its
administrative policies and was necessary to ensure prompt and timely payments
to the Trust, the district court found that, in truth, “the termination was prompted
by a desire to avoid further financial risk to the Trust by the payment of [Mr.
Phelan’s] cancer expenses,” Dist. Op. 30, and that “Wyoming Associated
Builders’ actions were a deliberate attempt to thwart the Lock Shop’s payment of
its premium in order to terminate the Lock Shop’s ability to provide coverage for
its employees.” Id. at 29. The district court concluded that two specific
interpretations of the policy by the benefits administrator were arbitrary and
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capricious in the sense of being a pretext for WAB’s true motivation of
eliminating an expensive cancer claim: interpreting the word “received” in
WAB’s late payment policies as requiring that the payment be actually “posted”
to the bank account, even in the midst of a huge snowstorm, and requiring that
payment be made by cashier’s check or ACH rather than personal check. Id. at
30–31. As a remedy, the court ordered WAB to “reinstate the Lock Shop’s group
coverage for the month of December, 2006.” Id. at 35. At the same time, Lock
Shop would have to pay WAB the December premium that would have been due
had WAB not terminated it from the plan. Id. at 36. Doing so would effectively
restore Mr. Phelan’s health benefits for the month of December 2006.
WAB now appeals that decision on two principal grounds. First, it argues
that a retroactive reinstatement of benefits is in fact a legal remedy masquerading
as an equitable remedy, and thus beyond the authority of the court under §
1132(a)(3) of ERISA. Second, WAB argues that its decision to terminate Lock
Shop was not arbitrary and capricious.
II. DISCUSSION
A. Is the Retroactive Reinstatement a Permissible Equitable Remedy Under
§ 1132(a)(3)?
ERISA is an intricately drafted statute whose civil enforcement scheme
“consists of several carefully integrated provisions.” Millsap v. McDonnell
Douglas Corp., 368 F.3d 1246, 1250 (10th Cir. 2004). One of those provisions is
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29 U.S.C. § 1132(a)(3), often referred to by its public law number, § 502(a)(3),
which allows a plan participant, beneficiary, or fiduciary to bring a civil action:
“(A) to enjoin any act or practice which violates any provision of this subchapter
or the terms of the plan, or (B) to obtain other appropriate equitable relief (i) to
redress such violations or (ii) to enforce any provisions of this subchapter or the
terms of the plan” (emphasis added). In light of the statutory language, the
Supreme Court has construed § 1132(a)(3) as allowing only “those categories of
relief that were typically available in equity.” Great-West Life & Annuity Ins. Co.
v. Knudson, 534 U.S. 204, 210 (2002) (quoting Mertens v. Hewitt Associates, 508
U.S. 248, 256 (1993)). While other ERISA provisions might afford a plaintiff
legal relief, this provision does not. Compensatory money damages are the
prototypical example of relief that was not typically available in equity. See
Mertens, 508 U.S. at 255; Callery v. U.S. Life Ins. Co., 392 F.3d 401, 404 (10th
Cir. 2004); see also Chaim Saiman, Restitution and the Production of Legal
Doctrine, 65 Wash. & Lee L. Rev. 993, 1009 (2008) (describing the different
shades the term “equity” carries in American law, one of which is “the process of
crafting remedies that do something other than award monetary damages to the
plaintiff as compensation for proven losses”). But see John H. Langbein, What
ERISA Means by “Equitable”: The Supreme Court’s Trail of Error in Russell,
Mertens, and Great-West, 103 Colum. L. Rev. 1317, 1349–55 (2003) (criticizing
the Court’s holding that monetary relief was a remedy not typically available in
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equity). Moreover, the Supreme Court has warned us about legal-
remedies-in-equitable-clothing, such as an “injunction” to pay damages. See
Great-West, 534 U.S. at 210 (“Almost invariably . . . suits seeking (whether by
judgment, injunction, or declaration) to compel the defendant to pay a sum of
money to the plaintiff are suits for ‘money damages,’ as that phrase has
traditionally been applied, since they seek no more than compensation for loss
resulting from the defendant’s breach of legal duty.”) (quotations omitted). We
must therefore look beyond the label on the remedy and ask whether its substance
is equitable or legal. Cf. Normandy Apts., Ltd. v. U.S. Dept. of Housing and
Urban Development, 554 F.3d 1290, 1297 (10th Cir. 2009) (examining the
substance of an injunction to determine whether it was “equitable,” and thus
subject to the Tucker Act’s limited waiver of sovereign immunity, or “legal,” in
which case immunity would bar suit).
The district court ordered “reinstatement” of the Lock Shop’s coverage for
the month of December, 2006. Although reinstatement sounds equitable, in that it
requires the defendant to take some future action, WAB contends that
reinstatement of past coverage is retroactive in focus, compensatory in nature, and
tantamount to an injunction to pay Mr. Phelan damages in the amount of his
medical bills. We do not agree. In Downie v. Indep. Drivers Assoc. Pension
Plan, 934 F.2d 1168, 1170 (10th Cir. 1991), we upheld the reinstatement of
pension benefits as a permissible equitable remedy under § 1132(a)(3). To be
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sure, as WAB points out, Downie was a case where the reinstatement restored the
pensioner’s benefits going forward and hence had the effect of allowing him to
receive future benefits; it did not simply pay compensation for past harms. See
Callery v. U.S. Life Ins. Co. in the City of New York, 392 F.3d 401, 407 (10th Cir.
2004) (“In Downie, the court used its equitable powers to restore the parties to
their original positions in order to affect the beneficiary’s ability to receive future
payments.”). WAB argues that unlike the prospective reinstatement in Downie,
the reinstatement of Lock Shop’s December coverage was purely retrospective
and would result simply in WAB compensating Mr. Phelan for medical expenses
he has already incurred.
We agree with WAB that remedies, despite their seemingly equitable form,
are generally regarded as legal if they have a retrospective focus. See id. (claim
rejected where claimant sought “equitable relief providing for payment of the
insurance on the life of [her husband]” and “to enjoin the defendants from not
paying her the life insurance benefits” because she was essentially “seek[ing]
payment of the policy proceeds”); Millsap, 368 F.3d at 1252 (backpay is
“remedially analogous to personal injury or breach of contract claims because
backpay awards compensate employees for lost wages and benefits before trial”);
see also Calhoon v. Trans World Airlines, 400 F.3d 593, 598 (8th Cir. 2005)
(reimbursement for medical bills and costs that would have been covered by
COBRA plan had the plan not been terminated was legal, not equitable). But
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reinstatement of the Lock Shop policy in this case would have prospective effect,
just as in Downie. Assuming that Lock Shop is able to continue to pay the
premiums on its policy, Lock Shop employees will continue to enjoy health care
coverage into the future. Indeed, at the time Mr. Phelan filed his lawsuit, the
relief he requested was entirely prospective in nature, with no retrospective
element at all.
The remedy imposed by the district court in this case does not track the
plaintiff’s specific injuries, but is instead both broader and narrower. It reinstates
coverage for all Lock Shop employees, not just Mr. Phelan, but it also fails to
guarantee that WAB will even pay Mr. Phelan’s medical costs. As the
reinstatement is contingent upon Lock Shop paying its December premium, the
possibility remains that the Lock Shop will fail to do so and Mr. Phelan will
remain uncovered. Whether Mr. Phelan’s medical costs will be paid depends on a
number of contingencies, including his own timely submission of the claims. All
of this shows that the true yardstick of the court’s remedy was not Mr. Phelan’s
past injuries but rather WAB’s prospective gain.
By ordering reinstatement, the court was not ordering WAB to reimburse
Mr. Phelan for his past losses, even if such a reimbursement might very well be
one practical consequence of the reinstatement. Instead, the court ordered WAB
to proceed as if the Lock Shop had not been wrongfully terminated from the plan
for the month of December. It was WAB that had benefitted from that
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termination, not only because it avoided paying Mr. Phelan’s claim but also
because it avoided paying all potential Lock Shop claims and also avoided the
accounting consequences (such as higher reinsurance premiums) of having a long-
term cancer patient on its books. By ordering reinstatement, the court unwound
this unlawful gain. The fact that the plaintiff was one victim of the unlawful
action and, consequently, a beneficiary of the remedy, does not make this
reinstatement substantively legal in nature. The reinstatement was an equitable
remedy and was therefore permissible under § 1132(a)(3). 1
B. Was the Termination Arbitrary and Capricious?
“When an ERISA plan grants a plan administrator (or its delegate)
discretion in administering the plan, we will uphold its decisions unless they are
arbitrary and capricious.” Gaither v. Aetna Life Ins. Co., 394 F.3d 792, 801 (10th
1
WAB has also appealed the district court’s denial of its motion for a
continuance in order to conduct discovery into the remedial theory of
reinstatement, which WAB described as a “new” remedial theory. The district
court disagreed that this was a new theory and found that WAB had been on
notice of the theory for some time. We review denials of a continuance for abuse
of discretion, and as the district court considered the relevant factors such as the
likelihood a continuance would accomplish its purpose, the diligence of the party
seeking the continuance, and the inconvenience to the opposing party, we cannot
say the court abused its discretion here. WAB moved for a continuance only
three days before trial, at which point it had indisputably been on notice at least a
month, and it was unclear that additional time would allow it to uncover any
additional evidence. See Rogers v. Andrus Transp. Services, 502 F.3d 1147, 1151
(10th Cir. 2007).
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Cir. 2004). 2 Both parties agree that arbitrary and capricious review governs this
case. 3 Under this arbitrary and capricious standard, we ask whether the
administrator’s decision was “reasonable and made in good faith.” Flinders v.
Workforce Stab. Plan of Phillips Petrol. Co., 491 F.3d 1180, 1193 (10th Cir.
2007) (citing Fought v. Unum Life Ins. Co. of America, 379 F.3d 997, 1003 (10th
Cir. 2004)). While “[t]he district court’s determination of whether a plan
administrator’s decision is arbitrary and capricious is a legal conclusion subject to
de novo review,” Rekstad v. U.S. Bancorp, 451 F.3d 1114, 1119 (10th Cir. 2006),
we defer to any underlying factual determinations unless they are clearly
2
Even if the trust administrators operated under a conflict of interest, as Mr.
Phelan argues, this would not alter the standard of review. See Metropolitan Life
Ins. Co. v. Glenn, --- U.S. ----, 128 S.Ct. 2343, 2350 (2008) (“We do not believe
that Firestone’s statement [that a conflict of interest should be taken into account
on judicial review of a discretionary benefit determination] implies a change in
the standard of review, say, from deferential to de novo review.”). Instead, a
conflict of interest is one of several factors that a judge can consider when
deciding whether the decision was indeed arbitrary and capricious. Id. at 2351.
3
The concurrence contends that the ERISA plan did not grant the
administrators discretion in administering the plan and that the district court
should have therefore reviewed Lock Shop’s termination de novo. Neither party
has argued this, and in fact Mr. Phelan, who would surely prefer de novo review,
states that the “district court . . . applied the appropriate standard of review.”
Aple. Br. 30. Even aside from this, the plain language of the plan states that the
Plan Administrator “shall have maximum legal discretionary authority to construe
and interpret the terms and provisions of the Plan, . . . to decide disputes which
may arise relative to a Plan Participant’s rights, and to decide questions of Plan
interpretation and those of fact relating to the plan.” App. 260. This broad grant
of discretion would seem to include the decision to terminate a plan participant
for failure to make timely payments and, in the absence of either party arguing it
does not, we see no reason to think otherwise.
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erroneous. See King v. PA Consulting Group, Inc., 485 F.3d 577, 585 (10th Cir.
2007). We especially give “due regard to the [district] court’s opportunity to
judge the credibility of witnesses.” Creative Consumer Concepts, Inc. v.
Kreisler, 563 F.3d 1070, 1078 (10th Cir. 2009); see also Anderson v. City of
Bessemer City, 470 U.S. 564, 575 (1985) (“But when a trial judge’s finding is
based on his decision to credit the testimony of one of two or more witnesses,
each of whom has told a coherent and facially plausible story that is not
contradicted by extrinsic evidence, that finding, if not internally inconsistent, can
virtually never be clear error.”). As WAB’s plan granted discretion to its
administrator and delegates, we review whether its decision to terminate Lock
Shop from the plan was arbitrary and capricious, though we defer to the district
court’s specific factual findings and credibility determinations.
WAB asserted two independent bases for Lock Shop’s termination: Lock
Shop’s failure to submit its premium payment in time for it to be posted on
December 20 and its failure to pay by cashier’s check. The district court found
that both grounds were pretexts to avoid payment of Mr. Phelan’s claim. It also
evaluated each ground under the so-called Flinders factors:
[Whether] (1) the decision was the result of a reasoned and principled
process, (2) is consistent with any prior interpretations by the plan
administrator, (3) is reasonable in light of any external standards, and
(4) is consistent with the purposes of the plan.
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Flinders, 491 F.3d at 1193 (quoting Fought, 379 F.3d at 1003) (quotations
omitted). (We in fact first articulated the Flinders factors in Fought, inspired in
part by the three-factor test recommended in Kathryn J. Kennedy’s Judicial
Standard of Review in ERISA Benefit Claim Cases, 50 Am. U. L. Rev. 1083,
1135, 1172 (2001), which in turn was inspired by an eight-factor test of the
Fourth Circuit, Booth v. Wal-Mart Stores, Inc. Assoc. Health and Welfare Plan,
201 F.3d 335, 342 (4th Cir. 2000).) As with other installments in the American
judiciary’s long-standing love affair with multi-factor tests, the Flinders factors
attempt to create a workable checklist that can replace the essential (albeit
somewhat abstract) inquiry of whether or not the decision was reasonable. The
danger with such tests is that the essential inquiry gets lost amid the factors,
which in turn take on a life of their own. Here, for instance, the district court
held that WAB’s decision to terminate the Lock Shop failed each of the Flinders
factors and was therefore unreasonable. The problem is that while we ultimately
agree that this particular decision was unreasonable, the Flinders factors do not
seem to get us there.
Take the decision to terminate because the payment was not timely
received. The plan’s late payment policy provided that “if premiums are still not
received by the 20th of the month, the group is recommended by the Plan
Administrator for termination by the Trust Board.” (Emphasis added). Dist. Op.
27. Elsewhere in the policy, the word “received” is explicitly defined to mean
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“postmarked”: the policy states that “[p]remiums not received (postmarked) by
the 10th of each month will have a 25% of premium due.” Id. (formatting
omitted). That could suggest that “received” carries the same meaning elsewhere
in the policy, but the very need to specify that “received” means “postmarked” in
one place could also suggest the word carries a different meaning in other places.
WAB claims to have resolved this ambiguity in favor of an interpretation that
meant “posted to the trust’s bank account” rather than physically received or
postmarked. The district court found that interpretation objectively unreasonable
based upon each Flinders factor.
First, the court found that the interpretation of “received” to mean “posted”
was not the result of a “reasoned and principled process.” Dist. Op. 27–28. Plan
administration is not notice and comment rule-making, though, and many
interpretations will by nature be responses to unexpected situations. Ms. Johnson,
the plan delegate, interpreted the word as meaning “posted,” informed Lock Shop
of this interpretation, and informed the board of this interpretation before the
board decided to terminate. We are not sure what additional “process” would
have pushed the balance toward reasonableness. It might be that the ad hoc
nature of the decision does not insulate WAB’s decision-making from closer
scrutiny, but it does not strike us as strong evidence that the decision must have
been unreasonable.
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As for the second factor, the district court found that the interpretation was
not “consistent with any prior interpretations by the plan administrator” because
the Lock Shop had not been terminated for submitting payments after the 20th in
the past. Dist. Op. 28. The logic of this would seem to punish plan
administrators for accommodating plan participants and discourage them from
ever making exceptions for fear that doing so would lock them into repeating
those accommodations in the future. The third factor—that the interpretation was
not “reasonable in light of any external standards”—likewise seems inconclusive.
The district court pointed to other fields where “receipt” is deemed to occur on
the date an item is postmarked, such as the Wyoming Rules of Civil Procedure,
which construe a document to be filed on its postmark date. Dist. Op. 29 (citing
Fullmer v. Wyoming Employment Sec. Com’n, 858 P.2d 1122, 1124 (Wyo. 1993)).
This shows that interpreting “received” to mean “postmarked” is not
unreasonable, but it does not definitively preclude other interpretations.
The fourth factor—that the termination was not “consistent with the
purposes of the plan”—also offers little help in interpreting the word “received.”
While the purpose of the plan might be to “provide affordable group health
insurance benefits for eligible employees,” Dist. Op. 29, not every decision that
results in the denial of an insured’s benefits conflicts with that purpose. “[A]
fiduciary obligation, enforceable by beneficiaries seeking relief for themselves,
does not necessarily favor payment over nonpayment,” Varity Corp. v. Howe, 516
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U.S. 489, 514 (1996), as an administrator also has a duty to “preserve assets to
satisfy future, as well as present, claims and requires a trustee to take impartial
account of the interests of all beneficiaries.” Id. It is easy to be sympathetic to
the claimant standing before the court, but we must also perform the more
difficult task of remembering the faceless beneficiaries who are not now before us
but who nonetheless depend upon seemingly technical administrative deadlines
that are vital for ensuring sufficient funds to cover potential future claims. The
fact that WAB’s interpretation of “received” resulted in the loss of one person’s
benefits does not necessarily mean it violated the purposes of the plan.
We thus find ourselves in a situation where a term in the plan is ambiguous
and application of the Flinders factors does not definitively counsel one
interpretation over another. As an objective matter, WAB would seem to be
operating within the realm of reasonableness in interpreting the word “received”
to mean “posted.” It is at this point, though, that we must remind ourselves of the
essential inquiry at hand: whether the decision was “reasonable and made in good
faith.” Fought, 379 F.3d at 1003. While WAB’s interpretation of the policy
language might have been within some objective zone of reasonableness, it would
most certainly not be reasonable to adopt this reasoning as a rascally pretext for
avoiding the expensive claim of one of its beneficiaries. The district court found
as a factual matter that this was, in fact, what happened.
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The court found that Ms. Johnson, Mr. Carnahan, and the WABIT board all
knew of Mr. Phelan’s pending claim. It found their testimony to the contrary
suspicious and not credible. Dist. Op. 30. Despite the contention that the Lock
Shop was fired for violating the late payment policy, the court found that, in fact,
“the termination was prompted by a desire to avoid further financial risk to the
Trust by the payment of [Mr. Phelan’s] cancer expenses.” Id. We must accept
this factual determination unless it is clearly erroneous, and the context of the
termination supports the finding. Lock Shop mailed sufficient payment to
WABIT’s bank, and that payment physically arrived by the December 20
deadline. It would have arrived in time to be posted on that same day, but for an
unexpectedly severe snowstorm that shut down the city of Cheyenne. While Ms.
Johnson might not have known that the bank had physically received Lock Shop’s
payment that day, the board certainly knew this by the time the Lock Shop was
officially terminated. Nonetheless, the board chose to take advantage of
ambiguous administrative rules in order to relieve itself of an expensive claim at a
time the trust was experiencing serious financial problems. Interpreting the word
“received” to mean “posted” might be objectively reasonable, but choosing this
interpretation over equally reasonable alternatives solely in order to cut loose an
expensive claim does not satisfy the obligations of good faith that plan
administrators owe their fiduciaries.
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Having found that the actual motivation for the Lock Shop’s termination
was avoidance of Mr. Phelan’s claim, the district court was correct that the
termination was arbitrary and capricious. The Flinders factors, unfortunately, are
not very helpful in ferreting out situations where a plan administrator hides
behind an objectively reasonable rationale to justify an action taken in subjective
bad faith. This explains why the district court’s effort to reach the appropriate
result through the factors ultimately seems strained. This is not to say that the
factors had no relevance at all here—while they did not dispel WAB’s
interpretation as being entirely outside the zone of reasonableness, they did
demonstrate that its interpretation was not the only or even the most reasonable
meaning. That further bolstered the ultimate conclusion that the termination was
not the straightforward application of a clear administrative rule, but that instead
an ambiguous administrative rule provided a pretext for WAB to eliminate
coverage for one of its costlier beneficiaries. “While a fiduciary has a duty to
protect the plan’s assets . . . it also has a duty to see that those entitled to benefits
receive them. It must consider the interests of deserving beneficiaries as it would
its own.” Gaither, 394 F.3d at 807–08. Exploiting ambiguous rules for the
purpose of denying coverage is arbitrary and capricious.
The same is true of the second basis for termination the district court found
to be arbitrary and capricious: that termination was justified because payment was
made by personal rather than cashier’s check. WAB derived that supposed
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requirement not from any written policy language but from an unwritten and
internal rule of Ms. Johnson. Dist. Op. 14–15. Ms. Johnson did inform Lock
Shop that its October late payment would need to be paid by cashier’s check as its
prior check had bounced, but even Mr. Carnahan admitted that whether future
payments needed to be made by cashier’s check was ambiguous. Id. at 16. More
importantly, though, even if it was reasonable to require payment by cashier’s
check, it does not escape the fact that the district court found that the true reason
for the termination was to avoid paying Mr. Phelan’s claim. We note also that the
personal check Lock Shop submitted had adequate funds and cleared without
difficulty, which makes termination for failure to pay by cashier’s check all the
more suspect.
Accepting the district court’s factual determination that Lock Shop’s
termination was an attempt to avoid payment on Mr. Phelan’s claim, we agree that
the termination was arbitrary and capricious and that reinstatement of Lock
Shop’s December coverage was an appropriate equitable remedy.
III. CONCLUSION
We therefore AFFIRM the decision of the district court.
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08-8055, Phelan v. Wyoming Associated Builders
BRISCOE, J., Circuit Judge, concurring.
I concur in the result, but write separately to make two points regarding the
assertion by Wyoming Associated Builders, Inc. (WAB) that the decision to
terminate The Lock Shop from the insurance trust was neither arbitrary nor
capricious.
Standard of review
First, I am not persuaded, as is the majority, that we are obligated to review
the termination decision under the more onerous arbitrary and capricious standard
of review. Instead, for the reasons outlined below, I conclude de novo review
applies in this instance.
The majority places great weight on the fact that “[b]oth parties agree that
arbitrary and capricious review governs this case.” Maj. Op. at 13. But this
ignores the “well-settled [principle] that a court is not bound by stipulations of
the parties as to questions of law,” including the appropriate standard of review.
Koch v. U.S. Dep’t of Interior, 47 F.3d 1015, 1018 (10th Cir. 1995); see United
States v. Vontsteen, 950 F.2d 1086, 1091 (5th Cir. 1992) (en banc) (“No party has
the power to control our standard of review.”); Jones v. Metro. Life Ins. Co., 385
F.3d 654, 660 n. 4 (6th Cir. 2004) (“Typically, parties may not determine by
agreement [a court’s] standard of review.”). Thus, we must resolve for ourselves,
based upon controlling precedent and the relevant facts of this case, what the
proper standard of review is in this case.
Generally speaking, a denial of benefits under an ERISA-governed plan “is
to be reviewed under a de novo standard unless the . . . plan gives the
administrator or fiduciary discretionary authority to determine eligibility for
benefits or to construe the terms of the plan.” Firestone Tire & Rubber Co. v.
Bruch, 489 U.S. 101, 115 (1989). If, however, the plan at issue confers such
discretion, then, absent procedural irregularities, we review the administrator’s
decisions under an arbitrary and capricious standard. See Kellogg v. Metro. Life
Ins. Co., 549 F.3d 818, 825-26 (10th Cir. 2008). These general standards of
review also appear to apply where, as here, there has not been a specific denial of
benefits, but rather an employer has been terminated from an ERISA-governed
plan. Cf. Paneccasio v. Unisource Worldwide, Inc., 532 F.3d 101, 108 (2d Cir.
2008) (applying same standards of review to board of directors’ decision to
terminate altogether an ERISA-governed plan).
The Plan at issue in this case states, in pertinent part, that “[i]t is the
express intent of this Plan that the Plan Administrator, or its designee, shall have
maximum legal discretionary authority to construe and interpret the terms and
provisions of the Plan, to make determinations regarding issues which relate to
eligibility for benefits, to decide disputes which may arise relative to a Plan
Participant’s rights, and to decide questions of Plan interpretation and those of
fact relating to the Plan.” App. at 260. Notably, however, the Plan focuses
exclusively on the eligibility of participating individuals for medical benefits, and
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thus is silent with respect to the payment of premiums by participating employers,
as well as with respect to the termination of employers from the Plan. Further,
although it is uncontroverted that the trustees adopted a formal written “late
payment” policy in the spring of 2006, nothing in the record on appeal indicates
that policy was intended to be part of the Plan. Nor did that “late payment”
policy grant the Plan administrator or trustees discretion to interpret its terms (or
the terms of the Plan). Lastly, the “late payment” policy afforded the Plan
administrator authority only to “recommend” termination, and provided that the
ultimate decision on termination would be made by the trustees; it is
uncontroverted that this procedure was not followed in terminating The Lock
Shop. 1
Although the written agreement that formed the Trust contains various
provisions regarding the “Powers” and “Duties” of the trustees, it likewise is
silent with respect to the payment of premiums by employers and the termination
of employers from the Plan. Thus, it cannot reasonably be said that this document
confers discretionary authority on the trustees to resolve employer terminations.
1
The record on appeal indicates that The Lock Shop was actually
terminated from the Plan by Josh Carnahan, the Plan administrator, and that the
trustees simply “affirmed” Carnahan’s decision in denying The Lock Shop’s
appeal. That procedure, however, was not authorized by the “late payment”
policy adopted by the trustees. Rather, as noted, Carnahan’s role under the “late
payment” policy was merely to “recommend” termination, and the decision
whether or not to actually terminate was supposed to rest solely with the trustees.
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For these reasons, I conclude that a de novo standard of review applies to
the decision to terminate The Lock Shop from the insurance trust.
Merits of the termination decision
As for the merits of the termination decision, I conclude The Lock Shop did
not, in making its December 2006 premium payment, violate the late payment
policy adopted by the board of trustees on June 1, 2006. That policy reads as
follows:
Late Payment Penalties:
The WABIT program is a partial self-funded Trust
administered under Federal ERISA guidelines. As such, the
timelines [sic] of premium payments is extremely important.
Due to some abuses, there will be an immediate
implementation of a late payment penalty if premiums are not
received timely plus a reasonable grace period. Premiums are
due on the first (1st) of each month. Premiums not received
(postmarked) by the 10th of each month will have a 25% of
premium due, up to a maximum of $500 penalty applied. The
Trust Board also recommends the use of ACH transfers for
premium payment, which is available from Benefit
Administrators [the entity retained by the Trust to perform
administrative functions for the Trust, including collection of
premiums].
Termination Procedures:
The WABIT program is a partial self-funded Trust
administered under Federal ERISA guidelines and there is
NOT a premium due grace period. Premiums are due on the
first of each month. If premiums are not received by the 10th
of each month in which they are due, claim payment will be
suspended and a phone call will be made as well as penalties
applied. If premiums are not paid by the 15th of each month,
the Plan Administrator is notified and if premiums are still not
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received by the 20th of the month the group is recommended
by the Plan Administrator for termination by the Trust Board,
with the termination retroactive back to the 1st of each month.
Id. at 272.
I agree with the district court that the term “received” is expressly defined
in the fifth sentence of the Late Payment Penalties provision of the policy to mean
“postmarked.” Under that definition, The Lock Shop’s December premium
payment was “received” by WAB and its agents on December 19, 2006, when
Tami Austin placed it in the hands of Federal Express for delivery to Hilltop Bank
on the morning of December 20, 2006. Thus, the premium payment was timely
“received” under the terms of the late payment policy.
As for The Lock Shop’s purported failure to pay its December 2006
premium via certified check or the “ACH” method of payment, no such
requirement appears in the late payment policy or elsewhere in the Plan. Instead,
the “Late Payment Penalties” provision of the late payment policy simply states
that “The Trust Board . . . recommends the use of ACH transfers for premium
payment . . . .” Id. (emphasis added). Thus, The Lock Shop’s use of a regular
check, which I note was backed by sufficient funds in The Lock Shop’s account,
was entirely proper.
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