Stop & Shop v. Federal Insurance Co

USCA1 Opinion






United States Court of Appeals
For the First Circuit

_____________________________


No. 97-1678

THE STOP & SHOP COMPANIES, INC.,

Plaintiff, Appellee,

v.

FEDERAL INSURANCE COMPANY,

Defendant, Appellant.

____________________


No. 97-1784

THE STOP & SHOP COMPANIES, INC.,

Plaintiff, Appellant,

v.

FEDERAL INSURANCE COMPANY,

Defendant, Appellee.

____________________

APPEALS FROM THE UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF MASSACHUSETTS

[Hon. Patti B. Saris, U.S. District Judge] ___________________

____________________

Before

Selya, Circuit Judge, _____________
Coffin, Senior Circuit Judge, ____________________
and Stahl, Circuit Judge. _____________

____________________



















Leonard F. Clarkin with whom Harry C. Beach was on brief for __________________ ______________
Federal Insurance Company.
Joseph L. Kociubes with whom Victor H. Polk, Jr., and Denise __________________ ___________________ ______
Jefferson Casper were on brief for The Stop & Shop Companies, ________________
Inc.
Michael Roster, Michael H. Hudnall, Robert A. Lewis, and ______________ __________________ _______________
William Carpenter on brief for Stanford University Hospital, _________________
amicus curiae.
____________________

February 12, 1998
____________________









































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COFFIN, Senior Circuit Judge. This is an insurance coverage ____________________

dispute involving a crime insurance policy issued by Federal

Insurance Company ("Federal") to Stop & Shop Companies, Inc.

("Stop & Shop"). Federal appeals the district court's finding

that it must indemnify Stop & Shop for loss arising out of theft

by officers of Hamilton Taft & Company ("Hamilton Taft"), a

company employed by Stop & Shop to process and pay taxes.

Federal also challenges the district court's calculation of

damages, and Stop & Shop cross-appeals denial of its attorney's

fees. We conclude that the authorized representative exclusion

in the crime insurance policy bars recovery by Stop & Shop. We

therefore reverse the district court's holding that Federal must

indemnify Stop & Shop, and leave the attorney's fees decision

intact.



FACTUAL AND PROCEDURAL BACKGROUND

The material facts are essentially undisputed. In February

1990, Stop & Shop purchased a crime insurance policy from Federal

which provided coverage for "direct losses caused by the . . .

disappearance, wrongful abstraction or Computer Theft of Money

and Securities . . . ."1 The policy excluded coverage for loss

due to the "[t]heft or any other fraudulent, dishonest or

criminal act . . . by any [e]mployee, director, trustee or
____________________

1Insuring Clause 2 provides coverage for such loss within or
from the premises or banking premises; insuring clause 3 provides
for coverage from such loss "outside the premises, while being
conveyed by the Insured, . . . or any other person duly
authorized by the Insured to have custody thereof. . . ."

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authorized representative of the Insured whether acting alone or

in collusion with others." Because we find that the issue in

this case turns on the exclusion clause, we detail only briefly

the somewhat unusual circumstances surrounding the losses

suffered by Stop & Shop.

Stop & Shop entered into a tax service agreement in 1987

with Hamilton Taft, by which Stop & Shop would deposit funds with

Hamilton Taft and Hamilton Taft would then use these funds to

remit timely payments to taxing authorities on behalf of Stop &

Shop. The agreement allowed Hamilton Taft to commingle Stop &

Shop funds with deposits from other customers and to use the

money for its own investments and expenses so long as tax

payments owed by Stop & Shop were made when due. In 1989, Connie

Armstrong assumed control of the company, becoming Hamilton

Taft's sole shareholder, director and chief executive officer.

In 1990, Stop & Shop renewed its contract with Hamilton

Taft, after making certain revisions. These included changing

the language, "This agreement may not be assigned to persons who

are not employees of Hamilton Taft" to "This agreement may not be

assigned by Hamilton Taft."

In the relevant period for this case, Stop & Shop had tax

payments due on October 18, 1990, October 25, 1990, January 17,

1991, and January 24, 1991, totalling $5,257,474 for October, and

$7,632,269 for January. On these dates, Hamilton Taft employees

prepared the checks and recorded them as payments made in their

accounting logs. As was standard practice with amounts in excess


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of $100,000, the checks were then sent to the front office for an

officer's counter-signature. The checks were not, however,

mailed in the required period of time.

Upon discovering that its October and January tax payments

had not been made, Stop & Shop contacted Hamilton Taft, which

ultimately responded by paying the October liability on January

31, 1991, and the January liability on March 8, 1991. Around the

same time, a former Hamilton Taft comptroller reported to about

thirty Hamilton Taft clients that the company's executives, most

notably Armstrong, were diverting client funds intended for tax

payments and using these funds for their personal use or for

investment in other Armstrong-owned companies. In late March,

three Hamilton Taft clients petitioned the company into

involuntary bankruptcy, and a Trustee was appointed. The Trustee

calculated the loss from improper diversion of client funds at

over $55 million. In January 1992, the Trustee demanded that

Stop & Shop repay the bankrupt estate for the January and March

1991 tax payments made by Hamilton Taft, arguing that these

payments were voidable preferences.2


____________________

2The Bankruptcy Code allows a bankruptcy trustee to:
. . . avoid any transfer of an interest of the debtor
in property --
(1) to or for the benefit of a creditor;
(2) for or on account of an antecedent debt owed by the
debtor before such transfer was made;
(3) made while the debtor was insolvent;
(4) made --
(A) on or within 90 days before the date of the
filing of the petition . . .
11 U.S.C. 547(b).

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Litigation proceeded in federal court in California, where

the Ninth Circuit ultimately agreed that the January and March

payments were voidable preferences subject to repayment. Shortly

thereafter, Stop & Shop settled with the Trustee for a portion of

its tax liability. It then filed a claim in district court for

indemnification by Federal for its remaining loss; upon Federal's

motion for a transfer of venue, the case was moved to

Massachusetts. Federal argued that it had no obligation to

indemnify because Stop & Shop's loss was not direct and the

policy's authorized representative exclusion barred recovery for

theft perpetrated by Hamilton Taft executives. The district

court found direct loss and held the exclusion inapplicable.

The court then awarded damages to Stop & Shop but denied its

request for attorney's fees. Each side appeals.



DISCUSSION

Although the parties raise multiple issues on appeal, our

conclusion on the exclusion clause issue makes it unnecessary to

discuss the remaining ones. We therefore begin with Federal's

claim that the clause bars coverage, and Stop & Stop's response

that the clause is inapplicable because the responsible Hamilton

Taft executives diverted funds for their personal gain and not

for the benefit of the company.

Construction of insurance contracts and application of their

terms to facts are matters of law, which we review de novo. __ ____

Preferred Mut. Ins. Co. v. Travelers Co., 127 F.3d 136, 137 (1st ________________________ _____________


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Cir. 1997). Exclusionary clauses must "state clearly what items

are to be excluded and any ambiguity is to be interpreted

strictly in the insured's favor." American Home Assur. Co. v. _________________________

Libbey-Owens-Ford Co., 786 F.2d 22, 28 (1st Cir. 1986) (applying, _____________________

as we do here, Massachusetts law). Ambiguity exists where the

language is susceptible to more than one rational interpretation.

Mt. Airy Ins. Co. v. Greenbaum, 127 F.3d 15, 19 (1st. Cir. 1997). _________________ _________

But where the policy's language is plain, we interpret and

enforce it according to the ordinary meaning of the words

contained in the policy's provisions. Bird v. Centennial Ins. ____ _______________

Co., 11 F.3d 228, 232 (1st Cir. 1993); Cody v. Connecticut ___ ____ ___________

General Life Ins. Co., 387 Mass. 142, 146, 439 N.E.2d 234, 237 ______________________

(1982). "[L]ack of ambiguity is a relative status, not an

absolute one. . . . [I]t is sufficient if the language employed

is such that a reasonable person, reading the document as a whole

and in a realistic context, clearly points toward a readily

ascertainable meaning." Fashion House, Inc. v. K Mart Corp., 892 ___________________ ____________

F.2d 1076, 1085 (1st Cir. 1989).

The question for us is whether the actions of Hamilton Taft

executives in diverting funds for their own gain fall under

Federal's authorized representative exclusion. The district

court found that the term "authorized representative" was

ambiguous based on several factors: it was not defined in either

the policy or case law, other crime insurance contracts included

express terms excluding coverage, the parties' course of conduct

in amending the Agreement suggested their specific intention that


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Hamilton Taft and not Armstrong be Stop & Shop's authorized

representative, and no public policy reasons precluded coverage.

Resolving the ambiguity in favor of the insured, the court

therefore determined that Stop & Shop was covered under the

policy for the losses sustained.

We find each of these reasons lacking in force and conclude

that the language in context is susceptible to only one

definition, exclusion of coverage. In the absence of a statutory

definition, or any relevant state law construction of the term,

we begin by turning to the lexical meaning, as Massachusetts

courts frequently do, see, e.g., Gordon v. Safety Ins. Co., 417 _________ ______ ________________

Mass. 687, 690, 632 N.E.2d 1187, 1189 (1994), and to a thoughtful

federal case, Colson Services Corp. v. Ins. Co. of North America, _____________________ _________________________

874 F. Supp. 65 (S.D.N.Y. 1994), which provide us with thorough

and specific explanations of the term. Black's Law Dictionary _______________________

133-34 (6th ed. 1990) defines "authorized" as possessed of

control or power delegated by a principal to his agent, and

"representative" as "a person or thing that . . . in some way

corresponds to, stands for, replaces, or is equivalent to,

another person or thing. . . . includ[ing] an agent, an officer

of a corporation or association . . . or any other person

empowered to act for another," id. at 1302. Webster's Third New ___ ___________________

International Dictionary (Unabridged) 146 (1966) defines __________________________

"authorized," inter alia, as "endorse[d], empower[ed]," and _____ ____

"representative" as "standing for or in the place of another:

action for another or others: constituting the agent for another


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especially through delegated authority," id. at 1926-27. The ___

court in Colson relied on the Webster's meaning, concluding that ______ _______

a company given authority by another company to act as its agent

in choosing investments was an "authorized representative" under

the relevant crime insurance policy. 874 F. Supp. at 68.

These definitions persuade us that an "authorized

representative" can be either a person or company empowered to

act on an entity's behalf. Stop & Shop accepts this definition,

but insists that in this case only Hamilton Taft was its

authorized representative and that individuals who behave

inconsistently with the interests of Hamilton Taft, such as the

executives who committed the theft here, cannot fall under the

exclusion.

We repeat at the threshold the fundamental premise that,

while a corporation does have a noncorporeal and independent

existence, it can conduct its affairs only through its officers

and employees. See Holmes v. Bateson, 583 F.2d 542, 560 (1st ___ ______ _______

Cir. 1978). Thus, where Hamilton Taft is conceded to be Stop &

Shop's authorized representative, it must also be conceded that

Hamilton Taft may carry out its obligations to Stop & Shop only

through the acts of its officers and employees. Given this, we

must consider whether the term omits acts by individuals acting

for their own benefit.

Stop & Shop argues that the authorized representative

exclusion is at minimum ambiguous on this point because the

policy does not delineate its scope, as other policies have done


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in the context of employee exclusion clauses. Before addressing

the specifics of this argument, we emphasize that it stretches

the notion of ambiguity to conclude that language is ambiguous

because of something that is not said. Definitions of ambiguity

require examination of the language employed, see, e.g., Fashion ________ _________ _______

House, 892 F.2d at 1085, not the language omitted. With some _____

hesitancy therefore we address Stop & Shop's argument that

ambiguity exists because the exclusion does not, after

"authorized representative," contain the language, "while working

or otherwise."

A careful review of the cases cited for this proposition

reveals their constant thrust, and the inappropriateness of their

use in the instant case. For they all actually turn on the

temporal scope of the action -- specifically, whether the theft ________

was committed outside of working hours -- rather than the nature

of authority given or the type of behavior involved. See, e.g., _________

Citizens Ins. Co. of New Jersey v. Kansas City Commercial ___________________________________ ________________________

Cartage, Inc., 611 S.W.2d 302, 309-11 (Mo. Ct. App. 1980); Del _____________ ___

Vecchio v. Old Reliable Fire Ins. Co., 132 N.J. Super 589, 594- _______ ___________________________

96, 334 A.2d 394, 397-98 (1975); Sehon, Stevenson & Co. v. ________________________

Buckeye Union Ins. Co., 298 F. Supp. 1168, 1169-70 (S.D.W. Va. _______________________

1969); Century Indem. Co. v. Schmick, 351 Mich. 622, 627-28, 88 ___________________ _______

N.W.2d 622, 624-25 (1958).3 These cases have found that theft by
____________________

3In Colson, 874 F. Supp. 65 (S.D.N.Y. 1994), also cited for ______
this proposition, the applicable policy excluded acts by an
authorized representative "while working or otherwise," but the
case never discussed and in no way turned on the meaning of this
clause. Rather, the Colson court explored only the definition of ______

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employees after their shift is over -- in other words, after the

period of time during which they are actively working for their

employer -- falls under an employee theft exclusion only where

the "while working or otherwise" language is included in the

policy. Other cases have taken the contrary position, but we do

not discuss them, as we find this entire line of cases

inapposite. We are not involved here with when the diversion of ____

funds occurred; certainly no argument has been made that the

fraud was perpetrated at any time other than during working

hours. Nor would it make sense to think of a corporate

authorized representative as having working hours.

Indeed, to the extent they are relevant, the employee

exclusion cases support Federal's contention that, for the

purposes of determining coverage, it is irrelevant whether the

wrong is perpetrated for the benefit of Hamilton Taft or the

individual.4 Even the cases applying a temporal restriction

assume that if the temporal scope is satisfied, all inappropriate ___

use of funds is included under the exclusion, irrespective of who
____________________

the term "authorized representative" in an effort to determine
whether an investment company that made bad investments for the
insured fell under the applicable crime insurance policy's
authorized representative exclusion. Id. at 67. As the case ___
neither relied on the "while working or otherwise" language nor
concerned acts by individuals, it does not support Stop & Shop's
arguments.

4While Federal and Stop & Shop's dispute concerns
application of the term "authorized representative" rather than
"employee," we agree with Stop & Shop that the way "employee"
exclusions have been interpreted is instructive as we consider
how to construe the scope of the authorized representative
exclusion.


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benefits from the improper use. None of these cases so much as

queries whether an employee who steals for himself, rather than

to add to the company's coffers, does not therefore fall under

the exclusion.

As evidence in support of its construction, Stop & Shop

makes much of its 1990 modification to the Tax Service Agreement.

Instead of adopting the standard language of Hamilton Taft's pre-

printed form, stating that the agreement "may not be assigned to

persons who are not employees of Hamilton Taft," Stop & Shop

revised the clause to provide that the agreement "may not be

assigned by Hamilton Taft." The district court agreed that this

change indicated that Stop & Shop intended that no entity other

than Hamilton Taft could be the authorized representative. This

conclusion requires reading too much between the lines. The

record contains no evidence of the context in which the contract

revision was made, nor gives any clue as to why it was

implemented. We see no relationship between the revision and an

understanding of the term "authorized representative."

Hamilton Taft can act only through its officers and

employees, and the reality is that the grant of authority to the

executives of Hamilton Taft enabled their diversion of funds.

When we consider, too, that employee exclusion clauses have been

construed to encompass theft for personal benefit, and that the

policy excludes illegal acts by employees, directors or

authorized representatives without distinguishing between these

groups, the intent of the exclusion is most readily understood as


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an effort to bar coverage of wrong committed by persons who have

been granted access to the corporate funds.

Nor do public policy concerns play an obvious role here.

The district court, while conceding that the dispute in this case

turns wholly on an interpretation of a contract clause and not on

an equitable allocation of risk between innocent parties,5 felt

vicarious liability-agency law provided useful guidance. Some

Massachusetts cases have found companies liable for the illegal

actions of their employees only where the employees act for the

companies' benefit rather than for their own. See Kansallis ___ _________

Finance Ltd. v. Fern, 421 Mass. 659, 665-69, 659 N.E.2d 731, 734- ____________ ____

37 (1996) (reviewing existing case law). We do not pursue here

the conflict in the case law on this issue, as we disagree with

the district court's assessment that these cases provide a useful

context for understanding the present situation. These cases

turn on equitable allocation of the financial burden resulting
____________________

5Federal seeks to apply the alter ego doctrine in
furtherance of its argument; agreeing with Stop & Shop, the
district court found the doctrine inapplicable to this case. We
see no need to ground refusal of coverage in this complex
doctrine, which is based on the equitable allocation of
liability. Indeed, to apply it would turn equitable allocation
on its head, for it was Stop & Shop, not Federal, whose choice of
Hamilton Taft gave Armstrong access to the diverted funds.
We are not faced here with equitable, public policy concerns
about placing responsibility on the guilty, or more culpable,
party, nor are we presented with a need to find an extraordinary
way to impose liability on a generally untouched party. This
case does not involve a creditor seeking to hold an individual
liable for misuse or theft of funds, nor does it seek to
guarantee that a wrongdoer company does not recover under an
insurance policy for abuse perpetrated by its own officer,
director or shareholder. Hamilton Taft is not a party to this
action, and its liability for the misappropriation of funds is
not at issue here.

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from bad acts by officers or employees. Where a creditor or

third party suffers at the hands of such a person, and the

company somehow ratified the improper act or gave its express

authority to perpetrate fraud, it makes equitable sense for the

company to pay. It is equally true that where a maverick officer

or employee perpetrates fraud against the company's interest and

without the company's express or implied knowledge, it may be

unfair to hold the company liable. We are not concerned here

with a determination of whether the corporation Hamilton Taft

should be liable to a creditor for the wrongful acts of its

employees. It may be that Stop & Shop suffered a loss at the

hands of Hamilton Taft employees for which it deserves

compensation. But Stop & Shop's insurer, Federal, who was not

party to the fraud, has no responsibility to reimburse for losses

suffered unless those losses are contractually covered.

If we were to hold, as Stop & Shop's argument would have us

do, that an insurance company must bear the full cost of theft

only when it was committed by an individual working for the

insured company's authorized representative but acting contrary

to the representative's interest, the exclusionary clause,

insofar as it deals with the authorized representative, wouldn't

accomplish much. The policy underlying the exclusion clause,

which includes, without distinction, employees, directors,

trustees and authorized representatives, is most readily

understood as an effort to place on the insured the risk of

picking a faithless agent. It makes little sense for the


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exclusion clause to encompass self-interested acts on the part of

employees, but not on the part of those working for the

authorized representative.6

We come full circle, then, to the contract. The exclusion

clause specifically states that the crime insurance policy does

not cover theft by an authorized representative. The policy does

not restrict the scope of "authorized representative" to acts

benefitting Hamilton Taft, the record contains no evidence that

such a restriction was contemplated, and no case law applies such

a restriction. In sum, although exclusion clauses are to be

narrowly construed, we find no basis for imposing the proposed

limit. In the absence of legally cognizable ambiguity, we

enforce the ordinary meaning of the words. Bird, 11 F.3d at 232. ____

It is most sensible to consider "authorized representative" as

one of a series of capacities in which an individual who commits

theft may have been given access to funds by the insured. We see

use of the term as a straightforward effort to embrace all

statuses that are "authorized," and thus are the insured's

responsibility to supervise. Because Hamilton Taft can act only

through its officers, we must construe this exclusion to

encompass generally acts by the officers of Hamilton Taft. As

____________________

6Theft and misappropriation of funds -- acts covered by
crime insurance policies -- are by their very nature most likely
to be committed for individual rather than corporate benefit.
Certainly, an authorized representative company may, for its own
benefit, steal an insured company's funds, but we think by far
the more likely scenario is that a person with access to funds
through their employment position will risk illegally acquiring
these funds for personal profit.

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officers of the corporate representative, Armstrong and others

were given access and power to divert funds.7

Finding that the diversion of funds by officers of Hamilton

Taft falls under Federal's authorized representative exclusion

policy, we reverse the district court decision, and need not _______

reach the direct loss and damages questions raised on appeal. As

we find Stop & Shop is not covered under Federal's policy, we

deny its cross-appeal for attorney's fees. ____

It is so ordered. ________________





























____________________

7This is particularly true where, as here, the officers were
the only persons who could have perpetrated the fraud, because
they alone were endowed with the authority to co-sign checks over
$100,000.

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