Reversed and Rendered and Writ Conditionally Granted; Opinion Filed
September 18, 2015.
In The
Court of Appeals
Fifth District of Texas at Dallas
No. 05-14-01223-CV
MICHAEL MORFORD, INDIVIDUALLY, D/B/A NEMAHA WATER
SERVICES, GEFFREY ARNOLD MCFALLS, INDIVIDUALLY D/B/A
NEMAHA WATER SERVICES, NEMAHA WATER SERVICES, LP,
NEMAHA WATER SERVICES GP, LLC, NEMAHA WATER SERVICES
OK-1702, LLC, AND NEMAHA SERVICES HOLDING COMPANY, LLC,
Appellants
V.
ESPOSITO SECURITIES, LLC, Appellee
On Appeal from the 44th Judicial District Court
Dallas County, Texas
Trial Court Cause No. DC-14-05795
MEMORANDUM OPINION
Before Justices Fillmore, Stoddart, and Whitehill
Opinion by Justice Stoddart
This is an appeal from an order denying Nemaha’s1 motion to compel arbitration before
the Financial Industry National Regulatory Authority (FINRA) and granting Esposito Securities,
LLC’s motion to compel arbitration before the American Arbitration Association (AAA). In a
single issue, Nemaha argues the trial court erred by concluding Nemaha was not a customer
1
Appellants are Michael Morford, Individually, D/B/A Nemaha Water Services, Geffrey Arnold Mcfalls,
Individually D/B/A Nemaha Water Services, Nemaha Water Services, LP, Nemaha Water Services GP, LLC,
Nemaha Water Services Ok-1702, LLC, and Nemaha Services Holding Company, LLC. We refer to appellants
collectively as Nemaha.
under FINRA rules and by denying Nemaha’s motion to compel arbitration before FINRA.
We conclude we have appellate jurisdiction over that portion of the order denying
Nemaha’s motion to compel arbitration, but not over that portion granting Esposito’s motion to
compel arbitration. Nemaha requests that we treat this appeal as a petition for writ of mandamus
if necessary. We grant Nemaha’s request and treat the appeal as a petition for writ of mandamus
regarding the order granting Esposito’s motion to compel arbitration.2
We conclude Nemaha is a customer of Esposito, a FINRA member, and entitled to
request FINRA arbitration under the rules adopted by FINRA and approved by the Securities and
Exchange Commission (SEC) under its Congressionally delegated rulemaking authority.
Accordingly, the trial court erred by denying Nemaha’s motion to compel arbitration before
FINRA and abused its discretion by granting Esposito’s motion. We reverse the trial court’s
order denying Nemaha’s motion, render judgment granting Nemaha’s motion to compel
arbitration, and order all disputes between the parties proceed to arbitration before FINRA
pursuant to FINRA rules. We conditionally grant the petition for writ of mandamus as to the
portion of the order granting Esposito’s motion to compel arbitration and direct the trial court to
vacate that portion of the order.
BACKGROUND
Esposito, a Dallas based firm, is a licensed securities broker and member of FINRA. As a
member of FINRA, Esposito agreed to arbitrate disputes with it customers under FINRA rules. 3
2
Pursuant to rule 7.2(b), we abated this proceeding to allow the successor judge of the trial court to
reconsider the order. The judge of the trial court affirmed the order and we reinstated this proceeding.
3
See UBS Fin. Services, Inc. v. W. Va. Univ. Hosps., Inc., 660 F.3d 643, 649 (2d Cir. 2011) (by joining
FINRA, members agree to comply with FINRA rules including FINRA Code of Arbitration); FINRA Code Rule
12200, 2015 WL 464978 (“Parties must arbitrate a dispute under the [FINRA] Code if: Arbitration under the
[FINRA] Code is either: (1) Required by a written agreement, or (2) Requested by the customer;” the dispute is
between a customer and a member; and the dispute arises in connection with the business activities of the member).
–2–
Customers of FINRA members are third party beneficiaries of the agreement to arbitrate4 and
may enforce that agreement pursuant to rules promulgated by FINRA. This case arises out of a
letter agreement (Agreement) between Esposito and Nemaha,5 based in Oklahoma, whereby
Esposito agreed generally to assist Nemaha in finding investors or a merger partner in return for
a fee of five percent of the total consideration received by Nemaha in a qualifying transaction.
The Agreement contains an arbitration provision requiring resolution of all disputes arising out
of or relating to the Agreement by binding arbitration according to the rules of the AAA.
Esposito alleged in its statement of claim before the AAA and its petition in this case that
it performed a number of services for Nemaha that were accepted by Nemaha and that Nemaha,
in breach of the terms of the Agreement, negotiated and closed two transactions without
coordinating or communicating with Esposito. When Esposito learned of these transactions, it
demanded a fee of five percent of the total consideration received by Nemaha, approximately
$410,000. Nemaha refused the demand.
Esposito filed a claim for arbitration with the AAA, but Nemaha refused to participate in
the AAA arbitration. Esposito then filed this lawsuit seeking to recover damages for breach of
contract or in the alternative, quantum meruit, and filed a motion to compel arbitration before the
AAA. In response, Nemaha filed a counterclaim for a declaratory judgment that the transactions
did not fall within the description of transactions requiring the payment of a fee under the terms
4
See id. (“A customer under the exchange’s rules is entitled to invoke the arbitration provision ‘as an
intended third-party beneficiary’ in a dispute with a member.”) (quoting Kidder, Peabody & Co., Inc. v. Zinsmeyer
Trusts P’ship, 41 F.3d 861, 863–64 (2d Cir. 1994) (customers are intended beneficiaries of member’s agreement to
arbitrate pursuant to NASD, predecessor to FINRA, rules)).
5
The record is unclear whether Nemaha is a separate legal entity or merely an assumed name of the
individuals and partnerships named as parties in Esposito’s original petition. The Agreement was signed on behalf of
Nemaha Water Services by Michael Morford as partner and president. Esposito alleged in its petition and AAA
supplemental statement of claim that it entered into the agreement with all of the appellants doing business as
Nemaha Water Services. Esposito sought to compel all of the appellants to arbitration as parties bound by the
Agreement. Accordingly, we will consider the appellants collectively as a single business and parties to the
Agreement as Esposito has done.
–3–
of the Agreement. Nemaha also filed a motion to compel arbitration before FINRA and initiated
an arbitration proceeding in that forum.
After three hearings on the matter, the trial court signed an order determining that
Nemaha was not a customer of Esposito because appellants “have apparently taken the position
in their Statement of Claim to FINRA that [Esposito] is not entitled to a transaction fee because
the [appellants] have yet to purchase a good or service.” The order granted Esposito’s motion to
compel arbitration and required the parties to arbitrate all claims before the AAA, and impliedly
denied Nemaha’s cross-motion to compel arbitration before FINRA.
JURISDICTION
Two jurisdictional issues are presented in this appeal. First is the late filing of the notice
of appeal under TEX. R. APP. P. 26(b). Second is our jurisdiction to consider an appeal from an
order granting a motion to compel arbitration in one forum and denying a motion to compel
arbitration in another forum.
A. Late Notice of Appeal
The notice of appeal in an accelerated appeal must be filed within 20 days after the
judgment or order is signed.6 The order denying Nemaha’s motion to compel FINRA arbitration
and granting Esposito’s motion to compel AAA arbitration was signed on August 28, 2014. The
notice of appeal was due twenty days later on September 17, 2014. Nemaha filed its notice of
appeal on September 23, 2014. Although Nemaha filed a motion to reconsider the August 28,
2014 order, that motion did not extend the time for Nemaha to perfect its accelerated appeal.7
Nemaha filed a motion to extend the time to file its notice of appeal on September 24,
6
TEX. R. APP. P. 26.1(b).
7
TEX. R. APP. P. 28.1(b) (“Filing a motion for new trial, any other post-trial motion, or a request for
findings of fact will not extend the time to perfect an accelerated appeal.”).
–4–
2014,8 and explained:
Here, the notice of appeal was not filed immediately because it was hoped a
motion for reconsideration would resolve the issue without the necessity of
appeal. When reconsideration was denied, the deadline to file a Notice of Appeal
was inadvertently missed due to a miscommunication between counsel and a
miscalculation of the date on which the notice of appeal was due. The delay was
not deliberate or intentional, but was the result of inadvertence, mistake or
mischance.
Waiting on the outcome of a post-trial motion before perfecting an appeal is not a
reasonable explanation of the need for an extension.9 However, Nemaha’s motion for extension,
while conclusory and lacking specific facts, explains that the failure to file the notice of appeal
was inadvertent due to a miscommunication between counsel and a miscalculation of the date the
notice of appeal was due. This explanation is some indication the delay was not deliberate or
intentional.10 The record indicates Nemaha intended to appeal the trial court’s ruling and the
explanation in the motion for extension does not show a conscious or strategic decision to wait to
file the notice of appeal.11 Accordingly, we grant Nemaha’s motion for extension of time to file
the notice of appeal.
B. Jurisdiction of Interlocutory Appeal
Because the contract between the parties evidences a transaction involving commerce, the
Federal Arbitration Act (FAA) applies in this case.12 While the FAA applies to substantive
8
See TEX. R. APP. P. 26.3 (motion for extension must be filed within 15 days after deadline for filing notice
of appeal).
9
See Jahner v. Jahner, No. 05-15-00225-CV, 2015 WL 1910014, at *1 (Tex. App.—Dallas Apr. 28, 2015,
no. pet. h.) (mem. op.) (decision to await outcome of hearing on motion to modify did not constitute reasonable
explanation of a need for extension of time to file notice of appeal).
10
See Garcia v. Kastner Farms, Inc., 774 S.W.3d 668, 669 (Tex. 1989) (“any conduct short of deliberate or
intentional noncompliance qualifies as inadvertence, mistake, or mischance”).
11
See Jahner, 2015 WL 1910014, at *1.
12
9 U.S.C. § 2 (2012); see In re D. Wilson Constr. Co., 196 S.W.3d 774, 779 (Tex. 2006) (noting FAA
preempts only contrary state law).
–5–
issues, we apply Texas law to procedural matters.13
Pursuant to section 51.016 of the civil practice and remedies code, a party may appeal a
judgment or interlocutory order in a matter subject to the FAA under the same circumstances as
an appeal would be permitted under 9 U.S.C. § 16.14 FAA section 16 permits appeals from orders
denying a petition for an order directing arbitration to proceed.15 But section 16 prohibits an
appeal from an interlocutory order directing arbitration to proceed.16 Generally, section 16 does
not permit interlocutory appeals from orders favoring arbitration.17
The order here disposed of cross-motions to compel arbitration by granting Esposito’s
motion and impliedly denying Nemaha’s cross-motion. Under section 16 and section 51.016, we
have appellate jurisdiction over the denial of Nemaha’s motion to compel arbitration before
FINRA. However, the order also granted Esposito’s motion to compel arbitration before the
AAA.
In Austin Commercial, we faced a somewhat similar situation except we were not dealing
with competing motions to compel arbitration.18 Austin Commercial, the general contractor on a
construction project, contracted with Carter & Burgess for architectural services. 19 After a
dispute arose with Carter & Burgess, Austin Commercial moved to compel arbitration before the
Civilian Board of Contract Appeals (CBCA) under its prime contract with the project owner. The
subcontract between Austin Commercial and Carter & Burgess required arbitration pursuant to
13
Jack B. Anglin Co. v. Tipps, 842 S.W.2d 266, 272 (Tex. 1992) (orig. proceeding); In re Chestnut Energy
Partners, Inc., 300 S.W.3d 386, 394–95 (Tex. App.—Dallas 2009, pet. denied).
14
See TEX. CIV. PRAC. & REM. CODE ANN. § 51.016 (West 2015); CMH Homes v. Perez, 340 S.W.3d 444,
449 (Tex. 2011); Austin Commercial Contractors, L.P. v. Carter & Burgess, Inc., 347 S.W.3d 897, 900 (Tex.
App.—Dallas 2011, pet. denied).
15
9 U.S.C. § 16(a)(1)(B); id. § 4.
16
Id. § 16(b)(2).
17
Green Tree Fin. Corp. v. Randolph, 531 U.S. 79, 86 (2000); Austin Commercial, 347 S.W.3d at 900.
18
See Austin Commercial, 347 S.W.3d at 899.
19
Id.
–6–
the dispute resolution procedures in the prime contract, but in the absence of such procedures, all
disputes would be resolved by AAA arbitration.20
Carter & Burgess did not seek arbitration; it opposed arbitration before either forum,
arguing the CBCA did not have jurisdiction and Austin Commercial waived arbitration by
engaging in litigation before requesting arbitration.21 The trial court granted the motion to compel
in part and denied it in part. The court compelled arbitration, but before the AAA rather than the
CBCA.22 We concluded we did not have appellate jurisdiction over this order under FAA
section 16 and section 51.016 of the civil practice and remedies code.23 However, we also
concluded that Austin Commercial was entitled to mandamus relief from the order compelling
arbitration before the AAA.24 We determined Austin Commercial lacked an adequate remedy by
appeal and the trial court clearly abused its discretion by compelling arbitration before AAA
when the subcontract required arbitration according to the dispute resolution procedures in the
prime contract.25
Nemaha requests that we consider its appellate brief a petition for writ of mandamus if
necessary to review the trial court’s order. We may consider an appeal as a petition for writ of
mandamus if requested.26 The requirements for mandamus relief are a clear abuse of discretion
and the lack of an adequate remedy by appeal.27 There is no adequate remedy by appeal when a
20
Id.
21
Id.
22
Id.
23
Id. at 900.
24
Id. at 901–02.
25
Id.
26
See CMH Homes, 340 S.W.3d at 452–54.
27
See Austin Commercial, 347 S.W.3d at 901 (citing In re Gulf Exploration, LLC, 289 S.W.3d 836, 842
(Tex. 2009)).
–7–
party is erroneously denied its contracted-for arbitration rights under the FAA.28
Following Austin Commercial, we conclude we do not have appellate jurisdiction over
that portion of the order granting Esposito’s motion to compel arbitration.29 Accordingly, we
dismiss that portion of this appeal, but grant Nemaha’s request that we treat its appeal as a
mandamus petition as to the order granting the motion to compel. If Nemaha is a customer, it has
a contractual right as a third party beneficiary to request arbitration under FINRA rules under
Esposito’s member agreement with FINRA. If that right is erroneously denied by ordering
Nemaha to arbitrate before the AAA, Nemaha will lack an adequate remedy by appeal. 30 Thus,
we conclude we have mandamus jurisdiction to consider whether the trial court abused its
discretion by granting Esposito’s motion to compel arbitration before the AAA.31
STANDARD OF REVIEW
A party seeking to compel arbitration has the initial burden of establishing the parties
agreed to arbitration and that the claims fall within the agreement’s scope.32 We review an order
denying a motion to compel arbitration under an abuse of discretion standard. 33 We defer to the
trial court’s factual determinations by applying a no-evidence standard of review, but we review
the trial court’s legal determinations de novo.34 Whether an arbitration agreement is enforceable
is subject to de novo review.35
28
Id. (citing In re D. Wilson Constr. Co., 196 S.W.3d at 780–81).
29
See Austin Commercial, 347 S.W.3d at 900.
30
Id. at 901.
31
Id.
32
J.M. Davidson, Inc. v. Webster, 128 S.W.3d 223, 227 (Tex. 2003).
33
In re Labatt Food Serv., L.P., 279 S.W.3d 640, 642–43 (Tex. 2009) (orig. proceeding); Sidley Austin
Brown & Wood, LLP v. J.A. Green Dev. Corp., 327 S.W.3d 859, 863 (Tex. App.—Dallas 2010, no pet.).
34
Labatt, 279 S.W.3d at 643; Sidley, 327 S.W.3d at 863.
35
Labatt, 279 S.W.3d at 643.
–8–
ANALYSIS
A. FINRA Rules
For many years, FINRA36 and its predecessor adopted comprehensive rules regarding
arbitration between FINRA members and their customers or employees.37 As discussed above,
FINRA members agree to arbitrate with their customers pursuant to the FINRA code and
customers are third-party beneficiaries of the arbitration provision in the membership
agreement.38 It is undisputed that Esposito is a member of FINRA.
FINRA Rule 12200 provides:
Parties must arbitrate a dispute under the [FINRA] Code if:
• Arbitration under the [FINRA] Code is either:
(1) Required by a written agreement, or
(2) Requested by the customer;
• The dispute is between a customer and a member or associated person of
a member; and
• The dispute arises in connection with the business activities of the
member . . . .
36
FINRA is a self-regulatory organization (SRO) under Section 15A of the Securities Exchange Act of
1934. 15 U.S.C. § 78o-3; W. Va. Univ. Hosps., 660 F.3d at 648. It was created in 2007 through a consolidation of the
National Association of Securities Dealers, Inc. (NASD) and the regulatory arm of the New York Stock Exchange
Group, Inc. (NYSE). Wachovia Bank, Nat’l Ass’n v. VCG Special Opportunities Master Fund, Ltd., 661 F.3d 164,
172 (2d Cir. 2011).
37
In 1975, Congress granted extensive power to the SEC to regulate rules adopted by FINRA and to ensure
the adequacy of the arbitration procedures employed by SROs:
Since the 1975 amendments to § 19 of the Exchange Act, however, the Commission has had
expansive power to ensure the adequacy of the arbitration procedures employed by the SROs. No
proposed rule change may take effect unless the SEC finds that the proposed rule is consistent
with the requirements of the Exchange Act, 15 U.S.C. § 78s(b)(2); and the Commission has the
power, on its own initiative, to “abrogate, add to, and delete from” any SRO rule if it finds such
changes necessary or appropriate to further the objectives of the Act, 15 U.S.C. § 78s(c). In short,
the Commission has broad authority to oversee and to regulate the rules adopted by the SROs
relating to customer disputes, including the power to mandate the adoption of any rules it deems
necessary to ensure that arbitration procedures adequately protect statutory rights.
Shearson/Am. Exp., Inc. v. McMahon, 482 U.S. 220, 233–34 (1987).
38
W. Va. Univ. Hosps., 660 F.3d at 649 (“A customer under the exchange’s rules is entitled to invoke the
arbitration provision ‘as an intended third-party beneficiary’ in a dispute with a member.”).
–9–
FINRA R. 12200, 2015 WL 464978 (emphasis added).
Under the plain language of rule 12200, parties must arbitrate under the FINRA code if
FINRA arbitration is required either by a written agreement or requested by a customer of a
FINRA member.39 The Agreement here does not provide for FINRA arbitration, but Nemaha,
claiming to be a customer of a FINRA member, requested FINRA arbitration. Thus, if Nemaha
is a customer of Esposito, an admitted FINRA member, Nemaha is entitled to demand arbitration
pursuant to FINRA rules.40
The trial court’s order indicates the parties and the court agreed that “if Nemaha is [a]
‘Customer’ of Esposito Securities, then the FINRA rules apply and this Court must send the case
to FINRA arbitration per [Nemaha’s] request.” Thus, as the parties have narrowed the issue, if
Nemaha is a customer, the dispute must be submitted to FINRA arbitration as requested by
Nemaha, but if Nemaha is not a customer, the dispute should be submitted to AAA arbitration
pursuant to the terms of the Agreement.
B. Customer
The FINRA rules do not define the term “customer” other than by stating that a customer
is not a broker or dealer as defined by the Exchange Act.41 Courts that have considered the
meaning of the term agree that “customer” should be given its ordinary meaning of someone
39
“[I]f the rules of an exchange (or similar organization) require arbitration of customer disputes, a
broker’s membership obligation confers upon the customer an option to arbitrate as the exchange rules provide.” Id.
(quoting Zinsmeyer, 41 F.3d at 864); see also UBS Fin. Services, Inc. v. Carilion Clinic, 706 F.3d 319, 323 (4th Cir.
2013) (FINRA members are generally required to arbitrate under FINRA rules when such arbitration is requested by
customers and the dispute “arises in connection with the business activities of the member”).
40
Citing Phillips v. ACS Municipal Broker, Inc., 888 S.W.2d 872, 875 (Tex. App.—Dallas 1994, no writ),
Esposito argues that FINRA rules do not constitute a contract in writing for arbitration. Phillips was decided solely
under the Texas Arbitration Act and before the legislature granted appellate jurisdiction over arbitration proceedings
under the FAA. See id. at 874. This case is governed by the FAA and, as discussed above, we have jurisdiction over
both the appeal and the mandamus proceeding.
41
See FINRA Rule 12100(i), 2015 WL 464972.
–10–
who buys goods or services.42 Thus, “[t]he term ‘customer’ includes at least a non-broker or non-
dealer who purchases, or undertakes to purchase, a good or service from a FINRA member.”43
By agreeing to accept a fee for its services, a FINRA member understands it may be compelled
to arbitrate any disputes with a party to the agreement.44 While this may not be a
“comprehensive definition of the term, it captures virtually all customer relationships.”45
The trial court’s order indicates the court believed Nemaha took inconsistent positions in
this case and in the FINRA arbitration. The court concluded Nemaha was not a customer because
Nemaha took the position in its FINRA statement of claim that it had yet to purchase a service
from Esposito. Nemaha’s statement of claim, however, does not support this conclusion. Nemaha
asserted it was a customer under FINRA Rule 12200 and entitled to arbitrate the dispute with
Esposito under FINRA rules. Specifically, Nemaha alleged the Agreement was fraudulently
induced because Esposito failed to disclose that it did not have expertise in obtaining initial
capital for startup companies and that the transaction on which Esposito claimed a fee did not fall
within the types of transactions described in the Agreement. Nemaha did not deny entering into
the Agreement or receiving services from Esposito. Nemaha denied that those services resulted
in a transaction for which a fee was due to Esposito under the terms of the Agreement. Thus, we
conclude the record does not support the trial court’s conclusion that Nemaha is precluded from
42
Citigroup Global Markets Inc. v. Abbar, 761 F.3d 268, 275 (2d Cir. 2014) (citing W. Va. Univ. Hosps.,
660 F.3d at 650 (citing several dictionary definitions)); Carilion Clinic, 706 F.3d at 325 (“the term ‘customer’ in
Rule 12200 still retains its generally accepted meaning—‘one that purchases a commodity or service.’”).
43
W. Va. Univ. Hosps., 660 F.3d at 650; see Abbar, 761 F.3d at 275 (“a ‘customer’ under FINRA Rule
12200 is one who, while not a broker or dealer, either (1) purchases a good or service from a FINRA member, or (2)
has an account with a FINRA member”); Goldman, Sachs & Co. v. City of Reno, 747 F.3d 733, 741 (9th Cir. 2014)
(“‘customer’ is a non-broker and non-dealer who purchases commodities or services from a FINRA member in the
course of the member’s FINRA-regulated business activities, i.e., the member’s investment banking and securities
business activities”), cert. denied sub nom. City of Reno, Nev. v. Goldman, Sachs & Co., 135 S. Ct. 477 (2014);
Carilion Clinic, 706 F.3d at 325 (a “customer” is “one, not a broker or dealer, who purchases commodities or
services from a FINRA member in the course of the member’s business activities insofar as those activities are
covered by FINRA’s regulation, namely the activities of investment banking and the securities business.”).
44
Abbar, 761 F.3d at 275 (citing W. Va. Univ. Hosps., 660 F.3d at 650).
45
Id.
–11–
claiming customer status by its allegations in the FINRA arbitration.
Esposito argues that Nemaha is not a customer because it never “purchased”—that is paid
for—the services allegedly provided by Esposito. According to Esposito, a completed purchase
or payment is required to become a customer, relying on Abbar and Morgan Keegan. However,
the controlling factor in those cases was not a completed purchase or payment of a fee, but direct
dealings between the alleged customer and the member. In Abbar and Morgan Keegan, the
alleged customers did not contract directly with the member to purchase any goods or services.
Abbar received services from Citi NY, a FINRA member, but he did not purchase those services
from Citi NY because his contracts were with Citi UK and the fee for all services rendered by
Citigroup personnel was paid to Citi UK.46 The Second Circuit affirmed the district court’s
finding that Abbar was not a customer because “Abbar never held an account with the FINRA
member and (notwithstanding his argument to the contrary) never purchased any goods or
services from it.”47 Contrary to Esposito’s contention that payment is required, the Second
Circuit recognized in Abbar that a “simple, predictable, and suitably broad definition” of
“customer” is necessary,48 and that a “customer” includes one who “undertakes to purchase a
good or service from a FINRA member.”49
In Morgan Keegan, the alleged customers purchased bond funds underwritten by Morgan
Keegan from a third party through their own broker, who was not affiliated with Morgan
Keegan.50 They filed a FINRA arbitration proceeding against Morgan Keegan for alleged
46
Id..
47
Id.
48
Id. at 276.
49
Id. (quoting W. Va. Univ. Hosps., 660 F.3d at 650).
50
Morgan Keegan & Co. v. Silverman, 706 F.3d 562, 564 (4th Cir. 2013).
–12–
securities fraud regarding the bond funds.51 The Fourth Circuit concluded the investors were not
customers of Morgan Keegan because they “did not have a contractual relationship with Morgan
Keegan, and did not purchase from Morgan Keegan services or commodities, related to
investment banking or the securities business.52
Unlike those cases, Nemaha entered into a contract with Esposito to purchase its services
for a fee. The basis of this dispute is Esposito’s claim that it provided those services to Nemaha
and Nemaha refused to pay for them. By “undertaking to purchase” those services directly from
Esposito for a fee, Nemaha became a customer.53
Esposito also contends no case has decided the customer status solely from the face of an
agreement, but the Second Circuit did just that in West Virginia University Hospitals, Inc.54 The
court noted that the agreements between the parties reflected an undertaking by WVUH to pay
UBS a fee for its services and concluded, “In view of that undertaking and a definition of
customer that at least includes an entity that undertakes to purchase a good or service, WVUH
became UBS’s customer under Rule 12200 by contracting with UBS to obtain auction services
for a fee.”55
We conclude the Agreement represents an undertaking by Nemaha to purchase financial
services from Esposito for a fee. Because the definition of customer “at least includes an entity
that undertakes to purchase a good or service”56 from a FINRA member, Nemaha became
51
Id.
52
Id. at 567, 568; See also Raymond James Fin. Servs., Inc. v. Cary, 709 F.3d 382, 386–87 (4th Cir. 2013)
(investors were not customers under rule 12200 where there was no evidence of a contractual relationship with
member regarding the transaction).
53
See Abbar, 761 F.3d at 275; W. Va. Univ. Hosps., 660 F.3d at 650.
54
W. Va. Univ. Hosps., 660 F.3d at 650.
55
Id.; see also Abbar, 761 F.3d at 276 (citing W. Va. Univ. Hosps., 660 F.3d at 650 as noting that a
customer may also be one who “undertakes to purchase[] a good or service from a FINRA member”).
56
W. Va. Univ. Hosps., 660 F.3d at 650.
–13–
Esposito’s customer under rule 12200. The trial court abused its discretion by finding Nemaha
was not a customer.
Esposito next argues that the obligation to arbitrate under FINRA Rule 12200 can be
superseded by a contract. Indeed, there is authority for this proposition.57 However, in light of
the recital in the trial court’s order that FINRA arbitration is required if Nemaha is a customer,
we need not decide whether the Agreement supersedes the customer’s right to request arbitration
under FINRA rules.
We sustain Nemaha’s sole issue.
CONCLUSION
We conclude Nemaha is a customer of Esposito, a FINRA member, and entitled to
request arbitration under FINRA Rule 12200. Accordingly, the trial court erred by denying
Nemaha’s motion to compel arbitration. We reverse that portion of the trial court’s order, render
judgment granting Nemaha’s motion to compel arbitration, and order all disputes between the
parties proceed to arbitration before FINRA pursuant to FINRA rules. We conditionally grant the
petition for writ of mandamus as to the portion of the order granting Esposito’s motion to compel
57
The Second Circuit has said:
In particular, as relevant here, “different or additional contractual arrangements for arbitration can
supersede the rights conferred on [a] customer by virtue of [a] broker’s membership in a self-
regulating organization such as [FINRA].” Kidder, Peabody & Co. v. Zinsmeyer Trusts P’ship, 41
F.3d 861, 864 (2d Cir.1994) (citing Merrill Lynch, Pierce, Fenner & Smith, Inc. v. Georgiadis,
903 F.2d 109, 113 (2d Cir.1990)).
In re Am. Exp. Fin. Advisors Sec. Litig., 672 F.3d 113, 132 (2d Cir. 2011) (alteration in original); see also Goldman,
Sachs & Co. v. Golden Empire Sch. Fin. Auth., 764 F.3d 210, 214–15 (2d Cir. 2014) (FINRA arbitration rules were
superseded by forum selection clauses requiring “all actions and proceedings” to be brought in federal court); City of
Reno, 747 F.3d at 741 (“As a threshold matter, we agree with Goldman that a contract between the parties can
supersede the default obligation to arbitrate under the FINRA Rules.”); Carilion Clinic, 706 F.3d at 328 (“At the
outset, we agree with UBS and Citi that the obligation to arbitrate under FINRA Rule 12200 can be superseded and
displaced by a more specific agreement between the parties.”); Luckie v. Smith Barney, Harris Upham & Co., Inc.,
999 F.2d 509, 514 (11th Cir. 1993) (“arbitration provisions of a more specific customer agreement can supersede the
arbitration provisions of the AMEX Constitution, namely the AMEX Window”); Roney & Co. v. Goren, 875 F.2d
1218, 1223 (6th Cir. 1989) (Customer’s “decision to sign the customer agreement providing for arbitration solely
before the NYSE was not made involuntarily or under any misleading circumstances; therefore the parties, including
appellant, are contractually bound to honor their mutual predispute choice of NYSE arbitration.”).
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arbitration and direct the trial court to vacate that portion of the order. We are confident the
district court will comply without delay. The writ will issue only if it fails to do so.
/Craig Stoddart/
CRAIG STODDART
JUSTICE
141223F.P05
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Court of Appeals
Fifth District of Texas at Dallas
JUDGMENT
MICHAEL MORFORD D/B/A NEMAHA On Appeal from the 44th Judicial District
WATER SERVICES, GEFFREY ARNOLD Court, Dallas County, Texas
MCFALLS, INDIVIDUALLY D/B/A Trial Court Cause No. DC-14-05795.
NEMAHA WATER SERVICES, NEMAHA Opinion delivered by Justice Stoddart.
WATER SERVICES, LP, NEMAHA Justices Fillmore and Whitehill participating.
WATER SERVICES GP, LLC, NEMAHA
WATER SERVICES OK-1702, LLC, AND
NEMAHA SERVICES HOLDING
COMPANY, LLC, Appellants
No. 05-14-01223-CV V.
ESPOSITO SECURITIES, LLC, Appellee
In accordance with this Court’s opinion of this date, that portion of the trial court’s
August 28, 2014 Order Granting Plaintiff’s Motion to Compel Arbitration denying appellants’
motion to compel arbitration is REVERSED and judgment is RENDERED that:
Appellants MICHAEL MORFORD D/B/A NEMAHA WATER SERVICES,
GEFFREY ARNOLD MCFALLS, INDIVIDUALLY D/B/A NEMAHA WATER
SERVICES, NEMAHA WATER SERVICES, LP, NEMAHA WATER
SERVICES GP, LLC, NEMAHA WATER SERVICES OK-1702, LLC, AND
NEMAHA SERVICES HOLDING COMPANY, LLC’s motion to compel
arbitration is GRANTED and all disputes between the parties shall proceed to
arbitration before FINRA pursuant to FINRA rules.
It is ORDERED that appellants MICHAEL MORFORD D/B/A NEMAHA WATER
SERVICES, GEFFREY ARNOLD MCFALLS, INDIVIDUALLY D/B/A NEMAHA WATER
SERVICES, NEMAHA WATER SERVICES, LP, NEMAHA WATER SERVICES GP, LLC,
NEMAHA WATER SERVICES OK-1702, LLC, AND NEMAHA SERVICES HOLDING
COMPANY, LLC recover their costs of this appeal from appellee ESPOSITO SECURITIES,
LLC.
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Judgment entered this 18th day of September, 2015.
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