United States Court of Appeals
FOR THE EIGHTH CIRCUIT
_________________________
Nos. 99-4278MN, 99-4283MN
_________________________
Ronald Mancini and Cheryl Mancini, *
*
Appellees/Cross-Appellants, *
* On Appeal from the United
v. * States District Court
* for the District of
* Minnesota.
Redland Insurance Company, *
*
Appellant/Cross-Appellee. *
___________
Submitted: February 14, 2001
Filed: May 8, 2001
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Before RICHARD S. ARNOLD, LAY, and HANSEN, Circuit Judges.
___________
RICHARD S. ARNOLD, Circuit Judge.
Defendant Redland Insurance Company is a private insurer that administers
federally subsidized flood insurance pursuant to the National Flood Insurance Act, 42
U.S.C. § 4001-4041, 4071-4129. The plaintiffs, Ronald and Cheryl Mancini, brought
this suit when Redland denied their claim for flood damage to their mobile home. The
District Court found for the plaintiffs, but awarded them only part of the damages
requested. Redland appeals, and the Mancinis cross-appeal. We hold that the
Mancinis' failure to submit a signed and sworn proof of loss entitles Redland to
judgment as a matter of law.
I.
The District Court found the following facts. In February of 1997, Ron and
Cheryl Mancini bought a 70-acre farm near Dry Lake in Minnesota. Because the
winter's heavy snowfall had left large drifts on the property, the Mancinis went to a
local agent on March 11, 1997, and purchased a Standard Flood Insurance Policy
(SFIP) from Redland.1 This was a federally subsidized policy issued pursuant to the
National Flood Insurance Act. Its coverage was limited to $75,000 for the Mancinis'
mobile home and $18,000 for their personal property inside the home. After a 30-day
waiting period, of which the Mancinis were informed at the time of purchase, the policy
became effective on April 10, 1997. During that same period, the snow began to melt,
and the nearby lake began to flood. A county worker activated an overflow pump near
the home on April 3, which caused water to flow toward the home. As of April 4,
about six inches of water covered part of the county road that runs past the home. The
County closed the road the same day. At that time, the water had not yet reached the
home, and freezing temperatures prevented it from doing so until after the effective date
of the policy.
On April 14, the Mancinis submitted a notice to Redland stating that the house
was surrounded by water and that they were unable to assess the damage, if any,
because freezing prevented their reaching the house by boat. Redland hired an
1
Although private companies like Redland that issue SFIPs are referred to as
"Write-Your-Own" companies, see, e.g., 44 C.F.R. § 61.13(f) (2000), the provisions
of the SFIP are set forth in the Code of Federal Regulations, and the issuing companies
are not generally authorized to vary, alter, or waive those provisions. See 44 C.F.R.
§ 61.13(d) (2000). For the policy at issue here, see 44 C.F.R. Pt. 61, App. A(1)
(1997).
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adjusting company called RGA, Inc. The RGA adjuster who visited the property on
April 23 reported to Redland that he predicted a total loss. He first estimated the
damage at $30,000, but later revised that estimate to $60,000. RGA gave the Mancinis
slightly different numbers: they were initially told that the value of their loss would be
$31,000, but another RGA adjuster, Ray Graf, later raised that valuation to $56,000.
The Mancinis believed, however, that they were entitled to the full policy limit
of $93,000 for the home and its contents. The SFIP provides that:
Where the insured building has been inundated by rising
lake waters continuously for 90 days or more and it appears
reasonably certain that a continuation of this flooding will
result in damage, reimbursable under this policy, to the
insured building equal to or greater than the building policy
limits plus the deductible(s) or the maximum payable under
the policy for any one building loss, we will pay you the
lesser of these two amounts without waiting for the further
damage to occur if you sign a release agreeing:
1. To make no further claim under this policy;
2. Not to seek renewal of this policy; and
3. Not to apply for any flood insurance under the Act for
property at the property location of the insured building.
Trial Exhibit Appendix, Ex. 1 at 19. As of July 13, the insured building had been
inundated with water for 90 days.
The SFIP requires that an insured comply with certain claim-handling procedures
in order to recover under the policy. Among the requirements in the Mancinis' policy
is that, within 60 days after the loss, the insured must submit a "proof of loss," defined
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as "your statement as to the amount you are claiming under the policy signed and sworn
to by you . . .." Trial Exhibit Appendix, Ex. 1 at 17. On August 15, Ray Graf sent the
Mancinis a proof-of-loss form containing all the required information, together with an
adjuster's report and supporting documents. The report was signed by the adjuster and
had blank spaces for the Mancinis' signatures. Each of these spaces was marked with
a handwritten X. The proof-of-loss form, which the adjuster did not sign, bore
handwritten Xs on the two signature lines reading "Insured." A letter accompanying
the forms stated as follows:
Enclosed are your spread sheets that reflect your
covered damages to your dwelling and contents, with the
Proof of loss and Final report forms.
These will require your signature and return them to
our office in Minnesota either by mail or fax.
1. Proof of Loss – Must be notarized!!
2. Final Report – Must be Witnessed!!
Once we receive these forms, we will attach to your
file and forward to the process center for final determination
and payment consideration.
Trial Exhibit Appendix, Ex. 16 at 2. Instead of signing the forms and returning them
to Mr. Graf, the Mancinis faxed them, neither signed nor notarized, to Redland Claims
Representative Chad Huebner, with a hand-printed cover sheet reading:
Chad here is the information you are waiting on from Ray
Graf. It was told to us that you would call us on 8/19/97 as
to the status of this policy. We would appreciate a call back
today from you, this deserves your immediate attention.
Ron & Cheryl Mancini
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Id. at 1. The District Court found that the Mancinis believed that, by submitting the
forms to Redland accompanied by a transmittal letter bearing their printed names, they
had signed and sworn to the proof of loss. The policy, which they had read, states that
to make a false statement in submitting a claim may be a violation of federal law.
On August 28, Redland asked a National Flood Insurance Program adjuster to
inspect the Mancinis' property. The adjuster did so on September 3. By a letter to the
Mancinis' attorney, dated November 11, 1997, Redland denied the Mancinis' claim on
the ground that the loss was already in progress on the effective date of the policy.
Redland contended that the date of loss was not April 13 but April 4, when the County
closed the road near the home. The letter denying the claim specifically reserved all
of Redland's rights and remedies under the policy or applicable law, and disclaimed any
intent to waive any right or any provision or condition of the policy.
On February 17, 1998, the Mancinis' attorney wrote to Redland asking whether
the claim had been denied. The letter specifically asked whether Redland contended
that the Mancinis had failed to submit a proper proof of loss. Redland's reply, dated
March 9, stated that Redland had denied the claim as a loss in progress. It made no
mention whatsoever of the proof-of-loss issue.
The Mancinis then filed this lawsuit. The case was tried to the Court. Redland
defended on two theories: that the claim fell within an express exclusion for losses
already in progress on the effective date of the policy, and that the plaintiffs had failed
to comply with the policy's requirement that they submit a signed and sworn proof of
loss. The District Court found for the plaintiffs, holding that the loss-in-progress
exclusion did not apply and that the Mancinis had "technically complied with the proof
of loss provisions of the policy." It awarded the Mancinis the $56,257.33 included by
the adjuster on the proof-of-loss form, but denied all other items of damages as not
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having been submitted to the company in accordance with the policy. This appeal and
cross-appeal followed.
II.
Because Redland functions here not as a purely private insurance company, but
as a fiscal agent of the United States, see 42 U.S.C. § 4071(a)(1), this case is governed
to some extent by rules quite different from those that would apply in a normal
insurance dispute. The policy the Mancinis bought is more than a contract: it is also
a regulation of the Federal Emergency Management Agency, stating the conditions
under which federal flood-insurance funds may be disbursed to eligible policy holders.
See 44 C.F.R. § 61.13 (1997). The Supreme Court has held that courts must strictly
construe the statutory or regulatory limits upon disbursements of funds through federal
insurance programs. Federal Crop Ins. Corp. v. Merrill, 332 U.S. 380, 385-86 (1947).
Like our sister circuits, we are unable to avoid the conclusion that the proof-of-loss
provision in the SFIP states such a limit and must therefore be strictly construed.
Accord, Flick v. Liberty Mut. Fire Ins. Co., 205 F.3d 386, 387 (9th Cir.), cert. denied,
121 S. Ct. 305 (2000); Gowland v. AETNA, 143 F.3d 951, 955 (5th Cir. 1998).
Additionally, the SFIP states that an insured must comply with all policy requirements
or lose the right to sue under the policy. Because a plaintiff's judgment in such a suit
would be paid out of the federal treasury, those requirements function as "conditions
precedent to a waiver by the federal government of its sovereign immunity." Wagner
v. Director, FEMA, 847 F.2d 515, 518 (9th Cir. 1988). That circumstance is an
independent reason why we must strictly construe the proof-of-loss requirement. Id.
Bearing that duty in mind, we next determine what the Mancinis were required
to do in order to submit a valid proof of loss. The SFIP defines a proof of loss as "your
[i.e., the insured's] statement as to the amount you are claiming under the policy signed
and sworn by you" and providing certain kinds of information necessary for the
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company to process the claim. The company does not deny that the materials the
Mancinis faxed on August 20, 1997, contained the relevant information. It does deny,
however, that the submitted documents conformed to the requirement of a "statement
. . . signed and sworn" by the insured. The policy does not state that the proof of loss
must be verified before a notary. Nor does it state that the proof must be submitted on
any particular form. In fact, it warns insured parties that they are obligated to submit
a proof of loss even if the adjuster does not provide them with a form. It does,
however, define a proof of loss as a statement of the insured, not of some third party,
and it does require that the insured sign and swear to that statement.2 Given the special
nature of this policy, the Mancinis must show actual and complete compliance with this
requirement: it is not sufficient to show that they substantially complied or that the
insurer suffered no prejudice. Compare Merrill, 332 U.S. at 385 (stating that "the duty
of all courts to observe the conditions defined by Congress for charging the public
treasury" imposes on citizens a corresponding duty to " 'turn square corners when they
deal with the Government' "), with Gowland, 143 F.3d 951, 954 (substantial
compliance with proof-of-loss requirement is not enough), and Flick, 205 F.3d 386, 390
(rejecting substantial-compliance and no-prejudice arguments).
The District Court held that the Mancinis had submitted a valid proof of loss by
(1) "signing" the transmittal sheet that accompanied the forms, and (2) sending the
forms to Redland in the belief that to submit false information as part of their claim
would subject them to penalties under federal law. We disagree with this conclusion.
There is no evidence that the Mancinis regularly printed their signatures, and the
contract for deed to their mobile home is signed in cursive. But even if we accepted
that the printed names "Ron & Cheryl Mancini" constitute a signature, that signature
2
The Mancinis do not assert that Redland waived the proof-of-loss requirement,
as the terms of the policy arguably authorized it to do. Even if Redland had done so,
however, the Mancinis would still have had to sign the adjuster's report in order to
comply with the policy provisions. See Trial Exhibit Appendix, Ex. 1 at 17.
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does not appear on a statement by the Mancinis as to the amount they claimed under
the policy. The handwritten note states only that the accompanying fax contains "the
information . . . from Ray Graf." It makes no representation that the Mancinis believed
Mr. Graf's figures were correct, or that they wished to use them as a basis for their
claim; in fact, Mr. Mancini testified that his reason for not signing the form was that
"$56,000 was not agreeable." Dep. of Ron Mancini at 37. We agree with the District
Court that the Mancinis "did not indicate that they were specifically rejecting or
nullifying the figures listed . . .." But the Mancinis were required to do more than
merely submit a set of figures together with a signed statement not rejecting or
nullifying those figures. They had to submit a signed statement as to the amount
claimed under the policy. They simply did not do so.
Nor are we persuaded that the proof of loss was sworn. A false statement, to be
sure, would have been punishable as a crime under 18 U.S.C. § 1001, but that is true
of any material false statement to a federal agency with respect to a matter within its
jurisdiction. The mere existence of this statute does not mean that every such statement
is "sworn." The District Court held that "sworn" means "verified," and that the proof
of loss was verified by the adjuster. We respectfully disagree with this reasoning.
Apart from any other reason, it is the insured, not the adjuster, who must swear to the
proof of loss.
III.
The Mancinis next argue that, even if their proof of loss did not satisfy the policy
requirements, Redland is equitably estopped to raise a proof-of-loss objection because
they reasonably relied to their detriment on conduct by Redland that suggested their
form had been accepted. The note that accompanied the form asked that Redland call
them immediately, which Redland did not do. Instead, it requested a visit to the site
of the loss by a government adjuster, who spoke with the Mancinis at length about the
loss-in-progress issue but does not appear to have mentioned the proof of loss. This
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visit occurred in early September, during the 60-day period in which the Mancinis
could still have signed and sworn to the form. After that period had expired, the
Mancinis' lawyer wrote to the company and expressly inquired whether it was the
company's position that the Mancinis' proof of loss was defective. In its reply to that
letter, the company made no such claim.
The Mancinis, in effect, are asking that we apply the doctrine of equitable
estoppel to prevent the enforcement of a federal regulation. We are powerless to do
so on the facts presented here. The Supreme Court has long and consistently held that
"the Government may not be estopped on the same terms as any other litigant."
Heckler v. Community Health Serv. of Crawford County, Inc., 467 U.S. 51, 60 (1984).
Although the Court has left open the possibility that "affirmative misconduct,"
Schweiker v. Hansen, 450 U.S. 785, 788 (1981), might justify estoppel against the
government in some circumstances, we see no such misconduct here. Moreover, the
Supreme Court has made clear that estoppel cannot be used to compel the government
to pay money from the federal treasury beyond the limits of a congressional
appropriation. Office of Personnel Mgmt. v. Richmond, 496 U.S. 414, 426 (1990).
Because we have concluded that the proof-of-loss requirement in the SFIP defines such
a limit, the Mancinis' estoppel argument necessarily fails.
IV.
Redland is entitled to judgment as a matter of law. The policy, strictly
construed, permits the company to deny coverage where an insured has failed to submit
a signed and sworn statement of the amount claimed, and it divests a non-complying
insured of the right to sue. The doctrine of equitable estoppel cannot be applied to
compel an unauthorized disbursement from the federal treasury. For these reasons, the
District Court's judgment is reversed. The case is remanded with instructions to enter
judgment for the defendant.
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A true copy.
Attest:
CLERK, U.S. COURT OF APPEALS, EIGHTH CIRCUIT.
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