Alter v. Starbucks

NOTICE NO. 5-05-0244
Decision filed 10/10/06. The text of
this decision may be changed or IN THE
corrected prior to the filing of a
Petition for Rehearing or the APPELLATE COURT OF ILLINOIS
disposition of the same.
FIFTH DISTRICT
_________________________________________________________________
MOLLY ALTER, ) Appeal from the
) Circuit Court of
Plaintiff-Appellant, ) Madison County.
)
v. ) No. 04-L-71
)
STARBUCKS CORPORATION, ) Honorable
) George J. Moran,
Defendant-Appellee. ) Judge, presiding.
_________________________________________________________________

JUSTICE GOLDENHERSH delivered the opinion of the court:

Plaintiff, Molly Alter, filed a tort claim against defendant, Starbucks Corp.
(Starbucks), after a cup of hot coffee she had purchased at defendant's store located on the

campus of Southern Illinois University Edwardsville (University) collapsed and burned her

hands. Starbucks filed a motion to dismiss, arguing that plaintiff's cause of action was

actually one against the University due to a "Master Licensing Agreement" (Agreement)

between the University and Starbucks, which provides that the University is solely

responsible for the maintenance, construction, design, employees, and operation of the
Starbucks store located on the University's campus. Starbucks asserted that the trial court

lacked subject matter jurisdiction because the case is essentially against the State of Illinois
and is required to be heard in the Illinois Court of Claims. The trial court agreed and granted
Starbucks' motion to dismiss. Plaintiff now appeals, arguing that the trial court erred in

granting Starbucks' motion to dismiss. We reverse and remand.
BACKGROUND

On January 23, 2004, plaintiff, a student at the University, filed suit against Starbucks

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after she was burned by hot coffee. Plaintiff's initial complaint was amended twice. Two
employees of the store were added as defendants, but plaintiff later voluntarily dismissed the

employees. On February 23, 2004, plaintiff filed an amended complaint in which she
claimed to have sustained injuries on December 3, 2003, after purchasing coffee from the
Starbucks located on the University's campus. Plaintiff alleged that the lid on her drink

popped off and the coffee cup collapsed in on itself, causing hot coffee to burn both her
hands. Plaintiff alleged, inter alia, that as a result of this accident, she was forced to take
"incompletes" in three of her classes at the University and that the resulting inability to use

her hands in the metalsmith program in which she was enrolled put her graduate assistantship

in jeopardy and diminished her future earning capacity.
On February 24, 2005, Starbucks filed a motion to dismiss the second amended

complaint, and this motion incorporated an earlier motion to dismiss. Starbucks moved to

dismiss under section 2-619(a)(1) of the Code of Civil Procedure (735 ILCS 5/2-619(a)(1)

(West 2004)). Starbucks alleged that pursuant to the Agreement between the University and
Starbucks, the University has the sole responsibility for the operation of the Starbucks store

where the coffee was purchased and is responsible for all the claims relating to the operation

of the campus Starbucks.
Section 5.15 of the Agreement provides in pertinent part as follows:

"Responsibility for Starbucks Store. The parties acknowledge that
University has sole responsibility for the maintenance, construction, design,
employees, and operation of the Starbucks Store. As such, any claim, liability[,] or

demand of any kind or nature, including, without limitation, any settlement offer or
court verdict, arising from or relating to the maintenance, construction, design,
employees, or operation of the Starbucks Store shall be the sole responsibility of

University, and University shall pay for any and all liabilities or damages Starbucks

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 may incur, including reasonable attorneys' fees, as a result of claims, demands, costs,
or judgments of any kind or nature, by anyone whomsoever, arising out of or

otherwise connected with the maintenance, construction, design, employees, or
operation of the Starbucks Store, except to the extent such liability or damage is due
to the negligence or fault of Starbucks (it being acknowledged and agreed to by the

parties that any claims related to the temperature of coffee beverages sold at the
Starbucks Store shall not be attributable to the negligence or fault of Starbucks).
University shall immediately undertake the defense of any legal action against

or involving Starbucks, at University's sole expense, and shall retain reputable,

competent[,] and experienced counsel reasonably acceptable to Starbucks to represent
the interests of Starbucks. *** Starbucks shall have the right to obtain separate

counsel, at Starbucks['] expense, and to participate in the defense, compromise[,] or

settlement of the action. *** In the event of a legal action against Starbucks,

University shall not settle any legal action without the specific prior written consent
of Starbucks, which may be granted or withheld in its sole and absolute discretion."

Starbucks asserted that, pursuant to this portion of the Agreement, plaintiff's complaint is

actually against the State of Illinois and, thus, can only be brought in the Court of Claims, not
the circuit court.

On March 30, 2005, the trial court agreed with Starbucks and granted Starbucks'
motion to dismiss, finding that it lacked jurisdiction to hear the case and that the Court of
Claims was the proper venue. On April 6, 2005, plaintiff filed a motion to reconsider. On

April 14, 2005, the trial court denied plaintiff's motion to reconsider on the basis that the
University was the ultimate payer of a claim and that, therefore, plaintiff's cause of action
was a claim against the State for damages. Therefore, the trial court ruled that it did not have

subject matter jurisdiction and that the claim must be pursued in the Court of Claims.

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Plaintiff now appeals.
ANALYSIS

As noted above, this case is before us on a section 2-619 motion to dismiss. A section
2-619 motion presents a question of law, and an appeal taken from the grant of a section 2-
619 motion is reviewed de novo. Intergovernmental Risk Management v. O'Donnell,

Wicklund, Pigozzi & Peterson Architects, Inc., 295 Ill. App. 3d 784, 790, 692 N.E.2d 739,
742 (1998). All well-pleaded facts are accepted as true and viewed in the light most
favorable to the plaintiff. Bartow v. Ford Motor Co., 342 Ill. App. 3d 480, 483, 794 N.E.2d

1027, 1030 (2003). With this in mind, we review the parties' arguments.

Plaintiff contends the trial court erred in granting defendant's motion to dismiss
because her action is not a tort claim against the University or the State but is a tort claim

against a private corporation, which, as a separate matter, is contractually indemnified by the

University. According to plaintiff, the University's only obligation in this matter is derived

contractually from the Agreement it voluntarily entered into, so the University is in no way
the defendant in this tort action. Plaintiff asserts that if the trial court's decision is allowed to

stand, the University will effectively be granted the ability to transfer its immunities and

privileges as a part of a sovereign entity to a private corporation. Starbucks responds that the
trial court properly found that plaintiff's claim was actually a claim against the State which

must be brought in the Court of Claims because the lawsuit is actually a suit against State
employees. We agree with plaintiff.
The Court of Claims Act (705 ILCS 505/1 et seq. (West 2002)) establishes the Court

of Claims and gives it jurisdiction to hear certain matters, including the following:
"All claims against the State for damages in cases sounding in tort, if a like
cause of action would lie against a private person or corporation in a civil suit, ***

provided[] that an award for damages in a case sounding in tort *** shall not exceed

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 the sum of $100,000 to or for the benefit of any claimant." 705 ILCS 505/8(d) (West
2002).

Determining whether an action is actually directed against the State depends not upon the
formal designation of the parties but, rather, upon an analysis of two factors: (1) the issues
involved and (2) the relief sought. Healy v. Vaupel, 133 Ill. 2d 295, 308, 549 N.E.2d 1240,

1247 (1990); Currie v. Lao, 148 Ill. 2d 151, 158, 592 N.E.2d 977, 980 (1992).
In Currie, the defendant was an Illinois State trooper who responded to a reported
disturbance within the City of Joliet. As the defendant drove to the location of the

disturbance, he got lost and ended up driving the wrong way on a one-way street. The

defendant's vehicle collided with the plaintiff's, and plaintiff filed suit. A jury returned a
verdict in favor of plaintiff and awarded damages. As in the present case, the defendant

argued on appeal that the plaintiff's lawsuit was actually a claim against the State because the

defendant was performing the official duties of a State trooper at the time of the accident.

However, the Illinois Supreme Court concluded that the duty the defendant was charged with
breaching did not arise out of his employment as a State trooper, but as a result of his status

as the driver of an automobile on a public roadway. Currie, 148 Ill. 2d at 161, 592 N.E.2d at

981.
The supreme court rejected the defendant's argument, finding "under the facts of this

case that [the defendant] was not performing a uniquely governmental function at the time of
the collision." Currie, 148 Ill. 2d at 162, 592 N.E.2d at 981. In reaching this conclusion, the
supreme court distinguished Campbell v. White, 207 Ill. App. 3d 541, 566 N.E.2d 47 (1991),

in which the defendant was a State law enforcement officer engaged in a high-speed chase of
a suspect. The defendant in Campbell was operating his vehicle in a manner in which only a
governmental official is authorized to act, whereas the defendant in Currie was not operating

his vehicle at the time of the crash in a manner uniquely related to his governmental

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employment. Currie, 148 Ill. 2d at 164-65, 592 N.E.2d at 982-83.
The supreme court aptly pointed out as follows:

"A State employee who breaches a duty he owes regardless of his State employment
is no more entitled to immunity than is a private individual who breaches that same
duty; the mere fact of his State employment should not endow him with heightened

protection." Currie, 148 Ill. 2d at 160, 592 N.E.2d at 980.
As in Currie, the duty that plaintiff alleges was breached here arose independently of any
connection with the State.

Plaintiff's second amended complaint alleges as follows:

"In violation of its duty, the Defendant committed the following acts and/or
omissions of negligence:

(a) Provided a cup to the Plaintiff that had been creased and bent[,]

compromising its structural integrity;

(b) Failed to properly check its coffee cups to ensure that it did not serve
hot coffee in weakened coffee cups that had been creased or bent;

(c) Served the coffee in a weakened coffee cup that had been creased or

bent;
(d) Failed to properly place the lid upon the coffee cup[,] knowing that the

Plaintiff would be drinking coffee from the lid; and
(e) Served its coffee at too hot of a temperature as a result of adding
boiling water from the steamer."

This is no different from the duty Starbucks owes to any of its patrons in locations other than
the store located on the University's campus.
Starbucks has a duty to the general public to provide structurally sound cups, to

properly place the lids on the cups, and to serve coffee at a reasonable temperature. The

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mere fact that the coffee was sold from a Starbucks store located on State property rather
than a Starbucks located on private property should not protect Starbucks from liability if

plaintiff can show that Starbucks breached its duty. Moreover, Starbucks cannot escape
liability merely because the University voluntarily entered into a contract with Starbucks to
reimburse and/or indemnify Starbucks in connection with any actions that may be brought

against the Starbucks located on the University's campus. In support of our determination,
we rely on Kiersch v. Ogena, 230 Ill. App. 3d 57, 595 N.E.2d 696 (1992).
In Kiersch, a student at Illinois State University (ISU) filed a medical malpractice

action against a university-employed physician who had treated her. In holding that

sovereign immunity did not shield the State-employed physician from immunity, the Kiersch
court stated, "[T]he duty plaintiff alleges that defendant breached in this case arose

independently of her State employment and is no different than that duty which any

physician owes to her patient." Kiersch, 230 Ill. App. 3d at 63, 595 N.E.2d at 701. The

Kiersch court further determined that the fact that ISU provided legal representation and
indemnification for its employees did not require that the suit be brought in the Court of

Claims. The Kiersch court specifically stated as follows:

"We also reject defendant's argument that ISU's provision for legal
representation and indemnification of its employees somehow transforms all suits

against ISU employees in their individual capacities into suits against the State,
requiring that such suits be brought in the Court of Claims. In response to this
argument, plaintiff correctly points out that defendant confuses liability with

indemnityBthat is, defendant tries to equate ISU's decision to indemnify its employees
with direct liability of ISU for its employees' negligent conduct. The two are not the
same, and the decision of ISU to indemnify its employees does not deprive the circuit

courts of subject-matter jurisdiction over claims otherwise properly brought in the

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circuit court.
In so holding, we note that there is nothing particularly unusual about ISU's

policy to provide legal representation and indemnification for its employees in tort
cases brought against them personally. The written policy of ISU on this subject,
quoted earlier in this opinion, cites the State Employee Indemnification Act (Act) (Ill.

Rev. Stat. 1989, ch. 127, par. 1301 et seq. [(now see 5 ILCS 350/1 et seq. (West
2002))]), which provides, in section 2(a) thereof, for legal representation and
indemnification of every State employee under circumstances similar to those

discussed in the ISU policy. (See Ill. Rev. Stat. 1989, ch. 127, par. 1302(a) [(now see

5 ILCS 350/2(a) (West 2002))].) Yet, section 2(d) of the Act (Ill. Rev. Stat. 1989, ch.
127, par. 1302(d) [(now 5 ILCS 350/2(d) (West 2002))]) speaks of findings made by

'the court or jury,' thereby clearly indicating that the legislature contemplated that

actions against State employees for damages, for which the State would be obligated

to indemnify the employees under the Act, might be brought in circuit court, as
opposed to the Court of Claims. This conclusion follows because the Court of Claims

conducts its judicial business without juries. See Ill. Rev. Stat. 1989, ch. 37, par.

439.16 [(now see 705 ILCS 505/16 (West 2002))].
If the State's indemnification of State employees were sufficient by itself (as

defendant argues) to deprive the circuit court of subject-matter jurisdiction and to
require all tort claims against such employees to be heard in the Court of Claims, then
the supreme court's analysis in CurrieBdeciding whether a tort claim against the

defendant State trooper should be heard in the Court of ClaimsBwould be utterly
pointless. Accordingly, we find defendant's argument regarding indemnity to be
without merit." (Emphasis in original.) Kiersch, 230 Ill. App. 3d at 63-64, 595

N.E.2d at 701.

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Likewise, in the instant case, we disagree with Starbucks' assertion that section 5.15 of the
Agreement between the University and Starbucks requires this case to be heard in the Court

of Claims.
We agree with plaintiff that the language contained in section 5.15 of the Agreement
is an indemnity agreement. Section 5.15 does not transform all the suits filed against the

Starbucks store located on the University's campus into lawsuits against the State. We point
specifically to the language in this section which provides that Starbucks has the right to
obtain separate counsel and participate in the defense of any lawsuit and denies the

University the right to settle any claim originating from the operation of the University

Starbucks without the prior consent of Starbucks. This language clearly indicates that the
Agreement was not intended to make the University liable for all matters arising out of its

operation of the Starbucks store. If it was, there would be no reason for Starbucks to obtain

separate legal counsel, participate in the defense of any lawsuit, or approve settlements

concerning claims originating from the operation of the Starbucks on the University's
campus.

Finally, we agree with plaintiff that the trial court's decision as it stands effectively

allows the University to transfer its sovereign immunities and privileges to a private
corporation. This is unacceptable. Starbucks is the real defendant here, not the University.

While the trial court refused to label the Agreement an indemnification agreement, we have
no such trouble doing so. After careful consideration, we find that the circuit court is the
proper venue for plaintiff's action.

For the foregoing reasons, we reverse the trial court's dismissal of plaintiff's complaint
and remand for further proceedings consistent with our opinion.

Reversed; cause remanded.

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McGLYNN and WELCH, JJ., concur.

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 NO. 5-05-0244
IN THE

APPELLATE COURT OF ILLINOIS
FIFTH DISTRICT
___________________________________________________________________________________
MOLLY ALTER, ) Appeal from the
) Circuit Court of
Plaintiff-Appellant, ) Madison County.
)
v. ) No. 04-L-71
)
STARBUCKS CORPORATION, ) Honorable
) George J. Moran,
Defendant-Appellee. ) Judge, presiding.
___________________________________________________________________________________
Opinion Filed: October 10, 2006
___________________________________________________________________________________

Justices: Honorable Richard P. Goldenhersh, J.
Honorable Thomas M. Welch, J.
Honorable Stephen P. McGlynn, J.
Concur
___________________________________________________________________________________

Attorney Matthew J. Marlen, Matthew J. Marlen, P.C., 7012 West Main Street, Belleville,
for IL 62223
Appellant
___________________________________________________________________________________
Attorneys Karen L. Kendall, Brad A. Elward, Heyl, Royster, Voelker & Allen, 124 S.W. Adams
for Street, Suite 600, Peoria, IL 61602; Kent J. Plotner, Mary Jo Kuca, Heyl, Royster,
Appellee Voelker & Allen, 103 N. Main Street, Suite 100, Edwardsville, IL 62025
___________________________________________________________________________________