Surgi-Center of Central Virginia v. McLane Company, Inc. and New Hampshire Insurance Company

                                                                      COURT OF APPEALS OF VIRGINIA

              Present: Judges Alston, McCullough and Senior Judge Clements
UNPUBLISHED


              Argued at Richmond, Virginia


              SURGI-CENTER OF CENTRAL VIRGINIA
                                                                                           MEMORANDUM OPINION BY
              v.            Record No. 0484-15-2                                           JUDGE ROSSIE D. ALSTON, JR.
                                                                                               NOVEMBER 24, 2015
              McLANE COMPANY, INC. AND
               NEW HAMPSHIRE INSURANCE COMPANY


                                    FROM THE VIRGINIA WORKERS’ COMPENSATION COMMISSION

                                           Zenobia J. Peoples for appellant.

                                           Emily S. Kirkpatrick (Midkiff, Muncie & Ross, P.C., on brief), for
                                           appellees.


                            Surgi-Center of Central Virginia (appellant/Surgi-Center) appeals a decision of the

              Workers’ Compensation Commission (the Commission). Surgi-Center alleges that the

              Commission erred in affirming the deputy commissioner’s finding that Surgi-Center’s bills for

              medical treatment provided to Earl Weimer (claimant) were properly reduced pursuant to a series

              of preferred provider contracts. Specifically, Surgi-Center argues that the Commission

              improperly found that a notice requirement provision in Surgi-Center’s initial facility services

              agreement with Aetna Health, Inc. (Aetna) did not apply to a 2010 amendment to the agreement

              and therefore, Surgi-Center was not entitled to notice that New Hampshire Insurance Company

              (carrier) qualified as a “Payor” under the 2010 amendment and was entitled to reduced

              reimbursement rates for services rendered by Surgi-Center. We find no error in the

              Commission’s interpretation of the relevant contracts or its ruling and affirm the Commission’s

              decision.

                                                                          
                            
                                Pursuant to Code § 17.1-413, this opinion is not designated for publication.
                                                               I. Background

              The parties involved participated in a number of contractual agreements over a ten-year

span. On June 26, 2000, AIG and its subsidiaries, which included carrier, entered into a Provider

Network and Bill Audit Services Agreement (the “services agreement”) with First Health Group

Corp. (“First Health”), a contract provider network. The services agreement provided carrier

access to First Health’s preferred provider networks.

              On September 1, 2007, First Health and Aetna’s Workers’ Comp Access, LLC,

(“AWCA”), a subsidiary of Aetna Health, Inc., entered into a Network Services Agreement,

which provided that First Health would offer its clients access to AWCA’s network of preferred

healthcare providers and reduced reimbursement rates (the “AWCA/First Health agreement”).

The AWCA/First Health agreement provided that First Health, “offers, either directly or through

a [First Health] affiliate, access to a network of contract providers, or arranges for such services

to be provided to Clients.”1 Through its initial services agreement with First Health and the

AWCA/First Health agreement, pursuant to which carrier qualified as a client, carrier gained

access to the AWCA preferred healthcare provider network and AWCA reimbursement rates.

              On August 1, 2004, Surgi-Center, the healthcare provider in the present case, entered into

a Facility Services Agreement (the “Surgi-Center agreement”) with Aetna Health, Inc., whereby

Surgi-Center became a participating provider to Aetna’s members. The Surgi-Center agreement
                                                            
              1
                  Client was defined in Paragraph 1.4 as:

                             [An] entity, including but not limited to, insurance carriers, third
                             party administrators, resellers, employers, and other entities,
                             including, any clients of such insurance carriers, third party
                             administrators, resellers, employers, and other entities who
                             contract with [First Health] or [First Health] Affiliate, either
                             directly or indirectly, to access the WC Network and who also has
                             the financial responsibility for payment of Medical Services to
                             Claimants.

                                                                   -2-
contained a provision requiring Aetna to provide Surgi-Center with notice whenever it conveyed

the benefits of the Surgi-Center agreement, including the services and compensation schedules,

to payors.2 Surgi-Center and Aetna amended the Surgi-Center agreement on April 1, 2010, to

enroll Surgi-Center as a participating provider in the AWCA network (the “AWCA/Surgi-Center

amendment”). The AWCA/Surgi-Center amendment provided that Surgi-Center agreed to

accept certain specified rates as payment in full for compensable services rendered to workers’

compensation claimants under workers’ compensation insurance coverage provided by carrier

clients of AWCA. The AWCA/Surgi-Center amendment further provided that payment for

services rendered would be made pursuant to an attached rate schedule. Under the schedule,

Surgi-Center was entitled to payment in the lesser of either 85% of the allowable amount or

100% of billed charges. Additionally, the AWCA/Surgi-Center amendment redefined the term

“Plan Sponsor” to include “Payor.”3 Finally, the AWCA/Surgi-Center amendment provided

that:


                                                            
              2
                  The agreement provided, in part:

                             [Aetna] may sell, lease, transfer or otherwise convey to payers
                             (other than Plan Sponsors) which do not compete with [Aetna’s]
                             product offerings (e.g. workers’ compensation or automobile
                             insurers) in the geographic area where [Surgi-Center] provides
                             Covered Services, the benefits of this Agreement, including,
                             without limitation, the Services and Compensation Schedule
                             attached hereto, under terms and conditions which will be
                             communicated to [Surgi-Center] in each case. For those programs
                             and products which are not health benefit products (e.g. workers’
                             compensation or auto insurance), [Surgi-Center] shall have thirty
                             (30) days from receipt of the aforementioned notice from [Aetna]
                             to notify [Aetna] in writing if [Surgi-Center] elects not to
                             participate in such product(s).
              3
                  The original 2004 agreement defined “Plan Sponsor” in Section 1.34 as:

                             An employer, insurer, third party administrator, labor union,
                             organization, or other person or entity which has contracted with
                                                             -3-
                             All terms and conditions of the Agreement, not in conflict with the
                             terms and conditions set forth in this Amendment, to the extent
                             reasonably applicable to Compensable Services, shall also apply to
                             Compensable Services provided to Claimants. In the event that
                             any provision or definition in this Amendment relating to
                             Compensable Services provided to Claimants conflicts with any
                             other provisions or definition in the Agreement, this Amendment
                             shall govern solely as it relates to Compensable Services provided
                             to Claimants.

              On March 31, 2010, claimant, an employee of McLane Company, Inc.

(employer/appellee), sustained a compensable injury to his left wrist. Surgi-Center provided

medical services to claimant on April 1, 2010, the same day that the AWCA/Surgi-Center

amendment was signed. After providing treatment to claimant, Surgi-Center billed carrier for

the treatment provided. Pursuant to the AWCA reduced reimbursement rates, carrier made

payments totaling less than one hundred percent of the total billed by Surgi-Center. On June 4,

2013, Surgi-Center filed its application seeking additional payment of $8,725.31 for services

provided to claimant. Employer and carrier asserted that Surgi-Center was bound by the

AWCA/Surgi-Center amendment and that under that agreement, the reimbursement or payment

rates for services rendered totaled $2,344.69. The dispute between carrier and Surgi-Center was

placed before the Commission for adjudication.

              The deputy commissioner ruled that the charges were properly reduced pursuant to the

AWCA/Surgi-Center amendment. Moreover, the deputy commissioner found that even though

Surgi-Center may not have been specifically advised of the AWCA/First Health agreement
                                                            
                             [Aetna] to offer, issue and/or administer a Plan that is not a Full
                             Risk Plan and has agreed to be responsible for funding benefit
                             payments for Covered Services provided to Members under the
                             terms of a Plan.

      The AWCA/Surgi-Center amendment defined “Payors” in the preamble as “employers,
workers’ compensation insurance carriers and third party administrators.” Section III of the
AWCA/Surgi-Center amendment provided that “[Aetna] may provide access or otherwise
convey to Payors the benefits of this Agreement.”
                                             -4-
and/or the exact dollar amount that would be paid for services, Surgi-Center clearly received

notice of reimbursement rates through the rate schedule attached to the AWCA/Surgi-Center

amendment. The deputy commissioner also relied on language in the AWCA/Surgi-Center

amendment that provided that if the terms of the original agreement and the

AWCA/Surgi-Center amendment conflict, the amendment’s terms would prevail. Therefore,

according to the deputy commissioner, the notice provision contained in the original agreement

did not apply to the AWCA/Surgi-Center amendment and carrier properly paid reduced

reimbursement rates pursuant to its access to the AWCA network through First Health.

              The Commission affirmed the deputy commissioner’s finding, noting that there was no

dispute regarding the validity of any of the agreements at issue and no dispute that the notice

requirements in the 2004 agreement had not been followed. In addition, the Commission agreed

with the deputy commissioner that the AWCA/Surgi-Center amendment “[did] not impose the

same notice requirements” and therefore “it is necessarily in conflict with the Agreement.”

Thus, because the AWCA/Surgi-Center amendment provided that its terms would prevail in such

a scenario; the Commission held the notice provision was inapplicable in the instant case. This

appeal followed.

                                                               II. Analysis

              As there are no factual findings at issue in this case and our review extends solely to the

interpretation of undisputed contracts, this case “presents a question of law subject to de novo

review.” Cappo Management v. Inc. v. Britt, 282 Va. 33, 37, 711 S.E.2d 209, 210-11 (2011)

(quoting PMA Capital Ins. Co. v. U.S. Airways, Inc., 271 Va. 352, 357-58, 626 S.E.2d 369, 372

(2006)).4 “[This Court is not] bound by the [Commission]’s interpretation of the contract


                                                            
              4
         Surgi-Center argues on brief that this Court should apply the credible evidence standard
to our review of the Commission’s decision in this case. However, the record reveals that the
                                                -5-
provision at issue; rather, [this Court has] an equal opportunity to consider the words of the

contract within the four corners of the instrument itself.” Reston Surgery Ctr. v. City of

Alexandria, 62 Va. App. 549, 560, 750 S.E.2d 214, 219 (2013) (quoting PBM Nutritionals, LLC

v. Lexington Ins. Co., 283 Va. 624, 633, 724 S.E.2d 707, 712-13 (2012)).

              Surgi-Center contends that the Commission erred in determining that Surgi-Center’s bills

for medical treatment rendered to the claimant were properly reduced. Specifically, Surgi-Center

argues that because the 2004 agreement required Aetna to notify Surgi-Center when it conveyed

the reduced reimbursement rates to payors, that same notice provision was incorporated into the

AWCA/Surgi-Center amendment. Therefore, Surgi-Center argues that it should have been

notified of Carrier’s participation in the AWCA/First Health agreement and its access to AWCA

networks and had the opportunity to opt out.

              To the contrary, Carrier contends that the AWCA/Surgi-Center amendment contained no

notice provision similar to the one provided in the original 2004 agreement. Consequently,

because the terms of the AWCA/Surgi-Center amendment and the agreement conflict, the

AWCA/Surgi-Center amendment governs. We agree with carrier and affirm the Commission’s

finding.

              “The guiding light in the construction of a contract is the intention of the parties as

expressed by them in the words they have used, and courts are bound to say that the parties

intended what the written instrument plainly declares.” Wilson v. Holyfield, 227 Va. 184, 187,

313 S.E.2d 396, 398 (1984) (quoting Meade v. Wallen, 226 Va. 465, 467, 311 S.E.2d 103, 104

(1984)). “When two provisions of a contract seemingly conflict, if, without discarding either,
                                                            
Commission’s determination involved its interpretation of the AWCA/Surgi-Center amendment
and whether the notice provision from the 2004 agreement applied. The parties did not dispute
the existence of any of the applicable contracts, and the Commission made no factual findings
underpinning its interpretation of the contracts. Therefore, a de novo standard of review is
applicable in this case.
                                                -6-
they can be harmonized so as to effectuate the intention of the parties as expressed in the contract

considered as a whole, this should be done.” Plunkett v. Plunkett, 271 Va. 162, 168, 624 S.E.2d

39, 42 (2006) (quoting Ames v. American Nat’l Bank of Portsmouth, 163 Va. 1, 39, 176 S.E.

204, 217 (1934)).

              The AWCA/Surgi-Center amendment did not contain the notice provision set forth in the

original agreement. Thus, in the event of a conflict in definitions or provisions between the

agreement and the AWCA/Surgi-Center amendment, the plain language of the

AWCA/Surgi-Center amendment states that it governs. Therefore, Aetna was not required to

provide Surgi-Center with notice of payors to which it extended the benefits of the

AWCA/Surgi-Center amendment.5 Furthermore, Surgi-Center entered the AWCA/Surgi-Center

amendment specifically to become a participating provider in Aetna’s workers’ compensation

network and as part and parcel of that agreement, agreed to accept reduced rates for qualifying

payors. Carrier qualified as a payor as of September 1, 2007, when First Health contracted with

Aetna to provide its clients with access to AWCA’s reduced rates. To put it simply, carrier had

access to AWCA’s reduced reimbursement rates as a payor prior to Surgi-Center executing the

AWCA/Surgi-Center amendment and becoming a preferred provider in AWCA.

              For these reasons, we agree with the Commission’s ruling that the notice requirement in

the agreement conflicted with the terms of the AWCA/Surgi-Center amendment and that the




                                                            
              5
          We note that Carrier qualified as a “Payor” according to the terms of the
AWCA/Surgi-Center amendment. As a client of First Health, Carrier was provided access to the
AWCA network through the AWCA/First Health agreement. Further, pursuant to the existence
of the services agreement and the AWCA/First Health agreement, carrier qualified as a payor to
which Aetna could provide access to Surgi-Center as a participating provider under the
AWCA/Surgi-Center amendment at the time the amendment was executed.
                                                -7-
AWCA/Surgi-Center amendment provisions prevailed. Therefore, the Commission did not err in

holding that the medical bills at issue were properly reduced.

                                                                                Affirmed.




                                               -8-