John Moore Services, Inc. and John Moore Renovation, LLC v. the Better Business Bureau of Metropolitan Houston Inc.

Court: Court of Appeals of Texas
Date filed: 2015-04-20
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                                                                                    ACCEPTED
                                                                                01-14-00906-CV
                                                                     FIRST COURT OF APPEALS
                                                                             HOUSTON, TEXAS
                                                                           4/20/2015 7:28:25 PM
                                                                          CHRISTOPHER PRINE
                                                                                         CLERK

                 Cause No. 01-14-00906-CV
            __________________________________
                                                               FILED IN
                  IN THE COURT OF APPEALS               1st COURT OF APPEALS
                                                            HOUSTON, TEXAS
               FOR THE FIRST DISTRICT OF TEXAS
                                                        4/20/2015 7:28:25 PM
                       HOUSTON, TEXAS                   CHRISTOPHER A. PRINE
                                                                Clerk

JOHN MOORE SERVICES, INC. AND JOHN MOORE RENOVATION, LLC,
                                          Appellants,
                                v.
THE BETTER BUSINESS BUREAU OF METROPOLITAN HOUSTON, INC.,
                                          Appellees.

   Appeal from the 269th District Court of Harris County, Texas
                     Cause No. 2012-35162

                     BRIEF OF APPELLANTS

                            Douglas Pritchett, Jr.
                            Texas Bar No. 24007877
                            JOHNSON, TRENT, WEST & TAYLOR, L.L.P.
                            919 Milam Street, Suite 1700
                            Houston, Texas 77002
                            (713) 222-2323 (Telephone)
                            (713) 222-2226 (Facsimile)
                            BAKER, DONELSON, BEARMAN, CALDWELL
                            & BERKOWITZ, P.C.
                            Lori Hood
                            Texas Bar No. 09943430
                            1301 McKinney Street, Suite 3700
                            Houston, Texas 77010
                            (713) 650-9700 (Telephone)
                            (713) 650-9701 (Facsimile)
                            ATTORNEYS FOR APPELLANTS
                            JOHN MOORE SERVICES, INC. AND
                            JOHN MOORE RENOVATION, LLC

                                               Oral Argument Requested
                   IDENTITY OF PARTIES AND COUNSEL

      Pursuant to Texas Rule of Appellate Procedure 38.1(a), the following is a

list of all parties and the names and addresses of all counsel:

I.    APPELLANTS:

      John Moore Services, Inc.
      John Moore Renovation, LLC

      Counsel for Appellants:

      Douglas Pritchett, Jr.
      JOHNSON, TRENT, WEST & TAYLOR, L.L.P.
      919 Milam Street, Suite 1700
      Houston, Texas 77002
      Telephone: (713) 222-2323
      Facsimile: (713) 222-2226

      Lori Hood
      BAKER, DONELSON, BEARMAN, CALDWELL
      & BERKOWITZ, P.C.
      1301 McKinney Street, Suite 3700
      Houston, Texas 77010
      (713) 650-9700 (Telephone)
      (713) 650-9701 (Facsimile)




                                           i
II.   APPELLEES:

      The Better Business Bureau of Metropolitan Houston, Inc.

      Counsel for Appellees:

      Lauren B. Harris
      Jeffrey R. Elkin
      Susan K. Hellinger
      M. Harris Stamey
      PORTER HEDGES LLP
      1000 Main Street, 36th Floor
      Houston, Texas 77002
      Telephone: (713) 226-6624
      Facsimile: (713) 226-6224




                                       ii
                                      TABLE OF CONTENTS

                                                                                                              Page
IDENTITY OF PARTIES AND COUNSEL .............................................................i

TABLE OF AUTHORITIES ..................................................................................... v

STATEMENT OF THE CASE ............................................................................... vii

ISSUES PRESENTED........................................................................................... viii

STATEMENT OF FACTS ........................................................................................ 1

SUMMARY OF THE ARGUMENT ........................................................................ 5

ARGUMENT AND AUTHORITIES ........................................................................ 6

        I.       THE HOUSTON BETTER BUSINESS BUREAU DID NOT
                 ESTABLISH ENTITLEMENT TO ATTORNEYS’ FEES
                 AND SANCTIONS ..................................................................................... 6

                 A.       Except in the Most Simple of Cases,
                          Documentation Is the Only Practical Means
                          of Determining the Reasonableness of Fees ............................... 6

                 B.       The Redactions and Bulk Billing in the
                          Houston BBB’s Invoices Result in Legally
                          Insufficient Evidence of Attorneys’ Fees ................................. 10

                          1.       The Invoices Did Not Specifically
                                   Identify the Services Performed ..................................... 11

                          2.       The Invoices Did Not Specifically
                                   Identify the Costs of Performing
                                   Various Tasks ................................................................. 15

                 C.       The Expert’s Ipse Dixit Is Not Legally
                          Sufficient Evidence of Necessity and
                          Reasonableness ......................................................................... 16

                                                         iii
         II.      THERE SHOULD BE A NEW TRIAL CONSIDERING THE
                  PROPRIETY OF ATTORNEYS’ FEES IN LIGHT OF JOHN
                  MOORE’S REMAINING CLAIMS ............................................................. 20

                  A.       John Moore’s Antitrust Claims Should Have
                           Been Heard in the Same Proceeding as Its
                           Earlier Claims ........................................................................... 22

                  B.       The Antitrust Claims Were (and Remain)
                           Legally Viable ........................................................................... 23

                  C.       The Splitting of John Moore’s Claims
                           Creates in Unacceptable Risk of Inconsistent
                           Adjudications ............................................................................ 24

PRAYER ................................................................................................................26

CERTIFICATE OF COMPLIANCE ....................................................................... 28

CERTIFICATE OF SERVICE ................................................................................ 28

APPENDIX ..............................................................................................................29




                                                           iv
                                       TABLE OF AUTHORITIES

Cases                                                                                                            Page(s)

Burroughs Wellcome Co. v. Crye,
  907 S.W.2d 497 (Tex. 1995) ........................................................................17, 18

Burrow v. Arce,
  997 S.W.2d 229 (Tex. 1999) .............................................................................. 19

City of Laredo v. Montano,
   414 S.W.3d 731 (Tex. 2013) ....................................................................8, 11, 15

City of San Antonio v. Pollack,
   284 S.W.3d 809 (Tex. 2009) .............................................................................. 19

Coastal Transport Co., Inc. v. Crown Cent. Petroleum Corp.,
  136 S.W.3d 227 (Tex. 2004) .............................................................................. 16

Downer v. Aquamarine Operators, Inc.,
  701 S.W.2d 238 (Tex. 1985) ........................................................................20, 21

El Apple I, Ltd. v. Olivas,
   370 S.W.3d 757 (Tex. 2012) ................................... 6, 7, 8, 10, 11, 12, 14, 15, 16

Elizondo v. Krist,
   415 S.W.3d 259 (Tex. 2014) .............................................................................. 19

In re Ethyl Corp.,
    975 S.W.2d 606 (Tex. 1998) .............................................................................. 22

Finger v. Southern Refrigeration Servs.,
   881 S.W.2d 890 (Tex. App.—Houston [1st Dist.] 1994, writ
   denied).................................................................................................................23

Lone Star Ford, Inc. v. McCormick,
  838 S.W.2d 734 (Tex. App.—Houston [1st Dist.] 1992, writ
  denied).................................................................................................................25

Lone Star Gas Co. v. The Rd. Comm’n of Tex.,
  767 S.W.2d 709 (Tex. 1989) ................................................................................ 6



                                                             v
Long v. Griffin,
  442 S.W.3d 253 (Tex. 2014) ........................................................................11, 12

Maritime Overseas Corp. v. Ellis,
  971 S.W.2d 402 (Tex. 1998) .............................................................................. 16

Natural Gas Pipeline Co. of Am. v. Justiss,
  397 S.W.3d 150 (Tex. 2012) .............................................................................. 16

Schaefer v. Tex. Empl. Ins. Ass’n,
   612 S.W.2d 199 (Tex. 1980) ........................................................................16, 17

Van Dyke v. Boswell, O’Toole, Davis & Pickering,
  697 S.W.2d 381 (Tex. 1985) .............................................................................. 23

Volkswagen of Am., Inc. v. Ramirez,
   159 S.W.3d 897 (Tex. 2004) .............................................................................. 20

Statutes
TEX. CIV. PRAC. & REM. CODE § 27.005(a) .............................................................. 4

TEX. CIV. PRAC. & REM. CODE § 27.009(a) ............................................................. 24

TEX. CIV. PRAC. & REM. CODE § 51.014(a)(12) ........................................................ 4

TEX. CIV. PRAC. & REM. CODE § 51.014(b) (effective June 14, 2013) ................1, 23

Rules
TEX. R. APP. P. 43.3 ................................................................................................... 6




                                                           vi
                         STATEMENT OF THE CASE

Nature of the case:                     John Moore brought this case alleging
                                        various torts and attempted to amend
                                        its petition to add several additional
                                        claims. CR4. This appeal arises out
                                        of a judgment for attorneys’ fees
                                        awarded to the Better Business
                                        Bureau of Metropolitan Houston (the
                                        “Houston BBB”). CR115.

Course of Proceedings:                  After the court of appeals reversed the
                                        trial court’s denial of the Houston
                                        BBB’s motion to dismiss, the
                                        Houston BBB requested attorneys’
                                        fees, costs, and sanctions. App. E;
                                        Supp. CR _. The question was tried
                                        to a jury, and the jury returned a
                                        verdict in favor of the Houston BBB.
                                        CR108; App.N.

Disposition:                            The trial court rendered judgment on
                                        the jury’s verdict and awarded
                                        sanctions against John Moore.
                                        CR115; App.O.




                                  vii
                     ISSUES PRESENTED

1.   The Texas Supreme Court requires evidence of specific tasks and of
     the time required to complete them in order to support a finding that
     fees are reasonable and necessary. The Appellees’ evidence obscures
     the tasks performed and the time required to perform them, requiring
     the jury to rely on the ipse dixit of an interested witness as to
     reasonableness and necessity.      Is Appellees’ evidence legally
     sufficient?

2.   A finding that fees are reasonable and necessary depends on the
     results obtained. Through the actions of the Appellees in opposing the
     joinder of claims (either by amendment or by consolidation), the jury
     was not presented with the entire dispute (namely, the antitrust
     claims) and could not consider the ultimate results obtained. Must a
     new trial be ordered to allow the jury to consider the measure of
     overall success Appellee has enjoyed?




                                viii
                               STATEMENT OF FACTS

       This is an appeal of the attorneys’ fees judgment in the first lawsuit (Cause

No. 12-35162) filed by John Moore. App. A; Supp. CR_ (Original Petition). 1 On

September 27, 2013, while the interlocutory appeal brought by The Better Business

Bureau of Metropolitan Houston, Inc. (the “Houston BBB”) was pending, John

Moore filed a first amended petition. CR4. The amended petition joined several

new parties and new claims (significantly, claims that the Houston BBB’s conduct

was a restraint on trade or an attempt to monopolize). Id. John Moore requested

and received leave to file this petition, which the Houston BBB opposed. App. B;

Supp. CR _ (Order of October 11, 2013). The order granting leave to file stated

that no further amendments were permitted absent leave of court. Id.

       After the trial court granted leave to file, the Houston BBB moved to strike

the amended petition. CR43. The Houston BBB argued, for the first time, that an

amendment to the interlocutory appeal statute required that all proceedings be

stayed.    CR43 (citing TEX. CIV. PRAC. & REM. CODE § 51.014(b) (effective

June 14, 2013)). On November 1, 2013, the trial court struck the amended petition

and signed an order staying proceedings.                App. C; Supp. CR_ (Order of

November 1, 2013).


1
  The district clerk has indicated that the Supplemental Record is expected to be completed in a
matter of days. In order to ensure the timely filing of its brief, John Moore has included key
items in the Appendix.
                                               1
      John Moore preserved its claims from the amended petition by filing a

second lawsuit (Cause No. 13-76215). App. M; Supp. CR_ (Order of August 11,

2014). John Moore requested that the second lawsuit be heard by the 269th

District Court, which was also the court with jurisdiction over the first lawsuit. Id.

This second lawsuit was also challenged by the Houston BBB under the Anti-

SLAPP statute. Id.

      After the mandate issued on the interlocutory appeal, the Houston BBB filed

a motion seeking attorneys fees, costs, expenses and sanctions in the first lawsuit.

App. E; Supp. CR_ (Motion for Award of Attorneys’ Fees, Court Costs, Expenses

and Sanctions). The motion was supported by an affidavit by attorney Jeffrey

Elkin. Id.; Supp. CR_ (Exhibit C). After the hearing on the motion was set, John

Moore responded, arguing that it was entitled to a jury trial on the question of the

necessity and reasonableness of the fees. App. G, H; Supp. CR_ (Order of June 4,

2014), _ (Response and Objection to Defendant’s Motion). The response (which

was filed with leave of court) controverted the Houston BBB’s affidavit with an

affidavit by attorney Lori Hood. App. H; Supp. CR_ (Exhibit A); 2RR18. John

Moore also moved for consolidation, but the trial court did not rule as the issue had

not been set for hearing and was premature. 2RR30-31. The court requested that

John Moore raise the consolidation issue again after the court had ruled on the

merits of the motion to dismiss in the second lawsuit. 2RR31.


                                          2
      The attorneys’ fees were tried before a jury within a month of these rulings.

CR108. The Houston BBB offered several exhibits, which were admitted into

evidence, including a set of heavily redacted invoices and several summaries.

DX3 & 4-9. It also offered the expert testimony of Jeffrey Elkin, who opined that

the attorneys’ fee amounts in DX3 were reasonable and necessary based on his

review and knowledge of the specific details contained in the un-redacted invoices.

3RR165, 167-74, 183, 198.

      The jury found attorneys fees in the following amounts:

      a.    For representation in the trial court before and during Houston BBB’s
            original interlocutory appeal.

            Answer: $106,369.28

      b.    For representation in the Court of Appeals for the original
            interlocutory appeal.

            Answer: $81,360.80

      c.    For representation at the petition for review stage to the Supreme
            Court of Texas for the original interlocutory appeal.

            Answer: $37,982.08

      d.    For representation in the trial court after the original interlocutory
            appeal was decided.

            Answer: $24,289.28

CR111-12; App.N.




                                        3
      The Houston BBB moved for judgment on August 4, 2014, and the motion

was heard four days later.     App. J; Supp. CR_ (Motion for Entry of Final

Judgment); but see HARRIS CTY L. R. 3.3.3 (requiring 10 days notice). Meanwhile,

the motion to dismiss in the second lawsuit had been overruled by operation of

law. TEX. CIV. PRAC. & REM. CODE § 27.005(a) (30 days after June 27, 2014

hearing). Because John Moore believed that the motion to dismiss had been

denied, it included a motion to consolidate in the response to the motion for

judgment and set the motion for hearing at the same time as the Houston BBB’s

motion for judgment. App. K & L; Supp. CR_ (Motion to Consolidate), _ (Notice

of Hearing). John Moore also asked that the jury’s verdict be disregarded. Id.

      The trial court refused to hear the motion to consolidate or the motion to

disregard. 5RR22. The judgment was signed at the hearing on Friday, August 8,

2014. CR115. Meanwhile, a notice of interlocutory appeal under TEX. CIV. PRAC.

& REM. CODE § 51.014(a)(12) was filed in the second lawsuit six days later, on

Thursday, August 14, 2014.




                                        4
                       SUMMARY OF THE ARGUMENT

      The Houston BBB seeks recovery of attorneys’ fees, which it cannot recover

for two alternative reasons: (1) its evidence is not legally sufficient to support the

verdict or judgment or (2) the issue should not have been presented to the jury

without consideration of all of John Moore’s claims.

      The Texas Supreme Court has ruled that attorneys’ fees evidence in all but

the simplest of cases must be sufficiently detailed to allow the jury to meaningfully

evaluate the application. At a minimum, the evidence must identify the specific

tasks undertaken and quantify the time expended on those tasks. The Houston

BBB has obscured both of these essential elements and attempted to replace them

with generalized categorization of fees, which is an approach already rejected by

the Supreme Court. Furthermore, the expert opinion offered by the Houston BBB

is no evidence because it is based on the assumption that the invoices would show

that the fees were reasonable and necessary, an assumption not supported by the

evidence.

      Alternatively, a new trial is necessary in which the jury will be presented

with the merits of John Moore’s antitrust claims as well as the Houston BBB’s

claim for attorneys’ fees on the claims that have been dismissed. Only then could

the jury and court determine whether the fees are reasonable and necessary as well

as just and equitable, respectively.


                                          5
                      ARGUMENT AND AUTHORITIES

      The standard of review in this case is one of legal sufficiency because John

Moore argued that there was no competent evidence to support the jury’s findings.

Therefore, the correct disposition would be for this Court to render the judgment

that the trial court should have rendered. TEX. R. APP. P. 43.3; Lone Star Gas Co.

v. The Rd. Comm’n of Tex., 767 S.W.2d 709, 710 (Tex. 1989) (when there is no

suggestion that the evidence is not fully developed in the trial court, a remand

would serve no purpose).

I.    THE HOUSTON BETTER BUSINESS BUREAU DID NOT ESTABLISH
      ENTITLEMENT TO ATTORNEYS’ FEES AND SANCTIONS.

      The Houston BBB concedes that the jury could not determine whether the

Houston BBB attorneys’ fees were reasonable without looking at the invoices

submitted by Porter Hedges. 3RR165. Therefore, if the invoices are legally

inadequate, so too is the Houston BBB’s evidence.

      A.    Except in the Most Simple of Cases, Documentation Is the Only
            Practical Means of Determining the Reasonableness of Fees.

      The Houston BBB has the burden to document the hours spent on a task and

the value of those hours if it seeks to recover attorneys’ fees. El Apple I, Ltd. v.

Olivas, 370 S.W.3d 757, 761 (Tex. 2012). The Texas Supreme Court considered

whether detailed billing invoices are necessary to support an award of attorneys’

fees or whether an attorney’s affidavit containing general assurances that the fees

                                         6
were reasonable and necessary may support an award of fees. Id. at 761-62.

Rejecting the plaintiff’s argument that his fees could be supported by a mere

affidavit, the Court stated that “a trial court should obtain sufficient information to

make a meaningful evaluation of the application for attorney’s fees.” Id. at 762.

         The Court concluded that “[w]hile Texas courts have not routinely required

billing records or other documentary evidence to substantiate a claim for attorney’s

fees, the requirement has merit in contested cases under the lodestar

approach.” Id. (emphasis added). As the Houston BBB seeks attorneys’ fees in

this contested case, it should provide adequately detailed records to support its

claim.

         Indeed, the Houston BBB concedes that the jury may best determine

reasonableness by studying the billing invoices.

         Q:    Where would be the best place for the jury to look to understand
               exactly what work was done to incur those fees?

         A:    The invoices themselves. The monthly invoices would be the most
               detailed, and then the summaries try to break it up to be a little more
               easy to read and understand. But the detail is in the invoices.

3RR165 (referencing DX3). Thus, the only place to find what specific work the

Houston BBB’s attorneys performed would be in the billing invoices.               The

affidavit and the summaries deal only with generalities. See infra p. 10.

         Few attorneys have such a memory that they can retain the details of what

tasks were performed in even a routine case lasting more than a few days.
                                           7
Therefore, it is necessary, “in all but the simplest cases,” to keep contemporaneous

records of the time spent in order to provide the required detail showing the nature

of the work, who performed it, the rates, when it was performed, and the amount of

time spent on the task. El Apple I, 370 S.W.3d at 763. This case certainly did not

qualify as the most simple of cases.

      Here, the Houston BBB kept billing records, but excuses its heavy redaction

and the unintelligibility of those records based on privilege and confidentiality

concerns. 4RR9, 28; DX3. But attorneys redact substance from their invoices at

their own risk.

      The Supreme Court admonished attorneys who expect to seek fees to

anticipate the need and “document their time much as they would for their own

clients.” El Apple I, 370 S.W.3d at 763 (emphasis added). The Houston BBB

should not expect its attorneys’ fees        to be paid by John Moore with less

information than it has demanded from its attorneys. This is a goose gander

problem. Indeed, the Supreme Court requires that “[a] similar effort should be

made when an adversary is asked to pay instead of the client.” City of Laredo v.

Montano, 414 S.W.3d 731, 736 (Tex. 2013). Yet, an order requiring John Moore

to pay its fees on faith is precisely what the Houston BBB expects.




                                         8
       Indeed, good practice confirms the Supreme Court’s direction. Attorneys

who seek to recover fees avoid including privileged information in the entries from

the start.

       It’s always been my practice to write my time so that I can show it to
       anybody. I oftentimes ask jurors to reimburse me or reimburse my
       client for attorneys’ fees, and I want them to be able to see what I’ve
       done.

4RR60. The Houston BBB’s own attorneys would never expect their client to pay

an invoice that was redacted.

       Mr. Elkin: Now, the invoice that went to the BBB didn’t have any
       redactions. . . . The one to the BBB showed completely what the
       work was done so they could review it and make sure that they
       thought it was appropriate.

3RR134. Yet the Houston BBB expected the jury to “make sure” that the fees

were appropriate without this information.

       The Houston BBB attempted to meet its burden of proof by providing billing

records whose meaning was obscured by heavy redaction. It attempted to make up

for the unintelligibility of the records by offering the testimony of the billing

attorney, who stated that he reviewed the un-redacted records and that the fees for

the tasks recorded on the invoices were reasonable and necessary. 3RR198. The

question here is whether legally insufficient invoices may be bolstered by the ipse

dixit of an expert witness. The answer is that they cannot. See infra pp. 14-17.



                                         9
      Good practice and the direction of the Supreme Court agree that attorneys

should anticipate the need to use their invoices as evidence. Therefore, they should

keep their time records in such a way that their meaning will not be obscured by

the redaction of substantive information in order to protect privilege. The Houston

BBB did not satisfy this standard.

      B.     The Redactions and Bulk Billing in the Houston BBB’s Invoices
             Result in Legally Insufficient Evidence of Attorneys’ Fees.

      A major problem that attorneys’ fees evidence may have is that it can lack

the “specificity” necessary to decide whether the fee is reasonable and necessary.

El Apple I, 370 S.W.3d at 763. The Supreme Court has defined the “minimum”

evidence necessary to support a finding that attorneys’ fees are reasonable and

necessary:

      1.     documentation of the services performed;

      2.     who performed them;

      3.     at what hourly rate;

      4.     when they were performed; and

      5.     how much time the work required.

Id. at 764. The Houston BBB’s redactions prevent the jury from evaluating what

specific tasks were performed (requirement #1). The Houston BBB’s bulk billing

prevent the jury from determining how much time was devoted to specific tasks

(requirement #5).

                                        10
             1.    The Invoices Did Not Specifically Identify the Services
                   Performed.

      One of the minimum requirements established by the Texas Supreme Court

for the recovery of attorneys’ fees is that there must be documentation of the

specific services that were performed. El Apple I, 370 S.W.3d at 764. The Court

emphasized that general statements are insufficient; the party “must provide

evidence of the time expended on specific tasks to enable the fact finder to

meaningfully review the fee application.” Long v. Griffin, 442 S.W.3d 253 (Tex.

2014) (emphasis added).

      In Long v. Griffin, the plaintiff brought two claims that could support an

award of attorneys’ fees: a contract claim and a declaratory judgment action. Id. at

255. To support his claim for fees, the plaintiff presented affidavits that identified

various general tasks (discovery, hearings, motions, and a trial) and that identified

the total number of hours and the rates for the attorneys, but did not “inform the

trial court the time spent on specific tasks.” Id. at 255 (citing El Apple I, 370

S.W.3d at 764-65; City of Laredo v. Montano, 414 S.W.3d 731, 736-37 (Tex.

2013)). The Court held that the general categories identified by the evidence were

legally insufficient to support an award of attorneys’ fees. Id. at 254-55.

      Here, the Houston BBB provides a general breakdown of the categories

under which its fees were billed. DX7; 8RR108. The fees are broken into general

categories: (a) Motion to Dismiss ($78,983.50); (b) Interlocutory Appeal (Court of
                                         11
Appeals—$127,126.25,        Texas     Supreme     Court—$43,902.00);        (c)   Written

Discovery ($59,347.10); (d) Enforcing Stay of Proceedings ($37,952.00);

(e) Mediation ($18,419.00). Id. This generic breakdown of categories is legally

insufficient evidence under the holding of Long. Long, 442 S.W.3d at 255 (“no

evidence accompanied the affidavit to inform the trial court the time spent on

specific tasks.”); see also El Apple I, 370 S.W.3d at 763. The summaries provided

in the defense exhibits are not legally sufficient evidence. DX6, 7, 8; 8RR107-10.

      The Houston BBB also provided redacted copies of its attorneys’ invoices.

DX3; 8RR9-105. Before June 2013, the invoices contain bulk billing entries in

which it is impossible to know how much time was spent on any particular task.

DX3; 8RR9-71. These entries are legally insufficient for this reason alone, see

infra pp. 13-14, but the descriptions are also heavily redacted. The Houston BBB

agrees that the full detail of the invoices is not available to the jury.

      Q.     The full detail of what you did is not discernable by us as we
             read this invoice, correct?

      A.     Correct.

3RR223.

      For example, the first page of the invoices exhibit includes the task “draft

and revise [BLANK] letter” and “Communications with Ms. Christiansen

regarding [BLANK].” DX3; 8RR9. The second invoice bills to “meet with J.

Elkin to discuss issues identified in the Petition including [BLANK];” “review the
                                           12
Original Petition and draft [BLANK] revise same and send to J. Elkin for review

and comment;” and “communication to Mr. Parsons and Ms. Christiansen

forwarding [BLANK].” DX3; 8RR11-12.

      The redactions after June 2013 made the invoices, if anything, less

intelligible. First, the Houston BBB began to redact the name of the recipient of

the invoices. DX3; 8RR72. The jury cannot even tell who was billed. Further, the

tasks (despite the absence of bulk billing) become more obscure:




DX3; 8RR73. This excerpt is merely an example of the type of redaction that

occurs throughout the invoices. Some tasks were not redacted at all, but the jigsaw

                                        13
puzzle presented by the ninety-six page exhibit leaves too many holes for a jury to

see the entire picture. Without all the data, the jury could not determine whether

the fees as a whole were reasonable and necessary. And the Houston BBB only

offered an opinion as to the fees as a whole. 3RR167-68, 174, 183. There are

simply too many missing pieces to make heads or tails of the work done on this

case.

        The Houston BBB did not attempt to fill in these blanks with testimony.

Indeed, its witness had no recollection of what these tasks involved at the time he

testified.

        A:   Back in June 2012, you’re asking me today to tell you the time
             I spent “finalizing and forwarding same.”

        Q:   You can’t do it, can you?

        A:   Sitting here today. I cannot do it.

3RR196. This is precisely the problem that the Supreme Court noted in El Apple.

        With invoices that were deliberately redacted to remove the substantive

work that was done, the Houston BBB has not and cannot reconstruct the specific

tasks that were performed in this representation. Id. The Houston BBB concedes

that the invoices are the best place to find the details of the work performed, or

they would be, if they were complete. 3RR165. Without complete records, there

is no legally sufficient evidence that the fees were reasonable and necessary.



                                         14
             2.     The Invoices Did Not Specifically Identify the Costs of
                    Performing Various Tasks.

      Another minimum requirement for the recovery of attorneys’ fees is that

there must be a record of the time required to complete a specific task. El Apple I,

370 S.W.3d at 764. The Houston BBB claims that there is no requirement to

itemize the tasks, but its position is contrary to the established authority.

      [A] lodestar calculation requires certain basic proof, including
      itemizing specific tasks, the time required for those tasks, and the
      rate charged by the person performing the work.

City of Laredo, 414 S.W.3d at 736 (emphasis added). The Houston BBB’s bulk

billing entries fail to itemize specific tasks or the time required for them. DX3;

8RR9-71.

      The first entry on the first invoice contains at least five tasks and a single

time entry. DX3; 8RR9. Because of the redaction, it is impossible to exclude the

possibility that it contains six tasks, but the addition of one or more tasks does not

change the problem. There is no way to know how much time was spent on any of

the particular tasks. Id. This problem repeats itself throughout the invoices until

June 2013, when the invoices mostly stopped the practice of bulk billing. DX3;

8RR72. As more half of the invoices are structured in such a way that the jury

cannot determine the amount of time spent on specific tasks, the invoices are

legally insufficient evidence.


                                           15
      Without the ability to judge the case as a whole, the jury lacked the data

necessary “to make a meaningful evaluation of the application for attorney’s fees.”

El Apple I, 370 S.W.3d at 762. The invoices do not support the verdict or the

judgment.

      C.     The Expert’s Ipse Dixit Is Not Legally Sufficient Evidence of
             Necessity and Reasonableness.

      Generalities such as the number of pleadings filed, the amount of discovery

in the case, and the length of the case “provide[] none of the specificity needed for

the trial court to make a meaningful lodestar determination.” El Apple I, 370

S.W.3d at 763. But generalities and conclusory opinions are all the evidence the

Houston BBB offers to support the jury’s decision.

      When an expert’s opinion is based on facts that are never established at trial,

the opinion is no evidence and is legally insufficient to support a verdict. Natural

Gas Pipeline Co. of Am. v. Justiss, 397 S.W.3d 150, 159 (Tex. 2012) (market value

opinion must be supported by a factual basis, offered into evidence); Schaefer v.

Tex. Empl. Ins. Ass’n, 612 S.W.2d 199, 205 (Tex. 1980). An expert’s bare opinion

that something is reasonable is not “some evidence.” Schaefer, 612 S.W.2d at 205.

Furthermore, the requirement that evidence be legally sufficient is over and above

the requirement that an expert’s opinion be reliable. Coastal Transport Co., Inc. v.

Crown Cent. Petroleum Corp., 136 S.W.3d 227, 233 (Tex. 2004); Maritime

Overseas Corp. v. Ellis, 971 S.W.2d 402, 412 (Tex. 1998).
                                         16
      In Schaefer, the expert stated that there was a reasonable probability that the

plaintiff had a certain disease caused by a bacteria that could be found in bird

droppings. Id. at 202-203. The evidence was that the plaintiff’s employment

frequently required him to be in contact with soil contaminated by bird droppings.

Id. at 203. However, the soil was never tested to confirm that the bacteria was, in

fact, present. Id. Because the expert assumed that the bacteria was present at the

plaintiff’s workplace but the evidence never established this fact, the expert

opinion was based on “possibility, speculation, and surmise.”             Id. at 204.

Therefore, it was not legally sufficient evidence to support a finding in favor of the

plaintiff. Here, the legal expert assumes that the details of the invoices support his

conclusion that the specific tasks performed were reasonable and necessary.

      In a similar case, the expert’s opinion that the plaintiff’s frostbite injury was

caused by the application of a spray antiseptic, assumed facts that were, in fact,

contradicted by the evidence. Burroughs Wellcome Co. v. Crye, 907 S.W.2d 497,

499 (Tex. 1995). The expert explained that his opinion that the injury was caused

by frostbite was depended on his assumption that there was no redness of the skin

and that the plaintiff did not follow the directions for application.        Id.   The

uncontradicted evidence was that the plaintiff’s skin turned red and that she

followed the directions. Id. Because the expert’s assumptions were not supported




                                         17
by any evidence, it had no “probative value and cannot support a verdict or

judgment.” Id.

      Here, the Houston BBB’s expert on legal fees states that his review of the

information in the un-redacted invoices allowed him to conclude that the fees

billed were reasonable and necessary.

      I would personally review each draft [invoice] in detail to make sure
      that, in my opinion, the work that was done was necessary and the
      time that was spent was reasonable and the amount charged was
      reasonable.

3RR135. Significantly, the opinion offered by the expert that the totality of the

fees requested was reasonable and necessary is all or nothing.

      Q.    Mr. Elkin, as an expert on attorneys’ fees, what is your opinion
            as to the reasonableness of the $375,000 that the BBB is
            requesting today?

      A.    In my opinion, it’s reasonable.

            ...

            The time spent as reflected in these invoices was reasonable.

      Q.    So taking into consideration these Andersen factors, is it your
            opinion today that $375,000 is a reasonable fee for the services
            that were provided by Porter Hedges to the BBB . . . in defense
            of a SLAPP suit?

      A.    Yes. I believe so.

3RR167, 174, 83. The expert did not opine task by task, indeed, he admittedly

could not. 3RR196. Based on the expert’s opinion, the jury had to either accept

                                        18
the entire amount or none of it. There was no guidance given to the jury in the

expert’s opinion that would guide it in finding some lesser amount.

      The expert’s opinion as to this ultimate issue is based on the truth of the

specific task information contained in the un-redacted drafts.        3RR135.     This

specific information was never put into evidence. The expert essentially told the

jurors that they should trust that he had reviewed the data supporting the total and

that he found it to be reasonable, therefore, they should too. This is precisely the

kind of ipse dixit that has been repeatedly criticized by the Texas appellate courts.

“Bare, baseless opinions will not support a judgment even if there is no objection

to their admission in evidence.” Elizondo v. Krist, 415 S.W.3d 259, 254 (Tex.

2014) (quoting City of San Antonio v. Pollack, 284 S.W.3d 809, 816 (Tex. 2009));

see also Burrow v. Arce, 997 S.W.2d 229, 235 (Tex. 1999) (“[I]t is the basis of the

witness’s opinion, and not the witness’s qualifications or his bare opinion alone,

that can settle an issue as a matter of law; a claim will not stand or fall on the mere

ipse dixit of a credentialed witness.”). The opinion should be rejected as no

evidence.

      In short, when the jury is left with nothing more to rely on than the ipse dixit

of the expert because the underlying information is not put into evidence, the

opinion will not support a verdict or judgment. Elizondo, 415 S.W.3d at 266. As

now Chief Justice Hecht has said, it is “not enough” when “the only bridge


                                          19
between [an expert’s] credentials, experience, and observations on one side, and

[the expert’s] opinions on the other, is [the expert’s] own veracity.” Volkswagen of

Am., Inc. v. Ramirez, 159 S.W.3d 897, 913 (Tex. 2004) (Hecht, J. concurring).

The Houston BBB’s evidence does nothing more than tell the jury, “trust our

expert, he has seen the un-redacted invoices,” but the Supreme Court says that this

is not enough.

II.   THERE SHOULD BE A NEW TRIAL CONSIDERING THE PROPRIETY                      OF
      ATTORNEYS’ FEES IN LIGHT OF JOHN MOORE’S REMAINING CLAIMS.

      In the motion for new trial, John Moore presented the question of whether a

new trial was necessary based on “the amount involved and results obtained.”

CR129; Downer v. Aquamarine Operators, Inc., 701 S.W.2d 238, 241 (Tex. 1985)

(“A trial court’s plenary jurisdiction gives it not only the authority, but the

responsibility to review any pretrial order upon proper motion.”). The result in

question was whether the Houston BBB prevailed in seeking dismissal of John

Moore’s claims.

      John Moore attempted to join new claims by amending its petition, and the

trial court erred by refusing to permit the amendment on motion by the Houston

BBB. CR43; App. C; Supp. CR_ (Order of November 1, 2013). Furthermore, in

responding to the motion for entry of judgment, John Moore argued that the

attorneys’ fees could be fairly determined only if the cases were consolidated and

the merits of all of John Moore’s claims could be considered at the same time.
                                        20
App. H at 2, 9; Supp. CR_ (Response and Objections to Defendant’s Motion).

The trial court expressly considered and rejected these consolidation arguments

when rendering the judgment requested by the Houston BBB.

      [T]o the extent parts of your motions that I have sustained objections
      to also contain arguments that would be responsive to the request for a
      judgment, I am going to go ahead and enter a final judgment today on
      this.

5RR27. 2 The trial court considered and rejected John Moore’s position.

      Finally, John Moore moved to consolidate the two lawsuits so that the merits

of all of its claims could be considered in determining the appropriate award of

attorneys’ fees. App. K; Supp. CR_ (Motion to Consolidate). The motion was

noticed for hearing. App. L; Supp. CR_ (Notice of Hearing). The trial court

improperly refused to hear the consolidation motion. 5RR22; Downer, 701 S.W.2d

at 241 (trial court has an obligation to reconsider pretrial rulings when presented

with a proper motion). The jury should have been permitted to consider the

success or failure of John Moore’s additional claims that are now pending in the

second lawsuit when deciding on the appropriate verdict.

      A.      John Moore’s Antitrust Claims Should Have Been Heard in the
              Same Proceeding as Its Earlier Claims.

      A court should not permit a claim to proceed to trial and judgment separately

from a related claim when doing so results in an injustice. In re Ethyl Corp., 975


2
      The trial court sustained the Houston BBB’s objections to John Moore’s motion to consolidate. 5RR22.

                                                   21
S.W.2d 606, 610 (Tex. 1998). The Texas courts have looked to the Federal Rules

in determining the considerations governing consolidation. Id. at 611, n.1. Key

considerations are:

          whether the specific risks of prejudice and possible confusion [are]
          overborne by the risk of inconsistent adjudications of common factual
          and legal issues, the burden on the parties, witnesses and available
          judicial resources posed by multiple lawsuits, the length of time
          required to conclude multiple suits as against a single one, and the
          relative expense to all concerned of the single-trial, multiple-trial
          alternatives.

Id.   Thus, there are four basic considerations governing consolidation: (1) a

balancing of the risks and (2) the burden, (3) time, and (4) expense of multiple

trials.

          The second, third, and fourth factors have already shown that consolidation

would have been much more efficient.             The two lawsuits have been an

unnecessarily increased burden on the parties and the courts. The resolution of

these matters has been extended, and there has already been one trial, with the

certainty that another will follow. But this is all spilt milk for the most part. The

key consideration here is the harm to John Moore that may be caused by

inconsistent adjudications.

          B.    The Antitrust Claims Were (and Remain) Legally Viable.

          As urged in the appeal of the second lawsuit (Cause No. 01-14-00687-CV),

res judicata does not apply here because John Moore’s attempts to bring these

                                           22
claims in a single suit were frustrated as the Houston BBB repeatedly blocked the

efforts. See Finger v. Southern Refrigeration Servs., 881 S.W.2d 890, 895-96

(Tex. App.—Houston [1st Dist.] 1994, writ denied). John Moore first brought the

new claims in the first lawsuit by amendment. CR4. The Houston BBB objected

and the trial court struck the pleading based on a newly enacted stay provision that

applied by its own terms only to appeals filed after its effective date. CR43, 76;

App. C; Supp. CR_ (Order of November 1, 2013); TEX. CIV. PRAC. & REM. CODE

§ 51.014(b). As there was no automatic stay in effect under the terms of the

statute, the trial court erred in refusing to allow the joinder of claims.

      Even if the Houston BBB were correct in its interpretation of the new

statute, it cannot cause a claim to be split at its own initiative and then seek to

apply res judicata. Id.; Van Dyke v. Boswell, O’Toole, Davis & Pickering, 697

S.W.2d 381, 384 (Tex. 1985) (“the res judicata effects of an action cannot preclude

litigation of claims that a trial court explicitly separates or severs from that

action.”). For this and for the other reasons stated, John Moore’s claims for

antitrust violations are not barred by res judicata and were appropriately brought in

the original lawsuit.

      John Moore’s antitrust claims are legally viable because it has provided

prima facie proof based on clear and specific evidence of each of the elements of

its claims. These arguments are detailed in the briefing in the appeal from the


                                           23
second lawsuit (Cause No. 01-14-00687-CV). Thus, the Houston BBB has not

been and will not be entirely successful in obtaining a dismissal of John Moore’s

legal action. TEX. CIV. PRAC. & REM. CODE § 27.009(a). Its failure should be

considered by the jury at the very least, assuming that it is entitled to fees for a

partial success.

      C.     The Splitting of John Moore’s Claims Creates an Unacceptable
             Risk of Inconsistent Adjudications.

      The judgment for attorneys’ fees create a risk of inconsistent adjudication

against John Moore. The Houston BBB will receive attorneys’ fees and sanctions

as the prevailing party on a motion to dismiss under Chapter 27 for certain causes

of action, while remaining liable to John Moore for the same underlying conduct

with regard to other causes of action (namely, antitrust). Thus, John Moore would

be considered a non-prevailing party in the first lawsuit and a prevailing party in

the second, based on the same harmful conduct.

      Most if not all of the fees incurred by the Houston BBB apply equally to

both lawsuits: the research into the Anti-SLAPP statute (at the trial court level and

on appeal), the discovery, the investigation of John Moore’s allegations, the

mediation. DX7, 8RR107. These tasks are intertwined as are the fees. The work

enforcing the stay provision created the split of the claims and exposed John

Moore to the inconsistent findings. DX7, 8RR109. It would be perverse to award



                                         24
the Houston BBB attorneys’ fees for creating inefficiency in a statute intended to

make the process more efficient.

      The Houston BBB cannot explain how it would be prejudiced or what

confusion would occur were these claims to be consolidated or heard as originally

pleaded in the amended petition. Lone Star Ford, Inc. v. McCormick, 838 S.W.2d

734, 738 (Tex. App.—Houston [1st Dist.] 1992, writ denied).           Indeed, the

separation of the claims is more apt to cause confusion by suggesting to the jury

that the Houston BBB was entirely successful in its motion to dismiss. Thus, the

judgment forces John Moore to finance the Houston BBB’s defense of John

Moore’s valid claims even when it has shown that there is merit to its complaint

that the Houston BBB has violated the norms of conduct and caused harm.

      Even if the Houston BBB had presented some evidence that its fees were

reasonable and necessary, John Moore would still be entitled to a new trial. The

trial court considered and rejected John Moore’s argument that the fees could not

be properly determined piecemeal.       In other words, the Houston BBB’s fees

relating to its original motion to dismiss are excessive considering that John

Moore’s antitrust theories are valid and supportable. Furthermore, the amount of

fees is contrary to justice and equity for the same reason. Therefore, a new trial

should be granted in the alternative.




                                        25
                                      PRAYER

      WHEREFORE, PREMISES CONSIDERED, John Moore Services, Inc. and

John Moore Renovation, LLC respectively request that this Court reverse the

judgment of the trial court and render judgment that Appellee take nothing. In the

alternative, John Moore requests that the Court reverse the judgment of the trial

court and remand for a new trial on attorneys’ fees and on John Moore’s claims in

the second lawsuit. John Moore also requests all such other and further relief, in

law or in equity, to which it may be justly entitled.




                                          26
Respectfully submitted,

/s/ Douglas Pritchett, Jr.
Douglas Pritchett, Jr.
State Bar No. 24007877
dpritchett@johnsontrent.com
JOHNSON, TRENT, WEST & TAYLOR, L.L.P.
919 Milam Street, Suite 1700
Houston, Texas 77002
(713) 222-2323 (Telephone)
(713) 222-2226 (Facsimile)

BAKER, DONELSON, BEARMAN, CALDWELL
& BERKOWITZ, P.C.
Lori Hood
Texas Bar No. 09943430
lhood@bakerdonelson.com
1301 McKinney Street, Suite 3700
Houston, Texas 77010
(713) 650-9700 (Telephone)
(713) 650-9701 (Facsimile)

ATTORNEYS FOR APPELLANTS
JOHN MOORE SERVICES, INC. AND
JOHN MOORE RENOVATION, LLC




 27
                       CERTIFICATE OF COMPLIANCE
         This brief complies with the type-volume limitation of Texas Rule of

Appellate Procedure 9.4(i)(2)(B) because the brief contains 5,833 words, excluding

the parts exempted by Texas Rule of Appellate Procedure 9.4(i)(1).

         This brief complies with the typeface and type style requirements of Texas

Rule of Appellate Procedure 9.4(e) because this brief has been prepared in a

proportionally spaced typeface using Microsoft Word in 14-point Times New

Roman font for text in the body and 12-point Times New Roman font for

footnotes.


                                        /s/ Douglas Pritchett, Jr.
                                        Douglas Pritchett, Jr.



                          CERTIFICATE OF SERVICE
      On this the 20th day of April 2015, the foregoing was served on the
following persons by electronic service:

         Lauren B. Harris
         Jeffrey R. Elkin
         M. Harris Stamey
         Porter Hedges LLP
         1000 Main Street, 36th Floor
         Houston, Texas 77002
         Attorneys for Appellants


                                        /s/ Douglas Pritchett, Jr.
                                        Douglas Pritchett, Jr.
406233


                                          28
                 Cause No. 01-14-00906-CV
            __________________________________

                  IN THE COURT OF APPEALS
               FOR THE FIRST DISTRICT OF TEXAS
                       HOUSTON, TEXAS

JOHN MOORE SERVICES, INC. AND JOHN MOORE RENOVATION, LLC,
                                          Appellants,
                                   v.
THE BETTER BUSINESS BUREAU OF METROPOLITAN HOUSTON, INC.,
                                          Appellees.

                            APPENDIX


A.   Original Petition (6-18-12)

B.   Order Granting Motion for Continuance (10-11-13)

C.   Notice of Hearing – Motion for Reconsideration (10-21-13)

D.   Order Striking Amended Petition , Granting Motion for
     Reconsideration (11-01-13)

E.   Motion for Award of Attorneys’ Fees (4-11-14)

F.   Second Amended Notice of Hearing – Motion for Award of
     Attorneys’ Fees (5-27-14)

G.   Order Setting Hearing on Award of Attorneys’ Fees (6-04-14)

H.   Plaintiffs’ Response to Motion for Award of Attorneys’ Fees
     (6-13-14)

I.   Order Denying Defendant’s Motion for Award (6-19-14)


                                   29
J.   Defendant’s Motion for Entry of Judgment (8-04-14)

K.   Plaintiffs’ Motion to Consolidate (8-07-14)

L.   Notice of Hearing regarding Motion to Consolidate (8-07-14)

M.   Order Granting Motion to Dismiss (8-11-14)

N.   Charge of the Court (7-22-2014)

O.   Final Judgment (8-8-2014)




                                 30
Exhibit A
                                                                                                                                           Filed 12 June 18 P2:54
                                                                                                                                           Chris Daniel - District Clerk
                                                                                                                                           Harris County
                                                                               2012-35162 / Court: 269                                     ED101J016933517
                                                                                                                                           By: Charleta Johnson



                                                     JOHN MOORE SERVICES, INC. and                     §               IN THE DISTRICT COURT OF
                                                     JOHN MOORE RENOVATION, LLC                        §
                                                                                                       §
                                                     v.                                                §
                                                                                                       §                  HARRIS COUNTY, TEXAS
                                                     THE BETTER BUSINESS BUREAU OF                     §
                                                     METROPOLITAN HOUSTON, INC.                        §
                                                                                                       §                JUDICIAL DISTRICT COURT


                                                           JOHN MOORE SERVICES, INC. AND JOHN MOORE RENOVATION, LLC's
                                                                  ORIGINAL PETITION AND REQUEST FOR DISCLOSURE


                                                     TO THE HONORABLE JUDGE OF THIS COURT:

                                                              COME NOW, Plaintiffs, John Moore Services, Inc. and John Moore Renovation, LLC,

                                                     herein collectively referred to as "John Moore" or "Plaintiffs," in the above numbered and styled

                                                     cause, complaining of Defendant, The Better Business Bureau of Metropolitan Houston, Inc., herein

                                                     referred to as "Houston BBB" or "Defendant," and in support thereof would respectfully show the

                                                     Court as follows:

                                                                                       I.      DISCOVERY LEVEL

                                                              Pursuant to Rule 190.4 of the Texas Rules of Civil Procedure, Plaintiffs request discovery

                                                     be conducted under Level 3.
CertifiedDocumentNumber:52536293-Page1of19




                                                                                              II.    PARTIES

                                                              1.     John Moore Services, Inc. is a for-profit corporation organized and existing under

                                                     the laws of the State of Texas, whose principal place of business is located in Harris County,

                                                     Texas.
                                                             2.     John Moore Renovation, LLC is a limited liability company organized and

                                                     existing under the laws of the State of Texas, whose principal place of business is located in

                                                     Harris County, Texas.

                                                             3.     The Better Business Bureau of Metropolitan Houston, Inc. is a nonprofit

                                                     corporation organized and existing under the laws of the State of Texas, whose principal place of

                                                     business is in Harris County, Texas.       Defendant Better Business Bureau of Metropolitan

                                                     Houston, Inc. may be served with citation and process by and through its Registered Agent,

                                                     William Parsons, at 1333 West Loop South, Suite 1200, Houston, Texas. Service is requested at

                                                     this time.

                                                                                 III.      JURISDICTION AND VENUE

                                                             4.     This Court has jurisdiction over the claims stated herein in that the amount

                                                     claimed by Plaintiffs exceeds the minimum jurisdictional limits of the Court.

                                                             5.     Venue of this cause of action is proper in Harris County, Texas since all or part of

                                                     the causes of action set forth herein arose in Harris County, Texas.

                                                                                     IV.     BACKGROUND FACTS

                                                             6.     To gain a commercial advantage for its members, Defendant has published false

                                                     statements on its website about Plaintiffs. Defendant is not a government agency or one working

                                                     for the good of consumers. Defendant is putatively run by a board (of its own members) but is
CertifiedDocumentNumber:52536293-Page2of19




                                                     really tightly controlled by its President, Dan Parsons ("Parsons"). The Defendant and Parsons

                                                     deem it appropriate to rate direct competitors (who are not members) without any quantifiable

                                                     standards or research. In this instance, Defendant has impugned the character and reputation of

                                                     John Moore's business in a number of ways including publishing on its website that, based on

                                                     Defendant's presumably "independent and unbiased" ratings, John Moore has "an F rating




                                                                                                      2
                                                     currently at the BBB Houston and South Texas." This statement is false and directly impugns

                                                     John Moore's credibility, skill, professionalism, character, and reputation. Plaintiffs requested

                                                     Defendant remove the rating (for reasons detailed below). In response, Defendant changed its

                                                     website to indicate that John Moore has "No Rating," yet it maintains the "F" rating in the notes

                                                     section of the webpage and adds additional comments that wrongfully disparage Plaintiffs.

                                                     Defendant asserts a misguided claim of free speech, but Defendant's actions are commercial

                                                     speech, intended to obtain an economic benefit, and are false.

                                                            7.      John Moore Services, Inc. ("John Moore") was formed in 1965 as a small

                                                     plumbing company. Today, it is one of Houston's largest family-owned and operated home

                                                     services company with over 500 employees, serving over a half million Texas homeowners. In

                                                     the past forty-seven (47) years, John Moore has grown from a modest Houston-based plumbing

                                                     company to a complete home services organization in the areas of Houston, Galveston, and

                                                     Bryan-College Station. John Moore specializes in air conditioning, heating, electrical, plumbing,

                                                     attic insulation, pest control, water damage restoration, custom windows and doors, home

                                                     security systems, lawn treatment systems and complete design/build services for home

                                                     remodeling.

                                                            8.      Through the use of extensive advertising, John Moore has become a household

                                                     name in Houston and the surrounding areas. Over the years, John Moore has spent millions of
CertifiedDocumentNumber:52536293-Page3of19




                                                     dollars on advertisements, including advertising on the Internet, its company website, company

                                                     vehicles, radio, television, and print ads. John Moore's slogan, which is included in almost all of

                                                     its mediums of advertisements is, "Call John and Get Moore"-a catchphrase that John Moore

                                                     has turned into a memorable jingle in its radio and television advertisements.




                                                                                                      3
                                                            9.     Because the household services market is so saturated and competitive in Houston

                                                     and the surrounding areas, John Moore has had to spend a great deal of money on research and

                                                     development ("R&D") to increase its market share and business. As a result of this R&D, John

                                                     Moore has not only invested millions in advertising but has also spent money to become a

                                                     member of the Better Business Bureau of Metropolitan Houston, the Better Business Bureau of

                                                     Bryan-College Station, and a member of the Better Business Bureau of Dallas.

                                                            10.    The Council of Better Business Bureaus ("CBBB") is the national organization

                                                     for Better Business Bureaus ("BBB") in the United States and Canada. The CBBB is a nonprofit

                                                     organization whose stated mission is to instill consumer confidence in businesses, to contribute

                                                     to a "trustworthy marketplace for all," and to develop and administer self-regulation programs in

                                                     advertisements for the business community.

                                                            11.     The CBBB supports 116 independent BBBs across the United States. According

                                                     to its advertising, these independent BBBs are supposed to serve their local communities by

                                                     rating businesses in their communities for the benefit of local consumers. These BBBs are run

                                                     by their dues-paying members. The Houston BBB has a board but the organization is controlled

                                                     and run with an iron fist by its long time President, Dan Parsons.       BBBs review/rate both

                                                     accredited and non-accredited businesses.      BBBs around the country have been accused,

                                                     including by the Connecticut Attorney General, of using the rating system for the benefit of
CertifiedDocumentNumber:52536293-Page4of19




                                                     companies who pay for membership. This is commonly known as "pay to play."

                                                            12.     Being an "accredited" business in a BBB is equivalent to saying that a business is

                                                     a "member" of that BBB.       Accredited simply means that a company applied to become a

                                                     member, paid their fee to join, and is now a "member" of a BBB. BBBs take it upon themselves

                                                     to rate members as well as nonmembers. This is the ultimate in "pay to play" since members




                                                                                                     4
                                                     rate nonmembers including those that are direct competitors under the theory that the BBB

                                                     knows best.

                                                             13.     The Better Business Bureau of Metropolitan Houston, Inc. ("Houston BBB") is

                                                     one of the 116 BBBs supported by the CBBB. The Houston BBB provides services for its

                                                     member businesses located in Houston and the surrounding areas.

                                                             14.     John Moore was a member in good standing of the Houston BBB for thirty-one

                                                     (31) years from 1971through2010. The CBBB implemented a new letter rating system in 2009.

                                                     John Moore was consistently rated an A+ Accredited Business and received the Better Business

                                                     Bureau Education Foundation's ("Education Foundation") Award for Excellence for eight (8)

                                                     consecutive years.

                                                             15.     John Moore was the recipient of the Award of Excellence from the years 2003-

                                                     2010. Throughout all of the years that John Moore won the Award for Excellence, there were

                                                     never any restrictions on advertising the award, including no restriction for the length of time a

                                                     business could advertise the receipt of an Award ofExcellence. 1

                                                             16.     In fact, during the years John Moore won the Award of Excellence, John Moore

                                                     was strongly encouraged by the Vice President of Marketing for the BBB and by the executive

                                                     director of the Education Foundation to prominently display the Award of Excellence name and

                                                     logo on all of John Moore's mediums of advertising. The Education Foundation encouraged
CertifiedDocumentNumber:52536293-Page5of19




                                                     award recipients to prominently advertise its name and logo in order to increase the interest of

                                                     local businesses and consumers in its awards competition. In fact, the Education Foundation

                                                     even provided the artwork needed for winners to advertise their success. Even after John Moore


                                                     1
                                                       In May of 2011, after John Moore had won its 2010 Award of Excellence, the Education Foundation began
                                                     imposing restrictions on the advertisement of the Award of Excellence. These restrictions were not in place at
                                                     anytime when John Moore won the award. In fact, discussions between the Education Foundation and the CBBB
                                                     concluded that the new restrictions could not be made retroactive.


                                                                                                           5
                                                     parted ways with the Houston BBB, the Vice President of Marketing for the BBB and the

                                                     Education Foundation encouraged John Moore to continue advertising its awards. As a result,

                                                     John Moore spent millions of dollars advertising with the Awards of Excellence.

                                                            17.    In its last three years as a member of the Houston BBB, John Moore was rated as

                                                     an A+ business, the highest rating possible, and in over thirty-one (31) years with the Houston

                                                     BBB, John Moore never had a single unresolved complaint.         Between 2006 and 2009, John

                                                     Moore grew at an annual rate of 35%. This significant increase in business led to a proportional

                                                     increase in consumer complaints, all of which were settled by John Moore. For reasons not

                                                     related to the CBBB nationally prescribed formula for rating businesses, the Houston BBB on

                                                     two different occasions arbitrarily changed the "A+" rating for John Moore to "Not Rated" and

                                                     then back to "A+," effectively punishing John Moore for matters unrelated to its treatment of

                                                     customers. Plaintiffs complained about the matter to Parsons. Parsons refused to address the

                                                     matter. This rating change was in direct violation of the mathematical formula established by the

                                                     CBBB for published ratings of businesses.

                                                            18.     After these arbitrary ratings were made, the Houston BBB Membership

                                                     Committee held a meeting to discuss the membership qualification of John Moore. 2            This

                                                     meeting included a discussion of the increase in the number of complaints filed against John

                                                     Moore-an increase in complaints that was proportional to John Moore's growth rate over the
CertifiedDocumentNumber:52536293-Page6of19




                                                     years, a factor the Houston BBB Membership Committee at the urging of Parsons did not take

                                                     into consideration, which was in violation of the rating scale established by the CBBB. The

                                                     Houston BBB Membership Committee meeting was conveniently led and steered by the owner

                                                     of a direct major competitor of John Moore. The Houston BBB Membership Committee decided


                                                     2
                                                       Defendant's webpage for John Moore admits that the Houston BBB was voting to revoke John Moore's
                                                     membership when John Moore resigned.


                                                                                                     6
                                                     to end John Moore's membership status with the Houston BBB, but before this ruling was

                                                     referred to the full Executive Committee of the BBB and then to the full Board of Directors for a

                                                     proper vote and before John Moore could appeal the biased decision under CBBB regulations,

                                                     the Chairman of the Board of the Houston BBB and Parsons threatened John Moore that if John

                                                     Moore tried to appeal this decision and did not quickly accept the vote, John Moore would pay a

                                                     heavy price.

                                                               19.     Rather than engage in a war with media darling Parsons, John Moore

                                                     involuntarily resigned from the Houston BBB on November 23, 2010. 3 John Moore then applied

                                                     for relocation of its headquarters for membership with the Bryan-College Station BBB. After

                                                     conferring with the Houston BBB, the Bryan-College Station BBB accepted and approved John

                                                     Moore's application to upgrade its regular membership to headquarter status. John Moore was a

                                                     member of the Bryan-College Station BBB with an A+ rating from November 2010 up until

                                                     April 20, 2012. At that time Houston BBB by and through Parsons interfered and John Moore's

                                                     Bryan-College Station headquarter status was revoked and sent back to the Houston BBB.

                                                     Throughout 2011, John Moore had an A+ rating with the Bryan-College Station BBB with no

                                                     complaints from the Houston BBB. John Moore was then accepted for membership April 10,

                                                     2012 to the Dallas BBB. John Moore's Dallas rating was an A+.

                                                               20.     A full year after John Moore's involuntary resignation from the Houston BBB,
CertifiedDocumentNumber:52536293-Page7of19




                                                     and after a full year of A+ ratings from the Bryan-College Station BBB, the Houston BBB and

                                                     the Education Foundation filed a lawsuit in federal court against John Moore for, among other

                                                     things, trademark infringement. The lawsuit complains of John Moore's advertisements, which

                                                     display the Awards of Excellence logo received by John Moore.



                                                     3   Defendant John Moore Renovation, LLC was removed by the Houston BBB sometime after November 23, 2010.


                                                                                                           7
                                                             21.     After the filing of its federal complaint and during the time John Moore had been

                                                     an accredited A+ member of the Bryan-College Station BBB, the Houston BBB has continued to

                                                     maintain a listing for John Moore on its website. Instead of placing the "usual neutral" statement

                                                     on the website that John Moore is a business who is affiliated with the Bryan-College Station

                                                     BBB, the Houston BBB has written extensive libelous, disparaging, and untruthful commentary

                                                     under its John Moore listing. In effect, the Houston BBB has started a smear campaign against

                                                     John Moore.

                                                             22.     First, the Houston BBB in bold and at the top of its John Moore listing page

                                                     states, "This Business is not BBB accredited," which is untrue, as John Moore is BBB accredited

                                                     with the Bryan-College Station BBB and the Dallas BBB. 4 John Moore went from being an

                                                     eight-time Awards of Excellence winner to no longer being an accredited business.                       The

                                                     statement that John Moore is not BBB accredited is inaccurate and misleading and has damaged

                                                     John Moore's reputation.

                                                             23.     Even more suspect is the fact that John Moore went from being rated as an "A+"

                                                     business to an "F" rated business overnight and now to a "No Rating" business. In fact, the

                                                     Houston BBB does not even hide the reasoning for this sudden decline.                    Boldly listed on

                                                     Defendant's webpage for John Moore as one of the factors for the sudden and abrupt lowered

                                                     rating is the direct reference to the trademark litigation filed by Defendant in federal court
CertifiedDocumentNumber:52536293-Page8of19




                                                     against Plaintiffs. Specifically, Defendant complains in bold on the John Moore webpage of

                                                     John Moore's "ongoing and fraudulent use of its Awards For Excellence, service marks."

                                                     Defendant continues by admitting that "John Moore Services DID in fact participate, enter and

                                                     win the local awards that they display. However, this use of the marks for those awards is

                                                     4
                                                       Defendant now admits, in the notes section of its John Moore webpage, that John Moore is accredited in the
                                                     Bryan-College Station BBB, despite listing at the top of its John Moore page that "[t]his business is not BBB
                                                     accredited."


                                                                                                           8
                                                     clearly laid out and may ONLY be used by CURRENT Accredited Businesses in the BBB

                                                     service area in which the awards were won. John Moore Services has continuously violated the

                                                     stated rules for this logo use." This issue of whether or not the rules for the advertisement of the

                                                     Awards of Excellence is "clearly laid out" and that the awards               may "only be used by

                                                     CURRENT Accredited Businesses in the BBB service area" is a disputed fact in the federal

                                                     litigation.    It is clear that the Defendant is using its website to slander and disparage John

                                                     Moore's business, by changing John Moore's "A+" rating to an "F" rating then to "No Rating,"

                                                     as a direct result of the Defendant's federal lawsuit filed against Plaintiffs.

                                                             24.      In April of 2012, Houston BBB continued its vendetta against Plaintiffs by

                                                     internally strong arming the Plaintiffs' headquarters away from Bryan-College Station BBB.

                                                     Houston BBB did this in contradiction with the CBBB national standards. Houston BBB now

                                                     maintains that it is the only BBB that can rate Plaintiffs, which means other BBBs are now

                                                     forced to adopt the Houston BBB rating for John Moore. In addition, the Houston BBB asserts

                                                     that it is the only BBB that is permitted to address Plaintiffs' consumer complaints.

                                                             25.       The Houston BBB took its vendetta against John Moore one step further by

                                                     making false and disparaging statements against John Moore through its consumer phone lines.

                                                     Now, when consumers call the Houston BBB phone lines inquiring about John Moore, they are

                                                     being told that John Moore is not an accredited business and in fact, would never be an
CertifiedDocumentNumber:52536293-Page9of19




                                                     accredited business, reflecting the "F" rating and "No Rating" of the business on the website.

                                                     These slanderous statements by Houston BBB employees have damaged the reputation of John

                                                     Moore and will continue to damage the business of John Moore until it is stopped.

                                                              26.      The Houston BBB is allegedly an independent rating agency whose mission is to

                                                     set standards for marketplace trust and to instill consumer confidence through its ratings.




                                                                                                        9
                                                      According to its website, the values of the BBB are to "[b]e honest and ethical in all of [their]

                                                      business activities;" "[t]reat everyone with integrity[,] . . . respect and dignity;" and

                                                      "communicate with honesty." The Houston BBB is not only in violation of state laws, but it is in

                                                      violation of its own mission statement and statement of values. The Houston BBB proudly

                                                       labels itself as the "guardian" of honesty and integrity in business practices while willfully

                                                       libeling and maligning John Moore who was an A+ rated business that has never had an

                                                       unresolved complaint with the Houston BBB.

                                                               27.     Plaintiffs requested that the Houston BBB remove Plaintiffs from its website.

                                                      · Houston BBB refused.

                                                               28.     Houston BBB's actions have caused and continue to cause irreparable damage to

                                                       the reputation of Plaintiffs.

                                                                                         V.      CAUSES OF ACTION

                                                       A.      TORTIOUS INTERFERENCE WITH EXISTING AND PROSPECTIVE BUSINESS RELATIONSHIPS

                                                               29.     Plaintiffs adopt by reference and incorporate herein all factual allegations above.

                                                               30.     Defendant has intentionally tortiously interfered with the existing and prospective

                                                       business of Plaintiffs. Defendant is attempting to apply retroactive restrictions on Awards of

                                                       Excellence won by John Moore in the years 2003-2010 in an effort to force John Moore to
CertifiedDocumentNumber:52536293-Page10of19




                                                       remove its advertisements which display that John Moore was the winner of the Awards of

                                                       Excellence for those years. The removal of the Awards of Excellence from John Moore's

                                                       company website, vehicles, television, radio, and print advertisements will cost John Moore

                                                       millions of dollars and will reflect poorly on its existing and prospective business relationships.

                                                               31.     Defendant has also intentionally tortiously interfered by attempting to force

                                                       Plaintiffs from advertising that they are BBB members, even though Plaintiffs are members of




                                                                                                        10
                                                      other cities' BBBs.       If Defendant is successful in forcing Plaintiffs to remove from their

                                                      company website, vehicles, television, radio, and print advertisements all references to Plaintiffs'

                                                      legitimate membership in the BBB, Plaintiffs will incur millions of dollars in expenses, and the

                                                      removal of the BBB name will reflect poorly on their existing and prospective business

                                                      relationships.

                                                             32.       Further, Defendant has intentionally tortiously interfered by failing to adhere to

                                                      the CBBB's mathematical formula for determining John Moore's rating, which would have

                                                      taken, in fact, into account John Moore's compound annual growth rate of 35% between 2006

                                                      and 2010. Defendant took no standards into account when it gave Plaintiff an "F" rating and

                                                      "No Rating." Defendant has refused to adjust its formula, which if adjusted would reflect a

                                                      proportional increase in consumer complaints with the growth of John Moore, because

                                                      Defendant does not want John Moore's ratings to be high. In fact, overnight, John Moore went

                                                      from being an "A+" rated business to an "F" rated business to a "No Rated" business, all in

                                                      furtherance of Defendant's intent to tortiously interfere with Plaintiffs' existing and prospective

                                                      business relationships.

                                                              33.      Similarly, Defendant has intentionally tortiously interfered by failing to adhere to

                                                      the CBBB's policy to exclude pricing complaints. Per the policies established by the CBBB, the
CertifiedDocumentNumber:52536293-Page11of19




                                                      Houston BBB is not supposed to include straight pricing complaints in a business' complaint

                                                      records, nor should it include pricing complaints in its overall rating of a business. However,

                                                      because of the Houston BBB' s desire to tortiously interfere with Plaintiffs' existing and

                                                      prospective business relationships, it has incorporated pricing complaints into its rating of John

                                                      Moore, thereby unfairly decreasing the rating of John Moore.




                                                                                                        11
                                                             34.     In that same regard, Defendant has intentionally tortiously interfered by

                                                      deceptively listing that there are 294 complaints against John Moore, implying 131 of those

                                                      complaints occurred in the last twelve months, when Defendant had previously indicated there

                                                      were only two (2) complaints against John Moore.         Further, these 294 complaints make up

                                                      pricing complaints and past complaints against John Moore, which have already been resolved.

                                                      The listing of 294 more complaints on Defendant's website was not done until after Defendant

                                                      filed a lawsuit against Plaintiffs in federal court. In John Moore's over thirty-one (31) years as a

                                                      member of the Houston BBB, it never had a single unresolved complaint.

                                                             35.     Defendant has intentionally tortiously interfered by enlisting a smear campaign

                                                      against Plaintiffs on the Houston BBB website by writing extensive libelous, disparaging, and

                                                      untruthful commentary under its John Moore listing.

                                                             36.     Defendant has intentionally tortiously interfered by untruthfully writing on the

                                                      Houston BBB website that Plaintiffs are not members of a BBB when in fact Plaintiffs are

                                                      members of other BBBs.

                                                             37.     Defendant has intentionally tortiously interfered by untruthfully telling consumers

                                                      who call the Houston BBB phone lines that Plaintiffs are not accredited businesses and that

                                                      Plaintiffs would never be accredited businesses with the BBB.
CertifiedDocumentNumber:52536293-Page12of19




                                                             38.     Further, Defendant has intentionally tortiously interfered by unjustifiably and

                                                      maliciously changing John Moore's rating on its website from "A+" to "F" then to "No Rating"

                                                      in furtherance of Defendant's intent to tortiously interfere with Plaintiffs' existing and

                                                      prospective business relationships. The downgrade of John Moore's rating was predetermined

                                                      based on Defendant's federal lawsuit.




                                                                                                       12
                                                             39.     Defendant's conduct and communications reflect that it will continue to tortiously

                                                      interfere with Plaintiffs' business if not enjoined from doing so by this Court.

                                                             40.     As a result of Defendant's tortious interference, Plaintiffs have already suffered

                                                      and will continue to suffer harm to their existing and prospective business relationships. If

                                                      Defendant's are not enjoined, Plaintiffs' harm will be irreparable both financially as well as to

                                                      their business reputations, including lost goodwill, lost revenues, and loss of value to Plaintiffs'

                                                      business in an amount which currently exceeds the minimal jurisdictional limits of this Court.

                                                             41.     In addition, because the tortious acts were committed intentionally, willfully and

                                                      maliciously, Defendant should be held liable for exemplary damages.

                                                      B.     FRAUD

                                                             42.     Plaintiffs adopt by reference and incorporate herein all factual allegations above.

                                                             43.     Defendant, among other things, falsely represented to (1) John Moore that it could

                                                      continue advertising its receipt of the Awards of Excellence, even after John Moore was no

                                                      longer a member of the Houston BBB, by not placing any restrictions on the awards when they

                                                      were given to John Moore from 2003 through 2010; (2) Plaintiffs that Plaintiffs cannot advertise

                                                      with the BBB trademark(s), registered to the Council of Better Business Bureaus, Inc., since they

                                                      are no longer members of the Houston BBB; (3) Plaintiffs that the Houston BBB would not
CertifiedDocumentNumber:52536293-Page13of19




                                                      count price complaints in a business' complaint record nor would the Houston BBB factor price

                                                      complaints into the overall rating of a business; (4) Plaintiffs that the Houston BBB is an

                                                      independent and unbiased rating agency; and (5) Plaintiffs that the Houston BBB follows its

                                                      mission statement and values statement that claims the Houston BBB's goal is to "[b]e honest

                                                      and ethical in all of its business activities;" "[t]reat everyone with integrity[,] ... respect and

                                                      dignity;" and "communicate with honesty."




                                                                                                       13
                                                             44.     Defendant made these false representations to Plaintiffs knowingly and with the

                                                      intent to deceive Plaintiffs. Plaintiffs reasonably and justifiably relied on the representations

                                                      made by the Defendant to their detriment. As a direct and proximate result of their reasonable

                                                      and justifiable reliance on the representations made by Defendant, Plaintiffs have suffered and

                                                      will continue to suffer damages in an amount to be determined at trial.

                                                      C.     BUSINESS DISPARAGEMENT

                                                             45.     Plaintiffs adopt by reference and incorporate herein all factual allegations above.

                                                             46.     Defendant published disparaging words about Plaintiffs' economic interests that

                                                      were false.   Specifically, Defendant published false statements on its website, including this

                                                      statement on John Moore's page:       "This Business is not BBB accredited[,]" impugning the

                                                      character and reputation of John Moore's business. Defendant has also published on its website

                                                      that based on Defendant's presumably "independent and unbiased" ratings, John Moore has "an

                                                      F rating currently at the BBB Houston and South Texas." This statement is false and directly

                                                      impugns John Moore's credibility, skill, professionalism, character, and reputation.

                                                             47.     Defendant maliciously published these statements and without privilege. These

                                                      false and malicious communications have played a substantial part in inducing existing and

                                                      prospective consumers from hiring Plaintiffs to perform their home services needs. The Better
CertifiedDocumentNumber:52536293-Page14of19




                                                      Business Bureau name is generally widely recognized and trusted. By falsely explaining on the

                                                      John Moore listing that John Moore is "F" rated, Defendant has effectively steered all consumers

                                                      away from hiring John Moore whose financial health depends on the services it provides to

                                                      consumers. Plaintiffs have been directly harmed and will continue to suffer damages in an

                                                      amount to be determined at trial.




                                                                                                      14
                                                      D.     DEFAMATION

                                                             1.     Libel

                                                             48.    Plaintiffs adopt by reference and incorporate herein all factual allegations above.

                                                             49.    Defendant published false and defamatory statements of fact about Plaintiffs on

                                                      its website. Specifically, Defendant published the following false fact on the John Moore link on

                                                      their website: "This Business is not BBB accredited."

                                                             50.     The statement is false because John Moore is a member ("accredited") in other

                                                      BBBs. John Moore may not be a member ("accredited") by the Houston BBB, but it is a

                                                      member ("accredited") by a BBB.

                                                             51.     This statement is defamatory as libel because it is a written statement that injures

                                                      the reputation of John Moore by falsely informing the public that John Moore is not BBB

                                                      accredited. This statement, at a minimum, is defamatory on its face.

                                                             52.     Defendant also published on its website that, based on Defendant's presumably

                                                      "independent and unbiased" ratings, John Moore has "an F rating currently at the BBB Houston

                                                      and South Texas."

                                                             53.     This statement is false because Defendant's rating of John Moore was not based

                                                      on an independent and unbiased rating scale.         In fact, Defendant directly disobeyed the

                                                      mathematical formula provided to it by the CBBB when rating John Moore with an "F" rating.
CertifiedDocumentNumber:52536293-Page15of19




                                                      The rating is supposed to be based on John Moore's services, not on Defendant's own vendetta

                                                      against Plaintiffs, which is evidenced by Defendant's federal complaint.

                                                             54.     This statement is defamatory as libel because it is a written statement that injures

                                                      the reputation of John Moore by falsely informing the public that based on an unbiased rating




                                                                                                      15
                                                      scale, John Moore went from being "A+" rated one day to "F" rated the next then to "No Rating"

                                                      the next. This statement, at a minimum, is defamatory on its face.

                                                             55.     Defendant acted with actual malice and, at a minimum, with negligence in writing

                                                      these false and defamatory statements.

                                                             56.     As a direct and proximate result of Defendant's words, Plaintiffs have been

                                                      injured, and their injuries will be irreparable both financially as well as to their business

                                                      reputations, including lost goodwill, lost revenues, and loss of value to Plaintiffs' businesses in

                                                      an amount which currently exceeds the minimal jurisdictional limits of this Court.

                                                             2.      Slander

                                                             57.     Plaintiffs re-allege and incorporate by reference all preceding paragraphs.

                                                             58.     Defendant published through oral communication slanderous statements to

                                                      consumers, including existing and prospective customers of Plaintiffs. Specifically, Defendant's

                                                      employees, who received their information from Defendant, made and continue to make false

                                                      and disparaging statements about Plaintiffs to consumers who call the Defendant's phone lines.

                                                      When consumers call the Houston BBB phone lines inquiring about Plaintiffs, they are being

                                                      told by Defendant's employees that Plaintiffs are not accredited businesses and in fact, would

                                                      never be accredited businesses.
CertifiedDocumentNumber:52536293-Page16of19




                                                             59.     These statements are false, as explained previously, because Plaintiffs are

                                                      members ("affiliates") of a BBB.

                                                             60.     These statements are defamatory as slander because they are spoken to third

                                                      parties and injure the reputation of Plaintiffs by falsely informing the public that Plaintiffs are

                                                      not BBB accredited. These statements, at a minimum, are defamatory on their face.




                                                                                                      16
                                                             61.     Defendant acted with actual malice and, at a mm1mum, with negligence m

                                                      speaking these false and defamatory statements.

                                                             62.     As a direct and proximate result of Defendant's words, Plaintiffs have been

                                                      injured, and their injuries will be irreparable both financially as well as to their business

                                                      reputations, including lost goodwill, lost revenues, and loss of value to Plaintiffs' businesses in

                                                      an amount which currently exceeds the minimal jurisdictional limits of this Court.

                                                      E.     EQUITABLE REMEDIES

                                                              63.    Plaintiffs re-allege and incorporate by reference all preceding paragraphs.

                                                              64.     The acts of Defendant are not merely unfair, but represent a deliberate, calculated

                                                      and malicious course of action to unlawfully harm the business and goodwill of Plaintiffs.

                                                      Additionally, Defendant benefitted from Plaintiffs' extensive advertisement of the Award of

                                                      Excellence and the BBB organization. In fact, the Education Foundation encouraged award

                                                      recipients to prominently advertise its name and logo in order to increase the interest of local

                                                      businesses and consumers in its awards competition. Even after John Moore parted ways with

                                                      the Houston BBB, the Education Foundation encouraged John Moore to continue advertising its

                                                      awards to promote interest in the awards. In fact, during all the years that John Moore used the

                                                      awards logo in its advertising, participation in the awards competition has grown significantly

                                                      and steadily. The BBB Education Foundation has benefitted from John Moore's advertising of
CertifiedDocumentNumber:52536293-Page17of19




                                                      the awards through the logo.

                                                              65.     On equitable grounds, Defendant should not be allowed to be unjustly enriched at

                                                      the expense of Plaintiffs. Plaintiffs are entitled to temporary and permanent relief, and to recover

                                                      their actual damages, including reasonable attorneys' fees, which are in excess of the minimum

                                                      jurisdictional limits of this Court.




                                                                                                        17
                                                                                            VI.     JURY DEMAND

                                                               66.     Plaintiffs demand a jury trial and tender the appropriate fee with this Petition.

                                                                                     VII.    CONDITIONS PRECEDENT

                                                               67.     All conditions precedent to Plaintiffs' claims for relief have been performed or

                                                      have occurred.

                                                                                   VIII. REQUEST FOR DISCLOSURES

                                                               Pursuant to Texas Rule of Civil Procedure 194, you are requested to disclose, within

                                                      thirty (30) days of the service of this request, the information or material described in Rule

                                                      194.2.

                                                                                                     PRAYER

                                                               WHEREFORE, PREMISES CONSIDERED, Plaintiffs, JOHN MOORE SERVICES,

                                                      INC. and JOHN MOORE RENOVATION, LLC, respectfully request that the Court issue

                                                      citation for the Defendant, THE BETTER BUSINESS BUREAU OF METROPOLITAN

                                                      HOUSTON, INC., and that, upon final trial, Plaintiffs, JOHN MOORE SERVICES, INC. and

                                                      JOHN MOORE RENOVATION, LLC, have judgment against Defendant, THE BETTER

                                                      BUSINESS BUREAU OF METROPOLITAN HOUSTON, INC., for damages in excess of the

                                                      minimum jurisdictional limits of this Court, including actual and punitive damages, pre and post

                                                      judgment interest thereon at the highest legal rate allowed, together with costs of Court,
CertifiedDocumentNumber:52536293-Page18of19




                                                      reasonable attorneys' fees and for such other and further relief, both general and specific, at law

                                                      and in equity, to which Plaintiffs may show themselves justly entitled.




                                                                                                         18
                                                           Respectfully submitted,

                                                           JOHNSON, TRENT, WEST & TAYLOR, LLP




                                                           By:   Lod. M I ¥f?C,
                                                                  Lori Hood I
                                                                  State Bar No. 09943430
                                                                  Brian P. Johnson
                                                                  Texas Bar No. 10685700
                                                                  919 Milam Street, Suite 1700
                                                                  Houston, Texas 77002
                                                                  (713) 222-2323
                                                                  (713) 222-2226 (facsimile)
                                                                  lhood@johnsontrent.com
                                                                  bjohnson@johnsontrent.com

                                                           Attorneys for Plaintiffs, John Moore
                                                           Services, Inc. and John Moore
                                                           Renovation, LLC
CertifiedDocumentNumber:52536293-Page19of19




                                                      19
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        52536293 Total Pages: 19




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
Exhibit B
                                                                                                                            Filed 13 October 04 A10:50
                                                                                                                            Chris Daniel - District Clerk
                                                                                                                            Harris County
                                                                                                                                                    ~F~
                                                                                                                            ED101 J017752205
                                                                                                                            By: Jerri Coble
                                                                                           NO. 2012-35162                                          LFILX
                                                    JOHN MOORE SERVICES, INC. and                   §              IN THE DISTRICT COURT OF
                                                    JOHN MOORE RENOVATION, LLC                      §
                                                                                                    §
                                                    v.                                              §
                                                                                                    §                 HARRIS COUNTY, TEXAS
                                                    THE BETTER BUSINESS BUREAU OF                   §
                                                    METROPOLITAN HOUSTON, INC., ET AL.              §
                                                                                                    §         269th JUDICIAL DISTRICT COURT


                                                                                               ORDER

                                                             On this day came on to be heard Plaintiffs' Motion for Continuance and to Extend the

                                                    Deadlines in the Docket Control Order.      After considering the motion and reviewing the

                                                    pleadings on file, the Court is of the opinion that the motion should be GRANTED. It is

                                                    therefore,

                                                             ORDERED, that this case be reset for trial on the two week trial docket beginning on




                                                                                                        JUDGE PRESIDING
CertifiedDocumentNumber:57785942-Page1of1




                                                    256783
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        57785942 Total Pages: 1




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
Exhibit C
                                                                                                                                      Filed 13 October 21 P5:58
                                                                                                                                      Chris Daniel - District Clerk
                                                                                                                                      Harris County
                                                                                                                                      ED101J017781339
                                                                                                                                      By: Jerri L. Coble



                                                                                      CAUSE NO. 2012-35162

                                                    JOHN MOORE SERVICES, INC. and                 §             IN THE DISTRICT COURT OF
                                                    JOHN MOORE RENOVATION, LLC                    §
                                                                                                  §
                                                    V.                                            §                 HARRIS COUNTY, TEXAS
                                                                                                  §
                                                    THE BETTER BUSINESS BUREAU OF                 §
                                                    METROPOLITAN HOUSTON, INC.                    §
                                                                                                  §       269TH JUDICIAL DISTRICT COURT

                                                                                      NOTICE OF HEARING

                                                            Please take notice that Defendant The Better Business Bureau of Metropolitan Houston,

                                                    Inc.’s Motion for Reconsideration and to Vacate Prior Rulings, Strike Plaintiffs’ Amended

                                                    Petition, and Quash Discovery has been set for oral hearing before the 269th Judicial District

                                                    Court, Harris County, Texas, on Friday, November 1, 2013, at 10:00 a.m.

                                                    Dated: October 21, 2013.

                                                                                                      Respectfully submitted,

                                                                                                      PORTER HEDGES LLP

                                                                                                            /s/ Jeffrey R. Elkin
                                                                                                      By: Jeffrey R. Elkin
                                                                                                          State Bar No. 06522180
                                                                                                          jelkin@porterhedges.com
                                                                                                          M. Harris Stamey
                                                                                                          State Bar No. 24060650
                                                                                                          hstamey@proterhedges.com
                                                                                                          Jonna N. Summers
                                                                                                          State Bar No. 24060649
                                                                                                          jsummers@porterhedges.com
                                                                                                          1000 Main Street, 36th Floor
CertifiedDocumentNumber:57898801-Page1of2




                                                                                                          Houston, Texas 77002
                                                                                                          (713) 226-6617 – Office
                                                                                                          (713) 226-6217 – Fax

                                                                                                      ATTORNEYS FOR DEFENDANT, THE BETTER
                                                                                                      BUSINESS BUREAU OF METROPOLITAN
                                                                                                      HOUSTON, INC.



                                                                                                  1
                                                    3486979v1
                                                                                  CERTIFICATE OF SERVICE

                                                           I certify that a true and correct copy of foregoing document has been served upon all
                                                    counsel of record on the 21st day of October 2013, as follows:

                                                    Lori Hood                                        ☐        By facsimile transmission
                                                    Tamara Madden                                    ☒        By electronic transmission
                                                    919 Milam Street, Suite 1700                     ☐        By deposit in the United States Mail
                                                    Houston, TX 77002
                                                                                                     ☒        By CMRRR
                                                    (713) 222-2323 (telephone)
                                                    (713) 222-2226 (facsimile)                       ☐        By hand-delivery
                                                    lhood@johnsontrent.com
                                                    tmadden@johnsontrent.com
                                                    Attorneys for Plaintiffs, John Moore
                                                    Services, Inc. and John Moore Renovation,
                                                    LLC


                                                                                                         /s/ Jeffrey R. Elkin
                                                                                                         Jeffrey R. Elkin
CertifiedDocumentNumber:57898801-Page2of2




                                                                                                 2
                                                    3486979v1
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        57898801 Total Pages: 2




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
Exhibit D
                                                                                        CAUSE NO. 2012-35162

                                                    JOHN MOORE SERVICES, INC. and                   §                 ~THE   DISTRICT COURT OF
                                                    JOHN MOORE RENOVATION, LLC
                                                                Plaintiffs,                     F 1hr!-'o!e1D
                                                    v.                                              tl1trlct Clerk      HARRIS COUNTY, TEXAS

                                                    THE BETTER BUSINESS BUREAU OF             Ol Z0 ~V           13
                                                    METROPOLITAN HOUSTON, INfiroe: _....:~k~~:=:-----
                                                                Defendant.            !:irris ooun·~~9if'H .JUQICIAL DISTRICT COURT
                                                                                          By             B~pmy


                                                     ORDER GRANTING DEFENDANT'S MOTION FOR RECONSIDERATION AND TO
                                                      VACATE PRIOR RULINGS, STRIKE PLAINTIFFS' AMENDED PETITION. AND
                                                                             QUASH DISCOVERY

                                                             Before the Court is Defendant The Better Business Bureau of Metropolitan Houston,

                                                    Inc.'s Motion for Reconsideration and to Vacate Prior Rulings, Strike Plaintiffs' Amended

                                                    Petition, and Quash Discovery ("the Motion"). Having considered the Motion, any response and

                                                    reply thereto, the pleadings, and the applicable law, the Court finds that the Motion should be,

                                                    and hereby is, GRANTED in its entirety. It is, therefore,

                                                             ORDERED'that Plaintiff's First Amended Original Petition is stricken in its entirety. It

                                                    is further,

                                                             ORDERED that the Order on Plaintiffs' Motion for Continuance and to Extend the

                                                    Deadlines in the Docket Control Order signed October 11, 2013, is hereby vacated. It is further,
CertifiedDocumentNumber:58115848-Page1of2




                                                             ORDERED that the Trial Preparation Order signed October 11, 2013, is hereby vacated.

                                                    It is further,

                                                             ORDERED that the Docket Control Order signed October 15, 2013, is hereby vacated. It

                                                    is further,

                                                             ORDERED that Defendant The Better Business Bureau of Metropolitan Houston, Inc. is

                                                    not required to respond or object to Plaintiffs' Second Request for Production to Defendant



                                                                                                    1
                                                    Better Business Bureau of Metropolitan Houston, Inc. until further order of this Court, if any. It

                                                    is further,

                                                              ORDERED that Plaintiffs' Notice of Intention to Take Deposition on Written Questions

                                                    of American Residential Services a/k/a ARS Rescue Rooter ("ARS") and subpoena duces tecum

                                                    is hereby quashed in its entirety and that Plaintiffs are required to immediate Iy notify ARS of

                                                    same.

                                                              SIGNED this   1!!.__ day of ~~, 2013.
                                                                                     -            ~
                                                                                                 JUDGE PRESIDING
CertifiedDocumentNumber:58115848-Page2of2




                                                                                                    2
                                                    3484638
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        58115848 Total Pages: 2




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
Exhibit E
                                                                                                                                                          4/11/2014 7:27:14 PM
                                                                                                                                     Chris Daniel - District Clerk Harris County
                                                                                                                                                          Envelope No. 978599
                                                                                                                                                            By: GAYLE FULLER



                                                                                          CAUSE NO. 2012-35162

                                                     JOHN MOORE SERVICES, INC. and                     §             IN THE DISTRICT COURT OF
                                                     JOHN MOORE RENOVATION, LLC                        §
                                                                 Plaintiffs,                           §
                                                     v.                                                §                 HARRIS COUNTY, TEXAS
                                                                                                       §
                                                     THE BETTER BUSINESS BUREAU OF                     §
                                                     METROPOLITAN HOUSTON, INC.                        §
                                                                 Defendant.                            §       269TH JUDICIAL DISTRICT COURT


                                                                   DEFENDANT THE BETTER BUSINESS BUREAU OF
                                                          METROPOLITAN HOUSTON, INC.'S MOTION FOR AWARD OF ATTORNEYS'
                                                                 FEES, COURT COSTS, EXPENSES, AND SANCTIONS AND
                                                                          FOR ENTRY OF FINAL JUDGMENT


                                                               Defendant The Better Business Bureau of Metropolitan Houston, Inc. ("Houston BBB")

                                                     files this Motion for Award of Attorneys' Fees, Court Costs, and Expenses, and Sanctions, and

                                                     for Entry of Final Judgment, and in support thereof would show the Court as follows:

                                                      I.        THE HOUSTON BBB IS ENTITLED TO RECOVER ITS FEES, COURT COSTS, EXPENSES,
                                                                               AND SANCTIONS UNDER CHAPTER 27.

                                                               Pursuant to Chapter 27 of the Texas Civil Practice and Remedies Code ("Chapter 27"),

                                                     the Houston BBB moves to recover its reasonable and necessary attorneys' fees, court costs, and

                                                     expenses incurred in defending this legal action brought by Plaintiffs John Moore Services, Inc.

                                                     and John Moore Renovation, LLC (collectively "John Moore"). The Houston BBB also seeks at
CertifiedDocumentNumber:60397672-Page1of11




                                                     least $50,000 in sanctions to deter John Moore from bringing similar actions in the future.

                                                               Section 27.009(a) of the statute provides that "[i]f the court orders dismissal of a legal

                                                     action under this chapter, the court shall award to the moving party:

                                                               (1)    court costs, reasonable attorney's fees, and other expenses incurred in
                                                                      defending against the legal action as justice and equity may require;




                                                                                                        1
                                                     3691198
                                                               (2)    sanctions against the party who brought the legal action as the court
                                                                      determines sufficient to deter the party who brought the legal action from
                                                                      bringing similar actions described in this chapter."

                                                     TEX. Crv. PRAC. & REM. CODE ANN.§ 27.009(a) (West 2014) (emphasis added).

                                                               On July 16, 2013, the First Court of Appeals held that the Houston BBB "satisfied its

                                                     burden under [Chapter 27] to show that John Moore's claims against it are based on, relate to, or

                                                     are in response to, the exercise of [its] free speech rights," and that John Moore "failed to sustain

                                                     its burden to show, by clear and specific evidence, a prima facie case for each essential element

                                                     of its claims .... " The Better Bus. Bureau of Metro. Houston, Inc. v. John Moore Servs., Inc., No.

                                                     01-12-00990-CV, 2013 WL 3716693, *12 (Tex. App.-Houston [1st Dist.] 2013, pet. denied).

                                                     It "remand[ed] the case to the trial court for further proceedings" under Section 27.009(a) of

                                                     Chapter 27. Id. 1 Upon remand, the trial court is to grant the "motion[] to dismiss and award [the

                                                     defendant] reasonable attorney's fees and court costs in accordance with section 27.009(a)."

                                                     Fitzmaurice v. Jones, 417 S.W.3d 627, 634 (Tex. App.-Houston [14th Dist.] 2013, no pet.).

                                                     A.        The Award of Fees, Costs, and Expenses to the Houston BBB is Mandatory,
                                                               Equitable, and Just.

                                                               It has been established that this legal action against the Houston BBB improper! y

                                                     interfered with the Houston BBB's exercise of its right to free speech, and that John Moore did

                                                     not have sufficient evidence to present even a prima facie case in support of its claims. John
CertifiedDocumentNumber:60397672-Page2of11




                                                     Moore Servs., Inc., 2013 WL 3716693 at *12. As a result, under Section 27.009(a), the award of

                                                     attorneys' fees, costs, and expenses to the Houston BBB is mandatory. TEX. Crv. PRAC. & REM.

                                                     CODE ANN. § 27.009(a); Sierra Club v. Andrews County, 418 S.W.3d 711, 720 (Tex. App.-El

                                                     Paso 2013, pet. filed) ("As the prevailing party, Sierra Club is entitled [under Chapter 27] to an


                                                          John Moore's petition for review to the Texas Supreme Court was denied on February 14, 2014, and mandate
                                                     issued from the First Court of Appeals on April 3, 2014. See Exhibit A, Mandate.



                                                                                                           2
                                                     3691198
                                                     award of reasonable attorney's fees and costs established by the evidence."); Alphonso v.

                                                     Deshotel, 417 S.W.3d 194, 200 (Tex. App.-El Paso 2013, no pet.) ("[Chapter 27] mandates the

                                                     award of attorney's fees and costs to a successful movant."); see also Bocquet v. Herring, 972

                                                     S.W.2d 19, 20--21 (Tex. 1998) ("Statutes providing that a party 'may recover,' 'shall be

                                                     awarded', or 'is entitled to' attorney fees are not discretionary."). 2

                                                               Moreover, during the course of this legal action, John Moore refused to take reasonable

                                                     steps to limit the litigation costs; e.g., John Moore refused to agree to stay discovery during the

                                                     pendency of the Houston BBB's interlocutory appeal, John Moore served extensive written

                                                     discovery on the Houston BBB including seventy-six (76) separate requests for documents which

                                                     required the Houston BBB to review and produce over 5,000 pages of documents, and John

                                                     Moore attempted to add causes of action and defendants to the lawsuit even after the First Court

                                                     of Appeals ruled in favor of the Houston BBB and a mandatory statutory stay of all proceedings

                                                     was in place. 3 Given that the Houston BBB prevailed in the face of John Moore's conduct, the

                                                     award of fees, costs, and expenses is equitable and just under the circumstances.

                                                     B.        The Attorneys' Fees, Court Costs, and Expenses Incurred by the Houston BBB are
                                                               Reasonable and Necessary.

                                                               The Houston BBB submits the affidavit of its attorney-in-charge, Jeffrey R. Elkin, along

                                                     with all of the invoices reflecting the legal work performed by Porter Hedges LLP ("Porter
CertifiedDocumentNumber:60397672-Page3of11




                                                     Hedges") on behalf of the Houston BBB in connection with this legal action as evidence of the



                                                     2
                                                          Citi1tg D.F. W. Christia1t Television, Inc. v. Thornton, 933 S.W.2d 488, 490 (Tex.1996) (applying TEX. C1v.
                                                     PRAC. & REM.CODE§ 38.001(8)); Arthur Anderse1t & Co. v. Perry Equip. Corp., 945 S.W.2d 812, 818 (Tex. 1997)
                                                     (discussing "reasonable and necessary attorneys' fees" under TEX. Bus. & COM. CODE§ 17.50(d)); Ragsdale v.
                                                     Progressive Voters League, 790 S.W.2d 77, 86 (Tex. App.-Dallas 1990), aff'd in part and rev'd in part Oil other
                                                     grounds, 801 S.W.2d 880 (Tex.1990) (applying former TEX. ELEC. CODE§ 251.008, recodified as§ 253.131).
                                                     3
                                                          Plaintiffs' First Amended Petition ("Amended Petition") was filed on September 27, 2013 (attached as Exhibit
                                                     B), two months after the July 16, 2013 decision by the First Court of Appeals (Ex. A, Mandate).



                                                                                                            3
                                                     3691198
                                                     reasonable and necessary attorneys' fees, court costs, and expenses incurred by the Houston

                                                     BBB. See Exhibit C, Affidavit of Jeffrey Elkin ("Elkin Aff."), with Invoices attached as Ex. 2.

                                                               Whether fees are reasonable and necessary is a question of fact. Bocquet, 972 S.W.2d at

                                                     20-21. The Texas Supreme Court has delineated the following factors courts must consider

                                                     when determining the reasonableness of a fee:

                                                               (a)    the time and labor required, the novelty and difficulty of the questions
                                                                      involved, and the skill required to perform the legal service properly;

                                                               (b)    the likelihood ... that the acceptance of the particular employment will
                                                                      preclude other employment by the lawyer;

                                                               (c)    the fee customarily charged in the locality for similar legal services;

                                                               (d)    the amount involved and the results obtained;

                                                               (e)    the time limitations imposed by the client or by the circumstances;

                                                               (f)    the nature and length of the professional relationship with the client;

                                                               (g)    the experience, reputation, and ability of the lawyer or lawyers
                                                                      performing the services; and

                                                               (h)    whether the fee is fixed or contingent on results obtained or uncertainty
                                                                      of collection before the legal services have been rendered.

                                                     Arthur Andersen & Co. v. Perry Equip. C01p., 945 S.W.2d 812, 818 (Tex. 1997) (citing TEX.

                                                     DISCIPLINARY R. OF PROF'L CONDUCT 1.04, reprinted in TEX. Gov'T CODE, tit. 2, subtit. G app.

                                                     (STATE BAR RULES art. X, § 9)). "A litigant need not present evidence on each of these factors.
CertifiedDocumentNumber:60397672-Page4of11




                                                     The trial court may also consider the entire record, the evidence presented on reasonableness, the

                                                     amount in controversy, the common knowledge of the participants as lawyers and judges, and the




                                                                                                         4
                                                     3691198
                                                     relative success of the parties." Weaver v. Jamar, 383 S.W.3d 805, 814 (Tex. App.-Houston

                                                     [14th Dist.] 2012, no pet.). 4

                                                               The reasonableness of a fee can be established as a matter of law where clear, direct, and

                                                     uncontroverted evidence is submitted and the opposing party fails to disprove the testimony

                                                     despite having had the opportunity to do so. Cleveland v. Taylor, 397 S.W.3d 683, 701 (Tex.

                                                     App.-Houston [1st Dist.] 2012, pet. denied). Since this action was filed on June 18, 2012, the

                                                     Houston BBB has incurred $390,858.35 in legal fees, $62.35 in court costs, and $6,237 .77 in

                                                     expenses defending against John Moore's claims. Ex. C, Elkin Aff. 1111 8, 11. The fees, costs,

                                                     and expenses are broken out on a monthly basis as follows:

                                                          Month/Year               Fees             Court Costs            Expenses            Monthly Totals
                                                            June 2012              $4,017.50                $0.00                $0.00                $4,017.50
                                                             July 2012            $11,224.50                $0.00              $132.01              $11,356.51
                                                           Au011st 2012           $37,314.50              $28.00               $155.80              $37,498.30
                                                         September 2012           $25,056.00                $0.00              $481.79              $25,537.79
                                                          October 2012             $7,017.00                $2.35               $40.80                $7,675.15
                                                         November 2012               $459.50                $0.00              $581.32                $1,040.82
                                                         December 2012             $4,109.00                $0.00               $70.64                $4,179.64
                                                            2012 Total            $89,198.00              $30.35             $1,462.36              $91,305.71
                                                          January 2013            $29,035.00                $0.00              $235.48              $29,270.48
                                                          February 2013           $62,205.25                $0.00              $827.01              $63,032.26
                                                           March2013              $22,745.50              $19.00               $443.60              $23,208.10
                                                            April 2013            $41,732.10                $0.00            $1,474.92              $43,207.02
                                                             May2013              $34,886.00              $13.00               $251.26              $35,150.26
                                                            June 2013              $5,751.50                $0.00               $55.22                $5,806.72
                                                             July 2013            $12,927.50                $0.00                $0.00               $12,927.50
CertifiedDocumentNumber:60397672-Page5of11




                                                           AuQUst 2013             $3,727.50                $0.00                $0.00                $3,727.50
                                                         September 2013            $4,177.50                $0.00                $0.00                $4,177.50
                                                          October 2013            $46,198.50                $0.00              $268.17               $46,466.67
                                                         November 2013             $5,837.50                $0.00              $125.76                $5,963.26
                                                         December 2013            $11,553.00                $0.00              $595.42               $12,148.42
                                                            2013 Total           $280,776.85               $32.00            $4,276.84             $285,085.69
                                                          January 2014            $13,348.50                $0.00              $498.57              $13,847.07
                                                     4
                                                         Citing Acad. Co1p. v. Interior Buildout & Turnkey Constr., Inc., 21 S.W.3d 732, 742 (Tex. App.-Houston
                                                     [14th Dist.] 2000, no pet.); Rapid Settlements, Ltd. v. Settlement Funding, LLC, 358 S.W.3d 777, 786 (Tex. App.-
                                                     Houston [14th Dist.] 2012, no pet.).



                                                                                                            5
                                                     3691198
                                                            Month/Year             Fees          Court Costs           Exnenses         Monthlv Totals
                                                           February 2014             $821.50            $0.00                $0.00              $821.50
                                                            March 2014             $6,713.50            $0.00                $0.00             $6,713.50

                                                       GRAND TOTAL              $390,858.35               $62.35           $6,237.77          $397' 773.47

                                                     Id.     A detailed description of the professional services performed by Porter Hedges for the

                                                     Houston BBB on a day-to-day basis in defending against Plaintiffs' legal action is contained in

                                                     the monthly invoices attached to Mr. Elkin's affidavit. Id.    at~   9, Ex. 2.

                                                               In addition to the foregoing fees and expenses, the Houston BBB expects to incur at least

                                                     $30,000 in legal fees after March 31, 2014 in connection with (i) finalizing this motion; (ii)

                                                     reviewing and responding to any response filed by Plaintiffs; and (iii) preparing for and attending

                                                     a hearing on the motion, if required. Id. at   ~   12. In the event of an appeal of the fee award, the

                                                     Houston BBB seeks $50,000 for fees, costs, and expenses to defend the award in the court of

                                                     appeals, and an additional $50,000 if a petition for review is filed in the Texas Supreme Court.

                                                     Id.

                                                               As explained in Mr. Elkin's affidavit, based on the knowledge and professional

                                                     experience he has gained as a commercial trial attorney practicing in Harris County, Texas for

                                                     the past 26 years, the circumstances of the case including the novelty and complexity of the

                                                     Chapter 27 motion practice, and the Arthur Andersen factors, the fees, expenses, and costs
CertifiedDocumentNumber:60397672-Page6of11




                                                     incurred by the Houston BBB in defending against John Moore's legal action are reasonable and

                                                     were necessary. Id.    at~~   13-31. It is also Mr. Elkin's professional opinion that the estimated

                                                     additional fees to be incurred in connection with this motion, any associated hearing, and an

                                                     appeal, if any, are reasonable based on the course and conduct of the litigation thus far and

                                                     should likewise be awarded by the Court in accordance with section 27.009(a). Id.         at~~   13-31.




                                                                                                          6
                                                     3691198
                                                     Because John Moore will be unable to offer any material evidence to the contrary, the Houston

                                                     BBB's fees, costs, and expenses should be awarded in full.

                                                     C.        The Court Should Impose at least $50,000 in Sanctions Against John Moore to
                                                               Deter It From Bringing Similar Actions.

                                                               In addition to attorneys' fees, "Section 27.009(a)(2) provides that if the court orders

                                                     dismissal, it 'shall award to the moving party ... sanctions against the party who brought the legal

                                                     action as the court determines sufficient to deter the party ... from bringing similar actions."'

                                                     Kinney v. ECG Attorney Search, Inc., 03-12-00579-CV, 2013 WL 4516106, *1 (Tex. App.-

                                                     Austin Aug. 21, 2013, no pet.) (mem. op.) (citing TEX. Crv. PRAC. & REM. CODE ANN. §

                                                     27.009(a)(2)).

                                                               An award of sanctions against John Moore is appropriate here because John Moore has

                                                     already demonstrated its continued willingness to try to improperly limit the Houston BBB's

                                                     legitimate exercise of its right of free speech. First, John Moore filed - more than two months

                                                     after the First Court of Appeals held that the Houston BBB's Motion to Dismiss should be

                                                     granted and that this legal action should, therefore, be dismissed - the Amended Petition which

                                                     improperly sought to join nine (9) new defendants and add thirteen (13) causes of action.

                                                     Compare Ex. A, Mandate to Ex. B, Amended Petition. The Amended Petition was based upon

                                                     the same set of facts alleged in its Original Petition, including the Houston BBB's business
CertifiedDocumentNumber:60397672-Page7of11




                                                     review and rating of John Moore. Ex. B. Amended Petition~~ 15-41.

                                                               Second, after the Court struck the Amended Petition due to John Moore's violation of the

                                                     statutory stay of all trial court proceedings (see TEX. Clv. PRAC. & REM. CODE ANN. §

                                                     51.014(b)), John Moore continued its attack on the Houston BBB's exercise of its right of free

                                                     speech by filing a new legal action (the "Second Legal Action") against the Houston BBB and its

                                                     officers and volunteer directors that is practically identical to the Amended Petition, arises out of


                                                                                                       7
                                                     3691198
                                                     the same set of core facts as John Moore's Original Petition here, and, importantly, centers

                                                     around the Houston BBB's exercise of its right of free speech through its business reviews and

                                                     ratings. See John Moore's First Amended Original Petition in Cause No. 2013-76215 ("New

                                                     Petition"), attached hereto as Exhibit D. 5 John Moore's filing of the Second Legal Action

                                                     demonstrates that sanctions need to be imposed to deter John Moore from continuing to interfere

                                                     with the Houston BBB's exercise of its right to free speech through publishing its business

                                                     reviews and ratings.

                                                               An award of $75,000 in sanctions pursuant to Chapter 27 was recently upheld by the

                                                     Austin Court of Appeals in a similar action where the plaintiff had filed a second lawsuit in

                                                     Texas after its claims were dismissed in California under California's version of the Anti-SLAPP

                                                     statute. Kinney, 2013 WL 4516106, *9-10, a copy of which is attached as Exhibit E. The

                                                     plaintiff in Kinney, like John Moore, had filed multiple actions against the defendant for the

                                                     same harm asserted under various legal theories, and in one of those actions a court had awarded

                                                     the defendant $45,000 in attorneys' fees. Id. at *10. Acknowledging that Section 27.009(a)(2)

                                                     "gives the trial court broad discretion to determine what amount is sufficient to deter the party

                                                     from bringing similar actions in the future[,]" the Austin Court of Appeals concluded that the

                                                     sanction of $75,000 had a direct relationship to the plaintiff's conduct and that the trial court did

                                                     not abuse its discretion in determining that a lesser sanction would have been insufficient to deter
CertifiedDocumentNumber:60397672-Page8of11




                                                     further actions by the defendant. Id.

                                                               Given that John Moore has demonstrated its intent to continue to file and prosecute

                                                     meritless lawsuits against the Houston BBB that improperly seek to restrict the Houston BBB's

                                                     5
                                                          Although Plaintiffs' Original Petition in Cause No. 2013-76215 was initially filed in the 129th Judicial District
                                                     Court of Harris County, Texas, the lawsuit was transferred upon the granting of an agreed motion by the parties to
                                                     this Court. As of the filing of this Motion, the Houston BBB 's Chapter 27 Motion to Dismiss in Cause No. 2013-
                                                     76215 is pending and set to be heard on May 23, 2014.



                                                                                                               8
                                                     3691198
                                                     exercise of its right of free speech (see Ex. A, Mandate; Ex. D, New Petition), and the fact that

                                                     the Houston BBB has already incurred over $90,000 in attorneys' fees in defending against the

                                                     Second Legal Action (Ex. C, Elkin Aff.    at~   31), an award of at least $50,000 in sanctions against

                                                     John Moore is necessary and appropriate under section 27.009(a)(2) to deter John Moore from

                                                     bringing any subsequent legal actions prohibited by Chapter 27.

                                                                                   II.    CONCLUSION AND PRAYER

                                                               Plaintiffs' lawsuits against the Houston BBB are precisely the type of legal actions that

                                                     Chapter 27 is designed to discourage. The First Court of Appeals ruled that the Houston BBB's

                                                     motion to dismiss should be granted and that the case be remanded back to this Court for further

                                                     proceedings under Section 27.009(a), which mandates the award of attorney's fees, court costs,

                                                     expenses, and sanctions in favor of the Houston BBB. Therefore, the Houston BBB prays for the

                                                     following:

                                                               1.     The admission into evidence of the Affidavit of Jeffrey R. Elkin and the exhibits
                                                                      attached thereto;

                                                               2.     The denial of any objections to the Affidavit of Jeffrey R. Elkin and/or the
                                                                      exhibits attached thereto by John Moore;

                                                               3.     An award of $390,858.35 in attorneys' fees, $62.35 in court costs, and $6,237.77
                                                                      in expenses, to be paid by John Moore to the Houston BBB within 90 days of the
                                                                      date final judgment is entered;

                                                               4.     An award of an additional $30,000 for anticipated legal fees, court costs, and
CertifiedDocumentNumber:60397672-Page9of11




                                                                      expenses associated with this Motion, any hearing hereon, and the entry of final
                                                                      judgment;

                                                               5.     An award of $50,000 for attorneys' fees and costs in the event an unsuccessful
                                                                      appeal is filed, and an award of $50,000 for attorneys' fees and costs if a petition
                                                                      for review is sought in the Texas Supreme Court;

                                                               6.     That sanctions be imposed against John Moore and awarded to the Houston BBB
                                                                      of not less than $50,000 to discourage John Moore from filing of any similar
                                                                      actions against the Houston BBB in the future;



                                                                                                         9
                                                     3691198
                                                                7.   Entry of final judgment that Plaintiffs take nothing by their claims and causes of
                                                                     action against the Houston BBB; and

                                                                8.   For such other and further relief to which it may be entitled.

                                                      Dated: April 11, 2014.



                                                                                            Respectfully submitted,

                                                                                                    PORTER HEDGES LLP

                                                                                                    By:             /s/J effrey R. Elkin
                                                                                                            Jeffrey R. Elkin, SBN 06522180
                                                                                                            M. Harris Stamey, SBN 24060650
                                                                                                            1000 Main Street, 36th Floor
                                                                                                            Houston, Texas 77002-6336
                                                                                                            Telephone: (713) 226-6617
                                                                                                            Telecopier: (713) 226-6217
                                                                                                            jelkin@porterhedges.com
                                                                                                            mstamey@porterhedges.com

                                                                                                    ATTORNEYS FOR DEFENDANT,
                                                                                                    THE BETTER BUSINESS BUREAU OF
                                                                                                    METROPOLITAN HOUSTON, INC.
CertifiedDocumentNumber:60397672-Page10of11




                                                                                                       10
                                                      3691198
                                                                                     CERTIFICATE OF SERVICE

                                                             I certify that a true and correct copy of foregoing document has been served upon all
                                                      counsel of record on the 11th day of April, 2014, as follows:

                                                      Lori Hood                                      D         By facsimile transmission
                                                      Tamara Madden                                  IZI       By electronic transmission
                                                      Brian P. Johnson                               D         By deposit in the United States Mail
                                                      919 Milam Street, Suite 1700
                                                                                                     D         ByCMRRR
                                                      Houston, TX 77002
                                                      (713) 222-2323 (telephone)
                                                                                                     D         By hand-delivery
                                                      (713) 222-2226 (facsimile)
                                                      lhood@johnsontrent.com
                                                      tmadden@johnsontrent.com
                                                      bjohnson@johnsontrent.com

                                                      ATTORNEY FOR PLAINTIFFS, JOHN
                                                      MOORE SERVICES, INC. AND JOHN
                                                      MOORE RENOVATION, LLC



                                                                                                           Isl Jeffrey R. Elkin
                                                                                                           Jeffrey R. Elkin
CertifiedDocumentNumber:60397672-Page11of11




                                                                                                   11
                                                      3691198
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        60397672 Total Pages: 11




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
Exhibit F
                                                                                                5/27/2014 2:42:57 PM
                                                                           Chris Daniel - District Clerk Harris County
                                                                                               Envelope No. 1367403
                                                                                              By: PAM ROBICHEAUX


                                       NO. 2012-35162

JOHN MOORE SERVICES, INC. and                    §             IN THE DISTRICT COURT OF
JOHN MOORE RENOVATION, LLC                       §
                                                 §
v.                                               §                HARRIS COUNTY, TEXAS
                                                 §
THE BETTER BUSINESS BUREAU OF                    §
METROPOLITAN HOUSTON, INC.                       §        269th JUDICIAL DISTRICT COURT



                    SECOND AMENDED NOTICE OF ORAL HEARING


       Plaintiffs, John Moore Services, Inc. and John Moore Renovation, LLC, hereby file this,

their Second Amended Notice of Oral Hearing on Defendant, the Better Business Bureau of

Metropolitan Houston, Inc.’s Motion for Award of Attorneys’ Fees, Court Costs, Expenses, and

Sanctions and For Entry of Final Judgment. The oral hearing, originally set for Friday, May 30,

2014 at 3:00 p.m., was moved to June 27, 2014 at 3:00 p.m. and then moved by the Court to June

6, 2014; however, due to scheduling conflicts, the hearing will go forward on June 27, 2014, at

3:00 p.m.

                                           Respectfully submitted,

                                           JOHNSON, TRENT, WEST & TAYLOR, LLP

                                           By: /s/ Lori Hood
                                               Lori Hood
                                               Texas Bar No. 09943430
                                               Tamara Madden
                                               Texas Bar No. 00783720
                                               919 Milam Street, Suite 1700
                                               Houston, Texas 77002
                                               (713) 222-2323
                                               (713) 222-2226 (facsimile)
                                               lhood@johnsontrent.com
                                               tmadden@johnsontrent.com
                                           ATTORNEYS FOR PLAINTIFFS
                                CERTIFICATE OF SERVICE

       I hereby certify that a true and correct copy of the foregoing instrument has been served
upon all counsel of record pursuant to Rule 21 and Rule 21(a) of the TEXAS RULES OF CIVIL
PROCEDURE on this 2ih day of May, 2014.

        Jeffrey R. Elkin                                            Via E-Service and Facsimile
        M. Harris Stamey
        Porter Hedges, LLP
        1000 Main Street, 36th Floor
        Houston, Texas 77002
        jelkin@porterhedges.com
        mstamey@porterhedges.com




                                                   Isl Lori Hood
                                                   LORI HOOD




313986.1-04162014




                                               2
05 1 27 1 2014 15:03 FAX       7132222228
                                                               JOHNSON & TRENT. LLP
                                                                                                                                    !41001
                                                       *********************
                                                       *** TX REPORT ***
                                                       *********************

                           TRANSMISSION OK

                          TX/RX NO                               0755
                          RECIPIENT ADDRESS                      227*7132288217
                          DESTINATION ID
                          ST. TIME                               05/27 15: 02
                          TIME USE                               01 '03
                          PAGES SENT                                  3
                          RESULT                                 OK




                                 ~·JohnsonTrent
                                                    919 Milam, Suite 1700
                                                     Houston, TX 77001

                                                  (713) 222-1323 Telephone
                                                  (713) 222-2226 Facsimile


                                                  FACSIMILE Th.ANSMITTAL

    Number of Pages (including cover):                     3                                            Date: May 27, 2014


                         Recipient                                        FaxNwnber                  Tekph)ne Number
                     Jeffrey R. Elkin                                 (713) 226.6217                   (713) 226-6617

    From: Lori Hood                                                                           Telephone: (713) 860-0547

                                                            MESSAGE:


      Re:     Cause No. 2012-35162; John Moore Services, Inc., et al v. The Bettel' Business Bureau
              of Metropolitan Houston, Inc.; 269th Judicial District Court of Harris County, Texas

      PLEASE SEE ATTACHED. THANK YOU.



      CQnfidentlality Notice: The documents accompanying this facsimile transmission contain confidential infonnation
      which is legally privileged and intended only for the use of the recipient named below. We request immediate
      notification by telephone of misrouted facsimile trmsrnissions so that we can arrange for return of those documents
      to us. If you receive this facsimile in error, you are hereby notified that any disclosure, i.::opying, distribution or the
      taking ofany action in reliance on the contents of this faxed infonnation is strictly prohibited.



                                       Any Difficulties, Please Call 713.222.2323
                           4J'; Johns         919 Milam, Suite 1700
                                                                     nTrent
                                               Houston, TX 77002

                                            (713) 222-2323 Telephone
                                            (713) 222-2226 Facsimile


                                            FACSIMILE TRANSMITIAL


Number of Pages (including cover):                   3                                          Date: May 27, 2014


                    Recipient                                  Fax Number                    T e1eph one 1'.T
                                                                                                         i
                                                                                                             •• __ ,
                                                                                                              ________



               Jeffrey R. Elkin                              (713) 226-6217                     (713) 226-6617

From: Lori Hood                                                                        Telephone: (713) 860-0547


                                                     MESSAGE:


 Re:     Cause No. 2012-35162; John Moore Services, Inc., et al v. The Better Business Bureau
         of Metropolitan Houston, Inc.; 269th Judicial District Court of Harris County, Texas

 PLEASE SEE ATTACHED. THANK YOU.



 Confidentiality Notice: The documents accompanying this facsimile transmission contain confidential information
 which is legally privileged and intended only for the use of the recipient named below. We request inunediate
 notification by telephone of misrouted facsimile transmissions so that we can arrange for return of those documents
 to us. If you receive this facsimile in error, you are hereby notified that any disclosure, copying, distribution or the
 taking of any action in reliance on the contents of this faxed information is strictly prohibited.



                                 Any Difficulties, Please Call 713.222.2323


Charge: Client No.: -~3=2=3_ _ _ __
        Matter No.: -~O~O~O~O~l_ _ __
5/27/2014                                                                      EnlA'llope Details


  P1int this page


  Case # 201235162
   Case Information
   Location                                        Harris County - 269th Civil District Court
   Date Filed                                      05/27/2014 02:42:57 PM
   Case Number                                     201235162
   Case Description
   Assigned to Judge
   Attorney                                        Lori Hood
   Finn Name                                       Johnson Trent West & Taylor LLP
   Filed By                                        Alexandria Chaffin
   Filer Type                                      Attorney
   Fees
   Convenience Fee                                 $0.06
   Total Court Case Fees                           $0.00
   Total Court Filing Fees                         $0.00
   Total Court Service Fees                        $2.00
   Total Filing & Service Fees                     $0.00
   Total Service Tax Fees                          $0.00
   Total Provider Service Fees                     $0.00
   Total Provider Tax Fees                         $0.00
   Grand Total                                     $2.06
   Payment
   Account Name                                    Johnson Trent EFile
   Transaction Amount                              $2.06
   Transaction Response
   Transaction ID                                  2268941
   Order#                                          001367403-0

   No Fee Documents Not Answers
   Filing Type                                     EFileAndServe
   Filing Code                                     No Fee Documents Not Answers
   Filing Description                              Second Amended Notice of Hearing
   Reference Number                                323.1
   Comments
   Status                                          Submitting

https://efile.txcourts.gov/EnlA'llopeDetails.aspX?enl.€1opeguid=a5d1e842-82dd-4820-8c20-e6fb71c524a5   1/2
5/27/2014                                                                        En.elope Details

   Fees
   Court Fee                                        $0.00
   Service Fee                                      $0.00
   Documents
   Lead Document                                    2nd Amended Notice ofHearing.pdf                                           [Original]



   eService Details
   N ame/Ernail                                Firm                         Service Type                  Status   Served   Date!fime Opened
   M. Harris Stamey         Porter Hedges,
                                                                            EServe                        Not Sent No       Not Opened
   hstamey@porterhedges.com LLP
   Jeffrey R Elkin                             Porter Hedges
                                                                            EServe                        Not Sent No       Not Opened
   jelkin@porterhedges.com                     LLP
   Jeffrey Elkins
                                                                            EServe                        Not Sent No       Not Opened
   jelkin@porterhedges.com
                             Johnson, Trent,
   Tamara M. Madden          W     &T                                                                                       Not Opened
                               est       1
                                      ayor,                                 EServe                        Not Sent No
   trnadden@JohnsonTrent.com L.L.P.

   Lori Hood
                                                                            EServe                        Not Sent No       Not Opened
   fuood@johnsontrent.com
   M. Harris Stamey
                                                                            EServe                        Not Sent No       Not Opened
   mstamey@porterhedges.com




https://efi le.txcourts .g ov/EnwlopeDetai ls.aspX?enwlopeg ui d=a5d1 e842-82dd-4820-8c20-e6fb71 c524a5                                        212
Exhibit G
JUN-04-2014 16:15                         From:7132281331         Porter Hedges LLP



                                                            NO. 2012..JS 162

   JOHN MOORE SERVICES, INC. et al.,

                                          Plainliffe,

   vs.                                                                                          HARRIS COllNTY, TEXAS

   THE BETIER BUSINESS BUR.EA{) OF
   METROPOLITAN HOUSTON, ThTC.,

                                          Defendant.                                            269'1'.H JUDICIAL DISTRICT

                                                        ORDER SEIIING HEARING
               The Cr.mrt held a telephone conference this afternoon to resolve the scheduling diffiM"ences that the

   Parties have confronted over when to hear Defendant's Motion for Award of Attorneys• Fees, Court Costs,

   Expenses, and Sanotions and for Entry of Final. Judament. Lead counsel agreed that all sides are a"V"ailable to

   attend a bearing at 9:00 a.m. on Thursday~ June 19. 2014.
               Therefore. the Court ORDERS that it will hold a hearing on Defendant's Motioril for Awar\'.l of

    Attorneys• Fees, Court Costs, Expenses, and Sanctions and for Entry of Final Judgment on I!!grsday, Jane 19.

    2014 at 2:,00 a.m.
                The Court ORDERS that this hearing ma.y not be reset e4(ccpt by Court order.

                TI1ci   Court funher ORDERS Plalntftf to serve and file any response to Defendant~s motion. by Thursday,

    June 12, 2014.

                The Court further ORDERS that each Party serve a tiopy of this Order irnn1edlately on all other Parties

    by facsimile and either certified mail, renun-rcceipt requested or hand·deHvery. The Court further ORDERS

    eaoh Party to file a. Certificate of Service with the Court describing the m.a.n.nt.\r in which the Party sel"\led the
    Order.

                SIGNED at Ho\IS!on, Tex.. this 4" day of J1U1e, ~)                         "'



                                                                     HOJlj)anHfude
                                                                                         ~
                                                                     .Judge. 2691" Judicial Djstrict Court

    RECOllC&R'& PillilMORAHi::iiir.i
    I m~ IMtrum•ni is of poor q.111lity
          :)1 lnl: lime of lma11iflll
Exhibit H
                                                                                                                                                                 6/13/2014 9:10:56 AM
                                                                                                                                            Chris Daniel - District Clerk Harris County
                                                                                                                                                                Envelope No. 1530705
                                                                                                                                                               By: PAM ROBICHEAUX


                                                                                                 NO. 2012-35162

                                                  JOHN MOORE SERVICES, INC. and                            §                  IN THE DISTRICT COURT OF
                                                  JOHN MOORE RENOVATION, LLC                               §
                                                                                                           §
                                                  v.                                                       §
                                                                                                           §                      HARRIS COUNTY, TEXAS
                                                  THE BETTER BUSINESS BUREAU OF                            §
                                                  METROPOLITAN HOUSTON, INC.                               §            269th JUDICIAL DISTRICT COURT



                                                      PLAINTIFFS’ RESPONSE AND OBJECTION TO DEFENDANT’S MOTION FOR AWARD
                                                        OF ATTORNEYS’ FEES, COURT COSTS, EXPENSES, AND SANCTIONS AND FOR
                                                                          ENTRY OF FINAL JUDGMENT AND
                                                               PLAINTIFFS’ MOTIONS TO CONSOLIDATE AND TO COMPEL


                                                          Plaintiffs, John Moore Services, Inc. and John Moore Renovation, LLC, (“John Moore”

                                                  or “Moore”) hereby file this their Response and Objection to Defendant, The Better Business

                                                  Bureau of Metropolitan Houston, Inc.’s (“Houston BBB” or “BBB”) Motion for Award of

                                                  Attorneys’ Fees, Court Costs, Expenses, and Sanctions and for Entry of Final Judgment

                                                  (“Motion”) and, in support thereof, state as follows.

                                                                                    SUMMARY OF THE ARGUMENT

                                                          The Houston BBB, by and through its counsel Porter Hedges, LLC, ("Porter Hedges"),

                                                  seeks an award of $390,858.35 in fees, $6,237.77 in expenses, $62.35 in court costs, and $50,000

                                                  in sanctions. There are two considerations to an award of attorneys’ fees under Chapter 27: (1)
Certified Document umber: 61188586 Page 1 of 21




                                                  whether they are reasonable and necessary and (2) whether they are equitable and just.1 The first

                                                  consideration is a question for the factfinder, which in this case is a jury. The second is a

                                                  question for the judge sitting in equity.



                                                  1
                                                          While section 27.009 says “reasonable attorney’s fees,” necessity is inseparable under Texas jurisprudence
                                                  from reasonableness. See infra, at p.6. In other words, unnecessary fees would be unreasonable. Therefore, this
                                                  motion includes the concept of necessity when discussing the fact issues that must be decided.
                                                             The primary issue before the trier of fact will be whether the amount sought by Porter

                                                  Hedges in its Motion is reasonable and necessary. TEX. CIV. PRAC. & REM. CODE § 27.009(a).

                                                  As the Houston BBB seeks nearly $400,000.00 in fees and expenses, close examination and

                                                  careful consideration of its Motion and evidence is indeed warranted. It is against this backdrop

                                                  that the trier of fact is asked to review the fees and expenses at issue. Even if the Houston BBB

                                                  has presented some evidence that the fees are reasonable and necessary, it has not presented

                                                  conclusive evidence. Therefore, a fact finding will be required, and John Moore has requested a

                                                  jury and paid the jury fee in this case.

                                                             The primary issue before the judge will be whether the amount sought by Porter Hedges

                                                  is just and equitable and whether John Moore must bear sanctions. TEX. CIV. PRAC. & REM.

                                                  CODE § 27.009(a), (b). Because the Houston BBB has not achieved a dismissal of all claims that

                                                  John Moore has brought, it is not at all clear that it would be just or equitable to award attorneys’

                                                  fees or sanctions based on the Houston BBB’s partial victory. Furthermore, the Houston BBB’s

                                                  own arguments emphasize the uncertainty that the parties confronted with this newly enacted

                                                  statute.     There was a great amount of uncertainty in 2012 whether Chapter 27 should be

                                                  interpreted to apply to the claims made in this lawsuit, or what standard of proof John Moore

                                                  would be required to establish to survive a motion to dismiss. Under these circumstances, it is

                                                  neither equitable nor just to award almost half a million dollars in fees and sanctions against John
Certified Document umber: 61188586 Page 2 of 21




                                                  Moore.

                                                                                             BACKGROUND

                                                             John Moore filed suit against the Houston BBB for reputational torts, fraud, and

                                                  interference with prospective and existing contracts. The BBB argued that the claims against it

                                                  arose out of its right to participate in government by freely speaking, associating, and petitioning



                                                                                                   2
                                                  and filed a motion to dismiss under section 27.005 of the Texas Civil Practice and Remedies

                                                  Code (the Anti-SLAPP statute).

                                                           During the pendency of the Anti-SLAPP motion, this Court allowed only limited

                                                  discovery, i.e., the production of BBB consumer complaints.

                                                           In response to the Anti-SLAPP motion, John Moore argued that the statute did not apply

                                                  under the circumstances, and presented evidence in support of each essential element of its

                                                  claims. The Court signed an order denying the BBB’s motion to dismiss.

                                                           In response to this Court’s denial of its motion, the Houston BBB elected to file an

                                                  interlocutory appeal. As the Houston BBB notes, the preparation of this case for trial continued.

                                                  Both parties engaged in discovery. In the end, the First Court of Appeals reversed this Court’s

                                                  order, and John Moore’s petition for review was denied. The case was remanded to the trial

                                                  court for further proceedings.

                                                           In light of the court of appeals’ decision, John Moore amended it petition to assert causes

                                                  of action (1) that were supported and suggested by the evidence discovered after the motion to

                                                  dismiss was denied and (2) that would not implicate the Houston BBB’s speech rights. Pursuant

                                                  to the Houston BBB’s motion, that amended petition was struck, forcing John Moore to file the

                                                  causes of action in a separate suit and giving the Houston BBB another bite at the Chapter 27

                                                  apple.
Certified Document umber: 61188586 Page 3 of 21




                                                           Defendant now seeks recovery of attorney’s fees, expenses and court costs under section

                                                  27.009(a) of the Anti-SLAPP statute. The statute provides that costs and “reasonable” attorney’s

                                                  fees shall be awarded to the moving party as “justice and equity may require.” Id. As noted

                                                  below, the determination as to the reasonableness of fees is a fact issue for the trier of fact. John

                                                  Moore reiterates its demand from its original petition that a jury consisting of twelve good and



                                                                                                    3
                                                  lawful jurors be duly qualified, tested, selected, and impaneled and the case proceed to trial on the

                                                  reasonableness and necessity of the requested attorney’s fees, expenses and court costs and any and

                                                  all other fact issues.

                                                          John Moore also asks that the court consolidate the cases.

                                                                                             ARGUMENT

                                                          The Houston BBB does not state the basis for its motion. In the latest conference with

                                                  the Court, the Houston BBB has characterized it as a motion for judgment in preparation for a

                                                  bench trial. At other times, the Houston BBB’s attorneys have characterized it as a motion for

                                                  summary judgment. In either event, the motion cannot be granted.

                                                          First, a bench trial is not appropriate. John Moore filed a jury demand, paid the fee, and

                                                  this case is pending on the jury docket. Reasonableness of attorneys’ fees is a question for the

                                                  fact finder, which, in this case, is a jury. Second, the Houston BBB has not presented conclusive

                                                  evidence that the fees are reasonable and necessary. Indeed, it is not certain that the Houston

                                                  BBB has presented competent evidence at all. Finally, an award of fees would be neither just

                                                  nor equitable at this time, and the question of sanctions is premature and overreaching as to

                                                  amount.

                                                  I.      REASONABLENESS OF ATTORNEYS’ FEES IS AN ISSUE FOR THE JURY.

                                                          John Moore is entitled to a jury trial on the question of reasonableness of attorneys’ fees.
Certified Document umber: 61188586 Page 4 of 21




                                                  Chapter 27 requires a determination of “reasonable attorney’s fees.” TEX. CIV. PRAC. & REM.

                                                  CODE § 27.009(a)(1). Because this is a fact issue and because John Moore has requested a jury

                                                  trial in this case, this issue cannot be tried to the bench. The BBB even admits in its Motion that

                                                  whether fees are reasonable and necessary is a question of fact, citing Bocquet v. Herring, 972

                                                  S.W.2d 19, 20-21. (Tex. 1998). See Motion, p. 4.



                                                                                                    4
                                                           Fee shifting provisions in which the reasonableness of a fee must be determined present a

                                                  jury issue. The Texas Supreme Court has consistently interpreted similar fee shifting provisions

                                                  to raise fact questions on the issues of reasonableness and necessity that entitle the party against

                                                  whom the fees are to be assessed to demand a jury trial. See Transcontinental Ins. Co. v. Crump,

                                                  330 S.W.3d 211, 213 (Tex. 2011) (and cases cited therein); see also Commerce & Indus. Ins. Co.

                                                  v. Ferguson-Stewart, 339 S.W.3d 744, 748-49 (Tex. App.—Houston [1st Dist.] 2011, pet.

                                                  denied) (reversing and remanding for a jury trial the bench trial judgment awarding attorneys’

                                                  fees). Chapter 27 is indistinguishable from other similar fee shifting provisions as discussed

                                                  below.

                                                           Like the Citizens’ Participation Act, the Texas Labor Code mandates that “the court”

                                                  award attorneys’ fees to a workers’ compensation claimant under a fee shifting provision.

                                                  Crump, 330 S.W.3d at 213. The injured worker submitted his attorneys’ fees to the bench and

                                                  the trial court awarded fees, but the insurer argued that it was entitled to a jury determination

                                                  under the statute. Id. at 214. The Texas Labor Code provides:

                                                           An insurance carrier . . . is liable for reasonable and necessary attorney’s fees . . .
                                                           if the claimant prevails on an issue on which judicial review is sought . . . . [T]he
                                                           court shall apportion and award fees to the claimant’s attorney only for the issues
                                                           on which the claimant prevails. In making that apportionment, the court shall
                                                           consider the factors prescribed . . . .

                                                  TEX. LAB. CODE § 408.221 (emphasis added). The Texas Supreme Court noted that the statute
Certified Document umber: 61188586 Page 5 of 21




                                                  mentioned “the court” but was “silent on the critical judge-or-jury question.” Crump, 330

                                                  S.W.3d at 229. The Court considered this silence to create an ambiguity and relied on the

                                                  common law interpretations of other fee-shifting provisions to resolve the ambiguity. Id.

                                                           The Court noted that fee shifting provisions generally raise a fact issue. Id. at 230 (“In

                                                  general, the reasonableness of statutory attorney’s fees is a jury question.”). For example, the

                                                  Public Information Act also states that “the court” is to assess the amount of reasonable and
                                                                                                     5
                                                  necessary fees. Id. at 230 (citing TEX. GOVT. CODE § 552.323). The Texas Supreme Court

                                                  determined this to be a jury question. See City of Garland v. Dallas Morning News, 22 S.W.3d

                                                  351, 367 (Tex. 2000).

                                                          Likewise, the Declaratory Judgment Act permits “the court” to award reasonable and

                                                  necessary fees. TEX. CIV. PRAC. & REM. CODE § 37.009. Because reasonableness and necessity

                                                  are both fact issues, they are questions that are committed to a jury. Crump, 330 S.W.3d at 231

                                                  (citing Bocquet, 972 S.W.2d at 21). Applying this general rule to the statute in Crump, the Court

                                                  decided that the Texas Workers’ Compensation Act’s fee shifting provision preserved the right

                                                  to “submit the issue of the reasonableness and necessity of a claimant’s attorney’s fees, where

                                                  disputed, to a jury.” Id. at 231.

                                                          Thus, in three other fee shifting provisions mandating or authorizing “the court” to award

                                                  fees, the Texas Supreme Court has determined that “the court” means the jury when it comes to

                                                  the questions of reasonableness or necessity.2 Just like those provisions, section 27.009 of the

                                                  Civil Practice and Remedies Code requires “the court” to award “reasonable attorney’s fees.”

                                                  TEX. CIV. PRAC. & REM. CODE § 27.009(a)(1). Section 27.009 should be interpreted consistently

                                                  with the fee shifting provisions discussed above. Therefore, “the court” must mean “the jury” on

                                                  the issue of reasonableness.

                                                          As set forth in the Hood Affidavit, there is at least a fact issue as to whether the Houston
Certified Document umber: 61188586 Page 6 of 21




                                                  BBB’s fees are reasonable. Ex. A (Affidavit of Lori Hood). John Moore has requested a jury

                                                  and paid the jury fee. This case is on the jury docket. John Moore is entitled to have a jury find

                                                  these facts.




                                                  2
                                                          On the other hand, “the court” refers to the judge when it comes to determining whether justice or equity
                                                  would permit the award of fees. Crump, 330 S.W.3d at 231.

                                                                                                         6
                                                  II.    THE HOUSTON BBB HAS NOT PRESENTED CONCLUSIVE EVIDENCE                         THAT THE
                                                         ATTORNEYS’ FEES ARE REASONABLE AND NECESSARY.

                                                         The Houston BBB’s evidence of attorneys’ fees is not conclusive. Indeed, it may not

                                                  even be legally sufficient.

                                                         A.      The Houston BBB Must Provide Sufficient Evidence to Allow the Fact
                                                                 Finder to Make a Determination.

                                                         The Anti-SLAPP statute mandates the award of “reasonable” attorneys’ fees in an

                                                  amount that satisfies “justice and equity.” TEX. CIV. PRAC. & REM. CODE § 27.009(a)(1). Texas

                                                  jurisprudence has always considered reasonableness and necessity together. See, e.g., El Apple I,

                                                  Ltd. v. Oivas, 370 S.W.3d 757, 762-63 (Tex. 2012) (considering necessity of the fees as a

                                                  component of reasonableness). Thus, the Houston BBB is tasked with providing evidence that

                                                  its attorneys’ fees are both reasonable and necessary.

                                                         For the fact finder to make a meaningful determination and for the Court to conduct a

                                                  meaningful review, the Houston “must provide sufficient details of the work performed.” Id. at

                                                  764. This includes, “at a minimum, documentation of the services performed, who performed

                                                  them and at what hourly rate, when they were performed, and how much time the work

                                                  required.” Id. The El Apple requirements have been elaborated upon to require “evidence of the

                                                  time spent on specific tasks.” Long v. Griffin, __ S.W.3d __, 2014 WL 1643271, at *3 (Tex.

                                                  April 25, 2014).
Certified Document umber: 61188586 Page 7 of 21




                                                         The BBB bears the burden of proof in support of its Motion, and cannot simply provide

                                                  general statements of the time spent multiplied by the hourly rate to the trier of fact. Id. The

                                                  Texas Supreme Court has provided further guidance in the form of factors that should be

                                                  considered when determining whether the requested compensation is reasonable.              These

                                                  guidelines are known as the “Anderson Factors” and are set forth below:



                                                                                                   7
                                                         a.      the time and labor required, the novelty and difficulty of the questions involved,
                                                                 and the skill required to perform the legal service properly;

                                                         b.      the likelihood that the acceptance of the particular employment will preclude
                                                                 other employment by the lawyer;

                                                         c.      the fee customarily charged in the locality for similar legal services;

                                                         d.      the amount involved and the results obtained;

                                                         e.      the time limitations imposed by the client or by the circumstances;

                                                         f.      the nature and length of the professional relationship with the client;

                                                         g.      the experience, reputation, and ability of the lawyer or lawyers performing the
                                                                 services; and

                                                         h.      whether the fee is fixed or contingent on results obtained or uncertainty of
                                                                 collection before the legal services have been rendered.

                                                  Arthur Anderson & Co. v. Perry Equip. Corp., 945 S.W.2d 812, 818 (Tex. 1997).

                                                         John Moore objects to the BBB’s purported evidence in support of its Motion, see infra,

                                                  pp. 15-17, and asserts that the jury is entitled to assess the credibility of the BBB’s witnesses and

                                                  determine the weight of the evidence and decide whether the BBB has met its burden of proof to

                                                  recover fees and expenses in this matter.

                                                         B.      The Houston BBB Does Not Even Purport to Present Conclusive Evidence
                                                                 That Its Fees Are Reasonable and Necessary.

                                                         Even if the Houston BBB’s evidence passes the legal sufficiency test, it is certainly not

                                                  conclusive. Indeed, the fees may well be unreasonable as a matter of law.
Certified Document umber: 61188586 Page 8 of 21




                                                                 1.      The Houston BBB’s proposed fee award is “patently unreasonable”
                                                                         according to Justice Hecht.

                                                         In a case involving an eight-day trial, three depositions, and approximately 2,500 pages

                                                  of document production, Justice Hecht opined that 890 hours of attorney time at a rate of over

                                                  $500 per hour was “patently unreasonable.” El Apple I, Ltd., 370 S.W.3d at 765 (Hecht, J.

                                                  concurring, joined by Wainwright, J. and Willet, J.). Justice Hecht also found it significant that


                                                                                                   8
                                                  the attorneys for the opposing side spent only 266.7 hours at less than half the billing rate. Id. at

                                                  766. As Justice Hecht said, “Statutory fee-shifting is not a bonanza. It should take into account

                                                  what the market should.” Id.

                                                         In this case, the Houston BBB prepared and filed eight contested pleadings and motions

                                                  in this Court including its 3-page answer and 10-page motion to dismiss. Ex. A ¶ 13. The

                                                  Houston BBB also produced approximately 12,000 pages of documents and participated in

                                                  several hearings. Id. In the appellate courts, the Houston BBB prepared and filed a brief of

                                                  appellant, a reply brief of appellant, and a response to petition for review. Id. There was no trial.

                                                  Discovery was limited, and no depositions were taken. Id. The Houston BBB seeks a bonanza

                                                  for its attorneys that is not consistent with the market.

                                                         Furthermore, the fee invoices covering the periods from June 2012 through May 2013

                                                  (from the invoice dated July 23, 2012 through the invoice dated June 16, 2013) do not satisfy the

                                                  most basic requirement by showing the time billed and the rate for that time.

                                                         That proof should include the basic facts underlying the lodestar, which are: (1)
                                                         the nature of the work, (2) who performed the service and their rate, (3)
                                                         approximately when he services were performed, and (4) the number of hours
                                                         worked.

                                                  El Apple, 370 S.W.3d at 763. These invoices do not show the rate for the persons performing the

                                                  work at the time they performed the work. Although the Elkin Affidavit provides billing rates
Certified Document umber: 61188586 Page 9 of 21




                                                  for certain attorneys and legal staff, it does not provide the rates for all of the persons identified

                                                  in the invoices, and it does not provide the rates that were in effect at the time of the invoice.

                                                  Therefore, these invoices may not be considered.

                                                         Finally, the Houston BBB’s evidence of reasonableness does not satisfy the Long v.

                                                  Griffin standard. Long, at *2. The billing invoices provided include 610 entries. Of those, only

                                                  373 provide the time spent on a specific task as required by the Texas Supreme Court. Id.; See


                                                                                                     9
                                                   Ex. B-1 (Affidavit of Amelia Irving). The other 267 combine multiple tasks and actions into a

                                                   single time entry (i.e., block billing), making it impossible to determine whether the time was

                                                   well-spent or wasted. Id. This form of block billing does not even permit the fact finder to break

                                                   the hours spent down into general categories such as discovery, research, pleadings, witnesses,

                                                   etc., and even if this kind of general breakdown were possible, it is inadequate under Supreme

                                                   Court precedent. See El Apple, 370 S.W.3d at 763 (holding that such categorization “provides

                                                   none of the specificity needed for the trial court to make a meaningful lodestar determination.”).

                                                          Without even the ability to consider the time spent on general activities, much less

                                                   specific tasks, the invoices are insufficient to support a finding that the fees included therein are

                                                   reasonable and necessary.

                                                                  2.      The Houston BBB has not produced conclusive evidence that the fees
                                                                          represented in the invoices have been incurred.

                                                          Section 27.009 only allows recovery of fees that have been “incurred.” TEX. CIV. PRAC.

                                                   & REM. CODE § 27.009(a)(1). The Elkin Affidavit does not establish which, if any, of the fees

                                                   invoiced were actually incurred by the Houston BBB in the sense that they were paid or that

                                                   there is an obligation to pay them in full. The Elkin Affidavit states that “Porter Hedges has

                                                   received payment for all work,” but it does not specify what that payment amount was.

                                                   Therefore, the Elkin Affidavit does not conclusively establish that the fees requested were
Certified Document umber: 61188586 Page 10 of 21




                                                   incurred.

                                                                  3.      The Houston BBB has not produced conclusive evidence that the
                                                                          proposed fee award is reasonable and necessary.

                                                          As discussed above, the Houston BBB’s invoices and the Elkin Affidavit do not satisfy

                                                   the Texas Supreme Court’s specificity requirements and are, therefore, not even some evidence

                                                   of the reasonableness of fees, much less conclusive evidence.          Indeed, much of the Elkin

                                                   Affidavit is conclusory, see infra, pp. 15-17, because it is largely an expression of opinion

                                                                                                    10
                                                   without the underlying facts necessary to support the conclusion. Hou-Tex., Inc. v. Landmark

                                                   Graphics, 26 S.W.3d 103, 112 (Tex. App.—Houston [14th Dist.] 2000, no pet.). Even if the

                                                   evidence were competent and were considered, it would raise a fact issue at best.

                                                          The reasonableness of the time spent in representing the Houston BBB is discussed only

                                                   in general terms in paragraphs 7 through 9. Paragraph 7 lists the kinds of legal tasks that one

                                                   would expect in any lawsuit, but only in vague terms. Paragraph 8 includes a chart of the month-

                                                   by-month billing. Paragraph 9 is intended to prove up the invoices. In paragraph 10, the time is

                                                   divided into four overlapping general categories. Paragraph 11 restates the total fees, costs, and

                                                   expenses allegedly incurred. Paragraph 12 provides a conclusory estimate of future legal fees.

                                                   None of these paragraphs discuss the reasonableness of the fees, much less relate the entries on

                                                   the invoices to any particular tasks and explain why they are reasonable. In short, they do not

                                                   provide any evidence that would allow a finder of fact to make a determination as to

                                                   reasonableness.

                                                          Following is a review of the Anderson factors and the Houston BBB’s treatment of each

                                                   in the Elkin Affidavit.

                                                                             a.   The time and labor required, the novelty and difficulty of the
                                                                                  questions involved, and the skill required to perform the legal
                                                                                  service properly.

                                                          The work on this case was not complex or difficult for the Houston BBB. Ex. A ¶¶ 16-
Certified Document umber: 61188586 Page 11 of 21




                                                   17. Chapter 27 was designed to allow a defendant to easily and efficiently impose an immediate

                                                   burden on the plaintiff to present “clear and specific prima facie evidence” of the elements of its

                                                   claim. Id. The Houston BBB accomplished this with a short, ten page motion to dismiss.

                                                          While Chapter 27 was a new statute in Texas, it was based on a model that has been

                                                   adopted in many states, and there had already been a number of other cases in Texas in which it

                                                   had been used by other Better Business Bureaus (notably Dallas) as a defensive tactic. Id. ¶ 17.
                                                                                                   11
                                                   Therefore, the Houston BBB did not have to reinvent the wheel. Furthermore, the legal briefing

                                                   on the interpretation of the statute in the trial court and the court of appeals involved a

                                                   straightforward application of well-known and long-established precedent. Id. ¶ 16. This text-

                                                   based statutory construction was not difficult and involved legal authority that is so well known

                                                   that little research should have been necessary to supply the principles. Id.

                                                                          b.     The likelihood that the acceptance of the particular
                                                                                 employment will preclude other employment by the lawyer.

                                                          Porter Hedges acknowledges in the Elkin Affidavit, that taking on this engagement did

                                                   not prevent the firm from accepting any other clients.

                                                                          c.     The fee customarily charged in the locality for similar legal
                                                                                 services.

                                                          For a company the size of the Houston BBB, the rates indicated in the Elkin Affidavit

                                                   and, presumably, charged in the attached invoices were excessive. Ex. A ¶ 15. In the stratified

                                                   Houston legal market, small businesses like the Houston BBB (an in particular, non-profits)

                                                   simply do not engage firms that charge fees in the upper range of the market. Id. If they do

                                                   engage such firms, they do so at substantially discounted rates or as a pro bono matter. Id. For

                                                   example, the rates charged by John Moore’s attorneys were as much as 40% lower, resulting in

                                                   total fees incurred by John Moore of only $165,000 for precisely the same litigation. Id.

                                                                          d.     The amount involved and the results obtained.
Certified Document umber: 61188586 Page 12 of 21




                                                          Except for a handful of days in the fall of 2013, before its First Amended Original

                                                   Petition was struck, John Moore did not seek a damage multiplier. Ex. A ¶ 19. Therefore, with

                                                   the exception of the fees incurred to contest this filing, Porter Hedges’ rationale that it spent

                                                   extra time on the case for the other 21 months of litigation due to this pleading is disingenuous.

                                                   Id.



                                                                                                   12
                                                          Furthermore, Porter Hedges has obtained only a partial dismissal of John Moore’s claims

                                                   to date. This result, while beneficial to the Houston BBB, does not justify the suggestion that the

                                                   Houston BBB’s position has been fully vindicated or that John Moore’s claims have no merit.

                                                   An award of attorneys’ fees is premature on this factor.

                                                                          e.      The time limitations imposed by the client or by the
                                                                                  circumstances.

                                                          There were no onerous time limits imposed in this litigation. Ex. A ¶ 20. Chapter 27

                                                   allows 60 days to prepare and file a motion to dismiss.           TEX. CIV. PRAC. & REM. CODE

                                                   § 27.003(b). The Houston BBB had ample time to prepare the ten-page motion. Ex. A ¶ 20.

                                                          In the interlocutory appeal, the Houston BBB requested and received two extensions of

                                                   time to file its principal brief, which John Moore did not oppose. Id. In the end, the Houston

                                                   BBB had 108 days to prepare and file its brief of appellant. Id. John Moore filed its brief in

                                                   response 35 days later. Id. After yet another extension of time, the Houston BBB had 27 days to

                                                   prepare and file a brief in reply. Id. There was no time pressure in the appal.

                                                                          f.      The nature and length of the professional relationship with the
                                                                                  client.

                                                          Porter Hedges states that it has an almost 20 year relationship with the Houston BBB.

                                                   The Houston BBB is a not-for-profit enterprise that markets itself as a performer of good works

                                                   for the consumers of Houston. Ex. A ¶ 15. These types of clients are often represented pro bono
Certified Document umber: 61188586 Page 13 of 21




                                                   or at substantially discounted rates and/or capped legal fees. Id. The Houston BBB’s evidence is

                                                   silent on its billing arrangement with the Porter Hedges. But the length of this relationship and

                                                   the nature of the Houston BBB’s activities suggest that, in the market, it would be able to engage

                                                   counsel for substantially less than the amount that it now suggests that it incurred. Id. ¶ 21.




                                                                                                    13
                                                                          g.      The experience, reputation, and ability of the lawyer or
                                                                                  lawyers performing the services.

                                                           Paragraph 14 set out the experience of some of the timekeepers who appear on the

                                                   invoices. But there are many entries that include timekeepers whose experience is unstated.

                                                   There is no evidence of reputation or of ability for any timekeeper.

                                                           Assuming that the lawyers involved were all “able” to a degree that is proportionate to

                                                   their experience, it appears that the time spent on this matter is not reflective of that ability. Ex.

                                                   A ¶ 22. For example, the appeal primarily involved basic, well-understood statutory construction

                                                   principles. Id ¶ 16. No new legal ground was explored in the textual analysis. Id. It was simply

                                                   a plain meaning-based legal argument. Id. The number of Texas Supreme Court cases setting

                                                   out the plain language standard of interpretation are so numerous, it would be difficult not to

                                                   know at least one off the top of the head. It is clear to John Moore that this legal argument

                                                   should not have required so much time to prepare both in terms of research and of drafting such

                                                   that it required two additional months of work. Id. ¶¶ 20, 22.

                                                                          h.      Whether the fee is fixed or contingent on results obtained or
                                                                                  uncertainty of collection before the legal services have been
                                                                                  rendered.

                                                           The Houston BBB states that its fee agreement was fixed, but the agreement is not

                                                   provided. Therefore, it is not certain what fees were incurred by the Houston BBB. The Elkin
Certified Document umber: 61188586 Page 14 of 21




                                                   Affidavit states that “payment” has been made, but does not specify the amount of that payment.

                                                           Furthermore (and this may be an error, it is so unusual), the Elkin Affidavit states that the

                                                   fees are billed to the nearest six-tenths of an hour. If correct, this policy would be a substantial

                                                   departure from customary practice in the Houston legal market, and it would result in an

                                                   inordinate inflation of the Houston BBB’s legal invoices that would not be reasonable. Ex. A

                                                   ¶ 23.


                                                                                                    14
                                                   III.   AN AWARD OF FEES AT THIS JUNCTURE WOULD BE NEITHER JUST NOR EQUITABLE.

                                                          For two reasons, the award of fees suggested by the Houston BBB would be neither

                                                   equitable nor just. First, the application of Chapter 27 to John Moore’s claims was not certain

                                                   and there is no serious dispute that John Moore has been harmed by the Houston BBB’s actions.

                                                   Ex. A ¶¶ 7-10.

                                                          Second, John Moore still has viable claims against the Houston BBB that arise out of this

                                                   transaction, which, but for the Houston BBB’s insistence, would be joined to this same lawsuit.

                                                   Under these circumstances, an award of over $400,000 in fees would serve neither justice nor

                                                   equity and would be premature.

                                                          Indeed, as the Houston BBB has repeatedly stated, the claims in the second suit (Cause

                                                   No. 2013-76215) arise out of the same transaction. The Houston BBB’s motion to strike John

                                                   Moore’s First Amended Original Petition in the fall of 2013 caused a de facto severance of John

                                                   Moore’s claims into separate cases, and John Moore objects that such a splitting of its claims is

                                                   improper and would result in prejudice to John Moore in the form of improper attempts by the

                                                   Houston BBB to assert res judicata.

                                                          John Moore does not believe that res judicata would apply under the circumstances. See

                                                   Van Dyke v. Boswell, O’Toole, Davis & Pickering, 697 S.W.2d 381, 384 (Tex. 1985) (“res

                                                   judicata effects of an action cannot preclude litigation of claims that a trial court explicitly
Certified Document umber: 61188586 Page 15 of 21




                                                   separates or severs from that action”); Dolenz v. Continental Nat’l Bank, 620 S.W.2d 572, 575

                                                   (Tex. 1981) (res judicata does not apply when conduct by a party estops it from asserting the

                                                   prior active jurisdiction); see also Wyatt v. Shaw Plumbing Co., 760 S.W.2d 245, 248 (Tex.

                                                   1988). But even though res judicata does not apply, the splitting of John Moore’s cause of

                                                   action is not consistent with Texas policy and should be corrected now that all statutory stays

                                                   preventing a consolidation have expired. See Pierce v. Reynolds, 329 S.W.2d 76, 78 (Tex. 1959)
                                                                                                  15
                                                   (claim splitting is improper); Ryland Group, Inc. v. White, 723 S.W.2d 160, 162 (Tex. App.—

                                                   Houston [1st Dist.] 1986, no writ) (compulsory claims that arise out of the same transaction

                                                   cannot be split into a separate cause).

                                                          Under the circumstances, John Moore moves for consolidation of Cause No. 2013-76215

                                                   with this case. TEX. R. CIV. P. 174(a); cf. Wyatt., 760 S.W.2d at 247 (when the claims in a

                                                   second lawsuit should have been brought in a previously-filed case, the second suit should be

                                                   abated so the pleadings in the first suit can be amended to join the new claims). A consolidation

                                                   will allow the entire controversy to be decided at one time by a single jury.

                                                   IV.    JOHN MOORE OBJECTS TO THE ELKIN AFFIDAVIT                  AS   LEGALLY INSUFFICIENT   TO
                                                          SUPPORT AN AWARD OF ATTORNEYS’ FEES.

                                                          The Elkin Affidavit contains general and highly conclusory statements which are legally

                                                   insufficient to support an award of attorneys’ fees. A conclusory statement is “one that does not

                                                   provide the underlying facts to support the conclusion.” Hou–Tex, Inc., 26 S.W.3d at 112

                                                   (quoting Rizkallah v. Conner, 952 S.W.2d 580, 587 (Tex. App.—Houston [1st Dist.] 1997, no

                                                   writ)). A general statement by an attorney that an amount sought is reasonable is not conclusive

                                                   proof on the question of reasonableness. Nguyen Ngoc Giao v. Smith & Lamm, P.C., 714 S.W.2d

                                                   144, 149 (Tex. App. —Houston [1st Dist.] 1986, no writ); see also, Burrow v. Acre, 997 S.W.2d

                                                   229, 236 (Tex. 1999) (expert must support opinion by reasoned basis). Furthermore, an
Certified Document umber: 61188586 Page 16 of 21




                                                   agreement to pay an attorney a certain sum per hour is not proof of its reasonableness. Leal v.

                                                   Leal, 628 S.W.2d 168, 171 (Tex. App.—San Antonio 1982, no writ).

                                                          John Moore’s objections include but are not limited to Elkin Affidavit paragraphs 6, 20

                                                   and 25, which state that Porter Hedges billing rates are customary, reasonable and comparable to

                                                   similar law firms in Harris County, Texas. These statements are conclusory and provide no

                                                   underlying facts to support the conclusion.


                                                                                                   16
                                                          John Moore further objects to Elkin Affidavit paragraph 8, which concludes that Moore

                                                   has asserted numerous, meritless claims. This is a factually unsupported opinion and does not

                                                   provide a valid basis for the award of attorneys’ fees.

                                                          The Elkin Affidavit is also objectionable as to paragraph 9 and the referenced invoices

                                                   attached as Exhibit 2. Specifically, the invoices contain multiple redactions to allegedly prevent

                                                   disclosure of attorney-client privileged material. The sheer number of redactions suggests that

                                                   the BBB, by and through its counsel, is not protecting attorney-client privilege but rather hiding

                                                   duplicative billing entries and unnecessary work product.         John Moore objects that Elkin

                                                   Affidavit’s reliance on the invoices contained in Exhibit 2 is based on insufficient, unreliable and

                                                   conclusory evidence.

                                                          John Moore further objects to Elkin Affidavit paragraph 12, which contains an

                                                   unsupported and conclusory opinion that the BBB will incur $130,000.000 in legal fees to defend

                                                   and argue its Motion and any related appeals.

                                                          John Moore objects to Elkin Affidavit conclusory paragraphs 17, 18 and 22 which allude

                                                   to the “complexity” of the Lawsuit without providing factual evidence of how Chapter 27 is a

                                                   complex statute and delineating with specificity what legal analysis and research were required

                                                   to prosecute the BBB’s Motion.
Certified Document umber: 61188586 Page 17 of 21




                                                          John Moore further objects to Elkin Affidavit paragraph 21 which contains the

                                                   conclusory statement that the hours expended by Porter Hedges, as reflected in the invoices

                                                   attached as Exhibit 2, were reasonable. John Moore re-asserts its objections to reliance on the

                                                   heavily redacted invoices as constituting insufficient and unreliable evidence.




                                                                                                    17
                                                          John Moore objects to Elkin Affidavit paragraph 24 which concludes, without any

                                                   supporting factual evidence, that Porter Hedges professionals were precluded from other

                                                   employment due to the acceptance of this case.

                                                          John Moore further objects to Elkin Affidavit paragraph 28, which references the

                                                   experience, reputation and ability of Porter Hedges without providing any factual support. John

                                                   Moore also objects to the conclusory statement that Porter Hedges’ billing rates were reasonable

                                                   based on said experience.

                                                          John Moore objects to Elkin Affidavit paragraph 31, which states that Porter Hedges

                                                   expenses are reasonable based on the length and complexity of this litigation. These statements

                                                   are conclusory and provide no underlying facts to support the conclusion.

                                                          Finally, John Moore objects to Elkin Affidavit paragraph 32 as irrelevant to the BBB’s

                                                   Motion and unsupported by any evidence proffered in this matter.

                                                          In sum, the Elkin Affidavit contains conclusions unsupported by any reasoning

                                                   connecting them to the facts as to the time and rates billed on specific tasks that would support a

                                                   finding that the claimed attorneys’ fees are reasonable and necessary. Thus, the statements in the

                                                   Elkin Affidavit regarding attorneys’ fees are conclusory and there is no evidence to support the

                                                   reasonableness of these fees. Coastal Terminal Operators v. Essex Crane Rental Corp., 2004
Certified Document umber: 61188586 Page 18 of 21




                                                   Tex. App. LEXIS 7257 at pp. 21-24 (Tex. App.—Houston. [14th Dist.] 2004, no pet) (citing

                                                   Burrow, 997 S.W.2d at 235-37).

                                                              MOTION TO COMPEL RESPONSES TO MOORE’S DISCOVERY

                                                          John Moore objects to Defendant’s request for fees and expenses incurred prosecuting its

                                                   Motion to Dismiss. Among other reasons, these fees and expenses should be denied by the trier

                                                   of fact because Porter Hedges has provided no substantive discovery responses to John Moore



                                                                                                    18
                                                   regarding these requests, despite the fact that John Moore specifically requested such

                                                   information in a request for production to the Houston BBB. Ex. C.

                                                          Defendant is in possession, custody or control of documents and information responsive

                                                   to John Moore’s request for production, yet Porter Hedges has produced no information

                                                   regarding fees and expenses it has incurred beyond the firm’s heavily redacted billing records.

                                                   John Moore is entitled to discovery on these fees and expenses in order to test their

                                                   reasonableness and necessity, and the Houston BBB should not be allowed to profit from its

                                                   blatant disregard for its discovery obligations. John Moore thus seeks an Order overruling the

                                                   Houston BBB’s objections and compelling production of the requested documents.

                                                                                     RESERVATION OF RIGHTS

                                                          John Moore expressly reserves the right to amend, modify, or supplement its Response to

                                                   Defendant’s Motion, and to assert additional grounds for objecting to the Motion, to the extent

                                                   discovery and expert analysis reveal additional issues concerning the propriety of compensation

                                                   sought in the Motion.

                                                                                                 PRAYER

                                                          WHEREFORE, John Moore respectfully requests that this Court deny Defendant’s

                                                   Motion for Award of Attorneys’ Fees, Court Costs, Expenses, and Sanctions and for Entry of

                                                   Final Judgment and sustain John Moore’s objections to the evidence offered by Defendant
Certified Document umber: 61188586 Page 19 of 21




                                                   contained herein. John Moore further requests that the Court grant its motion to consolidate and

                                                   consolidate Cause No. 2013-76215 into this case and for the trier of fact to hear evidence to

                                                   determine the facts raised by the parties. Finally, John Moore requests that the Court grant its

                                                   motion to compel a response to its discovery requests. John Moore also requests that this Court

                                                   grant such other and further relief as is equitable and just.



                                                                                                     19
Certified Document umber: 61188586 Page 20 of 21




     20
                                                                                               Respectfully submitted,

                                                                                               JOHNSON, TRENT, WEST & TAYLOR, LLP



                                                                                               By:    /s/ Lori Hood
                                                                                                      Lori Hood
                                                                                                      Texas Bar No. 09943430
                                                                                                      Brian P. Johnson
                                                                                                      Texas Bar No. 10685700
                                                                                                      Tamara Madden
                                                                                                      Texas Bar No. 00783720
                                                                                                      919 Milam Street, Suite 1700
                                                                                                      Houston, Texas 77002
                                                                                                      (713) 222-2323
                                                                                                      (713) 222-2226 (facsimile)
                                                                                                      lhood@johnsontrent.com
                                                                                                      bjohnson@johnsontrent.com
                                                                                                      tmadden@johnsontrent.com

                                                                                               ATTORNEYS FOR PLAINTIFFS


                                                                                   CERTIFICATE OF SERVICE

                                                          I hereby certify that a true and correct copy of the foregoing instrument has been served
                                                   upon all counsel of record pursuant to Rule 21 and Rule 21(a) of the TEXAS RULES OF CIVIL
                                                   PROCEDURE on this 12th day of June 2014.

                                                            Jeffrey R. Elkin                                                         Via E-Service
                                                            M. Harris Stamey
                                                            PORTER HEDGES, LLP
                                                            1000 Main Street, 36th Floor
Certified Document umber: 61188586 Page 21 of 21




                                                            Houston, Texas 77002
                                                            jelkin@Porter Hedges.com
                                                            mstamey@Porter Hedges.com




                                                                                                      /s/ Tamara Madden
                                                                                                      TAMARA MADDEN

                                                   329881




                                                                                                 21
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        61188586 Total Pages: 21




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
Exhibit I
                                                                                     CAUSENO. ~-35'f~1_

                                                    ~tt ~re_ ~N1'ce~1 k. ef. aJ. ,                 §     IN THE DISTRICT COURT OF
                                                                                                   §
                                                                  Plaintiff(s),                    §
                                                                                                   §
                                                                                                   §     HARRIS COUNTY, TEXAS
                                                                                                   §
                                                                                                   §
                                                                                                   §
                                                                  Defendant(s)                     §     269th JUDICIAL DISTRIC1;

                                                                                                 ORDER

                                                         The following matters are pending before the Court:
CertifiedDocumentNumber:61265745-Page1of1




                                                                                                               , 20I_:l.



                                                                FILED
                                                                 Chris Daniel
                                                                    District Clerk                             Hon Dan Hinde
                                                                                                               Judge, 2691h District Court
                                                                    JUN 19 2014 c2 r?j~
                                                          Time:
                                                                     tf   t;nty, Texa~
                                                                                         -
                                                                                             _
                                                           By              Deputy
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        61265745 Total Pages: 1




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
Exhibit J
                                                                                                    8/4/2014 4:42:37 PM
                                                                              Chris Daniel - District Clerk Harris County
                                                                                                 Envelope No. 2045292
                                                                                                     By: GAYLE FULLER


                                     CAUSE NO. 2012-35162

JOHN MOORE SERVICES, INC. and                   §             IN THE DISTRICT COURT OF
JOHN MOORE RENOVATION, LLC                      §
            Plaintiffs,                         §
~                                               §                 HARRIS COUNTY, TEXAS
                                                §
THE BETTER BUSINESS BUREAU OF                   §
METROPOLITAN HOUSTON, INC.                      §
            Defendant.                          §       269TH JUDICIAL DISTRICT COURT

               DEFENDANT'S MOTION FOR ENTRY OF FINAL JUDGMENT AND
                FOR AWARD OF COURT COSTS, EXPENSES, AND SANCTIONS                                                     i:

          Defendant The Better Business Bureau of Metropolitan Houston, Inc. ("Defendant") files

this Motion for Entry of Final Judgment and for Award of Court Costs, Expenses, and Sanctions

against Plaintiffs John Moore Services, Inc. and John Moore Renovation, LLC (collectively

"Plaintiffs" or "John Moore") and in support thereof would show the Court as follows:

          I.         REQUEST FOR JUDGMENT ORDERING DISMISSAL OF PLAINTIFFS' CLAIMS

          Pursuant to the judgment rendered by the First Court of Appeals on July 16, 2013, and

the mandate issued by that court on April 4, 2014, Defendant respectfully requests that the Court

enter a final judgment dismissing all of Plaintiffs' claims against Defendant with prejudice and

ordering that Plaintiffs take nothing on all of their claims. See The Better Bus. Bureau of Metro.

Houston, Inc. v. John Moore Servs., Inc., No. 01-12-00990-CV, 2013 WL 3716693, *12 (Tex.

App.-Houston [1st Dist.] 2013, pet. denied).

               II.     REQUEST FOR JUDGMENT ON JURY VERDICT FOR ATTORNEYS' FEES

          Pursuant to Section 27.009(a)(l) of the Texas Civil Practice and Remedies Code

("Chapter 27"), the Court is required to award to the Defendant "the reasonable attorney's fees

... incurred in defending against this legal action .... " TEX. CIV. PRAC. & REM. CODE ANN. §

27.009(a)(l) (West 2014). On July 22, 2014, a jury rendered a verdict for $250,001.44 as the



                                                 1
3818625
amount of reasonable attorney's fees incurred by the Defendant in defending against this legal

action. See Exhibit A. Accordingly, Defendant respectfully requests that the Court enter a final

judgment requiring Plaintiffs to pay to Defendant its attorney's fees in at least the amount of

$250,001.44. 1

     III.     REQUEST FOR JUDGMENT AWARDING COURT COSTS, EXPENSES, AND SANCTIONS

            Chapter 27 also requires the Court to award to the Defendant "court costs ... and other

expenses incurred in defending against the legal action .... " TEX. CIV. PRAC. & REM. CODE ANN.

§ 27.009(a)(l) (West 2014). In addition, Chapter 27 calls for the Court to award "sanctions

against the party who brought the legal action as the court determines sufficient to deter the party

... from bringing similar actions described in this chapter."2

A.          Trial Court Costs

            Defendant requests that the Court enter a final judgment taxing all costs of court

expended or incurred in this lawsuit to Plaintiffs.

B.          "Other Expenses"

            Defendant requests that the Court enter a final judgment awarding Defendant $6,23 7. 77

for expenses incurred in defending against Plaintiffs' legal action, as established by the

testimony and exhibits (Defendant's Trial Exhibits 1, 3-4, 6) entered into evidence during the

July 21-22 jury trial.


          Defendant agrees only to the form of judgment it is submitting to the Court and is not, in seeking entry of a
final judgment, concurring with the jury's verdict or the content and result of the final judgment. First Nat'/ Bank v.
Fojtik, 775 S.W.2d 632, 633 (Tex. 1989) (per curiam).
2
         Section 27 .009(a) states that "[i]f the court orders dismissal of a legal action under this chapter, the court
shall award to the moving party: (1) court costs, reasonable attorney's fees, and other expenses incurred in
defending against the legal action as justice and equity may require; and (2) sanctions against the party who brought
the legal action as the court determines sufficient to deter the party who brought the legal action from bringing
similar actions described in this chapter." Tex. Civ. Prac. & Rem. Code Ann. § 27.009(a) (West 2014) (emphasis
added).




                                                           2
3818625
C.        Sanctions

          Defendant requests that the Court enter a final judgment awarding at least $415,000.00 in

sanctions against Plaintiffs.

          An instructive case is Kinney v. BCG Attorney Search, Inc., 03-12-00579-CV, 2014 WL

1432012, *9-10 (Tex. App.-Austin April 11, 2014, pet. filed) (mem. op.), where the Austin

Court of Appeals ruled that it was not an abuse of discretion for the trial court to award sanctions

pursuant to Chapter 27 in an amount equal to 1.66 times the defendant's attorney's fees.

(affirming sanctions of $75,000 based upon attorney's fees award of $45,000) (copy attached as

Exhibit B). In Kinney, the plaintiff filed a SLAPP lawsuit in Texas state district court that

"arose from the same factual background" as a previously filed SLAPP lawsuit in California

state court which the California court had dismissed. Kinney, 2014 WL 1432012, *8. The Texas

district court granted in part and denied in part the defendant's motion to dismiss under Chapter

27, and awarded $75,000 in sanctions under section 27.009(a)(2). Id. On appeal, the Austin

Court of Appeals reversed the trial court's denial in part of the motion to dismiss and otherwise

affirmed the trial court's ruling "in all other respects," including the $75,000 award of sanctions.

Id. at *1, 9-10.

          With regard to the trial court's sanctions award, the Austin court initially observed that:

                   Section 27.009(a)(2) requires the trial court to award sanctions if it
                   dismisses a claim pursuant to section 27 .003 and gives the trial
                   court broad discretion to determine what amount is sufficient to
                   deter the party from bringing similar actions in the future. It does
                   not expressly require the trial court to explain how it reached its
                   determination.

Id. at *9 (citations omitted).       Noting that the California court had awarded the defendants

$45,000 in attorney's fees in connection with the dismissal of the California lawsuit, the Kinney

court held:


                                                     3
3818625
                 The record also shows a culmination of multiple actions ...
                 concerning claims for the same harm asserted under various legal
                 theories and that one of the prior actions resulted in an award of
                 attorney's fees against [plaintiffs] in the amount of $45,000. Given
                 the history of the litigation, the trial court could have reasonably
                 determined that a lesser sanction would not have served the
                 purpose of deterrence. In light of the trial court's findings and the
                 record before us, as well as the broad discretion afforded the trial
                 court by section 27.009, we conclude that the sanction has a direct
                 relationship to [plaintiffs'] sanctionable conduct and that the trial
                 court did not abuse its discretion in determining that a lesser
                 sanction would have been insufficient to deter further actions by
                 [plaintiff].

Id. (citations omitted). The appellate court added that the $45,000 in attorney's fees awarded to

the defendant in the California SLAPP litigation served as an effective "guidepost" of the

economic impact of the plaintiffs' sanctionable conduct in filing a SLAPP lawsuit in Texas and

provided support for the trial court to conclude that "a sanction of $75,000 was necessary to

deter [plaintiffs] from bringing similar actions in the future." Id. at *10.

          Under the rationale and holding in Kinney, an award of sanctions against Plaintiffs in the

amount of at least $415,000 is appropriate. Like the plaintiffs in Kinney, Plaintiffs here have

demonstrated their intent to bring multiple SLAPP lawsuits against the Houston BBB that are

based on the "same factual background," concern "the same harm," and assert causes of action

that could have been averred here. Id. at *8-9. First, Plaintiffs filed-more than two months

after the First Court of Appeals ruled in favor of Defendant-Plaintiffs' First Amended Original

Petition ("Amended Petition")-which improperly sought to join nine new defendants and add

twelve causes of action. The Amended Petition was based upon the same set of facts and

circumstances alleged in Plaintiffs' Original Petition, the Houston BBB's business review and

rating of John Moore-and merely reflected counsel's ability to "conceive of different theories




                                                   4
3818625
ofreliefbased upon the same factual background.". Id. at *8; Plaintiffs' First Amended Original

Petition~~   15-159 (Image No. 57565523).

          Second, after the Court struck the Amended Petition due to Plaintiffs' violation of the

statutory stay of all trial court proceedings (see TEX. C1v. PRAC. & REM. CODE ANN. §

51.014(b)), Plaintiffs filed a separate lawsuit (the "Second Legal Action") that is essentially

identical to the Amended Petition, alleges the same set of core facts and circumstances as the

Original Petition here, and, importantly, asserts the same harm (loss of business revenue) and

seeks the same relief (money damages for such loss) as Plaintiffs sought in this lawsuit. See

Plaintiffs' First Amended Original Petition, filed with this Court in Cause No. 2013-76215

("New Petition"). 3

          In short, Plaintiffs' filing of the Second Legal Action, like the filing of the Texas SLAPP

lawsuit by the plaintiffs in Kinney, supports a conclusion by this Court "that a lesser sanction

would not ... serve[] the purpose of deterrence." Id. at *9 ("Given the history of the litigation,

the trial court could have reasonably determined that a lesser sanction would not have served the

purpose of deterrence.") ..

          In Kinney, the appellate court ruled that it was not an abuse of discretion for the trial

court to award sanctions under Chapter 27 in an amount equal to 1.66 times the amount of

attorney's fees awarded to the defendant in the first SLAPP lawsuit. Id. at *10. Here, the jury

determined the reasonable attorney's fees amount to be $250,001.44. That amount multiplied by

1.66 equals $415,000. Accordingly, Defendant requests that the Court (1) find that Plaintiffs

brought this lawsuit to deter or prevent Defendant from exercising its right of free speech, that

Plaintiffs have filed a subsequent lawsuit for the same purpose, and that, considering the above,

    The Defendant requests that the Court take judicial notice of all of the papers on file and all of the proceedings
in Cause No. 2013-76215 in connection with its awarding sanctions against Plaintiffs.



                                                          5
3818625
sanctions in at least the amount of $415,000 are necessary to deter Plaintiffs from bringing

subsequent SLAPP lawsuits and (2) based on the above, enter a final judgment requiring

Plaintiffs to pay to Defendant at least $415,000 in sanctions under Section 27.009(a)(2). TEX.

CIV. PRAC. & REM. CODE ANN. § 27.009(a)(l) (West 2014).

                                         IV.     CONCLUSION

          In consideration of the foregoing, Defendant respectfully requests that the Court enter a

final judgment which provides for the following:

          I.     an order that Plaintiffs' claims against Defendant be dismissed with prejudice in
                 their entirety and that Plaintiffs take nothing on all of their claims;

          2.     an award to Defendant of attorneys' fees incurred by Defendant in defending this
                 legal action in an amount of at least $250,001.44;

          3.     that all costs of court incurred in this cause be taxed against Plaintiffs;

          4.     an award to Defendant of $6,237.77 for expenses incurred by Defendant in
                 defending this legal action;

          5.     an award to Defendant of not less than $415,000 in sanctions against Plaintiffs;
                 and

          6.     For such other and further relief to which it may be entitled.

Dated: August 4, 2014.

                                         Respectfully submitted,

                                                 PORTER HEDGES LLP

                                                 By:             Isl Jeffrey R. Elkin
                                                         Jeffrey R. Elkin, SBN 06522180
                                                         M. Harris Stamey, SBN 24060650
                                                         1000 Main Street, 36th Floor
                                                         Houston, Texas 77002-6336
                                                         Telephone: (713) 226-6617
                                                         Telecopier: (713) 226-6217
                                                         jelkin@porterhedges.com
                                                         mstamey@porterhedges.com



                                                    6
3818625
                                            ATTORNEYS FOR DEFENDANT
                                            THE BETTER BUSINESS BUREAU OF
                                            METROPOLITAN HOUSTON, INC.




                            CERTIFICATE OF CONFERENCE

       Counsel for Plaintiffs and Defendant have conferred in a reasonable effort to resolve the
dispute without the necessity of Court intervention, and the effort failed. Therefore, it is
presented to the Court for determination.
                                                          Isl M. Harris Stamey
                                                         M. Harris Stamey




                               CERTIFICATE OF SERVICE

       I certify that a true and correct copy of foregoing document has been served upon all
counsel ofrecord on the 4th day of August, 2014, as follows:

Lori Hood                                          D         By facsimile transmission
Tamara Madden                                      IZl       By electronic transmission
Brian P. Johnson                                   D         By deposit in the United States Mail
919 Milam Street, Suite 1700
                                                   D         ByCMRRR
Houston, TX 77002
(713) 222-2323 (telephone)                         D         By hand-delivery
(713) 222-2226 (facsimile)
lhood@johnsontrent.com
tmadden@johnsontrent.com
bjohnson@johnsontrent.com

ATTORNEY FOR PLAINTIFFS, JOHN
MOORE SERVICES, INC. AND JOHN
MOORE RENOVATION, LLC



                                                         Isl M. Harris Stamey
                                                         M. Harris Stamey




                                               7
3818625
                                           7
                                   CAUSE NO. 2012-35162

JOHN MOORE SERVICES, INC. and                   §       IN THE DISTRICT COURT OF
JOHN MOORE RENOVATION, LLC,                     §
                                                §
              Plaintiffs,                       §
                                                §
v.                                              §       HARRIS COUNTY, TEXAS
                                                §
THE BETTER BUSINESS BUREAU OF                   §
METROPOLITAN HOUSTON, INC.,                     §
                                                §
              Defendant.                        §       269th JUDICIAL DISTRICT

                                 CHARGE OF THE COURT

Members of the Jury:

       After the closing arguments, you will go to the jury room to decide the case, answer the
questions that are attached, and reach a verdict You may discuss the case with other jurors only
when you are all together m the jury room

       Remember my previous mstructlons Do not discuss the case with anyone else, either in
person or by any other means. Do not do any independent mvestigation about the case or
conduct any research. Do not look up any words in dictionaries or on the Internet. Do not post
information about the case on the Internet Do not share any special knowledge or experiences
with the other jurors Do not use your phone or any other electronic device during your
deliberations for any reason.

        Any notes you have taken are for your own personal use. You may take your notes back
into the jury room and consult them during deliberations, but do not show or read your notes to
your fellow jurors during your deliberations. Your notes are not evidence. Each of you should
rely on your independent recollection of the evidence and not be influenced by the fact that
another juror has or has not taken notes.

        You must leave your notes with the bailiff when you are not deliberating. The bailiff will
give your notes to me promptly after collecting them from you. I will make sure your notes are
kept in a safe, secure location and not disclosed to anyone. After you complete your
deliberations, the bailiff will collect your notes. When you are released from jury duty, the
bailiff will promptly destroy your notes so that nobody can read what you wrote.




                                                                          FILED
                                                                              Chris Daniel
                                                                             District Clerk



                                                1

                                       EXHIBIT A
                     I.   INSTRUCTIONS FOR ANSWERING THE QUESTIONS

Here are the instructions for answering the questions.

1. Do not let bias, prejudice, or sympathy play any part m your decision.

2. Base your answers only on the evidence admitted in court and on the law that is in these
   instructions and questions Do not consider or discuss any evidence that was not admitted in
   the courtroom

3. You are to make up your own minds about the facts. You are the sole judges of the
   credibility of the witnesses and the weight to give their testimony. But on matters of law,
   you must follow all of my mstructions

4. If my instructions use a word in a way that is different from its ordinary meaning, use the
   meaning I give you, which will be a proper legal definition.

5. All the questions and answers are important. No one should say that any question or answer
   is not important.

6. Answer "Yes" or "No" to all questions unless you are told otherwise. A "Yes" answer must
   be based on a preponderance of the evidence unless you are told otherwise. Whenever a
   question requires an answer other than "Yes" or "No," your answer must be based on a
   preponderance of the evidence unless you are told otherwise

   The term "preponderance of the evidence" means the greater weight of credible evidence
   presented in this case. If you do not find that a preponderance of the evidence supports a
   "Yes" answer, then answer "No." A preponderance of the evidence is not measured by the
   number of witnesses or by the number of documents admitted in evidence. For a fact to be
   proved by a preponderance of the evidence, you must find that the fact is more likely true
   than not true

   A fact may be established by direct evidence or by circumstantial evidence or both. A fact is
   established by direct evidence when proved by documentary evidence or by witnesses who
   saw the act done or heard the words spoken. A fact is established by circumstantial evidence
   when it may be fairly and reasonably inferred from other facts proved.

7. Do not decide who you think should win before you answer the questions and then just
   answer the questions to match your decision. Answer each question carefully without
   considering who will win. Do not discuss or consider the effect your answers will have.

8. Do not answer questions by drawing straws or by any method of chance.

9. Some questions might ask you for a dollar amount. Do not agree in advance to decide on a
   dollar amount by adding up each juror's amount and then figuring the average.

10. Do not trade your answers. For example, do not say, "I will answer this question your way if
    you answer another question my way."

                                                 2
          11. Unless otherwise instructed, the answers to the questions must be based on the decision of at
              least 10 of the 12 jurors. The same 10 jurors must agree on every answer. Do not agree to be
              bound by a vote of anything less than 10 jurors, even if it would be a majority.

                 As I have said before, if you do not follow these instructions, you will be guilty of juror
          misconduct, and I might have to order a new trial and start this process over again. This would
          waste your time and the parties' money, and would require the taxpayers of this county to pay for
          another trial. If a juror breaks any of these rules, tell that person to stop and report it to me
          immediately.

                                                  II. DEFINITIONS

          As used in this Charge, the following words have the following meanings:

                 1) "Houston BBB" means The Better Business Bureau of Metropolitan Houston, Inc.

                 2) "John Moore" means John Moore Services, Inc and John Moore Renovations, LLC.




r-
......
 0
<">
  .fl; 2014.                                /T) (.              /">



                                                                                                      ~
                                                                                                  2
                                                    3644753
                                                                                         CAUSE NO. 2012-35162

                                                     JOHN MOORE SERVICES, INC. and                   §              IN THE DISTRICT COURT OF
                                                     JOHN MOORE RENOVATION, LLC                      §
                                                                 Plaintiffs,                         §
                                                     V.                                              §                  HARRIS COUNTY, TEXAS
                                                                                                     §
                                                     THE BETTER BUSINESS BUREAU OF                   §
                                                     METROPOLITAN HOUSTON, INC.                      §
                                                                 Defendant.                          §        269rn JUDICIAL DISTRICT COURT


                                                                                           FINAL JUDGMENT


                                                               On July 16, 2013, the First Court of Appeals entered judgment in the original




                                                     dated October 3, 2012. On February 14, 2014, the Texas Supreme Court denied Plaintiffs John

                                                     Moore Services, Inc. and John Moore Renovation, LLC"s (collectively "Plaintiffs'' or "John

                                                     Moore'') petition for review. _?n April 4, 2014, the First Court of Appeals issued its   mandat~
                                                    ~s ca~lfttf~ and certified its judgment to this Court for observance.
                                                               On July 21, 2014, the Houston BBB remaining claim for attorney's fees was tried to a

                                                     jury. Plaintiffs appeared by their representative and by their attorneys of record and announced

                                                     ready for trial. The Houston BBB appeared by its representative and by its attorneys of record

                                                     announced ready for trial. A jury consisting of twelve qualified jurors were duly empaneled, and
CertifiedDocumentNumber:61943380-Page3of7




                                                     the jury reached a verdict on July 22, 2014.

                                                               The Charge of the Court. Questions, Answers, and the Verdict Certificate are

                                                     incorporated herein for all purposes.    Consistent with the jury's findings, the Court renders

                                                     judgment for the Houston BBB and against Plaintiffs for the following amounts:


                                                                                                                          ~;b,+A
                                                     3821737
                                                              (i)     $106,369.28 for representation in the trial court before and during Houston BBB· s

                                                                      original interlocutory appeal, plus post-judgment interest thereon, at the statutory

                                                                      rate of 5% per annum until paid;

                                                              (ii)    $81,360.80 for representation in the Court of Appeals for the original

                                                                      interlocutory appeal, plus post-judgment interest thereon, at the statutory rate of

                                                                      5% per annum until paid;

                                                              (iii)   $37,982.08 for representation in the petition-for-review stage to the Supreme

                                                                      Court of Texas for the original interlocutory appeal, plus post-judgment interest

                                                                      thereon, at the statutory rate of 5% per annum until paid; and

                                                              (iv)    $24,289.28 for representation in the trial court after the original interlocutory

                                                                      appeal was decided, plus post-judgment interest thereon, at the statutory rate of

                                                                      5% per annum until paid.

                                                               Having considered the foregoing, the Defendant's Motion for Entry of Final Judgment,

                                                    including attachments. the Plaintiffs' response, including attachments, if any, Defendant's reply,

                                                    if any, the admissible evidence, the arguments of counsel, the pleadings on file, the evidence

                                                    presented at trial, the jury·s verdict, and the judgment of the First Court of Appeals, the Court is

                                                    of the opinion that the Motion should be GRANTED in ~and that Final Judgment be

                                                    entered. It is therefore,                                        ~
CertifiedDocumentNumber:61943380-Page4of7




                                                               ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau

                                                    of Metropolitan Houston, Inc.'s Motion for Entry of Final Judgment and for           Award~-u




                                                    further;




                                                                                                         2
                                                    3821737
                                                              ORDERED, ADJUDGED AND DECREED that Plaintiffs claims are DISMISSED IN

                                                    THEIR ENTIRETY WITH PREJUDICE, and that Plaintiffs TAKE NOTHING on their claims.

                                                    It is further,

                                                              ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau

                                                    of Metropolitan Houston, Inc. have and recover from Plaintiffs, whom shall be jointly and

                                                    severally liable for such amounts, as a reasonable fee for the necessary services of Houston

                                                    BBB's attorneys in defending against John Moore's legal action:

                                                              (i)     $106,369.28    for representation in the trial court before and during Houston

                                                                      BBB's original interlocutory appeal, plus post-judgment interest thereon, at the

                                                                      statutory rate of 5% per annum until paid;

                                                              (ii)    $81,360.80 for representation in the Court of Appeals for the original

                                                                      interlocutory appeal, plus post-judgment interest thereon, at the statutory rate of

                                                                      5% per annum until paid;

                                                              (iii)   $37 ,982.08 for representation m the petition-for-review stage to the Supreme

                                                                      Court of Texas for the original interlocutory appeal, plus post-judgment interest

                                                                      thereon, at the statutory rate of 5% per annum until paid; and

                                                              (iv)    $24,289.28 for representation in the trial court after the original interlocutory
CertifiedDocumentNumber:61943380-Page5of7




                                                                      appeal was decided, plus post-judgment interest thereon, at the statutory rate of

                                                                      5% per annum until paid,

                                                    for a total of $250,001.44, plus post-judgment interest thereon, at the statutory rate of 5% per

                                                    annum until paid, and which, based on the evidence admitted and considered in this cause, the

                                                    Court finds to be just and equitable. It is further,



                                                                                                        3
                                                    3821737
'·                                                                 ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau

                                                         of Metropolitan Houston, Inc. have and recover from Plain · fs, whom shall be jointly and




                                                         ate~ annum until

                                                         against this legal acf   , an amount whi     , ased on the evidence a      itted and considered in this

                                                         cause, the Court FINDS to be just and equitable. It is further,

                                                                   ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau




                                                         annum until paid, as sanctions under Texas Civil Practice and Remedies Code § 27.009(a)(2).

                                                         The Court finds that Plaintiffs brought this lawsuit to deter or pre     nt Defendan from exercising

                                                         its right o   ree speech

                                                                                                                                                           filed

                                                         and proceedings in connection with Cause No. 2013-76215.               In consideration of the above,

                                                         including the award to Defendant of attomey·s fees in this lawsuit, and all of the evidence

                                                         admitted and considered in this cause, the   ~~anction                 against Plaintiffs under Section
                                                                                                  ~
                                                         27.009(a)(2) in the amount   of~ectly rel~~duct an])o
                                                         be appropriate, sufficient, and necessary to deter Plaintiffs from bringing similar actions
     CertifiedDocumentNumber:61943380-Page6of7




                                                         described by Chapter 27 of the Texas Civil Practice and Remedies Code, and that lesser

                                                         sanctions would be insufficient. It is further,

                                                                   ORDERED, ADJUDGED AND DECREED that all costs of court expended or incurred

                                                         in this cause are hereby taxed against Plaintiffs,     wh~I be jointly and severally liable for


                                                                                                            4
                                                         3821737
                                                    such amount, plus post-judgment interest thereon, at the statutory rate of 5% per annum until

                                                    paid.

                                                               The Court orders execution to issue for this judgment.

                                                               THIS IS A FINAL JUDGMENT. ALL RELIEF NOT EXPRESSLY GRANTED

                                                    HEREIN IS DENIED.

                                                               SIGN ED this   ~a y of .L-~:,.>:4-=:__..<.........,-.:

                                                                                                                        JUDGE PRESIDING


                                                    APPROVED AS TO FORM:

                                                    PORTER HEDGES LLP

                                                    By:     Isl Jeffrey R. Elkin
                                                    Jeffrey R. Elkin, SBN 06522180
                                                    M. Harris Stamey, SBN 24060650
                                                    I000 Main Street, 36th Floor
                                                    Houston, Texas 77002-6336
                                                    Telephone: (713) 226-6617
                                                    Telecopier: (713) 226-6217
                                                    jelkin@porterhedges.com
                                                    mstamey@porterhedges.com

                                                    ATTORNEYS FOR DEFENDANT
CertifiedDocumentNumber:61943380-Page7of7




                                                                                                               5
                                                     3821737
     I, Chris Daniel, District Clerk of Harris
     County, Texas certify that this is a true and
     correct copy of the original record filed and or
     recorded in my office, electronically or hard
     copy, as it appears on this date.
     Witness my official hand and seal of office
     this April 20, 2015


     Certified Document Number:        61943380 Total Pages: 7




     Chris Daniel, DISTRICT CLERK
     HARRIS COUNTY, TEXAS




In accordance with Texas Government Code 406.013 electronically transmitted authenticated
documents are valid. If there is a question regarding the validity of this document and or seal
please e-mail support@hcdistrictclerk.com
 




    Exhibit N
                                                      7
                                              CAUSE NO. 2012-35162

           JOHN MOORE SERVICES, INC. and                   §       IN THE DISTRICT COURT OF
           JOHN MOORE RENOVATION, LLC,                     §
                                                           §
                         Plaintiffs,                       §
                                                           §
           v.                                              §       HARRIS COUNTY, TEXAS
                                                           §
           THE BETTER BUSINESS BUREAU OF                   §
           METROPOLITAN HOUSTON, INC.,                     §
                                                           §
                         Defendant.                        §       269 th JUDICIAL DISTRICT

                                            CHARGE OF THE COURT

           Members of the Jury:

                  After the closing arguments, you will go to the jury room to decide the case, answer the
           questions that are attached, and reach a verdict You may discuss the case with other jurors only
           when you are all together In the jury room

                  Remember my previous InstructlOns Do not discuss the case with anyone else, either in
           person or by any other means. Do not do any independent Investigation about the case or
           conduct any research. Do not look up any words in dictionanes or on the Internet. Do not post
           information about the case on the Internet Do not share any special knowledge or experiences
           with the other jurors Do not use your phone or any other electronic device during your
           deliberations for any reason.

                   Any notes you have taken are for your own personal use. You may take your notes back
           into the jury room and consult them during deliberatlOns, but do not show or read your notes to
           your fellow jurors during your delIberations. Your notes are not evidence. Each of you should
           rely on your independent recollection of the evidence and not be influenced by the fact that
           another juror has or has not taken notes.

                   You must leave your notes with the bailiff when you are not deliberating. The bailiff will
           give your notes to me promptly after collecting them from you. I will make sure your notes are
     ~~    kept in a safe, secure location and not disclosed to anyone. After you complete your
OJ   ~ g   deliberations, the bailiff will collect your notes. When you are released from jury duty, the
~~~
'" S m     bailiff will promptly destroy your notes so that nobody can read what you wrote.
g~~
ro~cn
oen!!:
~om

~-t;'~
~Q~
CO.Qz


     !~                                                                                F I LED
                                                                                         Chris Daniel
                                                                                        District Clerk

                                                                                        JUL 2 2 2014              .,a
                                                                               Time:                       ~'5o~
                                                                                    ·---H~a~rr~la~c~o~un~t~.~r---
                                                           1
                                                                                By.~,.______~~~~_____

                                                                                                         108
                     I. INSTRUCTIONS FOR ANSWERING THE QUESTIONS

Here are the instructions for answering the questions.

1. Do not let bias, prejudice, or sympathy play any part In your decision.

2. Base your answers only on the evidence admitted in court and on the law that is in these
   instructions and questions Do not consIder or discuss any evidence that was not admitted in
   the courtroom

3. You are to make up your own minds about the facts. You are the sole judges of the
   credibility of the witnesses and the weIght to give their testimony. But on matters of law,
   you must follow all of my Instructions

4. If my instructions use a word in a way that is different from its ordinary meaning, use the
   meaning I give you, which will be a proper legal definition.

5. All the questions and answers are important. No one should say that any question or answer
   is not important.

6. Answer "Yes" or "No" to all questions unless you are told otherwise. A "Yes" answer must
   be based on a preponderance of the evidence unless you are told otherwise. Whenever a
   question requires an answer other than "Yes" or "No," your answer must be based on a
   preponderance of the evidence unless you are told otherwise

   The term "preponderance of the evidence" means the greater weight of credible evidence
   presented in this case. If you do not find that a preponderance of the evidence supports a
   "Yes" answer, then answer "No." A preponderance of the evidence is not measured by the
   number of witnesses or by the number of documents admitted in evidence. For a fact to be
   proved by a preponderance of the evidence, you must find that the fact is more likely true
   than not true

   A fact may be established by direct evidence or by circumstantial evidence or both. A fact is
   established by direct evidence when proved by documentary evidence or by witnesses who
   saw the act done or heard the words spoken. A fact is established by circumstantial evidence
   when it may be fairly and reasonably inferred from other facts proved.

7. Do not decide who you think should win before you answer the questions and then just
   answer the questions to match your decision. Answer each question carefully without
   considering who will win. Do not discuss or consider the effect your answers will have.

8. Do not answer questions by drawing straws or by any method of chance.

9. Some questions mIght ask you for a dollar amount. Do not agree in advance to decide on a
   dollar amount by adding up each juror's amount and then figuring the average.

10. Do not trade your answers. For example, do not say, "I WIll answer this question your way if
    you answer another question my way."

                                                 2

                                                                                           109
11. Unless otherwise instructed, the answers to the questions must be based on the decision of at
    least 10 of the 12 jurors. The same 10 jurors must agree on every answer. Do not agree to be
    bound by a vote of anything less than 10 jurors, even if it would be a majority.

       As I have Said before, if you do not follow these instructions, you will be guilty of juror
misconduct, and I might have to order a new trial and start this process over again. This would
waste your time and the parties' money, and would require the taxpayers ofthis county to pay for
another trial. If a juror breaks any of these rules, tell that person to stop and report it to me
immediately.

                                        II.   DEFINITIONS

As used in this Charge, the following words have the following meanings:

       1) "Houston BBB" means The Better Business Bureau of Metropolitan Houston, Inc.

       2) "John Moore" means John Moore Services, Inc and John Moore Renovations, LLC.




                                                 3

                                                                                             110
                                            III. QUESTIONS

Question No.1

What is a reasonable fee for the necessary services of Houston BBB' s attorneys in defending
against John Moore's legal action, stated in dollars and cents?

      You are instructed that the following factors should be considered when
      determining the amount of attorneys' fees:

              a.         the time and labor involved, the novelty and difficulty of the
                         questions involved, and the skill required to perform the legal
                         services properly;

              b.         the likelihood that the acceptance of the particular employment
                         will preclude other employment by the lawyer;

              c          the fee customarily charged in the locality for similar services;

              d.         the amount mvolved and the results obtained;

              e.         the time limitatIOns Imposed by the client or the circumstances;

              f.         the nature and length of the professional relationship with the
                         client,

              g          the experience, reputatIOn and ability of the lawyer or lawyers
                         performing the services; and

              h.         whether the fee is fixed or contingent on results obtained or
                         uncertainty of collection before the legal services have been
                         rendered.

Answer with an amount for each of the following:

a.     For representation in the trial court before and during Houston BBB's original
       interlocutory appeal.

       Answer: $   {o:l- . QS

                                                   4

                                                                                             111
d.   For representation in the trial court after the original interlocutory appeal was decided.

     Answer: $ ~4, ~ . ~'B

e.   For representation after thIS trial in the Court of Appeals.

     Answer: $ _ _~¢~         ____
f.   For representation after this trial at the petition-for-review stage in the Supreme Court of
     Texas.

                         JO
     Answer: $ - - . . . ! . . . - - - - -

g.   For representation after this tnal at the merits-briefing stage in the Supreme Court of
     Texas.

     Answer: $ _----'f4=-_ __

h.   For representatIOn after thIS trial through oral argument and the completion of
     proceedings in the Supreme Court of Texas.

     Answer. $ _----'/0=--___




                                                5

                                                                                               112
                     IV. INSTRUCTIONS REGARDING THE PRESIDING JUROR

1. When you go into the jury room to answer the questions, the first thing you will need to do is
   choose a presiding juror

2. The presiding juror's duties are to:

   a. have the complete charge read aloud if it will be helpful to your deliberations;

   b. preside over your deliberations-meaning to manage the discussions and see that you
      follow these instructions;

   c. give written questions or comments to the bailiff, who will give them to the judge;

   d. write down the answers on which you agree;

   e. get the signatures for the verdict certIficate, and

   f.   notify the bailiff that you have reached a verdict.

Do you understand the dutIes of the presidmgjuror? If you do not, please tell me now.

                  V. INSTRUCTIONS FOR SIGNING THE VERDICT CERTIFICATE

1. Unless otherwise instructed, you may answer the questions on a vote of 10 jurors. The same
   10 jurors must agree on every answer in the charge. This means you may not have one group
   of 10 jurors agree on one answer and a different group of 10 jurors agree on another answer.

2. If 10 jurors agree on every answer, those 10 Jurors sign the verdict.

3. If 11 jurors agree on every answer, those 11 jurors sign the verdict.

4. If all 12 of you agree on every answer, you are unanimous and only the presiding juror signs
   the verdict.

5. All jurors should deliberate on every question You may end up with all 12 of you agreeing
   on some answers, while only 10 or 11 of you agree on other answers. But when you sign the
   verdict, only those 10 who agree on every answer will sign the verdict.

Do you understand these mstructions? If you do not, please tell me now.




                                                              Judge, 269th District Court


                                                   6

                                                                                            113
                                       CERTIFICATE

        We, the jury, have answered the foregoing questions as indicated and return our answers
into court as our verdict.

       I certify that the jury was unanimous m answer to the following questions:

       Answer "All" or list question, includmg subparts:      A/I




                                                       Printed Name of Juror Presiding

If the answers to some questions were not unanimous, the jurors who agreed to those answers
must certify as follows.

       We agree to the answers to the following questions:

      List questions, including subparts:


                  SIGNATURE                                   NAME PRINTED

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.
                                               7

                                                                                         114
 




    Exhibit O
                                                                                                    g6f;
                                     CAUSE NO. 2012-35162                                            5-/
 JOHN MOORE SERVICES, INC. and                  §              IN THE DISTRICT COURT OF
 JOHN MOORE RENOVATION, LLC                     §
             Plaintiffs,                        §
 V.                                             §                  HARRIS COUNTY, TEXAS
                                                §
 THE BETTER BUSINESS BUREAU OF                  §
 METROPOLITAN HOUSTON, INC.                     §
             Defendant.                         §       269 TH JUDICIAL DISTRICT COURT


                                      FINAL JUDGMENT


           On July 16, 2013, the First Court of Appeals entered judgment in the original




 dated October 3, 2012. On February 14,2014, the Texas Supreme Court denied Plaintiffs John

 Moore Services, Inc. and John Moore Renovation, LLC's (collectively "Plaintiffs" or "John

 Moore") petition for review. On April 4, 2014, the First Court of Appeals issued its   mandat~
dh'is   ca~nd certified its judgment to this Court for observance.
           On July 21, 2014, the Houston BBB remaining claim for attorney's fees was tried to a

 jury. Plaintiffs appeared by their representative and by their attorneys of record and announced

 ready for trial. The Houston BBB appeared by its representative and by its attorneys of record

 announced ready for trial. A jury consisting of twelve qualified jurors were duly empaneled, and

 the jury reached a verdict on July 22, 2014.

           The Charge of the Court, Questions, Answers, and the Verdict Certificate are

 incorporated herein for all purposes.    Consistent with the jury's findings, the Court renders

 judgment for the Houston BBB and against Plaintiffs for the following amounts:




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                                                                                              115
           (i)     $106,369.28 for representation in the trial court before and during Houston BBB's

                   original interlocutory appeal, plus post-judgment interest thereon, at the statutory

                   rate of 5% per annum until paid;

           (ii)    $81,360.80 for representation in the Court of Appeals for the original

                   interlocutory appeal, plus post-judgment interest thereon, at the statutory rate of

                   5% per annum until paid;

           (iii)   $37,982.08 for representation   In     the petition-for-review stage to the Supreme

                   Court of Texas for the original interlocutory appeal, plus post-judgment interest

                   thereon, at the statutory rate of 5% per annum until paid; and

           (iv)    $24,289.28 for representation in the trial court after the original interlocutory

                   appeal was decided, plus post-judgment interest thereon, at the statutory rate of

                   5% per annum until paid.

           Having considered the foregoing, the Defendant's Motion for Entry of Final Judgment,

including attachments, the Plaintiffs' response, including attachments, if any, Defendant's reply,

if any, the admissible evidence, the arguments of counsel, the pleadings on file, the evidence

presented at trial, the jury's verdict, and the judgment of the First Court of Appeals, the Court is

of the opinion that the Motion should be GRANTED in &@'t®and that Final Judgment be

entered. It is therefore,                                           ~
           ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau

of Metropolitan Houston, Inc.'s Motion for Entry of Final Judgment and for Award

Costs, Expenses, and Sanctions against Plaintiffs is hereby GRANTED in               1
                                                                                     -~~~



further;




                                                      2
3821737



                                                                                                    116
          ORDERED, ADJUDGED AND DECREED that Plaintiffs claims are DISMISSED IN

THEIR ENTIRETY WITH PREJUDICE, and that Plaintiffs TAKE NOTHING on their claims.

It is further,

          ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau

of Metropolitan Houston, Inc. have and recover from Plaintiffs, whom shall be jointly and

severally liable for such amounts, as a reasonable fee for the necessary services of Houston

BBB's attorneys in defending against John Moore's legal action:

          (i)     $106,369.28    for representation in the trial court before and during Houston

                  BBB's original interlocutory appeal, plus post-judgment interest thereon, at the

                  statutory rate of 5% per annum until paid;

          (ii)    $81,360.80 for representation in the Court of Appeals for the original

                  interlocutory appeal, plus post-judgment interest thereon, at the statutory rate of

                  5% per annum until paid;

          (iii)   $37,982.08 for representation   In   the petition-for-review stage to the Supreme

                  Court of Texas for the original interlocutory appeal, plus post-judgment interest

                  thereon, at the statutory rate of 5% per annum until paid; and

          (iv)    $24,289.28 for representation in the trial court after the original interlocutory

                  appeal was decided, plus post-judgment interest thereon, at the statutory rate of

                  5% per annum until paid,

for a total of $250,001.44, plus post-judgment interest thereon, at the statutory rate of 5% per

annum until paid, and which, based on the evidence admitted and considered in this cause, the

Court finds to be just and equitable. It is further,



                                                   3
3821737



                                                                                                 117
          ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau



                                                                                                 utory



                                                                           itted and considered in this

cause, the Court FINDS to be just and equitable. It is further,

          ORDERED, ADJUDGED AND DECREED that Defendant The Better Business Bureau




annum until paid, as sanctions under Texas Civil Practice and Remedies Code § 27.009(a)(2).

The Court finds that Plaintiffs brought this lawsuit to deter or pre     nt Defendan from exercising



                                                                                                  filed

and proceedings in connection with Cause No. 2013-76215.               In consideration of the above,

including the award to Defendant of attorney's fees in this lawsuit, and all of the evidence

admitted and considered in this cause, ~~~anction against Plaintiffs under Section

27.009(a)(2) in the amount   of~et;t1Y ~a ~~duct an{ho
be appropriate, sufficient, and necessary to deter Plaintiffs from bringing similar actions

described by Chapter 27 of the Texas Civil Practice and Remedies Code, and that lesser

sanctions would be insufficient. It is further,

          ORDERED, ADJUDGED AND DECREED that all costs of court expended or incurred

in this cause are hereby taxed against Plaintiffs,    who6"'~~:l be jointly and severally liable for


                                                  4
3821737



                                                                                                    118
such amount, plus post-judgment interest thereon, at the statutory rate of 5% per annum until

paid.

          The Court orders execution to issue for this judgment.

          THIS IS A FINAL JUDGMENT. ALL RELIEF NOT EXPRESSLY GRANTED

HEREIN IS DENIED.

          SIGNED this   ~ay of~-=~=-....'---::o""-":'

                                                              JUDGE PRESIDING


APPROVED AS TO FORM:

PORTER HEDGES LLP

By:     lsi Jeffrey R. Elkin
Jeffrey R. Elkin, SBN 06522180
M. Harris Stamey, SBN 24060650
1000 Main Street, 36th Floor
Houston, Texas 77002-6336
Telephone: (713) 226-6617
Telecopier: (713) 226-6217
jelkinUVporterhedges.com
mstameyUVporterhed ges.com

ATTORNEYS FOR DEFENDANT




                                                   5
3821737



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