STATE OF WEST VIRGINIA
SUPREME COURT OF APPEALS
FILED
MICHELLE D. MASTERS, March 30, 2017
Claimant Below, Petitioner RORY L. PERRY II, CLERK
SUPREME COURT OF APPEALS
OF WEST VIRGINIA
vs.) No. 16-0311 (BOR Appeal No. 2050894)
(Claim No. 2013024698)
GREENBRIER HOTEL CORPORATION,
Employer Below, Respondent
MEMORANDUM DECISION
Petitioner Michelle D. Masters, by Patrick K. Maroney, her attorney, appeals the decision
of the West Virginia Workers’ Compensation Board of Review. Greenbrier Hotel Corporation,
by James W. Heslep, its attorney, filed a timely response.
This appeal arises from the Board of Review’s Final Order dated March 3, 2016, in
which the Board affirmed an October 20, 2015, Order of the Workers’ Compensation Office of
Judges. In its Order, the Office of Judges affirmed the claims administrator’s January 14, 2015,
decision to deny medical authorization for a repeat cervical MRI and ten occupational therapy
sessions over an eight month period. The Court has carefully reviewed the records, written
arguments, and appendices contained in the briefs, and the case is mature for consideration.
This Court has considered the parties’ briefs and the record on appeal. The facts and legal
arguments are adequately presented, and the decisional process would not be significantly aided
by oral argument. Upon consideration of the standard of review, the briefs, and the record
presented, the Court finds no substantial question of law and no prejudicial error. For these
reasons, a memorandum decision is appropriate under Rule 21 of the Rules of Appellate
Procedure.
Ms. Masters, a culinary instructor for Greenbrier Hotel Corporation, injured her neck and
shoulder on July 11, 2012, while lifting a mini fridge onto a countertop. The claims administrator
held the claim compensable on July 18, 2012, for a sprain of the shoulder/arm and neck as well
as overexertion and strenuous movement. An MRI performed the same day revealed a left lateral
C5-C6 disc protrusion creating nerve root encroachment, a small posterior central and left
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paramidline C6-C7 disc protrusion creating no nerve root displacement, and a small focal
posterior central T1-T2 disc protrusion creating no cord compression.
Robert Thompson, M.D., of the Greenbrier Clinic, examined Ms. Masters on July 20,
2012, and stated that she suffered from cervical disease. He suggested physical therapy and
advised Ms. Masters to remain off work until further evaluation. Bruce Guberman, M.D.,
completed an independent medical evaluation on October 18, 2012, in which he opined that her
treatment up to this point had been medically necessary and appropriate. Dr. Guberman believed
that Ms. Masters was not at her maximum degree of medical improvement in relation to her
cervical spine and would benefit from follow-ups with her treating physician and a nerve
conduction study. Dr. Guberman believed Ms. Masters’s shoulders were doing well and were not
the source of her problems. He found her to be at maximum medical improvement in relation to
her shoulders and opined that she did not suffer any whole person impairment related to them.
On May 23, 2013, Joseph Grady, M.D., performed an independent medical evaluation
and noted that Ms. Masters has already completed forty-four physical therapy sessions up to this
point with reports that they provided some relief. She has also been treated with oral steroids and
returned to work after a few weeks on a part-time basis. He concluded that it would be
reasonable for her to consider having injections in her neck in light of her structural
abnormalities. Dr. Grady opined that she did not wish to pursue those, or if they cannot be
performed, Ms. Masters would likely then be at maximum medical improvement. He believed
the use of a nonsteroidal anti-inflammatory medication, such as Naproxen, is reasonable.
James Dauphin, M.D., performed a physician’s review for the purpose of determining
whether the request for occupational therapy sessions and occipital nerve blocks is reasonable.
He recommended the nerve block but found that the occupational therapy sessions should be
denied. He stated that Ms. Masters has had forty-five physical medicine treatments in this claim
and has reached maximum medical improvement, with the exception of her neck. Dr. Dauphin
stated that Ms. Masters should continue to receive epidural injections in her neck, and upon
completion of the injections, Dr. Grady should be asked to issue an addendum report providing
an impairment rating. He stated the occupational therapy sessions exceeded treatment guidelines
set forth in West Virginia Code of State Rules § 85-20 (2006).
Ms. Masters underwent cervical epidural injections on January 14, 2014. On May 12,
2014, A.E. Landis, M.D., performed an independent medical evaluation. Dr. Landis opined that
Ms. Masters was at her maximum degree of medical improvement in relation to all her injuries.
However, he opined that Ms. Masters would require some ongoing treatment to maintain her
maximum degree of medical improvement. Dr. Landis recommended the regular use of a home
cervical traction device.
Rebecca Thaxton, M.D., performed a physician’s review on November 16, 2014, which
addressed the reasonableness of the requested repeat cervical MRI, cervical nerve block, and
occupational therapy sessions. Dr. Thaxton did not recommend payment for the repeat cervical
MRI and osteopathic manipulation. She did recommend payment of the repeat cervical nerve
block. Dr. Thaxton opined that the physical therapy in this claim has been excessive and exceeds
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the guidelines set forth in West Virginia Code of State Rules § 85-20. She concluded that
occupational therapy sessions are no longer reasonable or within the treatment guidelines. Dr.
Thaxton stated that an MRI performed now would not be reflective of the acute injury from
2012, and therefore should not be approved.
On December 18, 2014, the claims administrator initially denied the request for a repeat
cervical MRI and ten occupational therapy sessions over an eight month period. On January 13,
2015, the StreetSelect Grievance Board determined that a repeat MRI would not reveal anything
pertinent to the 2012 injury. Further, the Board found that ten occupational therapy sessions over
an eight month period were also not reasonably required. Based upon the StreetSelect Grievance
Board’s determination, the claims administrator denied medical authorization for a repeat
cervical MRI and ten occupational therapy sessions over an eight month period on January 14,
2015.
On August 20, 2015, Ms. Masters was deposed. She testified about her injury and the
treatment she has received thus far. She was originally treated at the Greenbrier Clinic and then
she had vocational rehabilitation. She returned to work in a modified form in October of 2012
and started full duty sometime thereafter. Around January of 2015, her workload increased
which she stated put more strain on her neck.
On October 20, 2015, the Office of Judges determined that the medical evidence did not
support the authorization of the additional treatment of a repeat cervical MRI or ten occupational
therapy sessions over an eight month period for the treatment of the compensable sprain. The
Office of Judges noted that under West Virginia Code of State Rules § 85-20-35.5 (2006), the
expected recovery period for a sprain is not to exceed eight weeks. The Office of Judges noted
that the request for a repeat MRI and occupational therapy was completed two years after the
injury. Furthermore, Ms. Masters was determined to be at maximum medical improvement on
May 12, 2014. The Office of Judges determined that the treatment received to date was excessive
pursuant to the treatment guidelines contained in West Virginia Code of State Rules § 85-20. The
Board of Review adopted the findings of the Office of Judges and affirmed its Order on March 3,
2016.
After review, we agree with the consistent decisions of the Office of Judges and Board of
Review. The evidence of record supports the conclusion that any further treatment would be
outside of the guidelines contained in West Virginia Code of State Rules § 85-20 without
sufficient justification. Furthermore, there is evidence that Ms. Masters has reached maximum
medical improvement. As a result, it was proper for the Office of Judges and Board of Review to
deny authorization for such treatment.
For the foregoing reasons, we find that the decision of the Board of Review is not in clear
violation of any constitutional or statutory provision, nor is it clearly the result of erroneous
conclusions of law, nor is it based upon a material misstatement or mischaracterization of the
evidentiary record. Therefore, the decision of the Board of Review is affirmed.
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Affirmed.
ISSUED: March 30, 2017
CONCURRED IN BY:
Chief Justice Allen H. Loughry II
Justice Robin J. Davis
Justice Margaret L. Workman
Justice Menis E. Ketchum
Justice Elizabeth D. Walker
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