Steel Creations by and Through Kesa, the Kentucky Workers' Compensation Fund v. Injured Workers' Pharmacy

RENDERED:AUGUST24,2017 TO BE PUBLISHED ~upr:em:e mpensation patients to use IWP; (2) IWP charged insurers "the full fee schedule, which is generally 25% greater" than what the insurers were charged by other area · pharmacies; and (3) IWP complained because KESA was reimbursing it at the lower rate. In response to the Senator"s specific questions, the Attorney General noted that, while KRS 342.0011(15) lists medicines as a "medical service," the statute contains no definition for "medical provider." Because "mec:!ical services" does not appear in the context of medical provider choice, the Attorney General concluded that a pharmacy is not a medical provider for choice of provider purposes. Therefore, an employer or insurer could direct a claimant to a particular pharmacy or group of pharmacies. The Attorney General also stated that there was no case law regarding this, which ignored a Board opinion stating that pharmacies are medical providers. Finally, the Attorney General stated that an employer or insurer could not enter into a fee agreement and force a non-party to that agreement to accept the agreed to fee. G. Evidence common to all claims. The parties filed a substantial amount of evidence regarding the business models of IWP and M. Joseph; the various methods tliat arguably can be or should be used to determine the average wholesale price of pharmaceuticals; 8 and. the advantages and disadvantages to using each of those methods. We summarize that evidence below to the extent it is necessary to understand the disputes among the parties. lWP has a warehouse and retail outlet in Andover, Massachusetts. It fills prescriptions, in pertinent part, for injured workers and primarily markets itself to plaintiffs' attorneys. Therefore, most of its "referrals" are from plaintiffs' attorneys, as is the case with the five individual claimants herein. We note that, despite the statements in the Attorney General's opinion, there was no evidence presented that any physicians required their patients to use IWP. After an injured worker enrolls with IWP and IWP receives a prescription, it verifies the authenticity of the prescription and fills it without requiring authorization from the insurer. If an AW subsequently determines that the pres.cription was for a nonwork-related condition or otherwise is not compensable by the insurer, IWP will not balance bill the patient but will write off the cost of any non-covered medication. IWP undertakes this risk because it views itself as a patient advocate and does not want to unnecessarily delay providing prescribed medication. IWP, which operates in a number of states, charges insurers for medication it dispenses pursuant to its interpretation.of the appropriate fee schedule. In Kentucky, IWP charges the "average wholesale price," as set forth 9 in a publication known as "Medi-Span."3 IWP charges the published average wholesale price regardless of what it actually pays for the medication it dispenses. M. Joseph acts as a "middle-man" between KESA and several pharmacy. benefit management companies, which act as middlemen between pharmacies and pharmaceutical manufacturers.4 Pharmacy benefit management companies have 'contracts with a numbt;r of pharmacies to provide medication to those pharmacies at an agreed to price. That price reflects the price the pharmacy benefit management companies have negotiated with the ' pharmaceutical manufacturers and includes discounts for volume as well as for manufacturer provided rebates. The pharmacies bill the pharmacy benefit management companies based on the agreed to price. · Pllrsuant to M. Joseph's contracts with the pharmacy benefit management companies, the companies bill M. Joseph for the medications that claimants of M. Joseph clients have purchased. The pharmacy benefit management companies add an "upcharge" to what the pharmacies bill before sending the bills to M. Joseph. M. Joseph then adds an "upcharge" to that amount and bills its clients. 3 It appears that IWP may have used a publication known as "First Databank" at some point during the litigation. However, First Databank apparently no longer publishes data regarding average wholesale·pharmaceutical prices and IWP switched to Medi-Span. 4 Claiming that it was a trade secret, representatives of M. Joseph would not identify the pharmacy benefit management companies with which it has contractual relationships. 10 M. Joseph's primary fact witness, Michael Bartlett, testified that he did not know how much the pharmacy benefit management compani~s added as an upcharge, and he refused to testify about the amount M. Joseph added as an upcharge claiming that information is a trade secret. Furthermore, none of the witnesses could or would testify regarding the agreed to price for medications that had been negotiated between the pharmacy benefit management companies and the pharmacies. KESA has a "hand-shake" agreement with M. Joseph whereby M. Joseph provides a prescription card to KESA's insureds that the insureds can use at most pharmacies in the.Commonwealth. When the insured presents the card to get a prescription filled, the pharmacist can verify if the prescription is authorized.5 If it is not, the pharmacist c_alls a representative from M. Joseph who then contacts an adjuster at KESA. The adjuster will then either authorize the pharmacist to fill the prescription or advise the pharmacist and the insured that additional information is needed. It is this authorization procedure that causes the delays about which the named claimants complained. M. Joseph markets itself by representing that it can provide prescription medications to insureds at an average cost that is approximately 25% below the average wholesale price. It is unclear whether M. Joseph uses a published average wholesale price when making this assertion; however, it appears that is the case. KESA filed int!Yevidence spreadsheets showing the difference 5 It is unclear if a pharmacist is required to obtain authorization; however, it is undisputed that most if not all pharmacists, with the exception of the pharmacists at IWP, will not fill a prescription without receiving authorization. 11 between what M. Joseph charges for prescriptions and what IWP charges. For some medications the difference is as much as several hundred dollars and for others there is little to no difference. In addition to the preceding, the parties filed voluminous testimony about the difference between the published average wholesale price and the actual average wholesale price. According to KESA's expert witness, the published average wholesale price is provided to the publishers by the pharmaceutical manufacturers and has no relationship to what wholesalers actually charge. A more accurate measure, although it is not exact either, is the published wholesale acquisition cost, which is a reflection of what the . wholesalers pay the. manufacturers. However, this number, like the number .for the published average wholesale price, is also provided by the manufacturers. It appears that most states use the published average wholesale price and/ or the wholesale acquisition cost as a starting point for pricing purposes but do not explicitly adopt either in toto. Neither party filed any evidence regarding the actual wholesale price IWP pays for the medications it dispenses. However, we note that, for nearly two and a half years of this litigation, KESA did not challenge IWP's charges as being in excess of the prescription fee schedule. In fact, KESA did not officially list that as an issue until September 7, 2012, which was after the vast majority of the depositions had been taken and filed.6 6 The only arguably dispositive deposition taken after September 7, 2012 was an update deposition ofKESA's expert, Dr. Rost . .12 In a rare step in workers' compensation claims, KESA joined the. Commissioner of the Department of Workers' Claims (the Department) as a party. The Commissioner testified that 803 KAR 25:092, which is commonly known as the pharmacy fee schedule, controls how prescription fees are charged and it "speaks for itself." The average wholesale price is "the average wholesale price of a given drug at a specific point in time." The Commissioner stated that he did not know what proof the parties would need to put forth to establish what the average wholesale price is; however, he noted that the Department had not adopted any pricing publications. Determining what price meets the regulatory definitions would be a matter for an ALJ, not the Commissioner. Finally, the Commissioner noted that, years prior to the Attorney General's opinion, the Board had determined that a pharmacy is a medical provider, and the Department follows Board opinions until an appellate court rules to the contrary. H. The ALJ's Opinion. Following a number of petitions for reconsideration, the AW ultimately made five findings/decisions that are pertinent to this appeal. First, he found that a pharmacy is a medical provider, which entitles a claimant to choose which pharmacy to use. Second, he found that 803 KAR 25:092 §§ 1 and 2 neither mandate nor exclude consideration of a published average wholesale price, and they should be interpreted as follows: (a) Pursuant to 803 KAR 25:092§1(6), "wholesale price" is the average wholesale price drugstores (or any other pharmaceutical 13 providers) pay to wholesalers when purchasing pharmaceuticals for distribution in filling prescriptions for customers. (b) A pharmacist filling prescriptions for an injured worker which requires dispensing brand name drugs for a workers[sic] compensation injury is entitled to be reimbursed in an amount equal to the wholesale price as determined pursuant to 803 KAR 25:092§1(6) the pharmacist paid for the drug dispensed plus a five dollar ($5.00) fee and any applicable federal or state tax or assessment. (c) A pharmacist filling prescriptions for an injured worker for a workers [sic] compensation injury with drugs which are not brand name drugs is entitled to be reimbursed in an amount equal to the wholesale price as determined pursuant to 803 KAR 25:092§1(6) the pharmacist paid for the lowest price drug which is therapeutically equivalent to the drug use[d] to fill the prescription which the pharmacist has in stock in his establishment at the time he fills the prescription, plus a five dollar ($5.00) dispensing fee and any applicable federal or state tax or assessment. (Emphasis added.) Third, the CAW found that KESA "brought and prosecuted [the medical fee disputes] without reasonable ground and without reasonable medical or factual foundation" and he assessed the entire cost of the proceedings to the claimants. Fourth, the CAW ordered KESA to "pay all contested pharmaceutical bills ... pursuant to KRS 342.020 and the pertinent regulations." Finally, the AW found that IWP is not entitled to interest on any unpaid or overdue balances it claims. Both parties appealed to the Board. KESA argued, in pertinent part, that: the CAW correctly found that a pharmacy should be paid based on the actual average wholesale price the pharmacy paid for dispensed medication; the CAW incorrectly found that the regulation does not require exclusion of the use of publil:ihed average wholesale prices when calculating the amount a 14 pharmacy is owed; the CAW erred in assessing costs; and the CAW erred in finding a pharmacy is a medical provider. IWP argued that the CAW erred when he failed to award interest on any past due payments. The Board agreed with KESA that the award of sanctions was not justified, but otherwise affirmed the CAW. Both parties sought review qy the Court of Appeals, and the Court of Appeals affirmed the Board. In doing so, the Court of Appeals erroneously stated that the CAW had ordered KESA to pay IWP based on the published average wholesale price that IWP had charged. This misstatement by the Court of Appeals appears to be fueling, in large part, · KESA's appeal to ~is Court. As noted above, the parties raise essentially the same issues they have argued throughout this lil}gation. We address those issues below. II. STANDARD OF REVIEW. The issues presented by the parties primarily require us to interpret statutory and regulatory provisions, which we review de novo. Saint Joseph Hosp. v. Frye, 415 S.W.3d 631, 632 (Ky. 2013). However, we defer to the CAW with regard to factual determinations and, when the issues involve mixed questions of fact and law, we have greater latitude to determine if the underlying opinion is supported by probative evidence. See Purchase Transp. Services v. Estate of Wilson, 39 S.W.3d 816, 817-18 (Ky. 2001). III. ANALYSIS. A. The CALJ correctly determined that a pharmacy is a medical provider. 15 KESA argues that workers' compensation claimants are not entitled to choose a pharmacy because a pharmacy is not a medical provider. The CALJ, the Board, and the Court of Appeals found to the contr~. To resolve this issue we must look to two statutory provisions, KRS 342.020(1) and KRS 342.0011(15). KRS 342.020(1) provides that: In addition to all other compensation. provided in this chapter, the employer shall pay for the cure and relief from the effects of an injury or occupational disease the medical, surgical, and hospital treatment, including nursing, medical, and surgical supplies and appliances, as may reasonably be required at the time of the injury and thereafter during disability, or as may be required for the cure and treatment of an occupational disease. The employer's obligation to pay the benefits specified in this section shall continue for so long as the employee is disabled regardless of the duration of the employee's income benefits. In the absence of designation of a managed health care system by the employer, the employee may select medical providers to treat his injury or occupational disease. Even if the employer has designated a managed health care system, the injured employee may elect to continue treating with a physician who provided emergency medical care or treatment to the employee. The employer, insurer, or payment obligor acting on behalf of the employer, shall make all payments for services rendered to an employee directly to the provider of the services within thirty (30) days of receipt of a statement for services. The comrµissioner shall promulgate administrative regulations establishing conditions under which the thirty (30) day period for payment may be tolled. The proviq.er of medical services shall submit the statement for services within forty-five (45) days of the day treatment is initiated and every forty- five (45) days thereafter, if appropriate, as long as medical services are rendered. Except as provided in subsection (4) of this section, in no event shall a medical fee exceed the limitations of an adopted medical fee schedule or other limitations contained in KRS 342.035, whichever is lower. The commissioner may promulgate administrative regulations establishing the form and content of a statement for services and procedures by which disputes relative to the necessity, effectiveness, frequency, and cost of services may be resolved. (Emphasis added.) 16 There is no definition of"medical provider" in KRS Chapter 342. However, KRS 342.0011(15) defines "medical services" as: "medical, surgical, dental, hospital, nursing, and medical rehabilitation services, medicines, and fittings for artificial or prosthetic , devices." (Emphasis added.) As.did the Court of Appeals, we hold that the plain meaning of these two statutes is that a - medical provider is one who provides medical services. Since medicines are "medical services," and a pharmacist provides that medical service, a pharmacist is a medical provider. Therefore, absent an employer's participation in a managed health care system, claimants are free to choose which pharmacy to use. We note KESA's argument that such a holding will "open a door through which other commercial operators ... could pass." However, if that door has been opened, it is the General Assembly that opened it, not the Court. Furthermore, to the .extent those other commercial operators are subject to the appropriate fee schedule, we fail to see how KESA would be harmed by a claimant exercising that choice. B. The CALJ correctly interpreted the "pharmacy fee schedule." The workers' compensation "pharmacy fee schedule" is set forth in 803 KAR 25:092. We put that phrase in quotation marks because this fee schedule is not what we typically think of as a fee schedule. It does not set out specific 17 reimbursement rates for medications and it does not adopt any specific p-y.blished schedule of reimbursement rates. 7 Rather it provides as follows: . Any duly licensed pharmacist dispensing pharmaceuticals . pursuant to KRS Chapter 342 shall be entitled to be reimbursed m the amount of the equivalent drug product wholesale price of the lowest priced therapeutically equivalent drug the dispensing pharmacist has in stock, at the time of dispensing, plus a five (5) dollar dispensing fee plus any applicable federal or state tax or assessment. · 803 KAR 25:092 § 2. "Wholesale price• is defined as "the average wholesale price charged by wholesalers at a given time." 803 KAR 25:092 § 1(6). The CAW interpreted the fee schedule as entitling a pharmacist to reimbursement based on the average wholesale price the pharmacist paid for a given medication, plus the dispensing fee. In doing so, the CAW stated that the regulation neither adopted nor excluded the use of a published average wholesale price guide to determine the appropriate reimbursement rate. The Board and the Court of Appeals agreed with the CAW. KESA agrees with the CAW's interpretation of the regulation. However, it argues on appeal that the evidence compelled a finding that the published average wholesale price cannot be the basis for determining reimbursement rates in this case. IWP on the other hand argues that the published average wholesale price can be used and should be used to determine the reimbursement rate. We address each argument in turn below. 7 It appears from the evidence that the published and actual average wholesale prices of pharmaceuticals change frequently, with the published guides being updated frequently. 18 KESA is correct that its expert testified that published average wholesale prices have little to do with actual wholesale prices. However, neither that testimony nor the regulation itself compel the finding KESA seeks. We note that KESA's own witness testified that IWP's prices were in keeping with the pharmacy fee schedule, testimony the CAW could have chosen to believe. Furthermore, although M. Joseph claimed that it obtained medication for KESA at an average of 25% less than the· average wholesale price, spreadsheets filed by KESA show that the M. Joseph and IWP prices for some medications were the same. Thus, KESA's proof was, at least in part, inconsistent with its argument. Finally, if the Department of Workers' Claims had wanted to exclude the use of published average wholesale prices, it could have specifically stated as much in its regulation. As to IWP's argument, the regulation does not ·mandate or even suggest that published average wholesale prices should be used to determine the appropriate reimbursement rate. Furthermore, IWP's argument to the contrary notwithstanding, the Commissioner testified that the Department has not taken the position that a published price controls the reimbursement price. Therefore, IWP's argument that those guides should be the sole arbiter of reimbursement rates is without merit. So, how should pharmacy reimbursement rate disputes be resolved? The same way all other disputes under KRS 342 are resolved. The parties present their proof, and the AW makes a determination. The AW may, but is not · required to, take into consideration the published average wholesale price. The 19 ALJ may also take into consideration the wholesale acquisition price, which has some connection to what a wholesaler would charge a retailer. However, unless the ALJ determines that the published average wholesale price or the . wholesale acquisition price is the actual average wholesale price the pharmacist paid, the AW may not simply adopt either of those pricing guides in toto. s The AW must determine the actual wholesale price the pharmacist paid, which may or may not have a relevant correlation to either the published average wholesale price or the wholesale acquisition price. Regardless, the ALJ, by exercising the discretion granted to him or her, must determine what the approp]'.iate reimbursement rate is under the regulation. We recognize that this could, as lWP argues, put a considerable strain on the already busy AWs. That may or may not be the case. However, if that occurs, the Department can take the appropriate steps to remedy the situation by amending the regulation. As to this case, the CALJ did not order KESA to reimburse IWP based on the published average wholesale price that IWP charged. He ordered KESA to reimburse lWP pursuant to the statute and regulations, which he correctly interpreted to be the actual average wholesale price IWP paid. However, the s For the sake of clarity, we are not stating that any of the pricing guides are per se admissible. Any such guide must be admissible pursuant to 803 KAR 25:010 Section 14, and the AW is free to exercise his or her discretion in either admitting or excluding a proffered pricing guide within the confines of that regulation. Based on the record before us in this case, it appears that the published average wholesale price guides and the wholesale acquisition price guide may not be particuiarly relevant. · However, none of the parties have sought to introduce into evidence any of those · pricing guides. If a party attempts to do so and there is an objection, the AW must undertake the appropriate analysis before admitting or excluding any proffered pricing guides. 20 CAW did not make any specific findings regarding the actual average wholesale price IWP paid for _the medications it dispensed. KESA's argument that its payment to IWP based on the M. Joseph agreement satisfies the regulation is without merit. As we understand this argument, KESA believes that the pharmacy benefit management companies with which it has contractual relationships have established the average wholesale price through their contracts with the pharmacies. Thus, by paying IWP the M. Joseph price, KESA is paying the actual average wholesale price. However, the regulation states that reimbursement is based on what the dispensing pharmacy (IWP) paid for medications, not what another dispensing pharmacy (Walgreens, Kroger, Meijer, etc.) may have paid. Therefore, this matter must be remanded to the Department for assignment to an AW with instructions to make findings regarding what IWP's actual average wholesale price was for the medications at issue. Finally, we note that 803 KAR 25:092 § 3(4) provides that "[a]ny insurance carrier, self-insured employer or group self-insured employer may enter into an agreement with any pharmacy to provide reimbursement at a lower amount than that required in this administrative _regulation." Thus, there is no prohibition against the arrangement KESA has with M. Joseph and there would be no prohibition against KESA entering into a similar arrangement with IWP. However, KESA cannot unilaterally impose its M. Joseph agreement on IWP. 21 ' C. The CAW correctly found that KESA is not liable for interest on any past due amounts it owes IWP. On remand, the AW may find that KESA does not owe IWP any additional sums. However, because the AW could find otherwise, the issue of interest on past due benefits may arise. Therefore, we address it. "It is fundamental that administrative agencies are creatures of statute and must find within the statute warrant for the exercise of any authority which they claim." Dept. for Nat. Res. and Envtl. Prot. v. Stearns Coal & Lumber Co., 563 S.W.2d 471, 473 (Ky. 1978). KRS 342.040 provides for the assessment of interest on past due income benefits; however, there is no corollary for payment of interest on past due medical expense benefits. We presume that the General Assembly acted intentionally when it provided for the payment of interest on past due income benefits while omitting the payment of . . interest from past due medical expense benefits. See Turner v. Nelson, 342 S.W.3d 866, 873 (Ky. 2011). Therefore, we agree with the CAW, the Board, and the Court of Appeals that !WP is not entitled to any interest on any past due payments. D. The Board correctly reversed the CAW's assessment of costs. The CAW found that the Attorney General's opinion did not provide a reasonable legal or factual basis for KESA's decision to direct the named claimants to use the M. Joseph program to obtain their medications. In doing so, the CAW noted that the Attorney General's opinion: (1) stated that the claimants did not have the right to choose their pharmacy, but it did not state that KESA had the right to make that choice; (2) was based in part on the 22 ipcorrect assertion that physicians were directing therr patients to IWP; and (3) ran counter to a Board opinion. Based primarily on the preceding findings, the CAW ordered KESA to pay the entire cost of the proceedings. The Board found that the Attorney General's opinion was sufficient to support KESA's actions. The Court of Appeals agreed with the Board. We agree with the ultimate decisions by the Board and the Court of Appeals but for somewhat different reasons. KRS 342.310 provides, in pertinent part, that an AW "may assess the whole cost of the proceedings" if he determin~s that the proceedings were "brought, prosecuted, or defended without reasonable ground." Whether to assess such cost is within the AW's discretion. Richey v. Perry Arnold, Inc., 391 S.W.3d 705, 713 (Ky. 2012). If the only issue before the CAW was whether KESA could direct the claimants to use KESA approved pharmacies, we might be convinced that the Board and the Court of Appeals. overstepped their bounds. It was within the CAW's discretion to find that the opinion of the Attorney General was not a sufficient basis to support KESA's action, particularly in the face of a Board opinion to the contrary. However, as the litigation progressed, the interpretation of KAR 25:092 became an issue as did the appropriateness of IWP's charges·. This was an issue of first impression, which KESA had a reasonable legal and· factual basis to challenge. Because the CAW did not factor this issue into his decision to assess costs, he abused his discretion. 23 Therefore, we affirm the Court of Appeals and the Board in their reversal of the CAW's assessment of the cost of the proceedings against KESA. IV. CONCLUSION. For the foregoing reasons, we affirm the Court of Appeals opinion regarding the assessment of interest and sanctions. We also affirm the Court of Appeals that a pharmacy is a medical provider. However, we vacate the remainder of the Court of Appeals opinion and remand because the CAW did not make a determination regarding the actual average wholesale price paid by IWP. On remand, the AW, or CAW if appropriate, must determine what IWP's actual average wholesale price was for the contested medications. The AW, or CAW if appropriate, may reopen proof if he or she deems it necessary to do so. · Minton, C.J.; Cunningham, Hughes, Keller, Venters, JJ., and Special Justices David Samford and Kimberly Mccann, sitting. All concur. VanMeter and Wright, JJ., not sitting. 24 COUNSEL FOR APPELLANTS/CROSS-APPELLEES, STEEL CREATIONS, BY AND THROUGH KESA, THE KENT{lCKY WORKERS' COMPENSATION FUND; MURRAY ELECTRONICS, BY AND THROUGH KESA, THE.KENTUCKY WORKERS' COMPENSATION FUND; FAMILY ALLERGY AND ASTHMA, BY AND THROUGH KESA, THE KENTUCKY WORKERS' COMPENSATION FUND; AND SAMARITAN ALLIANCE, BY AND THROUGH KESA, THE KENTUCKY WORKERS' COMPENSATION FUND: Joseph L. Ardery Griffin Teny Sumner Frost Brown Todd, LLC James Gordon Fogle Fogle Keller Purdy, PLLC COUNSEL FOR APPELLANT/CROSS-APPELLEE, PRESTON HIGHWAY METERED CONCRETE, BY AND THOUGH KESA, THE KENTUCKY WORKERS' COMPENSATION FUND: . Joseph L. Ardery Griffin Teny Sumner Frost Brown Tcidd, LLC James Gordon Fogle Fogle Keller Purdy, PLLC Natalie Laszkowski Fulton- & Devlin, LLC COUNSEL FOR APPELLEE/CROSS-APPELLANT, INJURED WORKERS' PHARMACY: Charles E. Jennings Eric M. Lamb Lamb & Lamb, PSC COUNSEL FOR APPELLEES/CROSS-APPELLANTS, KEVIN KERCH AND DONALD GRAMMER: Charles E. Jennings 25 COUNSEL FOR APPELLEE/CROSS-APPELLANT, KEM BARNES: Jeffery Roberts Roberts Law Office COUNSEL FOR APPELLEE/CROSS-APPELLEE, RITA MERRICK: McKinnley Morgan Morgan Collins & Yeast COUNSEL FOR APPELLEE/CROSS-APPELLEE, SHAUNA LITTLE F /K/ A HARDIN: Paul Guthrie COUNSEL FOR APPELLEE/CROSS-APPELLEE, JACK CONWAY, ATTORNEY GENERAL: Andy Beshear Attorney General of Kentucky James Robert Carpenter Assistant Attorney General COUNSEL FOR AMICUS CURIAE, INSURANCE INSTITUTE OF KENTUCKY: Kenneth J. Dietz Lucas & Dietz, PLLC COUNSEL FOR AMICUS CURIAE, KENTUCKY ASSOCIATION OF GENERAL CONTRACTORS: Gregory Lonzo Little Ferreri Partners PLLC 26