Ramos v. Superior Court

Filed 11/28/18 (unmodified opn. attached)
CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION ONE

CONSTANCE RAMOS,
Petitioner, A153390

v. (San Francisco City & County
THE SUPERIOR COURT OF THE CITY Super. Ct. No. CGC-17-561025)
AND COUNTY OF SAN FRANCISCO,
ORDER MODIFYING OPINION
Respondent;
WINSTON & STRAWN, LLP, NO CHANGE IN JUDGMENT
Real Party in Interest.

THE COURT:
It is ordered that the opinion filed herein on November 2, 2018, be modified as
follows:
1. On page 2, at the end of the first full paragraph, replace the last sentence that
begins “Accordingly, we reverse and remand . . .” with the following sentence:
Accordingly, we grant the petition for writ of mandate to allow
Ramos to proceed with her claims in superior court.
There is no change in the judgment.
Dated:

_______________________
Margulies, Acting P.J.
Filed 11/2/18 (unmodified version)
CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION ONE

CONSTANCE RAMOS,
Petitioner,
A153390
v.
THE SUPERIOR COURT OF SAN (San Francisco County
FRANCISCO COUNTY, Super. Ct. No. CGC-17-561025)
Respondent;
WINSTON & STRAWN, LLP,
Real Party in Interest.

Constance Ramos, an experienced litigator and patent practitioner with a doctorate
in biophysics, was hired as an “Income Partner” at the law firm Winston & Strawn, LLP
(Winston). After allegedly being denied recognition for her work, excluded from
opportunities for career advancement, evaluated based on the success of her male
colleagues, and denied compensation and bonuses to which she was entitled, Ramos sued
Winston, asserting various causes of action under state law for discrimination, retaliation,
wrongful termination, and anti-fair-pay practices.
Winston moved to compel arbitration pursuant to the partnership agreement
Ramos signed shortly after joining the firm. In opposing the motion, Ramos argued she
was an “employee” of Winston, not a partner, and therefore Armendariz v. Foundation
Health Psychcare Services, Inc. (2000) 24 Cal.4th 83 (Armendariz) applied to the
arbitration agreement. Ramos further argued the arbitration provision in the partnership
agreement failed to meet the minimum requirements set forth in Armendariz for
arbitration of unwaivable statutory claims. The trial court disagreed, finding Ramos was
“in a partnership relationship” for purposes of the motion to compel. The trial court
severed provisions of the arbitration agreement related to venue and cost-sharing, and
granted Winston’s motion. Ramos sought a writ of mandate, and we granted review.
We conclude the trial court erred in compelling Ramos to submit her claims to
arbitration. Under the framework set forth by our Supreme Court in Armendariz, we find
the parties’ arbitration agreement is unconscionable. Further, because we cannot remove
the taint of illegality by severing the unlawful provisions without altering the nature of
the parties’ agreement, we must void the entire agreement to arbitrate. Accordingly, we
reverse and remand for Ramos to proceed with her claims in superior court.
I. FACTUAL AND PROCEDURAL BACKGROUND
Ramos filed her complaint asserting various causes of action against Winston for
sex discrimination, retaliation, violation of California’s Equal Pay Act (Lab. Code,
§ 1197.5), and wrongful termination in violation of public policy. The following facts
are taken from the allegations of the complaint and declarations filed in support of and
opposition to Winston’s motion to compel arbitration.
Ramos was hired in May 2014 as an income partner1 in Winston’s intellectual
property practice group. In addition to her law degree, Ramos holds a bachelor’s degree
in physics and computer science and a doctorate in biophysics. She is a registered patent
practitioner and has been admitted as a solicitor in the United Kingdom. Ramos was the
only partner in Winston’s Northern California offices with these advanced degrees.
When she started at Winston, Ramos had an established career in intellectual property
law, having previously worked as a partner at two other law firms, Hogan Lovells US
LLP (Hogan Lovells) and Howrey LLP.
Shortly after she began work, Ramos was provided with and signed a copy of the
firm’s partnership agreement (Partnership Agreement), which contained an arbitration
clause. Section 13.11 of the Partnership Agreement, on “Arbitration,” provides: “Any

1
Winston maintained two classes of partners, “Income Partners” and “Capital
Partners.”

2
dispute or controversy of a Partner or Partners arising under or related to this Agreement
. . . or the Partnership, shall be resolved first by mandatory, but non-binding, mediation
. . . . If such dispute is not resolved within 60 days after referral to the selected mediator,
either party may submit the dispute to binding arbitration before a panel of three
arbitrators for resolution under the Commercial Arbitration Rules of the American
Arbitration Association, as then in effect . . . .” The arbitration clause further states that,
for partners residing in the United States, the venue for any mediation or arbitration shall
be Chicago, Illinois. It outlines procedures for the selection of a three-person arbitration
panel, comprised of individuals who are partners in law firms headquartered in the United
States having not less than 500 lawyers. The arbitration clause also provides, “Each party
shall bear its own legal fees,” and “Except to the extent necessary to enter judgment on
any arbitral award, all aspects of the arbitration shall be maintained by the parties and the
arbitrators in strict confidence.” The final sentence of section 13.11 states: “The panel of
arbitrators shall have no authority to add to, detract from or otherwise modify this
Agreement nor will the panel of arbitrators have authority to substitute its judgment for,
or otherwise override the determinations of, the Partnership, or the Executive Committee
or officers authorized to act in its behalf, with respect to any determination made or
action committed to by such parties, unless such action or determination violates a
provision of this Agreement.”
Ramos arrived at Winston with two other attorneys, Korula “Sunny” Cherian and
Scott Wales, both men with whom she had worked at the Hogan Lovells firm. After she
began work, Ramos sought to take advantage of Winston’s “Lateral Partner Integration
Program,” which was supposed to help her develop her practice and assist in business
development efforts. Her efforts to pursue integration activities and matters with firm
management, however, were rebuffed. Firm leaders showed little interest in her business
development or her efforts to contribute to the firm’s intellectual property work.
In January 2016, after Cherian and Wales had both left Winston, the office
managing partner told Ramos that Winston wanted her to leave. Ramos was directed to
immediately stop working on any billing matter and was told the firm would give her six

3
months to search for other employment. Though she had experienced almost a complete
victory on the active litigation matter she brought over to Winston with Cherian, and was
the highest billing income partner in the San Francisco office in 2016, she received no
bonus for 2016. A short time later the firm managing partner told her if she did not file a
withdrawal letter by March 5, the compensation committee would substantially reduce
her salary. When she did not do so, the compensation committee cut her salary by
33 percent.
Over the course of the rest of the year, Ramos continued her efforts to generate
business and work on client origination and proliferation. Despite her efforts and
qualifications, she was left out of pitch meetings and left off cases in favor of less-
qualified, less-experienced male attorneys. She also complained repeatedly to firm
management that she felt she was being treated differently based on her gender and that
her career at Winston was being tied to whether or not certain male partners remained
with the firm.
As a result of being told to stop billing in early 2016, being forced to withdraw
from the litigation matter, and being denied opportunities to develop new business,
Ramos had low billings in the following year. In early 2017, the compensation
committee cut her salary again. By that point, Ramos had experienced a 56 percent
reduction in pay from her original compensation with the firm.
In July 2017, Ramos submitted a letter of resignation under protest to the firm,
summarizing her experiences to “explain why no reasonable attorney would be able to
stay at Winston under these hostile circumstances.” The same month, she filed a
complaint of discrimination with the California Department of Fair Employment and
Housing (DFEH) and received a right-to-sue letter. Her lawsuit followed.
Winston moved to compel arbitration of Ramos’s claims pursuant to the
Partnership Agreement she signed upon joining Winston. In its motion to compel,
Winston argued Ramos had voluntarily agreed to arbitration, her claims came within the
scope of the arbitration clause, and because she was a “partner,” not an “employee,” the
requirements for arbitration clauses in mandatory employment agreements outlined in

4
Armendariz did not apply. Winston also argued that Armendariz was no longer good law,
but even if it was, the Partnership Agreement complied with the Armendariz
requirements. To the extent any provision was unconscionable, Winston argued it should
be severed and the remainder of the arbitration agreement should be enforced.
Ramos opposed the motion to compel, asserting her claims were outside the scope
of the arbitration agreement because the language of the arbitration clause was limited to
disputes about the Partnership Agreement. Ramos further argued that even assuming her
claims came within the scope of the agreement, the motion to compel should be denied
because she was an “employee” for purposes of antidiscrimination protections afforded
by the California Fair Employment and Housing Act (FEHA; Gov. Code, § 12900
et seq.) and the Labor Code, Winston’s arbitration agreement failed to comply with
Armendariz, and the arbitration agreement was procedurally and substantively
unconscionable.
The trial court granted the motion to compel arbitration. In its order, the court
stated: “It is undisputed that the parties agreed to the arbitration agreement. All of the
claims alleged by plaintiff Ramos fall within the broad scope of the arbitration clause.
For the purpose of this motion, the Court finds that Winston & Strawn LLP and
Ms. Ramos had a partnership relationship. However, the Court finds that the provisions
related to venue and cost sharing are unconscionable and will be severed from the
arbitration agreement. Accordingly, the Court orders that the arbitration shall be held in
San Francisco, California, that plaintiff Ramos need only pay those costs that she would
have to pay if her claims were litigated in court, and the arbitrator shall have the authority
to award attorney fees if plaintiff is the prevailing party and attorney fees are available
under her claims.” Ramos filed her petition for writ of mandate.
II. DISCUSSION
A. Propriety of Writ Review
While an order denying a petition to compel arbitration is immediately appealable
by statute, an order compelling arbitration is not. (Zembsch v. Superior Court (2006)
146 Cal.App.4th 153, 160 (Zembsch).) Because we grant writ review of orders

5
compelling arbitration only in “ ‘unusual circumstances’ ” or in “ ‘exceptional
situations’ ” (ibid.; Roden v. AmerisourceBergen Corp. (2005) 130 Cal.App.4th 211, 213
[“extraordinary relief is supposed to be extraordinary” and “not available as a matter of
course”]), we will address why we have determined writ review is appropriate here
before turning to the merits.
For reasons we will explain, we find the arbitration agreement in this case, as
applied to Ramos’s claims to vindicate her statutory rights and for wrongful termination,
is procedurally and substantively unconscionable. As a result, the trial court should not
have granted the order compelling arbitration. “[B]ecause we conclude that the trial court
order compelling arbitration was improper, ‘the expense to the parties in participating in
and seeking review of the arbitration is apparent.’ ” (Zembsch, supra, 146 Cal.App.4th at
p. 161; see Medeiros v. Superior Court (2007) 146 Cal.App.4th 1008, 1014, fn. 7 [“Writ
review is the appropriate way to review the challenged order and avoid having parties try
a case in a forum where they do not belong, only to have to do it all over again in the
appropriate forum.”].)
B. Scope of the Arbitration Clause
We first address Ramos’s claim the trial court erred in compelling arbitration
because the scope of the arbitration clause does not encompass the claims made in her
lawsuit.2 Ramos contends a “fair reading” of the language in the parties’ arbitration
agreement is that the arbitration procedure is limited to disputes over the adherence to or
application of the terms of the Partnership Agreement. Winston argues the language used
by the parties is “the broadest, most inclusive language possible and confirms the parties’
intent to arbitrate all disputes between them.” We believe both parties overstate the
strength of their arguments, and the issue is a close one.

2
We note no party has discussed below or on appeal whether the authority to
decide if the dispute was subject to arbitration (arbitrability) is to be determined by the
arbitrator or the court, so we do not address it. (See, e.g., First Options of Chicago, Inc.
v. Kaplan (1995) 514 U.S. 938, 944 [unless the parties’ agreement clearly indicates to the
contrary, arbitrability is an issue for the court].)

6
 We begin with the principle that under both state and federal law, there is a strong
policy favoring arbitration. (Armendariz, supra, 24 Cal.4th at p. 97.) Any doubts
concerning the scope of arbitrable issues will be resolved in favor of arbitration.
(Khalatian v. Prime Time Shuttle, Inc. (2015) 237 Cal.App.4th 651, 658 (Khalatian);
Coast Plaza Doctors Hospital v. Blue Cross of California (2000) 83 Cal.App.4th 677,
686 (Coast Plaza).) “ ‘ “ ‘A heavy presumption weighs the scales in favor of
arbitrability; an order directing arbitration should be granted “unless it may be said with
positive assurance that the arbitration clause is not susceptible of an interpretation that
covers the asserted dispute. Doubts should be resolved in favor of coverage.” ’ ” ’ ”
(Cione v. Foresters Equity Services, Inc. (1997) 58 Cal.App.4th 625, 642.)
In deciding whether the parties agreed to arbitrate their dispute, we apply state
rules of contract interpretation to evaluate whether the parties objectively intended to
submit the issue to arbitration. (First Options of Chicago, Inc. v. Kaplan, supra, 514 U.S.
at p. 944; Aanderud v. Superior Court (2017) 13 Cal.App.5th 880, 890.) “When
conflicting extrinsic evidence was not offered below, we apply a de novo, or independent,
standard of review on appeal from a trial court’s determination of whether an arbitration
agreement applies to a particular controversy.” (Aanderud, at p. 890.)
The parties’ arbitration agreement provides for arbitration of “[a]ny dispute or
controversy of a Partner or Partners arising under or related to this Agreement . . . or the
Partnership.” As an initial matter, we disagree with Winston’s position that this language
requires the parties to arbitrate any dispute between them. While the phrase “arising
under or related to” is very broad, it is necessarily qualified by what follows: “this
Agreement . . . or the Partnership.” Giving the words of the contract their plain meaning,
the arbitration clause requires the parties to arbitrate any dispute or controversy “arising
under or related to” the Partnership Agreement or the partnership. (See, e.g., Rice v.
Downs (2016) 248 Cal.App.4th 175, 187 [“The parties did not simply agree to arbitrate
‘any controversy,’ effectively meaning every controversy between them. ‘Any
controversy’ is necessarily modified by ‘arising out of this Agreement.’ ”].)

7
 The question is whether Ramos’s discrimination, retaliation, anti-fair-pay, and
related claims “arise under” or “relate to” the partnership or the Partnership Agreement.
“ ‘[T]he decision as to whether a contractual arbitration clause covers a particular dispute
rests substantially on whether the clause in question is “broad” or “narrow.” ’ ” (Rice v.
Downs, supra, 248 Cal.App.4th at p. 186.) Clauses providing for arbitration of disputes
“arising from” or “arising out of” an agreement have generally been interpreted to apply
only to disputes regarding the interpretation and performance of the agreement. (Id. at
pp. 186–187; Elijahjuan v. Superior Court (2012) 210 Cal.App.4th 15, 20–21 [arbitration
provision applicable to any dispute that “ ‘arises with regard to [the Agreements’]
application or interpretation’ ” did not cover alleged employees’ misclassification claims,
which were based on Labor Code violations].) On the other hand, arbitration clauses
(like the one in this case) that use the phrase “arising under or related to” (italics added)
have been construed more broadly. (See Larkin v. Williams, Wolley, Cogswell,
Nakazawa & Russell (1999) 76 Cal.App.4th 227, 229–230 [arbitration clause covering
“ ‘[a]ny controversy or claim arising out of or relating to any provision of this
[partnership] [a]greement or the breach thereof’ ” covered dispute as to partnership
dissolution]; Dream Theater Inc. v. Dream Theater (2004) 124 Cal.App.4th 547, 553,
fn. 1 [“any claim arising out of or relating to . . . is ‘very broad’ ”]; Khalatian, supra,
237 Cal.App.4th at pp. 659–660 [arbitration agreement covering “ ‘any controversy or
claim between the parties arising out of or relating to this Agreement’ ” was broad and
covered alleged employees’ statutory misclassification claims].) For a party’s claims to
come within the scope of such a clause, the factual allegations of the complaint “need
only ‘touch matters’ covered by the contract containing the arbitration clause.” (Simula,
Inc. v. Autoliv, Inc. (9th Cir. 1999) 175 F.3d 716, 721 [arbitration clause containing
phrase “ ‘arising in connection with’ reaches every dispute between the parties having a
significant relationship to the contract and all disputes having their origin or genesis in
the contract”]; Rice v. Downs, at p. 186 [same].) Further, courts have interpreted
agreements with broad arbitration clauses like the one in this case to encompass tort,
statutory, and contractual disputes that “ ‘ ‘have their roots in the relationship between

8
the parties which was created by the contract.” ’ ” (Izzi v. Mesquite Country Club (1986)
186 Cal.App.3d 1309, 1315–1316, overruled on other grounds in Sandquist v. Lebo
Automotive, Inc. (2016) 1 Cal.5th 233, 250; Coast Plaza, supra, 83 Cal.App.4th at p. 686
[“It has long been the rule in California that a broadly worded arbitration clause . . . may
extend to tort claims that may arise under or from the contractual relationship.”];
Khalatian, supra, 237 Cal.App.4th at pp. 659–660 [arbitration clause applying to
controversies “ ‘arising out of or related to’ ” contract covered statutory wage and hour
claims].)
Ramos is correct that none of her claims allege a violation of any term of the
Partnership Agreement. However, her allegation that the compensation committee
improperly reduced her salary by 56 percent arguably relates to the provisions of the
Partnership Agreement regarding compensation for income partners, i.e., “Distributive
Cash,” which generally set forth the procedures for distribution of distributive cash and
provide that the executive committee shall determine the amount of compensation for
each income partner. It also relates to the partnership in that Ramos was an income
partner and alleges she was denied compensation and opportunities by other partners of
the firm. In addition, one of the key issues in her lawsuit is whether Ramos is an
“employee,” and thus entitled to assert statutory claims for sex discrimination, retaliation,
wrongful termination, and anti-fair-pay practices. In arguing her employee status, Ramos
relies upon numerous provisions of the Partnership Agreement demonstrating her lack of
control of the business. Thus, the controversy between the parties appears to “touch
matters” covered by the Partnership Agreement. (Simula, Inc. v. Autoliv, Inc., supra,
175 F.3d at p. 721.) More significantly, Ramos does not dispute she came to Winston as
an “Income Partner,” was a member of the partnership, and the Partnership Agreement
she signed upon joining the firm was the contract that established her relationship with
Winston. Because her statutory claims have their “roots in the relationship” created by
the Partnership Agreement, her claims are subject to arbitration. (See Panepucci v.
Honigman Miller Schwartz, Cohn, LLP (E.D.Mich. 2005) 408 F.Supp.2d 374, 378, 379
[language in partnership agreement compelling arbitration of “ ‘a controversy or claim

9
arising under or related to’ ” the partnership agreement was “tantamount to language
found to cover statutory claims” in cases where employees agreed to arbitrate claims
which “ ‘arise out of or relate to my employment’ ”].)
In arguing her claims fall outside the scope of the agreement, Ramos relies heavily
on the following provision at the very end of the arbitration clause: “The panel of
arbitrators shall have no authority . . . to substitute its judgment for, or otherwise override
the determinations of, the Partnership, or the Executive Committee or officers authorized
to act on its behalf, with respect to any determination made or action committed to by
such parties, unless such action or determination violates a provision of this Agreement.”
Ramos contends this language means the arbitrators are without power to find in her
favor because they will be precluded from examining the mental state of the decision
makers and determining whether a given decision or adverse employment action was
substantially motivated by an unlawful factor.
As we will discuss further below, the limitation on the panel’s authority to
“substitute its judgment” or “override” a decision of the partnership appears, at a
minimum, to restrict its ability to provide remedies otherwise available for her statutory
and wrongful termination claims. It is not clear, however, whether the same language
precludes the panel from evaluating her claims. To find for Ramos on her FEHA sex
discrimination cause of action, for example, we agree with Ramos the arbitrators need to
assess the reasons for the alleged adverse employment actions and decide sex was a
“substantial motivating factor,” but they do not necessarily have to “substitute [their]
judgment for” or “override” a decision of the partnership by awarding damages to or
reinstating Ramos. (See, e.g., Harris v. City of Santa Monica (2013) 56 Cal.4th 203,
232–235 [damages and reinstatement are not available to plaintiff that prevails on FEHA
claim if employer proves it would have made the same decision without discrimination,
but court may award attorney fees, declaratory and injunctive relief]; Cal. Code Regs.,
tit. 2, § 11009, subd. (a) [“In allegations of employment discrimination, a finding that an
employer . . . has engaged in an unlawful employment practice is not dependent upon a
showing of individual back pay or other compensable liability.”]; see also Moncharsh v.

10
Heily & Blase (1992) 3 Cal.4th 1, 28 [arbitrator may resolve all contested issues of law
and fact submitted for decision].) In sum, the effect of the provision on the scope of the
agreement is ambiguous, and we are unable to say “ ‘ “ ‘ “with positive assurance that the
arbitration clause is not susceptible of an interpretation that covers [this] dispute.” ’ ” ’ ”
(Cione v. Foresters Equity Services, Inc., supra, 58 Cal.App.4th at p. 642; Hayes
Children Leasing Co. v. NCR Corp. (1995) 37 Cal.App.4th 775, 788 [“Any ambiguity in
the scope of the arbitration . . . will be resolved in favor of arbitration.”].) Given the
strong policy favoring arbitration, and the controlling principle that any doubts must be
construed in favor of arbitration, we conclude Ramos’s claims “relate to” the partnership
and the Partnership Agreement, and therefore fall within the scope of the arbitration
provision.
C. Enforceability
Having found Ramos’s claims fall within the broad scope of the parties’
arbitration agreement, we now turn to whether the agreement is enforceable under
California law.
In Armendariz, the California Supreme Court considered the enforceability of a
mandatory employment arbitration agreement with respect to the employees’ statutory
discrimination and wrongful termination in violation of public policy claims.
(Armendariz, supra, 24 Cal.4th at p. 90.) Our high court concluded such claims are
arbitrable if the arbitration agreement meets certain minimum requirements and is not so
one-sided as to be unconscionable. (Id. at pp. 90–91.)
1. Armendariz is Good Law
At the outset, we reject Winston’s argument that Armendariz is no longer good
law and has been invalidated by the United States Supreme Court’s decision in AT&T
Mobility LLC v. Concepcion (2011) 563 U.S. 333 (Concepcion).3 Concepcion held the

3
We note to the extent Winston is trying to argue the Federal Arbitration Act
(FAA; 9 U.S.C. § 1 et seq.) preempts rules established in Armendariz, it has not shown
the FAA applies here.

11
FAA preempts California’s “Discover Bank rule,”4 which determined class action
waivers in arbitration clauses were substantively unconscionable as a matter of law.
(Concepcion, at pp. 340, 352.) Since Concepcion was decided, the California Supreme
Court has reaffirmed the validity of Armendariz multiple times. (See McGill v. Citibank,
N.A. (2017) 2 Cal.5th 945, 962–963; Sanchez v. Valencia Holding Co., LLC (2015)
61 Cal.4th 899, 910; Sonic-Calabasas A, Inc. v. Moreno (2013) 57 Cal.4th 1109, 1169.)
Winston cites no applicable authority holding that Armendariz has been
invalidated on any ground other than that stated in Concepcion. Winston recently filed a
supplemental brief regarding the United States Supreme Court decision in Epic Systems
Corp. v. Lewis (May 21, 2018, No. 16-285) ___ U.S. ___ [138 S.Ct. 1612], but that case
concerned whether class and collective action waivers in arbitration agreements violated
the National Labor Relations Act, and it did not mention Armendariz. Indeed, Epic
Systems explicitly reaffirmed, like Concepcion before it, that the FAA does not preempt
the invalidation of arbitration agreements by “ ‘ “generally applicable contract defenses,
such as fraud, duress, or unconscionability.” ’ ” (Epic Systems, at p. 1622; Concepcion,
supra, 563 U.S. at p. 339; see Samaniego v. Empire Today, LLC (2012) 205 Cal.App.4th
1138, 1150 [concluding unconscionability analysis remains applicable to arbitration
clauses in employment contracts post-Concepcion].) Because Armendariz remains
controlling law, we are bound by it. (Auto Equity Sales, Inc. v. Superior Court (1962)
57 Cal.2d 450, 455.)
2. Armendariz Governs Our Analysis
In Armendariz, the California Supreme Court held mandatory employment
contracts that require employees to waive their rights to bring statutory discrimination
claims under FEHA and related claims for wrongful termination in violation of public
policy are unlawful. (Armendariz, supra, 24 Cal.4th at pp. 100–101.) “[A]n arbitration
agreement cannot be made to serve as a vehicle for the waiver of statutory rights created
by the FEHA.” (Id. at p. 101.)

4
Discover Bank v. Superior Court (2005) 36 Cal.4th 148.

12
 The parties strongly disagree whether Armendariz applies to this case. Winston
contends it does not, because Ramos was a partner, not an employee, and Armendariz
applies only to mandatory employment arbitration agreements, not the Partnership
Agreement Ramos signed. Ramos, on the other hand, argues her “Income Partner” title
was just that—a title—and urges us to rely on the Supreme Court’s opinion in Clackamas
Gastroenterology Associates, P.C. v. Wells (2003) 538 U.S. 440 (Clackamas)5 to
conclude she was an employee who lacked the requisite control to be an employer.
Accordingly, Ramos asserts, the mandatory fairness and unconscionability requirements
set forth in Armendariz apply—and were not met—in this case.
We find it unnecessary to resolve the question of whether Ramos was an employee
in deciding whether the parties’ arbitration agreement is enforceable.6 We nonetheless
conclude Armendariz should guide our arbitrability determination for two reasons: first,
because the claims Ramos asserts in this lawsuit encompass the statutory rights
Armendariz held are unwaivable; and second, because regardless of whether Ramos is an
employee under a Clackamas analysis, the record demonstrates Winston was in a
superior bargaining position vis-à-vis Ramos akin to that of an employer-employee
relationship, and there is no evidence in this record that Ramos had an opportunity to
negotiate the arbitration provision.

5
In Clackamas, the United States Supreme Court outlined a six-factor test, based
on Equal Employment Opportunity Commission guidelines, to determine whether
shareholder-directors of a medical professional corporation were “ ‘proprietors’ ” or
“employees” under the Americans with Disabilities Act of 1990 (42 U.S.C. § 12101 et
seq.). (Clackamas, supra, 538 U.S. at pp. 446–450.) The court explained “the common-
law element of control [was] the principal guidepost” in resolving that question. (Id. at
p. 448.)
6
Indeed, it may be inappropriate to do so. Though no party briefed this issue,
whether Ramos is an employee goes to the heart of this lawsuit and the validity of her
FEHA and related employment claims. In deciding arbitrability, a court does not resolve
the merits of the underlying claims. (See, e.g. AT&T Technologies v. Communications
Workers (1986) 475 U.S. 643, 649 [“in deciding whether the parties have agreed to
submit a particular grievance to arbitration, a court is not to rule on the potential merits of
the underlying claims”].)

13
 As Winston vigorously asserts, and as we concluded above, the arbitration
agreement in the Partnership Agreement Ramos signed when she began work at Winston
required her to arbitrate her statutory employment claims. “By agreeing to arbitrate a
statutory claim, a party does not forgo the substantive rights afforded by the statute; it
only submits to their resolution in an arbitral, rather than a judicial, forum.” (Mitsubishi
Motors v. Soler Chrysler-Plymouth (1985) 473 U.S. 614, 628; Armendariz, supra,
24 Cal.4th at pp. 98–99.) Our Supreme Court explained that statement is “as much
prescriptive as it is descriptive. That is, it sets a standard by which arbitration agreements
and practices are to be measured, and disallows forms of arbitration that in fact compel
claimants to forfeit substantive statutory rights.” (Armendariz, at pp. 99–100.) Based on
that principle of nonwaivability, the Armendariz court adopted “five minimum
requirements for the lawful arbitration of such rights.” (Id. at p. 102.) Because Ramos
seeks to vindicate such unwaivable statutory rights here, we must consider whether the
parties’ arbitration agreement impermissibly requires her to forfeit them.
Of course, the context in which the Armendariz court concluded that FEHA
claimants cannot be forced to waive their statutory rights involved “an agreement by an
employee to arbitrate wrongful termination or employment discrimination claims . . .
which an employer imposes on a prospective or current employee as a condition of
employment.” (Armendariz, supra, 24 Cal.4th at p. 90.) In discussing unconscionability
in that context, the Supreme Court explained that “in the case of preemployment
arbitration contracts, the economic pressure exerted by employers on all but the most
sought-after employees may be particularly acute, for the arbitration agreement stands
between the employee and necessary employment, and few employees are in a position to
refuse a job because of an arbitration requirement.” (Id. at p. 115.) Noting that
arbitration has some potential advantages for employees, the court also pointed out the
disadvantages, including waiver of a right to a jury trial, limited discovery, and limited
judicial review. Emphasizing that “[a]rbitration is favored in this state as a voluntary
means of resolving disputes,” the court explained that “[g]iven the lack of choice and the
potential disadvantages that even a fair arbitration system can harbor for employees, we

14
must be particularly attuned to claims that employers with superior bargaining power
have imposed one-sided, substantively unconscionable terms as part of an arbitration
agreement.” (Ibid.) The evidence here demonstrates both that Winston was in a superior
bargaining position and that Ramos lacked meaningful choice with respect to the
arbitration provision.
Whether or not a finder of fact ultimately agrees with Ramos’s allegation she was
an employee within the meaning of FEHA, the relationship between Winston and Ramos
was characterized by a power imbalance analogous to that of an employer-employee
relationship. The Partnership Agreement provides income partners like Ramos may be
admitted to the partnership by majority vote of the capital partners, and expelled from the
partnership “for any reason” upon vote by secret ballot of two-thirds of the capital
partners. Further, under the Partnership Agreement, the firm was governed by an
executive committee, which was charged with “the complete and sole management of the
Partnership,” except for certain limited matters requiring an approving vote from capital
and/or income partners. Only capital partners could vote for and occupy positions on the
executive committee. One of the few matters on which Ramos had the ability to vote was
the admission of income partners to the partnership, which required an approving vote of
a majority of all partners. Even on this issue, votes were weighted such that the votes of
all capital partners would equal 75 percent of all votes cast. While it is true Ramos was
highly qualified and arguably a “sought-after” attorney, the record reveals a marked
power imbalance between Ramos and Winston. In sum, the parties’ relationship was
sufficiently similar to that of an employee-employer relationship to conclude the parties’
arbitration agreement is subject to Armendariz requirements.
Further, as discussed in greater detail below, Ramos presented undisputed
evidence she did not have an opportunity to negotiate the arbitration provision because
the Partnership Agreement had been adopted by hundreds of capital partners before she
joined the firm, and any modification of the Partnership Agreement required a vote of

15
two-thirds of the capital partners.7 (See Armendariz, supra, 24 Cal.4th at pp. 114–115
[employment contract was adhesive where it was imposed as condition of employment
and employees had no opportunity to negotiate].) In Armendariz, the court explained its
endorsement of the five fairness requirements “occurs in the particular context of
mandatory employment arbitration agreements, in order to ensure that such agreements
are not used as a means of effectively curtailing an employee’s FEHA rights.” (Id. at
p. 103, fn. 8.) The court distinguished agreements formed after disputes have arisen,
noting, “In those cases, employees are free to determine what trade-offs between arbitral
efficiency and formal procedural protections best safeguard their statutory rights. Absent
such freely negotiated agreements, it is for the courts to ensure that the arbitration forum
imposed on an employee is sufficient to vindicate his or her rights under the FEHA.”
(Ibid., italics added.) Because the evidence shows that the contract requiring Ramos to
arbitrate her FEHA and related claims was not freely negotiated, we must evaluate it
under the Armendariz framework.
We also note this is not the first time our courts have employed Armendariz
requirements to FEHA claims outside the employer-employee context. In Wherry v.
Award, Inc. (2011) 192 Cal.App.4th 1242, 1249–1250 (Wherry), for example, the court
concluded an arbitration agreement between salespersons engaged as independent
contractors and a real estate brokerage firm was substantively unconscionable under
Armendariz. In affirming the trial court’s refusal to compel arbitration of the

7
We will not consider Winston’s argument, raised for the first time at oral
argument, that the arbitration agreement was not a “take-it-or-leave-it” agreement
because Ramos had 30 days to sign it and was given the opportunity to talk with another
attorney about it. (See, e.g., Collins v. Navistar, Inc. (2013) 214 Cal.App.4th 1486, 1508,
fn. 8 [arguments may not be raised for the first time at oral argument].) Indeed, in its
return, Winston appears to concede Ramos did not have a meaningful opportunity to
negotiate, stating, “even if the Arbitration Provision was to some extent adhesive in that
Ramos did not have the opportunity to negotiate the terms of that provision, that fact
alone is insufficient to establish the oppressiveness necessary to conclude the provision is
procedurally unconscionable.” In any event, the fact that Ramos had 30 days to sign the
Partnership Agreement and was able to talk with someone about it does not demonstrate
the arbitration provision was negotiable.

16
salespersons’ FEHA claims, the court observed the fact “[t]hat plaintiffs are independent
contractors and not employees makes no difference in this context” because the “contract
by which they were to work for defendants contained a mandatory arbitration provision.”
(Wherry, at p. 1249; see Penilla v. Westmont Corp. (2016) 3 Cal.App.5th 205, 221
[applying Armendariz to arbitration agreement between mobilehome renters and
landowners where renters asserted two FEHA claims for racial discrimination and sexual
harassment in housing].) Similarly, because the Partnership Agreement Ramos signed
upon joining Winston requires her to arbitrate her FEHA and related employment claims,
we consider whether it passes muster under Armendariz.
3. Armendariz Requirements
With respect to FEHA claims, our Supreme Court has outlined certain minimum
requirements which must be met to ensure the preservation of statutory rights in an
arbitral forum: (1) the agreement must provide for neutral arbitrators, (2) the agreement
may not limit remedies provided under the statute, (3) there must be sufficient discovery
to adequately arbitrate the employee’s statutory claim, (4) there must be a written
arbitration decision and judicial review sufficient to ensure the arbitrator complied with
the statutory requirements, and (5) the employer must pay all costs unique to arbitration.
(Armendariz, supra, 24 Cal.4th at p. 102; Sonic-Calabasas A, Inc. v. Moreno, supra,
57 Cal.4th at pp. 1130–1131.) Ramos contends these requirements were not met in the
present case.
a. Neutral Arbitrators
The parties’ arbitration agreement provides the panel of three arbitrators will be
chosen as follows: “The Partnership shall select one arbitrator and the other party to the
controversy shall select one arbitrator, each of whom shall be partner in a law firm
headquartered in the United States and having not less than 500 lawyers. The two
arbitrators thus selected shall select a third arbitrator, who shall also be a partner in a law
firm headquartered in the United States and having not less than 500 lawyers. If the two
arbitrators selected by the Partnership and by the other party to the controversy are unable
to agree upon the third arbitrator within thirty (30) days after their selection, the third

17
arbitrator, satisfying the aforesaid criterion, shall be selected by the American Arbitration
Association . . . .” Ramos contends the requirement that each of the arbitrators be a
partner in a law firm with no less than 500 lawyers does not provide for neutral
arbitrators because those are “are precisely the demographic characteristics of the
individuals accused of wrongdoing in this case.” As Winston points out, however, those
are also characteristics that described Ramos herself. Moreover, the “ ‘ability to choose
expert adjudicators to resolve specialized disputes’ ” is one of the fundamental benefits of
arbitration. (Concepcion, supra, 563 U.S. at p. 348.) Ramos offers no reasoned
argument the provision requiring selection of arbitrators that are partners in large law
firms will affect their neutrality or preclude her from obtaining a fair hearing.
b. Limitation of Remedies
Ramos asserts the final sentence of the arbitration clause impermissibly denies her
any relief on the claims brought in her complaint. It states: “The panel of arbitrators
shall have no authority . . . to substitute its judgment for, or otherwise override the
determinations of, the Partnership, or the Executive Committee or officers authorized to
act on its behalf, with respect to any determination made or action committed to by such
parties, unless such action or determination violates a provision of this Agreement.”
(Italics added.) As noted above, Ramos contends this provision is unenforceable because
it precludes the finder of fact from evaluating the decisions made by members of the
firm’s executive committee and its agents, including the compensation committee.
As we observed previously in our discussion of the scope of the arbitration clause,
the final sentence of the arbitration clause does not appear to prevent the panel of
arbitrators from assessing Ramos’s claims, but it does preclude the arbitrators from
providing remedies that would otherwise be available in a court of law. For example,
Ramos alleges in 2016 and 2017, the compensation committee reduced her pay by
56 percent and denied her bonuses to which she was entitled. If Ramos prevails on her
statutory FEHA causes of action for sex discrimination or retaliation, or her cause of
action for retaliation in violation of the Equal Pay Act, she may be entitled to a variety of
remedies, including backpay, front pay, or both, reinstatement, or punitive damages. (See

18
Cal. Code Regs., tit. 2, § 11009, subd. (a) [“Upon a finding that an employer . . . has
engaged in an unlawful employment practice . . . , the complainant . . . is entitled to
individual or personal relief including, but not limited to, hiring, reinstatement or
upgrading, back pay . . . or other relief in furtherance of the purpose of the Act.”]; Cloud
v. Casey (1999) 76 Cal.App.4th 898, 909, 907 [“California courts are authorized to award
a victim of employment discrimination all damages necessary to make the victim whole”;
front pay is substitute for reinstatement in constructive discharge cases]; Lab. Code,
§ 1197.5, subd. (k)(2) [providing for reinstatement and damages for lost wages and work
benefits in Equal Pay Act case].) To award such relief, the arbitrators would have to
“substitute their judgment” for that of the decision makers and “override” the
determination of the executive committee and those authorized to act on its behalf (the
compensation committee) that Ramos was not entitled to compensation, reinstatement, or
equivalent relief.8 Because the alleged adverse employment actions and decisions by
Winston do not violate the Partnership Agreement, however, the arbitrators’ authority to
provide such remedies would be constrained by the last sentence of the arbitration
clause.9 As the express language of the agreement prevents Ramos from obtaining

8
Winston argues, without citation to authority or the record, that because Ramos’s
complaint does not seek reinstatement or injunctive relief but money damages, the
arbitrators could award the relief she seeks without overriding any decision of the
partnership. Ramos’s complaint, however, seeks special, general, compensatory, and
punitive damages, as well as “all other relief the Court deems appropriate and just.” As
Ramos notes, reinstatement is available under her causes of action, and front pay is a
substitute for reinstatement in constructive discharge cases like this one. (See Pollard v.
E. I. du Pont de Nemours & Co. (2001) 532 U.S. 843, 846–847 [front pay is not element
of compensatory damages and may be awarded as substitute for reinstatement]; Cloud v.
Casey, supra, 76 Cal.App.4th at p. 907.) Winston did not address this argument in its
return or at oral argument.
9
Winston also contends article XII of the Partnership Agreement requires the
parties to act in accordance with duties of loyalty and care, including by “refraining from
. . . intentional misconduct[] or knowing violation of the law,” and thus the arbitrators
could find Winston breached the Partnership Agreement by knowingly engaging in
unlawful discrimination. Ramos does not assert a claim for breach of fiduciary duty,
however, nor does Winston cite any legal authority in support of its argument a finding of

19
remedies available under her statutory claims, the provision is unenforceable.
(Armendariz, supra, 24 Cal.4th at pp. 103–104.)
In addition, under FEHA, a prevailing plaintiff is ordinarily entitled to an award of
attorney fees, another statutorily authorized remedy. (Gov. Code, § 12965, subd. (b);
Wherry, supra, 192 Cal.App.4th 1242, 1249.) Here, the parties’ arbitration clause
impermissibly provides each party shall recover its own attorney fees. (Wherry, at
p. 1249; Armendariz, supra, 24 Cal.4th at pp. 103–104.)
c. Availability of Discovery
Ramos argues the arbitration agreement fails to provide for discovery. She also
asserts the “complicated nature of the facts and circumstances showing multiple
violations of California law and public policy cannot be fully discovered in the arbitration
proceeding contemplated by the Arbitration Clause.” We disagree.
“[A] limitation on discovery is an important component of the ‘simplicity,
informality, and expedition of arbitration.’ ” (Armendariz, supra, 24 Cal.4th at p. 106,
fn. 11.) Though we recognize courts must balance the desire for simple discovery with
an employee’s need for discovery “sufficient to adequately arbitrate their statutory
claim,” parties are “also permitted to agree to something less than the full panoply of
discovery provided in [the] Code of Civil Procedure.” (Id. at pp. 106, 105.) Further, as
Armendariz held, “when parties agree to arbitrate statutory claims, they also implicitly
agree, absent express language to the contrary, to such procedures as are necessary to
vindicate that claim.” (Id. at p. 106.) Accordingly, we do not conclude the lack of
express language in the arbitration provision regarding discovery renders the agreement
unconscionable.
d. Written Award
Ramos also contends the arbitration agreement is unconscionable because it does
not require a written arbitration award. In Armendariz, the Supreme Court concluded “an

unlawful discrimination would amount to a violation of the duty of care under the
Partnership Agreement.

20
arbitrator in a FEHA case must issue a written arbitration award that will reveal, however
briefly, the essential findings and conclusions on which the award is based.”
(Armendariz, supra, 24 Cal.4th at p. 107.) Ramos argues the arbitration clause is
unconscionable because it is silent on the form of the award and the American Arbitration
Association (AAA) commercial arbitration rules incorporated in the arbitration
agreement require only that the award be “in writing,” but do not require “essential
findings and conclusions” or any reasoning at all. The applicable AAA commercial
arbitration rules provide, however, in relevant part: “The arbitrator need not render a
reasoned award unless the parties request such an award in writing prior to the
appointment of the arbitrator or unless the arbitrator determines that a reasoned award is
appropriate.” (American Arbitration Association, Commercial Arbitration Rules and
Mediation Procedures, rule R-46(b) (Oct. 13, 2013).) As Ramos is entitled to a reasoned
award upon request, the provision is not unconscionable. Moreover, because the
agreement is silent as to the form of the award, availability of a written award is implied.
(Sanchez v. Western Pizza Enterprises, Inc. (2009) 172 Cal.App.4th 154, 177 [where
provision requiring written arbitration award is absent, term will be implied as a matter of
law as part of agreement], abrogated in part on another ground in Concepcion, supra,
563 U.S. 333, as stated in Iskanian v. CLS Transportation Los Angeles, LLC (2014)
59 Cal.4th 348, 366.)
e. Employer to Pay All Costs Unique to Arbitration
The parties’ arbitration agreement provides: “Fees and other charges of the
mediator, arbitrators, the CPR Institute for Dispute Resolution and the American
Arbitration Association, if any, shall be shared equally by the Partnership and the other
party.” Winston does not dispute this language requires Ramos to pay arbitration fees
and costs that she would not have to pay if she litigated her statutory claims in court.
Under Armendariz, this provision cannot stand. (Armendariz, supra, 24 Cal.4th at
pp. 110–111.)
4. Unconscionability

21
 The doctrine of unconscionability “ ‘ “refers to ‘ “an absence of meaningful choice
on the part of one of the parties together with contract terms which are unreasonably
favorable to the other party.” ’ ” ’ ” (Baltazar v. Forever 21, Inc. (2016) 62 Cal.4th 1237,
1243 (Baltazar); Farrar v. Direct Commerce, Inc. (2017) 9 Cal.App.5th 1257, 1265
(Farrar).) There is both a procedural and substantive aspect of unconscionability; the
former focuses on “oppression” or “surprise” due to unequal bargaining power, the latter
on “overly harsh” or “one-sided” results. (Armendariz, supra, 24 Cal.4th at p. 114.)
“ ‘Both procedural and substantive unconscionability must be present for the court
to refuse to enforce a contract under the doctrine of unconscionability although “ ‘they
need not be present in the same degree.’ ” [Citation.] Essentially the court applies a
sliding scale to the determination: “ ‘[T]he more substantively oppressive the contract
term, the less evidence of procedural unconscionability is required to come to the
conclusion that the term is unenforceable, and vice versa.’ ” ’ ” (Farrar, supra,
9 Cal.App.5th at p. 1265.) Absent conflicting evidence, the trial court’s
unconscionability determination is a question of law subject to de novo review.
(Pinnacle Museum Tower Assn. v. Pinnacle Market Development (US), LLC (2012)
55 Cal.4th 223, 236; Farrar, at p. 1265.)
a. Procedural Unconscionability
“ ‘[T]here are degrees of procedural unconscionability. At one end of the
spectrum are contracts that have been freely negotiated by roughly equal parties, in which
there is no procedural unconscionability. . . . Contracts of adhesion that involve surprise
or other sharp practices lie on the other end of the spectrum. [Citation.] Ordinary
contracts of adhesion, although they are indispensable facts of modern life that are
generally enforced [citation], contain a degree of procedural unconscionability even
without any notable surprises, and “bear within them the clear danger of oppression and
overreaching.” ’ ” (Baltazar, supra, 62 Cal.4th at p. 1244.) “[C]ourts must be
‘particularly attuned’ to this danger in the employment setting, where ‘economic pressure
exerted by employers on all but the most sought-after employees may be particularly
acute.’ ” (Ibid.)

22
 Contrary to Winston’s argument, the fact Ramos was “a highly educated, highly
compensated, sophisticated and ‘skilled attorney,’ ” does not preclude her argument the
agreement to arbitrate was adhesive and procedurally unconscionable. (See, e.g., Stirlen
v. Supercuts, Inc. (1997) 51 Cal.App.4th 1519, 1534 [executive had no realistic ability to
modify the terms of his employment contract where it was presented on a “ ‘take it or
leave it basis’ ” and every other corporate officer was required to sign identical
agreement].) Winston apparently concedes the Partnership Agreement had been ratified
by hundreds of capital partners before Ramos’s employment began and required a vote of
two-thirds of the capital partners before it could be amended. In its return, Winston did
not challenge Ramos’s statement that she had no opportunity to negotiate or amend any
term of that agreement, or her evidence that she was presented with the Partnership
Agreement the day after she began work and was told to return it, signed, within 30
days.10 Thus, we conclude the arbitration provision is procedurally unconscionable.
(See, e.g., Ajamian v. CantorCO2e, L.P. (2012) 203 Cal.App.4th 771, 796 [“The finding
that the arbitration provision was part of a nonnegotiated employment agreement
establishes, by itself, some degree of procedural unconscionability.”].)
That said, this is also not a case where Ramos did not understand the agreement,
was unaware of the arbitration provision, or was tricked into signing the contract. As our
Supreme Court explained in Baltazar, supra, 62 Cal.4th 1237, though the “adhesive
nature of the employment contract requires us to be ‘particularly attuned’ to [a party’s]
claim of unconscionability,” we do not subject employment contracts “to the same degree
of scrutiny as ‘[c]ontracts of adhesion that involve surprise or other sharp practices.’ ”
(Id. at p. 1246; see Farrar, supra, 9 Cal.App.5th at pp. 1268–1269 [heightened scrutiny
of arbitration provision not merited in absence of evidence of “ ‘oppression’ ” or “ ‘sharp
practices’ ” on the part of the company]; Dotson v. Amgen, Inc. (2010) 181 Cal.App.4th
975, 980–981 [low level of procedural unconscionability existed where licensed attorney

10
As noted above, Winston suggested for the first time at oral argument the
agreement was not a “take-it-or-leave-it” contract because Ramos had 30 days to sign it
and was told she could discuss it with one of the firm’s attorneys.

23
knowingly entered employment contract with arbitration clause in exchange for generous
compensation package].) In sum, while we agree the contract was adhesive, we conclude
the degree of procedural unconscionability is relatively minimal under the circumstances
of this case.
b. Substantive Unconscionability
We have already discussed how provisions requiring Ramos to pay her own
attorney fees, bear half of the costs of arbitration, and limiting the arbitrator’s authority to
provide relief authorized by statute violate the minimum requirements for the arbitration
of unwaivable statutory claims set forth in Armendariz. We find ample support in
California case law for concluding such provisions are substantively unconscionable.
(See, e.g., Armendariz, supra, 24 Cal.4th at p. 115; Wherry, supra, 192 Cal.App.4th at
p. 1248; Ajamian v. CantorCO2e, L.P., supra, 203 Cal.App.4th at pp. 799–800;
Samaniego v. Empire Today, LLC, supra, 205 Cal.App.4th at p. 1147.)
In addition to the provisions already discussed, Ramos challenges the term
requiring, “Except to the extent necessary to enter judgment on any arbitral award, all
aspects of the arbitration shall be maintained by the parties and the arbitrators in strict
confidence.” Citing Davis v. O’Melveny & Myers (9th Cir. 2007) 485 F.3d 1066 (Davis),
Ramos contends that provision is unconscionable because it prevents her from gathering
evidence to present her case.
In Davis, the parties were not permitted to disclose to anyone not directly
involved in the mediation or arbitration the content of pleadings and papers, nor were
they permitted to disclose that a controversy between them existed and there was a
resulting mediation or arbitration. The Ninth Circuit held the provision was
unconscionably one-sided because it “would prevent an employee from contacting other
employees to assist in litigating (or arbitrating) an employee’s case. An inability to
mention even the existence of a claim to current or former O’Melveny employees would
handicap if not stifle an employee’s ability to investigate and engage in discovery. The
restrictions would also place O’Melveny ‘in a far superior legal posture’ by preventing
plaintiffs from accessing precedent while allowing O’Melveny to learn how to negotiate

24
and litigate its contracts in the future. [Citation.] Strict confidentiality of all ‘pleadings,
papers, orders, hearings, trials, or awards in the arbitration’ could also prevent others
from building cases.” (Davis, supra, 485 F.3d at p. 1078.) Winston argues the provision
at issue in Davis was much broader than the language used here, because it precluded any
mention of even the existence of a controversy. But the language of the confidentiality
clause in this arbitration agreement is very broad, as it covers “all aspects of the
arbitration,” including presumably, the allegations of Ramos’s complaint, the nature of
the claims she is arbitrating, and the discovery process itself. It is hard to see how she
could engage in informal discovery or contact witnesses without violating the prohibition
against revealing an “aspect of the arbitration.”
Winston cites Sanchez v. Carmax Auto Superstores California, LLC (2014)
224 Cal.App.4th 398 (Sanchez) and Woodside Homes of Cal., Inc. v. Superior Court
(2003) 107 Cal.App.4th 723, 732 (Woodside), in support of its argument confidentiality
clauses are enforceable. But neither of those opinions addressed Ramos’s argument that
a confidentiality clause like the one at issue in this case would impair her ability to
engage in informal discovery in pursuit of her litigation claims.11
In Zuver v. Airtouch Communications, Inc. (2004) 153 Wn.2d 293, 299 [103 P.3d
753, 757], the Washington Supreme Court addressed the enforceability of an arbitration
clause in an employment contract with a confidentiality clause providing, “All arbitration
proceedings, including settlements and awards, under the Agreement will be
confidential.” The Zuver court observed the appellate court in Woodside considered only
whether the confidentiality provision would impair the public’s interest in open
proceedings, concluding those concerns “ ‘have nothing to say about the fairness or

11
Although Sanchez noted in passing that the trial court found the confidentiality
provision at issue was unconscionable because it would “ ‘inhibit employees from
discovering evidence from each other,’ ” it did not discuss why the trial court’s reasoning
was erroneous and relied only on a citation to Woodside, which was not an employment
case and did not address whether such clauses unfairly restrict an employee’s ability to
engage in informal discovery. (Sanchez, supra, 224 Cal.App.4th at p. 408.) To the
extent Sanchez contradicts our holding, we decline to follow it.

25
desirability of a secrecy provision with respect to the parties themselves . . . .’ ” (Zuver,
supra, 103 P.3d at p. 765.) Finding Woodside inapposite, the Zuver court went on to find
the effect of the confidentiality clause was unfairly one-sided and substantively
unconscionable. “As written, the provision hampers an employee’s ability to prove a
pattern of discrimination or to take advantage of findings in past arbitrations. Moreover,
keeping past findings secret undermines an employee’s confidence in the fairness and
honesty of the arbitration process, and thus potentially discourages that employee from
pursuing a valid discrimination claim.” (Zuver, at p. 765.)
The authorities relied on by Winston do not address the practical impact the
confidentiality provision at issue here has on Ramos’s ability to pursue her claims.
Because it requires her to keep “all aspects of the arbitration” secret, she would be in
violation if she attempted to informally contact or interview any witnesses outside the
formal discovery process. Further, such a limitation would not only increase Ramos’s
costs unnecessarily by requiring her to conduct depositions rather than informal
interviews, it also defeats the purpose of using arbitration as a simpler, more time-
effective forum for resolving disputes. In addition, requiring discrimination cases be kept
secret unreasonably favors the employer to the detriment of employees seeking to
vindicate unwaivable statutory rights and may discourage potential plaintiffs from filing
discrimination cases. We therefore conclude the provision requiring all aspects of the
arbitration be maintained in strict confidence is substantively unconscionable.
Ramos also contends the forum selection clause providing for arbitration in
Chicago, Illinois is unconscionable. Because she lives in Albany, California and her
work was based in Winston’s San Francisco and Menlo Park offices, Ramos contends
having to travel to Chicago would cause her to incur substantial cost, while
simultaneously serving as a convenience to Winston. In cases with a contractual forum
clause, however, the burden of proof is on the party resisting the forum to demonstrate
the selected forum “would be unavailable or unable to accomplish substantial justice or
that no rational basis exists for the choice of forum. [Citations.] Neither inconvenience
nor the additional expense of litigating in the selected forum is a factor to be considered.”

26
(Intershop Communications AG v. Superior Court (2002) 104 Cal.App.4th 191, 199;
Olinick v. BMG Entertainment (2006) 138 Cal.App.4th 1286, 1305 [Armendariz does not
preclude forum selection clauses so long as employee has adequate remedy for
discrimination claims in selected forum].) Here, Ramos’s only complaint is that
arbitration in Chicago would be inconvenient and expensive for her and more convenient
for Winston. She does not argue her claims could not be resolved in that forum or she
would not receive substantial justice. Accordingly, we conclude the provision requiring
that the arbitration take place in Chicago, Illinois is not substantively unconscionable.12
5. Severance
Winston argues to the extent certain clauses are unconscionable, they may be
severed, as the trial court did below. As noted, the trial court ordered that the arbitration
be held in San Francisco, that Ramos only need pay costs she would have to pay if she
litigated her claims in court, and the arbitrators shall have the authority to award attorney
fees if Ramos is the prevailing party and attorney fees are available under her claims. In
addition to those provisions, we have determined the restrictions on the arbitrators’ power
to award remedies authorized by statute and the confidentiality provision are
unconscionable. Although typically we would remand the matter with directions for the
trial court to exercise its discretion on severance, we do not do so here because we
conclude, as a matter of law, the arbitration agreement is unenforceable.
Where appropriate, courts have discretion to sever or limit the application of
unconscionable provisions and enforce the remainder of an arbitration agreement under
Civil Code section 1670.5, subdivision (a).13 In assessing severability, “Courts are to

12
Ramos also contends the fact that Winston chose to incorporate the AAA
commercial arbitration rules, rather than the AAA employment arbitration rules, into the
arbitration clause provides another reason to deny arbitration because several provisions
of the commercial arbitration rules violate the Armendariz requirements. Because we
conclude the agreement is unconscionable for the reasons discussed herein, we need not
reach this claim.
13
Civil Code section 1670.5, subdivision (a) provides: “If the court as a matter of
law finds the contract or any clause of the contract to have been unconscionable at the

27
look to the various purposes of the contract. If the central purpose of the contract is
tainted with illegality, then the contract as a whole cannot be enforced. If the illegality is
collateral to the main purpose of the contract, and the illegal provision can be extirpated
from the contract by means of severance or restriction, then such severance and
restriction are appropriate.” (Armendariz, supra, 24 Cal.4th at p. 124.)
In Armendariz, the court concluded two factors weighed against severance:
(1) the fact that the arbitration agreement contained more than one unlawful provision;
and (2) regarding lack of mutuality, the fact that there was “no single provision a court
can strike or restrict in order to remove the unconscionable taint from the agreement.”
(Armendariz, supra, 24 Cal.4th at pp. 124–125.) As to the second reason, the court
concluded it “would have to, in effect, reform the contract, not through severance or
restriction, but by augmenting it with additional terms,” exercising an authority the court
does not have. (Id. at p. 125 [“Code of Civil Procedure section 1281.2 authorizes the
court to refuse arbitration if grounds for revocation exist, not to reform the agreement to
make it lawful. Nor do courts have any such power under their inherent limited authority
to reform contracts.”]; Mercuro v. Superior Court (2002) 96 Cal.App.4th 167, 184–185
[unconscionable provision could not be severed where court would have to rewrite the
contract which it lacked the power to do].)
Here, the trial court excised several of the provisions we have concluded are
invalid under Armendariz, but it left in place the clause restricting the arbitrators’
authority to override or substitute its judgment for that of the executive committee. By its
own terms, that unique provision establishes an important limitation on the arbitrators’
power to second-guess decisions by Winston’s management, not only with respect to
employment decisions like those at issue here, but any other claim that might be brought
against the firm. We cannot strike that provision without fundamentally altering the
parties’ agreement regarding the scope of arbitration and the powers of the arbitrators to

time it was made the court may refuse to enforce the contract, or it may enforce the
remainder of the contract without the unconscionable clause, or it may so limit the
application of any unconscionable clause as to avoid any unconscionable result.”

28
provide relief in an arbitral forum. (See, e.g., Suh v. Superior Court (2010)
181 Cal.App.4th 1504, 1516–1517 [court could not excise limitations on remedies in
arbitration clause because they were “significant elements of the contract”].) Because we
are not permitted to cure the deficiencies by reforming or augmenting the contract’s
terms, we must void the entire agreement. (Armendariz, supra, 24 Cal.4th at p. 125.)
At oral argument, Winston asked us to sever, under section 13.09 of the
Partnership Agreement, any clauses that we conclude are unconscionable. Winston
previously raised this argument regarding the severance clause only in a footnote in its
informal opposition to the petition. (See Lueras v. BAC Home Loans Servicing, LP
(2013) 221 Cal.App.4th 49, 71 [“We may decline to address arguments made
perfunctorily and exclusively in a footnote.”].) In any event, Winston’s willingness to
have the court sever the invalid clauses is insufficient to save the agreement. As the
Armendariz court observed, “whether an employer is willing, now that the employment
relationship has ended, to allow the arbitration to be mutually applicable, or to encompass
the full range of remedies, does not change the fact that the arbitration agreement as
written is unconscionable and contrary to public policy. Such willingness ‘can be seen, at
most, as an offer to modify the contract; an offer that was never accepted. No existing
rule of contract law permits a party to resuscitate a legally defective contract merely by
offering to change it.’ ” (Armendariz, supra, 24 Cal.4th at p. 125.)
In sum, the arbitration agreement as applied to Ramos’s statutory and wrongful
termination claims contains four unconscionable terms. The provisions requiring Ramos
to pay half the costs of arbitration, pay her own attorney fees, restricting the ability of the
panel of arbitrators to “override” or “substitute its judgment” for that of the partnership,
and the confidentiality clause, are unconscionable and significantly inhibit Ramos’s
ability to pursue her unwaivable statutory claims.14 Because we are unable to cure the

14
The fact that the arbitration agreement contains four unlawful provisions also
weighs against severance. (See Armendariz, supra, 24 Cal.4th at p. 124 [severance may
be inappropriate where arbitration agreement contains more than one unlawful
provision]; Magno v. The College Network, Inc. (2016) 1 Cal.App.5th 277, 292 [trial

29
unconscionability simply by striking these clauses, and would instead have to reform the
parties’ agreement in order to enforce it, we must find the agreement void as a matter of
law. (Armendariz, supra, 24 Cal.4th at p. 125; Wherry, supra, 192 Cal.App.4th at
p. 1250.)
III. DISPOSITION
The petition for writ of mandate is granted. Let a writ of mandate issue directing
the superior court to vacate its order granting the motion to compel arbitration and to
issue a new and different order denying the motion. Ramos is to recover costs.

court did not abuse discretion in voiding entire arbitration clause where there were
multiple unconscionable terms that could not be cured by severance].)

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 ____________________________
Margulies, J.

We concur:

_____________________________
Humes, P.J.

_____________________________
Banke, J.

A153390
Ramos v. Superior Court

31
Trial Court: Superior Court of San Francisco

Trial Judge: Hon. John Stewart

Counsel:

Duckworth Peters Lebowitz Olivier; Law Office of Noah D. Lebowitz, Noah D.
Lebowitz for Petitioner.

No appearance for Respondent.

Orrick, Herrington & Sutcliffe, Lynne C. Hermle, Jessica R. Perry and Alexandra
Pavlidakis for Real Party in Interest.

32