James Guinn v. General Motors, LLC

NOT RECOMMENDED FOR FULL-TEXT PUBLICATION
File Name: 19a0137n.06

Case No. 18-3522

UNITED STATES COURT OF APPEALS
FOR THE SIXTH CIRCUIT
FILED
Mar 19, 2019
JAMES E. GUINN, ) DEBORAH S. HUNT, Clerk
)
Plaintiff - Appellant,
)
) ON APPEAL FROM THE UNITED
v.
) STATES DISTRICT COURT FOR
) THE NORTHERN DISTRICT OF
GENERAL MOTORS, LLC, et al.,
) OHIO
Defendants, )
)
METROPOLITAN LIFE INSURANCE )
COMPANY; RASHAD A. SALEEM, )
Defendants - Appellees. )

BEFORE: CLAY, COOK, and LARSEN, Circuit Judges.

CLAY, Circuit Judge. Plaintiff James Guinn appeals from the district court’s order denying

Plaintiff’s motion to supplement the administrative record and dismissing Plaintiff’s complaint

against Defendant Metropolitan Life Insurance Company (“MetLife”) for life insurance benefits

under the Employee Retiree Income Security Act of 1974 (“ERISA”), 29 U.S.C. § 1001. For the

reasons set forth below, we REVERSE the decision of the district court.

BACKGROUND

Factual History

Julia Tolliver (“Tolliver”), formerly known as Julia Adams, was insured under the General

Motors (“GM”) Life and Disability Benefits Program for Hourly Employees (the “Plan”), an
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

employee welfare benefit plan governed by ERISA. The Plan provided Tolliver with a basic life

insurance benefit of $28,133 through a policy issued by MetLife.

The Plan’s Group Certificate contains provisions for selecting a beneficiary and for

changing a beneficiary. The Group Certificate instructs:

YOU make YOUR choice in writing on a form approved by us. This form must be
filed with the records for THIS PLAN.

YOU may change the Beneficiary at any time by filing a new form with us. YOU
do not need the consent of the Beneficiary to make a change. When we receive a
form changing the Beneficiary, the change will take effect as of the date YOU
signed it. The change of Beneficiary will take effect even if YOU are not alive when
it is received, provided such change of beneficiary is received prior to the payment
of benefits.

(R. 29-2, Administrative Record, PageID # 464.)

In March 2002, Tolliver designated her husband, Mark Tolliver, now known as Rashad

Saleem (“Saleem”), as her beneficiary under the Plan. Tolliver and Saleem divorced in 2008. On

October 17, 2012, Tolliver submitted a new beneficiary designation form naming Plaintiff, her

nephew, as her beneficiary. Tolliver correctly completed the section of the form relating to

changing a beneficiary designation. However, she incorrectly filled out the second half of the form,

which indicated that it should be completed “only if a trust ha[d] been created in an executed trust

agreement.” (R. 29-1, Administrative Record, PageID # 303.) While Tolliver did not check the

box next to the “Trustee Delegation” option, she did write her name and address in the lines

provided for listing the “Name of Trustee” and other trust information. Plaintiff’s signature, which

was not needed anywhere on the form, appears in the section for identifying the name of the trust.

Tolliver correctly signed and dated the form at the bottom of the page. It is undisputed that it was

a mistake for Tolliver to fill out the trust section of the form, because she did not have a trust. The

instructions on the back of the form regarding the Trustee Delegation section state in bold font:
-2-
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

“This section should only be used if you have a legally drawn inter vivos trust agreement or an

appropriate Trust(ee) is designated under your Last Will and Testament. If you complete this

section, do NOT complete the Primary or Contingent Beneficiary sections.” (Id. at PageID # 307.)

On October 23, 2012, MetLife sent Tolliver a letter regarding her attempt to change her

beneficiary. The letter stated that MetLife had received Tolliver’s request to change her beneficiary

designation but that MetLife was “unable to process [her] request because the form contain[ed]

incomplete or missing information.” (Id. at PageID # 305.) The letter explained that Tolliver could

submit a new beneficiary designation form either by using the online portal or by completing the

beneficiary designation form that was enclosed in the letter. The letter cautioned, “[p]lease do not

use the Trust area unless you are making that designation.” (Id.) Finally, it stated, “Return the

signed and dated Beneficiary Designation form to our office in the enclosed envelope. Retain a

copy for your records. After the acceptable form has been made part of your permanent file, a letter

of confirmation will be mailed to your address of record.” (Id.)

There is no indication that Tolliver, who died on May 27, 2016, ever responded to the letter.

After Tolliver’s death, Plaintiff made a claim for the Plan Benefits. MetLife denied Plaintiff’s

claim in a letter, explaining that:

[The October 17, 2012] designation was never accepted and, therefore, is invalid.
A correspondence explaining why such designation was not accepted was sent to
the decedent on October 23rd, 2012, along with a new beneficiary designation form
for a valid completion. MetLife did not receive any updated designation.
According to our records, the latest valid beneficiary designation on file that was
completed by the decedent on March 26th 2002, does not name you as the
beneficiary of the Plan benefits.
Therefore, based on the record before MetLife, we must deny your potential claim.

-3-
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

(Id. at PageID # 310–11.) The letter also explained how Plaintiff could proceed with an appeal of

the decision if he chose to do so. Plaintiff subsequently appealed MetLife’s decision under the

Plan’s appeal procedure.

Plaintiff’s attorney contacted MetLife and the Plan administrator on October 26, 2016, and

again on December 8, 2016, requesting copies of the applicable Plan documents and other relevant

information. MetLife sent Plaintiff a “complete copy” of the applicable records on December 2,

2016, but apparently it did not include the controlling Plan document, which instructed Plan

participants how to change beneficiaries. In the December 8 letter, Plaintiff also asked MetLife to

refrain from deciding the appeal, which had been initiated by the local Benefit Union

Representative, until Plaintiff received the requested documents. However, MetLife decided the

appeal on December 15, 2016. MetLife determined that the 2012 beneficiary designation form

“could not be used for claim payment purposes” because it had been rejected as improperly

completed, and because Tolliver never returned a properly completed form. (Id. at PageID # 371.)

Procedural History

Plaintiff brought this action against MetLife, GM, and Saleem on January 31, 2017.

Plaintiff sought recovery of the Plan Benefits under 29 U.S.C. § 1132(a) and penalties from GM

under 29 U.S.C. § 1132(c)(1) based on GM’s failure to produce the requested Plan documents, as

well as a declaratory judgment that Tolliver had validly designated Plaintiff as her beneficiary.1

Plaintiff and GM subsequently reached a settlement, and GM was dismissed from the case.

On December 18, 2017, Plaintiff moved to supplement the Administrative Record and for

judgment on the Administrative Record. Plaintiff sought to introduce affidavits from himself and

Nelli Johnson, Guardian of the Estate of Julia Tolliver, into the record. On May 10, 2018, the

1
Saleem, who is named as a co-defendant, has not responded to the complaint.

-4-
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

district court denied Plaintiff’s motion and dismissed Plaintiff’s complaint, finding that no issues

remained for it to address. This appeal followed.

DISCUSSION

Standard of Review

This Court reviews the denial of Plaintiff’s claim for benefits de novo, including any legal

conclusions or determinations made by MetLife or the district court. Wilkins v. Baptist Health

Care Sys., Inc., 150 F.3d 609, 613 (6th Cir. 1998).

I. Strict Compliance with the Plan’s Requirements

ERISA requires plan administrators to “discharge [their] duties with respect to a plan . . .

in accordance with the documents and instruments governing the plan.” 29 U.S.C. § 104(a)(1)(D).

In the Sixth Circuit, ERISA supplies the rule of law governing the designation of beneficiaries.

Metropolitan Life Ins. Co. v. Pressley, 82 F.3d 126, 130 (6th Cir. 1996). “ERISA plans are to be

administered according to their controlling documents,” and “courts need look no further than the

plan documents to determine the beneficiary.” McMillan v. Parrott, 913 F.2d 310, 312 (6th Cir.

1990); see also Unicare Life & Health Ins. Co. v. Craig, 157 F. App’x 787, 791 (“We have

consistently held that Section 1104(a)(1)(D) of ERISA establishes ‘a clear mandate that plan

administrators follow plan documents to determine the designated beneficiary.’” (quoting

Pressley, 82 F.3d at 130)). “Under this court’s bright line rule, therefore, we determine the

insured’s intent by the designation on file at the time of the insured’s death.” Craig, 157 F. App’x

at 791 (citing McMillan, 913 F.2d at 312).

The Plan’s Group Certificate states four requirements for a participant to designate a

beneficiary. A participant must: 1) choose the beneficiary in writing, 2) on a form approved by

MetLife, and 3) sign and date the form; and 4) file the form with the records for the applicable

-5-
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

Plan. The parties do not dispute that Tolliver chose Plaintiff as her beneficiary in writing or that

she signed and dated the form. MetLife argues that Tolliver’s attempt to make Plaintiff her

beneficiary failed because the form was not “approved by [MetLife]” or “filed with the records for

[the Plan].” (R. 29-2, Administrative Record, PageID # 464.)

1. Approval by MetLife

To change her beneficiary under the Plan, Tolliver needed to choose a beneficiary “on a

form approved by [MetLife].” Plaintiff argues that this requirement “refers to the actual form upon

which the chosen beneficiary must be made rather than a right to accept or reject a designation

submitted on the approved form.” (Appellant Reply Br. at 2.) In other words, Plaintiff argues that

“approved by [MetLife]” simply means that MetLife has designated (“approved”) a particular form

for Plan participants to use to change beneficiaries. Plaintiff’s interpretation would mean that

Tolliver satisfied this requirement, because she wrote her beneficiary designation on the correct

form that MetLife had chosen for changing beneficiaries. A district court considering identical

Plan language reached a similar conclusion in Metro. Life Ins. Co. v. Burns, 2012 U.S. Dist. LEXIS

15332, at *5 (E.D. Mich. Jan. 23, 2012). In that case, MetLife rejected a decedent’s change of

beneficiary form when the decedent included the new beneficiary’s name but failed to check a box

on the form indicating that the change applied to all benefit plans he may have had. Id. at *2. The

district court in that case did not specifically discuss the “approved by” standard, but it found that

the decedent had “complied with the literal terms of the plan” despite the decedent’s error in

completing the form. Id. at *5; see Metro. Life Ins. Co. v. Burns, 2012 U.S. Dist. LEXIS 15337,

*2 (E.D. Mich. Feb. 8, 2012) (adopting magistrate judge’s analysis).

Other language in the Group Certificate supports Plaintiff’s interpretation. The Plan states,

“[w]hen we receive a form changing the Beneficiary, the change will take effect as of the date

-6-
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

YOU signed it.” (R. 29-2, Administrative Record, PageID # 464.) It would defy logic for the form

to simultaneously take effect when MetLife receives it and to depend on some sort of further

review by MetLife in order to become effective. Cf. Pedrick v. Roten, 70 F. Supp. 3d 638, 650

n.20 (D. Del. 2014) (noting that, under a different beneficiary plan, “a change takes effect when

the notice is signed, not when it is deemed satisfactory”).

In contrast, MetLife argues that the phrase “approved by [MetLife]” requires something

more than simply filling out a form that MetLife has approved for this purpose. Under this

interpretation, “approved by” refers to the approval process after the form has been received,

requiring the form to be completed in a manner approved by MetLife. MetLife’s interpretation of

this phrase would mean that Tolliver did not satisfy this requirement, because she filled out the

form improperly and MetLife rejected it as a result.

We find Plaintiff’s interpretation to be a more plausible reading of the phrase “on a form

approved by [MetLife].” A natural reading of the Group Certificate would indicate that all it

requires for a change of beneficiary is for a Plan participant to enter the required information on a

form that MetLife selected for that purpose. To find that a Plan participant’s attempt to change her

beneficiary may be rejected when, as here, the participant inadvertently added additional

information to the form, would be to impose additional requirements that are not present in the

Group Certificate. Moreover, this interpretation is consistent with the Group Certificate’s

statement that the change of beneficiary will take effect when MetLife receives the form—a

contrary reading would create a strange time warp through which the change of beneficiary would

take effect even before all the requirements to change a beneficiary had been satisfied.2 Therefore,

2
Even if we found both of the parties’ interpretations reasonable, the doctrine of contra proferentum, which “provides
that ambiguous contract provisions in ERISA-governed insurance contracts should be construed against the drafting
party,” would have us rule in favor of Plaintiff on this issue. Perez v. Aetna Life Ins. Co., 150 F.3d 550, 557 n.7 (6th
Cir. 1998) (en banc).

-7-
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

we find that Tolliver strictly complied with the Plan’s requirement that she submit her change of

beneficiary designation “on a form approved by [MetLife].”

2. Plan Filing Requirement

The parties also dispute whether the change of beneficiary form Tolliver completed was

“filed with the records for [the Plan].” Plaintiff argues that “the only conceivable way” to satisfy

this requirement was for Tolliver to submit the completed form to her benefits office. (Appellant

Br. at 17.) Plaintiff finds support in several district court cases that considered similar language

and found “filed” to require only that the Plan participant send the properly completed form to the

Plan administrator. See Hartford Life & Accid. Ins. Co. v. Hayes, 2014 WL 4916200, at *3 (M.D.

Pa. Sept. 30, 2014) (“[S]ending the form is the operative action necessary to effectuate a change

in beneficiary.”); Schleicher v. Williams, 2009 WL 1616711, at *4 (N.D. Ind. June 5, 2009); Burns,

2012 U.S. Dist. LEXIS 15332, at *5. Therefore, according to Plaintiff, “[b]ecause MetLife

indisputably ‘received’ the Form, [Tolliver] indisputably ‘filed’ it.” (Appellant Reply Br. at 7.)

MetLife counters that “filed” requires that the form be approved and recorded in the plan

file for the specific participant, not merely that the participant submit the form to MetLife. Under

MetLife’s interpretation of this requirement, Tolliver’s change of beneficiary form was rejected

by MetLife and was never “‘filed’ with the records for the Plan maintained by MetLife, and

[Plaintiff] therefore did not become [Tolliver]’s ‘beneficiary of record.’” (Appellee Br. at 15.)

The same logic from the previous section applies here. The Group Certificate states, “YOU

may change the Beneficiary at any time by filing a new form with us.” We interpret this language

to mean that “filing” refers to the Plan participant’s act of submitting the completed form, not a

post-submission process to be completed by MetLife. It would again be illogical for this term to

confer on MetLife the discretion to reject forms after receiving them by declining to literally place

-8-
Case No. 18-3522, Guinn v. General Motors, LLC, et al.

them in the correct file of the Plan participants, when the Plan also states that change of beneficiary

forms take effect when they are received. The Plan requires participants seeking to change their

beneficiaries to file with MetLife the proper form, containing the new choice of beneficiary, the

signature of the Plan participant, and the date the form was completed. We will not interpret the

Group Certificate to grant MetLife discretion that is simply not authorized by the Plan’s language.

By submitting her completed form to MetLife, Tolliver strictly complied with the Plan’s

requirement to file the form with the records for the Plan.

II. The Affidavits

Because we hold that Tolliver strictly complied with the Plan’s requirements to change her

beneficiary, the issue of whether the district court properly excluded Plaintiff’s affidavits is moot.

CONCLUSION

Because Tolliver chose her beneficiary in writing, on a form approved by MetLife, signed

and dated the form, and filed the form with the Plan administrator, we find that she successfully

changed her beneficiary under the requirements of the Plan. We therefore REVERSE the decision

of the district court.

-9-