In the
United States Court of Appeals
For the Seventh Circuit
____________________
No. 18-2887
MATTHEW CARELLO,
Plaintiff-Appellant,
v.
AURORA POLICEMEN CREDIT UNION,
Defendant-Appellee.
____________________
Appeal from the United States District Court for the
Northern District of Illinois, Eastern Division.
No. 1:17-cv-09346 — Thomas M. Durkin, Judge.
____________________
ARGUED FEBRUARY 21, 2019 — DECIDED JULY 15, 2019
____________________
Before EASTERBROOK, SYKES, and BARRETT, Circuit Judges.
BARRETT, Circuit Judge. Matthew Carello sued the Aurora
Policemen Credit Union, alleging that accessibility barriers to
the Credit Union’s website violate his rights under the Amer-
icans with Disabilities Act. The district court dismissed the
claim, holding that Carello lacked standing to sue. We agree.
2 No. 18-2887
I.
Matthew Carello is blind. To access visual content on the
internet, he uses a “screen reader,” which reads text aloud to
him. A screen reader, however, works only on websites that
are designed to support its software. Carello claims that a
website run by the Aurora Policemen Credit Union fails to of-
fer such support.
The Credit Union is chartered under the Illinois Credit
Union Act, which requires that membership in a credit union
be open only to groups of people who share a “common
bond.” 205 ILCS 305/2(1). This includes, for example,
“[p]ersons belonging to a specific association, group or
organization,” “[p]ersons who reside in a reasonably compact
and well-defined neighborhood or community,” and
“[p]ersons who have a common employer.” Id. at 305/1.1. In
accordance with this law, the Credit Union limits its
membership to specified local city and county employees.
Membership is required before an individual may enjoy any
of the Credit Union’s services.
Carello is not eligible for, nor has he expressed any interest
in, membership in the Credit Union. Instead, he is a tester: he
visits websites solely for the purpose of testing compliance
with the Americans with Disabilities Act (ADA), which pro-
hibits places of public accommodation from discriminating
“on the basis of disability in the full and equal enjoyment of
[their] goods, services, facilities, privileges, advantages, or ac-
commodations,” and requires them to make “reasonable
modifications” to achieve that standard. See 42 U.S.C.
§ 12812(a), (b). After his visits to the Credit Union’s website
revealed a potential violation, he sued the Credit Union under
the ADA, seeking injunctive relief as well as costs and
No. 18-2887 3
attorneys’ fees. The district court granted the Credit Union’s
motion to dismiss Carello’s claim, holding that Carello lacked
standing to sue because he failed to allege an injury in fact.
II.
The doctrine of standing imposes a non-negotiable limit
on the power of a federal court. It is rooted in Article III, which
limits a federal court’s power to the resolution of “Cases” or
“Controversies.” U.S. CONST. art. III, § 2. Because the standing
requirement enforces a constitutional restraint on the judicial
power, federal courts must “always require[] that a litigant
have ‘standing’ to challenge the action sought to be adjudi-
cated in the lawsuit” before proceeding to the merits of a
claim. Valley Forge Christian Coll. v. Ams. United for Separation
of Church and State, Inc., 454 U.S. 464, 471 (1982). To establish
standing, a “plaintiff must allege an injury in fact that is trace-
able to the defendant’s conduct and redressable by a favora-
ble judicial decision.” Casillas v. Madison Ave. Assocs., 926 F.3d
329, 333 (7th Cir. 2019).
This case turns on the injury-in-fact requirement, which
the Supreme Court has described as the “[f]irst and foremost”
element of standing. Steel Co. v. Citizens for Better Env’t, 523
U.S. 83, 103 (1998). To satisfy this element, Carello must allege
that he suffered an injury that is “both concrete and particu-
larized.” Spokeo, Inc. v. Robins, 136 S. Ct. 1540, 1548 (2016). And
because he seeks injunctive relief, Carello must also demon-
strate that he faces a “real and immediate” threat of future in-
jury; “a past injury alone is insufficient to establish standing
for purposes of prospective injunctive relief.” Simic v. City of
Chicago, 851 F.3d 734, 738 (7th Cir. 2017) (citation omitted).
4 No. 18-2887
We can quickly dispense with one of Carello’s challenges
to the district court’s standing analysis. According to Carello,
the district court denied him standing because he was a tester,
even though both we and the Supreme Court have made it
clear that tester status does not deprive a plaintiff of standing.
See, e.g., Havens Realty Corp. v. Coleman, 455 U.S. 363, 373–74
(1982); Murray v. GMAC Mortg. Corp., 434 F.3d 948, 954 (7th
Cir. 2006). Carello is right about the cases, but he is wrong
about the district court’s opinion. The district court did not
reason—either explicitly or implicitly—that Carello lacked
standing because he was a tester. Instead, the district court
recognized that while tester status does not defeat standing,
it does not automatically confer it either. A tester must still
satisfy the elements of standing, including the injury-in-fact
requirement. Havens Realty, 455 U.S. at 374–75.
Carello identifies two injuries that he says are each suffi-
ciently concrete and particularized to constitute an injury in
fact: a dignitary harm stemming from his inability to use the
website and an informational harm resulting from a lack of
access to information on the website. Neither of these alleged
injuries passes the test, although we stress that it is for a very
narrow reason. As the Fourth Circuit recently held in a nearly
identical case, a plaintiff who is legally barred from using a
credit union’s services cannot demonstrate an injury that is
either concrete or particularized. Griffin v. Dep’t of Labor Fed.
Credit Union, 912 F.3d 649 (4th Cir. 2019). Our holding is no
broader than that.
A.
We begin with Carello’s claim that he suffered dignitary
harm. There is no doubt that dignitary harm is cognizable;
stigmatic injury is “one of the most serious consequences” of
No. 18-2887 5
discrimination. Allen v. Wright, 468 U.S. 737, 755 (1984). At the
same time, “not all dignitary harms are sufficiently concrete
to serve as injuries in fact.” Griffin, 912 F.3d at 654. A plaintiff
“‘personally denied equal treatment’ by the challenged dis-
criminatory conduct” has suffered a concrete injury, but dig-
nitary harm stemming from the mere knowledge that dis-
criminatory conduct is occurring is an “abstract stigmatic in-
jury” that the plaintiff lacks standing to vindicate. Allen, 468
U.S. at 755–56 (citation omitted); see also Clay v. Fort Wayne
Cmty. Sch., 76 F.3d at 873, 879 (7th Cir. 1996) (“[N]othing sug-
gests that [the black plaintiffs alleging racial discrimination]
suffered anything other than indignation: personal offense
from the knowledge that unconstitutional conduct is occur-
ring. Indignation is not an injury-in-fact sufficient to confer
standing.”).
Here, Illinois law prevents Carello’s dignitary harm from
materializing into a concrete injury. Because Illinois has
erected a neutral legal barrier to Carello’s use of the Credit
Union’s services, the Credit Union’s failure to accommodate
the visually impaired in the provision of its services cannot
affect him personally. On the contrary, any blow thrown by
the Credit Union is blocked as to Carello. Cf. Griffin, 912 F.3d
at 654 (“It is therefore impossible—absent a violation of fed-
eral law—for Griffin to be ‘personally subject’ to the dignitary
harms allegedly occasioned by the Credit Union’s website.”).
Much like a geographic barrier between the plaintiff and de-
fendant “can reduce the ‘personal’ impact of the injury and
render it too ‘abstract,’” id. (quoting Allen, 468 U.S. at 756–57),
the legal barrier here reduces—indeed, eliminates—the cog-
nizable impact of the Credit Union’s conduct on Carello, see
id. at 654 (“Here, a neutral proposition of federal law makes it
impossible for Griffin to interact directly with the Credit
6 No. 18-2887
Union.”). And in the absence of any personal impact on
Carello, his alleged injury is necessarily abstract, amounting
to mere indignation that the Credit Union is violating the
ADA.
Concreteness and particularization are distinct compo-
nents of an injury in fact, Spokeo, 136 S. Ct. at 1548, but in the
case of abstract dignitary harm, they are two sides of the same
coin. Indignation at violation of the law is not concrete be-
cause it does not impact the plaintiff personally; it is not par-
ticularized because it does not affect him in an “individual
way.” See Lujan v. Defs. of Wildlife, 504 U.S. 555, 560 n.1 (1992);
see also Allen, 468 U.S. at 755–56. For a harm to be particular-
ized, “[t]here must be some connection between the plaintiff
and the defendant that ‘differentiates’ the plaintiff so that his
injury is not ‘common to all members of the public.’” Griffin,
912 F.3d at 655 (alterations and citation omitted).
Here, there is no connection between Carello and the
Credit Union that distinguishes him from anyone else who is
ineligible for membership and offended by the Credit Union’s
failure to comply with the ADA. Cf. Clay, 76 F.3d at 878–79
(“Appellants’ claims [about racial discrimination in the hiring
process] are generalized grievances shared in substantially
equal measure by a large class of citizens.”); Am. Civil Liberties
Union of Ill. v. City of St. Charles, 794 F.2d 265, 268 (7th Cir.
1986) (“[Deep offense] is not by itself a fact that distinguishes
[the plaintiff] from anyone else in the United States who dis-
approves of such displays.”). Without “an otherwise plausi-
ble assertion that a return to the website would allow [him] to
avail himself of [the Credit Union’s] services,” Carello is no
more entitled to an injunction than any other interested citi-
zen. See Griffin, 912 F.3d at 656.
No. 18-2887 7
B.
Carello has another theory: he says that the Credit Union
caused him an informational harm by failing to make the text
on its website accessible to his screen reader. What Carello as-
serts, however, is not an informational injury properly under-
stood, so it does not offer an alternate route to an injury in
fact.
A harm is not an informational injury simply because it
has something to do with information. An informational in-
jury occurs when the defendant refuses to provide the plain-
tiff with information that a law—typically, a sunshine law—
entitles him to obtain and review for some substantive pur-
pose. See, e.g., Fed. Election Comm’n v. Akins, 524 U.S. 11, 21,
24–25 (1998) (concluding that voters’ inability to obtain infor-
mation subject to disclosure under the Federal Election Cam-
paign Act of 1971 is a sufficiently concrete injury); Pub. Citizen
v. U.S. Dep’t of Justice, 491 U.S. 440, 449 (1989) (explaining that,
to satisfy Article III’s injury requirement, advocacy organiza-
tions requesting information subject to disclosure under the
Federal Advisory Committee Act need only show “that they
sought and were denied” the information); Casillas, 926 F.3d
at 337–38 (“[Akins and Public Citizen] hold that the denial of
information subject to public disclosure is one of the intangi-
ble harms that Congress has the power to make legally cog-
nizable.” (emphasis omitted)). In such cases, a plaintiff “need
not allege any additional harm beyond” his failure to receive
information that the law renders subject to disclosure. Spokeo,
136 S. Ct. at 1549.
This case, however, is about accessibility accommoda-
tions, not disclosure. Carello does not complain that the
Credit Union withheld information—on the contrary, he
8 No. 18-2887
states that the Credit Union openly published the information
on its website. Nor does he claim that the information was
wholly inaccessible to him—he presumably could have had
someone who is sighted read it aloud to him. Carello’s com-
plaint is about ease of access—he argues that the Credit Union
should have made it possible for him to use his screen reader
to more readily retrieve the available information. His alleged
injury flows from the Credit Union’s failure to support his
software, not its refusal to disclose information about its ser-
vices. And if the nature of his injury were not clear enough in
the allegations that he makes, it is crystallized by the relief
that he seeks. Carello does not seek an injunction ordering the
Credit Union to produce information; he seeks an injunction
ordering the Credit Union to reform its website. Carello has
no interest in information that he cannot use, but he has a
keen (and commendable) interest in forcing the Credit Union
to make its website more accessible to the visually impaired.
Carello simply characterizes as “informational” the harm
that he claims to have experienced when encountering text
that his screen reader could not decipher. That is a dignitary
harm, and, as we have already explained, Illinois law pre-
vents it from being either concrete or particularized as to
Carello. Because Carello has not identified an injury in fact,
he lacks standing under Article III.
C.
To demonstrate that he has standing to obtain injunctive
relief, Carello must show that he faces a “real and immediate
threat” of future injury. See City of Los Angeles v. Lyons, 461
U.S. 95, 105 (1983). Carello insists that he has plausibly alleged
that he will return to the Credit’s Union’s website “to ensure
that it [i]s accessible to not only himself, but to all other blind
No. 18-2887 9
persons in the future.” That may be—but it is beside the point.
Carello’s threatened future injury must be one for which he
has standing to seek a remedy. And his alleged future injury
is the one that he claims to have suffered already: the digni-
tary harm stemming from the Credit Union’s failure to accom-
modate his visual impairment. As we have already explained,
this harm does not constitute an injury in fact under Article
III.
***
The district court correctly concluded that Carello lacked
standing, and its judgment is AFFIRMED.