Mohney, T. v. American General Life

J-A08011-19 NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37 TIMOTHY A. MOHNEY : IN THE SUPERIOR COURT OF : PENNSYLVANIA Appellant : : : v. : : : AMERICAN GENERAL LIFE : No. 760 WDA 2018 INSURANCE COMPANY, AS : SUCCESSOR BY MERGER TO : AMERICAN GENERAL ASSURANCE : COMPANY, AS SUCCESSOR IN : INTEREST TO U.S. LIFE CREDIT : INSURANCE COMPANY : Appeal from the Judgment Entered May 14, 2018 In the Court of Common Pleas of Armstrong County Civil Division at No(s): 1995-0764-Civil BEFORE: PANELLA, P.J., STABILE, J., and McLAUGHLIN, J. MEMORANDUM BY PANELLA, P.J.: FILED OCTOBER 10, 2019 Timothy A. Mohney, appeals from the judgment entered after the trial court entered a non-jury verdict against Mohney’s insurance bad faith claims against Appellee, American General Life Insurance Company (“American”). Mohney had sued American as a successor company to U.S. Life Credit Insurance Company (“U.S. Life”), based upon allegations of insurance bad faith against U.S. Life. The trial court ruled that Mohney had failed to carry his burden of proving the claims by clear and convincing evidence. Mohney raises six issues on appeal, which can be loosely grouped into two categories: (1) challenges to the trial court’s decisions on discovery matters, and (2) J-A08011-19 challenges to the trial court’s evidentiary rulings. After careful review, we affirm. The torturous course of the proceedings before the trial court were protracted and problematical. Mohney’s original complaint involved multiple claims based upon numerous theories and was dismissed after U.S. Life filed preliminary objections. After the trial court granted, in part, U.S. Life’s preliminary objections to Mohney’s first amended complaint, Mohney filed a second amended complaint, which forms the basis for the proceedings currently under review. After this Court twice remanded this case to the trial court for further proceedings, the only remaining issue is based upon Mohney’s claim that U.S. Life exercised bad faith in denying his claim for total disability benefits under his insurance policy with U.S. Life. This claim had been twice dismissed by the trial court, once pre-trial and another after trial. In both instances, this Court reversed and remanded for further proceedings A second bench trial was held in September 2017, presided over by then Senior Judge William J. Ober (retired). Senior Judge Ober entered a verdict following the trial, finding that Mohney did not prove that U.S. Life, American’s predecessor, had knowingly or recklessly “disregarded the lack of a reasonable basis for its” denial and termination of the payment of credit disability benefits. Adjudication and Verdict, 12/20/17 at 2-3. -2- J-A08011-19 After Mohney’s filed post-trial motions, the case was reassigned to the Honorable Chase G. McClister of the Court of Common Pleas of Armstrong County, Pennsylvania, because Senior Judge Ober had retired. On May 4, 2018, Judge McClister denied the post-trial motions. Later, Judge McClister filed a comprehensive Memorandum Opinion, comprised of 16 pages, on July 20, 2018, fully explaining the reasons supporting Senior Judge Ober’s verdict. Appellant raises six issues on appeal: 1. Reversal of discovery sanctions tends to make it more advantageous for the offending party to withhold information. Instantly, long after expert witness disclosures were required, just before trial, Defendant disclosed its insurance expert. The first trial judge found Defendant's offending conduct was willful, intentional and ongoing, striking Defendant's insurance expert. After appeal and remand, Defendant sought reversal of the discovery sanctions, which the third trial judge granted. Was it error for the third trial judge to reverse the sanctions entered by the first trial judge? 2. An insurer must have a reasonable basis to terminate disability benefits. This Court previously determined that Defendant unreasonably relied upon an equivocal medical opinion to terminate Mohney's [d]isability [b]enefits. Defendant's expert rejected this finding by opining that reliance on the equivocal medical opinion was proper according to industry standards. The [t]rial [c]ourt accepted this testimony and found that Defendant did not act recklessly or with a knowing disregard of its lack of a reasonable basis. Did the trial court err in finding that Defendant's reliance upon the equivocal medical opinion complied with industry standards? 3. During claims handling, if an insurer makes misrepresentations to the insured, the insurer violates industry standards. The misrepresentations are evidence -3- J-A08011-19 that the investigation of the claim was neither honest nor objective. This Court determined that Defendant made misrepresentations to the insured during the investigation. The trial court determined that Defendant's claims handling complied with industry standards and therefore Defendant's conduct could neither be reckless nor knowing. Did the trial court err? 4. Expert Opinions must be supported by credible facts and not be based upon speculation. Defendant's expert opined that Defendant met industry standards by providing adequate training on legal interpretations of policy terms, and by providing the adjusters with direction as to when they should seek guidance (i.e., legal research) from the available staff attorneys. Defendant's expert relied upon the adjuster's testimony. The adjuster's testimony about training was vague and superficial. Did the trial court err by relying upon the unsupported opinion of Defendant's expert? 5. The analysis of an insurer bad faith claim is dependent on the conduct of the insurer, not its insured. Instantly, this Court held: "on remand, evidence of Mohney's post-denial conduct should not be admitted." During the second bad faith trial, Defendant was permitted, over Plaintiff's objection, to introduce evidence of post-denial conduct of the Plaintiff. Did the trial court err by admitting evidence which this court previously determined to be inadmissable? 6. A reasonable investigation to determine whether a claim should be paid requires the insurer to review all available information whenever it is received. Bad faith conduct can occur before, during, and after litigation. Plaintiff sought discovery to learn what investigation Defendant conducted on the disability claim based upon information the insurer received after the breach of contract claim was filed, litigated, and appealed. The trial court refused to compel Defendant to respond to this requested discovery. Did the trial court err? Appellant’s Brief, at 5-6 (footnote omitted). -4- J-A08011-19 In reviewing the outcome of a nonjury trial, we are limited to determining whether the trial court's factual findings are supported by competent evidence, and whether the court properly applied the pertinent law. See Prestige Bank v. Investment Properties Group, Inc., 825 A.2d 698, 700 (Pa. Super. 2003). “[A]bsent an abuse of discretion, the reviewing court is bound by the trial court's credibility determinations.” De Lage Landen Financial Services, Inc. v. M.B. Management Co., Inc., 888 A.2d 895, 898 (Pa. Super. 2005). Those findings must be afforded the same weight and effect as a jury verdict and will not be disturbed on appeal absent an error of law or an abuse of discretion. See Prestige Bank, 825 A.2d at 700. After a thorough and meticulous examination of the record, and a careful review of the briefs, we find that the Adjudication and Verdict of December 20, 2017, the Order of May 4, 2018, and the Memorandum Opinion of July 20, 2018, adequately address all of the issues raised by the Appellant, and are more than sufficiently supported in the record. Therefore, we affirm on the basis of the aforesaid decisions by the trial court. Judgment Affirmed. Jurisdiction relinquished. Judgment Entered. Joseph D. Seletyn, Esq. Prothonotary Date: 10/10/2019 -5- J-A08011-19 -6- v:J�· Received 6/18/2018 2:38:52Circulated PM Superior Court Western 09/18/2019 District 11:27 AM Filed 6/18/2018 2:38:00 PM Superior Court Western District IN THE COURT OF COMMON PLEAS OF ARMSTRONG COUNTY, PENNSYLVANIA60WDA2018 TIMOTHY A. MOHNEY, Plaintiff, vs. No. 1995-0764-CIVIL AMERICAN GENERAL LIFE INSURANCE COMPANY, as successor by merger to AMERICAN GENERAL ASSURANCE COMPANY, as successor in interest to U.S. LIFE CREDIT INSURANCE COMPANY, C)� ::::_; . Defendant. .. -r1 '..: _(} ::::.: .. .,.. r:"'j ADJUDICATION and VERDICT -- -�-- ,,,·..- AND NOW, this �;I� day of December, 2017, jury trial of Count VI of Plaintiff's Second Amended Complaint claiming bad faith under 42 Pa. Cons. Stat. Ann. § 8371, as remanded by the Superior Court of Pennsylvania, I find as follows: 1) The legal standard for bad faith has been set forth by our Supreme Court in Rancosky v. Washington Nat'l Ins. Co., 170 A.3d 364, 365 (Pa. 2017) {citing Terletsky v. Prudential Property & Cas. Ins. Co., 649 A.2d 680 (Pa. Super. Ct. 1994)). In order to recover in a bad faith action, the plaintiff must present clear and convincing evidence 1) that the insurer did not have a reasonable basis for denying benefits under the policy, and 2) that the insurer knew of or recklessly disregarded its lack of a reasonable basis for denying benefits under the policy. 2) The parties have stipulated that the first element of that standard has been satisfied as a matter of law.1 3) I considered all of the evidence and testimony presented at trial. I reviewed this in light of each of the parties' suggested findings of fact and conclusions of law. 4) At the remanded bad faith trial, unlike at the previous bad faith trial, each party presented expert testimony regarding knowing or reckless disregard of a reasonable basis to terminate benefits. I find that U.S. Life's expert, Barbara J. Sciotti, was well-qualified in insurance claims management and offered more credible testimony than that of the Plaintiff's expert witness, John A. McCandless, Esq. She opined, inter alia, as follows: a. U.S. Life had provided Mr. Carroll with adequate training and support with regard to claims adjusting practices; b. Mr. Carroll complied with industry practice; and c. U.S. Life did not place its own interests ahead of those of Plaintiff. NOW THEREFORE, the Court finds that Plaintiff has failed to prove, by clear and convincing evidence, that U.S. Life knew of 1 Although the Superior Court of Pennsylvania appears to have concluded, and the parties have stipulated, that the first prong of the bad faith standard has been satisfied, it would otherwise be the appropriate responsibility of this Court to make the factual determination of whether a reasonable basis existed for U.S. Life's denial of benefits. See Rancosky, 170 A.3d at 377. or recklessly disregarded the lack of a reasonable basis for its determination. The Court hereby DIRECTS the Prothonotary to enter judgment in favor of Defendant, and against Plaintiff, on Count VI of the Second Amended Complaint. It further is ORDERED that Plaintiff's requests for punitive damages and attorneys' fees be and hereby are DISMISSED, as moot. By the Court: ���/:! William J. Ober, S.J. IN THE COURT OF COMM:ON PLEAS OF ARMSTRONG COUNTY, PENNSYLVANIA TIMOTHY A. MOHNEY, ) Plaintiff, ) ) vs. ) AMERICAN GENERAL LIFE ) ) No. 1995-0764-CIVIL - � c::o ::lt INSURANCE COMPANY, as successor) � by merger to AMERICAN GENERAL ) I sr ASSURANCE COMPANY, as successor) -0 in interest to U.S. LIFE CREDIT ) :x INSURANCE COMPANY, ) ca Defendant. ) c» N ORDER AND NOW, this id:&. day of May, 2018, upon consideration of Plaintiffs Motion for Post-trial Relief, Defendant's response in opposition thereto, and the briefs and argument of the parties, and having reviewed the entire record in this matter, including the proposed findings of the parties and the trial transcript, the Court makes the following conclusions: 1. There was no error or abuse of discretion in the Court's permitting Defendant's expert, Barbara J. Sciotti, to testify regarding whether U.S. Life knowingly or recklessly disregarded the lack of a reasonable basis for terminating benefits. 2. There was no error or abuse of discretion in the Court's finding Ms. Sciotti's testimony more credible than Plaintiffs expert, John A. McCandless, Esq., on the issue of whether U.S. Life knowingly or recklessly disregarded the lack of a reasonable basis for terminating benefits. 3. There was no error or abuse of discretion in the Court's finding that Plaintiff did not present clear and convincing evidence that U.S. Life knowingly or recklessly disregarded the lack of a reasonable basis for terminating benefits. The Court considered all of the evidence presented, including the de nova testimony of the claims handler, Mr. Carroll, and made credibility determinations. There was evidence in the record indicating, and the Superior Court previously held, that U.S. Life lacked a reasonable basis for terminating benefits, and its communications with both Dr. Miller and Plaintiff contained certain omissions and inaccurate statements of fact. This evidence, if considered alone, would be suggestive of a knowing or reckless disregard. When considered in light of the entire record, including the testimony of Ms. Sciotti and Mr. Carroll, it fell short of clear and convincing evidence, i.e., evidence that is so clear, direct, weighty, and convincing as to enable the trier of fact to come to a clear conviction, without hesitancy of the truth of the precise facts in issue. See Berg v. Nationwide Mutual Ins. Co., __ A.3d __ , 2018 WL 1705274, at *4 (Pa. Super. Ct. April 9, 2018)(citing Grossi v. Travelers Pers. Ins. Co., 79 A.3d 1141, 1165 (Pa. Super. Ct. 2013)). Thus, there was no error or abuse of discretion in the Court's finding that Plaintiff had failed to carry this high burden of proof. NOW THEREFORE, on these bases, it is ORDERED that Plaintiffs Motion for Post·trial Relief be and hereby is DENIED. By the Court: Oit/w(dkUL tL.bi Chase G. McClister, J. Circulated 09/18/2019 11:27 AM IN THE COURT OF CO:Ml\10N PLEAS OF ARMSTRONG COUNTY, PENNSYLVANIA TIMOTHY A. MOHNEY, ) Plaintiff, ) ) vs. ) ) AMERICAN GENERAL LIFE ) No. 1995-0764-CIVIL INSURANCE COMPANY as successor ) by merger to AMERICAN GENERAL ) ASSURANCE COMP ANY, as successor) in interest to U.S. LIFE CREDIT ) INSURANCE COMPANY, ) Defendant. ) 1925(a) MEMORANDUM I'-.> = = c.; c::: r- o---r-i ,,,] :::;:i-i -.,,.' c::, r+ .::::-�, -.. _,._ rq ; ) -- .- / N \.0 -< IN THE COURT OF CO:Ml\10N PLEAS OF ARMSTRONG COUNTY, PENNSYLVANIA TIMOTHY A. MOHNEY, ) Plaintiff, ) ) vs. ) ) AMERICAN GENERAL LIFE ) No. 1995-0764-CIVIL INSURANCE COMP ANY as successor ) by merger to AMERICAN GENERAL ) ASSURANCE COMPANY, as successor) in interest to U.S. LIFE CREDIT ) INSURANCE COMPANY, ) Defendant. ) 1925(a) MEMORANDUM McClister, J. Plaintiff Timothy A. Mohney ("Mohney") appeals from the judgment on the verdict entered on May 14, 2018, in favor of Defendant American General Life Insurance Company, as successor by merger to American General Assurance Company, as successor in interest to U.S. Lue Credit Insurance Company ("U.S. Life"). On December 28, 2017, Senior Judge William J. Ober entered an Adjudication and Verdict, after non-jury trial, on Mohney's claim for insurance bad faith, finding that he had failed to carry his burden of proving the claim by clear and convincing evidence. Mohney thereafter filed a motion for post-trial relief on January 5, 2018, which this Court denied on May 4, 2018. Mohney then praeciped for entry of final judgment, which was accomplished on May 14, 2018. Mohney filed his notice of appeal on May 21, 2018, after which the Court directed him to file a Rule 1925(b) Concise Statement within 21 days. He timely complied on June 13, 1 2018. Given the protracted history of this case, its procedural posture, and the several opinions authored in this Court and the Pennsylvania Superior Court, the Court herein will review only those facts and procedural history that are material to the issues raised in the instant appeal. A. Procedural History This case involves an insurance dispute. I am the fourth trial court judge to consider the merits of the bad faith claim. The case originally involved multiple claims sounding in various theories. All counts of Mohney's Second Amended (and still operative) Complaint, filed October 28, 1998, were dismissed except for the breach of contract (Count III) and bad faith (Count VI) claims. Then-President Judge Kenneth G. Valasek found in Mohney's favor on the breach of contract claim by adjudication filed December 27, 2006, and judgment in the amount of $20,772.58 was entered on April 2, 2007. Judge Valasek previously had entered summary judgment on the bad faith claim, which determination was reversed by the Superior Court. See Nonprecedential Decision, filed July 1, 2008. U.S. Life's subsequent petition for allowance of appeal to the Pennsylvania Supreme Court was denied on December 10, 2008. After remand, the parties engaged in discovery on the bad faith claim. The first bad faith trial, before Senior Judge Joseph A Nickleach, occurred in April 2013. Judge Nickleach found in favor of U.S. Life on the bad faith claim, which decision was reversed, and a new bad faith trial ordered, by the Superior Court on May 8, 2015. U.S. Life's subsequent petition for allowance· of appeal to the 2 Pennsylvania Supreme Court was denied on December 8, 2015. Approximately five months later, no action on the case having been taken by the parties, specially- assigned Senior Judge William J. Ober scheduled a status conference. After the conference and with the consent of the parties, Judge Ober ordered the case to mediation. The case did not resolve at mediation. Thereafter, the parties engaged in discovery. A case management order was entered on December 21, 2016, setting the dates for trial, the completion of discovery, and additional pre-trial conferences. The case proceeded to trial in September 2017, after which Judge Ober entered his adjudication finding that Mohney had not carried its burden to prove, by clear and convincing evidence, that U.S. Life had knowingly or recklessly disregarded a lack of a reasonable basis for terminating the payment of credit disability benefits. Judge Ober's judicial commission expired on December 31, 2017, after which this Court was assigned to the case. After my disposition of Mohney's post-trial motions, this appeal followed. B. Errors Complained of on Appeal Mohney asserts seven assignments of error on appeal, each of which the Court will address separately." 1. Compliance with Industry Standards Mohney argues in his first issue that Judge Ober "erred by finding Defendant met industry standards, when [the Superior Court] previously determined 1 Several ofMohney's issues challenge specific evidentiary and discovery rulings by Judge Ober without identifying the particular testimony or ruling being challenged. The Court has reviewed the entire record and has identified what it believes to be the issues raised on appeal. 3 Defendant unreasonably relied upon an equivocal medical opinion to terminate benefits." First, Judge Ober did not anywhere in his findings determine that the medical opinion provided by Dr. Miller and relied upon by U.S. Life's claims adjuster, Lawrence Carroll, was not unequivocal. Nor did Judge Ober determine anywhere in his findings that U.S. Life's basis for terminating benefits was reasonable. Rather, Judge Ober had before him a narrow and discrete issue, namely, whether Mohney had proven, by clear and convincing evidence, that U.S. Life knowingly or recklessly disregarded a lack of a reasonable basis for its termination decision. Judge Ober expressly acknowledged that the first prong of the bad faith standard already had been met. See Adjudication and Verdict, at ,r 2 n. 1. Thus, at the outset, Mohney's construction of Judge Ober's findings is not accurate. Judge Ober's express finding was that U.S. Life's expert, Barbara Sciotti, was both well-qualified in insurance claims management and offered credible testimony. Judge Ober did not rely on the opinion of Mohney's proffered expert, John A. McCandless, Esq., which he found to be less credible. Mohney has not challenged that credibility determination on appeal. Even were he to challenge that credibility finding, it was sound in any event. Mr. McCandless has no firsthand experience in first party claims handling, of credit disability claims or otherwise. He has never himself made, in the first instance, a first-party claim determination. All of his experience working directly in the insurance industry amounts to three years with Nationwide Insurance Company, which experience pre-dated the enactment of the 4 bad faith statute and only involved claims that had escalated to litigation. Mr. McCandless has been actively engaged in plaintiffs·side bad faith litigation, although he does, at times, serve as "coverage counsel." Since this case has been filed, and particularly since the prior bad faith trial, Mr. McCandless has instituted new bad faith lawsuits on behalf of plaintiffs. He advertises his practice to include a "special interest in representing people who are the victims of insurance bad faith." He has testified in court as an expert on bad faith in only one other case, in which he was engaged by Mohney's counsel in this case, Thus, Judge Ober's finding that Mr. McCandless's testimony was less credible is both amply supported by the record and not at issue on appeal. Judge Ober's finding that Ms. Sciotti was qualified and credible also is amply supported by the record. Ms. Sciotti worked directly in the insurance industry as a claims adjuster for many years. She then began a consulting business in which she performs reviews of claims to determine the propriety of insurer conduct. She has maintained this business for approximately 23 years and has reviewed at least 450 cases. She maintains a consistently objective approach to her reviews, having rejected approximately one· half of the cases presented to her, from both insureds and insurers, because she did not believe their position had any merit. She has been qualified as an expert in insurance practices 18 times, and her testimony has never been excluded. She also has been invited by the Pennsylvania Bar Institute to be a presenter and faculty member in presentations and trainings on insurance practices. Ms. Sciotti's business overall has involved more plaintiffs'·side work 5 than defendants'