Care Circle, L.L.C. v. Ohio Dept. of Mental Health & Addiction Servs.

[Cite as Care Circle, L.L.C. v. Ohio Dept. of Mental Health & Addiction Servs., 2020-Ohio-1382.]

COURT OF APPEALS OF OHIO

EIGHTH APPELLATE DISTRICT
COUNTY OF CUYAHOGA

CARE CIRCLE L.L.C. :

Plaintiff-Appellant, :
No. 108454
v. :

OHIO DEPARTMENT OF MENTAL :
HEALTH & ADDICTION SERVS.
:
Defendant-Appellee.

JOURNAL ENTRY AND OPINION

JUDGMENT: AFFIRMED
RELEASED AND JOURNALIZED: April 9, 2020

Civil Appeal from the Cuyahoga County Court of Common Pleas
Case No. CV-18-895899

Appearances:

Malone Law L.L.C., and John P. Malone, Jr., for
appellant.

Dave Yost, Ohio Attorney General, and Roger F. Carroll,
Principal Assistant Ohio Attorney General, for appellee.

MICHELLE J. SHEEHAN, J.:

Appellant Care Circle, L.L.C. (“appellant”) appeals a judgment of the

Cuyahoga County Court of Common Pleas affirming an order of Ohio Department

of Mental Health and Addiction Services (“MHAS”) revoking appellant’s licenses
for three adult care facilities licenses (“ACF”) pursuant to MHAS’s authority under

R.C. 5119.34(F)(2)(a) and Ohio Administrative Code (“O.A.C.”) 5122-33-05(G).

After a review of the record and applicable law, we affirm the judgment of the

common pleas court.

Background

At issue in this case are three adult group homes owned by appellant

located at 1864, 1872, and 1878 East 89th Street, Cleveland (referred hereafter as

“1864,” “1872,” and “1878”). An adult group home is a type of ACF. An ACF is a

facility licensed by MHAS to provide accommodations, supervision, and personal

care services to the elderly or individuals with mental health challenges in a home

setting.1 ACFs are to comply with all applicable laws and ensure that the facilities

are in compliance. Once an ACF is granted a license, the license is subject to

expiration every two years. During the two-year period, an ACF may be subject to

routine inspections in addition to any complaint or mandatory incident report

inspections. The inspections may be announced or unannounced. If there is a

non-serious noncompliance issue regarding the administrative rules, the facility

may be afforded the opportunity for corrections within a specified time; if there is a

serious risk to residents’ health and safety or a cycle of noncompliance issues

regarding the administrative rules, MHAS may propose to deny an application or

propose to revoke a license. In 2011, regulatory oversight of ACFs was transferred

1 The term “adult care facility” is no longer used in the Ohio Revised Code, and it
is now considered as a type of “residential facilities.”
from the Ohio Department of Health to MHAS, which became the state regulatory

authority for ACFs.

The subject ACFs were transferred to appellant in 2009 from another

entity. Appellant’s application for a renewal of the licenses in 2014 led to the

instant appeal.

On March 14, 2014, MHAS conducted a renewal inspection for the

subject ACFs. Ten days later it issued the findings for the homes: all three homes

were in disrepair, the bedroom linens and beddings were worn and soiled, special

diets for some residents were not provided, and residents’ mental health care plans

were not completed, among other areas of noncompliance.

Two of the group homes, 1872 and 1878, were additionally cited for a

lack of a dining area in the homes, which forced the residents to walk to 1864 for

meals and medications even in inclement weather. In the letter of findings, MHAS

required appellant to remedy the situation by providing a dining area with

appropriate furniture to allow the residents to eat in their own homes. On

April 28, 2014, appellant submitted a plan of correction, stating the dining area

was set up, the tables and chairs were ordered, and the homes would be in

compliance before June 1, 2014.

However, on June 23, 2014, appellant requested a variance regarding

the food service, claiming that before appellant purchased the group homes in

2009, it was advised that the current setup for the meal service had been approved

for 30 years.
 On August 6, 2014, MHAS, in response to the variance request,

granted appellant a temporary six-month waiver regarding the requirement for

meal service, allowing appellant to add the dining area in 1872 and 1878 by

February 6, 2015. In conjunction with the temporary waiver, MHAS renewed

appellant’s licenses.

Five weeks after MHAS renewed appellant’s licenses, on

September 15, 2014, a resident filed a complaint against appellant. Attached to the

complaint were pictures showing the homes were in disrepair.

The next day, on September 16, 2014, MHAS’s surveyor Jim

Budemlic inspected the homes. He described the homes as in “filthy, deplorable

conditions.” The problems he observed included broken windows, sagging

ceilings, mold in the bathrooms, and bedbug excrement around ripped mattresses.

Because of the multitude of health and safety issues and the

conditions of the homes, on September 22, 2014, MHAS suspended admissions of

new residents pending corrective actions taken by appellant.

On October 15, 2014, a follow-up survey was conducted and MHAS

found many of the immediate health and safety concerns had been addressed. On

October 16, 2014, appellant submitted a plan of correction specifying how it

planned to ensure that the safety and health issues would not occur again in the

future. As a result, on October 20, 2014, MHAS lifted the suspension of

admissions. On October 29, 2014, MHAS sent a letter advising appellant of the

findings from the October 15, 2014 inspection. It listed the violations that had
been corrected and the violations that needed to be addressed in a written plan of

correction. MHAS also required evidence of all corrections that were made to be

submitted by November 13, 2014.

On January 14, 2015, MHAS notified appellant that it had not

corrected all the problems identified in the plan of correction and again advised

appellant that, pursuant to O.A.C. 5122-33-20(F), each ACF must have a kitchen

and dining area. MHAS reminded appellant that the temporary waiver previously

granted regarding the dining area would expire February 6, 2015.

On March 6, 2015, MHAS inspected the homes. It found, among

other health and safety concerns, the residents in 1872 and 1878 did not have

access to water except through the bathrooms.

Another inspection took place on April 20, 2015, to confirm

compliance with the plans of correction issued to appellant on October 29, 2014,

and January 14, 2015. The inspection revealed, among other rule violations, there

was inadequate food supply; park benches were used as furniture in 1864; and

residents in 1872 and 1878 were still required to walk to 1864 for food and

medications and obtained drinking water from the bathrooms.

Based on the April 20, 2015 inspection, MHAS suspended

admissions for 1872 and 1878 on June 22, 2015. MHAS identified multiple rule

violations, foremost of which was the lack of kitchen and dining areas for the

residents in the homes. MHAS required the problems to be remedied by July 6,

2015.
 On July 2, 2015, a conference was held regarding the suspensions for

1872 and 1878. On July 6, 2015, appellant submitted a plan of correction, which

stated the following regarding the kitchen and dining area requirement:

Due to past practices and current practices of several [other]
ACFs that are multi-licensed and set up like Care Circle, LLC, we feel
that we should be able to continue to serve out of the licensed kitchen
[at 1864]. However, Care Circle, LLC, will post notice that the
residents have the opportunity to have their meals in their residential
building if they so request.

MHAS was satisfied with this proposal, believing that the residents would now be

able to eat in their own homes.

On July 24, 2015, MHAS inspected the homes in response to a

complaint from an advocacy agency, Disability Rights Ohio (“DRO”).2 The

inspection revealed repair and cleaning issues, as well as health issues such as

excessively high temperature. MHAS also found that residents in 1872 and 1878

still could not eat meals in their homes. It requested that appellant provide a

reasonable date by which the meal-service requirement would be met.

Revocation of Licenses

MHAS conducted a final inspection on November 5, 2015, and found

persistent unaddressed rule violations, including the lack of a corrective action to

address the residents’ ability to eat and receive medications in their own homes.

More than two weeks later, on November 24, 2015, MHAS proposed

to revoke appellant’s licenses for all three homes. The November 24, 2015 notice

2 DRO is a “legal rights service” organized under the authority of R.C. 5123.601.
enumerated the lack of compliance and advised appellant of its right to request an

evidentiary hearing within 30 days.

Although the November 24, 2015 notice advised of appellant’s right

to a hearing, appellant did not request a hearing but rather focused on having

MHAS approve a plan of correction; on January 11, 2016, while the proposed

revocation was pending, appellant submitted a plan of correction without being

requested to do so. Regarding the lack of kitchen and dining area in 1872 and

1878, appellant stated that “[k]itchen is up and functioning” and that “[d]ining

area is provided.”

To verify appellant’s claim of corrective actions, on February 5, 2016,

MHAS conducted an additional inspection, which again revealed areas of non-

compliance. MHAS conducted two more inspections in 2016: on August 10 and

November 14, 2016. Although some issues were remedied, other concerns

remained unaddressed and other violations were found. MHAS did not give

appellant an opportunity to submit plans of corrections after the August 10, 2016,

and November 14, 2016 inspections because the past plans of corrections did not

result in compliance.

On December 2, 2016, MHAS issued a revised notice of proposed

revocation, which described appellant’s history of rules violations in the homes

leading to the November 24, 2015 notice of proposed revocation as well as the

findings from the three inspections conducted in 2016 following the November 24,

2015 notice.
The Hearing and the Hearing Examiner’s Report and Recommendation

On January 4, 2017, a status conference was held and the parties

agreed to set the matter for a hearing in May 15, 2017. The hearing eventually

commenced on August 18, 2017. At the multiple-day hearing, MHAS presented

five employees testifying about their observations during their inspections and a

representative from DRO regarding the visits made by its representatives and their

observations. Appellant presented testimony of its principals, Jeffery and

Juahmea Rivers, who testified regarding the improvements they had made to the

facilities and corrections made in response to various notices of noncompliance

from MHAS.

After the hearing, the hearing examiner issued a report and

recommendation. The hearing examiner tabulated a total of 115 citations of

noncompliance between March 14, 2014, and November 14, 2016, for the three

homes, 61 of which were repeat citations. For each citation, the hearing examiner

listed the O.A.C. sections each citation was based on and referred to the testimony

and exhibits presented at the hearing supporting the citation. The hearing

examiner noted that, with the exception of the last two inspections (August 10 and

November 14, 2016), MHAS had always permitted appellant to submit plans of

corrections in response to the citations and, if a proposed plan of correction was

deemed unacceptable, MHAS would allow appellant to resubmit additional

proposals until the proposed corrections were approved. Furthermore, after a
proposed plan of correction was accepted, MHAS would conduct an inspection to

verify the implementation of the proposed corrections.

The hearing examiner’s report also described testimony presented

by appellant. Mr. Rivers testified about the improvements totaling $300,000

made to the facilities since their acquisition in 2009. He explained that the living

areas were furnished with park benches instead of living room furniture because

the residents were destructive to the facilities due to their mental health issues. He

maintained that 1872 and 1878 were not required to have a kitchen until after

MHAS renewed the licenses in 2014. Mrs. Rivers testified that the temperature

was difficult to maintain in the summer because the facilities lacked central air

conditioning. She also testified about her involvement in the monitoring of the

medication chart during the November 14, 2016 inspection.

Based on the evidence presented at the hearing, the hearing

examiner found all but a few citations to be supported by the evidence.3 The

hearing examiner highlighted the inability of appellant to meet certain basic needs

of the residents during the two-and-a-half year period, such as access to clean

drinking water and cups, reasonable room temperatures, meals in their own

homes, and clean surroundings. Other findings of noncompliance included

3 The three citations found by the hearing examiner to be unsupported by the
evidence were (1) citations regarding appellant’s failure to provide access to DRO’s
representatives for an inspection of the three homes on September 24, 2015; (2)
citations for 1872 and 1878 regarding improper temperature on July 24, 2015; and (3) a
citation regarding 1878 on November 14, 2016, for allowing a resident to keep a swastika
on the bedroom wall.
appellant’s failure to store food properly, offer meals for special dietary needs,

clean mold and mildew in the bathrooms, enforce the nonsmoking policy, provide

a home-like, comfortable living area, provide clean linens and bedding in good

condition, keep flooring and windows in good repair, maintain adequate staffing

for residents’ medication needs, repair bathroom fixtures, and perform routine

housekeeping and maintenance. The hearing examiner found MHAS had proven

26 findings of noncompliance for 1864; 43 findings for 1872, and 40 findings for

1878.

Citing R.C. 5119.34(F)(2)(a) and (b), which authorize MHAS to

revoke a license of an ACF if the facility is not in compliance with the O.A.C. rules

governing ACFs or if the facility has been cited for a pattern of serious

noncompliance or repeated violations, the hearing examiner recommended a

revocation of appellant’s licenses for all three facilities.

Appellant filed objections to the hearing examiner’s report and

recommendation. On March 21, 2018, the Director of MHAS approved the

findings of fact, conclusions of law, and recommendations of the hearing examiner.

Effective April 15, 2018, MHAS revoked appellant’s three adult group home

licenses.

Appeal

Appellant appealed the adjudication order to the Cuyahoga County

Court of Common Pleas pursuant to R.C. 119.12. The common pleas court affirmed

the adjudication order revoking appellant’s licenses, finding the order was
“supported by reliable, probative and substantial evidence and is in accordance

with law.”

On appeal, appellant raises ten assignments of error. They state:

I. ODMHAS licensed Care Circle for the period from 2014
through 2016, and it was a mistake of law and violation of due
process for ODMHAS to repudiate its approval and licensing
of the facilities.

II. There is clear error of law and a denial of procedural due
process because the hearing examiner incorrectly determined
that the ninety day time limitation for bringing a hearing on
the suspensions of admission did not apply.

III. ODMHAS erred as a matter of law by failing to bring the
suspensions of admission and the revocations to a hearing
within a reasonable time and within the time limits required
by the Ohio statutory and regulatory framework.

IV. The statute section cited as authority for suspensions of
admission for 1872 and 1878 does not pertain to the facts in
this matter, does not give adequate due process notice and the
regulations upon which the order was based were void.

V. Each of the properties had a separate license for which Care
Circle requested and had a right to a separate hearing on each
suspension of admission and on each revocation, and it was a
prejudicial error of law by ODMHAS to postpone all the
hearings and join them into one proceeding.

VI. ODMHAS erred as a matter of law in carrying out its
administrative duties and thus denied Care Circle’s procedural
due process rights.

VII. ODMHAS erred as a matter of law because there was disparate
treatment of Care Circle in the inspection and validation
process and the revocations violated Care Circle’s due process
rights.

VIII. The evidence presented by Disability Rights Ohio should not
have been admitted into the record because it arose from
 general investigative searches beyond the scope authorized by
the Protection and Advocacy for Individuals With Mental
Illness Act (“PAIMI”). 42 U.S.C. Section 10801 et seq. and
Care Circle was thereby denied constitutional and procedural
due process.

IX. It was a mistake of law for ODMHAS to require and for the
hearing examiner to approve violations for failure to have
homelike furniture and homelike kitchens because the
regulations do not contain such requirements.

X. The revocations are contrary to law in that they are based on
findings reflecting personal opinions of department personnel
and not on objective standards.

Standard of Review

In an R.C. 119.12 administrative appeal, the common pleas court

must affirm the agency’s decision if it is supported by “reliable, probative, and

substantial evidence and is in accordance with law.” R.C. 119.12(M); Pons v. Ohio

State Med. Bd., 66 Ohio St.3d 619, 621, 614 N.E.2d 748 (1993). Furthermore, the

evidence required by R.C. 119.12 can be defined as follows:

“Reliable” evidence is dependable; that is, it can be confidently
trusted. In order to be reliable, there must be a reasonable
probability that the evidence is true. (2) “Probative” evidence is
evidence that tends to prove the issue in question; it must be
relevant in determining the issue. (3) “Substantial” evidence is
evidence with some weight; it must have importance and value.

Our Place, Inc. v. Ohio Liquor Control Comm., 63 Ohio St.3d 570, 571, 589 N.E.2d

1303 (1992).

This review by the common pleas court is “neither a trial de novo nor

an appeal on questions of law only, but a hybrid review in which the court ‘must

appraise all the evidence as to the credibility of the witnesses, the probative
character of the evidence, and the weight thereof.’” Lies v. Ohio Veterinary Med.

Bd., 2 Ohio App.3d 204, 207, 441 N.E.2d 584 (1st Dist.1981), quoting Andrews v.

Bd. of Liquor Control, 164 Ohio St. 275, 280, 131 N.E.2d 390 (1955). The trial court

must give due deference to the administrative resolution of evidentiary conflicts,

although the findings of the agency are by no means conclusive. Gallagher v. Ross

Cty. Sheriff, 10th Dist. Franklin No. 06AP-942, 2007-Ohio-847, ¶ 14, citing Univ.

of Cincinnati v. Conrad, 63 Ohio St.2d 108, 111, 407 N.E.2d 1265 (1980).

In contrast to the common pleas court’s standard of review, our

review of an administrative agency’s order is more limited. While an appellate

court has plenary review of purely legal questions, Big Bob’s, Inc. v. Ohio Liquor

Control Comm., 151 Ohio App.3d 498, 2003-Ohio-418, 784 N.E.2d 753, ¶ 15 (10th

Dist.), we do not engage in weighing of the evidence.

While it is incumbent on a common pleas court to examine the
evidence, this is not a function of the appellate court. The appellate
court is to determine only if the trial court has abused its discretion,
i.e., being not merely an error of judgment, but perversity of will,
passion, prejudice, partiality, or moral delinquency * * *. Absent an
abuse of discretion on the part of the trial court, a court of appeals
may not substitute its judgment for [that of an administrative
agency] or a trial court. Instead, the appellate court must affirm the
trial court’s judgment.

Pons at 621.

Statutory Authority of MHAS

Several statutes and O.A.C. sections are pertinent to this case. R.C.

5119.34(H) governs when an inspection may be conducted and MHAS’s duty

following the inspection. It provides, in relevant part:
 (H)(1) The department of mental health and addiction services
may conduct an inspection of a residential facility as follows:
(a) Prior to issuance of a license for the facility;
(b) Prior to renewal of the license;
(c) To determine whether the facility has completed a plan of
correction required pursuant to division (H)(2) of this section and
corrected deficiencies to the satisfaction of the department and in
compliance with this section and rules adopted pursuant to it;
(d) Upon complaint by any individual or agency;
(e) At any time the director considers an inspection to be
necessary in order to determine whether the facility is in
compliance with this section and rules adopted pursuant to this
section.
(2) * * * Following each inspection and review, the
department shall complete a report listing any deficiencies, and
including, when appropriate, a time table within which the
operator shall correct the deficiencies. The department may require
the operator to submit a plan of correction describing how the
deficiencies will be corrected.

(Emphasis added.) R.C. 5119.34(F) governs the consequences of noncompliance.

It provides, in relevant part:

(F)(1) The department of mental health and addiction services
shall inspect and license the operation of residential facilities. The
department shall consider the past record of the facility and the
applicant or licensee in arriving at its licensure decision. The
department may issue full, probationary, and interim licenses. A full
license shall expire up to three years after the date of issuance, a
probationary license shall expire in a shorter period of time as
specified in rules adopted by the director of mental health and
addiction services under division (L) of this section, and an interim
license shall expire ninety days after the date of issuance. A license
may be renewed in accordance with rules adopted by the director
under division (L) of this section. * * *
(2) The department may issue an order suspending the
admission of residents to the facility or refuse to issue or renew and
may revoke a license if it finds any of the following:
(a) The facility is not in compliance with rules adopted by the
director pursuant to division (L) of this section;
(b) Any facility operated by the applicant or licensee has been
cited for a pattern of serious noncompliance or repeated violations
 of statutes or rules during the period of current or previous
licenses[.]

(Emphasis added.)

Several O.A.C. sections promulgated under R.C. 5119.34 are also

pertinent here.4 O.A.C. 5122-33-05(G)(1) and (G)(2) state:

(G) If any adult care facility fails to comply with any
requirement of Chapter 5119 of the Revised Code or with any rule of
this chapter or 5122-33-28 of the Administrative Code, the director
may do any one or all of the following:
(1) In accordance with Chapter 119 of the Revised Code, deny,
revoke, or refuse to renew the license of the facility;
(2) Give the facility an opportunity to correct the violation, in
accordance with section 5119.34 of the Revised Code[.]

(Emphasis added.)

Analysis

Pursuant to R.C. 5119.34(F)(2)(a), MHAS may issue an order

suspending the admission of residents to an ACF or refuse to renew or revoke an

ACF’s license if it finds that the facility is not in compliance with the rules adopted

by the director of MHAS.

Appellant presents ten assignments of error for our review and

raises an assortment of claims under many of the assignments of error. Although

the claims asserted under the assignments of error are often repetitive and

duplicative, we discuss each assignment of error in turn for ease of disposition.

Furthermore, we note that appellant raises several issues for the first time on

4 O.A.C. Chapter 5122-33, which governs ACFs, was rescinded effective January 1,
2018. ACFs, now considered a subcategory of residential facilities, are now governed by
O.A.C. Chapter 5122.30, which contain all residential facilities rules.
appeal. A basic tenant of appellate jurisdiction is that a party may not present an

argument on appeal that was not raised below. Goldfuss v. Davidson, 79 Ohio

St.3d 116, 121, 679 N.E.2d 1099 (1997). The waiver doctrine applies equally to an

administrative appeal. State ex rel. Schlegel v. Stykemain Pontiac Buick GMC,

Ltd., 120 Ohio St.3d 43, 2008-Ohio-5303, 896 N.E.2d 143, ¶ 17 (“a party’s failure

to raise an issue at the administrative level precludes the party from raising it

before a reviewing court”). Therefore, we will summarily dispose of the claims not

raised at the administrative level because they are not properly presented for

review before this court.

First Assignment of Error

Appellant’s first assignment of error concerns MHAS’s finding on

noncompliance regarding the lack of kitchen and dining area in 1872 and 1878. It

argues that MHAS approved the existing arrangement for meal provisions when it

renewed appellant’s licenses in 2014 and therefore its subsequent finding of

noncompliance constituted repudiation of its prior approval. Appellant also argues

that, even if its practice was considered a violation of the rules, the noncompliance

had been remedied by (1) the posting of signs advising the residents in 1872 and

1878 that they could eat in their homes upon request, and (2) appellant’s eventual

installation of kitchens in 1872 and 1878, although the kitchens remained locked

and only available upon request.

As the record reflects, MHAS repeatedly raised the issue of a lack of

dining areas before it renewed the licenses in 2014 and only granted a temporary
waiver when it renewed the licenses. In a letter dated August 6, 2014, MHAS

advised appellant that its research did not reveal any prior waiver regarding the

requirement of O.A.C. 5122-33-22(C) for a dining area where meals are served to

residents, and that a temporary six-month waiver regarding this requirement was

granted through February 6, 2015. Even if, for argument’s sake, appellant’s past

practice was approved at some point, appellant is mistaken in claiming that MHAS

should be estopped from enforcing the rule because estoppel does not apply

against the state’s agencies in the exercise of a governmental function. Sekerak v.

Fairhill Mental Health Ctr., 25 Ohio St.3d 38, 39, 495 N.E.2d 14 (1986).

Regarding the remedial measures taken by appellant, while MHAS

originally accepted appellant’s proposal for posting signs in the facilities advising

the residents they could have meals served in their own homes, MHAS

subsequently learned during its inspections that the signs did not achieve the goal

of enabling the residents to eat meals in their homes. Furthermore, while

appellant eventually installed kitchens in 1872 and 1878, they were locked and

unavailable to the residents. For these reasons, the first assignment of error lacks

merit.

Second and Third Assignments of Error

Under both the second and third assignments of error, appellant

argues the suspensions of admissions for the three facilities (on July 7, 2015, for

1872 and 1878 and on December 15, 2015, for 1864) were not brought to a hearing

within 90 days pursuant to O.A.C. 5122-33-27(D). Appellant argues the
suspensions should have been terminated “by operation of law” when the hearing

did not take place within 90 days.

Appellant never advanced this claim at the administrative level. “[A]

party’s failure to raise an issue at the administrative level precludes the party from

raising it before a reviewing court.” State ex rel. Schlegel, 120 Ohio St.3d 43,

2008-Ohio-5303, 896 N.E.2d 143, ¶ 17.5

Under the third assignment of error, appellant also claims that

MHAS unreasonably delayed the hearing for the license revocations. The record

reflects that MHAS issued the first notice to revoke the licenses for the three

facilities on November 24, 2015. MHAS conducted three additional surveys in

5 O.A.C. 5122-33-37 provides that the director of MHAS shall give a written notice
of the order of suspension and allow the facility to request a conference on the order of
suspension. Furthermore, O.A.C. 5122-33-37(D) provides:

At the conference the director shall discuss with the representatives
of the facility the violation cited in the notice provided for in
paragraph (B) of this rule and shall advise the representatives in
regard to correcting the violations. Not later than five days after the
conference, the director shall issue another order either upholding or
terminating the suspension. If the director issues an order
upholding the suspension, the facility may request an adjudication
hearing pursuant to Chapter 119. of the Revised Code, but the notice
and hearing under that chapter shall be provided after the order is
issued, and the suspension shall remain in effect during the hearing
process unless terminated by the director or until ninety days have
elapsed after a timely request for an adjudication hearing is
received by the director, whichever is sooner.

(Emphasis added.)

Pursuant to O.A.C. 5122-33-37(D), therefore, even if the issue were not waived,
we find appellant’s claim without merit because appellant did not make a timely request
for an adjudication hearing with respect to the suspension order.
2016 and worked with appellant to bring the facilities into compliance. No hearing

was requested by appellant. After MHAS issued revised notices of revocation on

December 2, 2016, a hearing was scheduled for May 15, 2017, by agreement of the

parties, which was continued to August 18, 2017, also by agreement of the parties.

Appellant raises the claim regarding the timing of the revocation hearing for the

first time on appeal and therefore the claim is waived. For the foregoing reasons,

the second and third assignments of error are overruled.

Fourth Assignment of Error

Under the fourth assignment of error, appellant argues MHAS cited

the wrong statute for MHAS’s authority for suspension of admissions for 1872 and

1878 in its June 22, 2015 “Suspension of Admissions Notice.”

R.C. 5119.34(F)(2) authorizes MHAS to issue an order suspending

the admission of residents if it finds “(a) [t]he facility is not in compliance with

rules adopted by the director * * * [or] (b) [a]ny facility operated by the applicant

or licensee has been cited for a pattern of serious noncompliance or repeated

violations of statutes or rules during the period of current or previous licenses[.]”

There appears to be a typographical error in MHAS’s suspension notice — the

notice cites R.C. 5119.34(E)(2), rather than R.C. 5119.34(F)(2). While appellant is

correct that R.C. 5119.34(E)(2), which addresses the issue of reapplication after a

license has been revoked, is not the appropriate statutory authority for suspension

of admissions, appellant raises this issue for the first time on appeal. It claims that

the erroneous citation to the statutory authority did not give it adequate notice.
 Appellant’s claim is waived. Furthermore, the claim of a lack of

notice appears to be disingenuous. MHAS’s notice was clearly labeled as

“Suspension of Admission Notice” and it enumerated various findings of rule

violations leading to the suspension. Despite the typographical error, there is no

doubt Care Circle knew MHAS was suspending the admission of residents for 1872

and 1878. Even if the claim had not been waived, it lacks merit. See, e.g., Mason v.

Rischar, 12th Dist. Warren No. CA94-08-072, 1995 Ohio App. LEXIS 3411 (Aug.

21, 1995), fn.1 (although the officer listed the wrong section number in a traffic

citation, such an error was not fatal or prejudicial where the citation contained a

correct description of the offense, appellant was aware of the nature of the charge,

and appellant at no time objected to the defect in the citation). The fourth

assignment of error is without merit.

Fifth Assignment of Error

Under the fifth assignment of error, appellant argues it was entitled

to a separate hearing on the suspension and revocation of each of the three

facilities, claiming the combined hearing was prejudicial because the number of

violations cited by the hearing examiner was multiplied and therefore misleading.

The record indicates appellant never requested separate hearings and raises the

claim for the first time on appeal. We also note that the hearing examiner’s report

meticulously tabulated the findings of violations for each facility instead of

commingling the findings. In any event, R.C. 5119.34(F)(2)(b) provides that

MHAS may suspend admissions or revoke a license if “[a]ny facility operated by
the applicant or licensee has been cited for a pattern of serious noncompliance or

repeated violations of statutes or rules during the period of current or previous

licenses[.]” (Emphasis added.) As the statute on its face permits citations

regarding other facilities owned by the same licensee to be used as a basis of

suspension, nonrenewal, or revocation, appellant’s claim of prejudice lacks merit

even if it had not been waived. The fifth assignment of error is overruled.

Sixth Assignment of Error and Eighth Assignments of Error

The sixth and eighth assignments of error overlap in part, and we

address them together. Under the sixth assignment of error, appellant claims

MHAS failed to carry out its administrative duties in (1) failing to terminate the

suspensions of admission after the violations were corrected, (2) failing to provide

guidance to appellant as required by O.A.C. 5122-33-27, and (3) accepting and

relying on investigative reports provided by DRO.

Regarding the first claim, O.A.C. 5122-33-05(H) authorizes the

MHAS to revoke a license, give the facility an opportunity to correct the violation,

suspend the admission of residents, impose a civil penalty, or seek injunctive relief

in the common pleas court. The record shows appellant was afforded

opportunities over a period of more than two years to take corrective actions; while

some problems were remedied, new violations would occur.

Regarding the second claim, appellant, citing O.A.C. 5122-33-27(C),

claims MHAS did not provide guidance as to how to fix the violations. O.A.C. 5122-

33-27(C) states that the notice of suspension of admission shall contain the
following: (1) a description of the violation; (2) a citation of the statute or rule

violated; (3) a description of the corrections required for termination of the order

of suspension; and (4) procedures for the facility to follow to request a conference

on the order of suspension. Our review of the suspension notices sent to appellant

shows that MHAS described the corrective actions to be taken by appellant for

each rule violation. The claim is not supported by the record.

The third claim under the sixth assignment of error and the eighth

assignment of error both relate to the DRO, and we address them together.

Under the sixth assignment of error, appellant makes the broad

assertion that the DRO representatives did not follow the proper guidelines and

procedures for the inspections of their facilities.

We note that DRO is a “legal rights service” organized under the

authority of R.C. 5123.601. As observed by the hearing examiner, pursuant to

O.A.C. 5122-33-06(B)(5), employees of such an organization may enter an ACF at

any time for an inspection. Appellant fails to point to pertinent portions of the

record to substantiate its claim. Appellant alleges “[t]here is no evidence in the

record that DRO employees followed the guidelines and procedures set forth [in]

ORC 5119.39.” R.C. 5119.39 (now renumbered as R.C. 5119.43), however, governs

licenses to maintain methadone treatment and it is unclear what statutory section

appellant intends to cite as authority. All three claims under the sixth assignment

are without merit.
 Under the eighth assignment of error, appellant argues that the

evidence presented by DRO, including the testimony of Katherine Yoder, an

advocate from DRO, regarding the visits and observations made by DRO’s

representatives during their inspections of the facilities, should be struck from the

record because it was the result of “investigative searches” beyond the scope of the

investigation authorized by a federal statute, the Protection and Advocacy for

Individuals with Mental Illness Act.

In particular, appellant complains that the “searches” conducted by

DRO were beyond its authority because DRO refused to reveal the identity of the

resident who may have complained to DRO about the conditions of the facility.

This is the first time appellant raises the claim. In addition, the two federal cases

cited by appellant as authority do not support appellant’s claim that DRO cannot

inspect its facilities without disclosing the name of a complainant.6 The eighth

assignment of error lacks merit.

Seventh Assignment of Error

Under the seventh assignment of error, appellant raises seven

claims, arguing appellant received disparate treatment.

6 Appellant cites Disability Law Ctr. v. Discovery Academy, D.Utah No. 2:07-cv-
755 CW, 2010 U.S. Dist. LEXIS 410 (Jan. 5, 2010) and Ohio Legal Rights Serv. v.
Buckeye Ranch, Inc., 365 F.Supp.2d 877 (S.D.Ohio 2005) The former concerned an
advocacy agency’s investigation of an alleged abuse of an individual with mental illness
under the authority of the Protection and Advocacy for Individuals with Mental Illness
Act, and the latter concerned an advocacy group’s claim for access to records of a
residential facility for children with mental illness. Our review of these cases shows
neither case is pertinent to appellant’s claim.
 Appellant’s first claim concerns the testimony of MHAS’s

representative Jim Budemlic, who testified that he went to appellant’s facilities on

three occasions in 2016 but was not instructed by his supervisor to make

subsequent visits to the facilities to verify if the violations had been corrected.

Citing this testimony, appellant claims that MHAS failed to perform the necessary

verification visits after the inspections because subsequent inspections could have

revealed exculpatory evidence. Appellant claims MHAS treated appellant in a

disparate manner without performing subsequent inspections after violations were

found in the 2016 inspections.

While the record reflects that appellant was not provided an

opportunity to submit a plan of correction in response to the August 10, 2016 and

November 14, 2016 inspections and MHAS did not perform any further

inspections after November 14, 2016, before issuing the initial notice of revocation

on December 2, 2017, the hearing examiner found that MHAS was not required to

offer appellant an opportunity to correct the deficiencies revealed in these

inspections.

R.C. 5119.34(H)(1) states that MHAS “may conduct an inspection of

a residential facility * * * (e) [a]t any time the director considers an inspection to

be necessary in order to determine whether the facility is in compliance with this

section and rules adopted pursuant to this section.” (Emphasis added.) Under the

rule, MHAS could choose to either initiate revocation proceedings or offer another

opportunity for appellant to submit a plan of correction. In this case, because
appellant had repeatedly failed to comply with the rules, MHAS was justified in

considering another inspection unnecessary in order to determine appellant’s

compliance and acted within its discretion to initiate revocation proceedings

pursuant to R.C. 5119.34(H)(1).

Second, appellant claims that after issuing the notice of revocation

on December 2, 2016, MHAS should have performed another inspection to

determine if appellant was in compliance. Nothing in the statutes or rules requires

MHAS to continue to inspect a facility after a revocation proceeding is

commenced.

Third, appellant claims MHAS misinterpreted the law in requiring

the residents to have “total access to the kitchens.” O.A.C. 5122-33-20(B) states

that “[e]ach ACF shall provide dietary services that meet at least the following

standards: Each day, the facility shall make available at least three balanced,

nourishing and appetizing meals to all residents.” O.A.C. 5122-33-20(F) states that

“[e]ach ACF shall have a kitchen, equipment and facilities that are appropriate and

adequate for preparing and serving meals to residents[.]” O.A.C. 5122-33-20(G)

states “[e]ach ACF shall have procedures in place that assure the kitchen area and

dining area(s) are cleaned after each meal[s.]” MHAS interpreted the rules as

requiring appellant to have a kitchen and a dining area in each facility. We find

this to be a reasonable interpretation of the rules. Swallow v. Indus. Comm. of

Ohio, 36 Ohio St.3d 55, 57, 521 N.E.2d 778 (1988) (courts, when interpreting
statutes, must give due deference to an administrative interpretation formulated

by an agency).

Fourth, appellant claims MHAS did not provide all relevant evidence

at the hearing; in particular, it failed to provide Jim Budemlic’s handwritten notes

taken during his inspections. Our review of Budemlic’s testimony shows he

testified that he would scribble some notes when he inspected a facility and, after

the visit, he would go through the process of putting a findings letter together and

then put his handwritten notes in a shredder. Appellant claims it was denied the

opportunity to obtain exculpatory evidence from these notes. There is no

requirement that the MHAS representative must retain his or her personal notes.

Budemlic testified his notes were incorporated into the letter of findings and,

furthermore, he was subject to cross-examination by appellant regarding his

findings of violations. Appellant’s claim lacks merit.

Fifth, appellant claims MHAS should have provided appellant its

findings from the August 10 and November 14, 2016 inspections and its failure to

do so deprived appellant the opportunity to correct the deficiencies. The record

reflects that the findings of rule violations were provided in the December 2, 2016

revised notices of proposed revocation and therefore appellant had notice of the

findings upon which MHAS based the revocations. Furthermore, under

O.A.C. 5122-33-05(G), MHAS may revoke a license instead of offering an

opportunity to correct the violations. MHAS’s action was reasonable, given

appellant’s history of persistent rule violations.
 The last two claims under the seventh assignments of error concern

the lack of kitchens in 1872 and 1878. Appellant alleges that at the conference on

July 2, 2015, it was allowed to remedy the lack of kitchens in 1872 and 1878 by

posting signs advising residents that they could request their meals in their own

homes, but MHAS later improperly withdrew its “approval.” Appellant also alleges

MHAS treated appellant in a disparate manner, citing a MHAS employee’s

testimony that reflected that another ACF (not owned by appellant) was allowed to

post signs to remedy the problem of lacking a kitchen in some of the facilities.

The hearing examiner found that, while the signs were proposed and

MHAS approved of this proposal, subsequent interviews with the residents showed

that they were unaware of the signs. Because the signs did not achieve the goal of

providing meal service to the residents in their homes, it was not unreasonable for

MHAS to cite appellant subsequently for noncompliance regarding meal service,

even though it initially agreed to have appellant remedy the problem by way of

posting signs.

Regarding the other ACF licensee referenced in the testimony of a

MHAS employee, our review of the testimony shows that the other licensee

referred to by the employee had multiple facilities and, in two of the facilities, the

signs were posted giving the residents the option of having meals in their homes

instead of walking over to another facility. The MHAS employee, however,

explained that the two cases were different because the residents in the other case

had access to a phone and could call to express their wish about where they would
have their meals. Therefore, the testimony does not reflect disparate treatment as

appellant alleges. For the foregoing reasons, the seventh assignment of error is

overruled.

Ninth Assignment of Error

The ninth assignment of error concerns the hearing examiner’s

finding of fact that appellant failed to “provide a home-like setting that is

comfortable, safe and functional.” Appellant argues there is no rule requiring the

premises be “home-like.” Appellant specifically argues there is no requirement for

“home-like” furniture.

O.A.C. 5122-33-22 (G) states: “[e]ach facility shall assure a safe,

clean, healthy environment by doing at least the following: * * * (5) [e]stablishing

and implementing housekeeping and maintenance procedures to assure a clean,

safe, sanitary environment and a home-like appearance to the facility.”

The hearing examiner found that appellant failed to provide “a

home-like setting that is comfortable, safe, and functional as well as healthy, and

decent, that includes social, recreational leisure activities.” For this finding, the

hearing examiner pointed to the park bench style seating in the common seating

area, a lack of drinking cups at all times, a lack of accessibility to the kitchen at all

times, the absence of recreational activities in the home such as games, books,

group activities, and the lack of routine cleaning and repairmen for the bathroom.

Thus, even if a literal reading of the rule does not mandate home-like furniture, the

rule does require appellant to assure a “healthy” environment by “at least”
“establishing and implementing housekeeping and maintenance procedures * * *

to assure a home-like appearance to the facility.” Even if home-like furniture is not

required under a literal reading of the rule, the hearing examiner’s finding of

deficiencies regarding the lack of drinking cups and unclean bathrooms were

properly made under the rule. The ninth assignment of error lacks merit.

Tenth Assignment of Error

Under the tenth assignment of error, appellant argues the

revocations were contrary to law because they were predicated on the hearing

examiner’s findings based not on objective standards but on the hearing

examiner’s arbitrary and personal opinions. Appellant challenges almost all of the

hearing examiner’s findings of deficiencies, including (1) appellant’s lack of

enforcement of nonsmoking, (2) improper temperature control, (3) lack of kitchen

and home-like environment, (4) lack of proper monitoring of resident medications,

(5) lack of drinking water, and (6) lack of maintenance. Our review of the hearing

examiner’s report shows that the hearing examiner gave reasons why appellant

was not in compliance regarding these deficiencies. Appellant’s mere

disagreement with the findings cannot support its claim that the findings are

arbitrary and subjective. The tenth assignment of error lacks merit.

After a review of the record, we are unable to conclude that the trial

court abused its discretion in determining that MHAS’s revocation of appellant’s

licenses was supported by reliable, probative, and substantial evidence. The trial

court’s judgment is affirmed.
 Judgment affirmed.

It is ordered that appellee recover of appellant costs herein taxed.

The court finds there were reasonable grounds for this appeal.

It is ordered that a special mandate issue out of this court directing the

common pleas court to carry this judgment into execution.

A certified copy of this entry shall constitute the mandate pursuant to Rule

27 of the Rules of Appellate Procedure.

____________________________
MICHELLE J. SHEEHAN, JUDGE

ANITA LASTER MAYS, P.J., and
KATHLEEN ANN KEOUGH, J., CONCUR