CONCURRING OPINION BY
Judge FRIEDMAN.I concur in the result. However, I do not agree with the majority’s holding that *941Counts I, II, III and IV of the Complaint filed by the plaintiffs1 against The Hamburg Center of the Department of Public Welfare (Hamburg Center) set forth claims of corporate liability and that, as a result, the Hamburg Center is immune from liability and entitled to summary judgment. Unlike the majority, I would reverse the denial of summary judgment by the Court of Common Pleas of Berks County (trial court) based on the plaintiffs’ failure to present evidence to refute the Hamburg Center’s showing that it acted properly.
While employed by the Hamburg Center as a Residential Services Aide, Craig Muthersbaugh (Muthersbaugh) sexually assaulted two mentally retarded residents.2 Subsequently, the victims’ parents filed a Complaint against the Hamburg Center. In Counts I through IV of the Complaint, the parents seek damages for injuries caused by the Hamburg Center’s failure to: (1) enact and enforce adequate procedures to prevent patient abuse; (2) provide a safe facility; (3) adequately investigate Muthersbaugh before hiring him; (4) adequately supervise Muthersbaugh after hiring him; and (5) adequately address Muthersbaugh’s abusive behavior after learning about it.3
The Hamburg Center filed a motion for summary judgment, arguing that it is immune from liability because the allegations in Counts I through IV describe negligent institutional, i.e., corporate, acts that do not fall within the medical professional liability exception to sovereign immunity. (R.R. at 409a-10a.) The Hamburg Center also asserted that the parents produced no expert witness to establish that the Hamburg Center breached professional standards of conduct; moreover, the parents produced no evidence that Muthersbaugh had a history of abusive conduct which the Hamburg Center could have discovered before hiring him or that the Hamburg Center did not adequately supervise Muth-ersbaugh after hiring him. (See R.R. at 255a-59a.) In support of its motion, the Hamburg Center produced evidence pertaining to its hiring of Muthersbaugh, its evaluation of his job performance and its termination of Muthersbaugh after learning of his abusive conduct. (See Motion, Ex. A, R.R. at 260a-306a.)
The trial court denied summary judgment to the Hamburg Center on Counts I through IV. The Hamburg Center then requested that the trial court amend its order to include the statement that the order involves a controlling question of law as to which there is substantial ground for difference of opinion and that an immediate appeal may materially advance the ultimate termination of the matter. The trial court granted the request, amended the order and stayed all proceedings pending disposition of the Hamburg Center’s petition for permission to appeal to this court. On June 6, 2003, this court granted the Hamburg Center’s petition.
*942The Hamburg Center filed a concise statement of matters complained of on appeal. The Hamburg Center argued that the trial court erred in denying summary judgment with respect to Counts I through IV because: (1) the alleged negligent acts set forth in Counts I through IV are institutional acts, and, as a result, sovereign immunity is not waived; and (2) the parents failed to produce evidence essential to their cause of action, including evidence of gross negligence or incompetence as required by section 603 of the Mental Health and Mental Retardation Act of 1966 (Mental Health Act).4 The Hamburg Center stated that it had cited section 603 of the Mental Health Act to the trial court at oral argument on the motion for summary judgment, (See R.R. at 505a-06a), and, thus, properly raised the issue of the parents’ failure to produce evidence.
In its opinion supporting the order denying summary judgment with respect to Counts I through IV, the trial court stated - its conclusion that the alleged negligent acts in Counts I through IV of the Complaint are not institutional acts but, rather, are the acts of the Hamburg Center’s employees. Thus, the trial court concluded that sovereign immunity is waived pursuant to the medical professional liability exception to sovereign immunity. The trial court also stated that the Hamburg Center’s “failure to produce evidence” issue was not raised properly in the Hamburg Center’s brief in support of the motion for summary judgment.5 Thus, it too was waived. Nevertheless, the trial court stated that it had reviewed the evidence and believed that the parents produced sufficient evidence to overcome the Hamburg Center’s motion for summary judgment.6
I. Sovereign Immunity
In its appeal to this court, the Hamburg Center argues that the trial court erred in concluding that Counts I through IV of the Complaint are not barred by the doctrine of sovereign immunity. Unlike the majority, which agrees entirely with this argument, I agree only in part.
A. Applicable Law
Section 8522(b)(2) of the act known as the Sovereign Immunity Act provides as follows:
(b) Acts which may impose liability.The following acts by a Commonwealth party may result in the imposition of liability on the Commonwealth and the *943defense of sovereign immunity shall not be raised to claims for damages caused by:
(2)Medical-professional liability.Acts of health care employees[7] of Commonwealth agency medical facilities or institutions or by a Commonwealth party who is a doctor, dentist, nurse or related health care personnel.
42 Pa.C.S. § 8522(b)(2) (emphasis added).
In Moser v. Heistand, 545 Pa. 554, 681 A.2d 1822 (1996), our supreme court stated that 42 Pa.C.S. § 8522(b)(2) waives sovereign immunity for the negligent acts of the specified individuals when they are working at or for a Commonwealth institution; however, “it does not waive sovereign immunity for individuals who act as the corporate entity.” Moser, 545 Pa. at 561, 681 A.2d at 1326. In that regard, our supreme court stated, “Institutions do not act on their own, but through the creation and enforcement of policies established by their officers and employees.” Id. Thus, 42 Pa.C.S. § 8522(b)(2) does not waive sovereign immunity for officers and employees who create and enforce policies on behalf of an institution.
In addition, our supreme court stated that a hospital has the following non-dele-gable duties:
(1) a duty to use reasonable care in the maintenance of safe and adequate facilities and equipment;
(2) a duty to select and retain only competent physicians;
(3) a duty to oversee all persons who practice medicine within its walls as to patient care; and
(4)a duty to formulate, adopt and enforce adequate rules and policies to ensure quality care for all patients.
Id. at 558, 681 A.2d at 1324 (quoting Thompson v. Nason Hospital, 527 Pa. 330, 339-40, 591 A.2d 703, 707 (1991)). Thus, logically, 42 Pa.C.S. § 8522(b)(2) does not waive sovereign immunity for officers and employees of the Hamburg Center who create and enforce policies relating to these non-delegable duties.
B. Counts I to IV
Paragraph 32(e) of the Complaint, relating to Counts I and II, alleges that the Hamburg Center failed to enact and/or enforce adequate procedures to prevent the abuse that occurred here. However, the duty to formulate, adopt and enforce adequate rules and policies to ensure quality care for all patients is a non-delegable corporate duty of the Hamburg Center. To the extent that the Hamburg Center’s officers and employees failed to enact or enforce adequate procedures to prevent the abuse that occurred here, the Hamburg Center is immune from liability. See Moser.
Paragraph 32<j) of the Complaint alleges that the Hamburg Center failed to provide a safe treatment facility. However, the duty to provide a safe facility is a corporate duty; thus, to the extent that the Hamburg Center’s officers and employees failed to create and enforce policies to ensure that their treatment facility was safe, the Hamburg Center is immune from liability. See Moser.
The remaining paragraphs of Counts I through IV do not allege the breach of any corporate duty by individuals acting as the corporate entity. The employees who failed to adequately investigate Muthers-*944baugh before hiring him, to adequately supervise Muthersbaugh after hiring him and to adequately address Muthersbaugh’s abusive behavior after learning about it were not acting as the corporate entity by creating or enforcing institutional policies.8 Thus, I submit that the Hamburg Center is not immune from liability for the injuries sustained as a result of the alleged negligence of these individuals and that summary judgment based on sovereign immunity is improper.
C. Majority opinion
In my view, the majority’s analysis of the sovereign immunity issue ignores the guidelines set forth in Moser for determining whether employees are acting as the corporate entity. The majority simply presents two reasons for reversing the trial court’s denial of summary judgment, but I am not convinced that either reason provides grounds for reversing the trial court.
First, the majority states that Count V of the Complaint sets forth a vicarious liability claim that was dismissed. (Majority op. at 940.) However, our concern here is not Count Y. The only question before us is whether the trial court should have granted summary judgment with respect to Counts I through IV. Moreover, I am not aware of any rule of law limiting the number of vicarious liability counts in a complaint to one. If the Majority is suggesting. that Count V is the same as Counts I through IV, I cannot agree. Count V of the Complaint sets forth a vicarious liability claim with respect to the acts of Muthersbaugh, and Counts I through IV set forth vicarious liability claims with respect to the Hamburg Center employees who hired, supervised and disciplined him. (See R.R. at 17a.) These are different vicarious liability claims.
Second, the majority states that the averments in Counts I through IV of the Complaint focus on the alleged institutional administrative negligence of the Hamburg Center. (Majority op. at 940.) However, as indicated above, the test to determine whether an employee acts as the corporate entity is not whether the employee performs administrative job duties but, rather, whether the employee creates or enforces institutional policies. See Moser. To reiterate, none of the people who hired, supervised or disciplined Muthersbaugh were creating or enforcing the policies of the Hamburg Center relating to hiring, supervising and disciplining employees.
To the extent that the majority suggests the employees who hired, supervised and disciplined Muthersbaugh were acting as the corporate entity because they were enforcing the policies of the Hamburg Center, I point out that there is no evidence in the record before us that the Hamburg Center even had policies on the hiring, supervising and disciplining of employees. Obviously, one cannot conclude that an employee is enforcing a policy without knowing that a policy exists or what the policy is. Thus, there are genuine issues of fact as to whether the Hamburg Center employees who hired, supervised and disciplined Muthersbaugh were acting as the corporate entity. For that reason, I submit that the majority’s summary judgment analysis is flawed.
II. Failure to Produce Evidence
Although I cannot agree with the majority that Counts I through IV solely set *945forth claims of corporate liability, I nevertheless would reverse the trial court’s denial of summary judgment because, unlike the trial court, I believe that the Hamburg Center properly raised the “failure to produce evidence” issue and that the parents failed to produce evidence to refute the Hamburg Center’s evidence showing that the Hamburg Center acted properly.
The Hamburg Center’s motion for summary judgment clearly alleges that the parents failed to produce evidence to establish that the Hamburg Center breached professional standards of conduct, that Muthersbaugh had a history of abusive conduct which the Hamburg Center could have discovered before hiring him and that the Hamburg Center did not adequately supervise Muthersbaugh after hiring him. Although these allegations are not set forth as separate issues in the.“Statement of Questions Involved” portion of the Hamburg Center’s brief, the Hamburg Center addresses them in arguing that the Hamburg Center is immune from liability for alleged institutional negligence. (See R.R. at 415a-17a.) In addition, the record shows that the Hamburg Center preserved the issue at oral argument on the motion, in its request to amend the trial court’s order denying summary judgment and in its concise statement of matters complained of on appeal. (See R.R. at 484a, 505a-06a.)
Having concluded that the Hamburg Center did not waive the “failure to produce evidence” issue, the next task is to determine whether the parents produced sufficient evidence to refute the Hamburg Center’s evidence.9
To show that the Hamburg Center failed to properly investigate the background of Muthersbaugh before hiring him, the parents presented evidence that the Pennsylvania State Police investigated Muthers-baugh for rape when he was sixteen years old. Muthersbaugh testified at his deposition that a fifteen-year-old girl accused him of rape, but the State Police who investigated the matter found that the girl “made the whole thing up.” (R.R. at 88a.) Thus, the State Police did not file formal charges. (R.R. at 89a.) I agree with the Hamburg Center that such evidence is insufficient to overcome the motion for summary judgment with respect to whether the Hamburg Center conducted a proper background cheek of Muthersbaugh. In fact, the Hamburg Center could not have discovered this information because, under section 6308 of the Juvenile Act, law enforcement records and files concerning a sixteen-year-old child cannot be disclosed to the public unless the child has been adjudicated delinquent or a petition alleging delinquency has been filed. 42 Pa.C.S. § 6308. Here, there is no evidence that a delinquency petition was filed or that there was an adjudication of delinquency.
As to whether the Hamburg Center failed to supervise Muthersbaugh adequately after hiring him or failed to address the abuse adequately after it became known, the parents have presented no evidence to refute the Hamburg Center’s evi-*946denee showing that the Hamburg Center acted properly.10
Accordingly, for this reason, I would reverse.
.The Complaint was filed by John W. Dash-ner, Sr. and Loretta A. Dashner, Individually and on behalf of and in their capacity as Parents and Natural Guardians of John W. Dashner, Jr., An Incapacitated Person and Anna L. Miller, Individually and on behalf of and in her capacity as the Parent and Natural Guardian of Michael A. Moatz, An Incapacitated Person.
.As a Residential Services Aide, Muthers-baugh's job duties included: (1) carrying out routine medical procedures, such as temperatures, enemas, external treatments and first aid, under the supervision of licensed personnel; (2) completing required documentation of his assigned health care tasks; and (3) providing emergency care until the arrival of medical staff. (R.R. at 275a.)
.See Complaint, ¶¶ 32, 44.
.Act of October 20, 1966 (Special Session), P.L. 96, 50 P.S. § 4603. Section 603 provides, in pertinent part, as follows:
No person and no governmental ... agency shall be held civilly or criminally liable for any ... thing done pursuant to the provisions of this act if he acted in good faith and not falsely, corruptly, maliciously or without reasonable cause; provided, however, that causes of action based upon gross negligence or incompetence shall not be affected by the immunities granted by this section.
50 P.S. § 4603 (emphasis added). Gross negligence occurs where the behavior of the defendant is flagrant, grossly deviating from the ordinary standard of care. Albright v. Abington Memorial Hospital, 548 Pa. 268, 696 A.2d 1159 (1997). I would conclude' that, while Muthersbaugh's conduct constitutes a crime, Muthersbaugh's acts also constitute gross negligence. Nevertheless, the Hamburg Center's liability for Muthersbaugh’s conduct is not before us here.
. The trial court stated that the Hamburg Center's “Statement of Questions Involved” did not set forth the issue. (See R.R. at 404a.)
. A party may move for summary judgment in whole or in part as a matter of law if, after the completion of discovery relevant to the motion, including the production of expert reports, an adverse party who will bear the burden of proof at trial has failed to produce evidence of facts essential to the cause of action. Pa. R.C.P. No. 1035.2(2).
. Because a "Residential Services Aide” performs health care duties, Muthersbaugh must be considered a health care employee.
. I believe that, in this context, the proper meaning of the word "enforce” is "to compel obedience to.” Black's Law Dictionary 528 (6th ed.1990). The employee whose job it is to hire, supervise or discipline other employees may be attempting to implement the institution’s policies in the performance of job duties, but the employee is not compelling another to obey the institution's policies.
. The Hamburg Center’s evidence shows that the Hamburg Center: (1) investigated Muth-ersbaugh’s education and employment history; (2) obtained personal references; (3) requested criminal history record information; (4) provided sexual harassment training during his new employee orientation; (5) provided him with a job description stating that he was to assure an environment free of all forms of abuse; (6) provided ongoing training, including a sexuality policy review; (7) regularly evaluated his job performance; (8) became aware of the abuse on June 19, 2000; (9) suspended him without pay on June 21, 2000; and (10) terminated him on July 28, 2000. (R.R. at 262a, 265a-66a, 271a, 276a, 281a-300a.)
. The parents presented evidence in an attempt to show that the Hamburg Center should have known about the abuse before June 19, 2000. With respect to Dashner, the evidence shows that he did not have a history of being sexually active. (R.R. at 387a, 392a.) However, on November 9, 1999, a Residential Services Aide entered Dashner’s room and found another individual attempting sexual activity with Dashner. (R.R. at 392a, 458a.) Although Dashner stated that he did not want the other individual doing that to him, he was not resisting. Id. To prevent Dashner from being victimized again in this way, the Hamburg Center provided social-sexual education, during which Dashner stated that nothing like this had ever happened to him. Id. On December 6, 1999, Dashner stood in the hall outside his room, pulled down his underwear and yelled "Kiss this" several times. (R.R. at 451a.) On December 17, 1999, while in the elevator, Dashner punched, pushed and grabbed female staff inappropriately and cursed loudly. (R.R. at 452a.) We cannot say that the Hamburg Center should have known about the abuse based on these incidents, and the parents have presented no expert testimony stating otherwise.
With respect to Moatz, the evidence shows that he had a history of being sexually active and a diagnosis that included pedophilia. (R.R. at 392a, 401a.) Susan E. Kraus, Ph.D., a licensed psychologist who was employed by the Hamburg Center from February of 1995 through February of 1998 as a consultant on sexuality therapy programs, stated in an affidavit. that Moatz was a highly sexualized individual who was highly prone to being molested because of his mental retardation. (R.R. at 464a-65a.) Dr. Kraus stated that she advised the Hamburg Center of this, but the Hamburg Center did not change its policy with regard to the treatment and protection of highly sexualized patients. (R.R. at 465a.) Dr. Kraus further stated that, if the Hamburg Center had changed its policy, Moatz would not have been subject to the abuse of Muth-ersbaugh. Id. However, the enactment of policy is a corporate duty, and sovereign immunity is. not waived with respect to the breach of a corporate duty.