Raspberry Junction Holding, LLC v. Southeastern Connecticut Water Authority

*********************************************** The “officially released” date that appears near the be- ginning of each opinion is the date the opinion will be pub- lished in the Connecticut Law Journal or the date it was released as a slip opinion. The operative date for the be- ginning of all time periods for filing postopinion motions and petitions for certification is the “officially released” date appearing in the opinion. All opinions are subject to modification and technical correction prior to official publication in the Connecticut Reports and Connecticut Appellate Reports. In the event of discrepancies between the advance release version of an opinion and the latest version appearing in the Connecticut Law Journal and subsequently in the Connecticut Reports or Connecticut Appellate Reports, the latest version is to be considered authoritative. The syllabus and procedural history accompanying the opinion as it appears in the Connecticut Law Journal and bound volumes of official reports are copyrighted by the Secretary of the State, State of Connecticut, and may not be reproduced and distributed without the express written permission of the Commission on Official Legal Publica- tions, Judicial Branch, State of Connecticut. *********************************************** RASPBERRY JUNCTION HOLDING, LLC v. SOUTHEASTERN CONNECTICUT WATER AUTHORITY (SC 20454) Robinson, C. J., and McDonald, D’Auria, Mullins, Kahn, Ecker and Keller, Js. Syllabus The plaintiff, the owner of a hotel, sought to recover damages from the defendant municipal water authority for economic losses it incurred in connection with an explosion at the defendant’s pumping station, which allegedly was caused by the defendant’s negligence and resulted in an extended interruption of water service at the plaintiff’s hotel and loss of revenue. The defendant moved for summary judgment, contending, inter alia, that the plaintiff’s claim was barred by the economic loss doctrine. The trial court granted the defendant’s motion for summary judgment and rendered judgment thereon, concluding that the defendant owed the plaintiff no legal duty of care. In reaching its decision, the court determined that, although the plaintiff’s economic losses were reasonably foreseeable, imposing a duty on the defendant was inconsis- tent with public policy, as determined by the applicable four factor test first articulated in Jaworski v. Kiernan (241 Conn. 399), which requires a court to consider the normal expectations of the participants in the activity, the public policy of encouraging participation in the activity while weighing the safety of the participants, the avoidance of increased litigation, and the decisions of other jurisdictions. On the plaintiff’s appeal from the judgment in favor of the defendant, held that the trial court correctly determined that the defendant owed the plaintiff no legal duty of care because, although it was reasonably foreseeable that an extended interruption of water service would cause economic losses for any of the defendant’s customers whose livelihood depended on the constant supply of water, each of the four factors in Jaworski militated against imposing a duty on the defendant, as a matter of public policy, under the circumstances of the case: the normal expectations of the parties in the purchase and sale of water militated decisively against the imposition of a duty because the relevant statutory and case law compelled the conclusion that neither party reasonably could have expected that the defendant, a municipal corporation, would be liable in negligence for economic losses incurred by its customers as a result of an interruption in water service; moreover, imposing a duty on the defendant to prevent economic losses from interruptions in water ser- vice would result in a predictable increase in litigation without a corres- ponding increase in the physical safety of the defendant’s customers, and, because water is an essential necessity of life, its use requires no encouragement by the law; furthermore, the vast majority of other jurisdictions bar recovery for economic losses in a negligence action arising out of damage to the person or property of another, and this court rejected the plaintiff’s contention that this factor weighed in favor of imposing a duty because a number of jurisdictions recognize an exception to the general rule barring recovery when a special relation- ship exists between the parties, as the plaintiff did not identify any attribute of its relationship with the defendant that would bring the present case into the extremely limited class of negligence cases that do not bar recovery for economic losses. (One justice concurring separately) Argued January 15—officially released August 18, 2021* Procedural History Action to recover damages sustained as a result of the defendant’s alleged negligence, and for other relief, brought to the Superior Court in the judicial district of New London, where the court, Vacchelli, J., granted the defendant’s motion for summary judgment and ren- dered judgment thereon, from which the plaintiff appealed; thereafter, this court reversed the trial court’s judgment and remanded the case for further proceed- ings; on remand, the court, Calmar, J., granted the defendant’s motion for summary judgment and ren- dered judgment thereon, from which the plaintiff appealed. Affirmed. Santa Mendoza, for the appellant (plaintiff). Stephanie S. Berry, with whom, on the brief, was Christopher C. Ring, for the appellee (defendant). Opinion KELLER, J. The plaintiff, Raspberry Junction Hold- ing, LLC, the owner of a 164 room hotel in North Ston- ington, commenced this negligence action against the defendant, Southeastern Connecticut Water Authority, a municipal corporation that provides water to twenty- one towns and boroughs in southeastern Connecticut, seeking damages for economic losses it incurred when an explosion at the defendant’s North Stonington pump- ing station caused an interruption in the hotel’s water service. The defendant moved for summary judgment, contending that (1) it was immune from liability under rules it had adopted pursuant to the rule-making author- ity conferred on it by the legislature, and (2) the plain- tiff’s claim was barred by the economic loss doctrine, a common-law rule, which, ‘‘generally characterized, reflects the principle that a plaintiff cannot sue in tort for purely monetary loss unaccompanied by physical injury or property damage.’’ Raspberry Junction Hold- ing, LLC v. Southeastern Connecticut Water Authority, 331 Conn. 364, 368 n.3, 203 A.3d 1224 (2019). The trial court, Vacchelli, J., agreed with the defendant’s first contention and granted its motion for summary judg- ment. Id., 368. The plaintiff appealed, and this court reversed the trial court’s judgment and remanded the case for consideration of the defendant’s alternative ground for summary judgment. Id., 378. Presently before us is the plaintiff’s appeal1 from the judgment of the trial court, Calmar, J., again granting the defen- dant’s motion for summary judgment, this time on the theory that the defendant owed the plaintiff no legal duty of care. On appeal, the plaintiff claims that the trial court incorrectly determined that the defendant could not be held liable for the plaintiff’s losses because public policy does not support the imposition of a duty on the defendant under the circumstances of this case. We disagree and, accordingly, affirm the judgment of that court. The following undisputed facts and procedural his- tory are relevant to our resolution of this appeal. ‘‘The defendant was created in 1967 by a special act of the General Assembly as a body politic and corporate of the state, designated to perform the ‘essential government function’ of planning, operating, and maintaining a water supply system for the benefit of the southeastern Connecticut planning region. 33 Spec. Acts 478, No. 381 (1967) (special act).2 Section 14 of [the special] act sets forth the powers and duties conferred on the defendant, including ‘the power . . . to make . . . rules for the sale of water and the collection of rents and charges therefor . . . [and] to do all things necessary or conve- nient to carry out the powers expressly given in [the] act . . . .’ 33 Spec. Acts 481, 483–84, No. 381, § 14 (1967).’’ (Footnote altered.) Raspberry Junction Holding, LLC v. Southeastern Connecticut Water Authority, supra, 331 Conn. 366–67. ‘‘The [defendant] is a publicly owned agency of gov- ernment, not a private company. Its function, simply stated, is to plan, operate and construct water supply systems in Southeastern Connecticut. The underlying consideration in the creation of the [defendant] by the legislature, in response to local initiatives, was that the long range public interest is best served by a collective and cooperative approach to the water supply require- ments, present and future.’’ Southeastern Connecticut Water Authority, Rules Governing Water Service, avail- able at https://www.waterauthority.org/rules-govern ing-service (last visited August 9, 2021). The defendant consists of seven members appointed by the representative advisory board (advisory board), which is comprised of two members from each of the twenty-one towns and boroughs served by the defen- dant. Id. Advisory board members are appointed by the board of selectmen or town council from each town or borough for a term of two years and serve without compensation. See 33 Spec. Acts 479, No. 381, §§ 4 and 5 (1967). ‘‘The [advisory board], in addition to appointing [the defendant’s] members, annually audits the financial records of the [defendant]. It also holds public hearings on proposed changes in rates. Within the [advisory board], there are several standing committees, includ- ing [f]inance, [l]egislative, and [c]ustomer [a]ppeals. The [c]ustomer [a]ppeals [c]ommittee’s purpose is to resolve misunderstandings between the [defendant] and its customers. [Each] town’s [advisory board] mem- bers are [the] direct representatives [of the defendant’s customers] . . . .’’ Southeastern Connecticut Water Authority, supra. ‘‘In 2016, the plaintiff commenced the present action against the defendant, seeking damages [for] a loss of water service at [its hotel] . . . . In its one count com- plaint, the plaintiff alleged that the hotel lost water service for several days in June, 2015, due to the explo- sion of a hydropneumatic tank at a pumping station operated by the defendant as a result of the defendant’s negligent construction, operation, inspection or mainte- nance of the tank and its valves. The plaintiff further alleged that the water outage caused the plaintiff to lose revenue due to its inability to rent rooms and the need to give refunds to hotel guests during the water outage. ‘‘The defendant moved for summary judgment on two grounds. First, it contended that rule 5 [of the defendant’s ‘Rules Governing Water Service’] immu- nized it from liability for the plaintiff’s damages . . . . Second, it contended that, because the plaintiff was seeking damages for monetary loss only, the claim is barred by the common-law economic loss doctrine. The plaintiff opposed the motion, arguing that the defen- dant, as a municipal corporation engaged in a proprie- tary function, is not immune from suit and has no authority, express or implied, to promulgate rules that waive liability for negligence. The plaintiff also argued that the economic loss doctrine does not apply under the circumstances presented.’’ (Citation omitted; foot- note omitted.) Raspberry Junction Holding, LLC v. Southeastern Connecticut Water Authority, supra, 331 Conn. 367–68. The trial court, Vacchelli, J., agreed with the defen- dant’s first contention and rendered summary judgment in the defendant’s favor. Id., 368. On appeal, this court reversed the trial court’s judgment on the basis of our determination that the legislature did not authorize the defendant to promulgate rules immunizing itself from liability. Id., 370. In light of that determination, we remanded the case to the trial court for consideration of the defendant’s alternative ground for summary judg- ment, namely, that the plaintiff’s claim was barred by the economic loss doctrine. Id., 378. On remand, the parties filed additional briefs in sup- port of their respective positions. Following oral argu- ment, the trial court, Calmar, J., issued a memorandum of decision in which it granted the defendant’s motion for summary judgment. The trial court, citing Lawrence v. O & G Industries, Inc., 319 Conn. 641, 664, 126 A.3d 569 (2015), explained that the economic loss doctrine is a common-law rule intended ‘‘to shield a defendant from unlimited liability for all of the economic conse- quences of a negligent act, particularly in a commercial or professional setting, and thus to keep the risk of liability reasonably calculable.’’ (Internal quotation marks omitted.) The trial court further explained that this court previously has declined to apply the economic loss doctrine as a categorical bar to the recovery of purely economic losses in a tort action, opting instead to apply a traditional duty analysis to the question of whether a defendant’s liability should extend to such losses. Applying this analysis, the trial court concluded that the defendant owed the plaintiff no legal duty of care. In reaching its determination, the court, quoting Law- rence, explained that whether a duty exists turns on two considerations, the foreseeability of the harm and ‘‘a determination, on the basis of a public policy analy- sis, of whether the defendant’s responsibility for its negligent conduct should extend to the particular con- sequences or particular plaintiff in the case.’’ (Internal quotation marks omitted.), quoting Lawrence v. O & G Industries, Inc., supra, 319 Conn. 650. The court further explained that, in determining whether public policy supports the imposition of a duty, courts apply the well established test first articulated in Jaworski v. Kiernan, 241 Conn. 399, 407, 696 A.2d 332 (1997), which requires courts to consider the following four factors: ‘‘(1) the normal expectations of the participants in the activity under review; (2) the public policy of encouraging par- ticipation in the activity, while weighing the safety of the participants; (3) the avoidance of increased litiga- tion; and (4) the decisions of other jurisdictions.’’ (Inter- nal quotation marks omitted.) Lawrence v. O & G Indus- tries, Inc., supra, 650. Applying these well established principles, the court determined that, although the plaintiff’s economic losses were reasonably foresee- able, imposing a duty on the defendant was inconsistent with public policy, as determined by the applicable four factor test. Specifically, the trial court concluded that, although the first factor favored the plaintiff ‘‘slightly’’ insofar as water service customers generally expect an interrup- tion in service to be ‘‘temporary,’’ lasting hours rather than days, the remaining three factors weighed against the imposition of a duty. With respect to the second factor, the court concluded that using water is not an activity that requires the encouragement of the law, and, because the defendant already may be held liable for personal injury or property damage resulting from its negligence, ‘‘[i]mposing a duty on the defendant to hold it liable for economic losses would . . . not posi- tively impact safety because it would not increase [the defendant’s] impetus to act with due care.’’ (Internal quotation marks omitted.) With respect to the third factor, the court determined that it too ‘‘weigh[ed] heav- ily against imposing a duty on the defendant,’’ explaining that, ‘‘[s]hould the defendant ever need to halt its [water] service . . . in the future, it is possible that all of its affected customers, both residential and commercial, could initiate an action against [it] . . . [potentially] flooding the courts with spurious and fraudulent claims’’ and exposing the defendant to ‘‘end- less’’ litigation. (Internal quotation marks omitted.) Finally, the trial court concluded that the fourth fac- tor also weighed decisively against the imposition of a duty. Specifically, the court noted that most jurisdic- tions ‘‘bar a plaintiff from recovering purely economic losses in [a] tort [action] in the absence of personal injury or property damage.’’ The court reasoned that, were it to find that the defendant owed a duty to the plaintiff, it ‘‘would expose [the defendant] to potentially limitless liability,’’ the costs of which would be borne by the defendant’s other customers in the form of increased rates. The court also noted that, even in those jurisdictions that permit the recovery of purely eco- nomic losses in a negligence action, a plaintiff must establish that a special relationship existed between the parties such that the plaintiff’s losses were ‘‘particularly foreseeable’’ to the defendant, which the plaintiff in the present case could not do. On appeal, the plaintiff claims that the trial court incorrectly determined that the defendant owed the plaintiff no duty of care. Specifically, the plaintiff con- tends that the trial court, in analyzing the second and third factors of the public policy prong of the duty analysis, incorrectly concluded that, because the defen- dant may be held civilly liable for physical injury and damage to property resulting from its negligence, imposing an additional duty on the defendant for eco- nomic losses would not address a valid safety concern. In support of this contention, the plaintiff argues that, because the defendant is not subject to extensive state or federal regulation and knows that ‘‘even an extremely dangerous event’’ such as a ‘‘catastrophic explosion at a pumping station’’ is unlikely to cause bodily injury or damage to the property of another, ‘‘the possibility of civil liability for economic harm is perhaps the one and only avenue that would increase [the defendant’s] impetus to act with due care.’’ (Internal quotation marks omitted.) The plaintiff further contends that ‘‘[t]he ubiq- uitous need for water, both for basic hygiene and health and also [for] fire safety . . . suggests that . . . Con- necticut law . . . should be encouraging every effort to ensure the uninterrupted distribution of [that resource] . . . .’’ The plaintiff finally contends that the trial court, in applying the fourth factor of the public policy analy- sis, failed to consider the ‘‘growing list of jurisdictions willing to extend liability in opposition to the economic loss doctrine when a special relationship exists [between the parties].’’ The plaintiff asserts that a special relation- ship exists between the parties in the present case as a result of the ‘‘imbalance of power’’ between them, which allows the defendant ‘‘to take advantage of or exercise undue influence over’’ the plaintiff, who, because of the defendant’s monopoly over the supply of water in the plaintiff’s area, has no choice but to purchase water from the defendant. (Internal quotation marks omitted.) The defendant responds, inter alia, that the trial court correctly determined that it owed the plaintiff no legal duty of care. The defendant disagrees, however, with the trial court’s determination that the plaintiff’s eco- nomic losses were foreseeable, arguing instead that nonpotable water was restored to the plaintiff within twenty-four hours of the initial outage, while potable drinking water was provided free of charge until a new water system was installed. The defendant contends that the plaintiff’s business losses were not the result of a lack of water but, rather, resulted from unforeseeable ‘‘restrictions put in place by a fire marshal . . . [who] limited the number of rooms the plaintiff could rent and required the plaintiff to patrol its hotel to accommo- date a potential limitation on its ability to operate its sprinkler system.’’ As for the public policy prong of the duty analysis, the defendant argues that the trial court correctly determined that it militates against the imposi- tion of a duty, although the defendant disagrees with that court’s determination that the first factor of the analysis favors the plaintiff, even slightly. The defendant contends, rather, that the normal expectations of the parties were met because, although uninterrupted water service may be the expectation, that expectation does not apply when, as in the present case, there are exigent circumstances such as the explosion at the defendant’s pumping station. The defendant further maintains that the parties’ expectations were met in any event because the service interruption did not last for several days, as the plaintiff claims but, rather, for less than twenty- four hours, and the parties’ contract alerted the plaintiff that service interruptions may occur at any time and for any reason. We conclude that the trial court correctly determined that the defendant owed the plaintiff no legal duty of care. ‘‘Practice Book [§ 17-49] provides that summary judg- ment shall be rendered forthwith if the pleadings, affida- vits and any other proof submitted show that there is no genuine issue as to any material fact and that the moving party is entitled to judgment as a matter of law. . . . The party seeking summary judgment has the burden of showing the absence of any genuine issue [of] material facts which, under applicable principles of substantive law, entitle him to a judgment as a matter of law . . . . A material fact . . . [is] a fact [that] will make a difference in the result of the case.’’ (Internal quotation marks omitted.) Shoreline Shellfish, LLC v. Branford, 336 Conn. 403, 410, 246 A.3d 470 (2020). The scope of our review of the trial court’s decision to grant the defendant’s motion for summary judgment is plenary. See id. As we previously have explained, ‘‘[a] cause of action in negligence is comprised of four elements: duty; breach of that duty; causation; and actual injury. . . . Whether a duty exists is a question of law for the court, and only if the court finds that such a duty exists does the trier of fact consider whether that duty was breached.’’ (Internal quotation marks omitted.) Law- rence v. O & G Industries, Inc., supra, 319 Conn. 649. ‘‘If a court determines, as a matter of law, that a defen- dant owes no duty to a plaintiff, the plaintiff cannot recover in negligence from the defendant. . . . Duty is a legal conclusion about relationships between individ- uals, made after the fact, and imperative to a negligence cause of action. The nature of the duty, and the specific persons to whom it is owed, are determined by the circumstances surrounding the conduct of the individ- ual. . . . Foreseeability is a critical factor in the analy- sis, because no duty exists unless an ordinary person in the defendant’s position, knowing what the defendant knew or should have known, would anticipate that harm of the general nature of that suffered was likely to result . . . . Our law makes clear that foreseeability alone, however, does not automatically give rise to a duty of care . . . . A further inquiry must be made, for we recognize that duty is not sacrosanct in itself . . . but is only an expression of the sum total of those consider- ations of policy [that] lead the law to say that the plain- tiff is entitled to protection. . . . The final step in the duty inquiry, then, is to make a determination of the fundamental policy of the law, as to whether the defen- dant’s responsibility should extend to such results. (Citations omitted; internal quotation marks omitted.) Demond v. Project Service, LLC, 331 Conn. 816, 834–35, 208 A.3d 626 (2019). In Lawrence, in which a group of construction work- ers sought to recover lost wages after an explosion destroyed their work site; Lawrence v. O & G Indus- tries, Inc., supra, 319 Conn. 644–45; this court rejected a claim that, ‘‘independent of a duty analysis, [we] should adopt the economic loss doctrine as a ‘categorical bar’ to a plaintiff’s recovery of ‘economic loss . . . in tort absent damage to [the plaintiff’s] person or property’ ’’ because such a bar was ‘‘ ‘in line’ ’’ with more than one century of Connecticut case law. Id., 648 n.8. In so doing, ‘‘we agree[d] with the trial court’s observation that the ‘[economic loss] doctrine, as employed in tort cases to preclude a plaintiff’s claim, is merely another way of saying that the defendant[s] owed no duty to the plaintiff because the claimed loss was a remote and indirect consequence of the misconduct of the defen- dants.’ ’’ Id.; see also Eastwood v. Horse Harbor Foun- dation, Inc., 170 Wn. 2d 380, 389, 241 P.3d 1256 (2010) (‘‘A review of [Washington] cases on the economic loss rule shows that ordinary tort principles have always resolved th[e] question [of liability]. An injury is remedi- able in tort if it traces back to the breach of a tort duty arising independently of the terms of the contract. The court determines whether there is an independent tort duty of care, and [t]he existence of a duty is a question of law and depends on mixed considerations of logic, common sense, justice, policy, and precedent.’’ (Inter- nal quotation marks omitted.)). Our reluctance in Lawrence to adopt the economic loss doctrine as a categorical bar to recovery also reflected a desire to avoid the confusion that has arisen in jurisdictions that have adopted such a rule even though pure economic loss remained recoverable in those jurisdictions in a variety of tort contexts, includ- ing negligence. See, e.g., Alma v. AZCO Construction, Inc., 10 P.3d 1256, 1263 (Colo. 2000) (‘‘[S]ome torts are expressly designed to remedy pure economic loss (e.g., professional negligence, fraud, and breach of fiduciary duty). It is here that substantial confusion arises from the use of the term ‘economic loss rule.’ ’’); see also Restatement (Third), Torts, Liability for Economic Harm § 1, comment (b), p. 2 (2020) (‘‘[s]tating the absence of a duty as a general rule can create confusion by seeming to threaten [well established] causes of action, by leaving behind an uncertain and unwieldy number of exceptions, and by implying a needless pre- sumption against the existence of a duty on facts not yet considered’’). The Restatement (Third) of Torts explains: ‘‘Liability for the unintentional infliction of economic loss emerged only within the last [forty] years as a distinct topic for analysis within the law of torts. . . . Refer- ences to an economic-loss ‘rule’ or ‘doctrine’ began to appear in American case law for the first time in the 1970s. The expression sometimes referred to the idea that a plaintiff cannot collect in tort for economic losses suffered as a result of injury to the person or property of another—a doctrine covered here in § 7 . . . . Other courts treated the economic-loss rule as meaning that plaintiffs cannot collect in tort when they buy products that disappoint their economic expectations . . . . Many courts have extended that principle from cases involving products to other cases [in which] a defen- dant’s breach of contract causes financial losses to the plaintiff. . . . When articulating any of these doctrines, courts sometimes have spoken generally of a rule against recovery in tort for pure economic loss. ‘‘ ‘Economic loss’ thus has become a significant and distinct category within the law of liability for negli- gence. It has become a potent source of confusion as well. Courts have long assumed, often without much discussion, that no recovery can be had in tort for cer- tain types of economic loss; but they also have long allowed recovery of economic losses in cases of profes- sional malpractice and in certain other settings. . . . When some courts began to say that tort law should not be used to redress pure economic loss, they created uncertainty about whether [well established] causes of action still were valid, and about how one might sepa- rate emerging claims that survive the new rule from those that do not.’’ (Citations omitted.) Restatement (Third), supra, § 1, reporter’s note (a), pp. 6–7. We note, finally, that, regardless of whether this court applies a duty analysis to the question of liability in cases such as the present one or applies some iteration of the economic loss doctrine as a categorical bar to recovery, as many courts have done, the outcome is likely to be the same because, as we have explained, the purpose of a duty analysis is to ascertain the funda- mental policy of the law, and the economic loss doctrine is merely an expression of that policy as determined by other courts, in earlier cases.3 With this background in mind, we turn to an analysis of the question pre- sented, namely, whether the defendant owed the plain- tiff a duty of care. The first prong of that analysis is whether the harm complained of was foreseeable. As previously indicated, the defendant challenges the trial court’s determination that, in the present case, it was foreseeable, arguing that the plaintiff’s economic losses were the unforeseeable result of a fire marshal’s decision to require the plain- tiff’s hotel to operate at one-half capacity until a new potable water system was installed, even though nonpo- table water was restored within twenty-four hours and potable water was provided free of charge while the system was under repair. The plaintiff responds, and our independent review of the record confirms, that the defendant presented no evidence to the trial court to establish the factual predicates of this argument, and, therefore, it is not properly before us. See, e.g., Sena v. American Medical Response of Connecticut, Inc., 333 Conn. 30, 53, 213 A.3d 1110 (2019) (‘‘courts are in entire agreement that the moving party for summary judgment has the burden of [presenting evidence] show- ing the absence of any genuine issue as to all the mate- rial facts’’ (internal quotation marks omitted)); Rom- prey v. Safeco Ins. Co. of America, 310 Conn. 304, 321, 77 A.3d 726 (2013) (‘‘[i]f the party moving for summary judgment fails to show that there are no genuine issues of material fact, the nonmoving party may rest on mere allegations or denials contained in his pleadings’’ (inter- nal quotation marks omitted)). For purposes of our analysis, therefore, we will assume that the water out- age at the plaintiff’s hotel lasted ‘‘several days,’’ as the plaintiff alleged in its complaint. Given that assumption, we agree with the trial court that it was reasonably foreseeable that a service interruption of that duration would cause economic losses for any of the defendant’s customers whose livelihood depended on a constant supply of water. Our law makes clear, however, that ‘‘[a] simple con- clusion that the harm to the plaintiff was foreseeable . . . cannot by itself mandate a determination that a legal duty exists. Many harms are quite literally foresee- able, yet for pragmatic reasons, no recovery is allowed. . . . The final step in the duty inquiry, then, is to make a determination of the fundamental policy of the law, as to whether the defendant’s responsibility should extend to such results.’’ (Internal quotation marks omit- ted.) Demond v. Project Service, LLC, supra, 331 Conn. 834–35. As we have explained, in making that determi- nation, our courts consider the following four factors: ‘‘(1) the normal expectations of the participants in the activity under review; (2) the public policy of encourag- ing participation in the activity, while weighing the safety of the participants; (3) the avoidance of increased litigation; and (4) the decisions of other jurisdictions. . . . [This] totality of the circumstances rule . . . is most consistent with the public policy goals of our legal system, as well as the general tenor of our [tort] jurisprudence.’’ (Internal quotation marks omitted.) Lawrence v. O & G Industries, Inc., supra, 319 Conn. 650–51. For the reasons that follow, we conclude that each of these factors militates against the imposition of a duty, and, therefore, imposing a duty on the defendant would be contrary to sound public policy. We begin with the normal expectations of the partici- pants in the activity under review. In the present case, that activity is the purchase and sale of water, where the seller is a municipal corporation tasked with planning, operating, and maintaining a public water supply sys- tem, and the buyer is a member of the public for whose benefit the system and the defendant were created. The trial court concluded that this factor favored the plaintiff—albeit only ‘‘slightly’’—because ‘‘[t]he normal expectation of a water delivery service customer is that, absent exigent circumstances, water will be provided’’ and that any interruption in service that does occur will be short lived. Although we agree with the trial court’s analysis as far as it goes, by failing to take into account the reasonable expectations of the defendant, it did not go far enough. Our case law also establishes that, in applying this factor, courts must consider ‘‘Connecti- cut’s existing body of common law and statutory law relating to this issue’’; Lawrence v. O & G Industries, Inc., supra, 319 Conn. 651; which the trial court failed to do. When these additional considerations are taken into account, we conclude that the first factor militates decisively against the imposition of a duty. In considering the normal expectations of the parties in Lawrence, we explained that, for well over one cen- tury and in a variety of factual contexts, this court has denied recovery in negligence for economic losses resulting from injury to the person or property of another, in each instance concluding that the damages were simply too remote or the relationship between the parties too attenuated for a duty to be imposed on the defendant. See, e.g., id., 651–658 (citing and dis- cussing cases); id., 643–44, 667 (plaintiff construction workers could not recover economic losses in form of lost wages from defendant construction companies whose negligence destroyed plaintiffs’ work site, caus- ing plaintiffs to lose their jobs); RK Constructors, Inc. v. Fusco Corp., 231 Conn. 381, 382–83, 650 A.2d 153 (1994) (employer could not maintain negligence action against third-party tortfeasor to recover economic losses in form of increased workers’ compensation pre- miums resulting from tortfeasor’s injury of employer’s employee); Connecticut Mutual Life Ins. Co. v. New York & New Haven Railroad Co., 25 Conn. 265, 276 (1856) (life insurance company could not recover life insurance benefits paid on behalf of its insured by bring- ing direct action against railroad company whose negli- gence caused insured’s death); see also Gregory v. Brooks, 35 Conn. 437, 446 (1868) (‘‘[when] one is injured by the wrongful act of another, and others are indirectly and consequentially injured, but not by reason of any natural or legal relation, the injuries of the latter are deemed too remote to constitute a cause of action’’). Given this body of case law, which spans more than 150 years, we do not believe that the normal expectations of the parties in the present case reasonably could have included an expectation that the defendant would be liable in negligence for the economic losses of its cus- tomers under the circumstances of this case. Our conclusion is reinforced by General Statutes § 52- 557n (a) (1), which provides in relevant part: ‘‘Except as otherwise provided by law, a political subdivision of the state shall be liable for damages to person or property caused by . . . (B) negligence in the perfor- mance of functions from which the political subdivision derives a special corporate profit or pecuniary benefit . . . .’’ (Emphasis added.) By its express terms, § 52- 557n waives a municipal corporation’s governmental immunity ‘‘for damages to person or property . . . .’’ It does not waive its immunity with respect to purely economic or commercial losses. E.g., Williams Ford, Inc. v. Hartford Courant Co., 232 Conn. 559, 583, 657 A.2d 212 (1995) (interpreting General Statutes § 52-572h (b) and concluding that ‘‘the legislature intended the phrase ‘damage to property’ to encompass only its usual and traditional meaning in the law of negligence actions, namely, damage to or the loss of use of tangible prop- erty’’ and that, when drafting legislation, ‘‘the legislature [is] mindful of a distinction between property damage and commercial losses’’); see Mountain West Helicop- ter, LLC v. Kaman Aerospace Corp., 310 F. Supp. 2d 459, 465 (D. Conn. 2004) (‘‘Connecticut [S]upreme [C]ourt has, in the context of other statutes, recognized a cate- gorical distinction between commercial losses and dam- age to property’’ and ‘‘[when] the legislature has employed the term ‘damage to property,’ the . . . court has held that it [was] not intend[ed] to [permit the] recover[y] [of] purely [economic] losses unaccompa- nied by damages to some tangible property’’); see also General Statutes § 52-572h (a) (distinguishing, in negli- gence actions, between economic damages and noneco- nomic damages such as ‘‘physical pain and suffering’’); Restatement (Third), supra, § 2, comment (a), p. 10 (‘‘When [the] Restatement [(Third) of Torts] refers to ‘property damage,’ it generally means damage to tangi- ble property. Usually the distinction between physical injury and pure economic loss is easy to draw, though it occasionally causes confusion when relatively minor damage to person or property leads to monetary losses on a large scale. It may then seem tempting to describe the plaintiff’s losses as purely economic in character. They are not. The property damage at the root of such a loss brings the case within the scope of Restatement [(Third)], Torts: Liability for Physical and Emotional Harm, and the rules stated there. Economic loss that accompanies even minor injury to the plaintiff’s person or property does not tend to raise the same considera- tions found when a plaintiff’s losses are economic alone.’’); id, § 1, comment (c), p. 2 (‘‘[a]n economic loss or injury, as the term is used [in the Restatement (Third) of Torts], means a financial loss not arising from injury to the plaintiff’s person or from physical harm to the plaintiff’s property’’). ‘‘Section 52-557n . . . specifically delineates cir- cumstances under which municipalities and its employ- ees can be held liable in tort and those under which they will retain the shield of governmental immunity.’’ (Citation omitted.) Durrant v. Board of Education, 284 Conn. 91, 105, 931 A.2d 859 (2007); see also Doe v. Petersen, 279 Conn. 607, 614, 903 A.2d 191 (2006) (‘‘§ 52- 557n abandons the common-law principle of municipal sovereign immunity and establishes the circumstances in which a municipality may be liable for damages’’ (footnote omitted)). It is axiomatic that ‘‘[s]tatutes that abrogate or modify governmental immunity are to be strictly construed.’’ Rawling v. New Haven, 206 Conn. 100, 105, 537 A.2d 439 (1988). ‘‘Since the codification of the common law under § 52-557n [in 1986], this court has recognized that it is not free to expand or alter the scope of governmental immunity therein.’’ Durrant v. Board of Education, supra, 107. In light of the foregoing, we conclude that the law of Connecticut,4 insofar as it informs our understanding of the parties’ normal expec- tations, compels the conclusion that neither party rea- sonably could have expected that the defendant, a municipal corporation, would be liable in negligence for economic losses incurred by its customers as a result of an interruption in the defendant’s water ser- vice. Because they are analytically related, we consider together the second and third factors, namely, ‘‘the pub- lic policy of encouraging participation in the activity, while weighing the safety of the participants, and the avoidance of increased litigation . . . .’’ (Internal quo- tation marks omitted.) Lawrence v. O & G Industries, Inc., supra, 319 Conn. 658. It is readily conceivable that imposing a duty of care on the defendant under the circumstances of the present case would encourage future plaintiffs to initiate actions of their own in the event of a prolonged interruption in water service. Despite the predictable increase in litigation that would follow such a decision, however, there would be no corresponding increase in public safety. This is so because the receipt of water is an inherently harmless activity, requiring the defendant’s customers to do no more than turn a faucet and, periodically, write a check to cover the cost of the water each has used. See id., 658–59 (‘‘It is easy to fathom how affirmatively imposing a duty on the defendants . . . could encourage simi- larly situated future plaintiffs to litigate on the same grounds; this is true anytime a court establishes a poten- tial ground for recovery. . . . At the same time, the recognition of such a duty fails to provide a correspond- ing increase in safety . . . .’’ (Citation omitted; foot- note omitted; internal quotation marks omitted.)); see also id., 660 (‘‘[t]he probability that an increase in litiga- tion will not be offset by an increase in safety gives us particular pause with respect to recognizing a duty’’). In arguing to the contrary, the plaintiff contends that extended interruptions in water service implicate ‘‘a host of safety and sanitary public health problems.’’ Relying on this court’s statement in Raspberry Junction Holding, LLC, that, under § 24 of the special act, ‘‘the defendant is not subject to comprehensive regulation of its rates, services, and facilities by this state’s public utilities regulatory authority’’; Raspberry Junction Hold- ing, LLC v. Southeastern Connecticut Water Authority, supra, 331 Conn. 375–76; the plaintiff contends that, because the defendant is not subject to any such regula- tion, ‘‘the possibility of civil liability for economic harm is perhaps the one and only avenue’’ to ensure that the defendant acts with due care to maintain an uninter- rupted supply of water, so as to avoid an array of public health and sanitation problems. The statement in Rasp- berry Junction Holding, LLC, was made in the context of explaining why the trial court’s reliance on case law from other jurisdictions, as a basis for concluding that the defendant had the authority to immunize itself from liability, was misplaced, namely, because all of the cited cases ‘‘involved water authorities subject to such regu- latory restrictions and thus implicated a corresponding public policy justification for the right to limit liability . . . .’’ Raspberry Junction Holding, LLC v. Southeast- ern Connecticut Water Authority, supra, 376. Contrary to the plaintiff’s contention, however, the defendant is subject to formidable health and safety regulation by various state agencies, the purpose of which is to ensure a safe and continuous supply of water to the defendant’s customers. See, e.g., 33 Spec. Acts 493, No. 381, § 34 (1967) (‘‘[n]othing contained in this act shall be held to alter or abridge the powers and duties of the state [D]epartment of [Public] [H]ealth or of the water resources commissions over water supply matters’’). One such regulation requires the defendant to have in place a contingency plan for providing water to its customers in the event of a systemwide failure. Specifi- cally, ‘‘[u]nder General Statutes § 25-32d (a), water com- panies are required to submit a water supply plan to the [Commissioner] of [P]ublic [H]ealth for approval ‘with the concurrence of the Commissioner of [Energy and] Environmental Protection.’ A water supply plan is required to ‘evaluate the water supply needs in the service area of the water company submitting the plan and [to] propose a strategy to meet such needs.’ General Statutes § 25-32d (b). The plan must ‘include . . . [inter alia] (1) [a] description of existing water supply systems; (2) an analysis of future water supply demands; (3) an assessment of alternative water supply sources which may include sources receiving sewage and sources located on state land; [and] (4) contingency procedures for public drinking water supply emergen- cies, including emergencies concerning the contami- nation of water, the failure of a water supply system or the shortage of water . . . .’ General Statutes § 25- 32d (b).’’ (Emphasis added; footnotes omitted.) Miller’s Pond Co., LLC v. New London, 273 Conn. 786, 820–22, 873 A.2d 965 (2005). In light of the foregoing, we are not persuaded that imposing a duty on the defendant to prevent economic loss resulting from interruptions in its water service is required to address the health and sanitation concerns identified by the plaintiff. It is apparent that those con- cerns have already been addressed by the legislature.5 See Lawrence v. O & G Industries, Inc., supra, 319 Conn. 659 (concluding that imposing duty on defen- dants to prevent economic loss would not improve physical safety of plaintiffs ‘‘given that companies like the defendants are subject to extensive state and federal regulation, and already may be held civilly liable to a wide variety of parties who may suffer personal injury or property damage as a result of their negligence’’). Thus, because improving public safety is a primary reason duties are imposed in the first instance, the fact that no duty we could impose on the defendant in the present case would be likely to increase the physical safety of the defendant’s customers is a compelling reason not to impose one. See, e.g., Rizzuto v. Davidson Ladders, Inc., 280 Conn. 225, 235–36, 905 A.2d 1165 (2006) (‘‘It is sometimes said that compensation for losses is the primary function of tort law . . . [but it] is perhaps more accurate to describe the primary func- tion as one of determining when compensation [is] required. . . . An equally compelling function of the tort system is the prophylactic factor of preventing future harm . . . .’’ (Internal quotation marks omit- ted.)); Lodge v. Arett Sales Corp., 246 Conn. 563, 583, 717 A.2d 215 (1998) (declining to impose duty on defendants when doing so ‘‘would achieve little in preventing the type of harm suffered by the plaintiffs’’); see also, e.g., Ruiz v. Victory Properties, LLC, 315 Conn. 320, 340, 107 A.3d 381 (2015) (‘‘imposing a duty . . . will likely prompt landlords to act more responsibly toward their tenants in the interest of preventing foreseeable harm caused by unsafe conditions in areas where tenants are known to recreate or otherwise congregate’’); Monk v. Temple George Associates, LLC, 273 Conn. 108, 119–20, 869 A.2d 179 (2005) (imposing duty on parking garage owner to ‘‘protect customers by [taking] reasonable care to decrease the likelihood of crime occurring on [its] premises’’); Jagger v. Mohawk Mountain Ski Area, Inc., 269 Conn. 672, 703, 849 A.2d 813 (2004) (imposing duty on skiers because ‘‘requiring [them] to participate in the reasonable manner prescribed by the rules of the sport . . . will promote participation in the sport of skiing’’ and ‘‘protect the safety’’ of those who do partici- pate). We note lastly, with respect to the issue of whether the law should be used to encourage participa- tion in the activity under review, the plaintiff concedes, as it must, that water is an essential necessity of life, and, as such, its use requires no encouragement by the law. In light of the foregoing, we conclude that the second and third factors also weigh heavily against the imposition of a duty. We turn, therefore, to the final factor, the decisions of other jurisdictions. As the trial court noted and the plaintiff does not dispute, the vast majority of jurisdic- tions bar recovery of economic losses in a negligence action arising out of damage to the person or property of another. See, e.g., Lawrence v. O & G Industries, Inc., supra, 319 Conn. 661–64 (discussing majority rule and reasons for it). ‘‘Courts that reject claims . . . under the economic loss doctrine reason that the pri- mary purpose of the rule is to shield a defendant from unlimited liability for all of the economic consequences of a negligent act, particularly in a commercial or pro- fessional setting, and thus to keep the risk of liability reasonably calculable. . . . They posit that the foresee- ability of economic loss, even when modified by other factors, is a standard that sweeps too broadly in a pro- fessional or commercial context, portending liability that is socially harmful in its potential scope and uncer- tainty. . . . [See] In re Chicago Flood Litigation, [176 Ill. 2d 179, 198, 680 N.E.2d 265 (1997)] (observing that the economic consequences of any single accident are virtually limitless and that [i]f [the] defendants were held liable for every economic effect of their negligence, they would face virtually uninsurable risks far out of proportion to their culpability, and far greater than is necessary to encourage potential tort defendants to exercise care in their endeavors . . .).’’ (Citations omit- ted; footnote omitted; internal quotation marks omit- ted.) Lawrence v. O & G Industries, Inc., supra, 664; see also Southern California Gas Leak Cases, 7 Cal. 5th 391, 403, 441 P.3d 881, 247 Cal. Rptr. 3d 632 (2019) (majority consensus ‘‘cuts sharply against imposing a duty of care to avoid causing purely economic losses in negligence cases like this one: where purely economic losses flow not from a financial transaction meant to benefit the plaintiff (and which is later botched by the defendant), but instead from an industrial accident caused by the defendant (and which happens to occur near the plaintiff’’)). The majority rule and its rationale are set forth in the Restatement (Third) of Torts, which provides that, ‘‘[e]xcept as provided elsewhere in this Restatement, a claimant cannot recover for economic loss caused by: (a) unintentional injury to another person; or (b) unin- tentional injury to property in which the claimant has no proprietary interest.’’ Restatement (Third), supra, § 7, p. 64. Comment (a) to § 7 explains that ‘‘[t]he two limits on recovery stated in this [s]ection are related applications of the same principle, and they apply to facts that usually have certain features in common. The plaintiff and defendant typically are strangers. The defendant commits a negligent act that injures a third party’s person or property, and indirectly—though per- haps foreseeably—causes various sorts of economic loss to the plaintiff: lost income or profits, missed busi- ness opportunities, expensive delays, or other disrup- tion. The plaintiff may suffer losses, for example, because the defendant injured someone with whom the plaintiff had a contract and from whom the plaintiff had been expecting performance, such as an employee or supplier. . . . Or the plaintiff may be unable to make new contracts with others, such as customers who can- not conveniently reach the plaintiff’s business because the defendant’s negligence has damaged property that now blocks the way. . . . The common law of tort does not recognize a plaintiff’s claim in such circumstances.’’ (Citations omitted.) Id., comment (a), p. 65. The Restatement (Third) of Torts further explains that the rule ‘‘is justified by several considerations. The first . . . is that economic losses can proliferate long after the physical forces at work in an accident have spent themselves. A collision that sinks a ship will cause a well-defined loss to the ship’s owner; but it also may foreseeably cause economic losses to wholesalers who had expected to buy the ship’s cargo, then to retailers who had expected to buy from the wholesalers, and then to suppliers, employees, and customers of the retailers, and so on. Recognizing claims for those sorts of losses would greatly increase the number, complex- ity, and expense of potential lawsuits arising from many accidents. Recognition of such claims might also result in liabilities that are indeterminate and out of propor- tion to the culpability of the defendant. These costs do not seem likely to be justified by comparable benefits. Courts doubt that threats of open-ended liability would usefully improve the incentives of parties to take pre- cautions against accidents or would make a material contribution to the cause of fairness. ‘‘At the same time, the victims of economic injury often can protect themselves effectively by means other than a tort suit. They may be able to obtain first-party insurance against their losses,6 or recover in contract from those who do have good claims against the defen- dant. Those contractual lines of protection against eco- nomic loss, where available, are considered preferable to judicial assignments of liability in tort. . . . The rationales just stated are general, and no one of them is conclusive. They prevail by their cumulative force. And while they do not apply equally to every claim that arises under this [s]ection, most courts reject such claims categorically.’’ (Citation omitted; footnote added.) Id., comment (b), p. 66. The plaintiff contends, nevertheless, that a number of jurisdictions recognize an exception to this general rule when a special relationship exists between the parties. In those cases, the plaintiff argues, courts have permitted recovery when ‘‘the plaintiff was an intended beneficiary of a particular transaction but was harmed by the defendant’s negligence in carrying it out’’; South- ern California Gas Leak Cases, supra, 7 Cal. 5th 400; or when ‘‘a special and narrowly defined relationship can be established between the tortfeasor and a plaintiff who was deprived of an economic benefit . . . . In cases of that nature, the duty exists because of the special relationship. The special class of plaintiffs involved in those cases were particularly foreseeable to the tortfeasor, and the economic losses were proxi- mately caused by the tortfeasor’s negligence.’’ Aikens v. Debow, 208 W. Va. 486, 500, 541 S.E.2d 576 (2000); see also Lips v. Scottsdale Healthcare Corp., 224 Ariz. 266, 268, 229 P.3d 1008 (2010) (‘‘Courts have not recog- nized a general duty to exercise reasonable care for the purely economic well-being of others, as distinguished from their physical safety or the physical safety of their property. . . . This reticence reflects concerns to avoid imposing onerous and possibly indeterminate lia- bility on defendants and undesirably burdening courts with litigation. . . . Consequently, commentators have recognized that liability for negligence [in such cases] . . . must depend upon the existence of some special reasons for finding a duty of care.’’ (Citations omitted; internal quotation marks omitted.)). The plaintiff argues that a special relationship existed between the parties in the present case by virtue of the ‘‘imbalance of power’’ between them, as evidenced by the parties’ water service agreement, which the plaintiff argues ‘‘[is] really an adhesion contract . . . .’’ The plaintiff further argues that its losses were particularly foreseeable to the defendant because it is universally understood that hotels require a constant supply of water to provide ‘‘comfort and cleanliness’’ to their guests. We are not persuaded. Indeed, the plaintiff has not cited a single case in which a special relationship was found to exist on remotely similar facts. As is evident from each of the cases cited in the plaintiff’s appellate brief, courts have found a special relationship to exist between the parties when the plaintiff was either the intended beneficiary of a particular transaction or was physically situated within the zone of risk created by the defendant’s negli- gence such as to make the plaintiff’s economic losses particularly foreseeable to the defendant. See, e.g., Mat- tingly v. Sheldon Jackson College, 743 P.2d 356, 358 (Alaska 1987) (plaintiff’s economic losses were particu- larly foreseeable when defendant excavated and braced a trench so plaintiff’s employees could perform work and trench subsequently collapsed on three employees, causing plaintiff to incur business losses due to injured employees’ absence from work); People Express Air- lines, Inc. v. Consolidated Rail Corp., 100 N.J. 246, 248–49, 495 A.2d 107 (1985) (airline’s commercial losses resulting from forced cancellation of flights due to chemical leak in railroad yard adjacent to airport were particularly foreseeable to defendant railroad). As the California Supreme Court explained in South- ern California Gas Leak Cases, which also is cited in the plaintiff’s brief: ‘‘What we mean by special relation- ship is that the plaintiff was an intended beneficiary of a particular transaction but was harmed by the defen- dant’s negligence in carrying it out. Take, for example, Biakanja v. Irving [49 Cal. 2d 647, 320 P.2d 16 (1958)]. There, we held that the intended beneficiary of a will could recover for assets she would have received if the notary had not been negligent in preparing the docu- ment. . . . A special relationship existed between the intended beneficiary and the notary in Biakanja, we emphasized, because the end and aim of the transaction between the nonparty decedent and the notary [were] to ensure that the decedent’s estate passed to the intended beneficiary.’’ (Citation omitted; internal quotation marks omitted.) Southern California Gas Leak Cases, supra, 7 Cal. 5th 400; see id. (plaintiff business owners could not recover economic losses resulting from forced closure of their businesses due to massive gas leak). It is clear, moreover, that to be particularly foresee- able within the meaning of the exception means that ‘‘the particular plaintiff is affected differently from soci- ety in general [and the plaintiff’s economic losses were particularly foreseeable to the defendant]. It may be evident from the defendant’s knowledge or specific rea- son to know of the potential consequences of the wrong- doing, the persons likely to be injured, and the damages likely to be suffered.’’ Aikens v. Debow, supra, 208 W. Va. 499. Suffice it to say that the plaintiff has not identi- fied any attribute of the relationship between itself and the defendant that would bring the present case into the ‘‘extremely limited group of cases [in which] the law of negligence extends its protections to a party’s economic interest.’’ (Internal quotation marks omitted.) Blahd v. Richard B. Smith, Inc., 141 Idaho 296, 301, 108 P.3d 996 (2005). The plaintiff is simply one of thou- sands of customers throughout southeastern Connecti- cut who subscribe to the defendant’s water service. The plaintiff’s assertions to the contrary notwithstanding, there is nothing to suggest that a water outage affects the plaintiff materially differently from any of the defen- dant’s other customers in the restaurant and hospitality industry, or that, based on the defendant’s specific knowledge of the plaintiff’s business, the plaintiff’s losses, in contrast to those of other customers, were particularly foreseeable and calculable to the defen- dant. Accordingly, we reject the plaintiff’s contention that the fourth factor favors the plaintiff because the present case falls within an exception to the general rule barring recovery of economic losses in cases such as the present one. In light of the foregoing, we conclude that the trial court correctly determined that public policy does not support the imposition of a duty on the defendant under the circumstances of this case. The judgment is affirmed. In this opinion ROBINSON, C. J., and McDONALD, D’AURIA, MULLINS and KAHN, Js., concurred. * August 18, 2021, the date that this decision was released as a slip opinion, is the operative date for all substantive and procedural purposes. 1 The plaintiff appealed from the trial court’s judgment to the Appellate Court, and we transferred the appeal to this court pursuant to General Statutes § 51-199 (c) and Practice Book § 65-1. 2 Although the special act has been amended several times since 1967, those amendments are not relevant to this appeal. All references herein are to the 1967 special act. 3 We note that the parties have not asked us to apply a different analysis to the question of whether the defendant should be liable for the plaintiff’s economic losses; rather, they have briefed the issue in conformance with the duty analysis adopted in Jaworski and applied in Lawrence. 4 We recognize, as we did in Raspberry Junction Holding, LLC v. South- eastern Connecticut Water Authority, supra, 331 Conn. 369 n.5, that the defendant did not raise governmental immunity as a special defense in the trial court, and, therefore, that issue is not presently before us. We rely on § 52-557n only insofar as it informs our understanding of the normal expectations of the participants in the activity under review. 5 We note in this regard that the plaintiff does not actually dispute the defendant’s repeated assertion, throughout its brief to this court, that nonpo- table water was restored to all of the defendant’s customers within twenty- four hours of the explosion at its pumping station such that ‘‘the plaintiff’s hotel guests could utilize showers, sinks, and flush toilets . . . .’’ Nor does the plaintiff dispute that the defendant provided drinking water to all of its customers, including the plaintiff, free of charge throughout the outage. In other words, it would appear that, following the explosion, the defendant implemented the contingency plan required by § 25-32d (b). In its brief, the defendant asserts that it ‘‘responded to [the explosion at its pumping station] around 3:30 a.m. and immediately contacted [the] state police, the local fire department, the Connecticut Department of Public Health, the Connecticut Department of Energy and Environmental Protection, and the [federal] Envi- ronmental Protection Agency, all of whom responded to and investigated the scene. [It] was not allowed back on the property until it was cleared by these authorities at approximately 7 p.m. Once [it] regained access to the property, it began taking measures to provide water to its customers. It activated an interagency emergency response network, CTWARN, and the Connecticut Water Company responded to [its] request by shipping water to North Stonington from Groton. [It] also immediately began installing a temporary valve in the water main . . . [such that] [n]onpotable water was restored to all North Stonington customers by late evening . . . .’’ 6 We agree with the trial court’s observation that ‘‘[t]he economic loss doctrine seeks to maintain the fundamental distinction between tort law and contract law, and encourages the party best situated to assess the risk of economic loss, generally the commercial purchaser, to assume, allocate, or insure against that risk. . . . Here, the plaintiff did exactly that. It assessed the risk of the economic losses it could sustain due to an interrup- tion in its water service, and [insured] against that risk [through the purchase of utility service interruption insurance].’’ (Citations omitted.) The trial court further observed, and the record reflects, that the plaintiff ‘‘was in fact compensated for some of the economic losses it sustained through [that] insurance [policy],’’ only ‘‘not enough to cover its losses, which led to the commencement of this action.’’ Finally, the court noted that the defendant’s rules governing water service, which are incorporated by reference into the parties’ contract, reserve the right of the defendant ‘‘at any time, without notice, to shut off the water in its mains for the purpose of making repairs or . . . for other purposes.’’ Southeastern Connecticut Water Authority, supra. As the trial court aptly noted, this provision put ‘‘the defendant’s customers . . . on notice that they should obtain utility service interruption insurance,’’ and, ‘‘[g]iven the number and variety of customers it serves, the defendant has no ability to predict the severity of economic damages that a prolonged interruption in its water services could cause . . . any individual customer,’’ whereas the defendant’s customers are perfectly capable of making that determination for themselves.