State ex rel. Ware v. Crawford (Slip Opinion)

[Until this opinion appears in the Ohio Official Reports advance sheets, it may be cited as State
ex rel. Ware v. Crawford, Slip Opinion No. 2022-Ohio-295.]

NOTICE
This slip opinion is subject to formal revision before it is published in an
advance sheet of the Ohio Official Reports. Readers are requested to
promptly notify the Reporter of Decisions, Supreme Court of Ohio, 65
South Front Street, Columbus, Ohio 43215, of any typographical or other
formal errors in the opinion, in order that corrections may be made before
the opinion is published.

SLIP OPINION NO. 2022-OHIO-295
THE STATE EX REL . WARE v. CRAWFORD.
[Until this opinion appears in the Ohio Official Reports advance sheets, it
may be cited as State ex rel. Ware v. Crawford, Slip Opinion No.
2022-Ohio-295.]
Mandamus—Public Records Act—Statutory damages—Writ granted in part and
denied in part.
(No. 2020-1498—Submitted July 13, 2021—Decided February 8, 2022.)
IN MANDAMUS.
__________________
Per Curiam Opinion announcing the judgment of the court.
{¶ 1} Relator, Kimani Ware, is an inmate at the Trumbull Correctional
Institution (“TCI”). Ware seeks a writ of mandamus ordering respondent, Donna
Crawford, an inspector with the prison’s office of institutional services, to produce
public records that he requested on April 6 and April 29, 2020. Ware also seeks
statutory damages under R.C. 149.43(C) for Crawford’s alleged failure to produce
those records.
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{¶ 2} For the reasons below, we grant some, but not all, of Ware’s requested
relief. We grant a writ of mandamus as to Ware’s April 6 public-records request,
deny the writ as to the April 29 request, and award Ware $1,000 in statutory
damages.
I. Background
{¶ 3} On April 6, 2020, Ware transmitted a public-records request to
Crawford via the prison’s “JPay” electronic-kite-communication system. Crawford
is the prison’s custodian of inmate-grievance records. Ware requested copies of
four informal complaints identified as TCI0220000336, TCI03320000416,
TCI030000844, and TCI0320001136. Crawford responded to Ware by electronic
kite two days later, stating: “Your copies were placed in the institution mail today
4/8/2020. There is no TCI0320001136.”
{¶ 4} On April 9, Ware sent another message to Crawford via electronic
kite, which stated: “I need a copy of ICR#TCI0320001136 which was filed on
3/13/20.” Ware’s message did not state whether he had received copies of the other
documents he had requested on April 6. Crawford responded the same day, stating
that she would print a copy of the requested document. (The record does not
indicate why Crawford was able to locate the requested document that she
previously told Ware did not exist.) On April 11, Ware sent an electronic kite to
Crawford, claiming he still had not received copies of the documents that Crawford
purportedly mailed to him on April 8. On April 22, Crawford responded that she
had sent the copies twice and that Ware should have received them.
{¶ 5} Ware claims that he sent three more public-records requests to
Crawford on April 29, 2020, this time by certified mail. According to evidence
presented by Ware, “Request I” sought copies of four informal complaints, two of
which (TCI03320000416 and TCI0320001136) he had also asked for in the April
6 request; “Request II” asked for copies of nine kites; and “Request III” sought a
copy of an April 9, 2019 email related to the prison’s handling of “legal mail” and

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copies of emails between Crawford and the prison cashier’s office from March 21
through March 30, 2020, and from April 6 through April 29, 2020.
{¶ 6} Ware acknowledges that Crawford sent him copies of the informal
complaints referred to in Request I. But Ware alleges that he has not received any
of the documents identified in Request II or Request III. He also contends that
Crawford still has not provided all of the documents identified in his April 6 public-
records request.
{¶ 7} Ware commenced this action on December 10, 2020, seeking a writ
of mandamus compelling Crawford to produce the requested records and an award
of statutory damages under R.C. 149.43(C)(2). We granted an alternative writ and
set a schedule for the presentation of evidence and briefs on the merits. 161 Ohio
St.3d 1477, 2021-Ohio-801, 164 N.E.3d 485.
II. Ware’s Motions
{¶ 8} After Crawford filed her evidence, Ware filed a motion for leave to
file additional evidence. And after Crawford filed her merit brief, Ware filed a
motion for judicial notice. Crawford has not responded to Ware’s motions.
{¶ 9} Ware did not submit the proposed evidence that he wants this court to
consider with his motion for leave to file additional evidence. However, Ware’s
“motion for judicial notice” includes additional evidence that Ware contends
contradicts Crawford’s evidence, and he asks this court to “take judicial notice of
the facts in the attached evidence.” In essence, the evidence that Ware submitted
with his motion for judicial notice constitutes rebuttal evidence that he wants us to
consider in this mandamus action.
{¶ 10} It is appropriate to seek leave of court to submit rebuttal evidence
after the deadline for submitting evidence in an original action. See State ex rel.
Gil-Llamas v. Hardin, 164 Ohio St.3d 364, 2021-Ohio-1508, 172 N.E.3d 998, ¶ 14
(striking rebuttal evidence filed in a mandamus action because “relators failed to
seek leave of this court to file the supplemental evidence”). We therefore grant the

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motion for leave to file additional evidence and accept as evidence the documents
attached to Ware’s motion for judicial notice.
{¶ 11} However, we deny the motion for judicial notice. Ware is asking us
to take judicial notice of the facts contained in his rebuttal evidence. But judicial
notice applies only to facts that are not subject to reasonable dispute. Evid.R. 201.
Ware is asking us to take judicial notice of disputed facts and legal conclusions,
which is improper. See, e.g., State ex rel. Harris v. Turner, 160 Ohio St.3d 506,
2020-Ohio-2901, 159 N.E.3d 1121, ¶ 17.
III. Analysis
{¶ 12} Mandamus is the appropriate remedy to compel compliance with the
Public Records Act. R.C. 149.43(C)(1)(b). To be entitled to a writ of mandamus,
Ware must demonstrate by clear and convincing evidence that he has a clear legal
right to the requested relief and that Crawford has a clear legal duty to provide it.
State ex rel. Cincinnati Enquirer v. Sage, 142 Ohio St.3d 392, 2015-Ohio-974, 31
N.E.3d 616, ¶ 10. We construe the Public Records Act liberally in favor of broad
access, with any doubt resolved in favor of disclosure of public records. State ex
rel. Cincinnati Enquirer v. Hamilton Cty., 75 Ohio St.3d 374, 376, 662 N.E.2d 334
(1996).
A. The April 6 Request
{¶ 13} Crawford does not dispute that the records Ware requested on April
6, 2020, are public records subject to disclosure under R.C. 149.43. There is a
factual dispute, however, regarding whether Crawford has already provided the
records that Ware requested. Crawford contends that she provided the documents;
Ware says she did not. Crawford argues that this factual dispute must be resolved
against Ware because he has failed to prove by clear and convincing evidence that
she did not send the requested records.
{¶ 14} Ware bears the burden to plead and prove facts showing that he
requested a public record pursuant to R.C. 149.43(B)(1) and that Crawford did not

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make the record available. See Welsh-Huggins v. Jefferson Cty. Prosecutor’s
Office, 163 Ohio St.3d 337, 2020-Ohio-5371, 170 N.E.3d 768, ¶ 26. Ware also
bears the burden of persuasion to show entitlement to a writ of mandamus by clear
and convincing evidence. Id. “Clear and convincing evidence” is a measure or
degree of proof that is more than a preponderance of evidence, but it does not extend
the degree of certainty beyond a reasonable doubt as required in a criminal case;
clear and convincing evidence produces in the trier of fact’s mind a firm belief of
the fact sought to be established. State ex rel. Miller v. Ohio State Hwy. Patrol,
136 Ohio St.3d 350, 2013-Ohio-3720, 995 N.E.2d 1175, ¶ 14.
{¶ 15} There is no dispute that Ware requested public records in his April
6, 2020 electronic kite to Crawford. But Crawford contends that Ware has not
proved by clear and convincing evidence that she did not send the records to him
through the institutional mail as she claims to have done. To adopt Crawford’s
position would require Ware to prove a negative. Crawford is in the better position
to affirmatively show that she did, in fact, copy and transmit the records to Ware.
For similar reasons, this court places the burden on the public office or records
custodian to plead and prove facts showing the applicability of an exception under
the Public Records Act. Welsh-Huggins at ¶ 27-28. Just as the custodian is in a
better position than the requester to know the contents of a record and whether it
fits within an exception, State ex rel. Natl. Broadcasting Co., Inc. v. Cleveland, 38
Ohio St.3d 79, 83, 526 N.E.2d 786 (1988), so too is the custodian in the superior
position to demonstrate compliance with the obligation to provide copies of public
records, see State ex rel. Toledo Blade Co. v. Seneca Cty. Bd. of Commrs., 120 Ohio
St.3d 372, 2008-Ohio-6253, 899 N.E.2d 961, ¶ 33. In this case, Crawford presents
no evidence to corroborate her assertion that she mailed the documents that Ware

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requested, nor has she submitted copies of the documents that she claims to have
sent to Ware in response to his April 6 request.1
{¶ 16} Crawford also argues that Ware cannot meet his burden of
persuasion, because he “acknowledged receipt of certain records” that she sent on
April 8, 2020. This argument is unavailing because Crawford mischaracterizes
what Ware said. In response to Ware’s April 6 request, in which Ware sought
records of four informal complaints, Crawford stated that she placed three of the
requested records in the institution mail on April 8, 2020. In response, Ware sent
a follow-up communication to Crawford stating: “I need a copy of
ICR#TCI0320001136 which was filed on 3/13/20.” Ware’s statement is not fairly
characterized as acknowledging receipt of the other records that he had requested
on April 6. Ware is repeating his request for informal complaint TCI0320001136
and providing additional detail in the form of the record’s filing date (which he had
not provided in the original request), and nothing more. Crawford was able to
locate TCI0320001136 after receiving the follow-up request, and she provided
Ware with a copy of that document in May 2020.
{¶ 17} Of the four records sought by Ware in his April 6 request, the record
before us shows that Crawford eventually provided two of them—the informal
complaints identified as TCI03320000416 and TCI0320001136—after Ware asked
for them again in his April 29 request. But the evidence does not show that
Crawford has provided the other records that Ware identified in his April 6 request.
We therefore grant a writ of mandamus as to the public-records request of April 6,
2020, and order Crawford to provide copies of the informal complaints identified
as TCI0220000336 and TCI030000844.

1. Crawford avers in an affidavit: “I have retained the original printouts of the records requested by
[Ware], which displays the date printed, that is the [ap]proximate date the copies were sent to
[Ware].” Crawford did not, however, submit those documents as corroborating evidence. In
contrast, Crawford submitted copies of the documents that she sent to Ware in response to his April
29, 2020 request.

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B. The April 29 Request
{¶ 18} There is also a factual dispute about whether Crawford responded
fully to Ware’s public-records request dated April 29, 2020. Ware contends that he
sent three public-records requests to Crawford by certified mail on April 29,
requesting copies of four informal complaints (Request I), various kites (Request
II), and several emails (Request III). Ware has submitted a copy of his April 29
requests—a two-page document with a handwritten, certified-mail tracking number
at the bottom of each page. Crawford, however, disputes that the public-records
requests that Ware has submitted as evidence are the actual requests that he sent to
her.
{¶ 19} According to Crawford, she received only a one-page request
seeking copies of informal complaints identified as TCI119000458,
TCI03320000416, TCI0320001136, and TCI0420000107 (i.e., Ware’s “Request I”
above). Moreover, unlike the request that Ware submitted as evidence, Crawford’s
copy does not show a certified-mail tracking number. Crawford contends that the
requests identified as “Request II” and “Request III” in Ware’s evidence were not
part of the certified-mail request she had received from Ware. Crawford further
contends that she responded fully to the only April 29 request she had received
from Ware by sending copies of the four requested records.
{¶ 20} As further corroboration for her testimony, Crawford submits the
affidavit of Frank Cimmento Jr., a mail-room employee at TCI. Cimmento’s
affidavit summarizes the procedure followed when an inmate requests that an item
be sent by certified mail. Cimmento testified that on receiving a sealed, addressed
item from an inmate to be sent by certified mail, the mail-room staff first obtains
approval for the cost of the postage from the inmate’s institution account through
the TCI cashier’s office. Once sufficient funds are obtained from the inmate’s
account, mail-room staff prepares the item to be sent via certified mail, which
includes placing the tracking number on the outside of the sealed item. The

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inference that follows is that the public-records requests that Ware submitted as
evidence cannot be copies of the requests that were sent to Crawford on April 29,
because Ware could not have known the certified-mail tracking number when he
wrote his request and submitted it to the TCI mail room to be posted.
{¶ 21} Ware’s rebuttal evidence challenges certain aspects of Cimmento’s
summary of the certified-mail process at the prison. Ware also submitted copies of
certified-mail receipts, cash-withdrawal slips, and the envelope in which he sent his
public-records requests to show his knowledge of the certified-mail tracking
number. But Ware does not rebut Cimmento’s key point that the certified-mail
tracking number is unknown to the inmate until after the envelope containing the
mailed items is sealed. Ware does not explain how he could have written the
certified-mail tracking number on his April 29 public-records requests when the
requests would have been sealed in an envelope before the number was assigned.
{¶ 22} Thus, Ware has not proved by clear and convincing evidence that he
sent the public-records requests identified above as Request II and Request III. And
as to Request I, Ware admits that Crawford has provided copies of the records
sought in that request. We therefore deny the writ as to the April 29, 2020 public-
records request.
C. Statutory Damages
{¶ 23} Ware seeks statutory damages for Crawford’s failure to comply with
the Public Records Act. R.C. 149.43(C)(2) allows a relator to recover $100 for
each business day during which a respondent failed to comply with the public-
records law, beginning on the date of commencement of the public-records action,
up to a maximum of $1,000.
{¶ 24} Because Ware has established a violation of the Public Records Act
with regard to his April 6, 2020 request, he is eligible to recover statutory damages.
Ware transmitted his request by electronic kite sent through the prison’s “JPay”
system. This method of delivery qualifies him to recover statutory damages. See

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State ex rel. Griffin v. Sehlmeyer, __ Ohio St.3d __, 2021-Ohio-1419, __ N.E.3d
__, ¶ 21 (holding that the “JPay” kite system constitutes electronic delivery that
satisfies R.C. 149.43(C)(2)).
{¶ 25} Crawford does not argue that the facts presented here justify a
decision to reduce or to not award statutory damages. E.g., State ex rel. DiFranco
v. S. Euclid, 144 Ohio St.3d 565, 2015-Ohio-4914, 45 N.E.3d 981, ¶ 30 (awarding
statutory damages when public office made no argument concerning the R.C.
149.43(C)(2)(a) and (b) factors). Her only argument against an award of statutory
damages is that she complied with her obligations under the Public Records Act by
sending Ware copies of the records he had requested. As set forth above, however,
the record does not establish that Crawford provided Ware with all of the records
identified in his April 6 request. We therefore award Ware $1,000 in statutory
damages.
IV. Conclusion
{¶ 26} For the foregoing reasons, we grant a writ of mandamus ordering
Crawford to provide copies of the records requested in Ware’s April 6, 2020 public-
records request that have not been produced to date, namely, the informal
complaints identified as TCI0220000336 and TCI030000844. We also award Ware
$1,000 in statutory damages under R.C. 149.43(C)(2) for Crawford’s failure to
respond fully to the April 6 request. We deny the writ as to Ware’s April 29, 2020
public-records requests.
Writ granted in part
and denied in part.
O’CONNOR, C.J., and FISCHER and DONNELLY, JJ., concur.
BRUNNER, J., concurs in judgment only.
KENNEDY, J., dissents, with an opinion joined by STEWART, J.
DEWINE, J., dissents, with an opinion.
_________________

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KENNEDY, J., dissenting.
{¶ 27} I agree with granting of a writ of mandamus and awarding statutory
damages in this case, but I would grant both for the records requests that relator,
Kimani Ware, made on April 29, 2020, rather than for the request that he made on
April 6, 2020. Therefore, I dissent.
The April 6, 2020 Request
{¶ 28} My approach to the April 6, 2020 public-records request differs from
that of the other dissent. The court need not evaluate the affidavits of Ware and
respondent, Donna Crawford, an inspector with the office of institutional services
at Trumbull Correctional Institution (“TCI”), from the perspective of determining
who is telling the truth and who is lying. Instead, they should be evaluated from
the perspective that both Ware and Crawford are telling the truth. And that certainly
is possible here. Crawford could have placed the requested records in the
institutional-mail system and Ware may not have received them. The statements
of both Ware and Crawford could be true.
{¶ 29} Crawford claims to have in her possession copies of the documents
that she sent to Ware. She further claims that on those documents is the date she
printed them and placed them in the institutional-mail system. Her failure to
include those documents as part of the evidence in this case is not fatal to her
position, because she has provided an unequivocal statement that she responded to
the April 6, 2020 records request that Ware made through the prison’s electronic-
kite system.
{¶ 30} Crawford does not state in her affidavit that she delivered the records
to Ware, and there is no affidavit from anyone else claiming to have delivered the
records to Ware. Crawford simply asserts that she placed the records in the
institutional-mail system for delivery. She also indicates that institutional-mail
deliveries to inmates are not logged. So, neither party has a mail log on which to
rely to show what truly happened. The question presented here is whether

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Crawford’s duty ended when she placed the requested documents in the
institutional-mail system for delivery. Based on the plain language of the statute,
it did.
{¶ 31} R.C. 149.43 states that all public records that are responsive to a
requester’s demand shall be promptly prepared and made available for inspection.
But not all records are inspected by the requester on-site where the records are kept.
R.C. 149.43(B) addresses instances when the requester does not seek to review the
records in person but asks for the public office to send the records to him. Pursuant
to R.C. 149.43(B)(7)(a), “a public office or person responsible for public records
shall transmit a copy of a public record to any person by United States mail or by
any other means of delivery or transmission within a reasonable period of time after
receiving the request for the copy.”
{¶ 32} In this case, Crawford had a duty to transmit the requested records
to Ware. But the term “transmit” is not defined by the statute. “When a term is not
defined in the statute, we give the term its plain and ordinary meaning.” Lingle v.
State, 164 Ohio St.3d 340, 2020-Ohio-6788, 172 N.E.3d 977, ¶ 15. To “transmit”
means “to cause to go or be conveyed to another person or place : SEND.”
(Capitalization sic.) Webster’s Third New International Dictionary 2429 (1993).
{¶ 33} To cause something to go is not the same as to cause it to be received.
As used by the General Assembly, the plain meaning of “transmit” does not require
delivery—it means to cause something to go toward another person or destination,
or to send. Therefore, the statute does not contemplate delivery by the public office
or person responsible for the public record. And the remaining statutory language
in the applicable sentence supports that meaning.
{¶ 34} R.C. 149.43(B)(7)(a) prescribes that the public office shall transmit
the record “by United States mail or by any other means of delivery or
transmission.” The statute recognizes that another entity may be responsible for
the ultimate delivery of the requested records. The public office transmits the

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record, and the United States Postal Service or another entity is responsible for
delivering it. The public office’s duty is complete when it puts the record into the
delivery stream. Crawford did that when she placed the documents in the
institutional-mail system.
{¶ 35} To be entitled to a writ of mandamus, Ware must establish by clear
and convincing evidence that Crawford failed to comply with R.C. 149.43(B)(7).
See State ex rel. Doner v. Zody, 130 Ohio St.3d 446, 2011-Ohio-6117, 958 N.E.2d
1235, paragraph three of the syllabus (“Relators in mandamus cases must prove
their entitlement to the writ by clear and convincing evidence”). Ware is entitled
to a writ of mandamus if Crawford did not copy and send the requested records to
him. Ware does not have to have received the records for Crawford to have met
her duty. Ware states in his affidavit that he did not receive the records that he
requested on April 6, and that is some evidence that Crawford did not send them.
But that evidence is overcome by Crawford’s affidavit, which strikes at the heart of
the matter—she testifies that she sent the records. Since that is all she needs to have
done, she did not fail to meet her duty under R.C. 149.43.
{¶ 36} As we wrote in State ex rel. Ellis v. Maple Hts. Police Dept., 158
Ohio St.3d 25, 2019-Ohio-4137, 139 N.E.3d 873, ¶ 6, “Although it is possible that
[the relator] has not received the documents, he has not contradicted the evidence
showing that [the respondent] satisfied any duty it may have had by mailing him
the responsive documents.” Ware has not contradicted Crawford’s evidence
regarding her production of the records that he requested on April 6. Therefore,
Ware’s mandamus claim is moot as to the April 6, 2020 request. See id. at ¶ 7.
The April 29, 2020 Requests
{¶ 37} I also depart from the lead opinion and the other dissent regarding
Ware’s public-records requests of April 29, 2020, which he sent by certified mail.
Crawford claims that all she received from Ware in the certified-mail envelope was
a request for some informal complaints. She includes as an exhibit to her affidavit

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a copy of the document that she says came from Ware. The document is set forth
below as Image 1.

Image 1

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{¶ 38} But Ware claims that the request he sent to Crawford included more
than the request for informal complaints; he claims that it also included a request
for copies of electronic kites and a request for copies of emails. Ware claims to
have sent the two-page document shown in Image 2 below.

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Image 2
{¶ 39} When an original action in mandamus is filed in this court, each
justice sits as the trier of fact. See State ex rel. Lindenschmidt v. Butler Cty. Bd. of
Commrs., 72 Ohio St.3d 464, 466, 650 N.E.2d 1343 (1995). And as the trier of
fact, each justice may believe or disbelieve, in whole or in part, the testimony

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presented to this court. See Gillen-Crow Pharmacies, Inc. v. Mandzak, 5 Ohio St.2d
201, 205, 215 N.E.2d 377 (1966).
{¶ 40} Compare Image 1 with Image 2. The lone paragraph in Image 1 is
almost identical to the first paragraph in Image 2. The difference is that there are
check marks on some of the document numbers in Crawford’s version (Image 1),
but those same check marks do not appear in Ware’s version (Image 2).
{¶ 41} In order to believe that Crawford’s version (Image 1) is an actual
copy of Ware’s request, you would have to believe that Ware placed the check
marks on some of the document numbers. But Crawford’s process of handling
requests for copies of informal complaints indicates that she placed those check
marks on the document numbers. And Crawford’s duties reveal why she kept a
copy of only a portion of Ware’s April 29 public-records requests—the portion that
she was responsible for producing and transmitting.
{¶ 42} Crawford states in her affidavit: “Upon receiving a request for a copy
of records from an inmate, I print the correspondence for reference when searching
for the requested items.” Here, it appears that Crawford made a copy of the first
paragraph of Ware’s April 29 request to use as a checklist as she searched for those
requested items. She then checked off the document numbers as she found the
corresponding documents. This is exactly what happened when Crawford
responded to Ware’s April 6 request.
{¶ 43} On page 2 of Exhibit A attached to her affidavit, Crawford includes
a copy of Ware’s April 6 request sent by electronic kite. Three of the four document
numbers have check marks on them. The fourth document—document number
1136, the one Crawford states she could not locate at the time of responding to the
April 6 request—has no check mark.
{¶ 44} Ware’s version of his April 29 records requests (Image 2) shows that
his requests covered three types of documents: informal complaints, kites, and
emails. Since each request sought different types of documents, it makes sense that

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Crawford would make a copy of the portion of the request seeking the discrete type
of document that she is responsible for—informal complaints. This explains why
Image 1 ends abruptly with a semicolon. Nothing follows the semicolon. Not
another request, not a signature, not an address to send the records to.
{¶ 45} Examining Crawford’s April 2021 affidavit in conjunction with the
other evidence, I reject that part of the affidavit in which she asserts that,
notwithstanding the passage of almost one year, she could independently remember
the exact contents of the April 29, 2020 public-records request that Ware submitted
and that she could testify with certainty that the “request did not have anything
written below ‘TCI0420000107;’.” (Emphasis sic.) The doubt that Crawford could
remember receiving this specific records request in such detail is increased by all
of the physical discrepancies between Image 1 and Image 2, such as the checkmarks
and the size of the font. It therefore becomes less reasonable to believe that Ware
made a public-records request that cut off midsentence, ending in a semicolon, and
that failed to include his name and return address.
{¶ 46} In my view, Image 2, with the exception of the certified-mail
tracking number, is a copy of the actual request that Ware submitted to Crawford.
The writing in the first paragraph of Image 2 is identical to the writing in the lone
paragraph in Image 1, except for the check marks. Every stroke of every letter is
the same, every slant of every line. Ware’s submission lists an initial request for
informal complaints, followed by a semicolon. Two additional requests follow the
semicolon. The document is signed. The return address for transmitting the records
is provided.
{¶ 47} The fact that Crawford has a copy of only the first paragraph of
Ware’s requests does not alter this conclusion. In paragraph 17 of her affidavit she
states, “As part of my job responsibilities, I respond to copy requests by Inmates
for their individual grievance records. According to ODRC Legal Services, Inmate
Grievance records are confidential and not public records pursuant to R.C.

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5120.21(F) and O.A.C. 5120-9-31(H).” She also explains in paragraphs 15 and 16
of her affidavit:

Any requests for public records that I may receive are
immediately forwarded to the designated Public Records Request
Officer, which is the TCI Warden’s Assistant. It is not my
obligation to respond to public records requests, ODRC [the Ohio
Department of Rehabilitation and Correction] has specially trained
designees for such duties.
Any requests for kites and/or emails would be considered
public records and would be forwarded to the appropriately trained
public records designee.

{¶ 48} Ware’s two additional requests are for kites and emails. That is why
in paragraph 14 of her affidavit, Crawford states, “After a thorough review of my
records, I have no record of receiving the version of the documents presented by
Relator in his Affidavit of Support and identified as ‘Exhibits G and H’ [Image 2,
the two-page April 29 request sent by certified mail] in this matter.” Crawford
would not have a copy of Ware’s actual public-records requests, because she would
not have produced and transmitted copies of kites and emails. Upon receipt of those
requests, she would have sent them on to the “appropriately trained public records
designee.”
{¶ 49} While the exhibits she submitted might be “true and accurate copies
of records as kept in the normal course of business at TCI,” Image 1 is a document
that Crawford created to attend to Ware’s April 29 request, and her averment is not
sufficient to prove that it is a copy of the document that Ware sent to TCI.

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{¶ 50} Crawford did not respond to Ware’s other requests for public
records, because she responds only to requests for inmate grievance records. The
other two April 29 requests were forwarded to someone else.
{¶ 51} Crawford’s affidavit demonstrates that she would have sent any
requests for records not involving an informal grievance to someone else in the
prison. Crawford’s testimony confirms that she would not have retained Ware’s
April 29 public-records requests herself, and her testimony explains why it is
unlikely that the document that she submitted as evidence would contain all of
Ware’s April 29 records requests. It is likely that she created and retained a copy
of the portion of the requests that she was responsible for producing and that she
used that copy to check off the documents that she located and produced to Ware,
just as she did when she responded to Ware’s April 6 request. This does not require
the assumption that public officials lied in their affidavits or that Crawford
photocopied only a single paragraph of the two-page request (for example, by
covering up subsequent writing with a blank piece of paper). Rather, Crawford
testified that when she receives certain types of requests, she forwards them to “the
designated Public Records Request Officer.” It does not require a great leap of
logic to infer that Crawford physically separated the individual records requests and
retained only the request that she needed to fulfill in her capacity as an inspector
with the office of institutional services while forwarding the rest of the requests to
someone else.
{¶ 52} In contrast, there is no reason to believe that the copy of the April 29
request that Ware claims he sent to Crawford (Image 2) does not contain all of the
records requests that he claims to have sent. Therefore, Ware has submitted clear
and convincing evidence that the public office in this case failed to respond to two
parts of his public-records requests that were sent by certified mail on April 29.
Ware has “prove[d] facts showing that he * * * requested a public record pursuant
to [the statute] and that the public office or records custodian did not make the

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record available.” See Welsh-Huggins v. Jefferson Cty. Prosecutor’s Office, 163
Ohio St.3d 337, 2020-Ohio-5371, 170 N.E.3d 768, ¶ 26. Therefore, I would grant
a writ of mandamus for the documents identified in his second and third public-
records requests sent by certified mail on April 29.
{¶ 53} Since the public office failed to comply with a requirement of R.C.
149.43(B), and because Ware submitted his request by certified mail, he is eligible
for statutory damages of $100 per day, beginning the day he filed this mandamus
action, up to a maximum of $1,000. R.C. 149.43(C)(2). Since he filed the action
more than 10 days ago, I would award $1,000. Neither of the reduction factors in
R.C. 149.43(C)(2)(a) or (b) applies in this case. This is not an instance of a public
office believing that the Public Records Act would not require a production of
records. Rather, it is a failure of process.
Conclusion
{¶ 54} For the reasons set forth above, I dissent from the majority’s decision
granting a writ of mandamus and statutory damages for the April 6, 2020 records
request. I further dissent from the majority’s decision to deny the writ of mandamus
and to deny statutory damages for the April 29, 2020 records requests that Ware
sent by certified mail. I would grant a writ of mandamus and award $1,000 in
statutory damages for the April 29, 2020 requests.
STEWART, J., concurs in the foregoing opinion.
_________________
DEWINE, J., dissenting.
{¶ 55} We have long held that it is the relator’s burden to prove a violation
of the Public Records Act by clear and convincing evidence. Thus, when there is
conflicting evidence on a material issue that points with equal weight in both
directions, we will not issue a writ of mandamus.
{¶ 56} We have consistently applied these rules in cases where there is
conflicting evidence about whether a government entity has produced documents

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in response to a public-records request. See, e.g., State ex rel. Ellis v. Maple Hts.
Police Dept., 158 Ohio St.3d 25, 2019-Ohio-4137, 139 N.E.3d 873, ¶ 6. Today
though, the lead opinion declines to follow these rules. It says that when a
governmental entity provides sworn testimony that it provided public records and
a requesting party swears that it did not receive them, the tie goes to the relator
unless the governmental entity produces some unknown quantum of additional
evidence “corroborating” its sworn statement.
{¶ 57} That the lead opinion would change the rules about the burden of
proof in public-records cases is remarkable enough. But what’s even more
remarkable is that it does so in a case where it determines that the relator created a
fake document and submitted an affidavit that contained material falsehoods.
Despite rejecting part of Kimani Ware’s affidavit, the lead opinion assumes that the
rest of it must be true. Then, applying the new burden-shifting presumption that it
announces today, the lead opinion awards Ware a writ of mandamus, and statutory
damages to boot. Because this result is inconsistent with our precedent and is
impossible to square with the lead opinion’s conclusion that Ware made false
statements in his affidavit, I respectfully dissent.
I. Ware’s public-records requests
{¶ 58} Ware’s mandamus claim alleges public-records-law violations based
upon (1) a request for informal prison complaints that he first sent on April 6, 2020,
and (2) a request that he sent by certified mail, dated April 29, and postmarked May
4.
A. The April 6 request
{¶ 59} The basic facts concerning Ware’s initial request for informal
complaints are documented in a series of electronic communications that are part
of the record. On April 6, 2020, Ware sent a public-records request through the
prison’s internal-communication system, asking for four informal complaints:

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#336, #416, #844, #136.2 Two days later, Donna Crawford responded on behalf of
the prison. Crawford informed Ware that copies of the first three documents had
been sent to him via “institution mail” but that there was no complaint #136.
{¶ 60} The next day, Ware wrote back saying only, “I need a copy of [#136]
which was filed on 3/13/20.” If Ware had not received the other documents at this
point, he did not say so. Crawford responded to Ware’s renewed request for
complaint #136 by stating that she would print a copy.
{¶ 61} Ware followed up a few days later, on April 11, complaining, “[I]
still have not receive[d] copies of the [informal complaint] that [I] requested on 4/
/2020, that you stated was placed in the institu[t]ion mail on 4/8/2020.” Crawford
responded, “I sent your copies twice you should have them.”
{¶ 62} On April 22, Ware wrote back: “[I] [have] not received any copies
of the [internal complaints] today or any other day! [Y]ou said that you have sent
them to me two times but I have not received them at all!” Crawford answered: “I
placed the copies in the institution mail on both occasions. In fact the last time you
stated you were only missing one copy and I sent that one to you.”
{¶ 63} Both parties have submitted affidavits attesting to their version of
the facts. Ware swears that he never received two of the documents requested in
his April 6 communication.3 Crawford attests that she provided all the documents
requested by Ware.
B. Ware’s April 29 certified-mail request: someone is not telling the truth
{¶ 64} The parties agree that Ware also sent Crawford an envelope by
certified mail, dated April 29, 2020, and postmarked May 4, 2020, that contained a

2. The informal complaint numbers are shortened herein for ease of reference.

3. Ware’s affidavit contains contradictory statements regarding his April 6 request. In one
paragraph, he attests that Crawford has not provided him with copies of the four informal complaints
he asked for on April 6. But in another paragraph, he admits that Crawford did comply with his
April 29, 2020 certified-mail letter, which asked for two of the informal complaints.

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 January Term, 2022

public-records request. But they disagree as to what was contained within that
envelope.
{¶ 65} Ware has submitted a two-page document that he swears is the
request that he sent by certified mail. Ware’s version of the document asks for three
discrete categories of information. The first two requests are contained on the first
page of the document. In “request #1,” he asks for four informal complaints. (Two
of the informal complaints were records that Ware had requested in his April 6
communication.) In “Public Records Request #II,” he asks for several prison kites.
“Public Records Request #III” is on the second page of the document and seeks
certain email correspondence. At the bottom of both pages is a handwritten
certified-mail tracking number. As part of the exhibit containing the requests, Ware
includes a United States Postal Service Certified Mail Receipt, postmarked May 4,
2020, with the same tracking number.
{¶ 66} Crawford attests that what Ware claims to have sent is not what she
received. She attaches to her affidavit a one-page communication from Ware, also
dated April 29, 2020, that asks only for the four informal complaints reflected in
request #1. She avers that this one-paragraph request is all that was included within
the certified-mail letter that she received from Ware. Crawford includes with her
affidavit a photocopy of the envelope in which she received the April 29 request,
which bears the same tracking number as the certified-mail receipt submitted by
Ware.
{¶ 67} Thus, Ware attests that he sent one version of the document;
Crawford attests that she received a different version. Ware attests that he mailed
his version in the same envelope in which Crawford attests that she received her
version. So, unless the document transformed itself while in the hands of the postal
service, someone isn’t telling the truth.
{¶ 68} And as the lead opinion correctly concludes, the evidence strongly
favors Crawford. The record contains an affidavit from Frank Cimmento Jr., the

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mail clerk screener at the Trumbull Correctional Institution, detailing the prison’s
method for handling certified-mail requests. An inmate submits a sealed letter to
prison officials, prison officials deliver the sealed envelope to post-office officials
for processing, and only later does the inmate receive a receipt that includes the
tracking number. Ware’s request, however, contains the tracking number at the
bottom of his letter. As the lead opinion points out, “Ware does not explain how
he could have written the certified-mail tracking number on his April 29 public-
records requests when the requests would have been sealed in an envelope before
the number was assigned.” Lead opinion, ¶ 21.
{¶ 69} Common sense also corroborates Crawford’s version. It is
undisputed that she provided the informal complaints requested by Ware in his
April 29 request. If the correspondence had also included requests for other
information, why would she not have responded to those requests as well?
{¶ 70} Moreover, the version that Crawford proffered is in Ware’s
handwriting and is dated April 29, 2020. If this is not the request that Crawford
received from Ware, how did it come into her possession? Did she sneak into his
cell and find an unsent request crumpled in the trash can? Did she enlist a talented
forger in a scheme to create a false document to thwart Ware’s request?
{¶ 71} Ware offers no explanation, though he had ample opportunity to do
so in his rebuttal-evidence submission. Thus, the only reasonable conclusion is that
Crawford is telling the truth and that Ware is not.
{¶ 72} The other dissent has its own theory of the April 29 document
requests. It determines, based on a side-by-side comparison of scanned images of
the evidence both parties submitted, that Crawford copied only a portion of the
material she received. Under this view, Crawford must have made a photocopy of
the first page of Ware’s request but, in doing so, obscured the bottom three-fourths
of the page so that only the top portion of the page was copied. As for Requests #2
and #3, the other dissent asserts with confidence, Crawford must have forwarded

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them to someone else in the prison system without copying them. Then, ignoring
the uncontradicted affidavit testimony that Ware could not have known the tracking
numbers until after he sent his public-records request, the other dissent proclaims
that “there is no reason to believe that the copy of the April 29 request that Ware
claims he sent to Crawford” lacks reliability. Dissenting opinion of Kennedy, J.,
¶ 52.
{¶ 73} To buy into the other dissent’s imaginings requires one to make a
number of other assumptions. First, that Crawford, a public official, lied in her
affidavit when she swore that she received only a one-page letter from Ware that
“contained [her] name, TCI address, date, and three lines of the copy request.”
Second, that Crawford went to the extra effort of photocopying only a single
paragraph of one page of Ware’s request (request #1) without copying the entire
request, even though in Ware’s evidence requests #1 and #2 were written on the
same sheet of paper. Third, that Cimmento, another public official, is lying in his
affidavit when he explains that there is no way for an inmate to know the certified-
mail tracking number until after a certified-mail item is sealed in an envelope.
{¶ 74} But even if one accepts the other dissent’s speculation about what
might have happened, it is still just speculation. The other dissent’s conjecture is
refuted by sworn affidavit testimony to the contrary. By no stretch of the
imagination has Ware shown by clear and convincing evidence that Crawford
violated the Public Records Act in regard to the April 29 request. See State ex rel.
Cincinnati Enquirer v. Sage, 142 Ohio St.3d 392, 2015-Ohio-974, 31 N.E.3d 616,
¶ 10. Thus, I agree with the majority that Ware is not entitled to a writ of mandamus
as to his April 29 request.
II. Ware is not entitled to a writ of mandamus as to the April 6 request
{¶ 75} As for the two documents from the April 6 request that remain in
dispute, Crawford swears that she sent the documents. Ware swears that he did not

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receive them. Under our existing precedent, Ware has failed to meet his burden to
establish a violation of the Public Records Act.
A. This should be an easy case
{¶ 76} It is Ware who bears the burden of proving a violation of the act. To
be entitled to a writ of mandamus in a public-records case, a party must show by
clear and convincing evidence a clear legal right to the requested relief and a
corresponding clear legal duty on the part of the respondent to provide that relief.
Sage at ¶ 10. Thus, Ware must “prove facts showing that he * * * requested a
public record * * * and that the public office or records custodian did not make the
record available.” See Welsh-Huggins v. Jefferson Cty. Prosecutor’s Office, 163
Ohio St.3d 337, 2020-Ohio-5371, 170 N.E.3d 768, ¶ 26.
{¶ 77} Consistent with this standard, we have refused to grant a writ of
mandamus when a respondent presents uncontroverted evidence that he mailed
requested documents even though a relator swears that he did not receive the
documents. See State ex rel. Ware v. DeWine, 163 Ohio St.3d 332, 2020-Ohio-
5148, 170 N.E.3d 763, ¶ 25; Ellis, 158 Ohio St.3d 25, 2019-Ohio-4137, 139 N.E.3d
873, at ¶ 6; see also State ex rel. McDougald v. Greene, 160 Ohio St.3d 82, 2020-
Ohio-2782, 153 N.E.3d 75, ¶ 9 (refusing to grant a writ of mandamus when a public
office produced an affidavit that the requested records did not exist and relator
failed to produce evidence to rebut that assertion).
{¶ 78} In this same vein, we have held that “a public office may establish
by affidavit that all existing public records have been provided.” State ex rel. Frank
v. Clermont Cty. Prosecutor, 164 Ohio St.3d 552, 2021-Ohio-623, 174 N.E.3d 718,
¶ 15, citing State ex rel. Toledo Blade Co. v. Toledo-Lucas Cty. Port Auth., 121
Ohio St.3d 537, 2009-Ohio-1767, 905 N.E.2d 1221, ¶ 15. Such attestations are
only overcome “by clear and convincing evidence showing a genuine issue of fact
that additional responsive records exist.” Id.

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 January Term, 2022

{¶ 79} Indeed, in a previous action involving the same relator and very
similar facts, we reached a result opposite to the one the majority reaches today.
State ex rel. Ware v. Giavasis, 163 Ohio St.3d 359, 2020-Ohio-5453, 170 N.E.3d
788, ¶ 32. In that case, Ware averred that he had submitted seven public-records
requests in a single envelope to the Stark County Clerk of Courts. Id. at ¶ 31-32.
The clerk’s office, however, submitted an affidavit that it had received just a single
request. Id. at ¶ 32. Because there were conflicting affidavits on the point, we
deemed the evidence “evenly balanced” and found that Ware had “not satisfied the
heightened burden of proof necessary” to establish a violation of the Public Records
Act. Id.
{¶ 80} Under our existing precedent then, we should deny the request for a
writ of mandamus. Ware has not shown his entitlement to the writ—and he
certainly has not done so by clear and convincing evidence.
{¶ 81} Moreover, the case for denying the writ here is significantly stronger
than in other “he-said, she-said” situations. The majority has already determined
that part of Ware’s affidavit is untruthful. And while the lead opinion doesn’t come
right out and say that Ware fabricated a document to collect damages for a violation
of the Public Records Act, that is the only reasonable reading of its opinion.
{¶ 82} So, if the lead opinion will discredit Ware’s sworn averments
regarding his April 29 public-records request, why will it presume that he is telling
the truth when it comes to his April 6 request? “Falsus in uno, falsus in omnibus—
false in one, false in all.” Masiko v. Holder, 562 Fed. Appx. 469, 473 (6th
Cir.2014); accord Peckham v. Ronrico Corp., 171 F.2d 653, 658 (1st Cir.1948)
(when affidavits “state[] some facts that are not true,” the “ultimate trier of fact is
free to disregard the entire testimony of those affiants”). In light of the strong
evidence that Ware lied in at least part of his affidavit, I see no reason to credit any
other part.

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B. The majority’s burden-shifting excursion
{¶ 83} Remarkably, though, the lead opinion finds that a writ of mandamus
is warranted and that Ware is entitled to statutory damages. It does so by effectively
flipping the burden of proof and failing to even consider whether Ware’s untruthful
averments call into question the veracity of Ware’s entire affidavit.
{¶ 84} The lead opinion says that because a records custodian is “in the
superior position to demonstrate compliance with the obligation to provide copies
of public records,” the records custodian must submit evidence to corroborate her
sworn assertion that she provided the requested records. Lead opinion at ¶ 15. It’s
hard to know what to make of this new corroborating-evidence requirement.
Nothing in the text of the Public Records Act supports such a requirement. And it
is certainly inconsistent with our prior caselaw.
{¶ 85} It is not even clear what the lead opinion means by “corroborating
evidence.” Crawford’s affidavit explained in detail the procedure she uses to
comply with public-records requests. It also specifically described her handling of
Ware’s requests. The facts in Crawford’s affidavit were corroborated by an internal
log that she submitted documenting her interactions with Ware.
{¶ 86} The majority’s objection seems to be not that Crawford failed to
submit corroborating evidence, but that she didn’t submit the right kind of
corroborating evidence. Crawford averred, “I have retained the original printouts
of the records requested by Inmate Ware #470-743, which displays the date printed,
that is the proximate date the copies were sent to Inmate Ware #470-743.” The
majority’s basis for granting the writ seems to be that Crawford did not attach these
documents to her affidavit. See lead opinion at ¶ 15, fn. 1 (“Crawford did not,
however, submit those documents as corroborating evidence”).
{¶ 87} No doubt, submission of these materials would have provided
additional support for Crawford’s attestations. But up until today, there was no

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requirement that she do so. And unlike the majority, I am unwilling to presume
that she is lying about having produced and retained copies of those records.
{¶ 88} Nor am I comfortable with the open-endedness of the lead opinion’s
new corroborating-evidence requirement. Under the lead opinion, a relator would
no longer need to “prove * * * a records custodian did not make the record
available.” Welsh-Huggins, 163 Ohio St.3d 337, 2020-Ohio-5371, 170 N.E.3d 768,
at ¶ 26. Instead, the records custodian would have to prove that the documents were
received by the relator. Further, a sworn statement wouldn’t cut it for proof; some
kind of additional “corroborating evidence” would also have to be provided. But
what counts as corroborating evidence and how much corroboration must be
provided are questions the lead opinion leaves unanswered.
{¶ 89} There is absolutely no reason in this case to credit Ware’s account
over Crawford’s. Rather than set sail on the lead opinion’s make-it-up-as-you-go
burden-shifting excursion, I would stick to our established precedent. I would deny
the writ because Ware has failed to demonstrate his entitlement to such a remedy.
III. Conclusion
{¶ 90} Because Ware has failed to meet his burden to demonstrate a
violation of the Public Records Act, I would deny the requests for a writ of
mandamus and for statutory damages. The majority chooses to do otherwise, so I
respectfully dissent.
_________________
Kimani Ware, pro se.
Dave Yost, Attorney General, and Tony H. Shang, Assistant Attorney
General, for respondent.
_________________

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