Opinion by
Judge Craig,Goldie D. Tarlo appeals from an Allegheny County Common Pleas Court order quashing her statutory appeal. We reverse.
Tarlo’s sex discrimination complaint against the University of Pittsburgh was dismissed by Pittsburgh’s Commission on Human Relations (Commission) on August 13,1980. By a letter dated August 19, 1980, and received by Tarlo and her attorney on August 21,1980, the Commission’s Director advised that an appeal could be filed with the Common Pleas Court within thirty (30) days of the letter’s receipt,1 A statutory appeal2 was filed on September 22, 1980, within the time prescribed in the Commission’s letter.3 *151The University, relying on 42 Pa. C. S. §§5571 (b) and 5572,4 which require an appeal to be filed within thirty days after entry of the order appealed, has moved to quash the appeal as being untimely.
Timeliness of an appeal, whether to an appellate court or common pleas court, is a jurisdictional question. Gallardy v. Ashcroft, 288 Pa. Superior Ct. 37, 44, 430 A.2d 1201, 1204 (1981). An extension of a statutory appeal period cannot be granted as a matter of grace or mere indulgence. Dixon Estate, 443 Pa. 303, 279 A.2d 39 (1971). Traditionally, such an extension has been limited to cases where “there is fraud or some breakdown in the court’s operation.” West Penn Power Co. v. Goddard, 460 Pa. 551, 556, 333 A.2d 909, 912 (1975). Negligence on the part of an appellant or counsel cannot justify the granting of an appeal nunc pro tunc. See, e.g., Rostosky v. Department of Environmental Resources, 26 Pa. Commonwealth Ct. 478, 364 A.2d 761 (1976). However, extension may be granted where the delay in filing was caused by a non-negligent failure of the appellant’s counsel. See Bass v. Commonwealth, 485 Pa. 256, 401 A.2d 1133 (1979). In Bass5 the court acknowledged that “at least in those *152circumstances involving the non-negligent failure to file an appeal, members of the public should not lose their day in court.” Bass at 260, 401 A.2d at 1135.
Here, Tarlo’s counsel relied on the written statement of the Commission’s Director — official but erroneous — that the appeal was to be filed within thirty days of the letter’s receipt. We conclude that this case is governed by the principle of Layton v. Unemployment Compensation Board of Review, 156 Pa. Superior Ct. 225, 40 A.2d 125 (1944), and Gill v. Unemployment Compensation Board of Review, 165 Pa. Superior Ct. 605, 70 A.2d 422 (1950); in both of those cases, appeals nunc pro tunc were granted where the claimants missed filing deadlines after being unintentionally misled by the unemployment compensation authorities as to the proper appellate procedure.
Although attorneys are required to acquaint themselves with the rules of practice, see Enterline v. Miller, 27 Pa. Superior Ct. 463, 467 (1905), by looking them up if they are not presently in mind, we cannot say that an attorney is acting unreasonably if he believes a public official’s statement of the rules applicable to his own agency on such a routine point. To require parties or their counsel to research every point expressed in each official statement, letter or form— which would be the consequence of an affirmance here —is too much of a burden.
Moreover, even though the misleading information here was unintentional, we should not adopt a view which would permit the errors of public officials, having an effect equivalent to fraud on their part, to free an agency from review. We must encourage officials to aid the public and the bar, not to mislead them.
Obdeb
Now, April 14,1982, the order of the Court of Common Pleas of Allegheny County at SA 1067 of 1980, *153dated October 14, 1980 is reversed, and this ease is remanded with a direction to allow the appeal.
Judge Palladino did not participate in the decision in this case.The letter stated, in pertinent part, that “[a]n appeal may be filed with the Court of Common Pleas within thirty (30) days of your receipt of this letter.”
The Local Agency Law, 2 Pa. C. S. §752, grants an aggrieved person the right to appeal a local agency adjudication to the court of appropriate jurisdiction.
The thirty-day period (determined pursuant to the Commission’s letter) expired on September 20, a Saturday. Since Pa. R.C.P. No. 106(b) omits Saturdays and Sundays for time computation purposes, the filing deadline was extended to the first court day following the 30th day, i.e., Monday, September 22.
42 Pa. C. S. §5571 (b) states that an “appeal from a tribunal or other government unit to a court . . . must be commenced within 30 days after entry of an order from which the appeal is taken. . .
42 Pa. C. S. §5572 provides that “[t]he date of service of an order of a government unit, which shall be the date of mailing if service is by mail, shall be deemed to be the date of entry of the order. . . .”
In Bass, the appeal papers were completed several days before tlie expiration of the time allowed for filing. However, the secretary responsible for the filing was taken ill, left work and did not return until four days after the appeal period had expired. Although the office procedure routinely provided for a check to assure that secretarial assignments were promptly performed, the ill secretary had that responsibility. The Supreme Court there held that this failure to file on time was not negligent.