As their first proposition of law, appellants argue that the commission’s denial of flat-rate EAS between the Morrow and Cincinnati exchanges is against the manifest weight of the evidence. In the alternative, they argue that the commission erred by not ordering United to retain Econo-Call service upon the implementation of measured-rate EAS. For the reasons which follow, we reject appellants’ arguments and affirm the commission’s order.
I
As indicated above, Ohio Adm.Code 4901:1-7-04 sets forth the guidelines which the commission is to consider in making its determination as to the adequacy of a telephone exchange’s existing service under R.C. 4905.26, and the appropriate remedy, if any, under R.C. 4905.381. See Arcadia Tel. Co. v. Pub. Util. Comm. (1979), 58 Ohio St.2d 180, 12 O.O.3d 182, 389 N.E.2d 498. Those guidelines generally include the volume and distribution of calling between the exchanges (the calling statistics); the location of various services, products and activities in *150each exchange (the community of interest factors); and the cost to the telephone companies in implementing the proposed service. The rule further provides that the commission is not limited to the guidelines listed therein in making its determinations, but may consider other factors as well.
In arguing that the commission’s denial of flat-rate EAS is against the manifest weight of the evidence, appellants focus narrowly on the commission’s computation of the calling statistics. The commission computed the statistics based only upon message toll data, finding the calling rate (the volume of calling) to be 3.56 calls per main station per month and the distribution of calling (the number of subscribers making one or more calls to the Cincinnati exchange during the study month) to be 53 percent. Appellants contend that the commission erred by not specifically including in the statistics the calls placed by Morrow’s six hundred forty-eight Econo-Call subscribers. They reason that, had the commission done so, the calling statistics would have been significantly higher and sufficient to warrant the implementation of flat-rate EAS.
EAS proceedings originated as a means to provide rate relief to message toll subscribers of a given exchange when they are unable to meet their daily calling needs on a local basis. See Ohio Adm.Code 4901:l-7-01(H) (“ ‘Extended area service’ (EAS) means a type of telephone service furnished at monthly flat or measured rates, permitting subscribers of a given exchange, to place calls to and receive calls from one or more other exchange areas without being assessed message toll telephone charges for each message.”); and Ohio Adm.Code 4901:1-7-04 (“ ‘Extended area service’ is not a substitute for message toll telephone service but rather a service designed to meet the day-by-day calling requirements of subscribers which cannot properly be met with local calling confined to a single exchange area.”). As a result, Ohio Adm.Code 4901:1-7-04(A)(l) and (2) define the calling rate and distribution of calling in terms of message toll traffic, and the commission computed those statistics accordingly.
This case represents a departure from the traditional EAS proceeding in that a significant number of Morrow subscribers do not utilize message toll service to contact the Cincinnati exchange, but instead subscribe to the alternative EconoCall service. We agree with the underlying premise of appellants’ argument that, in such cases, calling statistics based only upon message toll data understate the volume and distribution of traffic between the involved exchanges. However, noting that the pricing structures of alternative services, including Econo-Call, generally tend to stimulate calling from one exchange to another, we cannot agree that the appropriate remedy is to require the commission to depart from its rules and include calls placed over alternative services in the traditional calling statistics. To do so would skew the statistics for comparative and precedential purposes. Rather, in cases such as this, we find it reasonable for the commission *151to generally consider the calls placed under alternative services in making its determination, as the record reflects it has done here. Indeed, this approach is specifically contemplated by Ohio Adm.Code 4901:1-7-04, which authorizes the commission to consider other factors in addition to the criteria listed therein.
Finally, we note that the calling statistics alone are not determinative as to whether EAS should be ordered and, if so, the form it should take. Rather, the commission must consider the calling statistics along with the various community-of-interest factors listed in Ohio Adm.Code 4901:1-7-04(A)(3), as well as the costs to the telephone companies of implementing the proposed services. Ohio Adm. Code 4901:l-7-04(B)(1). In this case, the record reflects that Morrow subscribers are able to obtain the vast majority of their daily calling requirements within their local calling area, and that the cost to implement measured-rate EAS is less than the cost of the alternative flat-rate service. Both of these factors support the commission’s determination that measured-rate EAS is the appropriate remedy in this case.
Considering all of these factors, and recognizing the commission’s broad discretion under R.C. 4905.381 to order an appropriate remedy in adequacy of service proceedings, we cannot conclude that the commission’s determination denying flat-rate EAS was either unreasonable or unlawful under the scope of review provided in R.C. 4903.13. See MCI Telecommunications Corp. v. Pub. Util. Comm. (1988), 38 Ohio St.3d 266, 268, 527 N.E.2d 777, 780 (This court will not reverse the commission “as to questions of fact where the record contains sufficient probative evidence to show that the PUCO’s determination is not manifestly against the weight of the evidence and is not so clearly unsupported by the record as to show misapprehension, mistake, or willful disregard of duty.”).
II
In the alternative, appellants allege that Econo-Call subscribers will be charged more for the calls they place to the Cincinnati exchange if measured-rate EAS is instituted,2 and argue that the commission erred by not ordering United to provide both services.
It is undisputed on the record in this proceeding that United’s billing system can accommodate but one of the above services. Appellants have offered no *152evidence or arguments as to the feasibility or reasonableness of United revising its billing system to accommodate both services, nor do they contend that EconoCall service should be retained in lieu of measured-rate EAS (apparently recognizing that the latter will benefit the majority of Morrow subscribers). Accordingly, we affirm the commission’s determination ordering only the measured-rate service.
Order affirmed.
Moyer, C.J., A.W. Sweeney, Douglas, Wright, Resnick, F.E. Sweeney and Pfeifer, JJ., concur.. Appellants base their allegation on a comparison of a hypothetical ten-minute call to the Cincinnati exchange under Econo-Call at $0.35 per call and under measured-rate EAS at $0.073 or $0.044 per minute, depending on the time of day. Appellants’ analysis is flawed in that it fails to take into account Econo-Call's $5.30 flat monthly charge. Considering the proper pricing structure of that service, the effect of the commission’s order on Econo-Call subscribers becomes speculative on this record.