Seaboard Air Line Railway Co. v. Mobley

THOMAS, J. —

This action was by appellee to recover damages against appellant for personal injuries alleged to have been sustained by her while being transported as a passenger of the defendant on its passenger train.

The evidence discloses that Mrs. Ruth Mobley bought her ticket to Atlanta, Ga., and boarded appellant’s passenger train at the terminal station in Birmingham, Ala., carrying her one year old baby; that she went into the parlor car of appellant’s train and paid the additional sum of .75 cents for the privilege of riding on said parlor car; that when the train was between 25 and 40 miles out from Birmingham, Mrs. Mobley went to the ladies’ toilet on the car on which she was riding and attempted to open the door thereto; that the door opened with a jerk, disclosing two men who had been drinking; and that fumes of whisky emanated from the toilet as the door opened; that one of the men shoved Mrs. Mobley out and down on the floor against the wall, and the other cursed her. Appellee went back to her seat, rang the bell for the conductor, and reported what had happened to the conductor and to the porter in charge of the car, *218and the conductor went. back to where the men were, fastened them in the toilet, and did not let them out on their request. Thus confined by the conductor in the toilet, the men tried to- get out and were disorderly and cursed in appellee’s hearing. The appellee claims that this assault on her, and the disorderly conduct of the drunken men, caused her to be bruised and sore in her face and body, seriously affecting her nervous system, causing a cessation of the flow of her milk for the nourishment of her baby, and causing her great physical and mental pain and suffering. The evidence further tends-to show that the car in which appellee was riding was a part of appellant’s train operated by appellant, and that said car and its conductor and porter were under the charge and control of appellant’s train conductor.

(1) There are several assignments of error challenging the rulings of the court on the admission of evidence against the objection of the defendant. The appellee as a witness had testified without objection that when she notified the conductor he went back to where the men were and “when he came back he said it was all over, and that he was very sorry it happened; that it was neglect on his part; that he should have been back there.”

The bill of exceptions does not show that the question eliciting this statement was duly objected to before answer or after answer, as not responsive to the question eliciting this statement of the conductor, or that motion was made to exclude the statement, and that on ruling of the court thereon an exception was reserved to such ruling. The court’s ruling cannot be reviewed by the statement, in the bill of exceptions: “Defendant here objected to the introduction of that part of the answer of the Avitness Avhich relates to- what the conductor said, on the ground that the same is hearsay.”

*219To review the action of the court in permitting the introduction of the testimony, the objection must be directed to the question when asked, and the exception taken to the ruling of the court thereon, and if the answer was not responsive, a motion must be made to exclude, and an exception reserved to the ruling of the court thereon.

(2) The bill of exceptions is construed most strongly against the party excepting, and if it will admit of two constructions, one of which will reverse, and the other support, the judgment, the latter construction will be adopted. — Dickens v. State, 142 Ala. 49, 39 South. 14, 110 Am. St. Rep. 17; McGehee’s Case, 52 Ala. 224.

(3) The practice cannot be sanctioned of objecting, not to questions propounded, but to testimony already before the jury. The answer to a question propounded in speculation upon what a witness will say, proving unfavorable, cannot be eliminated by á motion to exclude. — Dowling v. State, 151 Ala. 131, 44 South. 403; Coppin v. State, 123 Ala. 58, 26 South. 333; Woodson v. State, 170 Ala. 87, 54 South. 191; Gordon v. McLeod, 20 Ala. 242; Rives et al. v. McLosky, 5 Stew. & P. 330.

(4) There was no error in the court’s overruling the defendant’s objection, for it is clear that it was not made to the question when propounded and before answer. The motion to exclude does not clearly appear to have been ruled on. — Stuart v. Mitchum, 135 Ala 546, 551, 33 South. 670.

(5) Even if the statement in the bill of exceptions that “the court overruled defendant’s objection” could be applied to the motion to exclude, there was no exception to the action of the trial court in refusing to grant the motion. — Vankirk L. & C. Co. v. Green, 132 Ala. 348, 31 South. 484.

*220(6, 7) The question, “Was the conductor speaking to you, Mrs. Mobley?” was competent and explanatory of the testimony she had just given without objection. If the witness included in her answer to this question other matter that was not responsive, it was the duty of the defendant to move to exclude the part of her answer that was not responsive to the question, and to invoke a ruling on its motion by the court, and to show by the record an exception to the ruling. The illegal and immaterial testimony should be pointed out by the party objecting thereto. The court is not required to look for the grounds of the objection, nor to separate relevant and competent testimony from that not responsive and not relevant, and the court cannot be placed in error for overruling the objection. — B. R., L. & P. Co. v. Saxon, 179 Ala. 136, 157, 59 South. 584.

The assignments of- error disclose no error in the rulings of the trial court on the introduction of evidence.

The second assignment of error is based on the refusal of the court to give the general charge in favor of the defendant. The complaint consists of two counts. The first count shows the relation of common carrier and passenger between the plaintiff and defendant, and sufficiently alleges the negligence of the defendant, without specifying the particular acts or omissions of the defendant as constituting the negligence on which the action is founded. The second count shows the relation of common carrier and passenger, and alleges that while plaintiff was a passenger of defendant on its line between Birmingham and Atlanta, Ga., the defendant’s servants or agents negligently failed to preserve order among certain male passengers, and negligently allowed them to engage in disorderly conduct, to use obscene, indecent, threatening, profane, and insulting language in *221the presence and hearing of the plaintiff and in close proximity to her. There was in the record evidence tending to support, or furnishing a reasonable inference of the truth of, the material averments of each count of the complaint, and the general charge for the defendant was properly refused.

(8) A common carrier owes the duty to- exercise the highest degree of skill and diligence in conserving the safety of its passengers. It is bound to. take all reasonable precautions, as judgment and foresight suggest, to make the passenger’s journey safe and free from harm and insult, and is responsible to the passenger for the consequences of the slightest negligence, on the part of its agents and servants, proximately resulting in injury and insult to such passenger. In Southern Railway Co. v. Lee, 167 Ala. 268-272, 52 South. 648, 649, Mr. Justice Simpson, writing for,the court, said: “While it is sometimes stated that a carrier is not liable for mere rudeness of one passenger to another which does not amount to a breach of the peace, * * * yet liability for the mere rudeness of passenger and liability for the negligence of the servants of the carrier in permitting the continuance of said rudeness are two entirely different propositions. The laws of the different states and the respect which public opinion demands for females in this country show that it is an offense * * * for a man to use profane, indecent, obscene, and insulting language in the presence of females, and it is the duty of the carrier, as far as possible to prevent such offenses. Even if it was mere rudeness on the part of those who used the language, yet if the servants of the defendant allowed or permitted the continuance of such language in the presence of the female, it was a breach of the obligations of its contract.” — 2 Hut. on Carriers *222(3d Ed.) §§ 982, 984; 6 Cyc. pp. 602, 603; Houston, etc., R. Co. v. Perkins, 21 Tex. Civ. App. 508, 52 S. W. 124.

The general authorities are collected in 6 Cyc., pages 602, 603, where the duty of protection of passengers against injuries from fellow passengers is stated as follows: “It is the duty of the servants of the carrier to exercise great, care and vigilence in preserving order and guarding passengers from violence or insult threatened by fellow passengers, and this duty may involve the cooperation of the servants of the carrier and the invoking of the assistance of other passengers in removing from the train a disorderly passenger.” — N. O., etc., R. Co. v. Burke, 53 Miss. 200, 24 Am. Rep. 689; Putnam v. Broadway, etc., R. Co., 55 N. Y. 108, 14 Am. Rep. 190.

(9) It was held that a passenger may recover for mental suffering, unaccompanied by physical pain, caused by vulgar, profane, and indecent language of other passengers which might have been prevented by the servants of the carrier. — Houston, etc., R. Co. v. Perkins, supra. In Birmingham Railway, Light & Power Co. v. Glenn, 179 Ala. 263, 267, 60 South. 111, 112, it is said: “Whatever the rule may be in some other states, it is settled by a former decision of this court that it is an actionable breach of the carrier’s duty to negligently permit other passengers to use profane or insulting language in the presence of a female passenger.”

It is thus clear that, independent of personal injuries, damages may be recovered by a female passenger for mental suffering from fright, or shock, due to profane, abusive, or insulting language used in her presence by an employee of the defendant, and that the carrier is also under the duty to use all reasonable precautions suggested to human judgment and foresight to make its *223passenger’s journey safe and comfortable and free from insult, indignity, and personal violence. — B. R. & E. Co. v. Baird, 130 Ala. 334, 344, 30 South. 456, 459 (54 L. R. A. 752, 89 Am. St. Rep. 43). Chief Justice McClellan in this case declared: “It is not material whence the disturbance of the passenger’s peace and comfort and personal security or safety comes or is threatened. It.may be from another passenger, or from a trespasser or other stranger, or from another servant of the carrier, or, a fortiori, from the particular servant upon whom the duty of protection peculiarly rests.” — Culberson v. Empire Coal Co., 156 Ala. 416, 47 South. 237; Sou. Ry. Co. v. Nelson, 148 Ala. 88, 41 South. 1006.

Appellant’s counsel cites the case of Segal v. St. L. S. W. Ry. Co., 35 Tex. Civ. App. 517, 80 S. W. 233, where it was held that a railroal was not liable for an assault committed by a negro on a white female passenger alone in a lighted coach while the train was stopping at a station, and while the company’s employees were absent from the coach, and that an assault under such circumstances was so unusual and out of the ordinary that it could not have been contemplated by a prudent person. It is reasonable to suppose that in the Segal Case the employees were absent from the car in the discharge of their duties to the passengers alighting from or boarding the car. In the case before us, the train was not stopping to permit passengers to alight from or enter the car, but the assault and insult occurred while the train was proceeding on its way between stations. It is thus apparent that the facts of the Segal Case are not parallel with the facts of the case before us. An examination of Batton v. S. & N. A. R. Co., 77 Ala. 591, 54 Am. Rep. 80, cited by appellant’s counsel, discloses that it is an early statement of the rule so comprehen*224sively declared in B. R., L. & P. Co. v. Glenn, supra. The justice, writing for the court in Batton’s Case, quotes from Britton v. Atlanta & Charlotte Ry. Co., 88 N. C. 536, 43 Am. Rep. 749, this statement of the rule: “The carrier owes to the passenger the duty of protecting him from the violence and assaults of his fellow passengers or intruders, and will be held responsible for his own or his servant’s neglect in this particular when, by the exercise of proper care, the acts of violence might have been foreseen and prevented; and, while not required to furnish a police force sufficient to overcome all force, when unexpectedly and suddenly' offered, it is his duty to provide ready help sufficient to protect the passengers from assaults from every quarter which might reasonably be expected to occur under the circumstances of the case and the condition of the parties.”

The court held that, under the facts of the Batton Case, the defendant was not liable, in an action for damages at the suit of a female passenger, on account of obscene and profane language and indecent exposure of the person and other disorderly conduct by two or three intruders, who came into the waiting room at the station while plaintiff was waiting for the arrival of her train, when it was not shown that the company had notice of any facts which justified the expectation of such an outrage. In N., C. & St. L. Ry. Co. v. Crosby, 183 Ala. 237, 62 South. 889, the measure of care is declared to vary according to the time and place “and, while a very high degree of care may be required of the carrier with respect to passengers while actually on its trains or cars, only ordinary care is required as to passengers waiting at its stations, at least under ordinary conditions as they exist in this country.”

The facts of the Batton and Segal Cases are somewhat similar, and the duty of the common carrier to the pros*225pective passenger is correctly stated, yet the principles of these cases have no application to the facts of the case before us, the law of which is declared in B. R., L. & P. Co. v. Glenn, supra, and Southern Railway Co. v. Lee, supra.

(10) The evidence shows without conflict that the assault, insult,, and nervous shock sustained by Mrs. Mobley as a passenger of the defendant were caused by two drunken passengers going into the ladies’ toilet of the car in which she was riding, cursing her, throwing her violently to the floor, and that even after she had complained to the conductor and porter, the insult and shock was prolonged and continued by the act of the defendant’s servants in confining the men in the closet, instead of promptly removing them from the car. The duty of defendant was to apprehend the injurious misconduct complained of, if it could have been foreseen in time to prevent its occurrence, or, if not, to prevent its continuation or its repetition, on its discovery.

From the foregoing there was no error of the trial court in submitting the case to the jury, nor in refusing to give charges 1, 2, and 3, requested by the defendant.

(11) There was no error in the trial court’s refusing to give charges 6, 8, and 13, requested by the defendant. The charges ignored that phase of the evidence tending to prove that the two men were allowed to remain in the toilet and to use profane and obscene language in the presence and hearing of plaintiff after their presence in the toilet had been made known to the defendant’s servants and agents.

(12) The charges were also erroneous in instructing the jury that only reasonable care was exacted of defendant’s agents and servants to protect passengers from *226insult and injury. In respect to the passengers actually on its train or car, the law exacts of the common carrier a very high degree of care, and not the exercise of reasonable care, as the defendant sought to have the jury instructed by the charge. — N., C. & St. L. Ry. v. Crosby, supra; Batton v. S. & N. Ala. R. R. Co., supra.

(13) Charges 7, 11, 12, and 13 sought to have the jury instructed that, though the conductor of defendant or the conductor of the Pullman Company was negligent, if they did not know of the presence of the men in the ladies’ toilet, such fact could not be made a basis of liability against the defendant. If through negligence of the agents or servants of the defendant company the plaintiff Avas not protected, as a passenger, from assault or insult, the defendant failed in its duty to the plaintiff. Under such charges,- said servants or employees of the defendant whose duty it was to- care for and protect passengers in the car might have been guilty of a disregard of their duty, and yet the defendant could disclaim any liability therefor, if said agent or employee had no- knowledge of the presence of the men in the ladies’ toilet. There was no error in the court’s refusing to give charges 7, 11, 12, and 13. Charge 11 is further' faulty in that it pretermits any consideration by the jury of the evidence tending to support the allegations of the second count of the complaint, and for this reason it was properly refused.

(14) Under the evidence in the case the question of the extent of the injury or insult, and the resulting damage therefrom, was a question for the jury. Mrs. Mobley testified that the assault on her caused certain designated physical injury, and a shock to her nervous system so severe as to cause the milk at her breasts to dry up, so that she could not properly nurture her infant, *227and that she was forced to have the services of a physician. For the failure of the duty as declared in B. R., L. & P. Co. v. Glenn, supra, a plaintiff may recover substantial damages for such an insult and consequent mental suffering.

Independent of damages for other personal injury, substantial damages may be recovered by the female passenger, plaintiff in the casé at bar, for fright and shock due to the profane and insulting language used in her presence and hearing by the two men confined in the toilet by the conductor, after knowledge of their drinking, condition, etc. Charge^, requested by the defendant, was properly refused.

(15) The vice of charges 10 and 12, requested by the defendant, was in the failure to properly state the rule of law under the pleadings and the evidence in the case. The charge ignores the proposition that the carrier’s employees must exercise a high degree of care, exacted of them by law, to prevent insult and injury, and that, having reasonable grounds for believing that any passenger will act in a violent or an offensive manner, it is their duty to take immediate steps to prevent such conduct or to exclude such offenders from the car. The evidence shows that the conductor had. knowledge of offensive conduct on the part of the two men, and that he confined them in the toilet and detained them there, notwithstanding they continued to be insulting and offensive, in their conduct and language, in the hearing of the plaintiff; that he did not immediately remove them from the car and out of the presence or hearing of the plaintiff. The undisputed • evidence is that the employees of the defendant, with knowledge of their drunken condition, detained the two men while they, were cursing and acting in a disoredrly manner in close *228proximity to the plaintiff and in her hearing, and thus subjected her to continued insult and annoyance. — N. C. & St. L. Ry. Co. v. Crosby, supra; Batton v. S. & N. A. R. R. Co., supra; Southern Railway Co. v. Hanby, 183 Ala. 255, 62 South. 871; Montgomery Traction Co. v. Whatley, 152 Ala. 101, 44 South. 538, 126 Am. St. Rep. 17. Chief Justice McClellan, in B. R. & E. Co. v. Baird, supra, said: “The law seems to be now well settled that the carrier is obliged to protect his passenger from violence and insult, from whatever source arising. He is not regarded as an insurer of his passenger’s safety against every possible source of danger, but he is bound to use all such reasonable precautions as human judgment and foresight are capable of to make his passengers journey safe and comfortable, * * * but, a fortiori, against the violence and insults of his own servants. If this duty to the passenger is not performed, if this protection is not furnished, but, on the contrary, the passenger is assaulted and insulted through the negligence or the willful misconduct of the carrier’s servant, the carrier is necessarily responsible. And it seems to us it would be cause of profound regret if the law were otherwise.”

(16) The first given charge of appellee is taken from this statement of the law. The appellant, in its brief, criticizes the Baird Case and seeks to limit that statement of duty by a common carrier to passengers to preventing an assault on a passenger by a conductor of the car. The charge is not open to the objection that it made the common carrier an insurer of the passenger, for the duty placed on the common carrier under the charge was “to use all such reasonable precautions as human judgment and foresight are capable of to make his passenger’s journey safe and comfortable.”

*229(17) If there was anything in the insistence of appellant that the charge implies that the carrier is an insurer, this is rehutted by the concluding words of the charge, and by the giving, by the court, at defendant’s request, of the following charge: “The defendant company did not insure the plaintiff against injuries by oth-' er passengers.” “The defendant company cannot, in any aspect, be considered an insurer in this case.”

The statement of the law in the Baird Case was adopted in Southern Railway Co. v. Nelson, 148 Ala. 88, 41 South. 1006, and by Mr. Justice Anderson in Culberson v. Empire Coal Co., 156 Ala. 416, 420, 47 South. 237, and was cited with approval in B. R., L. & P. Co. v. Glenn, supra, and in B. R., L. & P. Co. v. Parker, 161 Ala. 248, 50 South. 55. In the latter case, Justice Sayre, citing the Baird Case, says: “We think,’however, that the language of Hutchinson on Carriers may be appropriately quoted in this connection: ‘The contract of carriage as to female passengers embraces an implied stipulation that the carrier will protect them against general obscenity, immodest conduct, or wanton approach.”

There, was no error in the trial court’s giving, at appellee’s request, charges 1, 2, 4, and 5.

From the foregoing authority, there was no error in the trial court’s oral charge to the jury as sought to be pointed out by the fifteenth and sixteenth assignments of error. The general charge of the court must be considered in its entirety, and pot by excerpts therefrom; and, when so considered, the duty of the common carrier to the passenger was correctly stated to the jury.

(18) The action of the trial court is challenged in overruling the demurrer to the first count of the complaint. The count states the facts and res gestae of the injury, not imputing the defendant’s negligence to them, *230and without specifying the negligent acts or omissions of the defendant relied on, and concludes with the general averment that the plaintiff was injured as a proximate result of the negligence of the defendant in respect to the duty owed to the plaintiff in and about the carriage of the plaintiff as a passenger of the defendant. The cases of Southern Railway Co. v. Hanby, 183 Ala. 255, 62 South. 871, and of N., C. & St. L. Ry. Co. v. Crosby, 183 Ala. 237, 62 South. 889, are cited by appellant as authority for the insufficiency of this count. In the Crosby and Hanby Cases, the respective complaints questioned sought to set up the quo modo- of the injury sustained by the plaintiff before boarding the train, and while in defendant’s depot awaiting the arrival of the train. In the instant case the plaintiff was a passenger between Birmingham, Ala., and Atlanta, Ga., and the injury complained of is averred to have been received while plaintiff was being transported as such passenger, by the defendant, between said points. The complaint does not attempt to set up the quo modo of the injury, but concludes with a general averment that the plaintiff’s alleged injuries were proximately caused by the negligence of the defendant’s agents or servants in or about the carriage of the plaintiff while a passenger of the defendant. The count was sufficient as against demurrer, and the overruling of the demurrer by the trial court was free from error. — B. R., L. & P. Co. v. Jordan, 170 Ala. 534, 54 South. 280; B. R. L. & P. Co. v. Barrett, 179 Ala. 274, 60 South. 262; B. R., L. & P. Co. v. Gonzales, 183 Ala. 273, 61 South. 80.

(19, 20) The demurrer to the first count of the complaint was refiled to the second count. The very general grounds of demurrer were not sufficient to raise the objection insisted on by the appellant in its brief that *231the count does not allege that the defendant knew, or that the attending circumstances were such that the defendant should have known, of the threatened danger to the plaintiff in time to avoid it. No specific objection to the complaint is pointed out by the demurrer, as required by tbe many decisions of this court, and for this reason the court was not in error in overruling tbe demurrer. Aside from this, the count is sufficient under the measure of duty of a common carrier as declared in Southern Railway Co. v. Lee, supra; and B. R., L. & P. Co. v. Glenn, supra. Tbe count declares tbe relation of common carrier and passenger; that the agents or employees of the defendant negligently failed to preserve order among certain male passengers who were then and there engaged in disordely conduct on tbe said train, and did negligently allow them to engage in disorderly conduct, to use obscene, threatening, profane, and insulting language in tbe presence and bearing of tbe plaintiff, and in close proximity to her, and that said language and conduct did greatly terrify, frighten, and injure tbe plaintiff, and as a proximate consequence thereof she suffered a severe shock to her nerves and nervous system, causing a cessation of tbe flow of milk for tbe nourishment of plaintiff’s one year old infant, and causing plaintiff to endure great physical and mental pain and suffering, and that said injuries were proximately- caused by tbe negligence of defendant’s servants or agents in and about tbe carriage of plaintiff as a passenger of defendant.

No error appearing in tbe record, thfe case is affirmed.

Affirmed.

Anderson, C. J., and Mayfield and Somerville, JJ., concur.