Michigan Supreme Court
Lansing, Michigan
Chief Justice: Justices:
Opinion Clifford W. Taylor Michael F. Cavanagh
Elizabeth A. Weaver
Marilyn Kelly
Maura D. Corrigan
Robert P. Young, Jr.
Stephen J. Markman
FILED JULY 24, 2006
BRUCE B. FEYZ, M.D.,
Plaintiff-Appellee,
v No. 128059
MERCY MEMORIAL HOSPITAL;
MEDICAL STAFF OF MERCY MEMORIAL
HOSPITAL; RICHARD HILTZ, JAMES
MILLER, D.O.; JOHN KALENKIEWICZ, M.D.;
J. MARSHALL NEWBERN, D.O.; and
ANTHONY SONGCO, M.D.,
Defendants-Appellants.
_______________________________
BEFORE THE ENTIRE BENCH
YOUNG, J.
Plaintiff is a physician with staff privileges at defendant Mercy Memorial
Hospital. This lawsuit arises from an internecine dispute over nursing orders for
patient intake at the defendant hospital. Plaintiff’s insistence on requiring the
nursing staff to use his special standing orders instead of defendant hospital’s
standing orders eventually led to a conflict with defendant hospital and a peer
review of plaintiff’s professional practices as well as disciplinary action.
Plaintiff’s challenge of the peer review conducted by some of the
defendants and the resulting disciplinary action taken against him requires that we
consider the scope of immunity provided for peer review. In order to promote
effective patient care in hospitals, the Legislature enacted MCL 331.531,
commonly referred to as Michigan’s peer review immunity statute. The purpose
of statutory peer review immunity is to foster the free exchange of information in
investigations of hospital practices and practitioners, and thereby reduce patient
mortality and improve patient care within hospitals. The Legislature obviously
intended to protect peer review participants from liability for participation in this
communicative and evaluative process. In order to create an environment in
which such candid explorations of the quality of hospital patient care can occur,
among other protections, the Legislature prohibited the discovery of
communications made within the peer review process and granted immunity from
liability to all who participate in peer review without “malice.”
The primary question posed in this appeal is the scope of judicial review of
peer review permitted under MCL 331.531. A secondary question is whether the
judicially created “doctrine of nonintervention”—a doctrine suggesting that
staffing decisions of private hospitals are generally beyond the scope of judicial
review—is compatible with the peer review immunity statute. Finally, we must
also construe the undefined peer review statutory term “malice.”
2
Because the peer review immunity statute establishes qualified immunity
from liability for peer review communication and participants who provide such
communications, we conclude that there is no justification for recognizing the
nonintervention doctrine that the lower courts in this state have applied in
considering claims arising from peer review. We therefore hold that this doctrine
cannot supplement or supplant the statutory immunity granted by our Legislature.
Furthermore, there is no basis, statutory or otherwise, to justify the application of a
nonintervention doctrine to general staffing decisions of a private hospital. We
also hold that, consistent with the objects of the peer review immunity statute,
malice should be defined as set forth by the Court of Appeals in Veldhuis v Allan.1
Thus, we hold that malice can be established when a “person supplying
information or data [to a peer review entity] does so with knowledge of its falsity
or with reckless disregard of its truth or falsity. Similarly, a review entity is not
immune from liability if it acts with knowledge of the falsity, or with reckless
disregard of the truth or falsity, of information or data which it communicates or
upon which it acts.”2
Accordingly, we vacate the judgment of the Court of Appeals and remand
this case to the Monroe Circuit Court for further proceedings consistent with this
opinion.
1
164 Mich App 131; 416 NW2d 347 (1987).
3
FACTS AND PROCEDURAL HISTORY3
Plaintiff is a physician with staff privileges at defendant Mercy Memorial
Hospital.4 Plaintiff was dissatisfied with defendant hospital’s standard nursing
policy requiring nurses to document patients’ prescribed medications and dosages
by either copying the label on their prescription containers or copying a list of
medications carried by patients. As a consequence, plaintiff created his own
specialized orders directing the nursing staff to obtain very specific information
from plaintiff’s incoming patients about their prescription drug use. Plaintiff’s
orders directed the nursing staff, as part of the admissions process for his patients,
to assume a far more aggressive investigative role regarding patient medication.5
(…continued)
2
Id. at 136-137 (citation omitted).
3
Because this case was dismissed pursuant to MCR 2.116(C)(8), all
material facts are taken from plaintiff’s complaint.
4
According to plaintiff’s complaint, the individual defendants hold various
administrative positions at defendant hospital. Defendant Medical Staff of Mercy
Memorial Hospital is “the organization of health care providers who provide
health care to patients” at defendant Mercy Memorial Hospital.
5
According to plaintiff’s complaint, plaintiff’s standing orders required
nurses to do the following:
A. Have the family bring in home medications.
B. Ask the patient (if alert) if the containers belong to the
medications. If not, send the container(s) to the pharmacy for
identification.
(continued…)
4
Defendants disapproved plaintiff’s standing orders, and instructed the
nursing staff to ignore them. In several cases where the nurses disregarded
plaintiff’s special orders and followed defendant hospital’s nursing directives,
plaintiff prepared “incident reports” referring such cases to peer review
committees for investigation of “potential medical errors.” Further, plaintiff began
making notations in patient records that his disregarded orders were intended to
“[p]revent serious medication errors in the past.”
Defendants initiated peer review proceedings against plaintiff based on
plaintiff’s failure to complete medical records6 and his insistence that the nursing
staff follow his standing orders rather than comply with hospital policy. An ad
hoc investigatory committee reviewed plaintiff’s conduct and released its findings
to the executive committee of defendant medical staff.7 Relying on the ad hoc
(…continued)
C. Ask the patient to look at his/her medications inside the
container and tell how he/she has been taking them at home.
D. List the dose and frequency of medications taken on the
nursing assessment form as the patient is actually taking them at
home.
6
Plaintiff admits that he refused to comply with hospital policy requiring
physicians to sign transcriptions of their verbal orders.
7
Because this case was decided on motion solely on the basis of plaintiff’s
pleadings, it is not clear whether the ad hoc investigatory committee and the
executive committee were duly authorized “peer review” entities. It is not
necessary to the resolution of this appeal that we determine their status. We
therefore express no opinion on this issue.
5
committee’s report, the executive committee referred plaintiff to the Health
Professionals Recovery Program (HPRP) for a psychiatric examination.8 Plaintiff
was placed on temporary probation.
Plaintiff alleges that he ceased writing his standard orders because, in
compromise, defendant hospital gave plaintiff use of the pharmacy consult service
to implement plaintiff’s special orders. It appears that plaintiff’s orders regarding
patient medication overburdened the staff of the pharmacy consult service, so the
hospital eventually discontinued this arrangement. Thereafter, plaintiff resumed
placing his specialized orders in patients’ medical charts. As a consequence,
defendants took further action and placed plaintiff on indefinite probation.
Plaintiff continues to practice medicine and retains privileges at defendant
hospital, but is restricted from using defendant hospital’s pharmacy consult service
or insisting on compliance with his special orders.
Plaintiff filed a complaint alleging violations of the Persons with
Disabilities Civil Rights Act,9 the Americans with Disabilities Act,10 the
Rehabilitation Act of 1973,11 and 42 USC 1983 and 1985; invasion of privacy;
breach of fiduciary and public duties; and breach of contract. The trial court
8
See MCL 333.16223.
9
MCL 37.1101 et seq.
10
42 USC 12101 et seq.
11
29 USC 794.
6
granted summary disposition to defendants, concluding that all of defendants’
actions arose out of the peer review process and therefore defendants were
immune from liability under MCL 331.531. The court, as an alternative basis for
granting summary disposition, relied on the doctrine of judicial nonintervention,
which provides that courts will not review private hospitals’ staffing decisions.
The Court of Appeals, in a split decision, partially reversed the trial court’s
award of summary disposition in favor of defendants,12 concluding that peer
review immunity did not apply to statutory civil rights claims. The majority
concluded that an alleged civil rights violation was not within the scope of peer
review and that an alleged civil rights violation was “a malicious act.”13
Furthermore, the majority held that the nonintervention doctrine did not prevent
plaintiff from pursuing his civil rights claims, nor did the doctrine generally
preclude plaintiff’s contract and tort claims. The majority held that the doctrine
12
264 Mich App 699; 692 NW2d 416 (2005). The Court of Appeals
affirmed the dismissal of plaintiff’s breach of fiduciary duty claim against all
defendants on the basis of the nonintervention doctrine, because such a claim went
to the heart of the majority’s interpretation of the doctrine—that private hospitals
are not subject to greater judicial scrutiny than any other private entity.
Furthermore, the Court of Appeals affirmed summary disposition of plaintiff’s
nonstatutory claims against the members of the ad hoc committee, to the extent
those claims were based on the actions of the ad hoc committee while acting in its
role as a peer review committee. Plaintiff did not appeal these adverse holdings,
and they are not before us.
13
Id. at 704. The Court of Appeals majority used the following definition
of malice: “‘Malice in law is not necessarily personal hate or ill will, but it is that
(continued…)
7
stands for the limited proposition that a private hospital’s staffing decisions are not
subject to constitutional due process challenges. The majority concluded that the
nonintervention doctrine did not create any greater insulation from judicial
scrutiny than that enjoyed by any other private entity. In other words, the majority
held that a private hospital’s staffing decisions are subject to the same level of
judicial review as would apply to the actions of any other private entity.
The Court of Appeals dissent agreed that an unlawful act of discrimination
constituted malice,14 but disagreed that an unlawful discriminatory act was per se
outside the scope of a peer review committee.15 The dissent would have affirmed
the trial court’s dismissal of plaintiff’s tort and contract counts. The dissent also
concluded that the majority improperly limited the scope of the nonintervention
(…continued)
state of mind which is reckless of law and of the legal rights of the citizen.’” Id. at
704-705, quoting Black’s Law Dictionary (5th ed).
14
The dissent relied in part on the following legal definition of “malice”:
“‘The intent, without justification or excuse, to commit a wrongful act.’” Feyz,
supra at 728 (Murray, P.J., concurring in part and dissenting in part), quoting
Black’s Law Dictionary (7th ed). The dissent agreed with the majority that MCL
331.531 would not bar valid discrimination claims. However, somewhat
inconsistently, the dissent criticized the majority’s abandonment of the defamation
definition of malice, adopted in Veldhuis, supra, and stated that the majority
offered no justification or explanation for the abandonment.
15
Although unstated, given the dissent’s preferred definition of malice, it
appears that its rejection of a per se application of discriminatory claims as an
exception to peer review immunity derives from the fact that not all discriminatory
claims require proof of intent. See, e.g., Raytheon Co v Hernandez, 540 US 44,
52-53; 124 S Ct 513; 157 L Ed 2d 357 (2003).
8
doctrine. The dissent opined that the nonintervention doctrine precluded judicial
review of contract and contract-related tort claims arising from hospital staffing
decisions with regard to all defendants.
This Court granted defendants’ application for leave to appeal.16
STANDARD OF REVIEW
The trial court granted defendants’ summary disposition under MCR
2.116(C)(8). A trial court’s grant of summary disposition is reviewed de novo.17
A motion for summary disposition brought pursuant to MCR 2.118(C)(8) tests the
legal sufficiency of the complaint on the allegations of the pleadings alone.18
When a challenge to a complaint is made, the motion tests whether the complaint
states a claim as a matter of law, and the motion should be granted if no factual
development could possibly justify recovery.19
Questions of statutory interpretation, such as the proper construction of the
peer review immunity statute, are reviewed de novo.20 Our role is to give effect to
16
474 Mich 957 (2005).
17
Wickens v Oakwood Healthcare Sys, 465 Mich 53, 59; 631 NW2d 686
(2001).
18
Beaudrie v Henderson, 465 Mich 124, 129; 631 NW2d 308 (2001).
19
Spiek v Dep’t of Transportation, 456 Mich 331, 337; 572 NW2d 201
(1998).
20
Ostroth v Warren Regency, GP, LLC, 474 Mich 36, 40; 709 NW2d 589
(2006).
9
the intent of the Legislature, as expressed by the language of the statute.21 We
apply clear and unambiguous statutes as written, under the assumption that the
Legislature intended the meaning of the words it has used in the statute.22 In
defining statutory words, we must consider the “plain meaning of the critical word
or phrase as well as ‘its placement and purpose in the statutory scheme.’”23 While
words are construed according to their plain and ordinary meaning, words that
have acquired a peculiar and appropriate meaning in the law are construed
according to that peculiar and appropriate meaning.24
ANALYSIS
In Michigan, the Legislature has commanded hospitals to establish peer
review committees to review “professional practices” in order to “reduc[e]
morbidity and mortality and improv[e] the care provided in the hospital for
patients.”25 That review must “include the quality and necessity of the care
21
Grimes v Dep’t of Transportation, 475 Mich 72; 715 NW2d 275 (2006).
22
Casco Twp v Secretary of State, 472 Mich 566, 571; 701 NW2d 102
(2005).
23
Sun Valley Foods Co v Ward, 460 Mich 230, 237; 596 NW2d 119
(1999), quoting Bailey v United States, 516 US 137, 145; 116 S Ct 501; 133 L Ed
2d 472 (1999).
24
MCL 8.3a.
25
MCL 333.21513 provides, in pertinent part:
The owner, operator, and governing body of a hospital
licensed under this article:
(continued…)
10
provided and the preventability of complications and deaths occurring in the
hospital.”26 In turn, hospitals use peer review evaluations when making staffing
decisions.27
A. THE JUDICIAL NONINTERVENTION DOCTRINE AND THE SCOPE OF
JUDICIAL REVIEW OF PEER REVIEW
The judicial nonintervention doctrine is a judicially created common-law
doctrine providing that courts will not intervene in a private hospital’s staffing
decisions. The concerns that gave rise to this doctrine are twofold. The doctrine
is premised, in part, on the distinction between public and private hospitals. While
public hospitals are state actors implicating adherence to constitutional
requirements, such as affording due process to physicians, private hospitals are not
(…continued)
* * *
(d) Shall assure that physicians and dentists admitted to
practice in the hospital are organized into a medical staff to enable
an effective review of the professional practices in the hospital for
the purpose of reducing morbidity and mortality and improving the
care provided in the hospital for patients. The review shall include
the quality and necessity of the care provided and the preventability
of complications and deaths occurring in the hospital.
26
Id.
27
See Attorney General v Bruce, 422 Mich 157; 369 NW2d 826 (1985).
“Hospitals are required to establish peer review committees whose purposes are to
reduce morbidity and mortality and to ensure quality of care. Included in their
duties is the obligation to review the professional practices of licensees, granting
staff privileges consistent with each licensee’s qualifications.” Id. at 169 (internal
citations omitted).
11
similarly constrained because they are not state actors.28 Therefore, it was posited
that a private hospital’s staffing decisions merit less judicial scrutiny.
The doctrine is also founded on the belief that courts are ill-equipped to
review hospital staffing decisions because courts lack the specialized knowledge
and skills required to adjudicate hospital staffing disputes. The judicial
nonintervention doctrine, therefore, is a prudential doctrine not grounded in
statutory or constitutional provisions that courts have invoked to resist
adjudicating claims involving hospital staffing decisions and the decision-making
process.29
In Shulman v Washington Hosp Ctr,30 a seminal case describing the
doctrine, the United States District Court for the District of Columbia explained its
foundational premises as follows:
Judicial tribunals are not equipped to review the action of
hospital authorities in selecting or refusing to appoint members of
medical staffs, declining to renew appointments previously made, or
excluding physicians or surgeons from hospital facilities. The
authorities of a hospital necessarily and naturally endeavor to their
28
Derderian v Genesys Health Care Sys, 263 Mich App 364, 376-377; 689
NW2d 145 (2004), lv den 474 Mich 955 (2005).
29
See id. The judicial nonintervention doctrine does not deprive a court of
subject-matter jurisdiction as some Court of Appeals panels have erroneously
concluded. Id. at 377 n 5, citing Veldhuis v Central Michigan Community Hosp,
142 Mich App 243; 369 NW2d 478 (1985), and Bhogaonker v Metro Hosp, 164
Mich App 563; 417 NW2d 501 (1987). Rather, the doctrine is one of self-restraint
where courts decline to exercise jurisdiction.
30
222 F Supp 59, 64 (D DC, 1963).
12
utmost to serve in the best possible manner the sick and the afflicted
who knock at their door. Not all professional men, be they
physicians, lawyers, or members of other professions, are of
identical ability, competence, or experience, or of equal reliability,
character, and standards of ethics. The mere fact that a person is
admitted or licensed to practice his profession does not justify any
inference beyond the conclusion that he has met the minimum
requirements and possesses the minimum qualifications for that
purpose. Necessarily hospitals endeavor to secure the most
competent and experienced staff for their patients. Without regard to
the absence of any legal liability, the hospital in admitting a
physician or surgeon to its facilities extends a moral imprimatur to
him in the eyes of the public. Moreover not all professional men
have a personality that enables them to work in harmony with others,
and to inspire confidence in their fellows and in patients. These
factors are of importance and here, too, there is room for selection.
In matters such as these the courts are not in a position to substitute
their judgment for that of professional groups.
Relying on Shulman, the Michigan Court of Appeals adopted the doctrine
of judicial nonintervention in Hoffman v Garden City Hosp.31 The plaintiff in
Hoffman sued a private hospital for denying him staff privileges, claiming, in part,
that the hospital’s decision to deny privileges was “arbitrary, capricious and
unreasonable . . . .”32 The defendant prevailed in the trial court on its motion for
summary disposition. On appeal, the plaintiff urged the Court of Appeals to adopt
the position that a private hospital holds a fiduciary duty to make its staffing
decisions reasonably and for the public good.33 The plaintiff argued that the
31
115 Mich App 773; 321 NW2d 810 (1982).
32
Id. at 776.
33
See Greisman v Newcomb Hosp, 40 NJ 389; 192 A2d 817 (1963).
13
defendant hospital’s decision was “so ‘affected with a public interest’” that it
should be subject to judicial review.34 The Hoffman panel rejected this argument
and, in affirming the trial court, adopted the position articulated in Shulman that a
private “hospital’s reasons for denying staff privileges” and “the decisions of the
governing bodies of private hospitals are not subject to judicial review.”35
In subsequent cases, the Court of Appeals relied on, as well as expanded,
the judicial nonintervention doctrine set forth in Hoffman.36 For example, in Sarin
v Samaritan Health Ctr,37 the Court of Appeals affirmed summary disposition of
the plaintiff doctor’s breach of contract and tort claims arising out of an alleged
breach of the hospital’s bylaws. Sarin held that the doctrine precluded judicial
review not only of a private hospital’s decision on staff privileges, but also “‘the
method by which the hospital personnel reached that decision,’”38 because judicial
34
Hoffman, supra at 777.
35
Id. at 778, 779, citing Shulman, supra.
36
See Regualos v Community Hosp, 140 Mich App 455, 460-461; 364
NW2d 723 (1985); Veldhuis v Central Michigan Community Hosp, supra; Dutka v
Sinai Hosp of Detroit, 143 Mich App 170; 371 NW2d 901 (1985); Bhogaonker,
supra.
37
176 Mich App 790, 793-794; 440 NW2d 80 (1989).
38
Id. at 794, quoting Veldhuis v Central Michigan Community Hosp, supra
at 247.
14
review of those claims would require courts to “interven[e] in the hospital’s
[staffing] decision and interfer[e] with the peer review process.” 39
More recently, in Long v Chelsea Community Hosp,40 the Court of Appeals
refined the scope of the nonintervention doctrine, and opined that the doctrine
could not bar judicial review of all legal claims related to staffing decisions. The
panel stated that the doctrine
is limited to disputes that are contractual in nature. We decline to
articulate a broad principle that a private hospital’s staffing decisions
may never be judicially reviewed. Indeed, in doing so, we reiterate
the proposition from Sarin that, under some circumstances, a court
may consider a hospital’s decisions without violating the
nonintervention principle. Private hospitals do not have carte
blanche to violate the public policy of our state as contained in its
laws. Had plaintiff in this case asserted that defendants violated
state or federal law, we may have chosen to review his claim. In
this case, however, plaintiff did not assert a violation of civil rights
or a violation of a state statute.[41]
Long confined the scope of the judicial nonintervention doctrine to disputes
arising out of those decisions that are “contractual in nature.”42
39
Sarin, supra at 795.
40
219 Mich App 578; 557 NW2d 157 (1997). The issue in Long was
whether MCL 331.531 created a private cause of action for malice. The Court of
Appeals concluded that the statute created no such private cause of action. The
Court also dismissed the plaintiff’s breach of contract claim on the basis of the
judicial nonintervention doctrine.
41
Long, supra at 586-587 (citation omitted).
42
Id. at 586.
15
In this case, the Court of Appeals majority largely abandoned the Hoffman
rule that a private hospital’s staffing decisions are simply not subject to judicial
review. Instead, it concluded that the judicial nonintervention doctrine only stood
for the “modest proposition that a private hospital is subject only to the legal
obligations of a private entity, not to the greater scrutiny of a public institution.”43
Fundamental to the majority’s reinterpretation of the doctrine and retreat from
earlier case law was the fact that only Long was binding precedent.44 Therefore, it
embraced Long’s suggestion that private hospitals might be subject to statutory
civil rights claims. With regard to breach of contract claims, the Feyz majority
held that liability may be imposed as long as the breach of contract claim would
not subject a private hospital to greater liability than what another private entity
would face.
While Court of Appeals panels have utilized variants of the doctrine of
nonintervention for some years, this Court has never recognized or adopted the
doctrine. Defendants urge this Court to adopt the doctrine and hold that the trial
court properly dismissed plaintiff’s nonstatutory claims because those claims
require a review of the hospital’s staffing decisions and the methods employed in
reaching those decisions. We decline to do so because this judicially created
43
Feyz, supra at 723.
44
Id.; see MCR 7.215(J)(1).
16
nonintervention doctrine is inconsistent with the statutory regime governing the
peer review process enacted by the Legislature.
The statutorily prescribed scope of judicial review over the peer review
process is very narrow. The Legislature codified limited judicial review of the
peer review process, permitting judicial review only when peer review participants
act with malice.45 Contrary to the outcomes of cases such as Hoffman, Sarin, and
Long, which afforded common-law immunity to hospitals, the hospital itself is not
a protected review entity under the legislatively enacted peer review immunity
statute.46 The Legislature could have permitted unqualified peer review immunity
or extended it beyond the participants in the peer review process, but did not do
so. Our courts must respect this policy choice. The nonintervention doctrine,
which, in some formulations,47 precludes all judicial review of contract and tort
claims that might have some relationship to peer review, is inconsistent with the
45
MCL 331.531. However, as the Court of Appeals stated in Long, supra,
MCL 331.531 does not create a private cause of action for malice. Malice is an
exception to peer review immunity. Once a defendant has stated sufficient facts
constituting peer review immunity, MCR 2.111(F)(3), a plaintiff has to put
forward sufficient evidence of malice to invoke the exception to immunity. This
burden is separate from the plaintiff’s burden to state a viable legal claim.
46
MCL 331.531(2) specifically delineates which groups qualify as “review
entities” entitled to peer review immunity. While a duly appointed peer review
committee of a hospital is a designated review entity under MCL
331.531(2)(a)(iii), the hospital is not. Therefore, the hospital cannot take
advantage of the immunity granted under MCL 331.531(3)(b), which grants
immunity only to review entities for acts or communications within their scope.
17
legislative mandate that covers protection of the peer review communicative
process only. The doctrine permits courts to supplant the policy choice made by
the Legislature. Because “‘“[c]ourts cannot substitute their opinions for that of the
legislative body on questions of policy,”‘”48 we decline to recognize the judicial
nonintervention doctrine.49
Additionally, we are not persuaded by the argument that courts are
incompetent to review hospital staffing decisions as a basis for adopting the
judicial nonintervention doctrine. This claim overlooks the reality that courts
routinely review complex claims of all kinds. Forgoing review of valid legal
claims, simply because those claims arise from hospital staffing decisions,
amounts to a grant of unfettered discretion to private hospitals to disregard the
legal rights of those who are the subject of a staffing decision, even when such
decisions are precluded by statute. This is not to say that hospital staffing
(…continued)
47
See, e.g., Sarin, supra at 795.
48
People v McIntire, 461 Mich 147, 153; 599 NW2d 102 (1999) quoting
the dissenting opinion of Young, P.J., in the Court of Appeals in that case quoting
Cady v Detroit, 289 Mich 499, 509; 286 NW 805 (1939). See also Beaudrie,
supra at 140, where this Court refused to expand the judicially created public duty
doctrine because such an expansion would have undermined the public policy
choice of the Legislature, as expressed in the governmental tort liability act, which
allows public employees to be subject to tort liability in limited circumstances.
49
We note that the Legislature provided for the qualified immunity found
in MCL 331.531 in 1975, seven years before the Court of Appeals adopted the
judicial nonintervention doctrine.
18
decisions, which involve specialized medical and business knowledge and
considerations, are not entitled to some measure of deference. However, when
those staffing decisions violate the legal rights of others, the judiciary must
exercise its obligation to adjudicate legal disputes, except to the extent that the
citizens of this state, through their elected representatives, have made a policy
choice to shield such decisions from liability.
B. PEER REVIEW IMMUNITY
Peer review is “‘“essential to the continued improvement in the care and
treatment of patients. Candid and conscientious evaluation of clinical practices is
a sine qua non of adequate hospital care.”‘”50 In order to promote “the willingness
of hospital staff to provide their candid assessment” in peer review proceedings,51
the Legislature has enacted two primary measures to protect peer review activities
from intrusive public involvement and from litigation. First, the Legislature has
provided that the records, data, and knowledge collected for or by peer review
entities are confidential and not discoverable.52 Furthermore, and relevant to this
50
Dorris v Detroit Osteopathic Hosp Corp, 460 Mich 26, 42; 594 NW2d
455 (1999), quoting Attorney General, supra at 169, quoting Bredice v Doctors
Hosp, Inc, 50 FRD 249, 250 (D DC, 1970), aff’d without opinion 156 US App DC
199; 479 F2d 920 (1973).
51
Dorris, supra at 42; Attorney General, supra at 169.
52
MCL 333.21515, MCL 333.20175(8), and MCL 331.533. Peer review
records have thus been fully protected from disclosure even to the Attorney
General when conducting a criminal investigation. Attorney General, supra at
(continued…)
19
case, the Legislature has granted immunity to persons, organizations, and entities
that provide information to peer review groups or perform protected peer review
communicative functions.53
(…continued)
168-170; In re Investigation of Lieberman, 250 Mich App 381; 646 NW2d 199
(2002). Moreover, these nondisclosure protections apply regardless of the nature
of the claim asserted by the party seeking the records. Manzo v Petrella &
Petrella & Assoc, PC, 261 Mich App 705, 715; 683 NW2d 699 (2004).
53
MCL 331.531 provides in pertinent part:
(1) A person, organization, or entity may provide to a review
entity information or data relating to the physical or psychological
condition of a person, the necessity, appropriateness, or quality of
health care rendered to a person, or the qualifications, competence,
or performance of a health care provider.
(2) As used in this section, “review entity” means 1 of the
following:
(a) A duly appointed peer review committee of 1 of the
following:
* * *
(iii) A health facility or agency licensed under article 17 of
the public health code, 1978 PA 368, MCL 333.20101 to 333.22260.
* * *
(3) A person, organization, or entity is not civilly or
criminally liable:
(continued…)
20
The peer review immunity statute protects a person, organization, or entity
from civil and criminal liability when carrying out three types of protected peer
review tasks. First, immunity protects those that provide information or data to a
review entity pursuant to MCL 331.531(1). Second, it protects specific “review
entities,” such as a duly appointed peer review committee of a hospital,54 for those
acts or communications within its scope as a review entity. Finally, subject to
MCL 331.53255 and MCL 331.533,56 immunity applies to those who release or
(…continued)
(a) For providing information or data pursuant to subsection
(1).
(b) For an act or communication within its scope as a review
entity.
(c) For releasing or publishing a record of the proceedings, or
of the reports, findings, or conclusions of a review entity, subject to
sections 2 and 3.
(4) The immunity from liability provided under subsection (3)
does not apply to a person, organization, or entity that acts with
malice.
54
MCL 331.531(2)(a)(iii). As noted earlier, hospitals themselves are not
listed protected review entities.
55
MCL 331.532 provides that the release or publication of peer review
records, reports, findings, and conclusions shall be only for the following
purposes: (1) advancing health care research or education, (2) maintaining the
standards of health care professions, (3) protecting the financial integrity of any
governmentally funded program, (4) providing evidence relating to the ethics or
discipline of a health care provider, entity, or practitioner, (5) reviewing the
qualifications, competence, and performance of a health care professional with
respect to the selection and appointment of the professional to a health facility’s
(continued…)
21
publish a record of peer review proceedings, or the reports, findings, or
conclusions of a review entity.
However, peer review immunity is not absolute. A person, organization, or
entity that has acted with malice when engaging in a peer review function is not
protected from liability.57 Because the Legislature did not define “malice,” we
must determine what constitutes malice for purposes of peer review immunity.
We are guided by the Legislature’s directive that words that have acquired a
peculiar and appropriate meaning in the law shall be construed according to that
peculiar and appropriate meaning.58 “Malice” is clearly a word that has acquired a
peculiar meaning in the law. Indeed, reference to any legal dictionary confirms
that “malice” has acquired several peculiar meanings, depending on the context in
(…continued)
medical staff, and (6) complying with § 20175 of the Public Health Code, MCL
333.20175.
56
MCL 331.533 provides that “the record of a proceeding and the reports,
findings, and conclusions of a review entity and data collected by or for a review
entity . . . are confidential, are not public records, and are not discoverable and
shall not be used as evidence in a civil action or administrative proceeding.”
(Emphasis added.)
57
MCL 331.531(4). The immunity provided under MCL 331.531 is
separate and distinct from the immunity provided by MCL 333.16244 for a person
who acts in good faith in making a report to the HPRP. MCL 333.16244
establishes a presumption that a person who makes such a report acted in good
faith. This reporting immunity is not predicated on participation in peer review.
58
MCL 8.3a.
22
which it used. Our task in this case is to discern which peculiar meaning of
“malice” is the most appropriate for purposes of the peer review immunity statute.
The proper definition of “malice” for purposes of peer review immunity is
an issue of first impression in this Court. Over the years, Court of Appeals panels
have employed several divergent definitions. For instance, in Veldhuis v Allan,
supra, the Court of Appeals adopted the defamation definition of “actual
malice.”59 The panel in Veldhuis v Allan held that the statutory immunity
accorded to peer review activities does not apply “if the person supplying
information or data does so with knowledge of its falsity or with reckless disregard
of its truth or falsity. Similarly, a review entity is not immune from liability if it
acts with knowledge of the falsity, or with reckless disregard of the truth or falsity,
of information or data which it communicates or upon which it acts.”60
In this case, the Court of Appeals majority and dissent each adopted a
different definition of “malice.” The majority quoted Black’s Law Dictionary (5th
ed) for the proposition that “‘[m]alice in law is not necessarily personal hate or ill
will, but it is that state of mind which is reckless of law and of the legal rights of
59
See New York Times Co v Sullivan, 376 US 254, 279-280; 84 S Ct 710;
11 L Ed 2d 686 (1964); J & J Constr Co v Bricklayers & Allied Craftsmen, 468
Mich 722, 731; 664 NW2d 728 (2003); Lins v Evening News Ass’n, 129 Mich
App 419; 342 NW2d 573 (1983). It bears noting that the peer review immunity
statute was amended to include the malice exception to immunity after the seminal
New York Times v Sullivan case was decided. It is fair to say that Sullivan made a
seismic change in the law concerning defamatory communications.
23
the citizen.’”61 Using this definition, the Court of Appeals concluded that because
civil rights acts establish citizens’ legal rights, acting in disregard of those rights
represents a malicious act outside the scope of immunity granted under MCL
331.531.
Defendants contend that the defamation definition of “malice” utilized in
Veldhuis v Allan is the appropriate standard for defining malice under MCL
331.531. We agree.62 In defining malice for purposes of MCL 331.531(4), it is
(…continued)
60
Veldhuis v Allan, supra at 136-137 (citation omitted).
61
Feyz, supra at 704-705.
62
Justice Cavanagh concludes, largely by referencing a legal dictionary,
that the Legislature intended a different definition of “malice” than we adopt
today. Indeed, as the dissent correctly contends, reference to dictionaries may be
“helpful” in ascertaining legislative intent. Post at 2, citing Ford Motor Co v
Woodhaven, 475 Mich 425; 716 NW2d 247 (2006). However, because a word
can have many different meanings depending on the context in which it is used,
and because dictionaries frequently contain multiple definitions of a given word,
in light of this fact, it is important to determine the most pertinent definition of a
word in light of its context. See, e.g., Horace v City of Pontiac, 456 Mich 744,
756; 575 NW2d 762 (1998). That the definition of “malice” we adopt today has
been termed “actual malice” is not dispositive. We readily acknowledge that the
word “malice” has a number of definitions; “actual malice” is simply one of the
many terms that fall under the general umbrella of “malice.” See Black’s Law
Dictionary (8th ed). However, what is critical to our analysis is that “[w]ords are
given meaning by context or setting.” Consumers Power Co v Pub Serv Comm,
460 Mich 148, 163 n 10; 596 NW2d 126 (1999), citing Tyler v Livonia Pub
Schools, 459 Mich 382, 391; 590 NW2d 560 (1999). Peer review is a
communicative process seeking to improve patient care through internal self-
regulation. Given this context, we believe that the defamation definition of
“malice” most appropriately furthers the Legislature’s intent in providing
immunity to peer review participants. It is unclear to us why Justice Cavanagh
(continued…)
24
our duty “to discern and give effect to the intent of the Legislature.”63 To give
such effect we must consider the “plain meaning of the critical word or phrase as
well as ‘its placement and purpose in the statutory scheme.’”64 Peer review is a
communicative process, designed to foster an environment where participating
physicians can freely exchange and evaluate information without fear of liability if
the hospital ultimately relies on peer review evaluations and adversely affects the
reviewed physician’s hospital privileges. It is obvious that peer review immunity
is designed to promote free communications about patient care practices, as both
the furnishing of information to the peer review entity and the proper publication
of peer review materials are acts which are granted immunity. All the protected
activities relate to the exchange and evaluation of such information. Moreover,
the peer review statutory regime protects peer review from intrusive general public
scrutiny. All the peer review communications are protected from discovery and
use in any form of legal proceeding.
(…continued)
selects—from among all the available definitions of “malice”—the definition he
has chosen.
63
Sun Valley Foods, supra at 236.
64
Id. at 237, quoting Bailey v United States, supra at 145.
25
The proper definition of “malice” for purposes of the exception to peer
review immunity must be gleaned from this communicative context.65 The
defamation definition of “malice” first used by the panel in Veldhuis v Allan most
clearly comports with the statutory process established by the Legislature, because
it is the one definition that specifically concerns and promotes honest
communication. Moreover, the purpose of the malice exception is to keep
physicians focused on performing honest and candid peer review, while protecting
peer review participants from liability for every negative outcome that may be a
by-product of such communication. The defamation definition of “malice” is
uniquely addressed to communications and most effectively furthers this primary
function of peer review.
65
We note that MCL 331.531(3)(b) provides immunity to a review entity
for all non-malicious acts or communications within its scope as a review entity.
Indeed, it is difficult to conceive of an “act” that a properly functioning hospital
peer review entity could perform that is not communicative in nature. The
gathering and evaluating of information, as well as making recommendations
based on that evaluation, are indeed “acts.” But these “acts” certainly also have a
fundamental communicative aspect. Indeed, these acts are so inherently
communicative that were a peer review entity to perform them in such a manner as
to interfere with the purpose of keeping physicians focused on performing honest
and candid peer review—to distort the peer review process without regard to the
truth or falsity of the information it gathers or uses—such actions would also
necessarily be communicative in nature and subject to the malice standard we
adopt today. Moreover, if a hospital peer review entity were performing non-
communicative, non-evaluative “acts”—namely acts that do not advance the goal
of the statute to improve delivery of hospital care—such “acts” are arguably not
afforded immunity because they presumably would not be within the scope of the
hospital peer review entity’s function.
26
Under the “malice” definition used by the Feyz Court of Appeals majority,
every potential invasion of a physician’s legal rights committed during peer
review, regardless of the triviality of the act or the absence of knowledge of the
inaccuracy of the information relied upon, would abrogate immunity. Such a
definition of “malice” would undermine the peer review process by transforming it
into a legalistic, rights-driven process rather than its proper statutory mission—
honest professional medical evaluation of information about hospital patient
practices.66 This result is inconsistent with the statutory goals of the peer review
process and the stringent protections afforded to communicators and
communications made in peer review. In providing the extensive immunity for
peer review, the Legislature was obviously aware that such protections might
insulate from review and sanction the participants’ liability for some adverse
outcomes for physicians ultimately found by a credentialing hospital to lack the
requisite professional skills or standards. Such adverse outcomes equally
obviously were not, in and of themselves, deemed by the Legislature to be cause
for liability for those participating in the peer review process. However, making
66
It is noteworthy that the Legislature chose the unusual term “malice”
rather than a more common term such as “intent” as an exception to the immunity
granted. As stated, we believe that this is because the focus of the peer review
process narrowly concerns communications and the defamation definition of
“malice” is inexorably tied to communications. Equally significant, this definition
became widely known following the publication of New York Times v Sullivan,
supra.
27
unfavorable evaluations, determinations, and recommendations based on negative
information the peer review entity knows to be false would satisfy the malice
standard we adopt.67 We conclude, based on the language and structure of this
statute, that utilizing and acting on information known to be false is the type of
activity that the Legislature intended to prevent by including the malice exception
to immunity. The defamation definition of “malice” promotes the goals of peer
review because peer review participants are not protected if they are not
performing evaluations with a focus on improving patient care, but rather on the
basis of false extraneous factors unrelated to patient care.
C. HOSPITAL STAFFING DECISIONS ARE NOT IMMUNE FROM
LIABILITY
Our lower courts have made broad use of the now-repudiated
nonintervention doctrine that provided, in some formulations, blanket immunity
for any staffing decision associated with peer review. We believe that the
widespread use of this doctrine has caused some confusion concerning the
relationship between the immunity granted to participants in the peer review
process and the nature of liability imposed on the actual decision maker in hospital
staffing questions, namely, the hospital itself. As stated, decisions such as
67
This is especially true because any disciplinary action taken against the
physician on the basis of peer review findings would have to be disclosed upon
request to any other hospital from which the physician is seeking staff privileges,
credentials, or employment. See MCL 331.531(6) and MCL 333.20175(6).
28
Hoffman, Sarin, and Long applied the common-law immunity provided by the
nonintervention doctrine to hospitals without regard to the fact that the statute
itself grants immunity only to enumerated peer review participants and their
communications. Hospitals are not similarly covered by the peer review statute.
It appears that judicial reliance on the sweeping nonintervention doctrine obviated
the necessity of examining whether a hospital, as decision maker, was entitled to
the immunity provided by the statute.
In this case, defendants clearly assume and argue that an expansive
construction of the peer review immunity statute will insulate the hospital
defendant from liability. Contrarily, the Court of Appeals majority and dissent
sought to construe the peer review immunity statute in a way to avoid insulating
the hospital from liability for civil rights claims.68 None of these positions
comports with a reasonable construction of the statute before us, and both
misapprehend the scope of its protection. It is for this reason that both the
majority and dissenting opinions of the Court of Appeals panel in this case strain
to impose on the statutory term “malice” a construction that has little to do with
the communicative function of the peer review process.
68
It is also important to note that, until the decision in this case, none of the
published peer review immunity statute cases involved a civil rights claim or an
existing statutory claim. See, e.g., Long, supra; Veldhuis v Allan, supra;
Regualos, supra. Indeed, as noted in footnote 40, at least one case involved an
effort to create an independent cause of action for malice based on the peer review
immunity statute itself.
29
Because of the confusion on this point illustrated by the published peer
review Court of Appeals cases, we take this opportunity to clarify that the peer
review immunity statute extends only to the communications made, and the
participants who make them, in the peer review process, not to the hospital that
makes the ultimate decision on staffing credential questions.
Our conclusion is rooted in the language of the immunity statute itself.
Nothing in the peer review immunity statute suggests that it applies to any person
or entity except those involved in the communicative concern of gathering data
and evaluating hospital medical practices, as well as those who publish peer
review information for the listed proper statutory purposes. It does not apply to
the hospital decision maker that might rely upon the work product of a peer review
committee. Moreover, MCL 333.21513(a) and (c) designate that the hospital is
the statutory decision maker concerning staffing privileges. In other words, the
peer review process may assemble and assess data about a physician’s
competence, and it may even make a recommendation to the hospital leadership
bearing on a staffing issue, but it is the hospital that remains ultimately and legally
responsible for deciding issues relating to staffing privileges.
Thus, the hospital does not fit within the protections afforded by the peer
review immunity statute when it makes the ultimate staffing decision.
Consequently, if the defendant hospital here is covered by one or more of the
several state and federal civil rights acts plaintiff has sued under, and if staffing
30
privileges are an activity protected from discrimination by such state and federal
acts, then the hospital is required to defend its decision.69 What plaintiff may not
do in suing the hospital defendant is invade the protections afforded to participants
in the peer review process without establishing malice as we have defined it in this
opinion.
CONCLUSION
We repudiate the doctrine of judicial nonintervention because it is
inconsistent with the statutory peer review process established in MCL 331.531.
Furthermore, we hold that malice exists when a person supplying information or
data to a peer review entity does so with knowledge of its falsity or with reckless
disregard of its truth or falsity. Similarly, a peer review entity is not immune from
liability if it acts with knowledge of the falsity, or with reckless disregard of the
truth or falsity, of information or data that it communicates or upon which it acts.
Although this definition originated in the context of defamation, this definition is
uniquely appropriate to Michigan’s peer review scheme, as peer review immunity
is based on the communication of information about professional activities and
standards. Moreover, this definition furthers the purpose of peer review immunity
69
As stated earlier, this case was decided on motion. The merits of
plaintiff’s statutory claims have not been decided. We express no opinion on the
validity of any of plaintiff’s claims.
31
in that it allows those who engage in the peer review process to candidly and
honestly evaluate a physician’s competence without fear of exposure to liability.
Accordingly, the judgment of the Court of Appeals is vacated, and we
remand this case to the Monroe Circuit Court for further proceedings consistent
with this opinion.
Robert P. Young, Jr.
Clifford W. Taylor
Maura D. Corrigan
Stephen J. Markman
32
STATE OF MICHIGAN
SUPREME COURT
BRUCE B. FEYZ, M.D.,
Plaintiff-Appellee,
v No. 128059
MERCY MEMORIAL HOSPITAL;
MEDICAL STAFF OF MERCY
MEMORIAL HOSPITAL; RICHARD
HILTZ; JAMES MILLER, D.O.; JOHN
KALENKIEWICZ, M.D.; J. MARSHALL
NEWBERN, D.O.; and ANTHONY
SONGCO, M.D.,
Defendants-Appellants.
CAVANAGH, J. (concurring in part and dissenting in part).
I concur with many of the results reached by the majority opinion.
Specifically, I agree that, because MCL 331.5311 establishes qualified immunity
1
MCL 331.531 provides in relevant part:
(1) A person, organization, or entity may provide to a review
entity information or data relating to the physical or psychological
condition of a person, the necessity, appropriateness, or quality of
health care rendered to a person, or the qualifications, competence,
or performance of a health care provider.
* * *
(continued…)
for peer review entities and participants, there is no justification in this state for
recognizing the judicial nonintervention doctrine. I also agree that the judicial
nonintervention doctrine should not be applied to a private hospital’s general
staffing decisions. I disagree, however, with the majority’s conclusion that the
term “malice,” as used in MCL 331.531, should be defined under the principles of
“actual malice” in accordance with defamation law.
Notably, the Legislature did not define “malice” in MCL 331.531. Like the
majority, I agree that “malice” is a term that has acquired a peculiar and
appropriate meaning in the law. Therefore, this Court must construe the term
“malice” according to its peculiar and appropriate legal meaning. Ford Motor Co
v Woodhaven, 475 Mich 425; 716 NW2d 247 (2006); MCL 8.3a. Thus, because
“malice” is a legal term, resort to a legal dictionary is helpful. Ford Motor Co,
supra at 440. Reference to a legal dictionary confirms that “malice” is defined as
(…continued)
(3) A person, organization, or entity is not civilly or
criminally liable:
(a) For providing information or data pursuant to subsection
(1).
(b) For an act or communication within its scope as a review
entity.
(c) For releasing or publishing a record of the proceedings, or
of the reports, findings, or conclusions of a review entity, subject to
sections 2 and 3.
(continued…)
2
follows: “The intent, without justification or excuse, to commit a wrongful act” or
“[r]eckless disregard of the law or of a person’s legal rights.” Black’s Law
Dictionary (7th ed).2 Because there is no indication that the Legislature intended
to alter the meaning of the legal term “malice” or to use any variation of that term
that may apply in unrelated contexts,3 “malice,” as used in MCL 331.531 should
be interpreted consistently with its legal definition and should not be defined, as
the majority does, solely by reference to “actual malice” under defamation law.
Simply stated, the Legislature used the term “malice,” not “actual malice.”
As noted by this Court in J & J Constr Co v Bricklayers & Allied Craftsmen, 468
Mich 722, 731; 664 NW2d 728 (2003):
Under long-settled constitutional principles concerning the
First Amendment rights of freedom of speech and freedom of the
press, a public-figure plaintiff must establish that a defendant made
(…continued)
(4) The immunity from liability provided under subsection (3)
does not apply to a person, organization, or entity that acts with
malice.
2
Notably, the Court of Appeals majority concluded that “‘[m]alice in law is
not necessarily personal hate or ill will, but it is that state of mind which is
reckless of law and of the legal rights of the citizen.’” 264 Mich App 699, 704-
705; 692 NW2d 416 (2005), quoting Black’s Law Dictionary (5th ed). Further,
the Court of Appeals partial dissent would have applied the defamation definition
of “malice.” Id. at 726-727 (Murray, P.J., concurring in part and dissenting in
part.).
3
Significantly, “actual malice” is defined as “1. The deliberate intent to
commit an injury, as evidenced by external circumstances . . . . 2. Defamation.
Knowledge (by the person who utters or publishes a defamatory statement) that a
statement is false, or reckless disregard about whether the statement is true.”
Black’s Law Dictionary (7th ed), p 968.
3
defamatory statements with “actual malice” in order to prevail in a
defamation action. New York Times[ Co v Sullivan, 376 US 254; 84
S Ct 710; 11 L Ed 2d 686 (1964)] (establishing the “actual malice”
standard for liability for defamation of public officials); Curtis
Publishing Co v Butts, 388 US 130; 87 S Ct 1975; 18 L Ed 2d 1094
(1967) (extending the “actual malice” standard to public figures).
“Actual malice” exists when the defendant knowingly makes a false
statement or makes a false statement in reckless disregard of the
truth. [Emphasis added.]
Further, and as noted earlier, Black’s Law Dictionary (7th ed) defines “actual
malice” in the context of defamation as “[k]nowledge (by the person who utters or
publishes a defamatory statement) that a statement is false, or reckless disregard
about whether the statement is true.” Accordingly, reference to a legal dictionary
and this Court’s case law confirms that the term “actual malice” pertains in
defamation law. And because the Legislature used the term “malice” in MCL
331.531, not “actual malice,” there is no reason to suspect that the Legislature
intended principles of defamation law to apply under the peer review statute.
Additionally, interpreting “malice” as “actual malice” in accordance with
defamation law would read the term “act” out of MCL 331.531. MCL 331.531
provides that immunity will be provided for “an act or communication within its
scope as a review entity” as long as the person, organization, or entity does not act
with malice. Accordingly, it appears as if the Legislature had a broader
understanding of immunity under MCL 331.531 than that contemplated by the
majority. In other words, while the defamation definition of “actual malice” might
arguably be warranted if MCL 331.531 used that term and the statute dealt only
4
with a communication, the legal definition of “malice” must apply because MCL
331.531 specifically deals with “act[s] or communication[s].”
Further, I am also unpersuaded by the majority’s theory that the defamation
law definition of “actual malice” must pertain to MCL 331.531 because the
Legislature amended the statute to include a malice exception sometime after New
York Times Co v Sullivan, 376 US 254; 84 S Ct 710; 11 L Ed 2d 686 (1964), was
decided. The Legislature added the malice exception roughly 11 years after
Sullivan, and the majority has not pointed to any other evidence apart from an 11-
year gap suggesting that the amendment was a direct response to Sullivan,
particularly where Sullivan uses the term “actual malice” and MCL 331.531 does
not. Nor am I persuaded by the majority’s rationale that “act,” as used in MCL
331.531, must have a “fundamental communicative aspect” and that any act that is
“noncommunicative, nonevaluative” is outside the scope of peer review. Ante at
26 n 65. There is simply no reason to suspect that the Legislature intended to
create such a redundancy in MCL 331.531—i.e., immunity is provided for
communicative acts or communications within the scope of peer review. Again,
MCL 331.531 provides immunity for “act[s] or communication[s].” Nor am I
persuaded by the majority’s rationale that the legal meaning of the term “malice”
would circumvent the entire peer review process. Rather, a peer review
participant is still provided immunity for a nonmalicious “act or communication
within its scope as a review entity” as directed by the Legislature.
5
In sum, I agree with the majority’s decision to remand this case to the
circuit court. On remand, however, I would instead direct the circuit court to
apply the legal definition of the term “malice” because there is no indication in
MCL 331.531 that the Legislature intended any other meaning.
Michael F. Cavanagh
Elizabeth A. Weaver
Marilyn Kelly
6