In the
United States Court of Appeals
For the Seventh Circuit
____________________
No. 22-1609
HELEN FRAZIER-HILL,
Plaintiff-Appellant,
v.
CHICAGO TRANSIT AUTHORITY and GEORGETTE HAMPTON,
Defendants-Appellees.
____________________
Appeal from the United States District Court for the
Northern District of Illinois, Eastern Division.
No. 1:18-cv-3544 — Steven C. Seeger, Judge.
____________________
ARGUED JANUARY 18, 2023 — DECIDED AUGUST 2, 2023
____________________
Before HAMILTON, JACKSON-AKIWUMI, and LEE, Circuit
Judges.
LEE, Circuit Judge. Helen Frazier-Hill was terminated from
her employment as a bus driver for the Chicago Transit Au-
thority (“CTA”) in September 2020. She sued the CTA, alleg-
ing that it failed to provide her a reasonable accommodation
in violation of the Americans with Disabilities Act, 42 U.S.C.
§ 12101 et seq. (“ADA”). Specifically, she claims that the CTA
should have allowed her to drive only standard, non-
2 No. 22-1609
articulated buses due to certain maladies caused by her carpal
tunnel syndrome. The parties filed cross-motions for sum-
mary judgment, and the district court granted summary judg-
ment in favor of the CTA. Because no reasonable jury could
find based on this record that Frazier-Hill was disabled within
the meaning of the ADA, we affirm.1
I. BACKGROUND
Frazier-Hill was hired as a part-time bus driver for the
CTA in 1998 until she transitioned to a full-time role in 2000.
As many Chicagoans know, the CTA’s bus fleet consists of
two main types of buses: 40-foot standard buses and 60-foot
articulated buses. The longer, articulated buses are those that
have two cabins with a pivoting joint connecting them in the
middle, like an accordion. Or, to borrow the district court’s
explanation, these buses “bend in the middle, like a straw.”
Frazier-Hill v. Chi. Transit Auth., No. 18-cv-3544, 2022 WL
787970, at *1 (N.D. Ill. Mar. 15, 2022). The two bus types have
the same steering wheel size and driver’s seat, as well as var-
ious controls, save minor variations based on manufacturer.
And in both bus types, the driver can adjust the height and
angle of the steering wheel as needed. During her tenure as a
bus driver, Frazier-Hill operated both standard and articu-
lated buses.
1 Frazier-Hill also sued Georgette Hampton, the CTA’s Senior Man-
ager of Human Resources Benefit Services and Chairperson of the Accom-
modation Review Committee, in her individual capacity pursuant to
42 U.S.C. § 1983, alleging that Hampton violated her Fourteenth Amend-
ment right to equal protection by denying her an accommodation. The
district court granted summary judgment in favor of Hampton on this
claim, a decision that Frazier-Hill does not appeal.
No. 22-1609 3
In 2013, Frazier-Hill injured her wrists when she tripped
and fell while on duty. She was diagnosed with bilateral car-
pal tunnel syndrome. As described by the district court,
“[c]arpal tunnel syndrome occurs when the median nerve,
housed in the carpal tunnel and running from the forearm
into the palm of the hand, becomes pressed or squeezed at the
wrist.” Frazier-Hill, 2022 WL 787970, at *3. “As a result, carpal
tunnel can cause numbness, weakness, and pain in the hand
and wrist.” Id.
While she recovered from her injury, the CTA placed Fra-
zier-Hill in its Transitional Return to Work (“TRTW”) pro-
gram.2 And, in November 2014, after nearly a year in the pro-
gram, Frazier-Hill was cleared to resume her ordinary job re-
sponsibilities. Upon her return, she operated standard buses
about 80% of the time, and articulated buses about 20% of the
time.
Unfortunately, on April 12, 2016, Frazier-Hill aggravated
her wrist injury. She went to her physician, Dr. Alfonso Mejia,
and complained of right-hand burning and left-hand numb-
ness and tingling. Dr. Mejia determined that these were likely
recurrent symptoms of bilateral carpal tunnel syndrome and
recommended that Frazier-Hill take a couple weeks off to rest
her wrists. Two weeks later, Frazier-Hill was seen by an occu-
pational therapist who reported that Frazier-Hill was having
2 The TRTW program allows employees injured on duty to work less
than their full-duty assignment for a limited period of time, with the goal
of returning to a full-duty assignment as soon as possible. The program is
temporary in nature and is not available for employees who are perma-
nently prevented from returning to their full-time position due to injury.
4 No. 22-1609
difficulty “using the computer, writing, carrying/lifting > 10
lbs, sleeping and driving.”
Frazier-Hill came to believe that driving articulated buses
aggravated her carpal tunnel, and over the course of the next
three years, she would submit six requests seeking an accom-
modation to drive only standard, non-articulated buses. Be-
cause the parties dispute the relevance of some of these re-
quests, we briefly discuss the circumstances of each.
A. First and Second Accommodation Requests
On May 7, 2016, while still on leave, Frazier-Hill requested
that she not be required to drive articulated buses and sub-
mitted a medical note from Dr. Mejia stating that she was tem-
porarily disabled until June 6, 2016, due to carpal tunnel syn-
drome. In the note, Dr. Mejia indicated that Frazier-Hill could
return to work on June 6 only if she was not required to drive
articulated buses.
The CTA reviewed Frazier-Hill’s request in various meet-
ings spanning June to October 2016. During this time, the CTA
sought, among other things, additional statements from Dr.
Mejia to substantiate the reason for the requested accommo-
dation. In response, Dr. Mejia explained that his recommen-
dation that Frazier-Hill avoid articulated buses was based on
her own statements that driving those buses put more stress
on her hands. The CTA’s Bus Training and Instruction De-
partment, however, came to a different conclusion. It deter-
mined that a driver experienced no difference when driving
an articulated bus versus any other bus model.
On September 20, 2016, while the CTA was still reviewing
her first request, Frazier-Hill submitted a second request that
she not drive articulated buses. Enclosed with this request
No. 22-1609 5
was a September 15, 2016, orthopedic report from Dr. Mejia
stating that Frazier-Hill’s carpal tunnel was “not very symp-
tomatic” when she was not working, but that Frazier-Hill was
“concerned [that left hand numbness] may flare with in-
creased activity such as at work.”
On October 28, 2016, the CTA denied Frazier-Hill’s May
2016 request. Based in part on the Bus Training and Instruc-
tion Department’s findings, the CTA concluded that the
“medical documentation submitted [did] not substantiate”
Frazier-Hill’s requested accommodation. The record is un-
clear as to what came of Frazier-Hill’s September 2016 re-
quest, but—given what happened next—it is safe to assume
that it too was denied.
B. Frazier-Hill’s Return to Work and Surgery
Frazier-Hill returned to work without any accommoda-
tion in November 2016. Over the next ten months, using her
near-twenty-year seniority with the CTA, Frazier-Hill opted
exclusively for routes that required the operation of only
standard, 40-foot buses.
In September 2017, Frazier-Hill stopped working to un-
dergo carpal tunnel release and trigger thumb release sur-
gery. The surgery was successful, and Frazier-Hill remained
on leave to recuperate.
While she was recovering, Frazier-Hill was designated to
the CTA’s “Area 605” in December 2017. Area 605 is an em-
ployment leave status for union employees who have been
deemed medically unfit to perform the essential functions of
their positions due to injury or illness. Generally, an employee
can only remain in Area 605 for up to two years but may re-
ceive a one-year extension with supporting medical
6 No. 22-1609
documentation. To return to work from Area 605, an em-
ployee must, among other things, provide medical documen-
tation that she can perform her regular duties without any re-
strictions. If an employee in Area 605 believes that a reasona-
ble accommodation would allow her to resume work, she can
request one.
C. Third and Fourth Accommodation Requests
Eager to get back behind the wheel, Frazier-Hill obtained
a medical report stating that she could return to work on Jan-
uary 15, 2018, so long as she did not operate articulated buses.
She submitted this report with her third accommodation re-
quest, again seeking an accommodation to drive only stand-
ard buses. The CTA denied the request on February 26, 2018,
noting that it had determined previously that the physical de-
mands of driving an articulated bus were no different than
the physical demands of driving any other CTA bus. And so,
Frazier-Hill remained in Area 605.
Frazier-Hill tried again in April 2018, submitting her
fourth accommodation request to drive only standard buses
so she could “continue ear[n]ing a living.” She emphasized
that she could work, so long as that work was limited to oper-
ating standard buses. She once more included a note from Dr.
Mejia stating that she could return to work with this accom-
modation.
While the CTA was reviewing this request, Frazier-Hill
was evaluated by an occupational therapist. The therapist
noted that Frazier-Hill exhibited deficiencies in “end range
composite grasping, strength, [and] soft tissue restrictions,”
which limited her ability to open tight jars, carry a shopping
bag, wash her back, or use a knife to cut food.
No. 22-1609 7
The CTA denied Frazier-Hill’s request for a fourth time on
April 30, 2018, listing the same reason as its prior denial.
D. Fifth and Sixth Accommodation Requests
In 2019, nearing the end of her time in Area 605, Frazier-
Hill filed two more accommodation requests—one on July 13,
and another on November 21.3 Each time, the CTA sought ad-
ditional medical documentation from Dr. Mejia, but received
none. Consequently, the CTA closed Frazier-Hill’s fifth and
sixth requests on October 15, 2019, and on February 12, 2020,
respectively, and denied the requested accommodation.
Meanwhile, Frazier-Hill underwent more medical evalua-
tions. In an August 1, 2019, medical report, Dr. Mejia noted
that Frazier-Hill’s carpal tunnel prevented her from “heavy
lifting, strenuous activities, [and] driving articulated buses.”
Later, on December 17, 2019, Frazier-Hill completed a job-spe-
cific functional capacity evaluation which analyzed twenty-
one different physical demands, including lifting and reach-
ing. The evaluating physician determined that Frazer-Hill
possessed the physical capabilities and tolerances to perform
all of the essential functions of the bus operator job. For exam-
ple, the physician wrote, Frazier-Hill displayed no limitation
on her ability to reach forward or overhead, or to grip, and
she was able to lift 12.5 pounds, well beyond the job require-
ment of 10 pounds.
E. Termination
Frazier-Hill’s time in Area 605 expired on September 28,
2020. And, because she lacked medical documentation stating
3 Frazier-Hill obtained a one-year extension in Area 605 on July 19,
2019, allowing her to remain on leave until September 28, 2020.
8 No. 22-1609
that she would be able to resume her full-time job responsi-
bilities as a driver of both standard and articulated buses, her
employment was terminated.
As relevant here, Frazier-Hill claims that the CTA failed to
provide her with a reasonable accommodation in violation of
the ADA by refusing to assign her to only standard buses. Fol-
lowing discovery, the parties filed cross-motions for sum-
mary judgment, and the district court granted summary judg-
ment in favor of the CTA and against Frazer-Hill, concluding
that she had failed to establish that her carpal tunnel syn-
drome substantially limited a major life activity—that is, that
she was “disabled” within the meaning of the ADA—during
the events in question. Frazier-Hill, 2022 WL 787970, at *17.
Frazier-Hill appeals.
II. DISCUSSION
Summary judgment is appropriate where there are no ma-
terial facts in dispute and the moving party is entitled to judg-
ment as a matter of law. FED. R. CIV. P. 56(a). We review cross-
motions for summary judgment de novo, construing all facts
and drawing all reasonable inferences in favor of the party
against whom the motion under review was made. Juday v.
FCA US LLC, 57 F.4th 591, 594 (7th Cir. 2023).
To prevail on her failure-to-accommodate claim, Frazier-
Hill must show that: “(1) [she] was a qualified individual with
a disability; (2) the [CTA] was aware of the disability; and
(3) the [CTA] failed to reasonably accommodate the disabil-
ity.” Conners v. Wilkie, 984 F.3d 1255, 1260–61 (7th Cir. 2021).
The primary question on appeal is whether Frazier-Hill has
established that she had a “disability” when the CTA denied
her request for accommodation. See Bay v. Cassens Transp. Co.,
No. 22-1609 9
212 F.3d 969, 974 (7th Cir. 2000) (explaining that whether an
employee is a qualified individual with a disability “is to be
determined as of the time the employment decision was
made”).
Before we can reach that issue, however, we must deter-
mine which of Frazier-Hill’s accommodation requests form
the basis of her present claim.
A. Accommodation Requests
Frazier-Hill submitted requests for an accommodation to
drive only standard buses on May 7, 2016; September 20, 2016;
January 9, 2018; April 19, 2018; July 13, 2019; and November
21, 2019. There is no dispute that the two 2018 requests are at
issue, but the parties disagree as to whether the two 2016 re-
quests and the two 2019 requests remain part of this case. In
the end, we, like the district court, conclude that we need only
consider the denial of Frazier-Hill’s two 2018 requests.
1. 2016 Accommodation Requests
On appeal, Frazier-Hill contends that the allegations in the
operative complaint adequately raise the CTA’s denials of her
2016 requests. But Frazier-Hill did not raise those denials be-
fore the district court in response to the CTA’s summary judg-
ment motion. Indeed, Frazier-Hill’s own representations of
the dispute in her summary judgment briefing are limited to
the 2018 denials of her requests. She argued, for example, that
the CTA’s “adverse action is to be determined as of the Feb-
ruary 26, 2018, denial of her January 9, 2018, accommodation
request,” and that it was her January 2018 accommodation re-
quest that “triggered” the CTA’s liability. By failing to raise
any claims based on the 2016 requests when opposing sum-
mary judgment, she has waived them. See Bradley v. Vill. of
10 No. 22-1609
Univ. Park, 59 F.4th 887, 897 (7th Cir. 2023); Hackett v. City of S.
Bend, 956 F.3d 504, 509 (7th Cir. 2020).
2. 2019 Accommodation Requests
Frazier-Hill’s insistence that we consider the denials of her
2019 accommodation requests is likewise misplaced. She did
not include these denials in the operative complaint she filed
on December 12, 2020—ten months after her final accommo-
dation request was denied. She then affirmatively disclaimed
the 2019 requests at summary judgment, telling the district
court that her July 2019 request and subsequent denial were
“outside the scope of the complaint, and should not be con-
sidered.” We see no reasons why her November 2019 request
should not be treated in the same fashion.
With this dispute settled, we move to the merits of Frazier-
Hill’s claim, which arises out of the CTA’s denial of her 2018
requests to drive only standard buses.
B. Failure to Accommodate
As noted, to succeed on her claim, Frazier-Hill must estab-
lish that she had a disability when the CTA denied her accom-
modation requests in 2018. See Bay, 212 F.3d at 974. The ADA
defines a disability as “(A) a physical or mental impairment
that substantially limits one or more major life activities of
such individual; (B) a record of such an impairment; or (C) be-
ing regarded as having such an impairment.” 42 U.S.C.
§ 12102(1). Frazier-Hill relies on the first prong, arguing that
her bilateral carpal tunnel syndrome (which is undisputedly
a physical impairment) substantially limited certain major life
activities.
Under the ADA, an employee can establish a substantially
limiting impairment by presenting evidence of her relative
No. 22-1609 11
inability “to perform a major life activity as compared to most
people in the general population.” 29 C.F.R. § 1630.2(j)(1)(ii).
But whether an impairment substantially limits a major life
activity is “not meant to be a demanding standard,” and
“shall be construed broadly in favor of expansive coverage.”
Id. § 1630.2(j)(1)(i). Thus, an impairment “need not prevent, or
significantly or severely restrict, the individual from perform-
ing a major life activity in order to be considered substantially
limiting.” Richardson v. Chi. Transit Auth., 926 F.3d 881, 888–89
(7th Cir. 2019) (quoting 29 C.F.R. § 1630.2(j)(1)(ii)).
The ADA’s implementing regulations provide a non-ex-
haustive list of major life activities, including lifting, reaching,
working, and the operation of a major bodily function (such
as musculoskeletal functions). 29 C.F.R. § 1630.2(i)(1)(i)–(ii).
Here, Frazier-Hill argues that her carpal tunnel syndrome
limited her ability to lift and reach.4
1. Lifting
As Frazier-Hill sees it, the record contains sufficient evi-
dence from which a reasonable jury could find that, when the
CTA denied her 2018 accommodation requests, her carpal
tunnel syndrome substantially limited her ability to lift.
In support, she points to various medical and physical
therapy reports that she had submitted to the CTA in support
of her May 7, 2016, accommodation request. One of these re-
ports—an April 26, 2016, occupational therapy report—indi-
cated that Frazier-Hill had difficulty “carrying/lifting > 10
4 Although Frazier-Hill also asserted in the district court that she was
substantially limited in the major life activity of “working,” she has aban-
doned that argument on appeal.
12 No. 22-1609
lbs.” Others reported that, throughout 2016, Frazier-Hill’s car-
pal tunnel syndrome ranged from causing minor symptoms
(such as numbness, tingling, and swelling) to being asympto-
matic, but unresolved. In Frazier-Hill’s view, these reports
demonstrate that her carpal tunnel syndrome substantially
limited her ability to lift beginning in 2016 through denial of
her accommodation requests in 2018. The district court disa-
greed, noting that a single report of a difficulty lifting in 2016
was “not enough to support a finding by a reasonable jury
that Frazier-Hill was disabled in 2018, when the CTA denied
her requests.” Frazier-Hill, 2022 WL 787970, at *15. We agree.
In September 2017, Frazier-Hill underwent carpal tunnel
release surgery on her left hand, which she admits improved
her carpal tunnel symptoms. Indeed, a medical report from
her physician on January 4, 2018—about three months after
her operation and five days prior to her first accommodation
request of 2018—indicated no work restrictions other than a
temporary inability to drive articulated buses. Notably, the
doctor declined to check any of the boxes indicating that Fra-
zier-Hill was restricted in, for example, lifting, pushing, walk-
ing, bending, carrying, pulling, or stooping. What is more, an
April 27, 2018, occupational therapy report also noted no def-
icits in lifting. No reasonable jury could find from this record
that the lifting limitation observed in April 2016 was still pre-
sent by the time that the CTA denied Frazier-Hill’s accommo-
dation requests in 2018. See Fleishman v. Cont’l Cas. Co.,
698 F.3d 598, 607 (7th Cir. 2012).
To be sure, under some circumstances, bilateral carpal
tunnel syndrome could qualify as an episodic condition or be
in remission, in which case a resulting impairment would re-
main a disability. 42 U.S.C. § 12102(4)(D) (“An impairment
No. 22-1609 13
that is episodic or in remission is a disability if it would sub-
stantially limit a major life activity when active.”). Frazier-Hill
believes that this is such a case and points to an August 1,
2019, report from her physician, noting her limited ability to
engage in heavy lifting and strenuous activities.
The problem is that, in the district court, Frazier-Hill ar-
gued that her health in 2019 was irrelevant to her condition in
2018. Specifically, when the CTA pointed to a December 17,
2019, functional capacity evaluation showing that Frazier-Hill
was able to lift 12.5 pounds without pain (which was more
than the 10-pound minimum her job requires), she argued
that, because the test had been administered nearly 22 months
after her first 2018 accommodation request, the report had
nothing to say about her status in 2018. The district court
agreed. Frazier-Hill, 2022 WL 787970, at *15 n.11. Yet now, she
urges us to accept a physician’s report from only three months
earlier to draw the opposite conclusion. Having convinced
the district court otherwise, the doctrine of judicial estoppel
prevents Frazier-Hill from having it both ways. See In re
Knight-Celotex, LLC, 695 F.3d 714, 721–22 (7th Cir. 2012).5
5 Even if the doctrine of judicial estoppel were not to apply, Frazier-
Hill has waived her ability to rely on the August 1, 2019, report to show
an inability to lift by failing to fully develop this argument in the district
court. Puffer v. Allstate Ins. Co., 675 F.3d 709, 718 (7th Cir. 2012). Frazier-
Hill’s summary judgment briefing merely states that “[m]edical reports
prepared by [her] doctor between April 12, 2016, to August 1, 2019, con-
sistently show that she suffered from bilateral carpal tunnel syndrome and
that she has been treated multiple times.” This statement indicates only
that she had carpal tunnel syndrome (which is undisputed); it says noth-
ing of her ability to lift. We see no other reliance on the August 1, 2019,
report’s lifting limitation in her summary judgment briefing.
14 No. 22-1609
Frazier-Hill also argues that an April 2018 occupational
therapy report indicating her limited ability to carry a shop-
ping bag should be construed broadly as a limitation on her
ability to lift. She argues that carrying a shopping bag neces-
sarily involves lifting it. But the report deals specifically with
grip strength, not the ability to lift. Indeed, the physician’s as-
sessment expressly noted changes in Frazier-Hill’s grip
strength—that her right hand had slightly improved, but her
left hand had slightly decreased—and was silent as to Frazier-
Hill’s ability to lift. Thus, the district court correctly con-
cluded that the 2018 occupational therapy report did not sup-
port a limitation on lifting.
In short, the record is devoid of any evidence from which
a reasonable jury could find that, at the time the CTA denied
her accommodation requests in 2018, Frazier-Hill was sub-
stantially limited in the major life activity of lifting.
2. Reaching
Frazier-Hill also challenges the district court’s determina-
tion that there was insufficient evidence to support her claim
that her carpal tunnel syndrome substantially restricted her
ability to reach. The district court quickly disposed of this ar-
gument, explaining that Frazier-Hill had failed to cite any ev-
idence of such a limitation. Frazier-Hill, 2022 WL 787970, at
*14.
On appeal, Frazier-Hill points again to the April 2018 oc-
cupational therapy report indicating that she had trouble
washing her back, which she argues involves reaching around
her body with a brush or washcloth. Citing Merriam-Web-
ster’s definition of “reaching,” she also argues that “reaching”
involves “grasping,” and since the district court
No. 22-1609 15
acknowledged possible deficits in grip strength, she was nec-
essarily limited in her ability to reach. Whatever the strength
of these arguments, Frazier-Hill failed to raise them before the
district court, and she cannot rely on them now. Bradley,
59 F.4th at 897.6
III. CONCLUSION
For these reasons, we conclude that no reasonable jury
could find on this record that Frazier-Hill was substantially
limited in a major life activity when the CTA denied her 2018
requests for accommodation. We therefore agree with the dis-
trict court that Frazier-Hill failed to establish that she quali-
fied as disabled under the ADA. Because the existence of a
disability is a prerequisite to the success of Frazier-Hill’s fail-
ure-to-accommodate claim, we need not address any remain-
ing arguments as to the reasonableness of Frazier-Hill’s re-
quested accommodation or the CTA’s alleged failure to en-
gage in the interactive process.
AFFIRMED.
6 The scope of our review today is limited by the record before us. But
we reiterate that whether an employee’s impairment renders her disabled
is not meant to be a “demanding standard.” 29 C.F.R. § 1630.2(j)(1)(i). Had
Frazier-Hill argued below that her carpal tunnel substantially limited her
ability to grip—a musculoskeletal function—the outcome may have been
different. But it is not the job of the district court to sift through the record
and identify the best argument for her. United States v. 5443 Suffield Terrace,
607 F.3d 504, 510 (7th Cir. 2010).