Real Good Food Store, Inc. v. FIRST NAT. BK. OF Or.

*1059TONGUE, J.

This is an action against a bank to recover $1,169.64 alleged to have been placed by plaintiff in a "night depository” of defendant, but not credited to plaintiff’s account. Defendant demurred to the complaint. The demurrer was overruled and defendant declined to plead further. Judgment was then entered for plaintiff and defendant appeals.

By its demurrer defendant admits, for purposes of the demurrer, plaintiff’s allegations that plaintiff "deposited” $1,404.22 in defendant’s night depository; that defendant then "exercised exclusive possession, control and authority over such deposit,” but "failed and refused to credit the account of plaintiff with the amount of such deposit”; that "defendant through its employees and agents has failed to exercise due care in the handling of and accounting for plaintiff’s deposit”; and that plaintiff’s loss was a direct and proximate result of such negligence. Plaintiff’s complaint also alleged, as a second count, that defendant "breached its contract by failing to credit to the account of plaintiff the amount of $1,404.22.”

Defendant defends on the ground that a written contract between plaintiff and the bank contained a provision relieving the bank of liability for the loss of any deposit made by plaintiff in its night depository1 and that an essentially similar contract provision was held to be valid by this court in Irish & Swartz Stores v. First Nat’l Bk., 220 Or 362, 349 P2d 814 (1960).

We believe that the facts alleged in plaintiff’s *1060complaint, which are admitted for purposes of the demurrer, state a cause of action against the defendant bank. In Irish & Swartz tine "only issue which was presented to the jury was that of delivery, i.e., did plaintiff make a delivery of the bag in question * * * to the defendant?” 220 Or at 367. That case was tried before a jury, which returned a verdict in favor of the bank based upon its special finding that plaintiff did not make a delivery of the bag to the defendant. In this case it is admitted by defendant’s demurrer that the money was delivered to the "exclusive” possession and control of the defendant.

If the bank had denied that it received the deposit then a question of fact would have arisen which, as in Irish & Swartz, should have been submitted to the jury. When, however, a bank has admitted that the money was delivered to it, we believe that the burden should be upon it to prove that the loss did not occur as a result of the negligence or dishonesty of its employees and that the bank should not be permitted to invoke the terms of an exculpatory clause to relieve it of liability for the negligence or dishonesty of its own employees.

In Pilson v. Tip-Top Auto Co., 67 Or 528, 136 P 642 (1913), this court held (at 535) that:

"It is the better rule that a bailee for hire cannot by contract so limit his responsibility to the bailor as not to be liable for his own negligence or the negligence of his agents and servants: [citing many cases].”

That rule has been followed in Hamilton v. Baggage etc. Transfer Co., 97 Or 620, 625, 192 P 1058 (1920) ; Simms v. Sullivan, 100 Or 487, 493, 198 P 240 (1921) , and in Voyt v. Bekins Moving & Storage, 169 Or 30, 46, 119 P2d 586, 127 P2d 360 (1942).

A similar rule has been adopted by the Restatement of Contracts 1080-081, § 575(1), as follows:

"(1) * * * a bargain for exemption from liability for the consequences of negligence is illegal if * * *.
"(b) one of the parties is charged with a duty of public *1061service, and the bargain relates to negligence in the performance of any part of its duty to the public, for which it has received or been promised compensation.”

Restatement of Torts 2d 567-68, § 496B, comment g (1965), states a similar riile, as follows:

"Where the defendant is a common carrier, an innkeeper, a public warehouseman, a public utility, or is otherwise charged with a duty of public service, and the agreement to assume the risk relates to the defendant’s performance of any part of that duty, it is well settled that it will not be given effect. Having undertaken the duty to the public, which includes the obligation of reasonable care, such defendants are not free to rid themselves of their public obligation by contract, or by any other agreement. * * *”

See also Prosser, Law of Torts 442-44, § 68 (4th. ed 1971); 2 Harper and James, The Law of Torts 1186, § 21.6 (1956); 15 Williston on Contracts 154, 159, § 1751 (3d ed Jaeger 1972); and Annot., 175 ALR 8, 110-13 (1948).

Banks, like common carriers and utility companies, perform an important public service and, for that very reason, are subject to state and federal regulation.2 This court has previously recognized that both the safe deposit and the special "deposit” business of a bank are integral parts of the business of banking with the bank as a bailee. Bank of California v. Portland, 157 Or 203, 208, 210, 69 P2d 273, 115 ALR 676 (1937). We believe that this includes the "night depository” business of a bank and that in the conduct of such business the bank may not "contract away” liability for the negligence of its own employees.3

*1062For cases holding banks to be liable under facts similar to the facts of this case, see Phillips Home Furnishings, Inc. v. Continental Bank, 231 Pa Super 174, 331 A2d 840 (1974),4 and Hy-Grade Oil Co. v. New Jersey Bank, 138 NJ Super 112, 350 A2d 279 (1975). See also Ramsey Outdoor Store v. Chase Manhattan Bank, 169 NYS2d 772 (City Ct NY 1957), and Bernstein v. Northwestern Nat. Bank in Philadelphia, 157 Pa Super 73, 41 A2d 440 (1945). But see Valley National Bank v. Tang, 18 Ariz App 40, 499 P2d 991 (1972); Central National Bank of Cleveland v. Gallagher, 13 Ohio App 2d 115, 234 NE2d 524, 528 (1968); and Kolt v. Cleveland Trust Co., 156 Ohio St 26, 99 NE2d 902 (1951).5

We recognize that in Irish & Swartz this court *1063sustained the validity of an exculpatory clause under the facts and circumstances of that case. The basis for the exception recognized in Irish & Swartz from the usual rule that such a bailee cannot "contract away” liability for its own negligence was the "peculiar character” of such a bailment by reason of the exposure of the bank under the facts of that case to the possibility of "dishonest claims made by customers asserting that deposits were made” in bank "night depositories.” See 220 Or at 377. As previously stated, the sole issue in that case was whether the deposit was "delivered” to the bank.

We believe, however, that the theory of "peculiar circumstances” has no proper application to the facts alleged in this case, in which defendant has admitted by its demurrer that the deposit was "delivered” into the "exclusive possession and control” of the bank and that the loss was the result of negligence by the bank’s own employees. Under such facts, there are no "peculiar circumstances” requiring protection against a possible dishonest claim by a customer so as to provide a reason for an exception to the usual rule that a bailee for hire or for mutual benefit or a public bailee cannot "contract away” liability for its own negligence.

We held in Irish & Swartz (at 373) that the contract in that case, when "fairly construed, sets delivery at least at the point where the bag has actually entered the chute in the sense that it cannot thereafter be retrieved from the exterior of the depository.” Insofar as such a depository agreement places the risk of loss on the customer up to that point it is valid and enforceable, as held in Irish & Swartz. Such protection would extend to a bag improperly placed in the depository or from the acts of some third person who might be able to extricate the bag from the depository.

In such a case, if the jury finds that plaintiff has failed to prove the bag was properly placed in the depository so as to actually enter the chute, the defendant bank would not be liable. On the other *1064hand, if the jury finds that the bag was properly placed in the depository so as to actually enter the chute in the sense that it could not thereafter be retrieved from the exterior of the depository the bank would then have the burden of explaining its failure to account for the bag and its contents.

It should be made clear, however, that the result of this decision is to hold that the rule as stated in Irish & Swartz with reference to the validity of such an exculpatory clause is limited in its application to relieve the bank from risk of loss only during the period prior to the point when the bag has been "delivered,” so as to establish a relationship of bailor and bailee. Our holding, as previously stated, is that after that relationship has been established the bank cannot contract away liability for loss as the result of negligence or dishonesty by its own employees and has the burden to prove that any loss was not the result of such negligence or dishonesty.6

Because no such delivery had been made in Irish & Swartz, it was not necessary in that case to consider the application and validity of a rule under which the bank would be relieved of such liability despite the fact of such a delivery. To the extent that the rule as stated in Irish & Swartz is contrary to our holding in this case, that case is overruled.7

*1065Again, and as previously stated, it is alleged by the complaint and admitted by the demurrer in this case that the plaintiff deposited the bag in the depository; that the bank had "exclusive” possession and control over the deposit and that the bank failed to exercise due care in the handling of the deposit. These allegations, in our opinion, were sufficient to allege a cause of action against the defendant. It follows that defendant’s demurrer was properly overruled.

Because, however, the defendant bank in this case relied in good faith upon the rule as stated in Irish & Swartz in its demurrer and in declining to plead further after the overruling of that demurrer, we consider this to be an appropriate case in which the defendant should now be afforded an opportunity to file an answer to the complaint, in order that the case may be tried in the event that issue is then joined on allegations of fact. For other cases in which we have permitted such further pleading, see Adams v. McMickle, 176 Or 459, 467, 158 P2d 648 (1945), and Hawkins v. Hawkins, 264 Or 221, 241-42, 504 P2d 709 (1972), and cases cited therein.

For all of these reasons, the judgment of the trial court is set aside and the case is remanded for further proceedings in accordance with this opinion.

The printed agreement signed by plaintiff included the following provision, among others:

"* * * That said Special Depository is provided by the Bank without compensation, as a convenience to and at the risk of the undersigned; that the Bank shall not be required to carry insurance on said Special Depository or the contents of any bag deposited therein nor shall the Bank be responsible for any loss of any bag or its contents or any part thereof.”

References in this opinion to "the bank” and to "banks” are intended to refer to defendant and to banking institutions generally.

See Thomas v. First Nat. Bank of Scranton, 376 Pa 181, 101 A2d 910, 912 (1954).

The concurring opinion states that contracts between business concerns are not contracts of adhesion "in the absence of evidence of unusual circumstances” and that "the merchants’ need for a business service is not an 'unusual circumstance’ which would justify depriving banks of their freedom to bargain for immunity from liability.”

We question whether a "merchant’s need for a business service” is a *1062proper factor for consideration in deciding whether a contract is one of adhesion. In any event, because this case was decided on the pleadings, it presents no such issue for decision at this time. It has been said, however, that "exculpatory” contracts may be contracts of adhesion. See 2 Harper and James, The Law of Torts 1186, § 21.6 (1956); Annot., 175 ALR 8, 112 (1948); and Kessler, Contracts of Adhesion — Some Thoughts About Freedom of Contracts, 43 Col L Rev 629, 631 (1943). See also Murray on Contracts 736, § 350 (1974), and Llewellyn, The Common Law Tradition: Deciding Appeals 362 (1960).

Overruled on other grounds in Phillips Home Furnishings, Inc. v. Continental Bank, 467 Pa 43, 354 A2d 542 (1976), holding that the question of the validity of the exculpatory clause had not been properly presented for decision on appeal.

Even if otherwise valid, it has been said that an exculpatory contract should be strictly construed so as not to include negligence by the bailee or employees unless it does so "in the clearest terms.” 2 Harper and James, The Law of Torts 1187 n.7, § 21.6 (1956), quoting as follows from Newbern v. Just, 2 Car & P. 76, 172 Eng Rep 35 (1825):

"* * * [I]f the public were told that he [the bailee] would not be liable either for the negligence of himself or his servants, he would not have many persons trust him.”

As stated by Prosser, Law of Torts 444, § 68 (4th ed 1971), in order for such a contract to be enforceable it is necessary that "the expressed terms of the agreement be applicable to the particular misconduct. * * *” See also, Restatement of Torts 566-67, § 496B, comment d (1965).

It has been suggested that this contract did not state in any "clear terms” that the bank would not be liable for negligence or theft by its own employees and did not include any "expressed terms” which were applicable to such conduct. Because, however, of the basis on which we decide this case, we need not also decide that question.

It necessarily follows that we do not agree with the position as stated by the concurring opinion to the effect that even after the deposit bag has reached the 'Vault” at the foot of the "chute,” the rule forbidding public bailees from "contracting away” liability for their own negligence should not apply because there is no "unique risk of loss” to the customer and because the "bailee does not know what he has been entrusted with.” We also believe that a businessman who seeks to protect himself from theft by the use of a night depository may run as much "risk of loss” from theft as a traveler who uses the safe in a hotel. It is also not unusual for public bailees to accept responsibility for the contents of bags, suitcases, and boxes without knowledge of the contents or their value, although the amount of such liability is sometimes limited depending upon the "rate” charged for such service. See also 9 Williston on Contracts 906, § 1038A (3d ed Jaeger 1972).

It is also to be noted that in Irish & Swartz Stores v. First Nat’l Bk., 220 Or 362, 349 P2d 814 (1960), the validity of the exculpatory clause was *1065not an issue on appeal because the bank did not contend in that case that it was excused from liability by that clause. The sole issue in that case was whether the night deposit was "delivered” by the plaintiff to the bank and whether the trial court erred in its instruction to the jury on the question of "delivery.” 220 Or at 367, 370-71.