Alta Pacific Associates, Ltd. v. Utah State Tax Commission

RUSSON, Justice:

Alta Pacific Associates, Ltd., and Sevier Valley Development Co., owners of the Glen-brook Apartments and the Urey Bell Apartments in Richfield, Utah (hereinafter collectively referred to as the owners), seek review of the Tax Commission’s (the Commission) resolution of their appeal from the Sevier County Board of Equalization. Petitioners argue that in approving Sevier County’s property tax assessments, the Commission failed to fully recognize that the apartments, built under special federal housing programs for the needy and the elderly, had less value as a result of the restraints on the property imposed by the federal schemes. We affirm.

BACKGROUND

The Glenbrook and Urey Bell Apartments were financed and operated under two federal housing programs for the benefit of the poor and the elderly. The Glenbrook Apartments participated in the program set forth in section 8 of the United States Housing Act of 1937, 42 U.S.C. § 1437f, and administered by the Department of Housing and Urban Development (HUD). The Urey Bell Apartments participated in the Rural-Renting Housing Program of the United States Housing Act of 1949, 42 U.S.C. § 1485, administered by the Farmers Home Administration (FHA) within the Department of Agriculture.

Under both programs, the Glenbrook and Urey Bell Apartments were guaranteed substantially higher rent than that received by comparable, nonparticipating apartments. The owners were guaranteed by contract that they would receive a set amount of rents regardless of the amount tenants actually paid. In HUD and FHA parlance, this amount was known as “contract rent.” It consisted of the amounts tenants paid plus rental subsidies paid by either HUD or FHA directly to the owners to add up to an amount predetermined by the relevant federal agency. The contract rents were generally much higher than rent received in the local market. For example, in 1991, the average *105monthly contract rent was $565 for the Glen-wood Apartments and $835 for the Urey Bell Apartments, whereas the market rent was $275 per month.

In addition to the guaranteed contract rents, the owners of the apartments received other benefits. For example, Phillip Carroll, who was the general partner for both owners, received a monthly fee of $1,881 for managing both complexes. Additionally, the programs guaranteed that even if a rental unit was vacant, the owner of that unit would still be paid a certain rate.

The owners also took advantage of loans offered by governmental entities. Under the FHA program, the owner of the Urey Bell Apartments received a direct loan from FHA. The loan was a fifty-year mortgage agreement written at a 9% interest rate. Moreover, FHA provided the owner with an interest credit which reduced the effective interest rate to 1%. The owner of the Glen-brook Apartments entered into a forty-year mortgage agreement with a 10.33% interest rate.

In exchange for the beneficial financing and rental subsidies, the owners accepted regulatory burdens on their properties. First, both federal programs required that the apartments be used as low income housing for twenty years. Also, HUD and FHA had the right to set rental rates and to restrict the owner’s financial return from the properties. The profits realized from the Urey Bell Apartments were fixed at $5,240.92 per year. In addition, the programs required more construction and greater maintenance to accommodate elderly and handicapped tenants than was required of nonpartieipating apartments. The owners were also required to help provide assistance to elderly tenants who needed medical care and food allowances.

Additionally, immediate repairs and higher maintenance standards were mandated, and the properties were always subject to governmental inspection. The owners also had to ensure that the housing programs were properly administered. On-site managers had to process tenant applications to determine if prospective tenants met federal qualifications for occupancy. There was also a significant amount of record keeping and reporting necessary to comply with governmental regulations. For example, costly yearly audits were required.

The Urey Bell and Glenbrook Apartments were both located in Sevier County, and for the 1991 through 1993 tax years, the Sevier County Assessor determined that the fair market value of the Glenbrook Apartments was $700,000. For the 1992 and 1993 tax years, the county assessed the Urey Bell Apartments’ fair market value at $562,740. The owners appealed the assessments to the Sevier County Board of Equalization, which affirmed the assessed values.

Thereafter, the owners appealed the assessments to the Commission. During a formal hearing, Sevier County increased its assessments of the apartments. For each of the 1991 through 1993 tax years, the county increased its assessments of the Glenbrook Apartments to $1.1 million and the Urey Bell Apartments’ assessments to $750,000 for the 1992 and 1993 tax years. The owners, however, contended that Sevier County’s assessments were too high and offered their own appraisals. The owners argued that the Glenbrook Apartments had a value of $420,-000 in 1991, $435,000 in 1992, and $460,000 in 1993. The owners’ appraisals for the Urey Bell Apartments were $410,000 for the 1992 tax year and $432,000 for the 1993 tax year.

The discrepancies between the owners’ assessments and Sevier County’s assessments were based upon different applications of appraisal methodology. In assessing the Glenbrook and the Urey Bell Apartments, both Sevier County and the owners used the income, cost, and comparable sales approaches to estimate the apartments’ values. The income approach determines the value of property by, first, determining the reasonable income expected to be earned by the property. Next, that expected income is converted to present value by dividing that income by a capitalization rate. In other words, under the income approach,

ineome capitalization rate = estimated value

*106The cost approach determines value on the basis of cost less depreciation. The comparable sales approach uses the prices at which comparable properties are sold to determine value. Following the applications of these approaches, the parties reconciled the approaches’ results to single estimates of value based upon their opinions of the relative accuracy and probity of each of the approaches. Both parties relied heavily on the results of the income approach in then’ appraisals.

For the most part, the differences between Sevier County’s assessments and the owners’ assessments concerned the calculation of the apartments’ income and the derivation of capitalization rates under the income approach. In assessing the value of both the Glenbrook Apartments and the Urey Bell Apartments, Sevier County used the federally guaranteed contract rents as the apartments’ income. At a formal hearing before the Commission, Sevier County’s appraiser, Leroy Pia, testified that the contract rents were guaranteed as part of the government subsidy programs and, unlike the rents of nonpartieipating apartments, were not at risk. In addition, Pia testified that the rental subsidies were transferrable and thus would be considered by a potential buyer of the properties. Pia also testified that using contract rents as the apartments’ income was supported by the majority of published decisions and articles. For these reasons, Sevier County used the Glenbrook Apartments’ and the Urey Bell Apartments’ actual contract rents as the apartments’ income.

The owners contended that the use of contract rents under the income approach was improper. One of the owners’ experts, Eric Johnson, who performed the owners’ appraisals of the apartments, testified that the contract rents guaranteed by the federal housing programs should be ignored for two reasons. First, Johnson stated that for ad valorem tax purposes, the Commission had adopted a rule that properties should be appraised as if owned in unencumbered fee simple. See Property Tax Division of the Utah State Tax Commission, Real Property Valuation Standards of Practice 2 (Nov. 1995) [hereinafter Valuation Standards]. Characterizing the federal programs, including the contract rents, as encumbrances, Johnson testified that the properties should be valued without considering them. Second, Johnson testified that the apartments should be valued according to their highest and best use and that due to the burdensome federal programs, the highest and best use of the apartments was as apartments not participating in the federal programs. For these reasons, Johnson and the owners’ other appraisal expert, William Lang, determined that the rent which comparable apartments realized in the local market was the best representative of the apartments’ income under the income approach.

Another discrepancy between the owners’ and Sevier County’s income approaches concerned the calculation of capitalization rates. Capitalization rates are used in appraisals to convert future income into present value. Because the income is divided by the capitalization rate, a lower capitalization rate will yield a higher estimation of value. The rates can be calculated in various ways. Sevier County employed an 8.5% capitalization rate partly because it determined that the owners of the subsidized apartments were more likely to realize a return on their initial investments than owners of nonparticipating apartments. The owners, however, argued that the federal programs did not reduce the risk of losing their investments and therefore set their capitalization rate at a higher 10.75%.

In addition, the owners contended that Sevier County’s assessments should be rejected because the county failed to adequately consider the burdens imposed by the federal programs. In addition to the disadvantages previously mentioned, Philip Carroll, the general partner of the owners, testified that during the twenty-year contract periods, the long-term mortgage agreements with the governmental entities could not be refinanced, and that after the twenty-year periods, governmental permission was required to refinance. Carroll also testified that there was a limited market for federally subsidized properties.

Sevier County responded that its assessments, particularly its income approach, sufficiently accounted for the regulatory bur*107dens. Its assessment of the Glenbrook Apartments stated:

Arguments have been made that requirements for government subsidized projects cause ... high expense figures. After completing an appraisal of government subsidized projects in Ogden[,] Utah ..., we conclude that a small additional cost may be necessary to reflect HUD and federally regulated accounting systems and maintenance programs. However, this factor is not substantial. In no case did we find government subsidized projects that incurred expenses over $2,000 per unit....
... The [Glenbrook] project has expenses at around $2,000 per unit. All of the other projects!’ expenses] range from ... $1,000 to $1,335 per unit. Again, a slight increase in expenses may be due to the regulations regarding government subsidies. As discussed above, $2,000 per unit seems to be the maximum. The [Glen-brook Apartments] is operating at the maximum; $2,000 per unit is just within reason.

In addition, Sevier County argued that the regulatory burdens imposed on the Urey Bell Apartments were also taken into account. Sevier County pointed out that the high $2,000 per unit expense figure was also applied to its assessments of the Urey Bell Apartments.

Aside from Sevier County’s analysis of the federal restraints on the apartments, the only other examination of the restraints came from the owners’ appraisals. Even though Johnson testified that the federal programs, including the contract rents, were burdens on the apartments and therefore should be ignored, he deducted 31% from the apartments’ value calculated under the cost approach. This deduction was necessary, Johnson stated, to account for two adverse effects of the federal housing programs:

The first is the extra expense associated with governmental subsidized housing management (say 6%) that reduces the net operating income along with the actual rent received by the landlord tied to the poverty level of the area; thus, a reduction of. “return on the investment.” In addition, subsidized properties as such, in most recently known instances are generally concluded by ownership that the lack of disposition of the properties inhibits the ability of the property to have a “return of investment”....

Having heard the arguments and testimony presented by the parties, the Commission issued its final decision, which included its findings of fact and conclusions. The Commission found that the HUD and FHA housing programs created a “distinctly separate kind of property” that required assessors to value subsidized properties in light of the federal restraints and corresponding benefits. According to the Commission, “[t]he benefits of the subsidized • property are a value which is inherent in the total value of the property” and therefore the use of actual, contract rents was appropriate. In addition, the Commission favored Sevier County’s 8.5% capitalization rate over the owners’ 10.75% rate because the county’s rate reflected the “lower risk [of not recouping initial investments] inherent in the property.” Thus, the Commission determined that Sevier County’s income approach “with its emphasis placed on actual rents ... is the most reflective analysis of the fair market value of the subject properties.” On that basis, the Commission adopted Sevier County’s $1.1 million assessments for the Glenbrook Apartments and its $750,000 assessments for the Urey Bell Apartments. The owners sought review.

On review, the owners argue that (1) by including the benefits of the federal housing programs within the value of the apartments, the Commission violated the rule of appraisal that properties under assessment are to be valued as if they were owned as unencumbered, fee simple estates; (2) the Commission erred in finding that Sevier County’s appraisal reflected the apartments’ fair market value; (3) the Commission created a special class of federally subsidized property for assessment purposes in violation of the Uniform Operation of Laws Clause and the uniformity in taxation requirements of the Utah Constitution; and (4) the Commission’s decision failed to properly account for the burdens imposed on the owners’ apartments by the federal programs.

*108ANALYSIS

The owners first argue that Sevier County’s inclusion of the federal housing programs’ benefits and the Commission’s subsequent approval of the practice violated accepted standards of appraisal. The owners contend that pursuant to the Commission’s own standards, property is valued as if owners had all rights over the property; as if the owner owned an absolute or fee simple estate. See Valuation Standards at 2. In this case, the federal government had significant rights over the subject properties. Thus, in valuing the subject properties, the owners argue, Sevier County should have combined the government’s rights with the owners’ rights and ignored the rental subsidies.

The Commission and Sevier County respond that the owners misunderstand the fee simple rule and mischaraeterize the government subsidies as encumbrances. Sevier County argues that the fee simple rule is not a rule of law, but an appraisal guideline, and the application of such guidelines is an issue of fact. Therefore, the county argues, this court must afford deference to the Commission’s determination and apply “a substantial evidence standard on review.” Utah Code Ann. § 59-l-610(l)(a). Under such a standard, we must uphold the Commission’s finding if it is ‘“supported by substantial evidence based upon the record as a whole.’ ” Beaver County v. Utah State Tax Comm’n, 916 P.2d 344, 354 (Utah 1996) (quoting Zissi v. State Tax Comm’n, 842 P.2d 848, 852 (Utah 1992)). The county and the Commission further argue that the evidence received by the Commission demonstrates that the rental subsidies were not encumbrances and amply supports the use of the contract rents under the income approach.

The first question is whether the Commission’s approval of the use of contract rents under the income approach is a finding of fact or a conclusion of law. If the approval amounts to a finding of fact, we must apply “a substantial evidence standard on review.” Utah Code Ann. § 59-l~610(l)(a). On the other hand, if the approval is a conclusion of law, we must “grant the commission no deference [and apply] a correction of error standard” of review. Id. § 59—1—610(l)(b).

In Beaver County v. Utah State Tax Commission, we held that the proper application of appraisal methods was a question of fact:

The proper application of appraisal techniques depends upon varying factual circumstances that defy generalization: “ ‘[V]aluation is an art, not a science. It is a function of judgment, not of natural law.... [F]or example—true market value for purposes of ad valorem taxation is always an estimate, always an expression of judgment, always a result built on a foundation of suppositions about knowledgeable and willing buyers and sellers endowed with money and desire, whose desires are said to converge in a dollar description of the asset.’ ”

Beaver County, 916 P.2d at 355 (quoting Utah Ass’n of Counties v. Tax Comm’n, 895 P.2d 819, 825 (Utah 1995) (alteration in original) (quoting Union Pac. R.R. v. State Tax Comm’n, 716 F.Supp. 543, 554 (D.Utah 1988))). In another case, this court stated, “Because of the many different kinds of property and the various factors that affect their values, the determination of what constitutes equal ‘in proportion to the value of ... tangible property’ ... cannot be made by application of any single formula.” Rio Algom Corp. v. San Juan County, 681 P.2d 184, 188 (Utah 1984) (quoting Utah Const, art. XIII, § 3). These rulings apply in this case because the application of the fee simple rule is not a rule of law but merely an aspect of appraisal methodology.

The fee simple rule is a technique of appraisal whose application depends upon the specific characteristics of the property under assessment. The rule, as drafted by the Commission, provides, “For ad valorem tax purposes, properties are generally appraised as if all ownership rights and interests are attached, i.e., the fee simple interest.” Valuation Standards at 2 (emphasis added). The word “generally” as used in the fee simple rule reveals that the rule was not drafted to apply in every case. The inclusion of the word implies that in some cases, property may be assessed in an encumbered state. In addition, none of the Commission’s standards *109should be presumed to apply in every ease. Rather, the standards were drafted only “as a guide to achieve equity and uniformity in the administration of real property assessment.” Id. at 1. Equity and uniformity are the ultimate goals of property assessment, and these goals cannot, in every case, be achieved by resort to a single guideline. See Rio Algom Corp., 681 P.2d at 188. For these reasons, the fee simple rule is better viewed as merely a guideline for appraisal, and its utility and proper application, like all matters of appraisal methodology, is a question of fact. See Beaver County, 916 P.2d at 355.

Our past decisions reviewing Tax Commission determinations of fair market value have treated such issues as questions of fact. See, e.g., Beaver County v. Utah State Tax Comm’n, 919 P.2d 547, 558-54 (Utah 1996) (IUnion Pacific) (holding that tax commission’s use of capitalization rate calculated with forecasted earnings is question of fact); Beaver County v. Utah State Tax Comm’n, 916 P.2d 344, 354-55 (Utah 1996) (Pacifi-Corp) (holding that use of average annual stock prices and weighting of indicators is question of fact); Utah Ass’n of Counties v. Tax Comm’n, 895 P.2d 819, 821 (Utah 1995) (characterizing tax commission’s findings with respect to determination of fair market value as findings of fact); Kennecott Corp. v. Utah State Tax Comm’n, 858 P.2d 1381, 1386 (Utah 1993) (characterizing as finding of fact tax commission’s utilization of capitalized net revenue method to value Kennecott’s property); Questar Pipeline Co. v. Utah State Tax Comm’n, 850 P.2d 1175, 1176-77 (Utah 1993) (characterizing methodology determinations as findings of fact); First Nat’l Bank v. County Bd. of Equalization, 799 P.2d 1163, 1165 (Utah 1990) (characterizing determination of fair market value as finding of fact).

The Tax Commission’s valuation determinations—including the utilization of contract rents to value a particular piece of property—are highly fact-specific and involve a great deal of expertise. In making such determinations, the Commission is presented with the testimony of expert witnesses and makes factual findings on the basis of this evidence. As Justice Howe noted in Utah Association of Counties v. Tax Commission:

The mere fact that two experts, both long trained in the area of valuation, can reach such an immense divergence of opinions is evidence of the nature of tax appraisal.... It is with this in mind that we have considered the unenviable responsibility of the Commission to sort out the great volume of evidence and “artistically” reach its valuation.

895 P.2d at 824—25. And as we stated in Utah Department of Transportation v. Jones:

[T]he work of an appraiser, though it can be in a sense factual and scientific in some of its aspects, is also an art, in that it reflects the creative talents, the experience, the integrity, and in sum, the personalized judgment of the individualized appraiser. It is his prerogative to select and analogize the various factors which seem important to him in arriving at his estimate as to value. Therefore no one should be able to put him in a straightjacket as to method.

694 P.2d 1031, 1035 (Utah 1984) (emphasis added) (quoting Redevelopment Agency of Salt Lake City v. Mitsui Investment, Inc., 522 P.2d 1370, 1373 (Utah 1974) (footnote omitted)).

However, contrary to precedent, Judge Mclff’s concurring opinion, joined by Chief Justice Zimmerman and Justice Durham, treats the Commission’s decision to utilize contract rents in this ease as a matter of law.1

Against the weight of this precedent, Chief Justice Zimmerman would bind the Tax Commission as a matter of law to consider contract rents regardless of expert testimony or other evidence. Chief Justice Zimmerman writes, “In the metaphor of [State v. Pena, 869 P.2d 932], we are saying only that as a matter of law, the broad pasture that the commission is permitted when addressing methods of valuation has boundaries, and one of those boundaries requires that it consider the terms of contract rents.” But what if expert testimony indicated that consideration *110of contract rents would distort the fair market value of the property in question? After all, consideration of contract rents may be applicable in a locality where the contract rents are higher than the market rents but may not be applicable in a locality where the market rents are higher than the contract rents. Into the mix would be added economic forecasts, population shifts, zoning, political changes, and the numerous other factors expert appraisers utilize in forming opinions as to fair market value of property. It is for this reason that this court has always held that tax commission determinations of fair market value involve findings of fact.

Tax Commission methodology determinations—here, the decision to apply contract rather than market rents—are not within Pena's “pasture,” whereby the size of the pasture determines the amount of discretion a judge or agency has in applying facts to law, as Chief Justice Zimmerman declares. Rather, the issue before us is purely factual. It is on the “open range” for the trier of fact to determine on the basis of the evidence presented.

Chief Justice Zimmerman states in his concurring opinion that our approach in labeling the question under consideration as factual is “result oriented.” To the contrary, it is the approach taken by Chief Justice Zimmerman that is result oriented inasmuch as appellate judges are left free to enlarge or restrict the size of the pasture—without forewarning—depending on the result desired. On the other hand, labeling valuation questions factual clearly establishes the trial court’s role to weigh the evidence before it in resolving such disputes, with the appellate court reviewing for substantial evidence.

Accordingly, I now continue my analysis and examine, as a question of fact, whether the Commission’s decision to utilize contract rents to determine the fair market value of the subject property was supported by substantial evidence. As challengers, the owners bear the burden of demonstrating that factual findings are erroneous. To prevail, the owners must “marshal all of the evidence supporting the findings and show that despite the supporting facts and in light of the conflicting evidence, the findings are not supported by substantial evidence.” Beaver County, 916 P.2d at 355-56. “ ‘Substantial evidence’ is that quantum and quality of relevant evidence that is adequate to convince a reasonable mind to support a conclusion.” First Nat’l Bank v. County Bd. of Equalization, 799 P.2d 1163, 1165 (Utah 1990). Also, inconsistencies within one party’s appraisal could support the approval of a competing and more consistent appraisal. Cf. State v. Lancaster, 765 P.2d 872, 873 (Utah 1988) (stating that defendant had opportunity to point out inconsistencies within a witness’s testimony to impeach his credibility); State v. Hewitt, 689 P.2d 22, 24-25 (Utah 1984) (stating that palpable inconsistencies within testimony of prosecution witnesses could result in vacation of criminal conviction); State v. Velarde, 675 P.2d 1194, 1195 (Utah 1984) (per curiam) (holding that defendant’s inconsistent testimony is legitimate basis for prosecutor’s questioning his credibility).

The appraisals submitted by the owners were explained and supported by Eric Johnson and William Lang. Johnson and Lang testified that market rents rather than the contract rents should be used because the contract rents were indivisible parts of government programs that also imposed significant regulatory burdens. Following the fee simple rule, the experts testified, the burdens must not be considered and therefore neither should the contract rents. Johnson also advocated the use of market rent on the ground that the lower rent would have been the revenue the apartments would have received if put to their highest and best use. According to Johnson, due to burdensome regulations, the apartments would be more profitable as nonparticipating apartments receiving market rent as income than as participating, subsidized apartments receiving contract . rents. Thus, Johnson testified, the apartments should be valued using market rents.

At the same time, however, Johnson testified that even if the apartments were valued as nonsubsidized housing, the appraisals would still be too high. Therefore, under the cost approach, Johnson included a 31% economic obsolescence factor due to the added *111expenses of the housing programs. Thus, while the owners advocated that the benefits of the housing programs should not be considered because the benefits were part of a regulatory package that included significant burdens, their appraisal also made substantial adjustment for the regulatory burdens.

Sevier County’s assessments, supported by Leroy Pia and Richard Cook, considered both the benefits and the burdens of the federal housing programs. Pia testified that the fee simple rule should not impede the use of contract rents. The object of appraisal standards, including the fee simple rule, is to ascertain full market value, and, according to Pia, consideration of the benefits of the federal programs is imperative to achieve that end. The highest and best use of the apartments, the county’s experts testified, was as subsidized housing. Pia testified that in his opinion, the Glenbrook and Urey Bell Apartments would sell for a much greater price than nonsubsidized apartments receiving lower rents and therefore had a higher market value. To account for the regulatory burdens, Sevier County assessments deducted the administration, maintenance, and additional expenses from the apartments’ income.

We find Sevier County’s approach to accounting for the benefits and the burdens of the federal programs to be supported by substantial evidence and more consistent than the owners’ approach. The positions of both sides were supported by appraisals and expert testimony. However, the owners’ position regarding the advantages and the disadvantages of the housing programs seems contradictory. The owners’ experts testified that under the fee simple rule, the contract rents, because they are inextricably combined with federal restraints on the properties, should not be considered. But at the same time, the owners’ appraisals made large deductions for the cost of the federal restraints. In other words, the owners ignored the elements of the federal programs that increased their apartments’ value but included the elements that lessened it. As presented to the Commission, Sevier County’s assessments were more consistent. Its assessments included the burdens and the benefits of the housing programs. Thus, the Commission was justified in resolving the parties’ dispute by finding that Sevier County’s approach better reflected the apartments’ fair market value. Because this finding is supported by substantial evidence, we uphold the Commission’s finding of approval.

The owners challenge other factual findings as well. The owners contend that Sevier County’s assessments do not reflect the apartments’ fair market value because (1) the assessments compared the apartments to properties outside Richfield, Utah; (2) the assessments ignored significant federal restraints on the apartments; and (3) the assessments’ 8.5% capitalization rate was erroneous because there was no evidence that subsidized properties entailed a lower risk of nonreturn on investments than nonsubsidized properties. As with the Commission’s finding regarding the propriety of using contract rents, we will uphold the Commission’s factual findings if they are supported by substantial evidence.

The owners challenge the Commission’s approval of Sevier County’s assessments on the ground that the county improperly compared the Glenwood and Urey Bell Apartments to similar properties outside Richfield, Utah. Comparable properties are often selected and used in property assessments to provide an analytical framework for valuing subject property. See Beaver County v. Utah State Tax Comm’n, 919 P.2d 547, 549 n. 4 (1996). The owners argue that while the Commission stated that the “Richfield subsidized complexes are considered to be a market unto themselves and should be compared to each other,” it also ruled that Sevier County’s assessments, which did not compare Richfield subsidized properties to each other, was “the most reflective analysis of the fair market value of the subject properties.” Thus, the owners argue, Sevier County’s assessments do not meet the Commission’s own criteria and therefore should not have been approved.

The owners misunderstand the criteria county assessments must satisfy. County assessments are required to meet the standards of uniformity and equality set forth in the Utah Constitution and reflect fair market *112value pursuant to the Utah Code. See Utah Const, art. XIII, §§ 2, 3; Utah Code Ann. § 59-2-103(1). If statements within the Commission’s decisions impede the fulfillment of these constitutional and statutory directives, the Commission’s statements must be ignored. See Crossroads Plaza Ass’n v. Pratt, 912 P.2d 961, 965 (Utah 1996) (stating that agency rulings must accord with governing statutes).

This principle applies in this case. The Commission’s preference that subsidized apartments should be compared with other local subsidized apartments is most likely sound. Local properties are more likely than foreign properties to be influenced by the market conditions that influence the subject property and thus are a better clue to determine the subject property’s value. However, when obedience to this guideline fails to produce accurate estimations of value, the guideline must not be applied. In this case, comparison of the Glenbrook and Urey Bell Apartments with other subsidized Richfield apartments would not have contributed to an accurate calculation of the apartments’ fair market value for the simple reason that there were no other subsidized apartments in Rich-field. For this reason, Sevier County looked to nonsubsidized housing in Richfield and subsidized housing outside Richfield for comparisons.

In fact, the owners’ appraiser also looked to properties outside Richfield to calculate the apartments’ value under each of the appraisal approaches. Under the sales comparison approach, Johnson cited conveyances of property in Ephraim, Cedar City, and St. George, Utah. In addition, under the cost approach, the expert compared the Urey Bell and Glenbrook Apartments to properties in Bountiful, Provo, Cedar City, Kanab, and Salt Lake City, Utah. In addition, Johnson testified that under the income approach, he relied on a 1993 report of apartments in the Salt Lake City area. Because substantial evidence, including that of the owner’s expert, supports the use' of properties outside Richfield as comparable properties, we uphold the Commission’s approval of Sevier County’s use of comparable properties outside Richfield.

The next factual finding the owners contest is the Commission’s finding that Sevier County’s appraisals adequately took into account the federal burdens imposed upon the Glenbrook and Urey Bell Apartments. Specifically, the owners contend that the County’s assessments failed to account for (1) the government restrictions on the amount of profit the Urey Bell Apartments can earn; (2) the comparatively low profit margin associated with the Glenbrook Apartments; (3) the long-term mortgages and the Glenbrook Apartments’ high 10.33% interest rate; (4) the necessity of obtaining government approval to refinance the Glenbrook Apartments’ forty-year mortgage and the Urey Bell Apartments’ fifty-year mortgage after the twenty-year contracts expire; (5) the inability to refinance the mortgages at all during the twenty-year contract periods; and (6) the limited market for federally subsidized properties.

Sevier County’s assessments, however, did take into account the federal restraints. In its assessments, Sevier County increased the amount of operating expenses to compensate for the obligations imposed by the federal programs. Sevier County deducted $2,000 from the revenue of each apartment unit under the income approach “due to the regulations regarding government subsidies.”

Furthermore, although Sevier County’s assessments did not detail how each of the regulatory restraints impacted its assessments, this is not a ground for reversal since the owners’ appraisals did no better. “[W]here the taxpayer claims error, it has an obligation, not only to show substantial error or impropriety in the assessment, but also to provide a sound evidentiary basis upon which the Commission could adopt a lower valuation.” Utah Power & Light Co. v. Utah State Tax Comm’n, 590 P.2d 332, 335 (Utah 1979); accord Hercules Inc. v. Utah State Tax Comm’n, 877 P.2d 169, 172 (Utah.Ct.App.1994). In this case, even if Sevier County’s assessments should have provided a detailed analysis of each of the federally imposed restraints, the owners failed to detail how each of the burdens lead to lower valuations.

In fact, the owners argued that the federal burdens should not be considered at all. The *113owners contended that under the fee simple appraisal rule, the burdens of the housing programs, which included the contract rents, should not be taken into account. Thus, the owners had advocated to the Commission what they now object to.

The closest approximation to the analysis the owners now demand was included within their cost approach. Under that approach, the owners calculated an economic obsolescence rate of 31% and reduced the apartments’ value under the cost approach by that amount. But in arriving at this rate, the owners’ appraisals failed to describe how each regulatory restriction impacted the rate. Instead, the owners’ assessments provided only two reasons for the high obsolescence rate.

The first is the extra expense associated with governmental subsidized housing management (say 6%) that reduces the net operating income along with the actual rent received by the landlord tied to the poverty level of the area; thus a reduction of “return on the investment.” In addition, subsidized properties as such, in most recently known instances are generally concluded by ownership that the lack of disposition of the properties inhibits the ability of the property to have a “return of investment”....

Nowhere in the appraisals’ explanation for its 31% economic obsolescence rate were the specific federal restraints mentioned. During their testimony, the owners’ appraisal experts also failed to explain how each of the federal burdens impacted the appraisal. Thus, even if Sevier County’s assessments were flawed for failing to account for each and every regulatory burden, reversal of the Commission’s approval would be inappropriate because the owners failed to suggest a sound alternative method to correct the flaws.

The final contested factual finding is the Commission’s finding that Sevier County’s 8.5% capitalization rate under the income approach was proper since that rate reflects the apartments’ lower risk of nonreturn on initial investments. The owners contend that no substantial evidence supports the finding that the Glenbrook and Urey Bell Apartments had a lower risk of nonreturn on investments. In fact, the owners argue, compliance with the federal regulations created a great deal of risk.

We find that substantial evidence supports the Commission’s finding that the owners were likely to realize a return on their investments. Both sides admitted that the housing programs guaranteed for each rental unit a monthly rent that was well above the local market rent. In fact, the owners could receive guaranteed rents for vacant units. In addition, even though the return on the Urey Bell Apartments was fixed at $5,240.92 per year, plus a management fee of $840 per month, the likelihood that the owner would lose its investment was not increased. With that guaranteed income, the owner would likely recoup its investment eventually. And even though operation of the apartments entailed significant expense to comply with the federal regulations, Sevier County’s experts testified that even after deducting those expenses from the apartments’ revenue, the apartments’ owners would still realize a significant gain. Because substantial evidence supports the Commission’s finding that the federal programs guaranteed a low risk of the owners’ losing their investments, we uphold this finding.

In addition to the objections to the Commission’s factual determinations, the owners argue that the Commission created special rules of assessment for federally subsidized apartments in violation of the uniform operation of laws clause2 and the uniformity in taxation requirement of article XIII, section 2 of the Utah Constitution.3 The owners’ argument under both clauses is the same. They argue that the Commission’s order singles out subsidized properties for unfavorable treatment.

*114In relevant part, the Commission’s order provides:

The Commission considers the multi housing market in the Richfield area to be two markets. One a subsided housing market and the other non-subsidized. The Richfield subsidized complexes are considered to be a market unto themselves and should be compared to each other.

The Commission also ruled that the use of actual contract rents was appropriate under the income approach. The owners argue that the Commission’s acceptance of actual rents for subsidized properties differs from its general practice with regard to nonsubsi-dized properties. With regard to assessments of those properties, the owners contend, the Commission demands the use of market rents, not actual rents. According to the owners, this classification scheme violates Utah’s uniform operation of laws clause and its uniformity in taxation requirements.

Sevier County responds that the Commission did not create a special class of property for assessment purposes. In addition, the Commission responds that even if it did, the classification is proper because it meets the test of permissible classification enunciated by this court in Blue Cross & Blue Shield v. State, 779 P.2d 634, 637 (Utah 1989).4

Although the owners’ argument is based upon both the uniform operation of laws clause and the uniformity in taxation requirements of the Utah Constitution, they make no argument as to how, if we were to uphold the Commission’s decision under one clause, the decision would still violate the other. Therefore, we will treat the owners’ contentions as one single argument with two legal bases. See State v. Anderson, 910 P.2d 1229, 1233 n. 3 (Utah 1996).

The standard of review for this issue is governed by section 59-1-610 of the Utah Code. That section provides, “When reviewing formal adjudicative proceedings commenced before the commission, the ... Supreme Court shall ... grant the commission no deference concerning its conclusions of law, applying a correction of error standard, unless there is an explicit grant of discretion contained in a statute at issue before the appellate court.” Utah Code Ann. § 59-1-610(l)(b). The question of whether the Commission created a classification of property for tax purposes in violation of the Utah Constitution is a question of law. See State v. Bishop, 717 P.2d 261, 266 (Utah 1986). Because there is no statute at issue before this court, section 59-l-610(l)(b) demands that we address this issue under a correction of error standard of review.

A fundamental principle of the uniform operation of laws clause is that “the law should treat persons who are similarly situated in a similar fashion, and persons who are dissimilarly situated should be treated dis-similarly.” Bishop, 717 P.2d at 266. The owners’ constitutional argument relies on what they perceive as the Commission’s singling out subsidized apartments for unfavorable treatment. The owners contend that while the Commission requires the use of market rents in nonsubsidized property assessments, it approved the use of actual rents for assessments of subsidized apartments.

The owners cite a prior Commission decision, Mall Development Partnership v. County Board of Equalization, Nos. 84-1142 to 84-1146 (Utah State Tax Commission Jan. 27, 1988), for the proposition that market rents alone are the appropriate measure of income to be used under the income approach to valuation. In that case, the Commission stated, “The Tax Commission adheres to the policy that economic [or market] rent and not actual rent is to be used when estimating market value pursuant to the income approach.” Id. at 5.

However, further examination of the Mall Development Partnership decision reveals that market rent is not the Commission’s sole method of calculating income. Not only did the Commission consider the rents of comparable properties in the market, it also considered whether using market rents as the sole *115measure of income would have left any of the subject property’s income unassessed. See id. at 6. The Commission approved the use of market rents only because “[t]here is no remaining unused income potential of the subject property.” Id. If there had been unused or unassessed income potential, the assessment would have failed to reflect the property’s full market value: “Had it been established that the subject property ... contained unused income potential, then [the county’s] assertion that [the assessment] has valued less than a fee simple interest would be well taken.” Id. Thus, Mall Development Partnership reveals that the Commission endorses the use of market rents unless those rents fail to include all the income potential of the property and therefore fail to reflect full market value.

The Commission’s practice comports with statutory and constitutional mandates. Article XIII, section 2 of the Utah Constitution demands that “[all] tangible property in the state ... shall be taxed at a uniform and equal rate in proportion to its value, to be ascertained as provided by law.” The legislature has decided that “[all] tangible property shall be assessed and taxed at a uniform and equal rate on the basis of its fair market value.” Utah Code Ann. § 59-2-103(1). The object of such uniformity and equality is “so that every person and corporation shall pay a tax in proportion to the value of his, her, or its tangible property.” Utah Const. art. XIII, § 3(1); see also Rio Algom Corp. v. San Juan County, 681 P.2d 184, 192 (Utah 1984) (“The objective is to assure that the taxes that are levied in a given county will result in each property’s being ‘accountable for its pro rata share of the burden of local government.’” (quoting Appeal of Johnstown Assocs., 494 Pa. 433, 431 A.2d 932, 934 (1981))); Kennecott Copper Corp. v. Salt Lake County, 799 P.2d 1156, 1160 (Utah 1990) (“Reasonable uniformity of assessment is essential if every person and corporation is to be taxed in the same proportion to ‘his, her, and its tangible property.’” (quoting Utah Const, art. XIII, § 3(1))). Thus, Utah law demands that all entities pay taxes in proportion to their property’s full market value. See Kennecott Copper Corp. v. Salt Lake County, 799 P.2d 1156, 1161-62 (Utah 1990) (holding that formula used to assess mines must yield mines’ full cash value); Rio Algom Corp., 681 P.2d at 195 (holding statute unconstitutional which partially froze in time valuation of some properties because it prevented the ascertainment of full market value); Moon Lake Elec. Ass’n v. Utah State Tax Comm’n, 9 Utah 2d 384, 387, 345 P.2d 612, 614 (1959) (holding statutory formula unconstitutional that fixed assessments for tax purposes because it prevented the ascertainment of full market value). If some properties could be assessed below full market value, and if taxes could be calculated on that basis, the owners of the properties could avoid accountability for their share of governmental expenses, and the goal of uniformity and equality would be defeated.

Viewed in this light, the Commission’s order did not create a classification scheme that sets subsidized property apart from other types of property for assessment purposes. The Commission’s overarching goal is the equality and uniformity that results from valuing property at its full market value. When the use of market rents fails to achieve that end, income must be measured in some other way. In this case, the Commission approved the assessments that reflected full market value and thereby achieved the goals of equality and uniformity. There was no question that the Glenbrook and the Urey Bell Apartments received substantially higher rents than the rents received by nonsubsi-dized apartments in the area. Therefore, in determining the Glenbrook and Urey Bell Apartments’ fair market value, the Commission justifiably rejected the use of market rents and endorsed the use of the actual, contract rents. Since the subsidized apartments in this ease were treated no differently than other apartments, no classification was made, and thus no constitutional violation occurred.

The owners’ final argument is that the Commission erred by failing to state how the federal restraints on their apartments should be accounted for in county assessments. According to the owners, although the Commission determined how the benefits of the federal program should be taken into *116account, through the use of contract rents, it failed to detail how the burdens impacted the apartments’ value. The harm alleged by the owners as a result of this failure is that “county assessors implementing this decision will also ignore this issue, leading to incorrect valuations.” To ameliorate this alleged error, the owners request that we remand this case to the Commission for supplemental findings.

However, even if the Commission did err in failing to detail the effect of the federal burdens, we are precluded from granting the owners’ requested relief. The Utah Administrative Procedures Act, which governs appeals from the Commission, see Utah Code Ann. § 63-46b-l(2)(b), requires that to obtain relief, the owners must have been “substantially prejudiced” by the complained-of agency action. Id. § 63-46b-16(4).

[F]or a reviewing court to grant relief under the [Utah Administrative Procedures Act], it must determine that the party has been “substantially prejudiced” by the complained of agency action. In other words, we must be able to determine that the alleged error was not harmless. Thus, the aggrieved party must be able to demonstrate how the agency’s action prejudiced it.

Mountain Fuel Supply Co. v. Public Serv. Comm’n, 861 P.2d 414, 423 (Utah 1993) (citations omitted). “[A]n error is harmful only if the likelihood of a different outcome is sufficiently high as to undermine our confidence in the [outcome].” Crookston v. Fire Ins. Exch.., 817 P.2d 789, 796 (Utah 1991); see Mountain Fuel Co., 861 P.2d at 423.

In this case, the only harm the owners allege as a result of the Commission’s failure to detail how the federal restraints should be assessed is that counties performing future assessments on subsidized housing will ignore the restraints. The owners fail to demonstrate how the Commission’s error in any way harmed them. Thus, we cannot say that the Commission’s failure to detail the effect of the federal burdens undermines our confidence in the outcome, and we are therefore precluded from granting the owners’ requested relief. For this reason, we decline to determine whether the Commission erred. See State v. Hovater, 914 P.2d 37, 44-45 (Utah 1996) (refusing to determine whether error occurred since alleged error did not prejudice appellant); State v. Germonto, 868 P.2d 50, 58 (Utah 1993) (same).

CONCLUSION

We conclude that (1) the Commission did not err in approving the use of the Glenbrook and Urey Bell Apartments’ contract rents under Sevier County’s income approach to valuation; (2) the Commission’s findings that Sevier County’s assessments reflected the apartments’ fair market value are supported by substantial evidence; (3) the Commission’s approval of the use of contract rents over the use of market rent did not violate either the uniform operation of laws clause or the uniformity in taxation requirements of the Utah Constitution; and (4) the owners failed to demonstrate how they were prejudiced by the Commission’s alleged failure to detail the effect of the federal restraints on the apartments’ value. We therefore affirm.

. As to this issue, Judge Mclff's opinion represents a majority of the court.

. The uniform operation of laws clause of the Utah Constitution provides, “All laws of a general nature shall have uniform operation.” Utah Const, art. I, § 24.

. In pertinent part, article XIII, section 2 of the Utah Constitution provides, “All tangible property in the state ... shall be taxed at a uniform and equal rate in proportion to its value.”

. This decision ruled that whether a classification is permissible depends upon "[1] whether the classification is reasonable, [2] whether the objectives of the legislative action are legitimate, and [3] whether there is a reasonable relationship between the classification and the legislative purposes.” Blue Cross & Blue Shield v. State, 779 P.2d 634, 637 (Utah 1989).