Culpepper v. Fairfield Sapphire Valley

BECTON, Judge.

A cocktail waitress employed at a mountain resort filed this workers’ compensation claim to recover for injuries sustained *244when she tried to escape from a guest of the resort who kidnapped and sexually assaulted her. The attack occurred after the employee’s workday ended when she stopped on a resort road to assist the guest, who she assumed had car trouble. The Industrial Commission held that the employee’s injuries did not arise out of and in the course of her employment, and denied workers’ compensation benefits. We reverse.

I

The result of this case, like most workers’ compensation cases, turns upon its unique facts. The relevant facts follow.

Fairfield Sapphire Valley, the defendant-employer, is an extensive resort community located in a remote region of the western North Carolina mountains. The plaintiff-employee, Deborah Pharr Culpepper, worked as a bartender and cocktail waitress at Sapphire Valley Country Club, a club within the resort open only to the resort’s members and guests. She sometimes worked as a bartender and food waitress at the Fairfield Inn, also part of the resort complex.

Ms. Culpepper was instructed when she was hired “to be very cordial and friendly and nice and [to] offer any assistance that [she] could" to members and guests since “[m]ost of the people coming up there were looking at buying property” at the resort. (Emphasis added.) She was directed to serve only members and guests, and was told who those people were. One of the guests pointed out to her was Ralph Harvey Henry. Ms. Culpepper had served Mr. Henry a number of times at the country club and at the Inn, and he phoned her once while she was on duty to ask for a date. She politely declined. They had no contact outside her serving duties.

About 11:00 p.m. on 17 August 1981, Ms. Culpepper finished her work at the country club and drove to the Fairfield Inn, traversing both the resort’s private roads and Highway 64 to get there. Access to the resort’s recreational, dining, lodging, and other facilities was by a system of private roads branching off Highway 64. The public highway ran the length of and through the middle of the resort community, and provided the only means of entering or exiting the resort. Ms. Culpepper parked in front of the Inn and went in to turn in the day’s proceeds and paperwork. She saw Mr. Henry sitting at the bar. When Ms. Culpepper finished her work and left the Inn, she discovered that Mr. Henry had pulled *245his car alongside hers and was standing at her car door. He asked her to go out with him. She again politely declined, this time explaining that she planned to say goodbye to a co-worker who was leaving the next day. She was “trying to be nice [since] he was a guest at the [I]nn. ...”

Uncomfortable about this encounter, Ms. Culpepper waited for Mr. Henry to leave before she drove out of the parking lot. Once he was out of sight, she drove down the resort road leading away from the Inn. She turned right onto Highway 64, driving in the direction of her home. Before she reached the perimeter of the resort, she exited the highway, turning left onto the unlit resort road leading to the country club. The road also led to the employees’ quarters, where her friend who was leaving stayed.

Ms. Culpepper slowed down when she saw a car stopped at the side of the road with its flashers blinking. A person stood in the road waving his arms, motioning her to stop. As she got nearer, Ms. Culpepper saw that the person was Mr. Henry. Assuming he had car trouble, she “stopped to see if he needed help or wanted [her] to tell someone ... to go get him.” Because “he was a guest and since he was on th[e resort] property, . . . [she] felt like it would be a good thing to do to stop and see if he needed help.”

Mr. Henry walked over to Ms. Culpepper’s car, leaned down to talk through the window, and then yanked the door open, forcing his way into the driver’s seat. Ms. Culpepper jumped out the passenger side, and ran down the road. Henry caught her, struck her in the face, and forced her, kicking and screaming, into his car. He drove her to a secluded area where, after repeatedly threatening to kill her, he sexually assaulted her.

Ms. Culpepper eventually talked Henry into returning to her car on the pretense that she would go out with him. As they started down the resort road where the attack first began, they saw people standing around her car, apparently concerned because her door was ajar and the headlights were still on. Henry sped up to get away. Fearing for her life, Ms. Culpepper leaped headfirst from his car. Her ankle caught in the door. Her body struck the pavement and was dragged along the roadway until her foot came free.

*246The fall from the car left Ms. Culpepper with a skull fracture and injuries to her back, leg, and face. As a result of her head injury, she suffered partial hearing loss, partial loss of the sense of taste, and complete loss of the sense of smell.

II

Ms. Culpepper filed a claim for workers’ compensation benefits.

Following a hearing, Deputy Commissioner McCrodden entered an interlocutory opinion and award in which she found that Ms. Culpepper’s job as a cocktail waitress put her “at an increased risk of being confronted by male customers” and that the directive to be hospitable to guests at the resort “placed [her] in the position in which she found herself with Ralph Henry.” (Emphasis added.) McCrodden concluded that “when plaintiff stopped to aid a guest of defendant-employer on the [employer’s] premises . . ., she was acting in the scope of her employment . . ., and her injury arose in the course of that employment.” McCrodden further concluded that Ms. Culpepper was “entitled to the compensable consequences of her injury by accident arising out of and in the course of her employment. . . .”

Deputy Commissioner Burgwyn later entered a separate opinion and award ordering the employer to pay Ms. Culpepper (1) $17,500 for her permanent injuries, (2) temporary total disability for a two-month period, and (3) all medical expenses incurred for treatment of her injuries. The employer appealed to the Full Commission.

The Full Commission vacated and reversed the interlocutory opinion and award. The Commission denied Ms. Culpepper compensation, finding that she “diverted from her direction home on a private mission. . . .” The Commission also made the following findings of fact:

1. ... In her service to defendant employer’s customers, plaintiff was directed to be cordial at all times while on duty since guests were prospective home buyers.
7. The configuration of the roads in the Fairfield complex were such that in leaving her final place of duty . . . plaintiff normally drove home by way of U.S. Highway 64. This is a public highway that runs through the resort community. *247Her diversion off of this road into the private road owned by the resort community was for a mission and purpose personal to her and not connected with the interests of her employer.

(Emphasis added.) The Commission concluded as a matter of law that Ms. Culpepper “was acting on a personal mission . . . and was not under any employment duty to travel upon that road or to stop to assist anyone being located on that road. Consequently, her injury by accident did not arise out of [and in the course of] her employment. . . .” (Emphasis added.)

Ill

Ms. Culpepper appealed to this court, contending that she is entitled to compensation because her injuries did arise out of and in the course of her employment.

A. Injuries Compensable Under the Workers’ Compensation Act

An injury is compensable under the Workers’ Compensation Act only if the injury (1) is an “accident” and (2) “aris[es] out of and in the course of the employment.” N.C. Gen. Stat. Sec. 97-2(6) (1985). Whether an injury arose out of and in the course of employment is a mixed question of law and fact, and the Industrial Commission’s findings in this regard are conclusive on appeal if supported by competent evidence. Gallimore v. Marilyn’s Shoes, 292 N.C. 399, 402, 233 S.E. 2d 529, 531 (1977).

Injuries resulting from an assault are caused by “accident” within the meaning of the Act when, from the employee’s perspective, the assault was unexpected and was without design on her part. Id. See also Stack v. Mecklenburg County, 86 N.C. App. 550, 554, 359 S.E. 2d 16, 18 (1987), disc. rev. denied, 321 N.C. 121, 361 S.E. 2d 597 (1987) (injuries from sexual assault may be compensable under the Act). We hold that the Commission correctly concluded that Ms. Culpepper’s injuries stemming from the sexual assault were caused by “accident.” Thus, the remaining question is whether her injuries “arose out of” and “in the course of” her employment.

The employee must establish both the “arising out of” and “in the course of” requirements to be entitled to compensation. Roberts v. Burlington Indus., Inc., 321 N.C. 350, 354, 364 S.E. 2d 417, 420 (1988). However, while the “arising out of” and “in *248the course of” elements are distinct tests, they are interrelated and cannot be applied entirely independently. Hoyle v. Isenhour Brick & Tile Co., 306 N.C. 248, 252, 293 S.E. 2d 196, 199 (1982). Both are part of a single test of work-connection. Watkins v. City of Wilmington, 290 N.C. 276, 281, 225 S.E. 2d 577, 581 (1976) (citations omitted). Because “the terms of the Act should be liberally construed in favor of compensation, deficiencies in one factor are sometimes allowed to be made up by strength in the other.” Hoyle, 306 N.C. at 252, 293 S.E. 2d at 199 (citations omitted).

We turn now to Ms. Culpepper’s contention that her injuries “arose out of” her employment.

B. “Arising Out Of” the Employment

The words “arising out of . . . the employment” refer to the origin or cause of the accidental injury. Roberts, 321 N.C. at 354, 364 S.E. 2d at 420. Thus, our first inquiry “is whether the employment was a contributing cause of the injury.” Id. at 355, 364 S.E. 2d at 421 (emphasis added). Second, a contributing proximate cause of the injury must be a risk inherent or incidental to the employment, and must be one to which the employee would not have been equally exposed apart from the employment. Gallimore, 292 N.C. at 404, 233 S.E. 2d at 533. Under this “increased risk” analysis, the “causative danger must be peculiar to the work and not common to the neighborhood." Id. at 404, 233 S.E. 2d at 532 (citations omitted) (emphasis added). Finally, an injury will be deemed to “arise out of” the employment if the employee’s acts on behalf of a third person are of “appreciable benefit” to the employer. See Guest v. Brenner Iron & Metal Co., 241 N.C. 448, 452, 85 S.E. 2d 596, 600 (1955).

We conclude that each of these conditions was met in the case before us.

(1) Causal Relation of Employment to Injury

The record shows that the only reason Ms. Culpepper stopped on the resort road — particularly since she felt uncomfortable around Mr. Henry —was to offer a guest assistance, as her employer instructed her to do. See Bunny Bread v. Shipman, 267 Ark. 926, 591 S.W. 2d 692 (1979) (truck driver reasonably interpreted employer’s instruction to be helpful to potential customers to extend to assisting disabled motorist (citing with approval Lewis *249v. Kentucky Central Life Ins. Co., 20 N.C. App. 247, 201 S.E. 2d 228 (1973)).

No evidence in the record supports the Commission’s finding that Ms. Culpepper was told to be helpful and cordial to guests only while on duty. Contrary to the Commission’s conclusions based on that finding, we believe that it was reasonable for Ms. Culpepper to assume that, but for the terrible outcome, her employer would have wanted her to stop to aid a known guest apparently in trouble on the resort premises, and that this act was incidental to her employment. See id. Moreover, had Ms. Culpepper simply driven past a guest stranded on the dark mountain road, she reasonably could have feared a reprimand by her employer, especially since the guest recognized her car and tried to wave her down. See id.

In our view, Ms. Culpepper’s motivation for being on the employer’s road is not as important as her motivation for stopping on that road. Because her decision to stop had its origin in her •employment, we hold that her actions were sufficiently “work-connected” to warrant a conclusion that her injuries arose out of the employment. The Commission erred by concluding otherwise.

(2) Increased Risk

The employer contends that Ms. Culpepper faced no greater risk of sexual assault than any other citizen. The employer further argues that the motive for Mr. Henry’s assault was personal, not work-related, and therefore Ms. Culpepper was not entitled to compensation. We disagree. Compensation should be denied only if the circumstances surrounding an assault will not permit a reasonable inference that the nature of the employment, rather than some personal relationship, created the risk of attack. See Robbins v. Nicholson, 281 N.C. 234, 240, 188 S.E. 2d 350, 354 (1972). While it is generally true that “there is no clearer example of non-industrial motive than rape,” it is equally true that the nature of a job may heighten the risk of sexual assault. Larson, 1 Larson’s Workmen’s Compensation Law, Sec. 11.11(b) (1984) (Supp. 1987).

In our view, Ms. Culpepper’s employment placed her at an increased risk of sexual assault not shared by the general public. The nature of her job as a cocktail waitress and bartender subjected her to unwelcome advances from male customers, but at the same time, required her to be “cordial and friendly and nice.” Her job required her to serve alcoholic beverages to a variety of people, *250some of whom might be intoxicated, and required her to work late at night in a remote mountain area. Moreover, her only relationship with Mr. Henry was through her work. We hold that these work-related factors created a unique risk of sexual assault. Accord Orr v. Holiday Inns, Inc., 6 Kan. App. 2d 335, 627 P. 2d 1193 (1981), aff’d, 230 Kan. 271, 634 P. 2d 1067 (1981) (female bartender raped while on break); see also Commercial Standard Ins. Co. v. Marin, 488 S.W. 2d 861 (Tex. Civ. App. 1972) (working during dark hours increased risk of rape and murder of female gas station attendant); Employers Ins. Co. v. Wright, 108 Ga. App. 380, 133 S.E. 2d 39 (1963) (employee required to wait upon and serve the public was exposed to greater risk of physical danger and sexual assault); Giracelli v. Franklin Cleaners & Dyers, Inc., 132 N.J.L. 590, 42 A. 2d 3 (1945) (employee raped by customer faced increased risk of sexual assault because she was required “to wait on all types of people”).

(3) Injuries While Acting for Benefit of Another: Appreciable Benefit Test

Ms. Culpepper contends that the Commission erred in failing to apply the “appreciable benefits” test. The employer counters with the argument that the “appreciable benefits” test did not apply because Ms. Culpepper’s decision to stop would have been of no benefit to the employer.

It is well settled that injuries suffered by an employee while assisting a third person are not compensable “unless the acts benefit the employer to an appreciable extent.” Roberts, 321 N.C. at 355, 364 S.E. 2d at 421 (emphasis added).

[W]here competent proof exists that the employee understood, or had reasonable grounds to believe that the act resulting in injury was incidental to [her] employment, or . . . would prove beneficial to [her] employer’s interests or was encouraged by the employer . . . for the purpose of creating a feeling of good will, . . . compensation may be recovered, since then a causal connection between the employment and the accident [is] established.

Guest, 241 N.C. at 452, 85 S.E. 2d at 599 (citation omitted) (emphasis added).

The employer argues that the decision in Roberts v. Burlington Industries controls this case. There, the Supreme Court applied *251the appreciable benefits tests to deny workers’ compensation benefits to the family of a furniture designer who was killed as he assisted an injured pedestrian, a stranger, while driving home from a business trip. The Court reasoned that the employee’s acts were “purely altruistic,” “bore no relation to his employer’s interests,” and provided “no actual benefit to the employer.” 321 N.C. at 357, 364 S.E. 2d at 422. The Court contrasted the “Good Samaritan” situation before it from the situation presented in Lewis v. Kentucky Cent. Life Ins. Co., 20 N.C. App. 247, 201 S.E. 2d 228 (1973). We believe that Lewis, not Roberts, controls the outcome here.

In Lewis, an insurance salesman was injured when he stopped on the highway to assist a woman he recognized as a policyholder. The Commission found that, at the time he stopped, the employee “had reasonable grounds to believe that [his assistance] would be beneficial to his employer’s interests, was incidental to his employment, and would advance his employer’s work.” Id. at 249, 201 S.E. 2d at 230. This court upheld the compensation award, concluding that the employee “acted, not merely to an appreciable extent, but even to a substantial extent, for the benefit of his employer” by assisting a known customer with car trouble. Id. at 250, 201 S.E. 2d at 230. The same analysis applies here.

Ms. Culpepper was traveling on a private resort road in a remote mountain area when she encountered an apparently disabled motorist flagging her down. She recognized that person as a guest at the resort, and knew he recognized her. Given the circumstances and her employer’s instructions, we conclude that she “had reasonable grounds to believe that what [s]he was doing was incidental to [her] employment and beneficial to [her] employer, and that, if [her] employer had been there, [the employer] would have instructed [her] to render such . . . assistance.” Guest, 241 N.C. at 453, 85 S.E. 2d at 600. Because stopping to assist a guest bore a clear relation to her employer’s interests, we hold that the Commission erred in concluding that her resulting injuries did not “arise out of” her employment.

We next address Ms. Culpepper’s contention that her injury occurred “in the course of” her employment.

B. “In the Course Of” Employment

The phrase “in the course of the employment” refers to (1) the time, (2) the place, and (3) the circumstances in which the *252injury occurred. Roberts, 321 N.C. at 354, 364 S.E. 2d at 420. Applying these factors to the case before us, we hold that Ms. Culpepper’s injuries occurred “in the course of” her employment.

(1) Time

The “course of employment” continues for a reasonable time after work ends, and may include time spent going to or coming from work. See generally Harless v. Flynn, 1 N.C. App. 448, 456, 162 S.E. 2d 47, 52 (1968). In our view, Ms. Culpepper did not remain on the employer’s premises after work for such an unreasonable length of time as to remove her from the course of employment. Cf. Alford v. Quality Chevrolet Co., 246 N.C. 214, 217, 97 S.E. 2d 869, 871 (1957) (because employee spent five hours “cavorting” before starting home, “[a]ll reasonable time for travel home from work had expired”), with Zahn v. Associated Dry Goods Corp., 655 S.W. 2d 769 (Mo. App. 1983) (employee raped while leaving employer’s premises after shopping there for 20 minutes was still in course of employment; time on premises did not exceed reasonable time in which to leave work). Here, the assault occurred only moments after Ms. Culpepper’s workday ended. We hold that in the unique circumstances of this case, the time elapse did not exceed a reasonable time in which to leave work.

(2) Place

With respect to place, the “course of employment” includes the employer’s premises, and may extend to adjacent premises used as a means of ingress and egress to the employer’s premises. Bass v. Mecklenburg County, 258 N.C. 226, 233, 128 S.E. 2d 570, 575 (1962). In particular, injuries sustained on premises controlled or owned by the employer while going to or coming from work generally are deemed to occur “in the course” of employment. Id. at 232, 128 S.E. 2d at 574; accord Robinson v. North Carolina State Highway Comm’n, 13 N.C. App. 208, 185 S.E. 2d 333 (1971) (employee in course of employment while leaving work on road controlled by employer). See also Helton v. Interstate Brands Corp., 155 Ga. App. 607, 271 S.E. 2d 739 (1980) (employee kidnapped from employer’s parking lot and subsequently sexually assaulted was still in the course of employment).

It is clear that Ms. Culpepper’s kidnapping and injuries occurred on the resort premises. What is disputed is whether she was still protected by the “going and coming” rule when she stopped *253for Mr. Henry. The employer first argues that protection of the rule ended when Ms. Culpepper left the employer’s private road leading from the Inn and entered the public highway. We disagree. Highway 64 was an integral part of the resort complex. Employees and patrons regularly traveled the highway to get from one part of the resort to another, and signs indicating where to turn to reach the various facilities appeared along the highway. At least one resort-owned building was located there. Given these circumstances, we conclude that the portion of Highway 64 within the boundaries of the resort constituted the employer’s premises for purposes of the going and coming rule. See, e.g., Rozelle v. Robertson, 29 A.D. 2d 589, 285 N.Y.S. 2d 449 (1967) (public street through hospital grounds was part of employer’s premises).

We reject the employer’s next contention — and the Commission’s conclusion — that because Ms. Culpepper deviated from the direct route home on a “personal mission,” she was not covered by the going and coming rule, and therefore was no longer in the course of employment. Even had Ms. Culpepper’s side trip to see her friend been a “frolic” which removed her from the rule’s protection, in our view, she was back in the course of employment when she decided to stop to help a known guest. See generally, Chandler v. Nello L. Teer Co., 53 N.C. App. 766, 770-71, 281 S.E. 2d 718, 720-21 (1981), aff'd, 305 N.C. 292, 287 S.E. 2d 890 (1982) (employee returning to work from private mission is in course of employment); Larson, Secs. 19.10, 19.27 and cases cited therein (business motive intervening during personal mission bring employee back within course of employment). Although Ms. Culpepper drove on the road for a personal reason, what matters is that she stopped for a reason related to her employment.

(3) Circumstances

With respect to circumstances, an employee “engaged in activities that [s]he is authorized to undertake and that are calculated to further, directly or indirectly, the employer’s business” acts within the course of employment. Pittman v. Twin City Laundry & Cleaners, 61 N.C. App. 468, 472, 300 S.E. 2d 899, 901-02 (1983). Even if an “employee is not engaged in the actual performance of the duties of [her] job,” this “does not preclude [her] accident from being one within the course of employment.” Harless, 1 N.C. App. at 456, 162 S.E. 2d at 53. See also Brown v. Jim Brown’s Service Station, 45 N.C. App. 255, 257, 262 S.E. 2d 700, 702 (1980) *254(injury occurring outside regular hours and normal place of work is, nonetheless, “in the course of” employment if employee performed activity requested by and for benefit of employer).

The employer relies on Poteete v. North State Pyrophyllite Co., 240 N.C. 561, 82 S.E. 2d 693 (1954), to assert that when an employee returns for personal reasons to the employer’s premises after the workday has ended, and is injured there, the employee is not entitled to compensation. In Poteete, the employee was injured when he fell from the wall where he sat waiting to collect a debt from a co-worker. Unlike the case before us, the employee in Poteete was not engaged in any work-related activity when he was injured. Had the employee been so engaged, he would have been entitled to compensation because he would have been back in the course of employment.

We conclude that Ms. Culpepper returned to the course of employment when she stopped to assist a guest. Because she was engaged in a work-related activity reasonably calculated to benefit her employer, the Commission erred in holding that her injury did not occur in the course of employment.

IV

We hold that Ms. Culpepper’s injuries arose out of her employment because the injuries were causally connected to her employment, the nature of her job increased the risk of sexual assault, and her act of stopping to assist a guest was of appreciable benefit to her employer. We further hold that the conjunction of the time, place, and circumstance factors brought Ms. Culpepper’s injury within the course of her employment. Accordingly, we reverse the Industrial Commission decision, and order the Commission to award Ms. Culpepper the compensable consequences of her injury.

Reversed.

Judge Eagles concurs. Judge Greene dissents.