dissenting.
I would reverse the trial court and remand for trial.
The evidence1 viewed in the light most favorable to Mark Regan (plaintiff), Hinson v. Hinson, 80 N.C. App. 561, 563, 343 S.E.2d 266, 268 (1986) (evidence at summary judgment hearing viewed in the light most favorable to the nonmovant), reveals that as an employee of Amerimark, plaintiff operated the “coater” on “paint line No. 2.” As part of his job, plaintiff was required to clean a steel drum that was part of the coater. To clean the drum plaintiff would scrape the drum with a piece of scrap metal while the paint line continued to operate. On 7 April 1993 plaintiff was scraping the drum when his hand was caught and he was pulled into the coater, resulting in a punctured right lung, broken neck, mangled right arm, and other serious injuries. At the time he was injured plaintiff was under the supervision of both Wlock and Fox.
The coater was designed to have a “doctor blade” attached to it which guarded the coater’s ingoing nip points and prevented the employee from having to manually scrape the drum. Although the coater originally had a “doctor blade,” at some point prior to the injury in question it was removed and at the time of the injury it lay on the floor beside the machine.
Amerimark equipped the coater with two emergency switches (E-stops) that would shut down the paint line if pressed. After his hand became caught in the coater, plaintiff attempted to stop the paint line by using the E-stops but they did not work. Marcy Regan, plaintiffs wife, recalled a conversation between herself and Phillip McAllister (McAllister), Amerimark’s Human Resources and Training Manager, during which McAllister told her that plaintiff was “doing a routine procedure” when the accident occurred and that Amerimark was “aware that [the E-stops] were not functioning” and that “work orders had been done to repair them,” and “they just had not gotten around to that yet.” If plaintiff had been aware that the E-stops were not operational, he would not have scraped the drum while it was moving.
Plaintiff had beeh instructed on how to clean the coater by Jamie Nelson (Nelson), an employee of Amerimark. Nelson stated that it was “common knowledge in the plant that there was a risk of having *231your hands or arms caught in the [coater] while . . . scraping” it. Nelson also revealed that the E-stops were “never tested and . . . painted shut” and nothing was done to make the E-stops operational. Plaintiff was cleaning the coater as he had been taught at the time his hand became caught in the coater. Other Amerimark employees, while cleaning the coater, had “come close to being seriously injured” .when their rags and/or gloves had been “jerked off their hands when they hit a dry spot” on the coater drum, as happened to plaintiff. According to plaintiff, some of these employees bruised or burned their hands while cleaning the coater.
On 28 July 1992, prior to plaintiff’s injury, Wlock made a suggestion that a “doctor blade” be installed at the point where plaintiff was subsequently injured “so that the operators won’t have to reach in as often” to clean the drum. Wlock also suggested that a “line stop cable” be installed around the coater to enable the operator to easily stop it. According to Wlock’s suggestion form, while he did not know of any previous injuries occurring “in these areas, they are bad pinch points with the potential for disaster.” Despite making the suggestions, Wlock did not have them implemented. A report by Wlock dated 8 April 1993, after plaintiff’s injuries, states that his suggestions concerned the “very spot” where plaintiff was injured.
Maintenance manager John Swanik (Swanik) stated that he would not expect any of his employees to do anything he would not do and, referring to scraping the coater by hand, “this technique here, I would not do.”
On 4 January 1993 Amerimark was cited by the North Carolina Department of Labor, Division of Occupational Safety and Health, for several “serious”2 violations of the Occupational Safety and Health Act (OSHA), including the failure to provide “[m]achine guarding ... to protect operator(s) and other employees from hazard(s) created by . . . ingoing nip points” on “paint line No. 2.” McAllister stated that plaintiff’s injuries occurred at an ingoing nip point on “paint line No. 2.”
The citations required that Amerimark abate or correct the violations on or before 11 January 1993. On 8 January 1993 Amerimark *232requested an extension of time in which to abate the violations. With respect to the hazard created by the “ingoing nip points” on “paint line No. 2,” Amerimark was given until 12 July 1993 to make the correction. At the time the extension was granted, OSHA informed Amerimark that although an extension was being granted, “you are to insure that your employees are not exposed to hazards while abatement is being accomplished.”
Immediately after plaintiff was injured Swanik installed a protective guard and a line stop cable on the coater where plaintiff was injured. The time to install both was approximately four hours and the cost was approximately $300.00. Furthermore, most of the parts for both apparatus were already located at the Amerimark facility.
I
Claim against Amerimark
Some of the factors to be considered when determining if the employer had knowledge that the misconduct was substantially certain to cause serious injury or death to an employee include: (1) whether the activity giving rise to the injury was inconsistent with a current OSHA standard; (2) whether the employer had received, prior to the injury, a citation for an OSHA violation regarding the activity that gave rise to the injury; (3) whether the employer or its representative (i.e., employee’s supervisor) had knowledge of the dangerousness of the activity engaged in by the employee; (4) whether with knowledge of the dangerousness of the activity, the employer or its representative directed the employee to perform the task; (5) whether there was a high probability that the activity engaged in by the employee was likely to cause death or serious bodily injury; and (6) whether there had been any prior serious injuries or death caused to an employee performing the activity in question. See Woodson v. Rowland, 329 N.C. 330, 346, 407 S.E.2d 222, 231-32 (1991); see also Mickles v. Duke Power Co., 342 N.C. 103, 111, 463 S.E.2d 206, 211 (1995).
The evidence considered in the context of these factors and in the light most favorable to the plaintiff, reveals a genuine issue of fact as to whether Amerimark knew that operation of the coater was substantially certain to cause serious injury or death to plaintiff. I would therefore reverse the entry of summary judgment for Amerimark.3
*233Prior to plaintiffs injuries it was common knowledge throughout Amerimark that the practice of cleaning the coater by scraping the drum was dangerous. Swanik, the maintenance manager, indicated that the procedure to clean the coater drum taught to plaintiff was dangerous and something he would not do himself. Wlock, plaintiffs supervisor, knew of the danger, as evidenced by his suggestion to install more guards on plaintiffs coater. Despite this knowledge plaintiff was instructed that this was the proper way to clean the coater. Further, plaintiffs instructor, Nelson, as well as McAllister, knew that the E-stops vital to the operator’s safety were not operational and in fact they did not operate properly when plaintiff tried to use them.
The operation of the coater without machine guarding to protect the employee was in violation of OSHA regulations and this was brought to the attention of Amerimark on 4 January 1993 when citations (alleging violations of current OSHA regulations) were issued by the North Carolina Department of Labor. The citations classified the violations as “serious,” suggesting that there was a substantial probability that death or serious physical harm could result if the “ingoing nip points” were not properly guarded. Despite receipt of the citations Amerimark continued to operate the paint line without making any changes to the way the plaintiff operated the coater and without taking steps to protect the plaintiff.4
I acknowledge that there is no evidence that prior to the injuries received by the plaintiff any employee died or received serious bodily injury while operating the coater.5 The absence of any evidence on *234this factor, however, does not require entry of summary judgment for Amerimark, as the presence or absence of evidence on any factor(s) is not conclusive on the issue of the employer’s knowledge (or lack of knowledge) of misconduct that is substantially certain to cause serious injury or death. Regan v. Amerimark Bldg. Prods., 118 N.C. App. 328, 331, 454 S.E.2d 849, 852 (“No one factor is determinative in evaluating whether a plaintiff has stated a valid Woodson claim.”), disc. rev. denied, 340 N.C. 359, 458 S.E.2d 189 (1995), cert. denied, 342 N.C. 659, 467 S.E.2d 723 (1996). Indeed in Woodson there was no evidence of any prior deaths or serious injuries by the defendant’s employees arising from work in trenches. See Pastva v. Naegele Outdoor Advertising, 121 N.C. App. 656, 659, 468 S.E.2d 491, 492-93 (reversing dismissal of Woodson claim even though no evidence of prior serious injury or death), disc. rev. denied, 343 N.C. 308, 471 S.E.2d 74 (1996).
II
Claims against Fox and Wlock
This case is distinguishable from Pendergrass, relied upon by the majority. In this case the unguarded pinch-points on the coater could have been easily and cheaply fixed and both Wlock and Fox were aware of such problem but failed to follow up on Wlock’s suggestion to install a “doctor blade” and take other measures to protect the coater operator. Further, plaintiff had been trained to rely on the E-stops to stop the line in case of an emergency, but evidence presented by plaintiff shows that the E-stops were not operable and failed when plaintiff attempted to use them.
If the E-stops were not operable and Wlock and Fox knew of this, but required plaintiff to continue operating the coater despite the knowledge that the coater was being operated in a dangerous manner, a reasonable person could conclude that Wlock’s and Fox’s conduct was manifestly indifferent to its consequences. As noted by this Court in an earlier opinion dealing with this same case, the “failure to inform plaintiff that the [E-stops] on his machine were not functioning properly demonstrates a much higher level of indifference to employee safety than that alleged in Pendergrass.” Regan, 118 N.C. App. at 331, 454 S.E.2d at 852. Genuine issues of fact are presented and summary judgment as to Wlock and Fox was therefore error.
. I review the evidence because I believe the summary of the evidence given by the majority fails to mention several important details.
. A “serious violation” exists “if there is a substantial probability that death or serious physical harm could result from a condition which exists” in the place of employment “unless the employer did not know, and could not, with the exercise of reasonable diligence, know of the presence of the violation.” N.C.G.S. § 95-127(18) (1993).
. I would reject the argument of Amerimark that Mickles v. Duke Power Co., 342 N.C. 103, 463 S.E.2d 206 (1995), requires that we affirm the entry of summary judgment in this case. The Supreme Court in Mickles determined that because there had been only three “widely scattered instances [of injuries from roll-outs] over a sixteen-year *233period” and “over eleven million man-hours aloft without a single incident of roll-out” the forecast of evidence “indicates only that defendant was aware of the somewhat remote possibility” of roll-out. Id. at 111-12, 463 S.E.2d at 211-12. In that case the Court stated that defendant did not know its conduct was substantially certain to cause serious injury or death because, in part, defendant had never been cited “for an OSHA violation regarding roll-out, and OSHA standards at the time of Mickles’ death” did not require any different equipment. Id. at 111, 463 S.E.2d at 211. In this case, Amerimark knew that the coater posed a threat to plaintiff and the knowledge of this danger was reaffirmed upon receipt of the “serious” OSHA citation.
. Although Amerimark was given an extension of time (extending beyond the time the plaintiff was injured) in which to correct the violations, it was conditioned on the requirement that Amerimark not expose its employees to hazards “while abatement is being accomplished.”
. The record does show, however, that several employees had “come close to being seriously injured” when their rags and/or gloves had been “jerked off their hands when they hit a dry spot” on the coater drum.