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Agusty-Reyes v. Department of Education of the Commonwealth of Puerto Rico

Court: Court of Appeals for the First Circuit
Date filed: 2010-04-06
Citations: 601 F.3d 45
Copy Citations
25 Citing Cases
Combined Opinion
          United States Court of Appeals
                     For the First Circuit


No. 09-1247

         OLGA E. AGUSTY-REYES; ARMANDO RIVERA CABALLERO,

                     Plaintiffs, Appellants,

                               v.

 THE DEPARTMENT OF EDUCATION OF THE COMMONWEALTH OF PUERTO RICO;
                      MIGUEL HERNÁNDEZ-CRUZ,

                     Defendants, Appellees.


          APPEAL FROM THE UNITED STATES DISTRICT COURT
                 FOR THE DISTRICT OF PUERTO RICO

          [Hon. Jaime Pieras, Jr., U.S. District Judge]


                             Before

                       Lynch, Chief Judge,
              Torruella and Selya, Circuit Judges.


     Enrique J. Mendoza Méndez with whom Mendoza Law Offices were
on brief for appellants.
     Rosa Elena Pérez-Agosto, Assistant Solicitor General, with
whom Irene S. Soroeta-Kodesh, Solicitor General, Leticia M.
Casalduc-Rabell, Deputy Solicitor General, and Zaira Z. Girón-
Anadón, Deputy Solicitor General, were on brief for appellee
Department of Education of the Commonwealth of Puerto Rico.


                          April 6, 2010
            LYNCH, Chief Judge.    Taking all inferences in her favor

for purposes of summary judgment, Olga E. Agusty-Reyes ("Agusty")

was repeatedly sexually harassed by her supervisor at a Puerto Rico

primary school where she taught fourth and sixth grade mathematics

between August 2005 and January 2007.         After Agusty refused his

advances, the supervisor delayed evaluating her and ultimately gave

her a poor evaluation to block her receipt of tenure.             When she

complained to her supervisor's supervisor at the Commonwealth's

Department of Education ("DOE"), she was not told of the DOE's

sexual harassment policy; she was instead told the only remedy she

had was to file a union grievance.         Soon after she did so, the

supervisor attacked her, forcing her into his lap and sexually

assaulting her until her screams brought school security to her

rescue.    The supervisor was later arrested for the attack.            When

she complained again to the DOE that the ongoing harassment had now

led to a criminal attack, the DOE held a hearing on her harassment

claims    against   the   supervisor   without    giving   her   notice    or

opportunity to testify or to respond to his denials, apparently in

accord    with   its   policy.    After   these   proceedings,    the     DOE

reinstated the supervisor.       Only the intervention of the police,

enforcing a protective order from the local court, prevented him

from returning to the school where she worked.

            In light of the evidence and these inferences, the

district court erred in granting the DOE's motion for summary

                                   -2-
judgment on Agusty's claims. See Agusty-Reyes v. Dep't of Ed., No.

07-1968 (D.P.R. Jan. 8, 2009).     We reverse and remand this case for

proceedings consistent with this decision.

                                   I.

            Agusty and her husband, Armando Rivera-Caballero, sued

the   DOE   in   October   2007.   They   claimed   discrimination   and

retaliation in violation of Title VII, 42 U.S.C. § 2000e et seq.,

as well as various provisions of Puerto Rican law.         They sought

damages, declaratory and injunctive relief, and attorney's fees.1

Plaintiffs appeal the district court's January 2009 grant of the

DOE's motion for summary judgment.

            The district court granted summary judgment based on its

determination that a reasonable factfinder could only reach three

conclusions.     First, that the evidence compelled the conclusion

that Agusty had not suffered a tangible employment action because

ultimately she was given tenure, and the DOE was therefore entitled

to assert the Faragher-Ellerth affirmative defense.       This defense

precludes an employer's vicarious liability for a supervisor's

harassment that did not result in a tangible employment action when

the employer can show both that it acted reasonably to prevent and



      1
          Plaintiffs also named the supervisor as a co-defendant.
Their claims against him were dismissed, because Title VII does not
create liability against individual employees.      See Fantini v.
Salem State Coll., 557 F.3d 22, 28-31 (1st Cir. 2009).          The
dismissal has not been challenged; this appeal concerns only the
grant of summary judgment on Agusty's claims against the DOE.

                                   -3-
correct sexual harassment and that its employee unreasonably failed

to avoid harm.      Second, the court held that the evidence compelled

the conclusion that the mere existence of a DOE policy on sexual

harassment and the DOE's statement it had complied with aspects of

that policy satisfied the first prong of that defense because the

DOE   had   acted    reasonably.     Indeed,   the   court   emphasized   the

reasonableness of the DOE's response when confronted with the

"relatively minor wrongdoing" that preceded the criminal attack.

Third, the court held that the evidence compelled the conclusion

that the second prong of the affirmative defense was satisfied

because Agusty had been unreasonable in not filing a formal written

complaint    until    after   she   was   attacked   (although   Agusty   had

previously met with the DOE's Regional Director to complain about

the supervisor's harassment and had been told to file a union

grievance, which she did).

            Each of these conclusions was error under the summary

judgment standard.

                                      II.

            On review of summary judgment, facts are taken in the

light most favorable to Agusty, the nonmoving party.             Chaloult v.

Interstate Brands Corp., 540 F.3d 64, 66 (1st Cir. 2008).

            The DOE has employed Agusty as a public school teacher

since 2002.     In August 2005, she was transferred to the Fortuna

Playa Public School ("Fortuna School") in Luquillo, Puerto Rico, to


                                      -4-
teach fourth and sixth grade mathematics.                    At that point, Agusty

was in the midst of a two-year probationary period, which had

started in August 2004.           During this period she was subject to

evaluation by her direct and immediate supervisor; at the Fortuna

School, her supervisor was School Director Miguel Hernández-Cruz

("Hernández").

            Under     Puerto     Rican       law,   public    school    teachers     are

entitled to tenure once they have completed a two-year probationary

period   and    have,      "in   the     opinion       of    the   [DOE],     performed

satisfactory work."         P.R. Laws Ann. tit. 18, § 214.              Once tenured,

teachers are governed by special regulations, id. § 216, and are

"entitled      to    be    contracted        as     permanent      teachers    in    the

municipality where they may be teaching," id. § 214. Agusty sought

tenure while under Hernández's supervision.

            Under DOE policies, as Agusty's supervisor, Hernández was

responsible     for       conducting     regular       evaluations      of     Agusty's

performance.        He was directed to complete these evaluations once

per   semester.        Hernández       was    also     required    to   discuss     each

evaluation with Agusty before forwarding them to the DOE's Deputy

Secretary of Human Resources.                The Deputy Secretary would review

and assess the evaluations before determining whether to grant

Agusty permanent status as a tenured DOE teacher.

            The DOE had also established an official policy for

reporting      and    investigating           sexual    harassment      allegations,


                                          -5-
Regulation 4661.      Under that policy, victims of sexual harassment

can file complaints with the DOE's Office for the Investigation of

Administrative Complaints ("IAC") or before a designated Regional

Coordinator.        The   IAC   is   responsible      for   notifying   accused

harrassers     of   the   allegations       against    them   and   forwarding

complaints to senior DOE officials to take "provisional measures"

pending the adjudication of the complaint. The IAC is also charged

with filing a report about the complaint with the DOE's Legal

Division, which in turn refers the report to an administrative

judge "to adjudicate the controversy and recommend disciplinary and

corrective action."       There is no evidence that the DOE publicized

this policy to its employees or informed Agusty or her supervisor

of it.

            Agusty alleges that Hernández sexually harassed her from

the moment they met. He made numerous sexually charged comments to

her, described how "pretty" she was, and took opportunities to be

in physical contact with her and to look into her classroom to see

her.     Hernández insisted all meetings with Agusty take place in

private and told her he would give her a good evaluation if she

would "touch him."         This harassment was frequent and blatant.

Agusty's colleagues, students, and students' parents observed and

commented on Hernández's behavior.              When Agusty declined his

advances, Hernández sent her "intimidat[ing]" memos in which he




                                      -6-
claimed    "he   would   destitute"    her   and    called   her   "dumb"   and

insubordinate.

            In May 2006, with the end of her two-year probationary

period pending and having received no evaluations from Hernández,

Agusty asked him for a copy of her semesterly evaluation, which was

long overdue.     Hernández replied that he did not have a copy and

that she would have to request one from the DOE's human resources

office.    When she did so, the office told her that it had never

received her evaluation from Hernández.            There is no evidence that

Hernández had prepared such an evaluation as he was required to do.

            Agusty complained to DOE officials senior to Hernández.

After several months of trying to arrange a meeting, on September

12, 2006, Agusty met with the DOE's Regional Director, Héctor

Medina Delgado and reported all of Hernández's actions up to that

point.    Delgado offered Agusty no help; instead he told her "to go

seek help from the Teachers Federation" ("the union").             He did not

inform her of the DOE's sexual harassment policy, nor did he direct

her to submit an administrative complaint.             One can infer he was

either unaware of the policy or its requirements or deliberately

misled her.      Indeed, the only immediate action Delgado took in

response to Agusty's meeting was to send Hernández a letter, that

same day, explaining that his office had received no evaluations of

Agusty's teaching performance and urging Hernández to perform and

submit the required evaluation "as soon as possible."


                                      -7-
           Agusty followed up on her meeting with Delgado in a

letter,   dated   September    25,     2006;    she   copied   Hernández,     a

representative    of   the    union,    and    individuals     identified    as

"Superintendent" and "Secretary Department of Education."                   The

letter explicitly referred to Hernández's "inappropriate conduct"

toward her.     The letter also referenced the September 12 meeting

and stated that Agusty had later provided Delgado with a copy of a

document, drafted and signed by her supervisor, Hernández.                  The

document from Hernández, apparently in response to Agusty's request

that she be evaluated, stated that she had not met "the percentage

required in [her] summative evaluation and that she "had presented

. . . shady behavior."

           Agusty's letter further reported an incident during the

week of September 18, 2006, in which Hernández gave Agusty a note

about the probationary period that made her "feel intimidated

again."   Agusty stated that she had still not seen a copy of her

evaluation, and asked for "an authentic evaluation according to the

parameters established by the Department of Education."             She also

stated that if Hernández continued his "inappropriate conduct

toward [her] person," she would take additional action.               Delgado

took no action on the letter and made no further inquiry into

Hernández's continuing inappropriate behavior.

           On   September    27,   2006,      Hernández   finally   submitted

Agusty's formal evaluation to the DOE for the whole period of her


                                       -8-
employment.    He gave her an overall rating of 53 percent, which

placed her in the lowest of five possible categories, indicating

"deficient    professional    performance."        Although   Hernández    was

required to discuss the evaluation with Agusty, he did not do so.

He also failed to break down Agusty's assessment by semester.               And

despite Agusty's many earlier requests to see her evaluation, he

did not provide her with a copy.        Agusty first became aware of the

evaluation and its contents on November 16, 2006, when she and a

union representative met with Hernández.

          On December 7, 2006, Agusty filed a formal "Step I"

complaint with the union, as she had been advised to do by the DOE

Regional Director, Delgado.         She sent copies of her complaint to

the DOE and to Hernández.          In her complaint, Agusty alleged that

Hernández had made and continued to make "sexual overtures" toward

her, had "harass[ed]" her "from the work standpoint," and had

failed to evaluate her "in any diagnostic or formative manner."

The complaint petitioned for Hernández to "cease and desist in

harassing [Agusty] sexually and on the job," for his assessment of

her to be revised and "checked against [her] evidence," and for her

to "be evaluated by an impartial party."              Hernández denied the

complaint, calling it "frivolous." The Regional Director, Delgado,

apparently    did   not   notify    other   DOE   officials   of   the   sexual

harassment allegations or advise Agusty to file a complaint under

the formal sexual harassment policy.


                                      -9-
           The DOE took no action in response to Agusty's complaint

through the union.    About two weeks later, Agusty filed a "Step II"

complaint with the union reiterating her concerns, including the

harassment allegations and petition for relief.           Again the DOE did

nothing.   The complaint was again copied to Hernández, who refused

even to accept the document.

           Instead,   after   Agusty    had    formally    accused   him   of

harassment, Hernández intensified his harassment of Agusty.                At

some point after the second complaint was filed, Hernández sent

Agusty a memo containing false accusations against her.               Agusty

sought guidance from a union representative, who advised her she

had to respond to Hernández's allegations.

           On the morning of January 19, 2007, Agusty went to

Hernández's office to deliver a response to his memo.                At that

point, he pulled her down, forcing her to be seated on his lap, and

began to "touch her intimate parts."          Agusty "screamed asking for

help and kicking."    A security guard, typist, and several parents

heard her screams and cries for help and came to her assistance.

They found Agusty in Hernández's lap with her back toward him and

his hands on her shoulders.    The police arrived at the school soon

afterward.

           Later that morning, Agusty went to the Luquillo police

department to file a sexual assault complaint.         That same day, she

obtained a protective order in a Puerto Rico district court.


                                 -10-
Agusty ultimately filed criminal charges against Hernández with the

Puerto Rico Police Department; a judge found probable cause for

Hernández's arrest on charges of lascivious acts, set bail at

$10,000, and ordered him to wear an electronic monitoring device.

           The local court repeatedly renewed Agusty's protective

order over the ensuing months.2     Although the order's restrictions

varied over time, it always barred Hernández from Agusty's home and

those of her relatives.

           On   January   22,   2007,   Agusty   filed   a   formal   sexual

harassment complaint with the DOE's IAC, pursuant to Regulation

4661.    The complaint described Hernández's seventeen months of

harassment of Agusty, from her first days of work and up through

the January sexual assault.         That same day, the DOE ordered

Hernández to report to a professional development center.                 On

January 23, 2007, the DOE formally suspended him, with pay, from

the Fortuna School. Along with his notice of suspension, Hernández

was informed of a forthcoming administrative hearing, at which he

would "have the right to state [his] version and to show cause why

[he] should not be dismissed."          The victim, Agusty, received no

notice of the hearing. Delgado, the Regional Director, did receive

notice but did not inform Agusty.




     2
          The protective order was to remain in force pending the
resolution of criminal proceedings against Hernández. It was still
in effect as of April 14, 2008.

                                   -11-
          In the weeks before the hearing, the IAC investigation

unit prepared its report.         An investigator reviewed Agusty's

written complaint but apparently did not interview her.                    The

investigator    also   spoke   with   or   reviewed    statements    by   two

teachers, several students, Hernández's assistant, and the security

guard who witnessed the end of the incident on January 19, 2007.

The investigator apparently never obtained, or even looked at, the

police   report   or   court   records.         A   jury   could   find   the

investigation was cursory.      Still, there was some confirmation of

Hernández's    particular   attentions     to   Agusty;    there   was    also

confirmation of Agusty's screams for help and that she was found

screaming in Hernández's lap, had to be helped out, and, from her

appearance, was in shock.

          The DOE hearing was held on February 21, 2007.            Although

the proceeding was purportedly intended to assess the merits of her

claim, Agusty was not informed of the hearing and did not attend.

It can be reasonably inferred from this that the DOE's official

policy on sexual harassment complaints was to afford a hearing to

the alleged harasser but not to take testimony from the individual

who claimed harassment and instead to rely on the original written

complaint.    Hernández was present and represented by counsel.

          The examining officer reviewed documentary evidence,

including Agusty's complaint, the investigator's report, and the

statements the investigator reported had been made by staff and


                                  -12-
students at the Fortuna School, on which the report had relied.

This       documentary    evidence   was    provided   to   Hernández   and    his

attorney before the hearing.3            Hernández's counsel made arguments

in his defense, and Hernández offered extensive testimony on his

own behalf.4       Hernández also submitted sworn statements from six

teachers at the Fortuna School, vouching for his professional

conduct.

               Based solely on the evidence presented at this ex parte

proceeding, the examining officer prepared a report recommending

that the disciplinary action be dismissed.              The examining officer

reached his conclusion because, having "had the opportunity of

listening to [Hernández's] evidence," he considered Hernández's

version of events–-the only version presented by testimony at the

hearing--"worthy of our full credibility."                   By contrast, the

examining       officer    considered      Agusty's    written   statement     not

credible,       observing     (without      further    explanation)     that    it




       3
          The DOE did not put the vast majority of the exhibits
reviewed by the examining officer into the record on appeal. These
exhibits were also not presented before the district court. As a
result, a variety of potentially significant documents that were
made available to the examining officer, including letters
supposedly sent by Hernández to Agusty on November 27, 2006, and
January 18, 2007, and evaluations of Agusty's performance before
her arrival at the Fortuna School, are not before us.
       4
          Hernández's defense was that he had never mistreated
Agusty and that she had "fabricated" the sexual harassment
complaint in response to his negative evaluation of her
performance.

                                        -13-
"denote[d] an attitude of getting even against [Hernández] for the

negative evaluations."

            The DOE's legal division reviewed the examining officer's

report and, in early August 2007, recommended the dismissal of the

disciplinary action against Hernández. There is no indication that

the legal division conducted an independent review of the evidence,

nor did the DOE give Agusty an opportunity to testify.                 This is

consistent with Regulation 4661, which does not provide for review

of the adjudicator's decision nor identify any opportunities for

alleged victims of sexual harassment to present their version of

events once they have submitted their complaints.

            Shortly    thereafter,   the    DOE   reinstated    Hernández    as

director of the Fortuna School, effective August 10, 2007.                 With

his return looming, Agusty's protective order was expanded on

August 20, 2007, to prohibit Hernández from entering Agusty's place

of employment, the Fortuna School.          When Hernández returned to the

Fortuna School, where Agusty was working, he was detained by police

officers for violating the protective order.                 In light of the

order, the DOE referred Hernández for transfer to another school.

            Following Hernández's transfer, Agusty was re-evaluated

by new supervisors at least twice, on April 21, 2007, and May 21,

2007.   She received ratings of 86 percent and 94 percent overall,

which   placed   her   in   the   second-highest       category,     reflecting

"superior   professional     performance."        On   the   basis    of   these


                                     -14-
evaluations,      Agusty   was   awarded    tenure   on    November   9,   2007,

retroactive to August 2006.

                                     III.

            We review the district court's grant of summary judgment

de novo.    Bennett v. Saint-Gobain Corp., 507 F.3d 23, 29 (1st Cir.

2007).    We affirm only if there is no genuine issue as to any issue

of material fact and the movant is entitled to judgment as a matter

of law.     Id.    The record viewed in the light most favorable to

Agusty presents issues of material fact on Agusty's hostile work

environment and retaliation claims under Title VII.

A.          A Reasonable Jury Could Find That Agusty Suffered Sexual
            Harassment Amounting to a Hostile Work Environment

            Agusty's first Title VII claim is that the DOE is liable

as her employer for the alleged sexual harassment by Hernández, her

direct supervisor.5        In particular, she claims that Hernández's

longstanding abuse created a hostile work environment and sets

forth facts that would support a quid pro quo claim as well.

            We have described six elements that plaintiffs must

establish to succeed on hostile work environment claims against

their    employers.6       See   Valentín-Almeyda         v.   Municipality   of


     5
          The Supreme Court has read Title VII to include sexual
harassment as a form of gender discrimination under certain
circumstances. Oncale v. Sundowner Offshore Servs., Inc., 523 U.S.
75, 78 (1998); see also Reed v. MBNA Mktg. Sys., Inc., 333 F.3d 27,
31 (1st Cir. 2003).
     6
            The six elements are:


                                     -15-
Aguadilla, 447 F.3d 85, 94 (1st Cir. 2006).                 The district court

correctly found that Agusty could establish all of the elements of

an   abusive   work   environment   except    for     a    basis    for   employer

liability.     On appeal, the DOE attempts to argue that the court

erred in finding Agusty could show mistreatment that was "severe or

pervasive."     A reasonable jury could undoubtedly find that the

seventeen months of abuse by Hernández chronicled in the summary

judgment record was sufficiently severe and pervasive for a sexual

harassment claim under Title VII.          This case turns exclusively on

the final element, whether there is a basis for employer liability.

            The Supreme Court has articulated clear rules governing

employers' liability for a supervisor's wrongdoing against an

employee.      These rules are designed "to accommodate the agency

principles of vicarious liability for harm caused by misuse of

supervisory     authority,   as   well   as   Title       VII's    equally   basic


            (1) that she (or he) is a member of a protected
            class; (2) that she was subjected to unwelcome
            sexual harassment; (3) that the harassment was
            based upon sex; (4) that the harassment was
            sufficiently severe or pervasive so as to alter the
            conditions of plaintiff's employment and create an
            abusive work environment; (5) that sexually
            objectionable conduct was both objectively and
            subjectively offensive, such that a reasonable
            person would find it hostile or abusive and the
            victim in fact did perceive it to be so; and (6)
            that some basis for employer liability has been
            established.

Valentín-Almeyda v. Municipality of Aguadilla, 447 F.3d 85, 94 (1st
Cir. 2006) (quoting O'Rourke v. City of Providence, 235 F.3d 713,
728 (1st Cir. 2001)).

                                    -16-
policies of encouraging forethought by employers and saving action

by objecting employees."        Burlington Indus., Inc. v. Ellerth, 524

U.S. 742, 764 (1998).

            When a supervisor's harassment of an employee results in

a "tangible employment action against the employee," the employer

is vicariously liable for the "actionable hostile environment

created by [the] supervisor."         Id. at 765; see also Lee-Crespo v.

Schering-Plough Del Caribe Inc., 354 F.3d 34, 43 (1st Cir. 2003).

Tangible employment actions include "hiring, firing, failing to

promote,         reassignment        with      significantly             different

responsibilities, or a decision causing a significant change in

benefits."       Ellerth, 524 U.S. at 761.     "[T]he harassing supervisor

must be the one who orders the tangible employment action or, at

the very least, must be otherwise substantially responsible for the

action." Lee-Crespo, 354 F.3d at 44. No defense of reasonableness

is available.       See Arrieta-Colon v. Wal-Mart P.R., Inc., 434 F.3d

75, 86 (1st Cir. 2006).         This makes the question of whether the

harassment by the supervisor resulted in a tangible employment

action an important step in the analysis.            If Hernández's actions

could be found to have resulted in tangible employment action, the

DOE would be liable, and no affirmative defense would be available.

            Employers are also vicariously liable for a supervisor's

"severe    and    pervasive"   harassment     that   does   not    result      in   a

tangible    employment     action;    the    difference     is    that    in   such


                                      -17-
instances employers may be able to invoke a two-part affirmative

defense.   Ellerth, 524 U.S. at 765.      This affirmative defense, the

Faragher-Ellerth defense, requires a defendant employer to show

both (1) "that its own actions to prevent and correct harassment

were reasonable" and (2) "that the employee's actions in seeking to

avoid harm were not reasonable."       Chaloult, 540 F.3d at 66 (citing

Faragher v. City of Boca Raton, 524 U.S. 775, 807 (1998); Ellerth,

524 U.S. at 765); see also Torres-Negrón v. Merck & Co., 488 F.3d

32, 40 n.5 (1st Cir. 2007); Arrieta-Colon, 434 F.3d at 86; 1

Barbara T. Lindemann et al., Employment Discrimination Law 1365-76

(4th ed. 2007).

           The   DOE   argues   that   Agusty   cannot   show   a   tangible

employment action and so it may claim the Faragher-Ellerth defense.

In the alternative, the DOE argues that its sexual harassment

policy, coupled with Agusty's not filing a formal complaint under

Regulation 4661 until January 2007, satisfy Faragher-Ellerth's two

prongs and entitle it to summary judgment on the basis of the

affirmative defense.

           On these facts, a reasonable jury could easily find that

Agusty suffered a tangible employment action.              This alone is

sufficient for Agusty to survive summary judgment, as such a

finding would render the Faragher-Ellerth defense unavailable to

the DOE.




                                   -18-
           Beyond that, a reasonable jury could also find that the

DOE failed to satisfy either or both prongs of the Faragher-Ellerth

defense, even if no tangible employment action was present.                      A

trier of fact could find that the DOE did not act reasonably to

prevent and respond to instances of sexual harassment and also that

Agusty acted reasonably to avoid further harassment.                As a result,

the DOE is unable to satisfy either prong of the defense at the

summary judgment stage and was not entitled to judgment.

1.         Tangible Employment Action

           The DOE asserts that Agusty has not suffered a tangible

employment      action      since   she    "was    never   fired,   demoted,    or

reassigned      from     her    post"     and    ultimately   received   tenure,

retroactive to August 2006.             The argument misses the point.

           The Supreme Court's list of tangible employment actions

in Ellerth was not exhaustive, and it explicitly includes "failing

to   promote"    and   "a      decision   causing    a   significant   change   in

benefits." Ellerth, 524 U.S. at 761; see also Lee-Crespo, 354 F.3d

at 43; Reed, 333 F.3d at 32-33.            It is undisputed that, as Agusty's

supervisor, Hernández was required to evaluate Agusty's performance

as a teacher at specific times and that his evaluation played a

pivotal role in the DOE's assessment of her eligibility for tenure.

The record permits a finding that Hernández resisted evaluating

Agusty for months and then gave her a dismal review when she

refused to "touch him."             By contrast, Agusty's later supervisor


                                          -19-
gave Agusty two strong evaluations, whereupon she quickly received

tenure.

           On this record, there are several theories on which a

jury could find Hernández's actions resulted in tangible employment

actions.   The grant or denial of tenure could be viewed as similar

to a decision whether to promote, a well-recognized tangible

employment action.     A failure to grant tenure could also lead to a

meaningful   change    in     an   employee's   benefits   in     an   up-or-out

situation at a time when budgetary constraints loomed.                 Finally, a

reasonable   jury     could    certainly     find   that   both    Hernández's

deliberate delay in evaluating Agusty's performance and his harshly

critical assessment, which was directly linked to the tenure

decision, adversely impacted Agusty's employment by delaying her

receipt of tenure and the job security that would accompany it.

See Ellerth, 524 U.S. at 761.

2.         The Faragher-Ellerth Defense

           Even if there were not a jury issue on whether there had

been a tangible employment action, the DOE was also not entitled to

summary judgment on the basis of the Faragher-Ellerth defense. The

DOE argues that (1) its sexual harassment policy and the remedial

measures it took in response to Agusty's January 2007 complaint

satisfy the first prong of the defense, and (2) Agusty's failure to

use the established procedure until she filed that complaint in

January satisfies the second.         Both arguments clearly fail.


                                      -20-
           The Faragher-Ellerth defense was designed to protect only

those responsible employers who have established effective sexual

harassment policies and responsive grievance processes.                Id. at

764-65.    To that end, an employer must carry its burden on both

prongs to succeed in maintaining the defense.            Faragher, 524 U.S.

at 805; Arrieta-Colon, 434 F.3d at 86.        We assess the DOE's claims

on each prong of Faragher-Ellerth independently, "recognizing that

there may be a relationship between the two."            Chaloult, 540 F.3d

at 73. Both prongs involve a "judgment call as to reasonableness,"

which "is itself a jury issue unless no reasonable jury could

decide it in the plaintiff's favor."         Reed, 333 F.3d at 34.

           As to the first prong, the DOE contends that its adoption

of Regulation 4661 and its swift response to Agusty's January 2007

complaint constituted "reasonable care to prevent and correct"

sexual harassment. The argument fails for at least two independent

reasons.

           First,   there   is   no    evidence   that   the   DOE   made   the

slightest effort to communicate its policy, whether or not it was

reasonable on its face, to any of its employees, let alone to its

regional directors, its supervisors, or Agusty.                An employer's

failure to show that it had "established and disseminated an anti-

discrimination policy, complete with a known complaint procedure"

can prevent it from successfully claiming the Faragher-Ellerth

defense.   Marrero v. Goya of P.R., Inc., 304 F.3d 7, 21 (1st Cir.


                                      -21-
2002) (emphasis added); cf. Chaloult, 540 F.3d at 74 (noting

evidence   at    summary       judgment      that       employer      "had      trained    its

employees regarding its policies, and that [plaintiff] knew of

these policies"); Reed, 333 F.3d at 34 (noting evidence at summary

judgment that defendant "offered evidence . . . both of its own

procedures and of efforts to publicize them").                         On these facts, a

reasonable      jury     could    conclude         that       the    DOE's      failure     to

disseminate its sexual harassment policy and complaint procedure

prevented it from satisfying the first prong of Faragher-Ellerth.

            Further, independent issues of fact exist as to whether

the   policy     itself,       both    on    its    face       and     as      administered,

constituted "reasonable care to avoid harassment and to eliminate

it when it might occur," Faragher, 524 U.S. at 805.                             As Agusty's

experience illustrates, the DOE's application of Regulation 4661

affords victims no opportunity to testify in support of their

complaints      once    they     are   filed       or    to    reply      to    the    alleged

harassers'     testimony.         By    contrast,         those      accused      of    sexual

harassment are given an ex parte proceeding at which they can

present their version of events, with counsel, without fear of

rebuttal testimony or corroborative evidence from alleged victims

and witnesses.         Victims are not even given notice of the hearing.

Indeed, in this case, the examining officer's decision turned on a

credibility determination that weighed Hernández's live testimony

against    Agusty's       written      statement,         when      she     was   given    no


                                            -22-
opportunity to testify in person.               A jury could readily find that

these procedures were inherently unreasonable.                    A jury could also

find       that    the   investigation     here      was    so   cursory   as   to   be

inadequate.

                  On   the   second   prong,   the    DOE    asserts   that     Agusty

unreasonably failed to take advantage of its procedures, claiming

"[t]he record is clear . . . that she never provided a detailed,

full version of the alleged facts to the [DOE] until after her

January 22, 2007 complaint."

                  The DOE's position seems to be that an employee only acts

reasonably if the employee follows the DOE's formal procedure, and

that it is entitled to ignore any notice of harassment that is

outside of the procedure.                But a reasonable jury could find

otherwise: that based on the two union complaints, at least one of

which was copied to the DOE, and her meeting with Delgado,7 Agusty

had exercised "reasonable care . . . to prevent harm that could

have been avoided."            Id.    A jury could also reasonably find that

the DOE had an obligation to investigate Agusty's complaints of

both a harassing atmosphere and quid pro quo harassment before


       7
          It is not clear from the record whether Delgado, the
DOE's Regional Director for Agusty's region, was also the DOE's
"Regional Coordinator" for purposes of Regulation 4661. However,
Delgado was clearly a senior DOE official who, in response to
Agusty's description of Hernández's sexual harassment, gave her
explicit––albeit incorrect––guidance on how to report the abuse.
Nonetheless, as neither party has claimed otherwise, we assume,
arguendo, that Agusty's meeting with Delgado did not qualify as a
formal complaint under Regulation 4661.

                                         -23-
Hernández would give Agusty a favorable tenure evaluation.                   A jury

could easily reject the DOE's apparent position that no reports of

harassment short of formal notice of sexual assault are sufficient

to satisfy an employee's obligation under Faragher-Ellerth's second

prong.

           Even    if     the         precise     complaint      procedure    bore

significance, on this record, a reasonable jury could find that

Agusty was never informed of any procedures for reporting incidents

of sexual harassment.           As a result, she spent months trying to

arrange a meeting with the DOE's Regional Director.                      When she

finally secured a meeting with him in September 2006, she says that

she thoroughly detailed Hernández's behavior.                 Shortly thereafter

she followed up on the meeting with a letter to the Regional

Director and other DOE officials, in which she again referenced

Hernández's "inappropriate conduct toward [her] person."                  In early

December   2006,      acting     on     the     Regional   Director's     explicit

instructions, Agusty filed a formal complaint with the union,

asserting that Hernández had made "sexual overtures" toward her.

A copy of this complaint was sent to the DOE.                    About two weeks

later, she reiterated her allegations in a second complaint to the

union.

           A jury could undoubtedly conclude that Agusty's concerted

efforts to report Hernández's inappropriate behavior well before

her   January   22,     2007,    complaint,        constituted    an    altogether


                                         -24-
reasonable attempt to avoid further harm.          Cf. Chaloult, 540 F.3d

at 67 ("At no time prior to her resignation did [plaintiff]

complain about sexual harassment.").

            Further, the DOE's arguments show a misunderstanding of

its obligations under Title VII as to sexual harassment in other

ways.   A complainant need not, on a first report to the employer,

give a "detailed, full" report to put the employer on notice.        When

a supervisor's behavior is at issue, an employee need only make

"reasonable" use of the reporting procedures provided by her

employers   to   render   the   Faragher-Ellerth    defense   unavailable.

Faragher, 524 U.S. at 807; see also Chaloult, 540 F.3d at 66;

Arrieta-Colon, 434 F.3d at 86.

B.          A Reasonable Jury Could Find That Agusty              Suffered
            Prohibited Retaliation, 42 U.S.C. § 2000e-3

            Agusty also brought a claim under Title VII's anti-

retaliation provision, which, inter alia, forbids discrimination

against employees because they have opposed practices that are

unlawful under Title VII.       42 U.S.C. § 2000e-3.   To prevail, Agusty

must show "that (1) she engaged in protected activity; (2) she

suffered some materially adverse action; and (3) the adverse action

was causally linked to her protected activity."           Dixon v. Int'l

Bhd. of Police Officers, 504 F.3d 73, 81 (1st Cir. 2007).

            The relevant inquiry for purposes of Agusty's retaliation

claim is not whether Agusty suffered an "employment action," but

instead whether she experienced a materially adverse action, that

                                    -25-
is, mistreatment that "could well dissuade a reasonable worker from

making or supporting a charge of discrimination."            Burlington N. &

Santa Fe Ry. Co. v. White, 548 U.S. 53, 57 (2006); see also Dixon,

504 F.3d at 81.            A reasonable jury could conclude that the

intensification      of    Hernández's     harassment,   following   Agusty's

several    reports    to    the   DOE    and   Hernández's   supervisor   and

culminating in the sexual assault, met this requirement.

            The   timing     of   this    escalated   harassment   creates   a

reasonable inference that Hernández's behavior was motivated by

Agusty's protected activity.         See Wyatt v. City of Boston, 35 F.3d

13, 16 (1st Cir. 1994) (per curiam) ("One way of showing causation

is by establishing that the employer's knowledge of the protected

activity was close in time to the employer's adverse action.").

Hernández completed his harsh evaluation about two weeks after

Agusty first described his conduct to the DOE's Regional Director

and two days after he was copied on a letter related to that

meeting.

                                         IV.

            We reverse the district court's grant of summary judgment

in favor of the DOE and remand for further proceedings consistent

with this decision.

            So ordered.




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