Bishop v. Bell Atlantic Corp.

          United States Court of Appeals
                      For the First Circuit

Nos. 01-1866
     01-1903
     01-2488

                         DAVID C. BISHOP,

               Plaintiff-Appellee/Cross-Appellant,

                                v.

                    BELL ATLANTIC CORPORATION,

               Defendant-Appellant/Cross-Appellee.


          APPEALS FROM THE UNITED STATES DISTRICT COURT

                    FOR THE DISTRICT OF MAINE

          [Hon. George Z. Singal, U.S. District Judge]


                              Before

                     Torruella, Circuit Judge,
                  Bownes, Senior Circuit Judge,
                    and Lynch, Circuit Judge.



     Martha S. Temple, with whom Foote & Temple was on brief, for
David C. Bishop.

     Barry A. Guryan, with whom Jeffrey M. Rosin and Epstein Becker
& Green, P.C., were on brief, for Bell Atlantic Corporation and Lon
Bannett for Verizon Corporation.



                          August 9, 2002
             BOWNES, Senior Circuit Judge. Plaintiff-appellee/cross-

appellant David C. Bishop brought numerous claims of unlawful

retaliation     against   his    employer,     defendant-appellant/cross-

appellee Bell Atlantic Corporation, under the Maine Whistleblower’s

Protection Act, 26 M.R.S.A. § 831 et seq. (MWPA), and the Maine

Human Rights Act, 5 M.R.S.A. § 4572 (MHRA).             A jury found in

Bishop's favor on three of the six claims of retaliation that went

to trial. Bell Atlantic contends that Bishop neither exhausted his

administrative remedies nor established a prima facie case of

retaliation as to any of the three claims.          We hold that Bishop's

claims fail on the merits; accordingly, we reverse and direct entry

of judgment for Bell Atlantic.

                                I.   BACKGROUND

             Since 1988, Bishop has been employed by Bell Atlantic as

a   Splice   Service   Technician     (SST),   installing   and   repairing

telephone line service. On August 26, 1997, Bishop filed his first

charge with the Maine Human Rights Commission (MHRC), alleging that

Bell Atlantic retaliated against him in violation of the MWPA after

he reported an assault by his supervisor, Frank Szylvian, on or

about May 7, 1997.     He contended that the retaliation took the form

of Szylvian (1) interfering with his overtime opportunities; and

(2) following him around and taking notes on his work.1



      1
      We set forth the individual claims of                   retaliation
sequentially as they appear in Bishop’s filings.

                                     -2-
             Several months later, Bishop filed a second charge, in

which he alleged that Bell Atlantic retaliated against him in

violation of the MHRA by (3) refusing to provide him with a hard

hat liner for warmth; (4) refusing to pair him up with another

employee during an ice storm in 1998; and (5) not paying him for

overtime in January, 1998.         The MHRC dismissed both of these

charges on April 28, 1999.

             On February 3, 1999, Bishop filed his third MHRC charge,

in which he alleged that Bell Atlantic retaliated against him by

(6) forcing him to work with an injured elbow.       The MHRC dismissed

this charge on October 6, 1999.      It appears that at least some of

the retaliation complaints were investigated by the MHRC.

             On May 3, 1999, Bishop filed suit in the Maine Superior

Court against Bell Atlantic, asserting the same factual claims as

in his three MHRC charges.       He did not assert either a continuing

violation or a general harassment theory in his lawsuit.        Bishop's

case was removed to the United States District Court for the

District of Maine.

             On July 23, 1999, Bell Atlantic moved to dismiss Bishop's

claims.      It argued that the claims required interpretation of the

terms   of    the   collective   bargaining   agreement   governing   his

employment and thus were preempted by section 301(a) of the Labor-

Management Relations Act. On November 19, 1999, the district court




                                   -3-
allowed Bell Atlantic's motion as to Bishop’s MWPA count.2                      It

denied the motion as to claims (3), (4), (5) and (6).

            After the close of discovery on April 13, 2000, Bishop

alleged two additional incidents of retaliation:               (7) that he was

wrongfully suspended for three days on February 28, 2000; and

(8) that his temporary transfer to the Bar Harbor, Maine, reporting

area was canceled.            Bishop did not file any new MHRC charges

relative to these allegations.

            On    July      17,   2000,   Bell   Atlantic   moved   for   summary

judgment.        In   his    opposition    brief,   Bishop   alleged      ten   new

incidents of retaliation:

(9)         Bell Atlantic sent him for retraining on October 6, 1997;

(10)        Bell Atlantic placed new negative documents in his
            personnel file between the time he saw his file on
            September 23, 1997, and the time he saw it in
            December 1997;

(11)        he did not receive rain gear between February and May
            1999;

(12)        he was not reimbursed for traveling to Portland, Maine,
            on August 23, 1998;

(13)        he did not receive credit for the third of three jobs he
            performed on October 18, 1998;

(14)        he was recalled from two job sites on November 19, 1999,
            and did not receive credit for the jobs;

(15)        he was placed on an "action plan" on November 16, 1999;




       2
      The court treated Bell Atlantic’s motion as one for summary
judgment.

                                          -4-
(16)        Bell Atlantic hid documents related to this lawsuit from
            him in the summer of 2000;

(17)        he was missing pay for overtime from August 1997 through
            March 1998; and

(18)        he was denied overtime opportunities.

Again, Bishop did not file any new MHRC charges relative to these

allegations. In ruling on Bell Atlantic's summary judgment motion,

the district court found no genuine dispute of fact as to claims

(3), (4), (5), (6), (8), (10), (12), (14) and (16) above.

            On February 5, 2001, Bishop stated in his trial brief

that he intended to introduce at trial additional retaliation

claims   based    on   a   one-day     suspension    for     his   conduct   on

September   16,   2000,    and   a   two-week   delay   in   his   receipt   of

retroactive wages on November 2, 2000.              Bell Atlantic moved in

limine to prevent Bishop from doing so, pointing out that Bishop

had known about these incidents months earlier.               On February 6,

2001, the district court allowed Bell Atlantic's motion.

            The trial began on February 12, 2001, based upon the

remaining claims of retaliation:

(1)         on February 28, 2000, Bell Atlantic suspended Bishop for
            three days;

(2)         on October 6, 1997, Bishop was sent for retraining;

(3)         between February and May, 1999, Bishop was not given rain
            gear;

(4)         on October 18, 1998, Bishop was not given credit for the
            third of three jobs he performed;



                                      -5-
(5)         on November 16, 1999, Bishop was placed on an "action
            plan";

(6)         from August 1997 through March 1998, Bishop was missing
            pay for overtime; and

(7)         Bishop was denied overtime opportunities.

            On February 16, 2001, at the close of Bishop's case, Bell

Atlantic moved for judgment as a matter of law.       It challenged the

merits of Bishop's retaliation claims, but did not argue that

Bishop failed to exhaust his administrative remedies. The district

court allowed the motion only as to trial issue (2), on the ground

that events giving rise to this claim occurred before Bishop's

first MHRC charge.

            Bell Atlantic renewed its motion for judgment as a matter

of law at the close of its own case.       The district court reserved

decision and submitted the case on special interrogatories to the

jury. The court asked whether each of the six remaining          incidents

was individually an act of retaliation against Bishop "because" he

filed charges with the MHRC.

            The jury found in favor of Bishop on the first, fourth

and fifth of the seven claims set forth above.             It awarded him

$250,000    in   compensatory   damages   flowing   from   his   emotional

distress.   The jury also awarded $50,000 in punitive damages.         The

court denied Bell Atlantic's motion for judgment as a matter of

law.




                                   -6-
            After the trial, Bishop requested specific injunctive

relief.    He asked the district court for an award of prejudgment

interest on the verdict and for a cease and desist order.              On

February 27, 2001, the court entered a cease and desist order, but

declined to award prejudgment interest.           Bell Atlantic’s appeals

and Bishop’s cross-appeal followed.

                           II.    DISCUSSION

            We review de novo the denial of a motion for judgment as

a matter of law.    Andrade v. Jamestown Hous. Auth., 82 F.3d 1179,

1186 (1st Cir. 1996).     We apply the same standard as the trial

court, which allows the motion only if "the evidence, viewed from

the perspective most favorable to the non-movant, is so one-sided

that the movant is plainly entitled to judgment, for reasonable

minds could not differ as to the outcome."         FHS Props. Ltd. P'Ship

v. BC Assocs., 175 F.3d 81, 85 (1st Cir. 1999) (quoting Gibson v.

City of Cranston, 37 F.3d 731, 735 (1st Cir. 1994)).

            Bell Atlantic first argues that Bishop failed to exhaust

his   administrative   remedies   as   to   his   successful   retaliation

claims.    Like Title VII, the MHRA requires that a plaintiff file a

discrimination claim at the agency level before proceeding to

court.    Walton v. Nalco Chemical Co., 272 F.3d 13, 20-21 (1st Cir.

2001); Gordan v. Cummings, 756 A.2d 942, 944-45 (Me. 2000); see

also Clockedile v. N.H. Dep't of Corrections, 245 F.3d 1, 3 (1st




                                  -7-
Cir. 2001) (Title VII requires administrative charge as predicate

to civil action).

            Bell Atlantic failed to preserve its exhaustion argument

for our usual review on appeal.              Although it presented this

argument at summary judgment, it did not do so in either of its

motions for judgment as a matter of law.            See Scarfo v. Cabletron

Sys., Inc., 54 F.3d 931, 951 (1st Cir. 1995); Whalen v. Unit Rig,

Inc., 974 F.2d 1248, 1250-51 (10th Cir. 1992), and cases cited.

Accordingly,   we    "review   only   for   plain     error   resulting   in   a

manifest miscarriage of justice."           Hammond v. T.J. Litle & Co.,

Inc., 82 F.3d 1166, 1172 (1st Cir. 1996); Scarfo, 54 F.3d at 951.

            Although we decline to hold that a miscarriage of justice

occurred here, we conclude that reversal is appropriate in any

event.     As set forth below, Bishop failed to adduce sufficient

evidence to support his claims on their merits.

            Where,   as   here,   there     is   no    direct    evidence      of

retaliation, "the McDonnell Douglas burden-shifting framework is

used to allocate and order the burdens of producing evidence."3

Fennell v. First Step Designs, Ltd., 83 F.3d 526, 535 (1st Cir.

1996) (citing McDonnell Douglas Corp. v. Green, 411 U.S. 792

(1973)).    To establish a prima facie case of retaliation under the



     3
      The Supreme Court of Maine explicitly adopted the McDonnell
Douglas framework as applied to employment discrimination claims
brought under the MHRA. Me. Human Rights Comm'n v. Auburn, 408
A.2d 1253, 1261-63 (Me. 1979).

                                      -8-
MHRA, Bishop must show that: (1) he engaged in protected conduct

under the statute; (2) he suffered an adverse employment action;

and (3) a causal connection existed between the protected conduct

and the adverse action.         See id.; Higgins v. New Balance Athletic

Shoe, Inc., 194 F.3d 252, 262 (1st Cir. 1999).               Once he makes his

prima   facie     showing,    the   burden   shifts   to     Bell   Atlantic   to

articulate legitimate, non-retaliatory reasons for its employment

decisions.       See Fennell, 83 F.3d at 535; see also Texas Dep't of

Comty. Affairs v. Burdine, 450 U.S. 248, 252-53 (1981).                  If the

defendant does so, the ultimate burden falls on the plaintiff to

show that the proffered legitimate reason is pretextual and that

the    adverse    employment    action    resulted    from    the   defendant's

retaliatory animus.          Fennell, 83 F.3d at 535 (citing St. Mary's

Honor Ctr. v. Hicks, 509 U.S. 502, 510-11 (1993)).

            A.       The October 18, 1998 Lack Of Credit

            Bishop alleged that he did not receive credit for one of

three jobs he performed on October 18, 1998.           To receive credit, a

SST must "close out" each job on an automated computer system.

Bell Atlantic's trial evidence showed that the system shuts down in

the evening to back up and compile the data, and that thereafter,

SSTs    cannot    enter   additional     jobs.   Bishop       and   another    SST

testified that in the past, they had received credit for work

performed after 7:00 p.m.




                                       -9-
           The lack of credit for this job had only a de minimis

impact on Bishop's overall work performance numbers, and no effect

on his pay.     Records for January through November, 1998, showed

that Bishop completed 503 out of 571 combined assignments during

the first eleven months of 1998, or 88.1% of his assigned jobs.

Had he received credit for his third job on October 18, 1998, he

would have had credit for 504 jobs, or 88.2%.

           Given the absence of evidence of meaningful consequence

to Bishop, we cannot conclude that he satisfied his prima facie

burden to show that he experienced an adverse employment action.

See Connell v. Bank of Boston, 924 F.2d 1169, 1179 (1st Cir. 1991).

The denial of credit simply did not alter a term or condition of

employment.     See Randlett v. Shalala, 118 F.3d 857, 862 (1st Cir.

1997) (discussing which of employer's actions can give rise to

adverse impact on employee with respect to "compensation, terms,

conditions, or privileges of employment.").        "Work places are

rarely idyllic retreats, and the mere fact that an employee is

displeased by an employer's act or omission does not elevate that

act or omission to the level of a materially adverse employment

action."   Blackie v. Maine, 75 F.3d 716, 725 (1st Cir. 1996).   To

allow this claim to go to the jury was error.

           B.      The November 16, 1999 Action Plan

           The record indicates that on November 16, 1999, Bishop

was placed on an "action plan" after repeated problems with low


                                 -10-
productivity and warnings from his supervisors.    According to Bell

Atlantic, the action plan was intended to address Bishop’s low

productivity and his failure to adequately communicate with his

supervisor about completing jobs.   The plan required Bishop, if he

was unable to complete a job by the end of a day, to inform one of

his supervisors by telephone.    He was provided a list of several

supervisors and their telephone numbers; if he could not reach the

first supervisor on his list, then he was required to call another.

          Bishop contends that the action plan was so onerous that

it reduced his productivity and his overtime opportunities.     It is

undisputed, however, that Bishop's productivity increased for a

period of time shortly after he was placed on the action plan.

          Nor is there sufficient evidence suggesting that Bishop

was somehow singled out for this treatment. It is uncontested that

company policy (predating Bishop's MHRA charges) required all SSTs

to call a supervisor if they had difficulty completing a job.

Moreover, other employees were identified as substandard performers

and placed on action plans until their work improved.           This

apparently routine application of pre-existing company policy to

Bishop cannot be construed as adverse employment action as required

under the MHRA.   See Connell, 924 F.2d at 1179.   Hence, we conclude

that no reasonable jury could find in Bishop's favor on this claim.




                                -11-
            C.        The February 28, 2000 Three-Day Suspension

            On February 28, 2000, Bishop was suspended for three

days.     Bell Atlantic imposed this discipline after Bishop sliced

partway through the fibers in a telephone wire, rendering them

useless, and then left for the day without telling anyone that

future work needed to be done.       Bishop contended at trial that the

wire was defective; he stated that he had "trimmed out" such

defective wire in the past without punishment, but had never before

"clipped" a wire.       Bell Atlantic contended that Bishop’s actions

were professionally unprecedented and inappropriate, and that he

had violated company policy by failing to report that the wire

needed to be replaced.

            Bishop’s suspension was imposed after an investigation by

his     supervisors    and   by   Bell   Atlantic's   corporate   security

department.4     This investigation included a referral of the matter

to corporate security, a view of the scene both the day after the

incident and immediately before Bishop's suspension, and interviews

of Bishop. The suspension was imposed following Bishop's admission

that he made the cut and that he did so to ensure that the wire

could not be reused and would have to be replaced.




      4
      Bishop committed this act on November 16, 1999, the same day
that he was informed about his action plan. Bishop's supervisor,
James Jordan, testified that he perceived the act to be a "willful
destruction of telephone company property."


                                    -12-
           As     Bell   Atlantic   conceded    below,    the     suspension

undoubtedly constituted an adverse action against Bishop. We think

that Bishop failed to adduce sufficient evidence of another element

of his retaliation case, however: the required nexus between the

protected conduct (in this case, filing his MHRC charges) and the

suspension.     See Higgins, 194 F.3d at 262.            In light of Bell

Atlantic's evidence concerning the nature of Bishop's conduct and

the   resulting    investigation,    Bishop    simply    did    not   provide

sufficient basis for the jury to conclude that the suspension was

imposed because of his agency filings.           We note that Bishop’s

suspension did not follow closely on the heels of his MHRC charges:

it was imposed thirty months after the first charge, twenty-four

months after the second, and twelve months after the third.            In the

absence of other evidence of retaliatory animus, this substantial

amount of time between the administrative filings and the alleged

retaliation does not support the required nexus.          See Clark County

Sch. Dist. v. Breeden, 532 U.S. 268, 272-74 (2001) (if temporal

proximity is the only evidence of causality establishing prima

facie retaliation, proximity must be "very close"; twenty months is

insufficient); see also Oliver v. Digital Equip. Corp., 846 F.2d

103, 110-11 (1st Cir. 1988).        In sum, we think the district court

erred in allowing the jury to consider this claim.




                                    -13-
          Because we reverse the judgment below, we need not

address Bell Atlantic’s other appeal (concerning attorneys’ fees)

or Bishop’s cross-appeal (concerning prejudgment interest).

          The judgment of the district court is REVERSED. Costs on

appeal are awarded to defendant-appellant.




                              -14-