Coles v. Seven Eleven Stores

                                                No.     84-549

                     I N THE SUPREME COURT O F THE STATE O F MONTANA

                                                        1985




S H I R L E Y RUSSO COLES,

                   C l a i m a n t and R e s p o n d e n t ,



SEVEN ELEVEN STORES,

                   Employer,
     and

AMERICAPJ MOTORISTS INSURAPJCE
COMPANY,

                   D e f e n d a n t and A p p e l l a n t .




APPEAL FROM:          Workers'         Compensation Court,               The Honorable Timothy
                      Reardon,         Judge p r e s i d i n g .


COUNSEL OF RECORD:


           For A p p e l l a n t :

                   K e l l e r , R e y n o l d s , D r a k e , S t e r n h a g e n & Johnson;      Paul
                   T. K e l l e r , H e l e n a , Montana


           For R e s p o n d e n t :
                   C h a r l e s Smith, Helena, Montana


                                                --                 -




                                                 S u b m i t t e d on B r i e f s :   May 2 3 ,    1985
                                                                       Decided:       A u ~ " s ~2 0 ,   1985




                                                 Clerk
Mr. Justice L. C. Gulbrandson delivered the Opinion of the
Court.

      The       insurer,          American     Motorists      Insurance   Company,
appeals     a        decision      of    the   Workers'      Compensation     Court
ordering        it    to    pay    the    claimant,       Shirley   Russo    Coles,
permanent total disability benefits rather than permanent
partial disability benefits; setting the rate of compensation
at $123.39 per week; and awarding costs, attorneys' fees and

a 20% penalty to the claimant.                 We affirm.

      On October 10, 1981, while working as a clerk in a
convenience store, the claimant fell from a ladder, struck
her mid and lower back on a sink and then hit the floor on

her back and left side of her head.                   Following an examination

at the hospital emergency room, she was released to go home.
She attempted to return to work the next week, but after
about one day she had to leave because her neck was stiff and
sore and she had developed a severe headache.
      The Workers' Compensation Court found that the claimant
had fibromyositis, a significant soft tissue injury.                        Relying

primarily on the treating physician's statements, the judge
also found that the claimant's condition was as far restored
as her injuries would permit on April 10, 1983.                           He found
that she had a 15% whole person impairment.                      From her medical

condition       and        the    presence     of    non-medical     elements      of
disability       such       as her      lack of      specialized training         and

limited work experience, the court concluded the claimant was
temporarily totally disabled until April 10, 1983 and, "until
vocationally retrained, is permanently totally disabled as a
result of her industrial accident."                       (Emphasis in original. )
      The        insurer          calculated        the    claimant's     rate     of

disability payments based on a forty-hour work week.                             When
she     began    work    in    August       1981, her        scheduled    hours    of
employment were 2:00 to 10:30 p.m., seven days a week, with
additional hours as needed to fill in for absent employees.

She worked the following hours after being hired:


                straight time hours                           overtime hours
1 week                   57.75
2 weeks                  80.00
2 weeks                  72.00
2 weeks                  80.00
fina 1 week              29.00



The court below determined that her overtime hours were part
of her usual hours and should be included in the calculation

of disability benefits.
         The insurer terminated the claimant's temporary total

disability payments on about October 9, 1982.                        Thereafter, it
paid    25 weeks of permanent partial disability based on a
physician's report estimating her medical impairment rating
at 5%.     The report did not refer to her ability to return to

work.      The     insurer refused to pay               any    further benefits
despite repeated requests by the claimant.                      On May 21, 1984,
the same day an order was issued setting a hearing date on
the claimant's petition for an emergency hearing, the insured
paid    part of the back             payments due.           Just prior to the

hearing        date,    it    paid    the    remaining        back     payments    to
claimant.          The       Workers'    Compensation          Court     found    the
insurer's termination of benefits and                        its refusal to pay
permanent total disability benefits unreasonable.
         The    claimant's       petition        came   to    trial     before    the

Workers'       Compensation      Court      on    September      12, 1984.         On
November        20,      1984 t h e c o u r t e n t e r e d       its    findings of              fact,

conclusions of               law and judgment o r d e r i n g t h e i n s u r e r t o pay

t h e c l a i m a n t t e m p o r a r y t o t a l d i s a b i l i t y b e n e f i t s from O c t o b e r

11, 1982 u n t i l A p r i l           9,    1983 and p e r m a n e n t t o t a l d i s a b i l i t y

b e n e f i t s from A p r i l 1 0 , 1983 u n t i l f u r t h e r o r d e r e d ; o r d e r i n g

the    payment         of     compensation           benefits      at    $123.39          per   week;

o r d e r i n g t h e i n s u r e r t o p a y t h e c l a i m a n t a 20% i n c r e a s e i n

the     rate      as     a     penalty;        awarding       the       claimant          costs     and

attorneys'          fees;        and        ordering       the    Division           of    Workers'

Compensation           t o determine            if   vocational         rehabilitation             was

possible f o r t h e claimant.

          The     insurer           raises     the     following         issues       on    appeal:

          (1) Did t h e Workers'                Compensation C o u r t e r r by f i n d i n g

the      claimant            permanently          totally        disabled            rather       than

permanently p a r t i a l l y d i s a b l e d ?

          (2)      Did        the      Workers'        Compensation            Court        err      by

including         overtime           hours       when      calculating           the       rate      of

compensation?

          ( 3 ) Did t h e Workers' Compensation C o u r t e r r by a w a r d i n g

a penalty t o the claimant?

         When r e v i e w i n g a d e c i s i o n o f t h e Workers' Compensation

Court, t h e standard i s "whether t h e r e i s s u b s t a n t i a l evidence

t o s u p p o r t t h e f i n d i n g s and c o n c l u s i o n s o f t h a t c o u r t .            We

c a n n o t s u b s t i t u t e o u r judgment f o r t h a t o f t h e t r i a l c o u r t a s

t o w e i g h t o f t h e e v i d e n c e on q u e s t i o n s o f f a c t .          Where t h e r e

i s s u b s t a n t i a l e v i d e n c e t o s u p p o r t t h e W o r k e r s ' Compensation

Court, t h i s Court cannot overturn t h e d e c i s i o n .                     "        (Citations

omitted.)          Hume v .       S t . R e g i s P a p e r Company ( 1 9 8 0 ) , 1 8 7 Mont.

5 3 , 5 9 , 608 P.2d          1 0 6 3 , 1066.

          Section           39-71-116(13),           MCA     defines        permanent           total

disability as:
                  " a c o n d i t i o n r e s u l t i n g from i n j u r y a s
                  defined i n t h i s chapter t h a t r e s u l t s i n
                  the loss of actual earnings o r earning
                  capability t h a t e x i s t s a f t e r the injured
                  worker           is  as      far      restored            as      the
                  permanent c h a r a c t e r o f t h e i n j u r i e s w i l l
                  p e r m i t and which r e s u l t s i n t h e w o r k e r
                  h a v i n g no r e a s o n a b l e p r o s p e c t o f f i n d i n g
                  r e g u l a r employment o f any k i n d i n t h e
                  normal l a b o r m a r k e t .       D i s a b i l i t y s h a l l be
                  s u p p o r t e d by a p r e p o n d e r a n c e of m e d i c a l
                  evidence."

I n t h e c a s e a t b a r , t h e t e s t i m o n y and r e p o r t s o f t h e t r e a t i n g

physicians supported t h e c o u r t ' s                     f i n d i n g s on t h e c l a i m a n t ' s

disability.            The i n s u r e r ' s m e d i c a l r e p o r t , a l t h o u g h s t a t i n g a

different          conclusion,             contained         no     medical        findings            that

contradicted             those        of     the        treating          physicians.                   The

disability           was      supported          by     a        preponderance         of        medical

evidence.

         Disability             has        non-medical              as      we11      as         medical

components.            I n Metzger v .           Chemetron Corp.             (Mont. 19841, 687

P.2d    1033,        1035,     4 1 St.Rep.         1788,          1790-1791,       we h e l d      that:

                  "To        establish           the     existence        of  no
                  r e a s o n a b l e p r o s p e c t o f employment i n t h e
                  normal l a b o r m a r k e t ,          a c l a i m a n t must
                  introduce s u b s t a n t i a l c r e d i b l e evidence
                  o f (1) what j o b s c o n s t i t u t e h i s normal
                  labor          market,          and     (2)    a     complete
                  i n a b i l i t y t o p e r f o r m t h e employment and
                  d u t i e s a s s o c i a t e d with t h o s e jobs because
                  of h i s work-related i n j u r y . "              (Citations
                  omitted. )

Once     a    claimant           presents          evidence          showing        there         is     no

reasonable           prospect         of     employment,             "the    burden         of     proof

shifts       to      the     employer         to        show       that     suitable        work         is

available."             Metzger,        687 P.2d            at    1036.      The c l a i m a n t had

little       job      experience           and     no    specialized           training.               Her

physician,          who was i n a p o s i t i o n t o have t h e most c o m p l e t e

p i c t u r e o f h e r p h y s i c a l condition, t e s t i f i e d t h a t she should

n o t r e t u r n t o t h e t y p e of work i n which s h e had e x p e r i e n c e .

This evidence             sufficiently           showed          t h a t t h e c l a i m a n t had no
reasonable job prospects in the labor market.                      The employer
failed to carry the subsequent burden of proof when it did
not introduce any evidence to establish suitable work was
available.       We hold that the Workers' Compensation Court's
decision       finding       the     claimant      permanently     and    totally
disabled is supported by substantial evidence, particularly
in   light of the           court's referral of the claimant for a
vocational       rehabilitation        evaluation      pursuant     to    section
39-71-1001 et. seq., 14CA.
         Section     39-71-116(20),          MCA    defines    wages     as   "the
average gross earnings received by the employee at the time
of the injury for the usual hours of employment in a week,
and overtime is not to be considered                   ...     "    The insurer
argues, in the second issue, that section 39-71-116 (20), MCA
should be strictly construed so that the claimant's regular
overtime hours are not considered when computing her rate of
compensation.          The claimant argues that the words "usual
hours of employment" and "overtime" as used in this statute
are conflicting when a person's usual hours includes overtime
hours.         The   court     below    acknowledged      the      conflict   and
concluded       that     the       statute   was     ambiguous     because    its
reference to overtime does not indicate whether this means
overtime earnings are not to be considered, overtime hours
are not to be considered, or both.                 We agree that the statute
is ambiguous under these circumstances.
        When    construing a          statute, every provision must be
given meaning or effect if possible.                 State v. District Court
of the First Judicial Dist. in and for Lewis and Clark County
(1926), 77 Mont.            290, 250 P. 973.          Further, the Court is
under    a   duty      to   construe the Workers'             Compensation    Act
liberally, section 39-71-104, MCA, and resolve ambiguity in
favor of the injured worker.               Gaffney v. Industrial Accident
Board     (1955),         129   Mont.      394,    287    P.2d       256.        The
interpretation that gives effect to a l l the provisions and

also resolves the ambiguity in favor of the injured worker is
one   which        includes     overtime    hours      that    are    part   of    a

claimant's usual hours of employment at the straight pay rate
in the benefit calculation.             Thus, overtime will generally be
excluded      in    determining     the     usual      hours    of    employment.

However, if the work record shows that the employer hired the
claimant expecting overtime work and the claimant actually
worked overtime on a consistent and regular basis, as in the
case at bar, then that overtime becomes part of the usual
hours of employment.             The overtime will not he included at

the premium rate, but as extra hours at regular pay.
        We construe section 39-71-116(20), MCA to mean overtime
premium earnings are not considered in calculating wages and
that the phrase "usual hours of employment" excludes overtime
hours    from        the      calculation     unless      the        overtime     is

consistently        and    regularly    part      of   the     claimant's       work
record, as in the case at bar.

        The final issue concerns the penalty assessed for the
unreasonable conduct of the insurer.                Section 39-71.-2907, MCA
provides :
             "When payment of compensation has been
             unreasonably delayed or refused by an
             insurer, either prior or subsequent to
             the issuance of an order by the workers'
             compensation judge granting a claimant
             compensation benefits, the full amount of
             the compensation benefits due a claimant,
             between the time compensation benefits
             were delayed or refused and the date of
             the    order    granting    a    claimant
             compensation benefits, may be increased
             by the workers' compensation judge by
             20%. The question of unreasonable delay
             or refusal shall be determined by the
             workers' compensation judge, and such a
                 finding   constitutes   good   cause   to
                 rescind, alter, or amend any order,
                 decision, or award previously made in the
                 cause for the purpose of making the
                 increase provided herein."
Whether the insurer's conduct was unreasonable is a factual
question and on appeal, a finding of unreasonableness will
not    be    overturned    if   supported   by   substantial evidence.
Wight v. Hughes Livestock Co., Inc. (Mont. 1981), 634 P.2d
1189,       38   St.Rep.   1632.   A   review    of   the   record   shows
sufficient evidence was presented to support this finding.
We    therefore will       not overturn the Workers' Compensation
Court's judgment awarding claimant the 20% penalty for the
insurer's unreasonable actions.
        The decision of the Workers' Compensation Court is
affirmed.




We concur: