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Feliciano De La Cruz v. El Conquistador Resort & Country Club

Court: Court of Appeals for the First Circuit
Date filed: 2000-07-28
Citations: 218 F.3d 1
Copy Citations
178 Citing Cases
Combined Opinion
         United States Court of Appeals
                       For the First Circuit

No. 99-1810

        MARIA D. FELICIANO DE LA CRUZ, ERASMO JIMENEZ,
                AND THEIR CONJUGAL PARTNERSHIP,
                    Plaintiffs, Appellants,

                                 v.

              EL CONQUISTADOR RESORT AND COUNTRY CLUB
                         AND HUGH A. ANDREWS
                       Defendants, Appellees.



         APPEAL FROM THE UNITED STATES DISTRICT COURT

                  FOR THE DISTRICT OF PUERTO RICO

      [Hon. Juan M. Perez-Gimenez, U.S. District Judge]


                               Before

                        Selya, Circuit Judge,
                   Coffin, Senior Circuit Judge,
                     and Lipez, Circuit Judge.



     Jeannette M. López de Victoria for appellants.
     Alfredo M. Hopgood-Jovet, with whom Javier Rivera-Carbone
and McConnell Validés were on brief, for appellees.


                            June 6, 2000
            LIPEZ,      Circuit     Judge.           The   appellants,         María    D.

Feliciano     de   la     Cruz,    Erasmo      Jiménez,        and   their     conjugal

partnership, brought a claim in the district court for the

district of Puerto Rico accusing El Conquistador Resort and

Country Club, a resort hotel located on the east coast of Puerto

Rico,   and      Hugh     A.   Andrews,        the    resort's       president,        of

discharging      Feliciano     because      of    her      Puerto    Rican     national

origin in violation of Title VII of the Civil Rights Act of

1964, 42 U.S.C. §§ 2000e to 2000e-17 ("Title VII"). 1                                  The

district    court       granted    the   defendants'           motion    for    summary

judgment.     We affirm.

                                         I.

            In     late    1993,     Feliciano          went    to      work    for     El

Conquistador as the credit manager at the soon-to-be-opened

hotel in Fajardo, Puerto Rico.                   According to Feliciano, her

responsibilities included: (1) reviewing and approving credit or

billing authorizations for commercial accounts; (2) preparing


    1Feliciano was born and raised in Puerto Rico, and the
parties treat that status as a “national origin” for purposes of
Title VII. The district court accepted this terminology. We
also accept it for the sake of convenience, without in any way
deciding the underlying status question. See Mulero-Rodriguez
v. Ponte, Inc., 98 F.3d 670, 674 (1st Cir. 1996) (assuming that
Puerto Rican was a national origin for the purposes of a Title
VII disparate treatment claim); see also De la Concha v. Fordham
Univ., 5 F. Supp. 2d 188, 191 (S.D.N.Y. 1998) (same); Cartagena
v. Ogden Servs. Corp., 995 F. Supp. 459, 464 (S.D.N.Y. 1998)
(same).

                                         -2-
end-of-the-month "aging reports" summarizing accounts receivable

or debts that had not yet been collected; (3) training other

employees; (4) attending pre-convention meetings; (5) helping

the assistant controller with the monthly closing of accounts

receivable; and (6) assisting the general cashier.                         Six months

after she began the job, El Conquistador increased her salary by

$4,000, ahead of her scheduled performance review.                             Later,

Feliciano received a commendation letter from El Conquistador's

president, Hugh Andrews, and a "Pionero Certificate," thanking

her for her contributions to the hotel's first-year operations.

Just three days after receiving the Pionero Certificate and

thirteen months after she was hired, however, El Conquistador

abruptly terminated Feliciano's employment, replacing her with

a woman from the Philippines.

               Feliciano then initiated this lawsuit, alleging that

El       Conquistador    fired    her   because   she       was   Puerto    Rican   in

violation of Title VII, which makes it unlawful for an employer

to "discharge any individual . . . because of such individual's

.    .    .   national   origin."       42   U.S.C.     §    2000e-2(a)(1).         El

Conquistador       moved    for    summary     judgment,      asserting      that   it

discharged Feliciano solely because her job performance failed

to meet its expectations.           Concluding that Feliciano "failed to

provide any genuine and material facts directed toward proving


                                         -3-
an animus of discrimination on the basis of national origin,"

the district court granted El Conquistador's motion.                      Feliciano

contends that the court reached this ruling only because it

"engaged in impermissible weighing of the evidence and in effect

made credibility determinations in favor of El Conquistador."

            The district court did not explicitly reference in its

decision    the    McDonnell      Douglas-Burdine-Hicks           burden-shifting

framework    typically      used    in    evaluating      Title    VII    disparate

treatment    claims.        Nevertheless,        its   focus      on    Feliciano's

evidence of discriminatory animus is consistent with our prior

decisions in which summary judgment has tended to stand or fall

on whether the plaintiff adduced adequate evidence that the

employer's       stated   reason    for    its   action    was     a    pretext    for

unlawful discrimination.            See, e.g., Thomas v. Eastman Kodak

Co., 183 F.3d 38, 56 (1st Cir. 1999) cert. denied, 120 S.Ct.

1174 (2000); Rodriguez-Cuervos v. Wal-Mart Stores, Inc., 181

F.3d 15, 20 (1st Cir. 1999).             Although we add some legal context

and factual analysis to the district court's ruling, we conclude

as the district court did that summary judgment was appropriate.

                                         II.

            We    review    the    district      court's    grant       of   summary

judgment    de    novo,    evaluating      the   record    in     the    light    most

favorable to, and drawing all reasonable inferences in favor of,


                                         -4-
the nonmoving party.     See Mulero-Rodriguez v. Ponte, Inc., 98

F.3d 670, 672 (1st Cir. 1996).        We will uphold summary judgment

where "the pleadings, depositions, answers to interrogatories,

and admissions on file, together with the affidavits, if any,

show that there is no genuine issue as to any material fact and

that the moving party is entitled to a judgment as a matter of

law." Fed. R. Civ. P. 56(c).        Even in employment discrimination

cases "where elusive concepts such as motive or intent are at

issue," this standard compels summary judgment if the non-moving

party "rests merely upon conclusory allegations, improbable

inferences, and unsupported speculation."           Medina-Munoz v. R.J.

Reynolds Tobacco Co., 896 F.2d 5, 8 (1st Cir. 1990).

A.    The Burden-Shifting Framework

           Because   Feliciano      produces   no   direct     evidence   of

discrimination, we apply the familiar McDonnell Douglas-Burdine-

Hicks burden-shifting framework.          See Dominguez-Cruz v. Suttle

Caribe, Inc., 202 F.3d 424, 429 (1st Cir. 2000).               The Supreme

Court's opinion in McDonnell Douglas Corp. v. Green, 411 U.S.

792    (1973),   established   an    allocation     of   the    burden    of

production and an order for the presentation of proof in Title

VII    discriminatory-treatment       cases    "[w]ith    the     goal    of

'progressively . . . sharpen[ing] the inquiry into the elusive

factual questions of intentional discrimination.'"              St. Mary's


                                    -5-
Honor Ctr. v. Hicks, 509 U.S. 502, 506 (1993) (quoting Texas

Dep't of Community Affairs v. Burdine, 450 U.S. 248, 255 n.8

(1981)).    The plaintiff "carr[ies] the initial burden under the

statute of establishing a prima facie case of [national origin]

discrimination."      McDonnell     Douglas,   411   U.S.    at   802.    In

employment termination cases, a plaintiff establishes a prima

facie case by showing that: (1) the plaintiff is within a

protected class; (2) she was qualified for, and performing her

job at a level that met the employer's legitimate expectations;

(3) she was nevertheless dismissed; and (4) after her departure,

the employer sought someone of roughly equivalent qualifications

to perform substantially the same work.          See Mulero-Rodriguez,

98 F.3d at 673; Lipsett v. University of Puerto Rico, 864 F.2d

881, 899 (1st Cir. 1988).       Although El Conquistador suggests in

passing that Feliciano failed to establish a prima facie case,

the developed argumentation in its brief assumes the existence

of a prima facie case.      We make the same assumption.

           Once the plaintiff establishes a prima facie case, the

burden shifts to the employer to articulate some "legitimate,

nondiscriminatory     reason"   for   its   employment      action.      See

McDonnell Douglas, 411 U.S. at 802.             "[T]he defendant must

clearly    set   forth,   through   the   introduction      of    admissible

evidence, reasons for its actions which, if believed by the


                                    -6-
trier    of        fact,     would    support       a    finding       that     unlawful

discrimination was not the cause of the employment action."

Hicks, 509 U.S. at 507 (internal quotation marks and citation

omitted).

              El    Conquistador       produced         evidence     that     the   hotel

suffered from a number of financial problems during Feliciano's

tenure as credit manager.             For example, although she stated that

under ideal circumstances invoices should be mailed to hotel

guests within seven days of checkout, Feliciano admitted in her

deposition         that    "it   always    took     more      than   seven    (7)   days,

sometimes several months, sometimes three (3), four (4) months"

for   invoices       to    be    mailed.      The    hotel      carried      substantial

uncollected debts, which Feliciano conceded had not reached an

"acceptable" level when she was discharged in November 1994.

She likewise stated that write-offs for bad debts in 1994 were

"kind of high."            Because Feliciano was arguably responsible as

credit   manager           for   at   least    some      of    these    problems,      El

Conquistador easily met its burden of producing a legitimate,

non-discriminatory reason for its employment action.                           See Ruiz

v Posadas de San Juan Assocs., 124 F.3d 243, 248 (1st Cir. 1999)

(to rebut the plaintiff's prima facie case, an employer "need

only produce enough competent evidence, taken as true, to enable




                                           -7-
a   rational   factfinder   to   conclude   that   there   existed   a

nondiscriminatory reason for the challenged employment action").

          Once the employer offers a nondiscriminatory reason for

its action, the burden shifts back to the plaintiff to show that

the reason proffered was "a coverup" for a "discriminatory

decision."     McDonnell Douglas, 411 U.S. at 805.     At this third

step in the burden-shifting analysis, "the         McDonnell Douglas

framework falls by the wayside," Mesnick v. General Elec. Co.,

950 F.2d 816, 824 (1st Cir. 1991), because the plaintiff's

burden of producing evidence to rebut the employer's stated

reason for its employment action "merges with the ultimate

burden of persuading the court that she has been the victim of

intentional discrimination." Burdine, 450 U.S. at 256.2         Thus,

we are left to decide whether Feliciano has met her burden of

persuasion: that is, whether the evidence she offered to show



     2
     Our focus on El Conquistador's motive or intent in
discharging Feliciano responds to Feliciano's theory of the
case--namely, that El Conquistador's decision to fire her was
motivated by anti-Puerto-Rican bias. This is not a case, like
Thomas v. Eastman Kodak Co., 183 F.3d 38 (1st Cir. 1999), cert.
denied, 120 S.Ct. 1174 (2000), in which the plaintiff alleged
that the employer's decision-making process was affected by
discriminatory stereotypes or other types of unconscious
national-origin bias.    As we pointed out in Thomas, "[t]he
ultimate question is whether the employee has been treated
disparately 'because of [national origin].'        This is so
regardless of whether the employer consciously intended to base
the evaluations on [national origin], or simply did so because
of unthinking stereotypes or bias." Id. at 58.

                                 -8-
that El Conquistador discharged her because she is Puerto Rican

created a genuine dispute as to material fact.

B.   Pretext and Discriminatory Animus

               It is the settled law of this circuit that to survive

a motion for summary judgment on a Title VII disparate treatment

claim,     a    plaintiff       must   produce       evidence        that:     (1)   the

employer's articulated reason for laying off the plaintiff is a

pretext; and (2) the true reason is discriminatory animus.                           See

Thomas, 183 F.3d at 56.           This standard is sometimes described as

a    "pretext-plus"           standard,    in    contrast       to      the    standard

applicable in those jurisdictions in which evidence of pretext

without    more    is    sufficient       to    defeat    a    motion    for    summary

judgment.         See id. at 56-57.             The "pretext-plus" standard,

however,       "does    not    necessarily      require       the   introduction      of

additional evidence beyond that required to show pretext."                           Id.

at 57 (internal quotation marks and citations omitted).                              The

same evidence used to show pretext can support a finding of

discriminatory animus if it enables a                factfinder "reasonably to

infer that unlawful discrimination was a determinative factor in

the adverse employment action."                Id.   (internal quotation marks

and citations omitted).           There is simply "no mechanical formula"

for determining whether the plaintiff's evidence of pretext and

discriminatory animus suffices to forestall summary judgment.


                                          -9-
See id.        In evaluating whether summary judgment was proper,

therefore, we must weigh all the circumstantial evidence of

discrimination, including the strength of the plaintiff's prima

facie case and the employer's proffered reasons for its action,

mindful that "everything depends on individual facts." Id.

           We      consider      first    Feliciano's      attack     on    El

Conquistador's declaration that it discharged her because she

was not adequately performing her job.            In evaluating whether El

Conquistador's stated reason for firing her was pretextual, the

question is not whether Feliciano was actually performing below

expectations, but whether El Conquistador believed that she was.

See Mulero-Rodriguez, 98 F.3d at 674; Goldman v. First National

Bank of Boston, 985 F.2d 1113, 1118 (1st Cir. 1993).                  To show

that El Conquistador did not believe that her job performance

was   unsatisfactory,         Feliciano     offered   evidence      that   the

financial problems at the hotel were not her fault, and that El

Conquistador had indicated to her that she was doing a good job.

According to Feliciano, the hotel's financial problems were

caused by an inexperienced and improperly trained hotel staff,

a   bug   in    the   computer   system,     a   failure   of   the   finance

department to obtain "spec sheets" for group activities and

banquets that presumably would have facilitated timely billing,

and a failure to provide backups for the banquet checks.                   She


                                     -10-
contended that the hotel ignored her requests to hire additional

billing coordinators and hotel staff to help improve billing.

She maintained that the high percentage of bad checks and aging

accounts receivable were attributable to the resort's group

contract      policies      rather    than        her    performance.          Finally,

Feliciano     cited    her    salary       raise,       commendation      letter,    and

Pionero Certificate, as further evidence that El Conquistador

did    not        believe    that         she     was      performing          her   job

unsatisfactorily.

             El    Conquistador      counters       that,       because    the    $4,000

salary increase was a routine adjustment, not a merit-based

raise, which came seven months before Feliciano's termination,

it proves nothing about the hotel's view of the adequacy of

Feliciano's        performance       at    the     time    she    was     fired.      El

Conquistador insists that the letter of commendation and the

Pionero      Certificate      did    not       demonstrate       that     it   believed

Feliciano was performing satisfactorily because they expressed

no    individualized        praise        of    Feliciano,       but    only     generic

recognition sent to numerous hotel employees.                      It also disputes

her   explanation      of    the     reasons       for    the    hotel's       financial

problems.

             We agree with Feliciano that, viewed in the light most

favorably to her, her explanations of the hotel's problems,


                                           -11-
coupled with the salary raise and commendations, would permit a

reasonable trier of fact to infer that El Conquistador did not

actually      believe    that     Feliciano     was   doing    her    job   poorly.

Although Feliciano undoubtedly had responsibility as credit

manager for many of the areas in which the hotel suffered

financial problems--e.g., uncollected debts, aging accounts,

untimely billing--her explanations of these problems, if true,

might    absolve       her   of    blame.       For   example,       it   would   be

unreasonable      to    hold      her   responsible    for     a   malfunctioning

computer system, a failure of the banquet staff to deliver "spec

sheets," a hotel's general policies regarding group contracts,

or a failure of the hotel to hire adequate staff to keep pace

with billing.      Moreover, although Feliciano acknowledged that

her     job   included       training     other   employees,         it   would   be

unreasonable to assume that this meant training all of the

employees implicated in the numerous problems she described.

              It is also reasonable to infer that El Conquistador

would not have sent Feliciano even generic commendations if it

were truly dissatisfied with her job performance and that the

company would have formally communicated its dissatisfaction in

some way before terminating her employment.                   In short, although

the evidence of pretext is thin and disputed, Feliciano survives

summary judgment on that issue because a reasonable trier of


                                         -12-
fact    could   find       that   El   Conquistador         did   not    believe   that

Feliciano's job performance was unsatisfactory, and hence fired

her for some other reason.

            In this case, however, the evidence of pretext only

suggests    that      El    Conquistador           fired    her   for     some   reason

unrelated to performance.              It does not shed any light on what El

Conquistador's true reason for firing her was, let alone show

that the reason was discrimination based on Feliciano's Puerto

Rican origin.         Indeed, even if a rational trier of fact could

infer    from   the    evidence        of    pretext       that   El    Conquistador's

decision to fire Feliciano was "unfair" (because she continued

to perform her job well), that proof is not sufficient to state

a claim under Title VII.               See Smith v. Stratus Computer, Inc.,

40 F.3d 11, 16 (1st Cir. 1994).                    Title VII was not designed to

transform courts into "super personnel departments, assessing

the     merits--or           even      the         rationality--of          employers'

nondiscriminatory business decisions."                       Mesnick, 950 F.2d at

825.    To obtain relief under Title VII, the evidence must permit

a factfinder reasonably to infer that unlawful discrimination

was a determinative factor in the employer's decision.                              See

Thomas, 183 F.3d at 57.                 Although "[e]vidence of [national

origin] animus need not be of the smoking gun variety, . . . the

totality of the circumstances must permit a reasonable inference


                                            -13-
that the employer's justification for the challenged action was

a pretext for . . . discrimination."         Goldman, 985 F.2d at 1119

(emphasis    added)     (internal    quotation    marks     and   citation

omitted).

            As proof of discrimination, Feliciano argues: (1) that

prior to her termination there were other Puerto Rican employees

at her same level in El Conquistador's finance department who

"were   replaced   by    Americans    or   foreigners”; 3   (2)   that    El

Conquistador's executive committee was "comprised entirely of

non-Puerto Ricans”; (3) that her replacement, a Filipino woman,

was hired prior to her termination; and (4) that these facts

make this case indistinguishable from our decision in Olivera v.

Nestle Puerto Rico, Inc., 922 F.2d 43 (1st Cir. 1990), a case in

which we reversed the entry of summary judgment after finding

sufficient    evidence    of   discriminatory     animus     (there,     age

discrimination), see id. at 49-50.




    3 Feliciano insists that, with respect to the Puerto Rican
employees dismissed from El Conquistador's finance department,
El Conquistador failed to comply with her request for production
of personnel files. Feliciano does not, however, challenge any
discovery rulings in this appeal.       Even if she had, such
arguments would be waived because Feliciano failed to raise them
in the district court.     See Higgins v. New Balance Athletic
Shoe, Inc., 194 F.3d 252, 258 (1st Cir. 1999) (stating that the
court of appeals will not reverse an order granting summary
judgment on the basis of arguments not made in the trial court).

                                    -14-
            More     specifically,      Feliciano       claimed     that     El

Conquistador       terminated   "Messrs.   Guzmán,      Arenas    and   Rivera

[Aponte],     all     Puerto    Rican   nationals       who    were     former

Conquistador finance department employees," and replaced them

with   non-Puerto     Ricans.     The   record   does    not   support     this

assertion.     Feliciano testified in her deposition that, at the

time she left El Conquistador, Mr. Guzmán was still working with

the company.       Feliciano said that she became        aware that Guzmán

was asked to resign when he told her so, but she produced no

admissible evidence to confirm this hearsay.               She stated that

she did not know "for a fact" whether Rivera Aponte was asked to

resign.   She did not think that Arenas was terminated.                 Rather,

she thought that he had retired from the company.

            Feliciano's allegation that El Conquistador's executive

committee was comprised entirely of non-Puerto Ricans is equally

flawed.     In November 1994, the committee had two Puerto Rican

members; in October 1998 three Puerto Ricans sat on that body.

Indeed, at various times the executive committee had members

from the United States, Sweden, Hong Kong, Lebanon, Mexico,

Colombia, India, as well as Puerto Rico.                Likewise, the fact

that Feliciano's replacement was a recent company hire provides

no evidence of discriminatory animus.




                                   -15-
            There are crucial differences between this case and the

Olivera age discrimination case relied upon by Feliciano.                                 In

Olivera, we concluded that "the employer's articulated reasons

for its action [of discharging the plaintiff] were convincingly

refuted."        Id. at 49 (emphasis added).                  There, the plaintiff

produced evidence that of eight people fired as part of a

reorganization, four or five of them were over forty and all but

one were replaced within two years by persons under thirty.                              See

id.     Moreover, the employer "had told plaintiff more than once

that     '[he]     had    to       get    rid     of     several       of   [plaintiff's]

subordinates because they were not performing according to his

opinion up to standards because of their age.'" Id.                               Finally,

the employer offered a retirement inducement package aimed at

employees over fifty-eight.                    See id.

            Here, Feliciano offers no evidence that El Conquistador

fired    Puerto     Ricans         in    greater       proportion       than    non-Puerto

Ricans,    engaged        in   a    pattern       of     firing    Puerto       Ricans   and

replacing them with non-Puerto Ricans, or adopted corporate

policies discriminatory toward Puerto Ricans.                                There is no

evidence of         statements by El Conquistador's management or

officers    indicating         a        bias    against    Puerto       Ricans,    and    no

evidence that El Conquistador's evaluation of her performance

was     infected     by    stereotyped            thinking        or    other    types   of


                                               -16-
unconscious national-origin bias.     Thus, if we remanded for

trial, the jury "would be left to guess at the reasons behind

the pretext."   Medina-Munoz v. R.J. Reynolds Tobacco Co., 896

F.2d 5, 10 (1st Cir. 199o).   Under such circumstances, summary

judgment is proper.    See Lattimore v. Polaroid Corp., 99 F.3d

456, 467-68 (1st Cir. 1996) (upholding summary judgment where

"[s]ubmitting the issue of discriminatory intent to a jury on

this record would amount to nothing more than an invitation to

speculate"); see also Connell v. Bank of Boston, 924 F.2d 1169,

1178 (1st Cir. 1991) ("[T]he question is not whether there is

literally no evidence favoring the non-movant, but whether there

is any upon which a jury could properly proceed to find a

verdict in that party's favor.") (internal quotation marks and

citations omitted).4

         Affirmed.




    4The district court also granted summary judgment in favor
of the defendants on claims brought pursuant to 42 U.S.C. §§
1981, 1983, and 1985.    The appellants do not challenge the
dismissal of any of these claims on appeal.

                              -17-