Legal Research AI

General Motors Corp. v. Department of Treasury

Court: Michigan Supreme Court
Date filed: 2002-06-04
Citations: 644 N.W.2d 734, 466 Mich. 231
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18 Citing Cases

                                                                       Michigan Supreme Court
                                                                       Lansing, Michigan 48909
____________________________________________________________________________________________
                                                                C hief Justice                   Justices
                                                                Maura D. Cor rigan	              Michael F. Cavanagh




Opinion
                                                                                                 Elizabeth A. Weaver
                                                                                                 Marilyn Kelly
                                                                                                 Clifford W. Taylor
                                                                                                 Robert P. Young, Jr.
                                                                                                 Stephen J. Markman

____________________________________________________________________________________________________________________________

                                                                                      FILED JUNE 4, 2002





                GENERAL MOTORS CORPORATION,


                        Plaintiff-Appellant,


                v	                                                                             No.          116984


                DEPARTMENT OF TREASURY,

                REVENUE DIVISION,


                     Defendant-Appellee.

                ____________________________________

                BEFORE THE ENTIRE BENCH


                WEAVER, J. 


                        Plaintiff, General Motors Corporation (GM), appeals from


                the Court of Appeals decision that defendant, Department of


                Treasury, could impose use tax1 on the vehicle components and


                parts plaintiff provided to customers as part of plaintiff’s


                goodwill adjustments policy.                    We reverse the decision of the


                Court of Appeals and hold that assessment of use tax on the


                goodwill adjustments was improper because they were taxed



                        1
                            Use Tax Act, 1937 PA 94, MCL 205.91 et seq. 

pursuant     to   the   General   Sales   Tax   Act2   when   customers


purchased vehicles at retail.


                                   I


     When customers purchase new GM automobiles, they are


provided with a GM limited manufacturer’s warranty.               These


limited manufacturer’s warranties provide, in pertinent part,


for the replacement of defective parts of the automobile under


certain circumstances.       They also generally provide coverage


for an expressly stated length of time, subject to earlier


expiration, if the vehicle is driven for a certain number of


miles.     The department acknowledges that parts provided under


these limited warranties are not subject to use tax because


the customers paid for the right to replacement parts under


the warranties at the time of the retail sale. 


     In addition to the limited warranties, GM provides a more


open-ended “goodwill” adjustment policy under which GM will,


on a discretionary basis, pay for replacement parts for GM


vehicles even after the limited warranty period has expired.


Although not referred to by name as a “goodwill adjustment


policy,” notice of this policy is contained in the General


Motors warranty manual provided to customers at the time of


sale.     In this regard, the manual provides:




     2
         1933 PA 167 as amended, MCL 205.51 et seq.


                                   2
          Should you ever encounter a problem during or

     after the warranty periods that is not resolved,

     talk to a member of dealer management.      If the

     problem persists, follow the additional procedure

     outlined in “Owner Assistance,” on page 16 of this

     booklet. [Emphasis added.]


     The Owner Assistance section of the manual outlines a


“Customer Satisfaction Procedure.”    It states that problems


will “normally” be resolved by the dealer’s sales or service


departments.3   However, if a concern is not resolved at that


level, the manual recommends first discussing the problem with


the dealership management.   If the problem is not resolved by


the dealer management, customers are told to contact GM


directly.   A customer dissatisfied with the outcome of the


procedure may elect arbitration.     The manual states that,


while a customer is not bound to accept the result of the




     3
      General Motors, in a bulletin to its dealers, directs

them to make goodwill adjustments case by case “where special

consideration is in order to enhance customer satisfaction and

loyalty.” GM provides the dealers with a recommended set of

guidelines for goodwill policy adjustments to help them

distinguish defects in materials and workmanship from defects

caused by aging, physical damage, lack of proper maintenance,

or owner abuse.


     Testimony revealed that GM estimates the cost of, and

establishes a budget reserve for, both warranty repairs and

goodwill adjustments for the lifetime of every make and model

of vehicle. Twice annually, GM internally audits both the

cost of warranty repairs and that of the goodwill policy for

each make and model of vehicle. A GM representative explained

that the vehicle sales price is designed to recover all costs,

including those associated with the goodwill adjustment

policy, as well as to maintain profitability.


                              3

arbitration proceeding, GM will “generally” agree to be bound


by it even though it reserves the right to terminate its


participation in the arbitration program.4


     The department conducted an audit of GM’s compliance with


Michigan tax laws for the period of January 1, 1986, through


December 31, 1992.   As a result of the audit, the department


assessed against GM use taxes and interest of $5.5 million on


the vehicle components and parts provided by GM to customers


as goodwill adjustments.   The department had not previously


assessed such a tax. During the audit period, GM customers in


Michigan obtained $82 million in components and parts under


the goodwill policy.


     GM appealed the assessment to the Court of Claims. In


pertinent part, GM alleged that the department lacked the


statutory authority to impose use tax on goodwill adjustments


because sales tax was imposed on the cost of the goodwill


adjustments when vehicles were sold at retail.   However, the


Court of Claims disagreed with GM’s position and granted


summary disposition in favor of the department pursuant to MCR


2.116(C)(10), holding, in relevant part, that the transfer of




     4
       We note the possibility of arbitration merely to

provide a comprehensive outline of the complaint resolution

procedure. In light of our analysis, it is not necessary to

consider whether the possibility of arbitration is a form of

“consideration” in this case.


                              4

parts under the goodwill program is subject to use tax.                           The


Court of Appeals affirmed regarding this issue5, concluding


that “plaintiff’s dealers were not obligated to provide all


customers with goodwill adjustments” and, therefore, that the


“value of the goodwill program was not included in the gross


proceeds         arising    from      the   retail       sales      of   plaintiff’s


vehicles.”6         The Court of Appeals also emphasized its view


that       the   purchasers      of   GM    vehicles         did   not   obtain   “any


enforceable rights in the goodwill program.” We granted leave


to appeal.


                                            II


       Because the essential facts are not in dispute, we are


presented with a question of law:                      whether replacement parts


provided to customers at GM’s expense through the goodwill


program are independently subject to Michigan’s use tax in


connection        with     the   transfer         of   the    parts.      We   review


questions of law de novo. Kelly v Builders Square, Inc, 465



       5
       However, the Court of Appeals would have reversed the

Court of Claims in part and remanded for further proceedings

with regard to GM’s constitutionally based arguments that it

was denied equal protection of the laws and the benefit of

uniformity of taxation because the department did not apply

the use tax in the same way to other similarly situated

parties. In light of our conclusion that the transactions at

issue are not subject to the use tax as a matter of statutory

law, it is unnecessary to reach these constitutional issues.

       6
      Unpublished opinion per curiam, issued May 9, 2000

(Docket No. 213186).


                                            5

Mich 29, 34; 632 NW2d 912 (2001).           This is the same standard


of review applicable to the grant of a motion for summary


disposition.    MacDonald v PKT, Inc, 464 Mich 322, 332; 628


NW2d 33 (2001).


                                    III


      The sales tax and the use tax are interrelated.                   Sales


tax is imposed by the General Sales Tax Act (GTA) on the gross


proceeds of a business.         MCL 205.52(1).            The GTA defines


“[g]ross proceeds” as the “amount received in money, credits,


subsidies, property, or other money’s worth in consideration


of a sale at retail . . . .”        MCL 205.51(1)(i).           In contrast,


pursuant to the Michigan Use Tax Act (UTA), use tax is


generally imposed on the privilege of “using, storing, or


consuming tangible personal property.”              MCL 205.93(1). 


     GM contends that the cost of its goodwill adjustments is


exempt   from   use   tax   under    §    4(1)(a)    of   the    UTA.     MCL


205.94(1)(a) provides that “[p]roperty sold in this state on


which transaction a tax is paid under the general sales tax


act” is exempt from the use tax “if the tax was due and paid


on the retail sale to a consumer.”              Thus, our inquiry is


whether “tax was due and paid” pursuant to the GTA on the cost


of the goodwill adjustments when vehicles were sold at retail.


     The sales and use taxes, while imposed in different ways,


do not operate in isolation.          Rather, provisions of the UTA


                                     6

and the GTA are supplementary and complementary.         World Book,


Inc v Treasury Dep’t, 459 Mich 403, 408; 590 NW2d 293 (1999);


Elias Bros Restaurants, Inc v Treasury Dep’t, 452 Mich 144,


153; 549 NW2d 837 (1996).        UTA § 4(1)(a)’s exemption is an


expression of a legislative intent to avoid pyramiding of


sales and use tax.      Elias Bros, supra.       In other words, a


transfer of property that has already been subjected to


Michigan’s sales tax is not subject to this state’s use tax.


As directed by § 4(1)(a), we examine the provisions of the GTA


to determine whether tax was paid on the goodwill adjustment


at the retail sale to a customer or whether the department’s


assessment of use tax was appropriate. 


        The GTA defines a “sale at retail” as “a transaction by


which     the   ownership   of   tangible    personal   property   is


transferred for consideration, if the transfer is made in the


ordinary course of the transferor’s business and is made to


the transferee for consumption or use, or for any purpose


other than for resale . . . .”              MCL 205.51(1)(b).      The


question is thus whether the goodwill adjustment policy is


consideration flowing to customers when they purchase a GM


vehicle or merely an illusory promise.         Stated otherwise, we


examine whether the cost of the goodwill adjustment policy is


included in the retail price of GM vehicles as something that




                                   7

is purchased by customers. 


     At the time of retail sale, GM customers receive an


owner’s manual.     The manual invites customers to initiate a


dialogue with the dealership when a defect arises, “during or


after the warranty periods.”            The manual states the goal of


resolving the defect to the “customer’s satisfaction.”               GM


admits that its customers are not guaranteed that requested


after-warranty goodwill adjustments will be made.             Indeed, GM


suggests its dealers negotiate with customers for copayment on


goodwill     adjustments   case    by     case.7   Nevertheless,   GM’s


goodwill policy is a promise to hear and address customer


complaints even after the written warranty expires. 


     To have consideration there must be a bargained-for


exchange.     Higgins v Monroe Evening News, 404 Mich 1, 20-21;


272 NW2d 537 (1978).       There must be “‘a benefit on one side,


or a detriment suffered, or service done on the other.’”


Plastray Corp v Cole, 324 Mich 433, 440; 37 NW2d 162 (1949).


Courts do not generally inquire into the sufficiency of


consideration, Harris v Bond & Mtg Corp, 329 Mich 136, 145; 45


NW2d 5 (1950).     It has been said “[a] cent or a pepper corn,


in   legal      estimation,       would      constitute   a    valuable


consideration.”     Whitney v Stearns, 16 Me 394 (1839).            The




     7
         GM Service Bulletin No. 57-05-01, April 1995.


                                    8
owner’s manual provided at the time of sale invites customers


to voice complaints even after the warranty period ends, with


the   goal   of   resolving   the    complaint   to   the   customer’s


satisfaction.     We hold that this opportunity for dialogue and


possible resolution of complaints—even outside the warranty


period–is a benefit flowing to purchasers of GM vehicles at


the time of retail sale and, therefore, is consideration for


the sale.8   Therefore, replacement parts provided pursuant to


the goodwill program are subject to the sales tax at the time


of retail sale and are exempt from the use tax under § 4(1)(a)


of the UTA.9




      8
      While acknowledging that a customer pays for the

goodwill program, the dissent “cannot fathom” that a customer

would bargain for the opportunity to have postwarranty

complaints addressed. This skepticism is inconsistent with

this   Court’s  traditional   reluctance   to  question the

sufficiency of consideration and is not justification to

override the Legislature’s expression of intent in UTA §

4(1)(a) to avoid the pyramiding of the sales and use taxes. 


      9
       While not part of our dispositive analysis, it is

noteworthy that GM audits the cost of the goodwill adjustment

policy twice annually with the goal of recovering costs and

maintaining profitability.     A witness for the department

acknowledged that GM uses the same method to account for the

cost of warranty repairs and goodwill policy adjustments. It

is evident that GM attempts to effectively include the cost of

warranty repairs in the retail price of its vehicles. The

record reflects that the cost of the goodwill adjustment

policy is likewise included in the retail price of GM

vehicles. A GM witness testified that “implicit in the price

is the fact that we need to cover all the costs, and both

policy and warranty are costs that are included . . . .”


                                    9

          GM’s   promise   pursuant     to   its   goodwill   adjustments


policy, while discretionary with respect to whether there will


be any “adjustment,” is not discretionary regarding GM’s


obligation to act reasonably and in good faith in response to


a   customer      complaint.10        Reinforcing     this    contractual


undertaking to act in good faith is MCL 440.1203, part of


Michigan’s version of the Uniform Commercial Code.                    MCL


440.1203 provides that “[e]very contract or duty within this


act imposes an obligation of good faith in its performance or


enforcement.”11       This means that, should GM not consider


complaints under the goodwill adjustment policy in good faith,


it can be sued. 


     The dissent agrees that a unilateral or discretionary


promise could “constitute valid consideration.”               Post, p 4.


However, the dissent would decline to rule that GM’s promise




     10
          As stated by Professor Arthur Corbin:


          Promissory words are not nullified by making

     the promise conditional on some event within the

     promisor’s own power, if at the same time the

     promisor impliedly promises to make a reasonable

     effort to bring the event about or to use good

     faith and honest judgment in determining whether or

     not it has in fact occurred. [2 Corbin, Contracts,

     § 5.32, p 177.]

     11
       Because the sale of a vehicle is the sale of a good,

a contract for such a sale is subject to the Uniform

Commercial Code. See MCL 440.2102 (providing generally that

the UCC “applies to transactions in goods”).


                                      10

is valid consideration in part because GM’s customers have


“little if any” knowledge of the scope of GM’s discretion.


Id.   That it is unknown how liberally GM will exercise its


discretion does not mean there is no discretion.      In fact, it


means there is discretion, i.e., a benefit to the consumer.12


The dissent has fallen into the error of considering not


merely if there is consideration, but its sufficiency.        As we


have stated, courts do not inquire into the adequacy of


consideration to support a contract.      Higgins, supra.13   Thus,


we conclude that the duty the goodwill policy imposes on GM to



      12
       We note that this is a greater right than the inherent

ability to complain possessed by consumers generally. While

a customer would typically have the practical ability to bring

a complaint to the attention of a manufacturer, absent a

contractual or other legal duty, the manufacturer would be

free to simply ignore such complaints without giving them any

consideration.      However,  because   of   its   contractual

undertaking for the goodwill policy, GM has a duty to consider

such complaints in good faith.

      13
           This point is reinforced by Professor Samuel Williston:


           It is an elementary and oft quoted principle

      that the law will not inquire into the adequacy of

      consideration so long as the consideration is

      otherwise valid to support a promise. By this is

      meant that so long as the requirement of a

      bargained-for benefit or detriment is satisfied,

      the fact that the relative value or worth of the

      exchange is unequal is irrelevant so that anything

      which fulfills the requirement of consideration

      will   support a    promise,   regardless  of   the

      comparative value of the consideration and of the

      thing promised. The rule is almost as old as the

      doctrine of consideration itself.     [3 Williston,

      Contracts (4th ed), § 7:21, pp 383-386.]


                                  11
consider requests for redress in good faith is a valuable


consideration that is worth far more than the legendary


peppercorn.14


     Moreover, the evidence indicates that for the period


1986-1992, plaintiff provided “goodwill” parts to customers of


General Motors cars having an estimated value of $82 million.


As the dissent itself recognizes, “the cost of . . . [these]


parts     has    been     factored    into   the   retail    cost    of   the


car . . . .”       Post, p 5.      If this is so, then such costs have


been necessarily paid by the consumer at sale, i.e., a car


otherwise valued at $9975 has been increased in price to


$10,000 and the consumer has paid an additional $25 for the


goodwill        policy.         Plaintiff,   not   being     a    charitable


institution, must necessarily have factored the cost of the


goodwill policy into the cost of the car, and such cost must


necessarily have been paid by the consumer.                 Further, it can


be presumed that the consumer paid $25 because something of


value     passed.         The   automobile   industry   is       sufficiently


competitive that few companies can afford to tack costs onto




     14
       In concluding that the goodwill program amounted to an

illusory promise, the Court of Appeals referenced Barbat v M

E Arden Co, 74 Mich App 540, 543-544; 254 NW2d 779 (1977), for

the proposition that “[a]n unenforceable promise cannot

constitute consideration.” However, that case is inapplicable

because it involved a promised performance that was

“unenforceable” because it was void as illegal.


                                       12

their products for parts or services that are perceived as


valueless by their consumers. Contrary to the dissent, we can


easily     envision     a    “rational,       self-interested     market


participant” paying something for a benefit estimated to


provide more than $13 million in annual benefits to consumers.


Our interpretation of MCL 205.94(1)(a) does not constitute a


“lax” interpretation of consideration as the dissent asserts.


Post, p 7. Rather, our interpretation is based on fundamental


contract    principles      and    reflects   the    realities   of     the


marketplace.15


                                     IV


     Because      the   goodwill    adjustment      policy   provides    an


opportunity for GM customers to seek redress of vehicle


defects and because the policy is included in the retail price


of GM vehicles and purchased at the time of retail sale, it is


part of the consideration flowing to GM customers when they


purchase a GM vehicle that is taxed pursuant to the GTA at




     15
        The dissent asserts that “[m]erely because plaintiff

proves through its accounting methods that it charges all

consumers for costs associated with a program . . . , I cannot

conclude that ‘consideration’ was paid by purchasers . . . .”

Post, p 6, n 4. If this statement does not set forth the very

essence of “consideration,” it is hard to know what the term

means.    Of course, we recognize that not every cost factored

into the price of a manufacturer’s product is exempt from use

tax as a form of “consideration” to a customer. Costs that do

not provide a benefit to a customer could not be

consideration. 


                                     13

retail sale.      We reverse the decision of the Court of Appeals


and remand this case to the Court of Claims for entry of


judgment in favor of GM.


     CORRIGAN ,   C.J.,   and   TAYLOR ,   YOUNG,   and   MARKMAN ,   JJ.,


concurred with WEAVER , J.





                                   14

                S T A T E     O F     M I C H I G A N


                            SUPREME COURT





GENERAL MOTORS CORPORATION,


     Plaintiff-Appellant,


v                                                           No. 116984


DEPARTMENT OF TREASURY,

REVENUE DIVISION,


     Defendant-Appellee.

___________________________________

CAVANAGH, J. (dissenting).


     I write separately to express my disagreement with the


majority’s conclusion that retail new car customers exchange


consideration    for   goodwill     policy   parts   when   purchasing


vehicles manufactured by plaintiff. Plaintiff has claimed its


goodwill repair parts should not be subject to use tax because


the costs are included in the price of the vehicle, which is


subject to sales tax.       Under MCL 205.94(1)(a), no use tax is


owed on retail sales subject to sales tax.             However, this


exemption applies only if the parts are included in a “sale at


retail,” i.e., “a transaction by which the ownership of

tangible         personal       property         is       transferred        for


consideration. . . .”           MCL 205.51(1)(b).             Because I cannot


agree     that      the   goodwill      parts      are        transferred    for


consideration, I must respectfully dissent. 


                                        I


        Plaintiff     directs     its        dealers     to     make   goodwill


adjustments case by case “where special consideration is in


order to enhance customer satisfaction and loyalty.”1                       Most


dealers have the discretion to provide repair parts free or at


a reduced rate to consumers after the original warranty


expires.2    These repairs are provided to select customers who



     1
         GM Service Bulletin No. 57-05-01, April 1995.

     2
         Plaintiff provides specific negotiation tactics:


          In situations beyond the warranty period, but

     within   your  claim   authorization  empowerment,

     customers have received a value from use of the

     vehicle.    It would be reasonable to consider

     partial payment by the customer.     The judgment

     belongs to you.


                                   * * *


          In those cases which warrant a Policy

     Adjustment, there is seldom a reason for Buick to

     pay the entire amount.    Never lose sight of the

     fact that the owner has driven the vehicle for the

     life   of    the   warranty,    and   then   some.

     Unquestionably, the customer has received some

     value from the investment.     Do not hesitate to

     bring this up during the negotiation.


     Dealers are also advised to “determine what the owner

expects . . . evaluate the . . . complaint . . . [and]

                                             (continued...)


                                        2

are unsatisfied with defective parts after the manufacturer’s


warranty expires. 


     Consumers        are    not       given   any    general      or     specific


information concerning the goodwill program and are informed


in the warranty manual of their right to contact plaintiff


after     the   manufacturer’s          warranty      expires      if    they   are


dissatisfied      with      the   dealer’s     offered    resolution.           The


written warranty also indicates that arbitration proceedings


may be an option.3            In essence, the consumer is given an


opportunity to ask for free repair parts, but has no legal


right to any specific repair and knows nothing of the goodwill


policy program in general, or of its specific terms.                        Though


plaintiff       may   agree       to    subject      itself   to        arbitration


proceedings, consumers gain no legally enforceable right as a


result of this program, a program purportedly “purchased” at


the retail sale. 


        Consideration requires bargained-for legal detriment.



     2
      (...continued)

[d]etermine if the customer will be satisfied with any offer

you might make.”

     3

        Contrary to the implication by the majority,

plaintiff’s participation in arbitration is in no way

guaranteed. While a consumer may always request arbitration,

plaintiff reserves the right to refuse to participate. See

1990 Warranty and Owner Assistance Information for Buick New

Cars (“GM will generally agree to be bound by the arbitrator’s

decision . . . . [GM] reserves the right to change eligibility

limitations and/or to discontinue its participation in the

program” [emphasis added]).


                                          3

Higgins v Monroe Evening News, 404 Mich 1, 20-21; 272 NW2d 537


(1982) (opinion by Blair Moody, Jr., J.).       I agree with the


majority that a discretionary promise must be exercised in


good faith and that the reasonable execution of such a promise


may constitute valid consideration. J R Watkins Co v Rich, 254


Mich 82, 84-85; 235 NW 845 (1931); Wood v Lucy, Lady Duff-


Gordon, 222 NY 88; 118 NE 214 (1917).          However, I am not


convinced   that   plaintiff’s    good-faith   exercise   of   its


discretionary power is sufficient to permit a finding of


bargained-for consideration in this instance. A party relying


on the good-faith exercise of another’s unilateral discretion


generally has some knowledge of the scope of discretion


involved and the potential benefits that might accrue.         In


this case, customers have little if any knowledge of what they


allegedly bargained and paid for at the retail sale. I cannot


fathom what rational, self-interested market participant would


actually bargain for and purchase such a promise.     If it came


free with the purchase price, most would accept it, but almost


no one would buy it.


     Further, I am not sure that an arbitrator would have any


reason to rule in favor of a customer if dissatisfaction


actually resulted in an arbitration hearing.      On the basis of


the contract between the parties, the express warranty would


have expired if a customer requested parts under the goodwill



                                 4

policy.      The   simple    failure        to   purchase   a   supplemental


warranty suggests plaintiff has absolutely no legal or good­

faith duty to repair defective parts after the warranty


expires. The presence of express promises (original warranty)


and   the    opportunity      to    purchase       supplemental    promises


(extended     warranty)     evidence    the      parties’   intention   that


plaintiff escape liability for defects after the original


warranty period expires.           Because information concerning the


terms of the goodwill policy is generally kept secret, I am


not sure that a consumer could adequately plead his case to


the arbitrator, assuming plaintiff agreed to participate. All


a consumer is left with is the right to complain to plaintiff,


and I believe it is a stretch to consider that sufficient


consideration where such a right exists regardless of the


goodwill policy.      Therefore, I would hold that the goodwill


policy      adjustment    program       does      not   constitute      valid


consideration.4



      4
      Like the majority, I respect the doctrine that generally

prohibits   courts   from    questioning   the   adequacy      of

consideration. Unfortunately, that doctrine is inapplicable

here because absolutely no consideration for the goodwill

parts passed between the parties at the retail sale. Merely

because plaintiff proved through its accounting methods that

it charges all consumers for costs associated with a program

that results in free or discounted parts to some, I cannot

conclude that “consideration” was paid by purchasers at the

retail sale for goodwill parts.      GM’s $82 million dollars

worth of repairs, while certainly of value, simply cannot be

regarded as legal consideration.

                                                     (continued...)

                                       5

     Even so, I agree that the cost of the goodwill policy


parts has been factored into the retail cost of the car, and


to that extent the goodwill parts are subject both to use and


sales tax. Unfortunately, because the use tax statute exempts


only costs transferred for consideration in a retail sale, the


Legislature essentially failed to avoid pyramiding taxes where


costs are factored into a product, but are not actually part


of the consideration paid.    MCL 205.51, 205.94(1)(e).5



(...continued)
         Further, the majority implies that any cost factored into

the price of the car by GM should be exempt from use tax. If

that were the case, no manufacturer would ever pay use tax

because generally all costs work their way into the price of

products. The statute as currently drafted does not provide

an exclusion per se for all costs factored into product

prices, only those for which consideration has passed at a

retail sale. See MCL 205.94(1)(a), 205.51(1)(b).


     The majority also presumes that a customer can pinpoint

the costs associated with a program it knows nothing of and

buy the car in part on the basis of the promised value

associated with the goodwill policy. The error lies in that

assumption. We cannot assume market participants are making

rationale choices when they lack sufficient knowledge of the

goodwill policy. Neither GM nor the dealer bargains over this

product with the consumer. GM keeps the terms and scope of

the program confidential, thereby making it impossible for a

consumer to pay for such a program with consideration. The

majority’s attempt to rebut my position ignores the

foundational principles of consideration, i.e., bargained-for

consideration is absent where “the action that the promisee

took was not induced by the promise.” Farnsworth, Contracts,

(2d ed), § 2.6, p 52 (emphasis in original). In this case,

plaintiff simply fails to give consumers an opportunity to be

induced by the alleged benefit.

     5
      In an attempt to refute my        position,    the   majority

erroneously infers the following:

                                                    (continued...)


                                6

                                 II


      I suspect the most appropriate and forthright method to


analyze the goodwill program for tax purposes would be to


conceive of the parts as promotional or gratuitous items.


Plaintiff grants adjustments “in order to enhance customer


satisfaction and loyalty.” In essence, the goodwill policy is


a select form of advertising, i.e., a large scale version of


the   distribution   of   free   pens   and   cups   to    conference


participants or the provision of free pharmaceutical samples


to physicians.   Dealers probably grant the benefits of the


discretionary goodwill program to those customers most likely


to experience enhanced manufacturer loyalty.              Because the


program most resembles a marketing or customer satisfaction



      5
       (...continued)

           [T]he dissent would decline to rule that GM’s

      promise is valid consideration in part because GM’s

      customers have “little if any” knowledge of the

      scope of GM’s discretion. Id. That it is unknown

      how liberally GM will exercise its discretion does

      not mean there is no discretion. In fact, it means

      there is discretion, i.e., a benefit to the

      consumer. [Ante at 10-11.]


To clarify, I conclude that GM’s parts cannot constitute valid

consideration because the consumers did not bargain for, and

were not induced to act because of, the goodwill policy in

general or the parts in particular. Moreover, I agree that GM

has discretion. In fact, GM has so much discretion that it

would be impossible for consumers to bring an action claiming

that discretion was exercised without good faith. The majority

errs by inferring from my statement that describes a

consumer’s lack of knowledge concerning the scope of GM’s

discretion that the existence of discretion is itself

dispositive of the inquiry. 


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offer, and because there is no general statutory exemption for


promotional items from use tax in Michigan,6 I would permit


defendant to assess use taxes, assuming it does so in a


uniform fashion.       See Virginia Dep’t of Taxation v Miller-


Morton Co, 220 Va 852, 859; 263 SE2d 413 (1980) (when a


distributor     of   products   withdrew     products    from     inventory


within the state for free disposition to customers also within


the state, the distributor exercised a power incident to


ownership of the products, and this use of products previously


held for resale was not within the exemption from use tax).


                                  III


      The     majority       permits     a    lax interpretation of


consideration in order to bridge the gap between the text of


the   statute    and   the   general    desire   to     avoid     duplicate


taxation.     While the end might be worthwhile, the method


arguably creates an empty definition of consideration that


could affect future bargainers.          Rather than compensate for


the legislative failure to exempt all product costs from use


tax by watering down our understanding of consideration, I



      6
        MCL 205.94(1)(c) exempts             from     use   tax    certain

promotional items, which include:


           [P]romotional merchandise transferred pursuant

      to a redemption offer to a person located outside

      this state or any packaging material, other than

      promotional merchandise, acquired for use in

      fulfilling a redemption offer or rebate to a person

      located outside this state. [Emphasis added.]


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would hold that the repair parts are not included in the


retail sale for which consideration is paid.


     KELLY , J., concurred with CAVANAGH , J.





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