Legal Research AI

Tompkins v. United Healthcare of New England, Inc.

Court: Court of Appeals for the First Circuit
Date filed: 2000-02-11
Citations: 203 F.3d 90
Copy Citations
37 Citing Cases
Combined Opinion
          United States Court of Appeals
                        For the First Circuit


No. 99-1449

    JULIANNE TOMPKINS, KATHLEEN TOMPKINS, and JOHN TOMPKINS,

                       Plaintiffs, Appellants,

                                  v.

               UNITED HEALTHCARE OF NEW ENGLAND, INC.,
                         Defendant, Appellee.


          APPEAL FROM THE UNITED STATES DISTRICT COURT

                  FOR THE DISTRICT OF MASSACHUSETTS

              [Hon. Joseph L. Tauro, U.S. District Judge]


                                Before

                          Stahl, Circuit Judge,
                    Bownes, Senior Circuit Judge,
                       and Lipez, Circuit Judge.



    John R. Mitchell for appellants.

     Joan O. Vorster, with whom Mirick, O'Connell, DeMallie &
Lougee, LLP, was on brief, for appellee.



                          February 11, 2000
              LIPEZ,    Circuit     Judge.            The    plaintiffs,      Julianne,

Kathleen, and John Tompkins, appeal from the district court's

dismissal, pursuant to Fed. R. Civ. P. 12(b)(6), of their claims

against      United    Healthcare    of     New       England,    Inc.      ("United"),

alleging     violations    of     federal       and    state    anti-discrimination

statutes, as well as negligent and intentional infliction of

emotional distress, misrepresentation, and breach of written, oral,

and implied contracts.       The district court found that the Employee

Retirement Income Security Act of 1974 ("ERISA") as amended, 29

U.S.C. § 1001 et. seq., preempted the state statutory and common
law claims of the plaintiffs and that their claims under the

Americans with Disabilities Act ("ADA"), 42 U.S.C. §§ 12101-12213,
failed to state a cause of action.              For reasons somewhat different
than those relied upon by the district court, we affirm.



                                I. BACKGROUND

              John and Kathleen Tompkins have a daughter, Julianne
Tompkins, who suffers from Trisomy 13, a chromosomal disease that
requires regular medical treatment.                   From 1993 to 1996, Julianne
received her treatment at the New England Medical Center ("NEMC").

              United is the Tompkinses' health care insurer.                    Between

1993   and    1996,    United     pre-approved         and     paid   for    Julianne's

treatment at NEMC.       During that time the Tompkinses received their

insurance through Mr. Tompkins's employer, A.B. Dick.                         In 1996,

Mrs. Tompkins returned to work and her employer, New Bedford Harbor

Services, Inc. ("New Bedford"), offered her a United insurance

                                          -2-
policy with lower premiums.           After emphasizing the importance of

Julianne's continued treatment and receiving assurances from United

representatives that changing employer-providers would not alter
their    coverage,     the    Tompkinses       switched      and   obtained     their

insurance through New Bedford.

            Less than a week after the switch, however, United began
to deny payments for treatment provided to Julianne at NEMC.

Shortly thereafter, United notified the Tompkinses that Julianne's

therapies at NEMC would no longer be pre-approved or paid for

because Julianne was being "transitioned"--i.e., she was to receive

future   treatment     by    United-covered        physicians      at    less   costly

hospitals closer to her home.                  In the Tompkinses' view, such

"transition" meant that Julianne would be unable to visit her
regular physicians or to benefit from the high level of expertise

and quality available at NEMC.

            The Tompkinses appealed United's denial of coverage at
NEMC and its decision to transition Julianne to other hospitals for

treatment.    Ultimately, United's Member Relations Committee heard

the appeal and reversed the earlier benefit denial, agreeing to pay

back-costs for treatment already received and authorizing Julianne

to obtain her future treatments at NEMC.

             Despite   that       victory    the   Tompkinses      initiated       this

lawsuit,   alleging     that      they   suffered      emotional        distress    and

physical   ailments,        and   incurred     costs   and    expenses     including

attorneys' fees, as a result of "their efforts to reverse United's

discriminatory denial of Julianne's benefits." In Counts I - IV of


                                         -3-
the complaint, the Tompkinses sought to recover under Titles I and

III of the ADA, the Massachusetts discrimination statute, Mass.

Gen. Laws. ch. 151B, and the Massachusetts Equal Rights Act Mass.
Gen. Laws. ch. 93 § 103.      In Counts V - X, the Tompkinses alleged

various   common   law    causes   of    action,   including   intentional

infliction of emotional distress, misrepresentation, and breach of
written, oral, and implied contracts.

           United moved to dismiss the Tompkinses' claims on the

grounds that, inter alia, (1) ERISA preempted the state statutory

and common law claims, and (2) the ADA claims failed to state a

cause of action.         The district court agreed on both grounds.

First, the court held that the Tompkinses' state statutory and

common law claims "related to" United's ERISA-regulated health
insurance plan within the meaning of ERISA's preemption clause,1

and consequently, that ERISA preempted all of the Tompkinses' state

law claims.   Second, the court ruled that the Tompkinses did not
state an ADA Title I claim because the allegations of the complaint

did not show that United was a "covered entity" under Title I.

Lastly, the court concluded that because "Plaintiffs cannot point

to any services which United has denied them, they fail to state a

claim under Title III."

           In affirming the dismissal of the Tompkinses' claims, we

rely on somewhat different reasoning than the court below because

     1
      ERISA's preemption clause, ERISA § 514(a), 29 U.S.C.
§ 1144(a), provides: "Except as provided in subsection (b) of this
section, the provisions of this subchapter . . . shall supersede
any and all State laws insofar as they may now or hereafter relate
to any employee benefit plan. . . ." (emphasis added).

                                   -4-
of the interrelationship between the ADA claims of the plaintiffs

and ERISA preemption.        On appeal, the plaintiffs do not argue, as

they did below, that their state-law claims do not "relate to" the
United health care plan within the meaning of ERISA's preemption

clause. Instead, relying on the viability of their ADA claims, the

Tompkinses assert an alternative argument that they made below--
namely, that their Massachusetts statutory claims are exempt from

ERISA preemption as a necessary adjunct to the ADA's enforcement

scheme.2
           We reject the premise of the argument by concluding that

both the Title I and the Title III ADA claims were properly

dismissed.      The   only    discriminatory   conduct   alleged   in   the

complaint--United's initial decision to deny payment for Julianne's
treatment at NEMC--was fully redressed through United's ERISA-

mandated internal review process.          Likewise, we find no merit to

the contention of the plaintiffs that United waived its right to
assert ERISA preemption as an affirmative defense.



                             II.   THE ADA CLAIMS

             We review de novo a Rule 12(b)(6) dismissal. See Beddall

v. State St. Bank & Trust Co., 137 F.3d 12, 16 (1st Cir. 1998).         In

reviewing a judgment entered under Rule 12(b)(6), we must take the


     2
      Although  the   district   court   did   not   address   the
interrelationship between the ADA claims and ERISA preemption, the
court's conclusion that there were no viable ADA claims had the
effect of deciding the preemption issue on the basis we set forth
here.

                                     -5-
factual allegations         of    the   complaint   as    true   and   draw   every

reasonable inference in favor of letting the lawsuit proceed.                   See

Langadinos v. American Airlines, Inc., No. 99-1120, 2000 WL 1998,
at *1 (1st Cir. Jan. 6, 2000).           The complaint will survive as long

as it pleads sufficient facts to warrant recovery on any cognizable

theory of the case.         See Garita Hotel Ltd. Partnership v. Ponce

Fed. Bank, F.S.B., 958 F.2d 15, 17 (1st Cir. 1992).

             To recover under either Title I or Title III of the ADA,

the aggrieved party must be able to show that he or she was denied

some benefit on account of a disability or an association with a

disabled person.     Title I of the ADA provides in relevant part:

             No covered entity shall discriminate against a
             qualified individual with a disability because
             of the disability of such individual in regard
             to job application procedures, the hiring,
             advancement,   or   discharge   of  employees,
             employee compensation, job training, and other
             terms,    conditions,    and   privileges   of
             employment.

42 U.S.C. § 12112(a).            Title III of the ADA provides in relevant
part:

             No individual shall be discriminated against
             on the basis of disability in the full and
             equal enjoyment of the goods, services,
             facilities,    privileges,   advantages,   or
             accommodations   of   any  place   of  public
             accommodation by any person who owns, leases
             (or leases to), or operates a place of public
             accommodation.

42 U.S.C. § 12182(a).

             Our review of a benefit decision made pursuant to an

ERISA-regulated employee benefit plan "must focus . . . on the

determinations of the final decision-maker." Terry v. Bayer Corp.,

145   F.3d    28,   35-36        (1st   Cir.   1998)     (emphasizing    that   "a

                                         -6-
prerequisite to obtaining judicial review . . . is that the

claimant         have   exhausted      the   internal      administrative     remedies

available to him."). In the case at hand, the Tompkinses recovered
the benefits that they claimed were wrongfully denied on the basis

of discrimination by utilizing the internal administrative remedies

available to them.            In reversing United's initial decision to deny
the benefits, United's Member Relations Committee ordered payments

of    back-costs        for    treatment     already      received   and   authorized

Julianne to receive her future treatments at NEMC.                      Accordingly,

the   Tompkinses        were    not    denied      any   "terms,   conditions,     [or]

privileges of employment" under Title I or any "services" under

Title      III    attributable        to   United's      initial   decision   to   deny

Julianne benefits based on her disability.3
                 A close examination of the complaint reveals that the

only discriminatory conduct alleged by the Tompkinses was United's

initial decision to refuse payments for Julianne's treatment at

NEMC.      In the count of the complaint asserting a cause of action

under Title I, the Tompkinses allege in relevant part:
                 54. Defendant's establishment of a health
                 benefit plan, which wrongfully discriminates
                 against persons with Trisomy 13 and in
                 particular   Julianne   Tompkins,   and    the
                 Plaintiffs constitutes a violation of ADA.

                 . . . .

       3
      Although neither Mr. Tompkins nor Mrs. Tompkins are disabled,
they argue that United discriminated against them because of their
association with Julianne. Given our conclusion that there was no
denial of benefits, we need not address the validity of the
association discrimination claims, or whether Mr. Tompkins or Mrs.
Tompkins are "qualified individuals" under the ADA, or whether
United is a "covered entity" under the ADA.

                                             -7-
           56. As a direct and proximate result of these
           violations of the ADA by Defendant, Plaintiffs
           have lost and will continue to lose benefits
           of    their   employment    and    contractual
           relationship with the Defendant.
           57. As a direct and proximate result of these
           violations of the ADA by Defendant, Plaintiffs
           have   experienced   and   will   continue   to
           experience    emotional     pain,    suffering,
           inconvenience,   mental   anguish,    loss   of
           enjoyment of life, and other non-pecuniary
           losses.

The conduct alleged to violate the ADA is the "establishment of a

health benefit plan, which wrongfully discriminates against persons

with Trisomy 13."     As a result, the Tomkinses assert that they

"lost and will continue to lose benefits." In specifying what they

mean by the discriminatory establishment of a health benefit plan,

the plaintiffs do not cite any terms of the plan itself.          Instead,
they   focus   exclusively   on   United's   initial   decision   to   deny

benefits based on Julianne's disability, a determination that the

Tomkinses concede in their complaint was reversed when United's
Member    Relations   Committee     "re-determined     the   appeal    and

[determined that] United was now to pay for Julianne's care at New

England Medical Center, past and future, in full at regular HMO

rates."

           In the count of the complaint asserting a cause of action

under Title III, the Tompkinses allege:

           48. . . . the Defendant has discriminated
           against Plaintiffs, solely on the basis of
           Julianne's disability, and Kathleen and John's
           association with Julianne, by denying them
           full and equal enjoyment of the services,
           facilities,    privileges,   advantages,    or
           accommodations of a place of accommodation as
           otherwise available to the general public; by

                                   -8-
           failing to make reasonable modifications in
           its   contracts,   policies,   practices,   or
           procedures if these were necessary to afford
           Plaintiff Defendants' services, facilities,
           privileges, advantages or accommodations; by
           refusing or failing to offer continued pre-
           authorization numbers, payment for New England
           Medical Center treatment, access to therapy
           sessions and other benefits as provided by its
           contract of insurance with the Plaintiffs and
           its past practice in a place or manner
           accessible to the Plaintiff; and by failing
           and refusing to offer alternative services.

This count, like the Title I count, alleges no discriminatory

conduct aside from United's initial benefit denial determination.

Specifically, it asserts three ways in which United denied the

Tompkinses   the   benefits   of    a    public    accommodation,4      based   on

Julianne's   disability:      (1)   "by       failing    to   make    reasonable

modifications in its contracts, policies, practices, or procedures
if these were necessary to afford Plaintiff Defendants' services,

facilities, privileges, advantages or accommodations"; (2) "by

refusing or failing to offer continued pre-authorization numbers,
payment for New England Medical Center treatment, access to therapy

sessions   and   other   benefits       as    provided   by   its    contract   of

insurance with the Plaintiffs and its past practice in a place or

manner accessible to the Plaintiff"; and (3) "by failing and

refusing to offer alternative services."             Each of these allegedly

discriminatory actions focuses on United's decision to deny payment


     4
      We have held in Carparts Distribution Center, Inc. v.
Automotive Wholesaler's Association, Inc., 37 F.3d 12, 19-20 (1st
Cir. 1994), that "public accommodations" are not limited to actual
physical structures, and that the discriminatory denial of benefits
under a health care plan might, in some circumstances, state a
claim under Title III of the ADA.

                                        -9-
for Julianne's treatment at NEMC, a denial which, as discussed

above, was reversed through the internal review process.

             In an attempt to salvage their case, the Tompkinses
stress on appeal that their emotional and financial injuries

resulted not merely from the initial benefit denial, but also from

the delay and inconvenience in obtaining their benefits through
United's internal review process.            Although the Tompkinses surely

suffered inconvenience and distress as a result of the delay in

receiving     their   health   care   benefits,    that   inconvenience   and

distress was caused both by the initial denial of benefits, for

which there is no relief here because of the relief obtained on

administrative review, and by the usual operation of the ERISA-

mandated internal review process.5           In order to state a claim for
injuries resulting from the review process itself, the Tompkinses

would have to allege in the complaint that the internal review

process--as opposed to the original denial of benefits--was in some
way unusual or prolonged as a result of unlawful discrimination.

     5
         ERISA § 503, 29 U.S.C. § 1133, provides:

          In accordance with regulations of the Secretary,
     every employee benefit plan shall--

                  (1) provide adequate notice in writing to
             any participant or beneficiary whose claim for
             benefits under the plan has been denied,
             setting forth the specific reasons for such
             denial, written in a manner calculated to be
             understood by the participant, and

                  (2) afford a reasonable opportunity to
             any participant whose claim for benefits has
             been denied for a full and fair review by the
             appropriate named fiduciary of the decision
             denying the claim.

                                      -10-
Here, the complaint is devoid of any allegation that United's

review of the Tompkinses claim was discriminatory or differed in

any      way    from   the      ordinary      process       afforded   any   plan   member
challenging a benefit denial.6
                In summary, the Tompkinses have already fully recovered

for the initial benefit denial; they make no allegations that the
review process itself was discriminatory.                         Therefore, they do not

allege the discriminatory denial of any benefit protected by Title

I   or       Title   III   of    the    ADA         Their   ADA   claims   were   properly

dismissed.



                                 III.    ERISA PREEMPTION

                On appeal, the Tompkinses do not dispute that their state
law claims "relate to" the ERISA-regulated health care plan.

Rather,        they    argue     that:        (1)    the    state    anti-discrimination
statutes, as part of the overall enforcement regime contemplated by
the ADA, are exempt from preemption by ERISA § 514(d), 29 U.S.C.

§ 1144(d), which excludes federal law from ERISA's preemptive
scope; and (2) United waived its right to assert ERISA preemption
through its health insurance contract.




         6
      Indeed, the complaint itself suggests that even United's
initial decision to deny coverage, rather than being the result of
discrimination, was based on the fact that "United no longer wanted
to pay for the high cost of New England Medical Center care."

                                               -11-
A.   Federal Enforcement Scheme

               The Tompkinses contend that causes of action based on

state human rights legislation are not preempted by ERISA pursuant

to the Supreme Court's decision in Shaw v. Delta Air Lines, Inc.,

463 U.S. 85 (1983).7        In Shaw, the state of New York argued that

the New York Human Rights Law, which required employers to pay

pregnancy leave to employees, was exempted from preemption by ERISA

§ 514(d), 29 U.S.C. § 1144(d), which provides that "[n]othing in

this       subchapter   shall   be   construed   to   alter,    amend,   modify,

invalidate, impair, or supersede any law of the United States."
This was so, New York argued, because the New York Human Rights Law

was a necessary part of Title VII's overall enforcement scheme, and
hence within ERISA's federal law exemption from preemption.                  See

463 U.S. at 100-01.

               The Court acknowledged that "State laws obviously play a
significant role in the enforcement of Title VII," and that "Title
VII requires recourse to available state administrative remedies."

Id. at 101. "Given the importance of state fair employment laws to

the federal enforcement scheme, pre-emption of the [New York] Human
Rights Law would impair Title VII to the extent that the Human

Rights Law provides a means of enforcing Title VII's commands."
Id. at 102 (emphasis added).           The Court concluded, however, that
the practices made unlawful under the New York Human Rights Law--

failing to pay benefits for pregnancy leave--were not unlawful


       7
      This argument, if successful, would                      only   save   the
Massachusetts statutory claims from preemption.

                                       -12-
under Title VII.   Thus, it "fail[ed] to see how federal law would

be impaired by pre-emption of a state law prohibiting conduct that

federal law permitted."       Id. at 103-04.        The Court therefore
concluded that "pre-emption would not impair Title VII within the

meaning of § 514(d)."   Id. at 103.

          The Tompkinses assert correctly that Shaw's reasoning
applies to the case at bar.    We have held that the ADA, like Title

VII, contemplates that state laws will contribute to the overall

federal enforcement regime.     See Carparts Distrib. Ctr., Inc. v.

Automotive Wholesaler's Ass'n, 37 F.3d 12, 20-21 (1st Cir. 1994).

Thus, if the Tompkinses' state statutory claims targeted conduct

unlawful under the ADA, those state claims would be exempt from

ERISA preemption pursuant to ERISA § 514(d).        See Shaw, 463 U.S. at
102-04; Carparts, 37 F.3d at 20-21 (vacating dismissal of state law

claims on grounds that they might be found exempt from ERISA

preemption as part of the ADA's enforcement scheme).          However, we
have already concluded that the Tompkinses have failed to state a

claim under the ADA.      Under these circumstances, because the
plaintiffs do not contest the district court's finding that their

state law claims “relate to” the United health benefits plan, and

because the   ADA's   enforcement   regime   does    not   depend   on   the

availability of the state statutory claims, the state claims are

subject to ERISA preemption.




                                 -13-
B.   Waiver

           The Tompkinses assert that United waived its right to

claim ERISA preemption based on this provision of its contract with

the Tompkinses to provide health insurance:

           In compliance with state and federal law, PLAN
           shall not discriminate on the basis of age,
           sex, color, race, disability, marital status,
           sexual preference, religious affiliation, or
           public assistance status.

The Tompkinses argue that this commitment to "compliance with state

law" operates as an express waiver of United's right to invoke

ERISA-preemption as an affirmative defense.     We disagree.   The
cited provision does not approach the type of clear and express

language typically required for waiver of a known right.       See,

e.g., Fowler v. Boise Cascade Corp., 948 F.2d 49, 57-58 (1st Cir.
1991) (under Maine law, applying strict construction standard to

waiver of employer immunity under an indemnification agreement);
Irons v. Fed. Bureau of Investigation, 880 F.2d 1446, 1452 (1st

Cir. 1989) ("Courts sometimes say an individual has 'waived' a

protection the law grants him when the individual expressly says

that he wishes to do without the protection."); Jardines Bacata,

Ltd. v. Diaz-Marquez, 878 F.2d 1555, 1559 (1st Cir. 1989) (waiver

must be "unequivocal").   This provision merely expresses United's
intent to administer the plan in accordance with applicable laws.
It does not waive any rights afforded by federal law.

          Although in some circumstances contractual waiver of
statutory rights is permissible, see, e.g., Canal Elec. Co. v.

Westinghouse Elec. Corp., 548 N.E.2d 182, 187 (Mass. 1990), we find

                               -14-
no case holding that parties may contractually waive the right to

assert ERISA preemption. Our decision in Wolf v. Reliance Standard

Life Ins. Co., 71 F.3d 444, 449 (1st Cir. 1995), relied upon by the
Tompkinses, merely holds that ERISA preemption, as an affirmative

defense rather than as an element of the court's jurisdiction, is

waived if not timely raised.         But Wolf, which addresses only

procedural   waiver,   offers   no    support   for   the   Tompkinses'

contractual waiver argument.

          Although "[a] statutory right or remedy may be waived

when the waiver would not frustrate the public policies of the

statute," see Canal Elec. Co., 548 N.E.2d at 187, "[a] statutory

right may not be disclaimed if the waiver could 'do violence to the

public policy underlying the legislative enactment,'" see id.

(quoting Spence v. Reeder, 416 N.E.2d 914, 924 (Mass. 1981)).

ERISA provides an elaborate set of rules "designed to promote the

interests of employees and their beneficiaries in employee benefit
plans."   Shaw v. Delta Air Lines, Inc., 463 U.S. 85, 90 (1983).8

In New York State Conference of Blue Cross & Blue Shield Plans v.

Travelers Ins. Co., 514 U.S. 645 (1995), the Supreme Court stated

that in passing ERISA Congress intended



     8
      ERISA contains, inter alia, reporting and disclosure
requirements (the ERISA 100s), see 29 U.S.C. § 1021 et seq.,
participation and vesting guidelines (the ERISA 200s), see 29
U.S.C. § 1051 et seq., funding rules (the ERISA 300s), see 29
U.S.C. § 1081 et seq., rules of fiduciary responsibility (the ERISA
400s), see 29 U.S.C. § 1101 et seq., and criminal and civil
enforcement provisions (the ERISA 500s), see 29 U.S.C. §
1131(criminal enforcement); 29 U.S.C. § 1132 et seq. (civil
enforcement).

                                -15-
           to ensure that plans and plan sponsors would
           be subject to a uniform body of benefits law;
           the goal was to minimize the administrative
           and financial burden of complying with
           conflicting directives among States or between
           States and the Federal Government . . ., [and
           to prevent] the potential for conflict in
           substantive law . . . requiring the tailoring
           of   plans  and employer     conduct  to   the
           peculiarities of the law of each jurisdiction.

Id. at 656-57 (alterations in original).       Allowing parties to opt

out of ERISA preemption contractually would enable plan sponsors to

avoid   compliance   with   ERISA's   regulatory   structure   and   would

subject ERISA-regulated plans to a multitude of divergent state law

causes of action.      These results would conflict with Congress's

objective of establishing a "uniform body" of federal employee
benefits law under ERISA.

           We conclude, therefore, that United did not waive its

right to raise ERISA preemption as an affirmative defense to the
Tompkinses' state law claims, and that ERISA preempts all of those

claims.

           Affirmed.




                                  -16-