Gluck v. Civil Service Commission

                                  FILED
                                   October 26, 1999

                              Cecil Crowson, Jr.
                             Appellate Court Clerk
                   IN THE COURT OF APPEALS OF TENNESSEE
                                AT NASHVILLE
               ______________________________________________

ANDREW GLUCK,

      Petitioner-Appellant,
                                               Chancery Court Case No. 97-1687-II
Vs.                                            C.A. No. 01A01-9901-CH-00031

CIVIL SERVICE COMMISSION,

     Respondent-Appellee.
______________________________________________________________________
______

                FROM THE DAVIDSON COUNTY CHANCERY COURT
               THE HONORABLE ELLEN HOBBS LYLE, CHANCELLOR




                                R. Stephen Doughty;
                      Weed, Hubbard, Berry & Doughty of Nashville
                                    For Appellant

                           James L. Murphy, III, Director of Law
                      William Michael Safley, Metropolitan Attorney
                        Francis H. Young, Metropolitan Attorney
                       The Department of Law of the Metropolitant
                      Govenrment of Nashville and Davidson County
                                      for Appellee




                                      AFFIRMED

                                     Opinion filed:




                                                                                    Page 1
                                                 W. FRANK CRAWFORD, JUDGE

CONCUR:

WILLIAM B. CAIN, JUDGE

PATRICIA J. COTTRELL, JUDGE

       Petitioner/Appellant, Andrew Gluck, appeals the order of the chancery court affirming

the decision of the Civil Service Commission (the Commission) relating to his demotion.

       Metropolitan Police Chief Emmett H. Turner issued a memo dated June 27, 1996,

charging Gluck with several violations of both the Metropolitan Police Department Rules and

Regulations and Rules of the Civil Service Commission. 1 The Police Disciplinary Board

found that Gluck was guilty of violating several of the charges and recommended that he be

demoted from Sergeant to Police Officer II.

       Gluck appealed the demotion to the Commission. The charges, contained in the

Amended Charges and Specifications, include the following violations of the Department

Rules and Regulations and Rules of the Commission:

              Department Rules and Regulations

              General Order 94-8, Authority and Direction
              Section V, Unity of Command E - Command protocol in
              situations involving personnel of different departmental
              subdivisions engaged in a single operation will be as follows: 1
              - Command structure will always follow the chain of command.

              General Order 94-11
              Section VII, Official Obligations
              B - Instructions from Authoritative Source
              1 - Employees of the department shall promptly and fully obey all
              lawful instructions issued by any authoritative source.

              General Order 95-19, Deportment and Discipline
              Section VI, Personal Behavior
              L - Defamation
              Employees shall not unjustly criticize, ridicule, or otherwise
              defame any person or any agency of the Metropolitan
              Government.



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              General Order 95-19, Deportment and Discipline
              Section VII, Official Obligations
              H - Devoting Entire Time to Duty
              During their period of duty, employees shall devote their entire
              time and effort to their duties. Employees shall not conduct
              personal business, sleep on duty, or cease to perform their
              duties before the end of the work period, except with prior
              approval from their immediate supervisor.

              Rules of the Civil Service Commission

              Chapter 6, Section 7, Grounds for Disciplinary Action
              3. Insubordination toward the supervisor.
              4. Absence without notification or approval for leave.
              5. Neglect or disobedience to the lawful and reasonable order
              given by a supervisor.
              11. Violation of any written rules policies or procedures of the
              department in which the employee is employed.
              12. Violation of any of the rules or regulations of the
              Metropolitan Civil Service Commission.
              18. Neglect or failure of any employee to properly and promptly
              make reports or furnish information specifically required by the
              Civil Service Commission.
              33. Any failure of good behavior which reflects discredit upon
              himself, the department and or the Metropolitan Government.

       After a hearing, Administrative Law Judge James Hornsby issued an Initial Order

upholding Gluck’s demotion. Gluck petitioned for reconsideration of the Initial Order and it

was upheld by the Civil Service Commission on March 21, 1997. Gluck filed a petition for

judicial review and the trial court affirmed the Commission’s decision.

       Gluck appeals the order of the trial court and the issues for our review are: (1)

whether the trial court erred in ruling that the Civil Service Commissions’ final order was

supported by substantial and material evidence, (2) whether the decision to demote the

appellant was arbitrary and an abuse of discretion, and (3) whether Appellant was given

notice of all charges against him in compliance with the rules of the Metro Civil Service

Commission and in accord with the due process clause of the 14th Amendment.

       A review of the administrative record reveals the following pertinent facts leading to

Gluck’s demotion: Andrew Gluck was hired by the Police Department of Metropolitan

Nashville and Davidson County, Tennessee (the Department) in 1977. In 1991, Gluck was

promoted from police officer II to sergeant. In April of 1995, Gluck was assigned to Prisoner



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Processing under the supervision of Lieutenant Freddie Stromatt. In early October of 1995,

Gluck went to Captain Tommy Cox to discuss an injury-on-duty (IOD) matter. Captain Cox

told Gluck that he should follow the chain of command and contact Lieutenant Stromatt

regarding the matter.      On October 27, 1995 Lieutenant Stromatt sent Gluck a memo

instructing him to complete MPD Form 362 and return it to him, but instead Gluck returned

the form to Captain Cox.

        While in prisoner processing Gluck made inappropriate and derogatory remarks

about police administration officials. Officer Henry Perry testified before the ALJ that Gluck

made specific derogatory comments about Major Dollarhide and the police department in

general.

        Andrew Gluck was assigned to the tow in lot on February 1, 1996. Sergeant Oscar

H. Claybrook, Gluck’s supervisor, issued a memo to Gluck instructing him to contact

Sergeant Claybrook at anytime if Gluck needed to leave work. Gluck signed the memo. On

March 16, 1996 Gluck reported to the lot at 10:30 PM, but left at 1:37 AM on March 17,

1996, without notifying Claybrook. Gluck signed and submitted a daily worksheet for the

entire shift.



        We will consider the first two issues together. Appellant argues that the Civil Service

Commissions’ decision was not supported by substantial and material evidence and that

the decision was both arbitrary and an abuse of discretion. The chancellor’s review of the

Commission's decision is governed by T.C.A. § 4-5-322(h) (1998), which sets forth the

standard of review on appeal of administrative proceedings as follows:

                (h) The court may affirm the decision of the agency or remand
                the case for further proceedings. The court may reverse or
                modify the decision if the rights of the petitioner have been
                prejudiced because the administrative findings, inferences,
                conclusions or decisions are:

                (1) In violation of constitutional or statutory provisions;

                (2) In excess of the statutory authority of the agency;



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              (3) Made upon unlawful procedure;

              (4) Arbitrary or capricious or characterized by abuse of
              discretion or clearly unwarranted exercise of discretion; or

              (5) Unsupported by evidence which is both substantial and
              material in the light of the entire record.

              In determining the substantiality of evidence, the court shall take
              into account whatever in the record fairly detracts from its
              weight, but the court shall not substitute its judgment for that of
              the agency as to the weight of the evidence on questions of fact.

       The scope of review in this Court is the same as in the trial court, to review findings of

fact of the administrative agency upon the standard of substantial and material evidence.

DePriest v. Puett, 669 S.W.2d 669 (Tenn. App. 1984).             Although what amounts to “

substantial and material” evidence provided for in T.C.A. § 4-5-322 (a) is not clearly defined.

 It is generally understood that “it requires something less than a preponderance of the

evidence, (citations omitted) but more than a scintilla or glimmer.” Wayne County v.

Tennessee Solid Waste Disposal Control Bd., 756 S.W.2d 274, 280 (1988).

       While this Court may consider evidence in the record that detracts from its weight,

the court is not allowed to substitute its judgment for that of the agency concerning the

weight of the evidence. T.C.A. § 4-5-322(h), Pace v. Garbage Disposal Dist., 54 Tenn.

App. 263, 266, 390 S.W.2d 461, 463 (1965). The evidence before the tribunal must be

such relevant evidence as a reasonable mind might accept as adequate to support a

rational conclusion and such as to furnish a reasonably sound basis for the action under

consideration. Pace, 54 Tenn. App. at 267, 390 S.W.2d at 463.

       Under the narrow scope of review set out in T.C.A. § 4-5-322(b), we find that the trial

court correctly upheld the Commission’s decision to demote Gluck. There is substantial

and material evidence that Gluck left his duty station without permission, failed to follow the

chain of command and made derogatory remarks to his subordinates concerning high

ranking officers in the police department. Based on the evidence before the ALJ we can not

find that the decision to demote Gluck was arbitrary or an abuse of discretion.



                                                                                                    Page 5
       In his brief, Appellant does not address the charges that he failed to work his entire

shift, failed to follow appropriate procedures to leave work and falsified his time sheet. The

record is undisputed regarding these charges and Gluck was appropriately found to have

violated them. Further, the record supports the findings that Gluck failed to follow the chain

of command and that he made defamatory statements about police administration officials.

Captain Cox and Lieutenant Stromatt testified before the ALJ that Gluck was instructed on

several occasions to deal with Lieutenant Stromatt on matters involving his leave time and

IOD status and that Gluck continued to bypass Stromatt in the chain of command and go

directly to Captain Cox. Officer Henry Perry testified with specificity that he heard Gluck

make defamatory remarks about police administration officials.

       Gluck argues that the punishment he received was too severe for the violations

charged and that no other officer has been demoted for violations such as his.         Gluck,

however, overlooks that he was being charged with a multitude of violations based on three

separate occurrences.       Further, supervisors have discretion on how to discipline an

employee. This court recognized in Tennessee Dep’t of Human Servs. v. Tennessee

Civil Serv. Comm’n, No. 01A01-9504-CH-00143, 1995 WL 581086, * at 4 (Tenn. App.

Oct. 5, 1995) that more severe discipline is appropriate when a lesser disciplinary action

will not end the disciplinary problem. Gluck had previously been suspended twice for failing

to obey direct orders and once for criticizing a superior officer. In the instant case, prior

attempts at discipline had failed and demotion was an appropriate punishment for Gluck’s

violations.

       As to the third issue, Appellant asserts the he was not provided adequate notice of

the charges made against him and therefore was denied due process.

Specifically, appellant claims that the he was not notified of any violation concerning

profanity or indecent language, General Order 95-19, Section VI.F, but that the Commission

found him guilty of such.

       T.C.A. § 8-30-331(b)(1) provides:



                                                                                                 Page 6
              8-30-331. Minimum due process.--

              ***

              (b) Minimum due process consists of the following:

             (1) The employee shall be notified of the charges. Such
             notification should be in writing and shall detail times, places,
             and other pertinent facts concerning the charges.
       Basic due process requires "notice reasonably calculated under all the

circumstances, to apprise interested parties" of the claims of the opposing parties. Mullane

v. Central Hanover Bank & Trust Co., 339 U.S. 306, 314, 70 S.Ct. 652, 657 94 L.Ed.

865 (1950). The purpose of due process requirements is to notify the individual in advance

in order to allow adequate preparation and reduce surprise. Memphis Light, Gas & Water

Div. v. Craft, 436 U.S. 1, 14, 98 S.Ct. 1554, 1562-63, 56 L.E.2d 30 (1978).

       Gluck was first notified of the charge involving derogatory remarks in the letter from

Chief Turner dated June 27, 1996. The Amended Charges and Specifications also provide

notice of the charges and state:

              Specifications

              ***

              2. Andrew Gluck continuously made remarks about police
              administration officials. He admitted that he made accusations
              that Major Carl Dollarhide has lied in the past. Mr. Gluck
              allegedly stated that Major Dollarhide had asked him not to cite
              certain people (for false alarms), and Mr.     Gluck stated that
              when he brought it to Major Dollarhide’s attention that this was
              wrong, Andrew Gluck was transferred to Prisoner Processing.
              Andrew Gluck was quoted as stating that Chief Russell and
              Major Dollarhide conducted business related to an extra jobs
              while on duty.

       Gluck argues that during the hearing before the ALJ, Officer Henry Perry attributed

remarks to Gluck other than those listed in the complaint and that the charges should have

been limited to the specific statements set out in the complaint.      The Complaint cites

specific statements made by Gluck, however, it also states that Gluck continuously made

remarks about police administration officials. Even though Appellant was not provided with

the specific remarks testified to by Officer Perry, he knew from the Turner letter and the



                                                                                                Page 7
Amended Charges and Specifications that the remarks were derogatory and that they were

about Major Dollarhide and Chief Russell.         We find that the charges were sufficient to

apprise Gluck of the claims against him.

       The Commission made the following conclusions of law:

              ***

              7. General Order 95-19, Section VI.F., provides that “
              Employees shall not use indecent or profane language or
              gestures in the performance of their duties” and at Section VI.L.
              it provides that “Employees shall not unjustly criticize, ridicule, or
              otherwise defame any person or any agency of the Metropolitan
              Government.”

              8. By making profane and derogatory remarks about his
              superior officers to persons he was supervising, the
              Respondent violated General Order 95-19. The poor example
              set for subordinates by the Respondent’s conduct and the
              erosion of authority which such conduct would likely cause are
              obviously Again, whatever difficulties the Respondent had with
              his superiors, there are proper procedures for resolving those
              difficulties, and the Respondent did not use the proper
              procedures.

       Based on Officer Perry’s testimony, the Commission found that “By making profane

and derogatory remarks about his superior officers to persons he was supervising, the

Respondent violated General Order 95-19.” (emphasis added). Gluck argues that his due

process rights were violated because he was not charged with section VI.F, but was found

guilty of such violation. We disagree. The Commission found Gluck guilty of violating

General Order 95-19 as a whole and set forth two reasons for their decision. It is true that

Gluck was not charged with violating section VI.F, but even if we chose to eliminate that

section as a chargeable violation, the charge under Section VI.L still stands. We find that

the comments testified to by Officer Perry were derogatory under General Order 95-19,

Section VI.L as charged. The fact that the comments also contained profanity probably

prompted the Commission to include Section VI. F.            and we refuse to set aside the

judgment simply because the derogatory statements also contained profanity.

       The order of the trial court is affirmed. Costs of appeal are assessed against the




                                                                                                Page 8
appellant.


_________________________________
                                       W. FRANK CRAWFORD,
                                       PRESIDING JUDGE, W.S.

CONCUR:


____________________________________
WILLIAM B. CAIN, JUDGE

____________________________________
PATRICIA J. COTTRELL, JUDGE




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