Dixon v. Shamrock Financial Corp.

             United States Court of Appeals
                        For the First Circuit

No. 07-1896

                             BRIAN DIXON,

                         Plaintiff, Appellant,

                                  v.

                    SHAMROCK FINANCIAL CORPORATION,

                         Defendant, Appellee.


             APPEAL FROM THE UNITED STATES DISTRICT COURT
                   FOR THE DISTRICT OF MASSACHUSETTS

            [Hon. Richard G. Stearns, U.S. District Judge]


                                Before

                         Howard, Circuit Judge,

                Stahl and Siler*, Senior Circuit Judges.


     Daniel A. Edelman, with whom Cathleen M. Combs, James O.
Latturner, Edelman, Combs, Latturner & Goodwin, LLC, Christopher
Lefevbre, Claude Lefebvre, and Christopher Lefebvre, P.C. were on
brief, for appellant.
     Jeffrey R. Martin, with whom Burns & Levinson LLP was on
brief, for appellee.
     James W. McGarry, Thomas M. Hefferon, Joseph F. Yenouskas, and
Goodwin Procter LLP, on brief for amicus curiae American Financial
Services Association, Consumer Mortgage Coalition, and Mortgage
Bankers Association.


                             April 3, 2008



*
    Of the Sixth Circuit, sitting by designation.
           HOWARD,      Circuit    Judge.   Plaintiff    Brian   Dixon,   for

himself and a class, claims that defendant Shamrock Financial

Corporation unlawfully accessed his credit report, in violation of

the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681.                 The

district court granted Shamrock's motion to dismiss, and Dixon now

appeals.    Guided largely by our recent ruling in Sullivan v.

Greenwood Credit Union,___ F.3d ___, 2008 WL 726135, (1st Cir. Mar.

19, 2008), we affirm.

                                       I.

           Plaintiff Brian Dixon received a mailer from Shamrock

Financial Corporation ("Shamrock"), the contents of which are the

subject of this appeal.           Dixon claimed that Shamrock unlawfully

accessed his credit report in order to solicit him, in violation of

the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681.

           The   FCRA    regulates    access   to   individuals'   "consumer

reports" (commonly known as credit reports).            An entity may gain

access to an individual's consumer report only with the written

consent of the individual, unless the consumer report is to be used

for certain "permissible purposes," in which case written consent

is not required.     Id. § 1681b.      One such permissible purpose is to

extend a firm offer of credit or insurance.               Id. § 1681b(c).

Lenders thus do not need written consent in order to access certain

information about individuals from their consumer reports, provided

they make a firm offer of credit to those individuals.           Within this


                                      -2-
framework, lenders do not gain access to any individual consumer's

full consumer report.     Rather, lenders receive names and addresses

of consumers who fit a given credit profile.          Id. § 1681b(c)(2).

Lenders   must   then   extend   to   those   consumers   whose   names   and

addresses it has received a "firm offer of credit."          This term has

a specific meaning in the statute which we will discuss later.

Essentially, however, a "firm offer of credit" is defined by the

FCRA as an offer that may be conditioned on additional preexisting

internal criteria set by a lender.

           Dixon received a pre-screened mailer from Shamrock.            The

mailer opens with the heading:        "IMPORTANT CREDIT INFORMATION OPEN

IMMEDIATELY."     A personal invitation to Dixon follows, from a

"Kathy Kelly."    Kelly addresses Dixon as follows:

           . . . Shamrock Financial's expertise is helping
           homeowners exactly like you. In just a few minutes, I
           can show you how you may restructure your debt, maximize
           tax benefits, improve your credit score and most
           importantly, save lots of money every month.

           Call [number] for a free consultation and a complete
           credit profile . . . .

           Shamrock Financial can pay off your revolving debt and
           refinance your mortgage balance at a lower rate. Your
           credit score could then increase 100 points or more.

           The mailer also contained a set of disclaimers on the

reverse side, as follows:

           TERMS & CONDITIONS:    This offer is made by Shamrock
           Financial Corporation who is not affiliated with your
           current lender nor is it an agency of the government.
           This is not a commitment to make a loan. All approvals
           are subject to underwriting guidelines.   Minimum and

                                      -3-
          maximum loan amount apply. Rates and programs subject to
          change at any time . . . .

          PRE-SCREEN & OPT-OUT NOTICE: This "prescreened" offer of
          credit is based on information in your credit report
          indicating that you meet certain criteria. This offer is
          not guaranteed if you do not meet our criteria (including
          providing acceptable property collateral). If you do not
          want to receive prescreened offers of credit from this
          and other companies, call the consumer reporting agencies
          at [number] . . . .

          Dixon does not allege that he ever contacted Shamrock, or

was denied credit by Shamrock. His claim is that Shamrock violated

the FCRA by accessing his consumer report without extending to him

a "firm offer of credit."     Dixon filed suit in United States

District Court for the District of Massachusetts, on behalf of

himself and a class of consumers in Massachusetts, Rhode Island,

New Hampshire and Maine. He sought relief under the FCRA's penalty

provision, 15 U.S.C. § 1681n, providing statutory damages in the

event of a willful violation of the statute, and also sought

injunctive relief and class certification.

          The district court granted Shamrock's motion to dismiss,

finding that Shamrock had not violated the FCRA.

                                II.

          We review de novo the district court's Rule 12(b)(6)

dismissal.    Torromeo v. Town of Fremont, 438 F.3d 113, 115 (1st

Cir. 2006).

          To survive a motion to dismiss, Dixon must plead facts

that "raise a right to relief above the speculative level . . . ."


                                -4-
Bell Atl. Corp. v. Twombly, 127 S. Ct. 1955, 1965 (2007) (internal

citation omitted).         We accept Dixon's well-pleaded facts as true,

but reject "unsupported conclusions or interpretations of law."

Wash. Legal Found. v. Mass. Bar Found., 993 F.2d 962, 971 (1st Cir.

1993).

              Dixon's central thesis is that Shamrock's mailer did not

constitute a "firm offer of credit," and thus Shamrock's act of

accessing information from his consumer report was prohibited by

the FCRA.      Dixon argues this thesis along two lines:          first, that

Shamrock did not present him with a "firm offer"; and second, that

the mailer did not in fact represent an offer of "credit."

              We may dispense with the latter claim first.               Dixon

alleges that the mailer is just a "solicitation for business," but

he has pled no facts in support of this claim.             He tries to liken

Shamrock's mailer to the mailer at issue in Cole v. U.S. Capital,

389 F.3d 719, 722 (7th Cir. 2004), where a pre-screened offer of

credit was found to be a solicitation to sell cars and not an offer

of   credit    at   all.     But   unlike   in   Cole,   here   there   are   no

allegations that Dixon or any other consumer was denied credit by

Shamrock despite meeting Shamrock's internal criteria, or that

Dixon or any other consumer would have been denied credit had they

contacted the company.        At the motion to dismiss stage, there has

been no discovery of Shamrock's lending practices and whether

Shamrock would have approved for a home loan any recipient of the


                                      -5-
mailer who also met Shamrock's internal criteria.     This does not

matter, however, because of Dixon's inadequate pleading.1     Dixon's

argument that the mailer is a sham that does not actually represent

an offer of credit goes no further.

           Dixon's main argument thus focuses on whether Shamrock's

mailer was sufficiently "firm" to constitute a "firm offer of

credit" under the FCRA.   Dixon argues that the mailer is not a firm

offer because it violates common law conceptions of an "offer": it

is not sufficiently definite, in that there are further conditions

attached, and it fails to contain adequate loan terms.

           In support of this proposition, Dixon cites to the

Supreme Court’s recent decision interpreting the FCRA, Safeco Ins.

Co. of Am. v. Burr, 127 S. Ct. 2201, 2209 (2007).      Dixon argues

that under Safeco, common law terms used in the FCRA incorporate

their common law meanings.     A common law "offer," according to

Dixon, is a set of terms that can be immediately accepted, in that

the bargain could be concluded on terms that were clear to both

parties.   See Bourque v. FDIC, 42 F.3d 704, 708 (1st Cir. 1994);

see also Restatement (Second) of Contracts, §§ 24, 26 (1981).

Because Shamrock's mailer contained no terms and was not a common

law offer immediately acceptable by the consumer, the argument

runs, Shamrock violated the FCRA.     15 U.S.C. § 1681a(l).


1
 Dixon attempted to amend his complaint after the district court
granted Shamrock's motion to dismiss. That motion to amend his
complaint was denied. Dixon has not appealed the denial.

                                -6-
           Our analysis of this question is largely controlled by

our   understanding   of   the   FCRA    in   Sullivan.2     The   explicit

definition within the FCRA of "firm offer of credit" precludes the

operation of a common law definition of offer.             See Safeco, 127

S.Ct. at 2209 ("[T]he general rule [is] that a common law term in

a statute comes with a common law meaning, absent anything pointing

another way.") (emphasis added); see also Sullivan, 2008 WL 726135

at *6.

           Congress established within the FCRA a definition of a

"firm offer of credit" that points to a meaning distinct from the

common law definition.     That definition is as follows:

           The term “firm offer of credit or insurance”
           means any offer of credit or insurance to a
           consumer that will be honored if the consumer
           is determined, based on information in a
           consumer report on the consumer, to meet the
           specific criteria used to select the consumer
           for the offer, except that the offer may be
           further conditioned on one or more of the
           following:

           (1) The consumer being determined, based on
           information in the consumer's application for
           the credit or insurance, to meet specific
           criteria bearing on credit worthiness or
           insurability,   as   applicable,   that   are
           established--


2
 There are two significant differences between these facts and the
facts of Sullivan: (1) Sullivan involved an appeal from a district
court's grant of summary judgment to the defendant lender, and (2)
the mailer at issue in Sullivan contained a maximum loan amount for
the loan offered ("up to 100% of the value of your home"), a term
that the mailer in Dixon did not. Id. 2008 WL 726135 at *1. We
will explicitly acknowledge where we extend Sullivan to encompass
the facts here.

                                   -7-
                 (A) before selection of the consumer
                 for the offer; and
                 (B) for the purpose of determining
                 whether to extend credit or insurance
                 pursuant to the offer.
          (2) Verification
                 (A) that the consumer continues to meet
                 the specific criteria used to select
                 the consumer for the offer, by using
                 information in a consumer report on the
                 consumer, information in the consumer's
                 application    for    the    credit  or
                 insurance, or other information bearing
                 on    the    credit     worthiness   or
                 insurability of the consumer; or
                 (B)   of   the   information    in  the
                 consumer's application for the credit
                 or insurance, to determine that the
                 consumer meets the specific criteria
                 bearing   on   credit    worthiness  or
                 insurability.
          (3) The consumer furnishing any collateral
          that is a requirement for the extension of the
          credit or insurance that was--
                 (A) established before selection of the
                 consumer for the offer of credit or
                 insurance; and
                 (B) disclosed to the consumer in the
                 offer of credit or insurance.

15 U.S.C. § 1681a(l) (emphasis added).     By explicitly defining

"firm offer of credit," Congress has excluded other meanings,

including those derived from the common law.

          Moreover, the plain meaning of statutory language within

the section excludes the common law meaning of "offer," because the

FCRA specifically permits lenders to impose post-offer criteria

that would be antithetical to the common law understanding of an

"offer" as an immediately-acceptable set of terms.     The statute

allows a "firm offer of credit" to be conditioned on the consumer


                               -8-
meeting "specific criteria bearing on credit worthiness . . . for

the purpose of determining whether to extend credit . . . pursuant

to the offer."     Id. § 1681a(l)(1).         The statute also allows for

verification    that   the    consumer   meets      the   lenders’   additional

specific criteria and that the consumer continues to meet the

original specific criteria used to select the consumer for the

offer.   Id. § 1681a(l)(2). Thus, "firm offers of credit" cannot be

immediately    accepted      because   they   may    be   conditioned   on   the

consumer meeting the lender's internal criteria; and because the

consumer might also be required to verify that he or she meets

those additional internal criteria, and that he or she continues to

meet the original, pre-screening, criteria.               Because extension of

credit can be contingent on post-offer information, application of

the traditional common law "offer" definition requiring immediate

acceptability would run contrary to the plain meaning of the

statute.

            Taking a slightly different tack, Dixon suggests further

that the lack of terms within the mailer constitutes a violation of

the FCRA.     The mailer from Shamrock contained almost no material

terms.   There was no mention of an interest rate or even a range of

possible interest rates, or of the method for compounding interest.

There was also no loan amount or range of possible loan amounts

disclosed; nor did the mailer set forth the term of the loan or any

costs or fees associated with the loan.              The disclaimers on the



                                       -9-
reverse side stated that "[m]inimum and maximum loan amount apply"

and that "[r]ates and programs subject to change at any time;" and

also explained that "[this] offer is not guaranteed if you do not

meet our criteria . . . ."              Dixon argues that the failure to

include terms such as the interest rate or the loan amount within

the mailer render the mailer not a "firm offer of credit" under the

FCRA.

              We rejected a similar argument in Sullivan:           "The term

'firm offer of credit' does not require [that] the offeror include

additional terms other than the pre-selection criteria." Id., 2008

WL 726135 at *6; see also Hoge v. Parkway Chevrolet, No. H-05-2686,

2007 WL 3125298 at *13 (S.D. Tex. Oct. 23, 2007) ("Disclosure of

the   exact    terms   of   an   auto   loan   during   the   preapproval   and

solicitation process is not only beyond what the FCRA requires, it

may be an unrealistic standard."); Soroka v. JP Morgan Chase & Co.,

500 F. Supp. 2d 217, 222 (S.D.N.Y. 2007) ("The FCRA simply does not

require that such terms [interest rate, repayment period] be

included in firm offers of credit made pursuant to the statute.")

              The contents of this mailer satisfy the FCRA, for two

main reasons.     First, Congress's choice to omit from the FCRA any

requirement for the inclusion of loan terms is properly interpreted

to mean that Congress did not intend to require any such terms.

Sullivan, 2008 WL 726135 at *6.           The FCRA's detailed requirements

in some areas, i.e., disclosure statements regarding the use of



                                        -10-
consumer reports in the pre-screening process and regarding opt-out

provisions, 15 U.S.C. § 1681m(d)(1)(A)-(E), accompanied by silence

on   whether   specific   loan   terms    are   required,   indicates   that

disclosure of such terms is not required by the FCRA.

           Second and moreover, a related statutory scheme, the

Truth in Lending Act ("TILA"), id. § 1601, regulates the disclosure

of loan terms.    Regulations promulgated under the TILA specify how

and when lenders must communicate specific loan terms to consumers.

See 12 C.F.R. §§ 226.5a & 226.5b.         The specificity of the TILA on

disclosure of interest rates and repayment periods, and the FCRA's

countervailing silence on the same, lead to the conclusion that

failure to include specific terms in a firm offer of credit does

not violate the FCRA.     See, e.g., Sullivan, 2008 WL 726135 at *6;

Soroka, 500 F. Supp. 2d at 222.3

           In short, we agree with the district court that the

statutory language of the FCRA does not mandate that pre-screened

offers of credit conform to a common law definition of "offer," or

that specific loan terms must be included in a firm offer of

credit.4


3
 The mailer sent to Dixon does not implicate the TILA requirements,
as lenders are only required to disclose specific credit terms by
a particular stage in the transaction: for mortgage loans, at the
time a loan application is provided to the consumer. 12 C.F.R. §
226.5b(b).
4
 Even under the Seventh Circuit's "value" test from Cole, 389 F.3d
at 726-27, requiring "firm offers of credit" to provide some
"value" to the consumer, the mailer sent by Shamrock satisfies the
requirements of the FCRA. There is value simply in the potential
for improving one's credit score. See Perry v. First Nat'l Bank,

                                   -11-
          Finally,   we   address   consumer    privacy     interests,   an

explicit focus of the FCRA: "There is a need to insure that

consumer reporting agencies exercise their grave responsibilities

with fairness, impartiality, and a respect for the consumer's right

to privacy."   15 U.S.C. § 1681(a)(4).         A statutory scheme that

permits lenders to access portions of an individual's consumer

report, a repository of highly personal information, without that

individual's   consent    countenances    a   non-trivial    invasion    of

consumer privacy.    Such an invasion was justified by Congress in

enacting the FCRA by, on the one hand, the benefits it brings

consumers in terms of greater access to credit, and by the presence

of a safety valve -- the ability of consumers to opt out of the

practice entirely -- on the other.       See S. Rep. No. 103-209, 13-14

(1993) ("[Congress] seeks to balance any privacy concerns created

by pre-screening with the benefit of a firm offer of credit or

insurance" and "[Congress] is aware that some consumers may find

that direct marketing and pre-screening entail an undesirable

invasion of their privacy. Therefore . . . [the FCRA] creates an



459 F.3d 816, 825 (7th Cir. 2006).      In addition, a reasonable
interpretation of the mailer's promise to Dixon that Shamrock would
"pay off [his] revolving debt and refinance [his] mortgage balance
at a lower rate" is that Shamrock was offering Dixon a loan with an
interest rate at least lower than what he was currently paying on
his outstanding debt, and of an amount equivalent to his revolving
debt balance. The opportunity to contact Shamrock to see if he was
eligible for such a loan, based on other pre-existing conditions,
had some value for Dixon:     he might be able to save money by
refinancing his loan at a lower interest rate than his current
rate. See Murray v. HSBC Auto Fin., No. 05 C 4040, 2006 WL 2861954
at *3 (N.D. Ill. Sept. 27, 2006).

                                 -12-
'opt-out' procedure").   We cannot deny that Dixon suffered an

invasion of privacy, but under this statutory regime, his remedy

lies in the opt-out provision and not in the courts.

          Affirmed.




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