Mills v. Foremost Insurance

                                                                    [PUBLISH]


              IN THE UNITED STATES COURT OF APPEALS

                       FOR THE ELEVENTH CIRCUIT           FILED
                        ________________________ U.S. COURT OF APPEALS
                                                          ELEVENTH CIRCUIT
                                                             JAN 04 2008
                              No. 06-16458
                                                           THOMAS K. KAHN
                        ________________________
                                                               CLERK

                  D. C. Docket No. 06-00986-CV-T-17MSS

DALE J. MILLS,
C. DIANE MILLS,


                                                          Plaintiffs-Appellants,

                                   versus

FOREMOST INSURANCE COMPANY,
a Michigan corporation,

                                                          Defendant-Appellee.


                        ________________________

                 Appeal from the United States District Court
                     for the Middle District of Florida
                      _________________________

                             (January 4, 2008)

Before BLACK, HULL and FAY, Circuit Judges.

HULL, Circuit Judge:
       Plaintiffs Dale J. Mills and C. Diane Mills (the “Millses”) appeal the district

court’s order granting Defendant Foremost Insurance Company’s (“Foremost’s”)

motion to dismiss their class action complaint. After review and oral argument,

we reverse the district court’s order and remand for further proceedings.

                                     I. BACKGROUND

A.     The Complaint’s Allegations

       In February 2006, the Millses filed a class action complaint against

Foremost in Florida state court. According to the complaint, the Millses are

Florida residents who own a mobile home that was insured by Foremost under a

“Mobile Home Insurance Policy” (the “Policy”).1 In September 2004, Hurricane

Frances damaged the Millses’ home and personal property covered under the

Policy. The Millses submitted a claim to Foremost under the Policy and received

a loss payment that was less than they were entitled to. Specifically, Foremost

failed to compensate the Millses for contractors’ overhead and profit charges, and

for state and local sales taxes on materials, incurred by the Millses in having their

hurricane-damaged property repaired or replaced.2 The complaint also alleges that

       1
           The Policy is labeled “Form 3342 01/98.”
       2
        Although the language of the Millses’ complaint suggests that they actually repaired or
replaced their damaged property, the way the parties have framed the issue on appeal implies that
the Millses submitted their claim to Foremost based on estimated, rather than expended, repair or
replacement costs.

                                                 2
Foremost knowingly and unlawfully failed to pay overhead, profit, and taxes in

Foremost’s estimates of hurricane-damaged losses and failed to inform the Millses

about Foremost’s intention not to pay overhead, profit, and taxes under the Policy.

We will refer to the unpaid overhead, profit, and taxes collectively as the

“Withheld Payments.”

       The complaint alleges that Foremost (1) breached the terms of the Policy by

failing to compensate the Millses for the Withheld Payments, and (2) unlawfully

failed to inform them, before they purchased or renewed the Policy, of Foremost’s

intention not to pay the Withheld Payments.3 The complaint seeks damages and

declaratory and injunctive relief, both for the Millses themselves and on behalf of

a class. The complaint defines the class as all of Foremost’s mobile home

insurance policyholders in Florida who, from August 1, 2004 onward, submitted to

Foremost claims for hurricane damage to their mobile home or personal property

caused by or arising from four hurricanes that struck Florida in August and

September 2004 (Hurricanes Charlie, Frances, Ivan, and Jeanne).

B.     Foremost’s Rule 12(b)(6) Motion




       3
        The complaint originally sounded in breach of contract and breach of fiduciary duty, but
the Millses later consented to the dismissal of the fiduciary duty claim.

                                               3
      Foremost removed the case to federal court and filed a motion to dismiss

pursuant to Federal Rule of Civil Procedure 12(b)(6). Neither party filed a motion

regarding class certification under Federal Rule of Civil Procedure 23. However,

Foremost’s Rule 12(b)(6) motion argued that class action treatment was

inappropriate because common legal or factual questions would not predominate

over individual issues.

      In a November 15, 2006 order, the district court granted Foremost’s

12(b)(6) motion. First, the district court held that the Millses lacked standing to

bring their claims, either individually or as class representatives. It based this

standing decision on its interpretation of the Policy. The court concluded that, to

receive the Withheld Payments, the Millses must satisfy these preconditions in the

Policy: (1) they must complete the repairs or replacement of the damaged

property; (2) they must actually incur overhead, profit, and sales tax in connection

with the repairs or replacement; and (3) they must make a further claim for any

“additional costs” (including overhead, profit, and sales tax) incurred in repairing

or replacing the damaged property. The district court concluded that (1) the

Millses failed to allege that they had completed the repairs or replacement and

made a claim for such repair or replacement costs, and (2) thus “they do not have

standing to maintain individual claims, let alone class claims.” Mills v. Foremost

                                           4
Ins. Co., No. 8:06-CV-986-T-17, 2006 WL 3313945, at *2 (M.D. Fla. Nov. 15,

2006).

       Second, the district court held that in any event the Millses’ claims were

inappropriate for class action treatment because “the individual inquiry of the facts

surrounding the property damage claims of thousands of Foremost policy holders

under thousands of separate insurance policies would predominate and overwhelm

any common issue.” Id. The district court dismissed the Millses’ complaint and

closed the case.4 This appeal followed.

                              II. STANDARD OF REVIEW

       “We review de novo the district court’s grant of a motion to dismiss under

Rule 12(b)(6) for failure to state a claim, accepting the allegations in the complaint

as true and construing them in the light most favorable to the plaintiff.” Castro v.

Sec’y of Homeland Sec., 472 F.3d 1334, 1336 (11th Cir. 2006) (brackets omitted).

“While a complaint attacked by a Rule 12(b)(6) motion to dismiss does not need

detailed factual allegations, a plaintiff’s obligation to provide the grounds of his

entitlement to relief requires more than labels and conclusions, and a formulaic



       4
        In its motion to dismiss, Foremost argued, with respect to standing, only that the Millses
lacked standing to represent a class. The district court sua sponte concluded that the Millses
lacked individual standing as well and dismissed even the Millses’ individual claims for breach
of contract.

                                                5
recitation of the elements of a cause of action will not do.” Bell Atl. Corp. v.

Twombly, ___ U.S. ___, 127 S. Ct. 1955, 1964-65 (2007) (quotation marks,

citations, and brackets omitted). Furthermore, the plaintiff’s factual allegations,

when assumed to be true, “must be enough to raise a right to relief above the

speculative level . . . .” Id. at ___, 127 S. Ct. at 1965.

      A district court’s decisions regarding class action suitability are reviewed

for abuse of discretion. De Leon-Granados v. Eller & Sons Trees, Inc., 497 F.3d

1214, 1218 (11th Cir. 2007). “A district court abuses its discretion if it applies an

incorrect legal standard, follows improper procedures in [reaching its decision], or

makes findings of fact that are clearly erroneous.” Adams v. S. Farm Bureau Life

Ins. Co., 493 F.3d 1276, 1285 (11th Cir. 2007) (quotation marks and citation

omitted).

                                  III. DISCUSSION

      On appeal, the Millses contend that the district court erred in interpreting

the Policy and then, on that basis, dismissing their complaint for lack of standing

and inability to maintain a class action. We first review Florida law governing

insurance contracts and then examine the Policy provisions in issue. Finally, we

consider the class action suitability issue.

A.    Florida Law

                                            6
      Under Florida law, “[i]nsurance contracts are construed according to their

plain meaning.” State Farm Mut. Auto. Ins. Co. v. Reis, 926 So. 2d 415, 416 (Fla.

Ct. App.), review denied, 939 So. 2d 94 (Fla. 2006); see also Sphinx Int’l, Inc. v.

Nat’l Union Fire Ins. Co., 412 F.3d 1224, 1227 (11th Cir. 2005) (“Florida courts

have said again and again that insurance contracts must be construed in

accordance with the plain language of the policy.”); Siegle v. Progressive

Consumers Ins. Co., 819 So. 2d 732, 735 (Fla. 2002) (“When an insurance

contract is not ambiguous, it must be given effect as written.”). If the language

lends itself to more than one reasonable interpretation, it is ambiguous and should

be construed in the insured’s favor and against the policy’s drafter. Reis, 926 So.

2d at 416. In other words, ambiguous provisions in an insurance policy should be

interpreted in favor of coverage for the insured. Taurus Holdings, Inc. v. U.S. Fid.

& Guar. Co., 913 So. 2d 528, 532 (Fla. 2005).

B.    The Policy

      The Millses’ Policy defines “actual cash value,” which is central to this

dispute, as follows: “the cost to repair or replace property with new materials of

like kind and quality, less allowance for physical deterioration and depreciation,

including obsolescence.” The Policy provides that when a policyholder suffers a




                                          7
partial loss to an insured mobile home,5 Foremost will pay benefits using one of

two methods: replacement cost or actual cash value. As explained below, both

methods reference the term “actual cash value.”

       Under the Policy’s “Replacement Cost Payment Method,” Foremost pays

the lowest of: (1) the “replacement cost” of the damage to the home; (2) the

“amount actually spent for necessary repair or replacement of the damaged

portion” of the home; or (3) the “Amount of Insurance shown on the Declarations

Page” of the Policy. The Policy further states that “[i]f the cost to repair or replace

the damaged property is more than $2,500, [Foremost] will pay no more than the

actual cash value of that damage until actual repair or replacement is completed.”

Thus, under the Replacement Cost Payment Method, Foremost pays only the

actual cash value of the damage for claims over $2,500 until the actual repair or

replacement is completed. In other words, Foremost will pay up front an estimate

of the “actual cash value of th[e] damage” before the repairs are actually done.

       The Policy also provides that the insured “may disregard the Replacement

Cost Payment Method” and make a claim on simply an “Actual Cash Value

Payment Method.” If the policyholder elects the Actual Cash Value Payment



       5
        For total losses, the Policy provides that Foremost will pay the policy limit, which it
terms the “Amount of Insurance.”

                                                 8
Method, he “may make further claim within 180 days after the loss for any

additional cost . . . incur[red] in replacing the damaged property.”6

       Thus, under both payment methods, the Policy is clear that making the

actual repairs first is not required in order to be paid the actual cash value of the

damaged property. We see nothing in the language of the Policy that even

suggests that if the Millses never repaired or replaced their property, they would

not for that reason be entitled to compensation for the actual cash value of the

damaged property.7 Accordingly, the proper question becomes what is

encompassed within the term “actual cash value” in the Policy.

       As noted earlier, the Policy defines actual cash value as “the cost to repair

or replace property with new materials of like kind and quality” less certain

depreciation. The Policy does not say repair or replacement cost less depreciation

and profit, overhead, and taxes, and, therefore, the costs of overhead, profit, and

       6
         Under the Actual Cash Value Payment Method, Foremost pays the lowest of: (1) the
“cost of the property or any part thereof identical with such property on the same premises and
intended for the same occupancy and use”; (2) the “actual cash value of repairing or replacing”
the damaged property, but only when the property “is actually repaired or replaced”; (3) when the
damaged property is not repaired or replaced, the difference between the actual cash value of the
property immediately before and immediately after the loss; and (4) the “Amount of Insurance
shown on the Declarations Page.” At this stage, the parties have not raised any issues about these
Policy terms, and thus we do not discuss them.
       7
        That is not to say that the Millses would necessarily be entitled to the Withheld
Payments for an actual cash value claim. It means only that we cannot conclude that the Millses
could not recover the Withheld Payments merely because they made an actual cash value claim
and had not actually completed the repair or replacement of the damaged property.

                                                9
taxes are not unambiguously excluded from actual cash value coverage. Thus, the

inquiry narrows further to what is encompassed within “the cost to repair or

replace property with new materials.”

       As to taxes, we easily conclude that “the cost to repair or replace property

with new materials” would necessarily include the state and local taxes on the

materials purchased to make the repairs.8 Part of “the cost” of new materials is the

taxes paid to purchase those materials.

       As to the cost of installing the materials, Foremost does not dispute that

general contractors routinely charge overhead and profit for their services, but

argues (1) that not all hurricane repairs will necessarily require the services of a

general contractor, and (2) that the Millses did not specifically plead that they

needed a general contractor to repair their mobile home. In reply, the Millses

point out that (1) a contractor’s overhead and profit is routinely as much a part of

the cost to repair as is the contractor’s labor and materials costs, (2) that their

complaint specifically alleges that Foremost failed to pay them for overhead,

profit, and taxes incurred by them in repairing their mobile home, and (3) that




       8
        Florida sales tax applies to the total cost of making repairs to mobile homes, including
materials and labor. See Fla. Admin. Code Ann., Rule 12A-1.051, -1.006.

                                                10
there is no support for Foremost’s exclusion of a contractor’s overhead and profit

charges in the Policy’s broad language of “cost to repair or replace property.”

      For several reasons, we agree that a contractor’s overhead and profit charges

are included within the “cost to repair or replace.” First, the Policy definition of

actual cash value does not exclude overhead and profit charged by contractors in

their repairs or replacements or otherwise limit the type of repair or replacement

costs covered by the Policy. Since a contractor’s overhead and profit charges are

well-recognized types of costs routinely charged, those items fall within the “cost

to repair or replace.” Second, the Millses contracted for the actual cash value of

their loss and their recovery is not tied to actually making the repair or

replacement, much less actually paying a contractor anything. Third, the issue of

what is encompassed within the Policy language of “cost to repair or replace” is a

separate and distinct issue from whether certain items of repair costs are

reasonable and necessary. For example, the Millses could not obtain payment for

roof materials unless they had roof damage and it was reasonably likely that roof

materials would be needed to repair the damage, but that does not mean that roof

materials in general are not part of “the cost to repair or replace [the] property.”

The same holds true for the services of a general contractor. The Millses would

not be entitled to receive payment for any type of cost charged by a general

                                          11
contractor without showing that they would be reasonably likely to need a general

contractor for the repairs in issue. Thus, if the estimate of the cost to repair is by a

general contractor that lists labor, materials, overhead, and profit, the question is

the same for all of these items: whether it is reasonably likely that the policyholder

would incur these costs in making the repairs.

       Our conclusion in this regard comports with the weight of authority on the

issue. A majority of courts considering the question under similarly drafted

insurance policies has determined that an actual cash value payment includes a

general contractor’s overhead and profit charges in circumstances where the

policyholder would be reasonably likely to need a general contractor in repairing

or replacing the damaged property in issue. See Tritschler v. Allstate Ins. Co., 144

P.3d 519, 529 (Ariz. Ct. App. 2006); Salesin v. State Farm Fire & Cas. Co., 581

N.W.2d 781, 789-91 (Mich. Ct. App. 1998); Gilderman v. State Farm Ins. Co., 649

A.2d 941, 945 (Pa. Super. Ct. 1994).9 Courts have reached the same conclusion

with regard to sales tax on materials. See, e.g., Ghoman v. New Hampshire Ins.

Co., 159 F. Supp. 2d 928, 934 (N.D. Tex. 2001) (holding that sales tax, as well as


       9
        But see Snellen v. State Farm Fire & Cas. Co., 675 F.Supp. 1064, 1068 (W.D. Ky. 1987)
(holding that, where the policyholder neither repaired or replaced his damaged property, nor
evidenced an intent to do so, the insurance company properly deducted “non-damage factors
which are applicable only in the instance of repair or replacement such as clean up, profit,
overhead, and permits”).

                                             12
general contractors’ overhead and profit charges, should be included in an actual

cash value payment if it is “reasonably likely” that the insured would incur them if

he repaired or replaced the covered loss). These results hold regardless of whether

the insured actually repairs or replaces the property. Tritschler, 144 P.3d at 529;

Ghoman, 159 F. Supp. 2d at 934-35; Gilderman, 649 A.2d at 945-46.10

       Thus, for all of these reasons, we conclude that the district court erred in

determining that preconditions in the Policy required the Millses to complete

repair or replacement of their damaged property and to submit such a replacement

cost claim in order to have standing and be entitled to recover the Withheld

Payments.

       The district court also erred in treating these particular insurance coverage

issues under the Policy as standing issues. The complaint alleges that the Millses

had a mobile home, that Foremost issued an insurance policy covering hurricane

damage to the mobile home, that a hurricane damaged the Millses’ mobile home,

that the Millses made a claim under the Policy for those damages, and that

Foremost paid less on the claim than the Millses contend they are owed. Thus, the

       10
           As the Gilderman court reasoned, “the issue is not whether a given cost is contingent
[and hence may never be incurred]. The issue is what State Farm agreed to pay to its insureds
. . . .” 649 A.2d at 945. Moreover, the policyholder has paid for coverage under the policy and
hence, “[i]t can hardly be said that an insured reaps a windfall by obtaining payment of actual
cash value determined in a fair and reasonable manner when that is precisely what the insurer has
agreed to pay under its policy in advance of actual repair or replacement.” Id. at 946.

                                               13
Millses clearly had standing to sue for damages under the Policy. See Wooden v.

Bd. of Regents, 247 F.3d 1262, 1273-74 (11th Cir. 2001) (stating that standing is

essentially a determination of “whether the litigant is entitled to have the court

decide the merits of the dispute or of particular issues,” and requires that a plaintiff

have suffered a concrete, particularized injury that is caused by the challenged

action of the defendant and can be redressed by a favorable court decision).

      Whether the Withheld Payments were covered by the Policy is an issue of

whether the Millses’ complaint fails to state a claim for relief under the Policy–not

a standing issue. Whether the Millses’ complaint pled sufficient facts is likewise a

failure-to-state-a-claim issue. We thus reject Foremost’s standing arguments as to

the Millses’ individual claims against Foremost on this basis as well.

C.    Class Action Standing

      Having concluded that the Millses have stated a claim for the Withheld

Payments, we next conclude the Millses have standing as putative class

representatives. To have standing to represent a class, a party must not only

satisfy the individual standing prerequisites, but must also “be part of the class and

possess the same interest and suffer the same injury as the class members.” Prado-

Steiman ex rel. Prado v. Bush, 221 F.3d 1266, 1279 (11th Cir. 2000) (quoting




                                          14
Gen. Tel. Co. of the Sw. v. Falcon, 457 U.S. 147, 156, 102 S. Ct. 2364, 2370

(1982)). Put another way,

      [i]t is not enough that a named plaintiff can establish a case or
      controversy between himself and the defendant by virtue of having
      standing as to one of many claims he wishes to assert. Rather, each
      claim must be analyzed separately, and a claim cannot be asserted on
      behalf of a class unless at least one named plaintiff has suffered the
      injury that gives rise to that claim.

Wooden, 247 F.3d at 1288 (quotation marks and citation omitted). The Millses

have alleged two individual claims: (1) that Foremost breached the terms of the

Policy by not compensating them for the Withheld Payments; and (2) that

Foremost unlawfully failed to inform them, before they purchased or renewed their

policies, of Foremost’s intention not to make those payments. The two claims that

the Millses have attempted to raise on behalf of a class are identical. Therefore,

we conclude that with respect to each class claim, the Millses have standing not

just individually, but also as putative class representatives.

      Nonetheless, we stress that the fact that the Millses have standing as

putative class representatives is an issue distinct from whether they qualify under

Rule 23 to represent the class. See Wooden, 247 F.3d at 1288 (“Only after the

court determines the issues for which the named plaintiffs have standing should it

address the question whether the named plaintiffs have representative capacity, as



                                          15
defined by Rule 23(a), to assert the rights of others.” (quotation marks and citation

omitted)). Thus, we now turn to the class certification issue.

D.     Class Action Suitability

       Federal Rule of Civil Procedure 23 governs class actions. The Millses, to

represent a class, must establish these four requirements in Rule 23(a):

       (1) the class is so numerous that joinder of all members is impracticable,
       (2) there are questions of law or fact common to the class, (3) the claims
       or defenses of the representative parties are typical of the claims or
       defenses of the class, and (4) the representative parties will fairly and
       adequately protect the interests of the class.

Fed. R. Civ. P. 23(a).11 These four requirements are commonly referred to as

numerosity, commonality, typicality, and adequacy of representation. Prado-

Steiman, 221 F.3d at 1278. In addition to meeting Rule 23(a)’s requirements,

parties seeking to represent a class must establish at least one of these three

requirements in Rule 23(b):

       (1) the prosecution of separate actions by or against individual members
       of the class would create a risk of
              (A) inconsistent or varying adjudications with respect to
              individual members of the class which would establish

       11
          Effective December 1, 2007, the Federal Rules of Civil Procedure were amended to
effect a “general restyling . . . to make them more easily understood and to make style and
terminology consistent . . . .” Fed. R. Civ. P. 1 advisory committee’s note on 2007 Amendment.
Except for a “very small number of minor technical amendments” not relevant here, the
amendments were “intended to make no changes in substantive meaning.” Id. In this opinion we
quote the pre-amendment language of the rules, which was in effect when the district court
issued its order.

                                             16
             incompatible standards of conduct for the party opposing the
             class, or
             (B) adjudications with respect to individual members of the class
             which would as a practical matter be dispositive of the interests
             of the other members not parties to the adjudications or
             substantially impair or impede their ability to protect their
             interests; or
      (2) the party opposing the class has acted or refused to act on grounds
      generally applicable to the class, thereby making appropriate final
      injunctive relief or corresponding declaratory relief with respect to the
      class as a whole; or
      (3) the court finds that the questions of law or fact common to the
      members of the class predominate over any questions affecting only
      individual members, and that a class action is superior to other available
      methods for the fair and efficient adjudication of the controversy.

Fed. R. Civ. P. 23(b). In their complaint, the Millses expressly allege that they

qualify as class representatives pursuant to each of the three different grounds that

are authorized in Rule 23(b).

      On appeal, the Millses challenge the district court’s ruling that their claims

are not appropriate for class action treatment because common issues would not

predominate. The district court reasoned that “the individual inquiry of the facts

surrounding the property damage claims of thousands of Foremost policy holders

under thousands of separate insurance policies would predominate and overwhelm

any common issue.” Mills, 2006 WL 3313945, at *2. Thus, the district court’s




                                         17
order was based solely on the lack of common-issue predominance under Rule

23(b)(3).12

       We conclude that the district court’s ruling suffers from several errors.

First, a lack of predominance under Rule 23(b)(3) does not automatically bar class

certification because the putative class representative can still attempt to satisfy

the requirements of Rule 23(a) and either Rule 23(b)(1) or (b)(2). In holding that

the Millses’ claims were inappropriate for class action treatment because common

issues would not predominate, the district court either: (1) failed to recognize that

the Millses’ complaint alleged that they satisfied each of the three grounds for

class certification authorized in Rule 23(b); or (2) confused common-issue

predominance, which is required only for Rule 23(b)(3) class actions, with the

Rule 23(a) requirements that all class actions must satisfy.

       Additionally, and more fundamentally, the district court’s class certification

ruling was premature under the particular circumstances of this case. We

recognize that Rule 23(c) instructs that the district court “must–at an early


       12
           The Rule 23(b)(3) common-issue predominance inquiry reduces to whether “the issues
in the class action that are subject to generalized proof and thus applicable to the class as a whole
. . . predominate over those issues that are subject only to individualized proof.” Cooper v.
Southern Co., 390 F.3d 695, 722 (11th Cir. 2004) (quotation marks and citation omitted).
Additionally, common issues do not predominate “if, as a practical matter, the resolution of . . .
[an] overarching common issue breaks down into an unmanageable variety of legal and factual
issues.” Id. (omission and alteration in original; quotation marks and citation omitted).

                                                 18
practicable time–determine by order whether to certify the action as a class

action.” Fed. R. Civ. P. 23(c)(1)(A). In some instances, the propriety vel non of

class certification can be gleaned from the face of the pleadings. See, e.g.,

Jackson v. Motel 6 Multipurpose, Inc., 130 F.3d 999, 1006 (11th Cir. 1997)

(concluding that Rule 23(b)(3)’s predominance requirement could not be satisfied,

and that such failure was “readily apparent from a reading of the . . . complaint”).

       However, precedent also counsels that the parties’ pleadings alone are often

not sufficient to establish whether class certification is proper, and the district

court will need to go beyond the pleadings and permit some discovery and/or an

evidentiary hearing to determine whether a class may be certified. See Falcon,

457 U.S. at 160, 102 S. Ct. at 2372 (“Sometimes the issues are plain enough from

the pleadings to determine whether the interests of the absent parties are fairly

encompassed within the named plaintiff’s claim, and sometimes it may be

necessary for the court to probe behind the pleadings before coming to rest on the

certification question.”); Huff v. N. D. Cass Co. of Ala., 485 F.2d 710, 713 (5th

Cir. 1973)13 (en banc) (“Maintainability may be determined on the basis of

pleadings, but the determination usually should be predicated on more information


       13
         Former Fifth Circuit decisions rendered before October 1, 1981 are binding precedent in
the Eleventh Circuit. Bonner v. City of Prichard, 661 F.2d 1206, 1209 (11th Cir. 1981) (en
banc).

                                              19
than the complaint itself affords. The court may, and often does, permit discovery

relating to the issues involved in maintainability, and a preliminary evidentiary

hearing may be appropriate or essential as a part of the vital management role

which the trial judge must exercise in class actions to assure that they are both

meaningful and manageable.” (quotation marks, citations, and footnotes

omitted)).14

       This is such a case where the class certification issue cannot be readily

resolved by the complaint alone. Here, the parties’ pleadings take starkly different

positions as to the number and extent of issues that will be involved in this case,

and the method and ease of proof for each. We outline the nature of the parties’

contentions as they readily show that the district court’s conclusion as to the

predominance issue at the complaint stage was speculative at best and premature

at least.

       The Millses’ complaint contends that the common issue to all class

members is whether Foremost improperly excluded overhead, profit, and taxes

when paying the actual cash value of their hurricane damage losses. The Millses

       14
         Several of our sister circuits have reversed denials of class certification that were made
without opportunity for discovery, when the pleadings on their face did not show non-compliance
with Rule 23 or when the satisfaction of the Rule 23 requirements may have depended on factual
matters within the knowledge or possession of the defendant. See Parker v. Time Warner Entm’t
Co., 331 F.3d 13, 21-22 (2d Cir. 2003); Goodman v. Schlesinger, 584 F.2d 1325, 1332 (4th Cir.
1978); Yaffe v. Powers, 454 F.2d 1362, 1366 (1st Cir. 1972).

                                                20
point out: (1) that Foremost’s own adjusters already have prepared claims

estimates of the repair costs for each class member’s hurricane-damage claim; (2)

that the plaintiffs accept Foremost’s own adjusters’ estimates as to the extent of

each repair cost for each class member; and (3) that all that the class members seek

to recover is a percentage of those cost estimates for overhead, profit, and sales tax

line items, which they claim Foremost improperly excluded from its actual cash

value payment to each class member insured with this same Policy who had not

actually completed their repairs at the time of the actual cash value payment. The

Millses argue that the amount due to each class member can thus be determined

with relative ease through basic forensic accounting using Foremost’s own claims

data.15

          Foremost, on the other hand, contends that individual issues will abound.

Foremost argues that, even if an actual cash value payment does not require all

work to be completed first, the issue of whether general contractor overhead and



          15
          In their complaint, the Millses anticipated that a “review [of] the Defendant[’s] claims
estimates in respect of the claims of the Plaintiffs and the Class Members” would be needed to
“calculate the true amounts . . . of wrongfully withheld taxes, overhead and profit due on said
estimates.” In their response to Foremost’s motion to dismiss, the Millses made even more clear
their position that “[t]here will be no individualized proof problems because Plaintiffs are not
contesting Foremost’s assessment of damage in the claims that have already been processed,”
and that “[t]he questions posed by Plaintiffs in the present action will be answered the same for
each aggrieved policyholder in the class[;] the only variance will be the dollar amounts that will
be computed from Foremost’s own preexisting data.”

                                                21
profit is properly owing to each of its insureds still depends on whether the

services of a general contractor would be reasonably required under the

circumstances. And, with respect to the sales tax issue, Foremost argues that there

may be instances in which the insureds, depending on their individual

circumstances, might buy materials but incur no sales tax. Thus, according to

Foremost, in order to prevail each potential class member will still have to prove

that he was likely to require the services of a general contractor, or to pay sales

tax; therefore, thousands of claims files will have to be analyzed in depth and

numerous legal and factual issues will arise as to each.

      In response, the Millses stress that proof of whether a general contractor’s

services or sales taxes were reasonably likely to be incurred can be determined

from the face of Foremost’s own adjusters’ estimates, which Plaintiffs accept, and

through forensic review of Foremost’s own adjusters’ estimates. The Millses

contend that industry professionals make such determinations every day in the

course of their adjusting duties. The Millses assert that the class’s acceptance of

the damage estimates of Foremost’s own adjusters for purposes of their lawsuit

obviates the need to painstakingly analyze each class member’s individual

circumstances.




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      The parties’ disputes as to issues and proof cannot be resolved simply by

reviewing the face of the Millses’ complaint but warrant, at a minimum,

production and examination of a representative sample of the estimates of

Foremost’s adjusters, which Plaintiffs have accepted as accurate but for the

Withheld Payments. That being the case, the district court abused its discretion in

determining, at this complaint-pleading stage in the litigation, that class action

treatment of the Millses’ claims is inappropriate. Given the vastly differing claims

of the parties about the relative ease and practicability of calculating overhead,

profit, and sales tax from Foremost’s estimates and resolving liability, the Millses

at least should have been granted an opportunity to conduct limited discovery

relevant to the certification issue and thereafter the court should have determined

whether an evidentiary hearing was needed to enable the district court to make any

necessary factual findings.

      Accordingly, we conclude only that the district court erred in determining

that class action treatment was inappropriate as a matter of law from the face of

the Millses’ particular complaint, and we remand for further proceedings. In so

holding, we express no opinion as to whether class certification is or is not

appropriate in this case.

                                IV. CONCLUSION

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      For the reasons set forth above, we reverse the district court’s order, dated

November 15, 2006, and remand for further proceedings consistent with this

opinion.

      REVERSED AND REMANDED.




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