Shotwell v. Donahoe

                     SUPREME COURT OF ARIZONA
                              En Banc

MADELINE SHOTWELL,                )      Arizona Supreme Court
                                  )      No. CV-03-0122-PR
                      Petitioner, )
                                  )      Court of Appeals
                  v.              )      Division One
                                  )      No. 1 CA-SA 03-0017
THE HONORABLE GARY DONAHOE,       )
Judge of the SUPERIOR COURT OF    )      Maricopa County
THE STATE OF ARIZONA, in and for )       Superior Court
the County of MARICOPA,           )      No. CV 2000-020518
                                  )
                Respondent Judge, )
                                  )
SMITH PAINTING, INC.; MICHAEL C. )
SMITH and LINDA L. SMITH,         )
husband and wife,                 )      O P I N I O N
                                  )
        Real Parties in Interest. )
__________________________________)

    Special Action from the Superior Court in Maricopa County
               The Honorable Gary E. Donahoe, Judge

                        VACATED, REMANDED

                  Court of Appeals, Division One
            Memorandum Decision (filed Mar. 11, 2003)

                               VACATED

JACKSON WHITE, P.C.                                              Mesa
     by   Michael R. Pruitt
     and Bobbie J. Rasmusson
Attorneys for Petitioner

STEINER & STEINER, P.C.                                  Phoenix
     by   Richard A. Steiner
     and Norris C. Livoni
Attorneys for Real Parties in Interest
Smith Painting, Inc., Michael C. Smith, and Linda L. Smith
JABBURG & WILK, P.C.                                                                 Phoenix
     by   Kraig J. Marton
     and Gregory S. Fisher
and
THE GRIMWOOD LAW FIRM                                                                Phoenix
     by   N. Douglas Grimwood
Attorneys for Amicus Curiae
Arizona Employment Lawyers Association


B E R C H, Justice

¶1             This     case   requires      us       to     determine         whether      a

reasonable       cause    determination      letter         issued       by    the    United

States    Equal       Employment     Opportunity           Commission         (“EEOC”)     is

automatically admissible as evidence in a Title VII employment

discrimination lawsuit.            We reject the Ninth Circuit rule that

an EEOC reasonable cause determination is admissible per se and

hold that the Arizona Rules of Evidence govern the admissibility

of such determination letters in cases brought in Arizona state

courts.

                      FACTUAL AND PROCEDURAL BACKGROUND

¶2             Madeline    Shotwell    filed      a    Charge       of    Discrimination

with     the    EEOC,     alleging    that     her         former    employer,         Smith

Painting, Inc., harassed her and discriminated against her on

the basis of her sex and permitted such an offensive and hostile

work environment that she was constructively discharged from her

job.     The EEOC investigated Shotwell’s allegations and issued a

reasonable       cause    determination      letter          (the    “Determination”)

concluding that Shotwell had been discriminated against.                                 This


                                       - 2 -
Determination, which is the subject of this litigation, reads as

follows:

         Examination of the evidence reveals that [Smith
    Painting]    created    an   intimidating,     hostile,   and
    offensive work environment by allowing unwelcome
    conduct   of    a   sexual    nature,   which    unreasonably
    interfered     with    [Shotwell’s]     work     performance.
    [Shotwell] indicated that the sexual conduct was
    unwelcome by reporting the incidents to both her
    supervisor and the owner.            As a result, [Smith
    Painting] stated that it had extensive interviews with
    [Shotwell’s]    co-workers     and   supervising    personnel
    concerning her claims of sexual harassment.          However,
    [Smith Painting] later stated that it does not have
    any recorded interviews or signed statements, and that
    it has not created an internal file regarding
    [Shotwell’s] allegations. In addition, [Shotwell] was
    demoted after she complained of sexual harassment. As
    a result of the treatment she received, and [Smith
    Painting’s]     failure     to    address    her    concerns,
    [Shotwell] resigned.       Moreover, [Smith Painting] has
    no sexual harassment policy.

         The [EEOC] has previously determined that the
    employer is responsible for the unlawful conduct where
    the employer knew[] or should have known of the
    conduct, unless the employer can show it took
    immediate and appropriate corrective action.     [Smith
    Painting]   had   clear   knowledge   of   [Shotwell’s]
    complaint[s.]     However, [Smith Painting] has no
    records which indicate that an investigation occurred
    once the sexual harassment was reported.      Moreover,
    [Smith Painting’s] failure to establish a sexual
    harassment policy indicates that it did not exercise
    reasonable   care   to  prevent   and  correct   sexual
    harassment within the organization.

         Accordingly, I find reasonable cause to believe
    that [Smith Painting] discriminated against [Shotwell]
    by sexually harassing her based on her sex.

         I also find reasonable cause to believe that
    [Smith Painting] retaliated against [Shotwell] by
    demoting her from her Foreman position because she
    complained of the sexual harassment.


                               - 3 -
           I also find reasonable cause to believe [Smith
      Painting] constructively discharged [Shotwell] in that
      the harassment suffered made working at the company so
      unbearable,   she   was   forced   to  terminate   her
      employment.

In addition to the foregoing Determination, the EEOC also issued

Shotwell a Notice of Right to Sue confirming that “[t]he EEOC

found    reasonable     cause   to    believe   that      violations   of   the

statute(s) occurred with respect to some or all of the matters

alleged in the charge,” but advising that the EEOC would not

bring the suit on her behalf.           Shotwell then filed a complaint

in superior court alleging sexual harassment in violation of

Title VII of the Civil Rights Act of 1964, 42 U.S.C. §§ 2000(e)

to 2000(e)(17) (1994) (the “Act”).

¶3             Smith Painting moved in limine to preclude use of the

various letters and notices issued by the EEOC.               The trial court

granted Smith Painting’s motion to preclude the Determination,

but denied it as to the Charge of Discrimination and the Notice

of Right to Sue, ruling that the latter two documents would be

admissible.       After the superior court denied Shotwell’s motion

for reconsideration, Shotwell petitioned the court of appeals

for special action relief.           Believing itself bound by the Ninth

Circuit’s rule that EEOC reasonable cause determination letters

are     “per    se”   admissible,     the    court   of    appeals     accepted

jurisdiction and granted relief.             We granted Smith Painting’s

petition for review.        We have jurisdiction pursuant to Article


                                     - 4 -
6, Section 5(3) of the Constitution of the State of Arizona and

Arizona Revised Statutes (“A.R.S.”) section 12-120.24 (2003).

                                        DISCUSSION

     A.    Per se Admissibility

¶4         Whether Arizona courts must apply the Ninth Circuit

rule making EEOC reasonable cause determinations automatically

admissible    in    Title    VII    litigation       and,   if   not,   whether   the

court should adopt such a rule are questions of law that we

address de novo.       See Nielson v. Patterson, 204 Ariz. 530, 531,

¶ 5, 65 P.3d 911, 912 (2003) (approving de novo review of legal

issues).

¶5         Shotwell premises her position that the Determination

should be automatically admissible on policy concerns and Ninth

Circuit      case    law      holding        that     EEOC       reasonable   cause

determinations      are     per    se    admissible    in    Title   VII   lawsuits.

See, e.g., Bradshaw v. Zoological Soc’y of San Diego, 569 F.2d

1066, 1069 (9th Cir. 1978).

¶6         We are not persuaded that we must or even should adopt

the per se rule.       Generally speaking, while federal laws control

the substantive aspects of federal claims adjudicated in state

courts, state rules of procedure and evidence apply unless the

state rules would affect the substantive federal right.                           See

Felder v. Casey, 487 U.S. 131, 138, 108 S. Ct. 2302, 2306-07

(1988); see also Yauch v. S. Pac. Transp. Co., 198 Ariz. 394,


                                          - 5 -
399-400, ¶ 12, 10 P.3d 1181, 1186-87 (App. 2000).                Arizona’s

Rules of Evidence therefore apply in adjudications of federal

claims so long as their application does not impair a litigant’s

substantive federal rights.     Yauch, 198 Ariz. at 399-400, ¶ 12,

10 P.3d at 1186-87; cf. Logerquist v. McVey, 196 Ariz. 470, 481-

90, ¶¶ 33-61, 1 P.3d 113, 124-33 (2000) (interpreting Arizona

Rule of Evidence 703 differently than its federal counterpart).

¶7          Shotwell conceded in her supplemental briefs and at

the oral argument that Arizona courts need not follow the Ninth

Circuit’s per se rule, although she vigorously argued that we

should do so.    Implicit in her concession is the acknowledgement

that failure to apply the per se rule would not affect her

substantive federal rights.

¶8          This concession was properly made.        Nothing in Title

VII itself affords litigants an unfettered ability to introduce

an   EEOC     reasonable   cause     determination        in   Title    VII

adjudications.    See 42 U.S.C. §§ 2000(e) to 2000(e)(17); Smith

v. Universal Servs., Inc., 454 F.2d 154, 156 (5th Cir. 1972)

(noting that “[t]he Civil Rights Act admittedly contains nothing

to   authorize   the   admission     of    the   EEOC’s    findings    into

evidence”);      Michael   D.       Moberly,     Admission       Possible:

Reconsidering the Impact of EEOC Reasonable Cause Determinations

in the Ninth Circuit, 24 Pepp. L. Rev. 37, 41 (1996) (stating

that “Congress has not addressed whether EEOC reasonable cause


                                   - 6 -
determinations           are     admissible           in     subsequent          employment

discrimination litigation”).                  Thus because the admissibility of

an EEOC determination is a purely evidentiary issue that does

not affect any substantive federal right, Arizona courts are not

required to follow the Ninth Circuit’s per se rule.

¶9           But even if Arizona courts were bound to apply federal

procedural rules to Title VII cases, the split in the federal

circuits addressing this issue would afford us the latitude to

adopt either the Ninth Circuit’s per se rule or the majority

position, a discretionary approach governed by the Federal Rules

of Evidence, which, in this instance, parallel the corollary

Arizona     rules.         Because           both    the     majority      and    minority

approaches       are   federal        law,    we    are    free   either   to     adopt    or

reject     the    Ninth    Circuit’s          per    se    rule    based    on    our     own

reasoning and analysis.

¶10          We begin our analysis by considering the origin of the

per   se   rule    and    examining          the    extent   to   which    it     has   been

adopted in other jurisdictions.                    The rule originated in Smith v.

Universal Services, Inc., 454 F.2d 154 (5th Cir. 1972).                                   See

Plummer v. W. Int’l Hotels Co., 656 F.2d 502, 504 (9th Cir.

1981).      Reasoning          that    EEOC    investigators        are    “trained       and

experienced       in   [investigating]             discriminatory     practices,”         the

Fifth Circuit concluded that ignoring such resources “would be

wasteful and unnecessary.”               Smith, 454 F.2d at 157.                 The court


                                             - 7 -
then found that the “highly probative” nature of an EEOC report

“outweighs    any        possible      prejudice      to    [a]     defendant.”          Id.

Finally,     the    court       concluded      that     although       the    report     was

hearsay, it fell within the exclusion for official reports in

Federal Rule 803(8)(C) and was therefore admissible.                                 Id. at

157-58.    The Fifth Circuit has, however, since retreated from

the per se rule.             See Cortes v. Maxus Exploration Co., 977 F.2d

195, 201-02 (5th Cir. 1992) (stating that admission of an EEOC

probable cause determination is subject to the trial judge’s

discretion under Rule 403); see also Michael D. Moberly, The

Admissibility           of    EEOC    and     Arizona       Civil      Rights       Division

Determinations           in     State       Court     Employment            Discrimination

Litigation,        33    Ariz.       St.    L.J.    265,    273-74      &    n.48     (2001)

[hereinafter “Moberly”] (noting Fifth Circuit’s retreat from the

per se rule).

¶11        The      Ninth      Circuit      embraced       the   per   se     approach    in

Bradshaw, 569 F.2d at 1069.                  In that case, the district court

struck the EEOC determination the plaintiff had attached to her

complaint.         Id. at 1068-69.             The court of appeals reversed,

concluding, with little analysis, that the EEOC determination

was admissible.          Id. at 1069 (citing Smith, 454 F.2d at 156-58).

In Plummer, the Ninth Circuit extended the rule to apply in a

case tried before a jury.              656 F.2d at 505.

¶12        The Ninth Circuit, however, is the only circuit that


                                            - 8 -
employs the per se admissibility rule.           See Plummer, 656 F.2d at

504 n.5; Moberly, supra ¶ 10, at 273 (2001) (stating that only

the Ninth Circuit follows the per se rule).             Every other circuit

that    has   considered    the     matter    affords       the   trial   court

discretion under the Federal Rules of Evidence to examine the

relevance of the determination in light of the facts of the case

and    to   weigh   it   against    other    factors    –    such   as    unfair

prejudice, confusion of the jury, or waste of time – that may

militate in favor of excluding all or part of the document.                  See

Williams v. Nashville Network, 132 F.3d 1123, 1129 (6th Cir.

1997) (holding the admissibility of an EEOC reasonable cause

determination is within the trial court’s discretion); Barfield

v. Orange County, 911 F.2d 644, 649-50 (11th Cir. 1990) (same);

Tulloss v. Near N. Montessori Sch., Inc., 776 F.2d 150, 153-54

(7th Cir. 1985) (same); Johnson v. Yellow Freight Sys., Inc.,

734 F.2d 1304, 1309-10 (8th Cir. 1984) (same); Walton v. Eaton

Corp., 563 F.2d 66, 75 (3d Cir. 1977) (same); see also Cantu v.

City of Seattle, 752 P.2d 390, 391 (Wash. App. 1988) (noting

that the Second, Third, Fourth, Sixth, Eighth, and Tenth Circuit

Courts of Appeal have rejected the per se rule in favor of a

discretionary standard); cf. Smith v. MIT, 877 F.2d 1106, 1113

(1st   Cir.   1989)   (holding     admissibility   of   EEOC      investigative

materials subject to the discretion of the trial court); Whatley

v. Skaggs Cos., 707 F.2d 1129, 1137 (10th Cir. 1983) (holding


                                     - 9 -
trial    court’s            admission         of       a    reasonable          cause    determination

“appear[ed]            to    be    error,”         but      that       the    error     was   harmless);

Gillin v. Fed. Paper Bd. Co., 479 F.2d 97, 99-100 (2d Cir. 1973)

(refusing      to           reverse      a    trial         court’s          exclusion     of    an    EEOC

investigatory report from evidence); Cox v. Babcock & Wilcox

Co.,    471    F.2d          13,    15       (4th      Cir.       1972)       (recognizing       a    trial

court’s discretion over whether EEOC records are admissible).

The Ninth Circuit stands alone in refusing to afford the trial

court any discretion in the admission of EEOC reasonable cause

determinations.

¶13           Despite              the       rule’s             lack     of     support         in    other

jurisdictions,               Shotwell        and       amicus          curiae    Arizona      Employment

Lawyers Association advance several reasons in favor of adopting

the Ninth Circuit rule.                       First, they argue, such a bright-line

rule would be easy to apply.                           Second, per se admissibility will

encourage      employers              to      participate               in    EEOC    investigations.

Third, it will encourage settlement of employment discrimination

cases.

¶14           We        have       our     doubts          about       the    latter     propositions.

Whether we adopt the per se rule or not, employers will be

encouraged         to       participate           in       investigations         and    settle       their

cases    –    if       indeed       such      a     rule         encourages       participation        and

settlement         –    because          Arizona           is    in    the    Ninth     Circuit,      which

continues to employ the per se rule.                                   Employers usually will not


                                                    - 10 -
know in advance whether a plaintiff intends to file suit in

state or federal court.              Therefore, if a per se rule tends to

encourage participation in the EEOC’s investigatory process or

settlement of cases, the incentive remains regardless of any

ruling this court might make on the matter.

¶15         And the assertion that the per se admissibility of

EEOC   probable       cause    determinations          encourages      employers     to

participate in EEOC proceedings and to settle Title VII disputes

is unsupported and certainly debatable.                     It seems equally likely

that an employer subject to a per se admissibility rule might be

disinclined      to   participate         in   an    EEOC    investigation   if    the

evidence gathered will ultimately be used in court against the

employer.

¶16         On    this   point,      we    recall     Arizona’s    experience      with

Medical   Liability         Review    Panels        (“MLRPs”),    which   were     also

initially thought to encourage participation in investigations

and    settlement      of     medical      malpractice        cases.      Eastin     v.

Broomfield, 116 Ariz. 576, 583, 570 P.2d 744, 751 (1977); Jona

Goldschmidt, Where Have All the Panels Gone?                      A History of the

Arizona Medical Liability Review Panel, 23 Ariz. St. L.J. 1018-

19 (1991).       Instead, parties often elected not to participate in

the review so they could attack the anticipated adverse findings

of the review panel, which were statutorily admissible per se in




                                          - 11 -
any     ensuing      malpractice     litigation.1           In      light    of     its

unsuccessful track record, the panel was eventually terminated.

1989 Ariz. Sess. Laws, ch. 289, § 1 (repealing A.R.S. § 12-567).

Thus,    we    are   not   persuaded   that     employers     are      encouraged   to

participate in EEOC investigations or to settle cases by reason

of the per se admission at trial of the EEOC determination.

Nor, we note, has Shotwell presented any evidence or cited any

cases demonstrating that the per se rule encourages the result

she claims.

¶17            Shotwell next argues that this court’s adoption of the

per se rule would foster uniformity in Title VII adjudications,

whether       brought   in   the   District     Court   for      the    District    of


1
     An MLRP heard evidence and made a finding as to “whether
the evidence presented to the panel . . . support[ed] a judgment
for the plaintiff or for the defendant.”       A.R.S. § 12-567(F)
(Supp. 1988) (repealed, 1989 Ariz. Sess. Laws, ch. 289, § 1).
The Arizona Legislature specifically made MLRP findings and
conclusions admissible in a malpractice trial. See A.R.S. § 12-
567(K) (also repealed).    This court noted that, “in order to
minimize the effect of an expected unfavorable panel result,”
which was admissible per se in ensuing medical malpractice
litigation,  plaintiffs stood     mute  rather   than  presenting
evidence to an MLRP. Phoenix Gen. Hosp. v. Superior Court, 138
Ariz. 504, 505, 675 P.2d 1323, 1324 (1984).     Then at trial the
plaintiff would argue that the MLRP findings and conclusions
should be given little weight because the MLRP did not hear the
plaintiff’s evidence.   Id.    The experience from this related
area contradicts Shotwell’s contention that employers are more
likely to participate in administrative investigations if the
results are automatically admissible at trial and instead
suggests that employers may be less willing to participate in
EEOC proceedings if failing to participate can sabotage the
effect and weight of an EEOC determination that is per se
admissible.

                                       - 12 -
Arizona or in an Arizona state court.                          While we acknowledge the

benefits       of    uniformity        and    appreciate        the     systemic     concerns

raised by forum shopping,2 we question whether adopting a per se

rule will in fact substantially reduce forum shopping in the

circuit.            No   other       state    in       the    Ninth     Circuit     that      has

considered the issue has embraced the per se rule.                                See Michail

v. Fluor Mining & Materials, Inc., 225 Cal. Rptr. 403, 403-04

(App. 1986) (upholding a trial court’s exercise of discretion to

determine whether an EEOC determination should be admitted to

support a state law claim); Mahan v. Farmers Union Cent. Exch.,

Inc.,    768    P.2d      850,   858-59       (Mont.         1989)    (upholding     a     trial

court’s exclusion of evidence of a probable cause determination

made by a state agency in support of a state law claim); Cantu,

752     P.2d    at       391   (upholding          a    trial     court’s      exercise       of

discretion to determine whether an EEOC determination should be

admitted       to    support     a    state    law      claim).         Thus   there     is    no

uniformity          between    the    states       in    the    Ninth    Circuit     and      the

circuit itself, although a consensus is developing among the

states of the circuit to employ a case-by-case analysis under

the rules of evidence of each state.                            See Michail, 225 Cal.

Rptr. at 404 n.1; Bierlein v. Byrne, 14 P.3d 823, 824-26 (Wash.

Ct. App. 2000); Cantu, 752 P.2d at 391.                           We therefore conclude

2
     Ensuring uniformity is a more compelling motivator when
substantive law is at issue.      See Weatherford v. State, ___
Ariz. ___, ___, ¶ 9, 81 P.3d 320, 324 (2003).

                                             - 13 -
that    the    preference       for   uniformity         does   not    dictate      that   we

adopt the Ninth Circuit’s approach in this case.

¶18            Nor     will    adoption     of     a     per    se    rule      necessarily

streamline trials.             The facts and conclusions contained in the

EEOC reasonable cause determination can and, in most cases, will

have    to    be     demonstrated     by   other       evidence      in     order   for    the

plaintiff       to    prevail.        Thus,      making    the       EEOC    determination

admissible per se does not necessarily reduce the evidence the

plaintiff      must     otherwise     produce       to    establish       her    case.     In

addition, the trial judge “may consider that time spent by the

defendant in exposing the weaknesses of the EEOC report would

add unduly to the length of the trial.”                         Johnson, 734 F.2d at

1309.        Presenting the determination then may, in a particular

case, confuse the jury and waste the court’s and jury’s time.

Indeed, because the plaintiff must fully establish her case,

there may be little probative value in presenting the conclusory

statements contained in some EEOC determinations.                               Under these

circumstances, we are not prepared to say that in every case the

determination’s probative value will outweigh these concerns.

¶19            Shotwell also argues that EEOC determination letters

should be presumed to be trustworthy, and therefore admissible,

because       the    EEOC     has   expertise     in     investigating          charges    of

discrimination and its reports are made pursuant to law.                                 State

v. Bass, 198 Ariz. 571, 579, ¶ 32, 12 P.3d 796, 804 (2000)


                                           - 14 -
(calling     trustworthiness          the     “cornerstone”          of     the     hearsay

exceptions).       This       claim     reflects       the    policies        underlying

Arizona     Rule   of     Evidence          803(8)(C),       which        parallels    its

similarly numbered federal counterpart.                      The Arizona provision

requires that reports compiled by public agencies are excepted

from the hearsay rule “[u]nless the sources of information or

other circumstances indicate lack of trustworthiness.”                            Ariz. R.

Evid. 803(8).

¶20         We make two observations in response.                         First, in this

case, no objections to the hearsay nature or trustworthiness of

the report were made.              Therefore, the report is presumed to be

trustworthy and exempt from hearsay constraints.                             Second, as

Shotwell concedes, Rule 803(8)(C) creates an exemption only from

the requirements of the hearsay rule.                    It does not render any

document    satisfying       the    rule    automatically       admissible          without

regard to the resolution of other evidentiary objections that

may have been made.           Indeed, the comments to the hearsay rules

themselves     require       that     the    hearsay     exceptions          that     favor

admission must be “counterbalanced by [analysis of the proffered

evidence under] Rules 102 and 403.”                   Ariz. R. Evid. 801 cmt.;

State v. Cruz, 128 Ariz. 538, 541, 627 P.2d 689, 692 (1981);

Jack   B.   Weinstein    &    Margaret        A.   Berger,     Weinstein’s          Federal

Evidence § 803.02 (Joseph M. McLaughlin ed., 2d ed. 2003); see

also State v. Yamada, 57 P.3d 467, 481 (Haw. 2002) (holding that


                                        - 15 -
evidence    qualifying          under    “an       exception         to     the       rule      against

hearsay . . . does not preclude the trial court from excluding

the evidence, or a portion thereof, pursuant to . . . Rule 403,

assuming that the trial court properly weighs the evidence’s

probative value against the danger of unfair prejudice”).

¶21         In     this        case,     Smith          Painting          did     interpose             an

objection    under       Rule    403,        which      provides          that    even       relevant

evidence     “may        be     excluded           if     its        probative             value        is

substantially       outweighed          by    the       danger       of    unfair          prejudice,

confusion    of        the     issues,       or      misleading           the     jury,          or     by

considerations          of    undue     delay,       waste          of    time,       or     needless

presentation       of    cumulative          evidence.”              Ariz.       R.    Evid.          403.

Shotwell    maintains          that     because         the    Determination               is    highly

probative,       its     probative       value          necessarily          outweighs            other

concerns and it should therefore be admitted.                                    She would have

Arizona     courts           forgo     the        Rule        403        analysis          for        EEOC

determinations.

¶22         We are unpersuaded that doing so would sufficiently

streamline trials that we should forgo the added protections

that our rules make available.                    Adhering to the Arizona Rules of

Evidence    will       invest    the     trial       court      with       the    discretion            to

admit or exclude reasonable cause determinations on a case-by-

case basis as dictated by an analysis of the EEOC determination

in each case and the factors in that case that militate in favor


                                             - 16 -
of    or     against      admitting       the       determination.             Although     some

measure of predictability may be lost, a better result will be

achieved       more      often    than     will       occur      under    a     per   se    rule

requiring admissibility in all instances.                           For example, under a

discretionary            approach        the     trial        court      may      consider      a

determination’s            probative       value        and      weigh    it     against      the

expenditure of judicial resources entailed in litigating side

issues or establishing necessary evidentiary foundations.                                     The

trial      court    will     also    be    able      to     consider      whether      an   EEOC

reasonable         cause    determination            is    reliable,      trustworthy,         or

probative,         and    evaluate       whether      the     benefits        that    might    be

derived from its admission are outweighed by other circumstances

such as unfair prejudice, waste of time, or confusion of the

issues.

¶23            In determining the appropriate result in each case, a

trial court may exclude the determination, limit admissibility

to    only    portions      of    the     determination,           or    give    instructions

addressing the weight to be given to the determination if it is

admitted, or it may employ any combination of these safeguards.

Simply       applying      our     rules       of    evidence       in    determining         the

admissibility of a determination, as they would be applied to

any     other      documentary       evidence,            will    provide       certainty      to

litigants       and      give    trial    judges        the   necessary         discretion     to

allow appropriate use of the evidence offered.                                   Trial judges


                                               - 17 -
shackled    by     a    per      se    rule    lack    the     ability    to    control      the

effects    of     potentially          unfair,       prejudicial,       duplicative,        time

consuming,        confusing,          and     irrelevant       evidence        that   may     be

contained in a determination letter.                       The discretionary approach

allows trial judges, on a case-by-case basis, to apply the Rules

of     Evidence        in    a     common-sense         manner     in     evaluating        the

determination letters that come before them in the context of

the cases in which they are presented.

¶24         While           allowing        trial     courts     discretion       under      the

Arizona Rules of Evidence rather than adhering to a per se rule

of    admissibility          may      not    always    produce     consistent         results,

there will be consistency in the evidentiary standard that will

govern     the     admissibility             of     probable     cause    determinations.

Courts     will     apply        the    same        standard     that    applies      to     the

admissibility of other documentary evidence in state courts.

¶25         The        amicus      maintains        that   the   per     se    admissibility

rule accords deference to Congress’s mandate as well as to the

EEOC’s investigative efforts.                     We think the point is debatable.

Congress may instead have intended that a trial be a complete

re-examination of the facts, independent from that made by the

EEOC.     Such an intent is evidenced by its authorization of a

full     judicial       review.             See     Tulloss,     776    F.2d     at    153-54.

Moreover, as noted in ¶ 8, Congress did not include in Title VII

any language requiring that EEOC determinations be admissible at


                                              - 18 -
trial.      Instead,     the   textual    evidence    indicates     Congress’s

intent that the case be fully litigated.                  As evidence of this

intent, Congress provided in Title VII that EEOC investigators

may be called as witnesses at trial.            See, e.g., Walton v. Eaton

Corp., 563 F.2d at 75 n.12; Heard v. Mueller Co., 464 F.2d 190,

194 (6th Cir. 1972).

¶26         In sum, we conclude that the court of appeals erred in

holding     that   the    admissibility        of   the    Determination     was

controlled by the Ninth Circuit’s per se rule.               We hold that the

admissibility of an EEOC determination letter must be resolved

by reference to the Arizona Rules of Evidence.

      B.    Application of Arizona Rules of Evidence

¶27         Having decided that the Arizona Rules of Evidence will

control the admissibility of an EEOC determination, we turn to

the analysis of the Determination at issue in this case.                     We

must decide whether the trial court abused its discretion in

deciding that Arizona Rule of Evidence 403 precluded admission

of the Determination because it contained “conclusions.”                     See

Gemstar Ltd. v. Ernst & Young, 185 Ariz. 493, 506, 917 P.2d 222,

235 (1996) (noting that we review a trial judge’s evidentiary

rulings only for an abuse of discretion).

¶28         Although     the   EEOC   Determination       itself   is   hearsay,

Smith Painting did not object to its admission on that basis.

Moreover,     as   the    embodiment      of    the   conclusions       of   “an


                                      - 19 -
investigation made pursuant to authority granted by law,” Ariz.

R.    Evid.    803(8)(C),    an    EEOC    determination        is     assumed      to    be

trustworthy and therefore admissible hearsay.                          See Bass, 198

Ariz. at 579, ¶ 32, 12 P.3d at 804.

¶29           Smith    Painting     did     object      on     Rule     403       grounds,

however.       And    because     Rule    403    and   the    hearsay       bar    protect

against       different     dangers,      satisfying         one     rule     does       not

necessarily satisfy the concerns addressed by the other.                              Rule

403 ensures that the probative value of the evidence is not

substantially outweighed by other considerations set forth in

the Rule.

¶30           Because Smith Painting made a timely objection under

Rule 403, the trial court should have analyzed the Determination

to see whether its admission into evidence might “mislead[] the

jury,” or cause “unfair prejudice[,] . . . undue delay, waste of

time, or needless presentation of cumulative evidence.”                              Ariz.

R. Evid. 403.         Smith Painting maintains that the Determination

might well have spawned all of these ill effects because Smith

Painting      contests    several    of    the    facts      upon     which   the     EEOC

investigator      relied.3        Moreover,       Smith      Painting    argues,         the



3
     For example, Smith Painting disagrees that it had no sexual
harassment policy, that Shotwell was demoted because she
complained of sexual harassment, that Shotwell was reassigned
“as a result of the treatment she received,” and that Smith
Painting “failed to address [Shotwell’s] concerns.”        Smith

                                         - 20 -
document     is    unfairly       prejudicial.          In    addition,      because    the

Determination at issue here is “conclusory,” it does not obviate

the   need     for       Shotwell       to    present    to     the     factfinder      the

underlying        evidence        on    which     the    conclusions          are    based,

therefore wasting time and confusing the issues by requiring

needless     presentation          of    either       unnecessary       or    potentially

cumulative evidence.

¶31          In    precluding          the    Determination,          the    trial    judge

employed the Rule 403 language that the document’s prejudicial

effect substantially outweighed its probative value, but he did

so solely on the ground that the Determination was “conclusory”

and “amounts to nothing more than a witness telling the jury how

to    decide       the     liability          issues     in     this        case.”       On

reconsideration, the trial court reiterated its conclusion that

the Determination was “unduly prejudicial because it ‘contains a

conclusive     finding       of    liability.’”         10/09/2002          M.E.    (quoting

Amentea-Cabrera v. Potter, 279 F.3d 746, 749 (9th Cir. 2002)).

¶32          A document is not necessarily inadmissible, however,

simply because it contains conclusions or is conclusory.                                See

Larsen v. Decker, 196 Ariz. 239, 242, ¶ 12, 995 P.2d 281, 284

(App. 2000); see also Williams, 132 F.3d at 1128-29 (weighing

the probative value of a determination, which was found to be



Painting asserts that a mini-trial would be necessary on each of
these points.

                                             - 21 -
minimal,     against    the   potential          for    a    jury       attaching        “undue

weight” to the determination by adopting its conclusions as fact

rather than as “a mere finding of probable cause”); Johnson, 734

F.2d    at   1309      (weighing        the     probative         value      of     an     EEOC

determination,      which      was      found      to       be     minimal        given     the

“substantial evidence . . . presented to the jury on all matters

summarized in the report,” against the fact that admitting the

determination       “under     these          circumstances         would         amount     to

admitting     the    opinion       of     an     expert          witness     as     to     what

conclusions the jury should draw, even though the jury had the

opportunity and the ability to draw its own conclusions from the

evidence     presented,”       and        the     fact           that      admitting        the

determination would require a prolonged trial “to apprise the

jury of the nature and extent of the EEOC investigation”).                                 That

the document contained some conclusory statements therefore is

not, by itself, enough to render it inadmissible.

¶33          The trial court did not explain why it believed the

Determination’s prejudicial effect substantially outweighed its

probative value or set forth any other ground under Rule 403 for

excluding the document.            While the Determination appears to be

probative, from the record before us we cannot tell whether the

trial court weighed its probative value against its potential

prejudicial effect or whether the court considered any of the

other    dangers     against       which        Rule    403        protects,        such     as


                                         - 22 -
“confusion of the issues, . . . undue delay, waste of time, or

needless presentation of cumulative evidence.”                          Ariz. R. Evid.

403.      For the benefit of the appellate court, a trial court

conducting its Rule 403 analysis should explain on the record

its Rule 403 weighing process.               The court should also consider

whether portions of the determination might be admissible or

whether    other    safeguards,       such    as     offering      a    limiting     jury

instruction, might be employed.

¶34         A proper Rule 403 balancing of probative value and

prejudicial    effect      begins     with     a    proper    assessment        of    the

“probative value of the evidence on the issue for which it is

offered.”     State v. Gibson, 202 Ariz. 321, 324, ¶ 17, 44 P.3d

1001, 1004 (2002) (quoting Joseph M. Livermore et. al., Arizona

Practice:     Law of Evidence § 403, at 82-83, 84-86 (4th ed. 2000)

(footnotes omitted)).            “The greater the probative value . . .

and the more significant in the case the issue to which it is

addressed,    the    less    probable        that    factors       of    prejudice     or

confusion can substantially outweigh the value of the evidence.”

Id.    That the Determination assists Shotwell and harms Smith

Painting    does    not   necessarily        mean    that    its       probative     value

necessarily outweighs all other concerns.                       Indeed, “[i]f the

issue is not in dispute, or if other evidence is available of

equal probative value but without the attendant risks of the

offered    evidence,      then    a   greater       probability         of   substantial


                                       - 23 -
outweighing exists.”          Id.     The prejudice that Rule 403 speaks to

is that which suggests a “decision on an improper basis, such as

emotion, sympathy, or horror.”                 State v. Mott, 187 Ariz. 536,

545, 931 P.2d 1046, 1055 (1997).

¶35          In     this     case,     the     Determination         concludes      that

reasonable        cause    exists      to     believe      that      Smith   Painting

“discriminated       against     [Shotwell]          by   sexually    harassing     her

based   on    her    sex,”     that    Smith        Painting   retaliated     against

Shotwell “because she complained of the sexual harassment,” and

that Shotwell was ultimately “constructively discharged” by the

“unbearable” conditions at Smith Painting.                     The content of the

Determination is certainly probative of matters at issue in the

case.   From the record before us, however, we cannot determine

whether the trial court found the letter probative but unfairly

prejudicial, or whether it excluded the letter because other 403

factors outweighed the probative value of the conclusory letter.

Nor can we tell whether the trial court considered methods of

limiting     the     Determination’s          prejudicial         effect,    such    as

admitting     only    portions        of     the    Determination      or    providing

limiting instructions.

¶36          We therefore remand this case to the trial court to

balance the Determination’s probative value and its prejudicial

effect under Arizona Rule of Evidence 403.                         In that weighing

process, the trial court must consider whether the probative


                                           - 24 -
value of the Determination was substantially outweighed by the

“confusion      of   the    issues,     or     misleading      the     jury,      or     by

considerations       of    undue     delay,    waste    of     time,    or       needless

presentation of cumulative evidence” that its admission would

have caused.

                                     CONCLUSION

¶37           We decline to follow the rule of per se admissibility

of    EEOC    determination        letters    in   Title      VII    litigation         and

instead      conclude     that   Arizona      courts   must    apply    the       Arizona

Rules of Evidence in determining whether such evidence should be

admitted.        Because     the    court     of   appeals     applied       a    per    se

admissibility rule in this case and the trial court abused its

discretion under Rule 403, we vacate both decisions and remand

the case to the trial court for proceedings consistent with this

opinion.

                                        __________________________________
                                        Rebecca White Berch, Justice


CONCURRING:

_________________________________________
Charles E. Jones, Chief Justice

_________________________________________
Ruth V. McGregor, Vice Chief Justice

_________________________________________
Michael D. Ryan, Justice

_________________________________________
Andrew D. Hurwitz, Justice


                                       - 25 -