FILED
United States Court of Appeals
Tenth Circuit
UNITED STATES CO URT O F APPEALS
October 12, 2007
Elisabeth A. Shumaker
TENTH CIRCUIT Clerk of Court
PAUL ROESLER; PAUL ROESLER,
CRNA, IN C.,
No. 05-7055
Plaintiffs - Appellees,
v. E. D. Okla.
TIG IN SURA N CE C OM PA N Y , (D.C. No. 02-CV-576-W )
Defendant - Appellant.
OR D ER AND JUDGM ENT *
Before HA RTZ, EBEL, and O’BRIEN, Circuit Judges.
Paul Roesler, a Certified Registered Nurse Anesthetist (doing business as
Paul Roesler CRNA, Inc.), purchased professional liability insurance through TIG
Insurance Company in M ay 2002. In August 2002, Roesler w as sued for his
involvement in the June 1998 cesarian section birth of a severely brain-damaged
infant. Roesler notified TIG of the suit on August 19, 2002.. On September 27,
2002, TIG informed Roesler it had rescinded his policy based on his failure to
*
This order and judgment is not binding precedent except under the
doctrines of law of the case, res judicata, and collateral estoppel. It may be cited,
however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th
Cir. R. 32.1.
include information of the surgical incident in his insurance application. On
October 17, 2002, Roesler filed suit for breach of contract and breach of the
implied duty of good faith and fair dealing. A jury found in favor of Roesler and
awarded him $60,072 for TIG’s breach of the insurance contract and $2.31
million in compensatory damages for TIG’s bad faith. In addition, the jury
awarded Roesler $2.3 million in punitive damages. TIG appeals claiming, inter
alia, the district court erred in denying its motion for judgment as a matter of law
and its motion for a new trial. Exercising jurisdiction pursuant to 28 U.S.C.
§ 1291, we conclude the trial court failed to correctly instruct the jury.
Accordingly, we affirm in part, reverse in part, and remand for further
proceedings.
I. BACKGROUND
Roesler is a certified registered nurse anesthetist (CRNA) and the sole
employee of Paul Roesler, CRNA Inc. He and his company held a professional
liability insurance policy with St. Paul Fire and M arine Insurance Company from
1989 to 2002. In 2002, St. Paul ceased offering CRNA professional liability
coverage. Roesler applied to TIG for a liability insurance policy which provided
retroactive coverage for claims from 1989 forward. Roesler considered
retroactivity critical because approximately twenty percent of his work involved
the delivery of babies and malpractice liability continues until the child turns
nineteen.
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On June 22, 1998, Roesler administered anesthesia during the emergency
cesarean section birth of fourteen-year-old Amanda Burton’s daughter, Tala. The
baby was born with signs of severe hypoxia, a lack of oxygen in utero which may
result in brain damage, and scored a bare minimum on the Apgar tests. 1 Roesler
testified it w as a night he w as “never going to forget.” (R. Vol. IV at 1045a.) H e
described the child’s condition as “the worst one that I had seen . . . where the
baby was still alive.” (Id. at 1053a.) He was aware at that time there was a
problem w ith the baby and the outcome could be bad. He was correct; Tala had
profound, permanent neurological damage.
Two days after the Burton birth, the hospital asked Roesler to write a
narrative of the events. Although Roesler had been verbally consulted post-
surgery on prior occasions, this was his first request for a written narrative.
Roesler knew there was a controversy as to whether the other members of the
team had timely responded and whether Dr. Claypool, the leading physician, had
advised the team it must come to the hospital immediately. Roesler wrote a
narrative addressing those points.
In August 2001, the Burtons filed suit against Dr. Claypool and the
hospital, but did not name Roesler as a defendant. Roesler testified that shortly
1
Apgar score is “an index used to evaluate the condition of a new born
infant based on a rating of 0, 1, or 2 for each of the five characteristics of color,
heart rate, response to stimulation of the sole of the foot, muscle tone, and
respiration with 10 being a perfect score.” M erriam-W ebster’s Collegiate
Dictionary (10th ed. 1998).
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before the A ugust suit w as filed, he spoke with Claypool about its likelihood. H e
stated Claypool told him the Burtons would probably sue the doctor and the
hospital, but not Roesler. Several days later, Roesler read in the newspaper the
suit had been filed, but other than the names of the parties, no details were
provided. In September 2001, Roesler met with the hospital’s attorney, Leah
Kinsey, to discuss his knowledge of the relevant events. Roesler testified he did
not receive a copy of the complaint, nor did he seek to obtain one.
Prior to receiving TIG coverage in M ay 2002, Roesler was asked to fill out
an application and a supplementary application, also know n as a “no-known-loss
letter.” The application form, completed in M arch 2002, contained question #9
which asked: “Are you aware of any facts or circumstances (including a request
for records) that might give rise to a claim against you?” 2 (R. Vol. VI at 1722a.)
Roesler checked “no.”
The no-known-loss letter, completed in M ay 2002, 3 contained the following
language:
Except that which is described below, I the undersigned have no:
....
2
At the time Roesler filled out the application, the underw riters were
working on revisions to question 9. Later applications phrased the question, (now
# 2), “Are you aware of any facts or circumstances (including a request for
records from a patient or their family, an Attorney or Risk M anager) that might
give rise to a claim against you?” (R. Vol. V I at 1734a.)
3
At trial, the testimony indicated Roesler may have misplaced the original
supplem ental application form, requested another and later sent it to TIG.
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[Bullet Point 2] knowledge of information relating to the providing
or withholding of professional services which might result in a claim;
and/or
....
[Bullet Point 6] knowledge or information relating to the providing
or w ithholding of past professional services that resulted in . . . a
patient’s death or neurological injury.
(Id. at 1719a.) Roesler signed the supplemental application without mentioning
the Burton birth or lawsuit in the “Exceptions” section.
TIG issued the requested policy on M ay 22, 2002. The policy contained a
“prior knowledge exclusion” barring coverage for claims arising from
professional services that “could reasonably have been expected to result in a
Claim, Incident or Suit, as of the date the Insured applied for this policy.” (Id. at
1838a.) Because he received a retroactive policy from TIG dating back to 1989,
Roesler did not purchase “tail” coverage (permanent coverage for the periods he
was insured by St. Paul) from St. Paul. (Id. at 1721a.)
Less than three months after Roesler secured his policy, on August 12,
2002, the Burtons filed suit against Roesler. In this second suit, the Burtons
claimed “Amanda Burton was not taken to the operating room until after 2 a.m.,
due to the late arrival of the ‘delivery team,’ including Paul Roesler, CRNA.”
(Id. at 1771a.) On M onday, August 19, 2002, Roesler telephoned TIG to report
the lawsuit. 4 He spoke with claims adjuster, Jennifer W illiams. 5 W illiams’
4
TIG has two departments with separate duties regarding TIG’s insurance
policies. The underwriting department drafts and approves applications after an
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contemporaneous notes reflect that Roesler told her about the events of June 28,
1998, and insisted the call that night was not a “stat” request. (Id. at 1821a.) The
notes also indicate Roesler told her he wrote a detailed report of the events of that
night “because it seemed like a situation where there could potentially be a
lawsuit.” (Id.) The notes mark this statement with quotations and an asterisk.
W illiams stated she did so because it “raised a red flag.” (R. Vol. III at 800a.)
W illiam s testified she asked Roesler when he first learned the baby was brain
damaged and noted R oesler responded, “about six months ago when [the] doc[tor]
& hosp[ital] were sued.” (R. Vol. VI at 1821a.)
W illiams then spoke with Leah Kinsey, the attorney representing the
hospital in the Burton lawsuit. Her notes of this conversation state Kinsey had
spoken with Roesler “on several occasions as his dep[osition] has been requested”
and “additionally [Kinsey] had contact [with] him during [the] peer review
process.” (Id. at 1823a.) During this investigation, W illiams recognized Roesler’s
evaluation of risk. The claims department deals with the insured under the policy.
Thus, the decision to defend and pay claims, disclaim an insured’s claim or
provide a defense under a reservation of rights is made within the claims
department. The decision to rescind a policy is within the jurisdiction of the
underw riting department. The TIG witnesses in the claims department were
Jennifer W illiam, her supervisor, Eugenia M ulhern, and M ulhern’s supervisor,
Lauree Barreca. The underw riters were Jeff M cDonald and M ark Brostowitz.
Although the decision to rescind Roesler’s policy was made by the underwriters,
it was based on discussions between the two departments.
5
W illiams spoke with Roesler twice between August 19 and August 30,
2002, when she left town to participate in an unrelated mediation.
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retroactive policy had been written recently, in M ay 2002, and he had not
reported the incident to his former insurer. W illiams spoke w ith her supervisor,
Eugenia M ulhern, because she was concerned Roesler’s claim may not be covered
under the “prior knowledge exclusion” of the policy. M ulhern advised W illiams
to contact Donald Dorfman, an insurance attorney in California, to ask him to
examine the file for potential policy coverage issues.
On August 23, 2002, Dorfman e-mailed W illiams a preliminary coverage
opinion. Based on Roesler’s statements to W illiams, Dorfman suggested the
“prior knowledge” exclusion may apply and that there may be grounds for
rescission based upon material nondisclosure. Dorfman also stated, “TIG will
want to be confident that it has done what it reasonably can do to corroborate the
facts as reflected in the interview notes before disclaiming and perhaps rescinding
the policy.” (Id.) These preliminary comments w ere provided to Jeff M cDonald
of the underwriting division. M cDonald asked Lauree Barreca to contact attorney
Savannah Sellman for an opinion on whether rescission would be appropriate.
During W illiams’ next conversation with Roesler she informed him there
may be some question regarding his coverage due to possible misrepresentations
about his knowledge of a potential lawsuit. Roesler replied that he did not
mention the incident on his application because he did not believe he would be
sued. Suit had already been filed against the doctor and the hospital and he was
not a named party. W illiams left town after this conversation on another matter
-7-
and M ulhern took the lead on the Roesler claim.
On September 3, 2002, M ulhern spoke with Roesler about his apparent
expectation of the law suit against him. He explained the allegations in the suit
were groundless and again explained that once the first lawsuit was filed without
naming him, he assumed he would not be sued. M ulhern’s notes also indicate
Roesler told her he learned of Tala Burton’s brain damage “when the suit was
filed.” (R. Vol. VI at 1952a.) M ulhern then telephoned Dorfman and relayed the
substance of her conversation with Roesler. They determined Dorfman would
draft questions for Roesler while M ulhern would investigate the first lawsuit’s
allegations and early discovery.
The next day, M ulhern spoke with Kinsey. Kinsey explained the basis of
the original lawsuit and told M ulhern there was no issue with the administration
of anesthesia. Rather, the claim involved the timing of the operating room crew’s
response. After her conversation with Kinsey, M ulhern retained attorney Steve
Peterson to represent Roesler.
At approximately the same time, TIG received a letter from Roesler faxed
to W illiams and M ulhern. The letter stated:
W hen I filled out the application for coverage, I did have knowledge
of the suit by Amanda Burton against the hospital and the
obstetrician; but I did not know, nor should I have known, that I
might be a party to that suit. The allegations made by the plaintiff
had nothing to do with my performance and I could not reasonably
foresee that I might be named as a party to the suit some six months
later.
-8-
(Id. at 1730a.) However, approximately one hour later, TIG received a copy of
the original lawsuit which did contain an allegation implicating Roesler.
Paragraph 6 of the Complaint alleged, inter alia:
The nurses providing the intrapartum nursing care and nursing
obstetrical anesthesia care breached their duties with respect to
Amanda Burton’s intrapartum labor and delivery nursing care and
obstetrical anesthesia.
(Id. at 1768a.) A t trial, R oesler conceded the discrepancies between these two
documents could raise a legitimate question regarding his veracity.
On September 5, M ulhern requested Dorfman write a formal coverage
opinion. He sent his opinion on September 12, 2002, stating Roesler’s
explanation of why he did not expect a lawsuit raised a “credible factual basis for
the insured to avoid the prior knowledge exclusion based on an objectively
reasonable belief that no potential claim was presented.” (Id. at 1749a.) Dorfman
offered to address the issue of rescission separately if TIG wished, but at that
point recommended TIG defend with a reservation of rights under the policy
while investigation continued.
TIG received Sellman’s formal opinion the next day. Even though Sellman
had not review ed Dorfman’s letter, she agreed Roesler’s explanation for his
answ ers regarding his knowledge of a potential lawsuit was “plausible” and did
not suggest the prior knowledge exclusion be invoked (Id. at 1757a.)
Nonetheless, she concluded Roesler’s answer to bullet point 6 was cause for
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rescission. She opined TIG had a legitimate dispute as to coverage because it
could reasonably believe he intentionally misrepresented his “knowledge or
information relating to the providing or withholding of past professional services
that resulted in a patient’s neurological injury.” Because Roesler knew of Tala
Burton’s brain injury and subsequent lawsuit at the time he answered the
question, Sellman advised TIG that it could reasonably believe Roesler intended
to deceive the insurance company under Oklahoma law. Had TIG known of the
Burton incident, it could have independently evaluated the possibility of a claim
before issuing coverage and, at the least, carved out an exception to the claim.
Based on Roesler’s misrepresentation by failing to provide the Burton information
in response to bullet point 6, Sellman recommended TIG rescind the policy. She
concluded, at a minimum, TIG had a “legitimate dispute as to coverage.” (Id. at
1757a.) Sellman also recommended TIG continue defending Roesler for 30 days
so he could make alternative arrangements for his defense.
At this point, TIG had three options. It could (1) disallow Roesler’s claim,
(2) continue defending under a reservation of rights and later rescind if warranted,
or (3) rescind. On September 27, with no further investigation, TIG sent Roesler
a rescission letter drafted by Sellman. The letter identified Roesler’s answ er to
Bullet Point 6 as the basis for the rescission but also referenced potential
difficulties with Question # 9 and Bullet Point 2. After acknowledging Roesler’s
explanation for his answers to Question # 9 and Bullet Point 2, the letter
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continued as follow s:
However, you learned that Tala Burton suffered brain damage and
was mentally retarded at the time you learned of the suit against the
hospital and Dr. Claypool, no later than “early 2002,” and before you
completed the supplemental declaration to your application for
insurance on M ay 3, 2002. You failed to reveal Tala Burton’s
neurological injuries in response to the question whether you had
knowledge of information relating to professional services that
resulted in a patient’s neurological injury. This question on the
application was not based on whether you subjectively believed a
claim would be asserted, only whether you knew of any neurological
injuries to a patient.
The omission of this information is a material misrepresentation
under O klahoma law. See W agnon v. State Farm Fire and Casualty
Co., 146 F.3d 764, 768 (10th Cir. 1998) (applying Oklahoma law) (“a
misrepresentation will be considered material if a reasonable
insurance company, in determining its course of action, would attach
importance to the fact misrepresented.”) If TIG had known of the
incident involving M s. B urton, TIG could have conducted its own
evaluation and investigation of whether a claim was likely to be
asserted against you before issuing the Policy; at the very least, TIG
could have carved out an exception from coverage for the Burton
claim.
(Id. at 1707-08a). Roesler received the letter w hile at work on October 1, 2002.
On October 14, 2002, Roesler received approval from an insurer in the secondary
6
market for a non-retroactive policy at a premium approximately $6,000 more per
year than TIG’s policy. 7
6
An insurer in the “secondary” or “non-admitted” market accepts
applicants who do not meet normal underwriting guidelines. These insurers do
not need to meet the stringent rate requirements of admitted insurers regulated by
state departments of insurance.
7
Throughout the trial, TIG officials conceded they knew the effect of
rescission would be to void all coverage for Roesler back to 1989. They also
knew securing new insurance would be more difficult because the application for
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Roesler filed suit against TIG on October 17, 2002, for breach of contract
and bad faith seeking compensatory and punitive damages. Shortly thereafter, the
Burton’s voluntarily dismissed the lawsuit against Roesler. On January 4, 2003,
after the dismissal of the Burton suit, TIG mistakenly sent Roesler a Reservation
of Rights letter informing him TIG would conduct his defense subject to its
continuing investigation of possible misrepresentation.
On August 1, 2003, Brostowitz sent Roesler a letter informing him his
policy had been formally reinstated and no premium was requested. However, the
Burton claim was excluded from the new policy. Brostow itz testified this was a
business decision intended to limit damages in the event Roesler’s suit was
successful.
Less than six months after TIG reinstated Roesler’s policy, TIG decided to
cease offering professional liability insurance to CRNAs. Therefore, it notified
Roesler and its other customers that it w ould not be renewing their policies.
However, it did offer “tail” coverage for its customers at a cost of approximately
$4,000. Roesler declined this offer because he “didn’t want to do business with a
company that treated [him] like that.” (R. Vol. IV at 1040a.) As a result, Roesler
remained uninsured for events occurring betw een 1989 and October 1, 2002.
Roesler’s claims were presented to a jury in April 2004. At the close of
Roesler’s evidence, TIG moved for judgment as a matter of law . The trial court
every insurer asked whether the applicant ever had a policy rescinded.
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denied the motion. TIG renewed its motion at the close of all evidence and also
moved for a new trial. These motions were also denied. The jury awarded
Roesler $60,072 for TIG’s breach of contract. For TIG’s bad faith, the jury
awarded Roesler $2.31 million in compensatory damages and $2.3 million in
punitive damages. This timely appeal followed.
II. D ISC USSIO N
TIG claims it is entitled to judgment as a matter of law on Roesler’s bad
faith claim because it had a reasonable, good faith basis to believe there was a
legitimate dispute as to whether Roesler made a material misrepresentation on his
insurance application with TIG. In the alternative, TIG maintains it is entitled to
a new trial because the trial court erroneously instructed the jurors that it must
find TIG acted in bad faith if it found Roesler had not intended to deceive TIG in
his application. Finally, TIG claims it is entitled to a remittitur or a new trial
because the award of over $2 million for emotional distress is clearly excessive. 8
A. Judgment as a M atter of Law
TIG maintains the court erred in denying its motion for judgment as a
matter of law on Roesler’s bad faith claim. “A judgment as a matter of law is
warranted only if the evidence points but one way and is susceptible to no
8
“Because this is a diversity action, we apply the substantive law of the
forum state . . . .” Advantage Homebuilding, LLC . v. M aryland Cas. Co., 470
F.3d 1003, 1007 (10th Cir. 2006) (citation and quotations omitted). In this case,
w e apply Oklahoma law .
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reasonable inferences which may support the opposing party’s position.” Herrera
v. Lufkin Indus., Inc., 474 F.3d 675, 685 (10th Cir. 2007) (citation and quotations
omitted). W e review the district court’s decision de novo, considering the entire
record in the light most favorable to the non-moving party. Id. “The question is
not whether there is literally no evidence supporting the nonmoving party but
whether there is evidence upon which a jury could properly find for that party.
For a jury to properly find for a party, the party must present more than a scintilla
of evidence supporting its claim.” Id.
TIG asserts the evidence was insufficient to support the bad faith and
punitive damages awards. Roesler argues there was abundant evidence TIG
manufactured the alleged legitimate dispute in bad faith. Unfortunately, before
we can discuss the issues and evidence, we must take a moment to debunk many
of Roesler’s arguments w hich are unsupported by law or fact. W e are mindful w e
must allow all reasonable inferences in favor of the non-moving party. However,
we need not endorse inferences premised on deliberate confusion, inaccurate
hypothetical questions, or misstatements of earlier testimony to induce misleading
testimony from a later witness. 9 Therefore, we must separate concocted or
9
For example, Sellman was one of the last witnesses to testify. During
cross-examination, plaintiff’s counsel asked, “Did you know that the claims
people in this case have all testified they made the decision to rescind this man’s
insurance policy before they hired either you or M r. Dorfman; did you know
that?” (V ol. V at 1459a.) This question misrepresented the previous testimony.
In fact, the uncontested testimony established rescission was an option being
considered but no final decision had been made until after TIG received Sellman’s
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irrelevant “evidence” from evidence actually presented to the jury.
1. Sham or Irrelevant Evidence
a) Lawyer-Shopping
Roesler argues evidence of bad faith can be inferred from TIG’s “lawyer-
shopping” based on Jeff M cDonald’s request that Barrecca hire Sellman shortly
after Dorfman rendered his informal opinion. Roesler alleges it established an
inference TIG went to Sellman because it did not like Dorfman’s advice. There is
no evidence supporting such an inference.
Uncontested evidence established Dorfman was retained to opine solely on
the policy coverage issue, not rescission. His informal opinion arrived via e-mail
to W illiams on August 23, 2002. 10 W illiams forwarded the e-mail to M cDonald
the same day. Dorfman’s informal opinion, rendered before knowledge of
Roesler’s explanation, stated he believed the Burton suit was excluded from
opinion. M oreover, the evidence consistently revealed TIG’s claims department
employees provided input but the underwriters made the decision to rescind
Roesler’s policy after Sellman provided her legal opinion.
10
Every witness with knowledge of the matter so testified. In addition,
Dorfman’s final opinion, sent on September 12, 2002, specifically recognized he
had not been retained to opine on rescission. Indeed, even though he
recommended more investigation before refusing to cover the claim, he further
stated: “There are also grounds to consider a policy rescission based on the same
failure to disclose this C section delivery as a potential claim at the time of
application for coverage. W e can address this separately should you wish to
assess this further.” (R. Vol. VI at 1750a.) The fact that Dorfman commented on
rescission does not lead to an inference he was retained to provide an opinion on
the matter.
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coverage under the prior knowledge exclusion, and separately, there may be
grounds for rescission of the policy based upon material nondisclosure.” (R . Vol.
VI at 1800a.) H e recommended further investigation.
Uncontradicted testimony further established it was at this point TIG hired
Sellman to address the rescission issue. Thus, at the time TIG hired Sellman,
Dorfman was recommending coverage be denied. It was only after Sellman was
retained that Dorfman learned of Roesler’s September 4, 2002, explanation.
W hile Dorfman changed his opinion regarding the prior knowledge exclusion,
there is no evidence TIG contacted Sellman to report Dorfman’s final conclusions
or gave any other direction to Sellman’s formal opinion, sent the day after
Dorfman’s. Indeed, Sellman agreed Roesler offered a “plausible” position as to
his prior knowledge of a lawsuit against him. However, Sellman concluded
Roesler’s admission he knew of Burton’s injuries before he completed his
application was sufficient evidence of misrepresentation as to Bullet Point 6. (R.
Vol. VI at 1757a.) The timing and substance of the two legal opinions provide no
basis for Roesler’s insinuation TIG went “lawyer-shopping” in bad faith or that
the two legal opinions were contradictory.
b) Knowledge of Brain Injury
Roesler also argues TIG’s bad faith is demonstrated by its failure to resolve
whether Roesler knew Tala B urton suffered brain injuries prior to completing his
application for insurance. The evidence allows no question of fact on this issue.
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W illiams’ notes specifically state Roesler told her he learned of Tala Burton’s
injuries when he heard about the lawsuit against the doctor and the hospital.
M ulhern’s notes do not contradict this statement, but merely state Roesler told her
he learned of the injuries at “the time of the lawsuit.” 11 In fact, Roesler never
denied this knowledge. W hen asked at trial why he answ ered Bullet Point 6 in
the negative, Roesler did not say he did not know about Tala Burton’s injuries.
Rather, he explained he believed the question asked whether his administration of
anesthesia caused Tala B urton’s brain damage and, because he did not believe it
did, he did not mention the incident. Given the uncontested evidence, all
reasonable inferences necessarily lead to the conclusion Roesler learned about
Tala Burton’s neurological injuries, at the latest, in August 2001. Therefore,
there can be no inference TIG acted in bad faith by declining to further
investigate this issue.
c) Post-Litigation Conduct
Roesler argues TIG’s post-litigation conduct – the post-rescission
Reservation of Rights letter, reinstatement of the policy and the offer of a tail
policy – is evidence of bad faith. He asserts this evidence was appropriately
11
Plaintiff’s counsel deftly managed to confuse M ulhern during cross-
examination by insisting her failure to note which specific lawsuit Roesler was
referring to during their conversation (the one against the hospital or the later suit
against Roesler) raised a question of fact as to when Roesler knew of Burton’s
injuries. However, M ulhern consistently testified Roesler told her he knew of
Burton’s injuries at the time of the law suit against the doctor and the hospital.
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considered by the jury “in determining the reasonableness of TIG’s initial
decision to rescind the policy in light of its attempt after litigation to somehow
‘cure’ its conduct.” (A ppellee’s Br. at 44.)
These post-litigation activities have no relevance to TIG’s alleged bad
faith. Hale v. A.G. Ins. Co., 138 P.3d 567, 571-72 (Okla. Civ. App. 2006) (“[T]he
analysis in bad faith cases indicates the cutoff for relevant evidence is the date of
payment or denial of the claim.”). The duty of good faith and fair dealing exists
during the time the claim is being reviewed. Once a lawsuit is filed, to hold an
insurer’s acceptable litigation tactics as evidence of bad faith would be to deny
the insurer a complete defense. See Timberlake Const. Co. v. U.S. Fid. & Guar.
Co., 71 F.3d 335, 340 (10th Cir. 1995) (“[s]uch evidence should rarely, if ever, be
allowed to serve as proof of bad faith.”). “[A]llowing litigation conduct to serve
as evidence of bad faith w ould undermine an insurer’s right to contest
questionable claims and to defend itself against such claims resulting in a chilling
effect on insurers, which could unfairly penalize them by inhibiting their law yers
from zealously and effectively representing their clients within the bounds
permitted by law.” Sims v. Travelers Ins. Co., 16 P.3d 468, 471 (Okla. Civ. App.
2000).
Even if the post-litigation events are considered, there is no inference of
bad faith. TIG readily admitted the decision to reinstate Roesler’s policy was
intended to mitigate damages and, as such, is not evidence of prior bad faith. A s
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to the January 2003, reservation of rights letter, Barreca testified she sent the
letter by mistake. Even so, at the time the letter was sent, the underlying suit had
already been resolved and nothing could be gained by this mistake.
d) Attorney O pinion Letters
Finally, Roesler repeatedly insinuated at trial that TIG’s failure to provide
him the letters from Dorfman and Sellman with the letter of the rescission is
evidence of bad faith. For example, in the examination of Jeff M cDonald, the
following colloquy occurred:
Q. Are you proud that your company has taken the position that they’re
proud of how they treated [Roesler] because they treated him in good
faith?
A. I, I’m aware that we don’t feel we’ve acted in bad faith here.
Q. W ell, if your company is satisfied they’ve treated him fairly, don’t
you think one of the things they should do is be proud to show M r.
Roesler those two legal opinions from the beginning?
TIG Counsel: Objection, your honor, argumentative and object under
Timberlake.
Court: Overruled.
* * * *
A. I just, I don’t know that we were ever asked to do that.
Q. W ell, does this man, who is not a lawyer, does he have to ask you
specific little questions after you’ve denied his claim and say, Guys,
did you up in Chicago hire a couple of lawyers that told you that you
could, you could rescind this policy; does he have to ask that before
you’ll give it to him?
TIG Counsel: Objection, relevance your Honor.
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Court: Overruled.
(Vol. III at 662-663a). The same type of questioning continued with W illiams
and Barrecca. Roesler also testified TIG never told him before the lawsuit it was
relying on opinions from lawyers to rescind the policy. In closing, plaintiff’s
counsel told the jury that good faith required TIG “to tell [Roesler] everything.”
(R . Vol. V at 1545a.)
TIG maintains its failure to provide Roesler its lawyers’ opinions at the
time of rescission is irrelevant to bad faith. M oreover, it contends the trial
court’s admission of counsel’s insinuations through this line of questioning is an
abuse of discretion, or in the alternative, plain error. In response, Roesler asserts
that “simply because there is not a law holding it is bad faith for an insurer not to
inform an insured about evidence it obtains from a law yer, this does not mean it is
not unreasonable in one case or another to fail to do so.” (A ppellee’s Br. at 64.)
Roesler’s response ignores basic concepts of attorney-client privilege.
The attorney-client privilege is codified at Okla. Stat. tit. 12, § 2502. It
protects communications between an attorney and the client “who consults an
attorney with a view towards obtaining legal services or is rendered professional
legal services by an attorney.” Id. at § 2502 (A)(2). The client retains the
“privilege to refuse to disclose and to prevent any other person from disclosing
confidential communications made for the purpose of facilitating the rendition of
professional legal services to the client.” Id. at § 2502 B; see also, Scott v.
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Peterson, 126 P.3d 1232, 1235 n.3 (Okla. 2005). As a general matter, “the client
has a reasonable expectation that . . . disclosure of such information may be
judicially compelled only in accordance with recognized exceptions to the
attorney-client and work product privileges.” Okla. Stat. Ann. tit. 5, Ch. 1, App.
3-A (Rules of Prof’l Conduct (Scope)). Consequently, TIG had no duty to
expressly waive its privilege.
An insurance company, just as any other individual or entity, has the right
to seek confidential legal advice. 12 See Sims v. Travelers Ins. Co., 16 P.3d at 471
(documents relating to communications between the insurer and its attorneys were
subject to attorney-client privilege); see also Twin City Fire Ins. Co. v. Burke, 63
P.3d 282, 285-86 (Ariz. 2003); Boone v. Vanliner Ins. Co., 744 N.E.2d 154, 155
n.2 (Ohio 2000); Dion v. Nationwide M ut. Ins. Co., 185 F.R.D. 288, 294 (D.
M ont. 1998). It is only when such advice becomes at issue in a legal proceeding
that the client may be required to disclose the advice of counsel under a theory of
implied waiver. Roesler does not claim there was any implied waiver of attorney-
client privilege at the time TIG rescinded his policy.
The letters from Dorfman and Sellman were privileged communications
given in response to TIG’s request for professional advice. Roesler fails to
identify any case law where a party, including an insurance company, acted
12
“A ‘client’ is a person, public officer, or corporation, association, or
other organization or entity, either public or private . . . .” Okla. Stat. tit. 12 §
2502 2.A .
-21-
unreasonably or in bad faith by failing to voluntarily sacrifice its attorney-client
privilege prior to litigation. Oklahoma law certainly does not imply such action
might be necessary. He makes no attempt to explain why it was unreasonable for
TIG to maintain its attorney-client privilege nor does he claim TIG did not fully
comply with Oklahoma law regarding notice to him of its decision. 13 Thus, the
district court erred in allowing Roesler to argue TIG’s retention of its attorney-
client privilege was evidence of bad faith. 14
2. Legitimate Dispute/Inadequate Investigation
Having addressed the “facts” w e w ill not consider in support of the jury’s
finding of TIG’s bad faith, we turn to TIG’s contention the district court
13
Oklahoma’s Unfair Claims Settlement Practices Act, Okla. Stat. tit. 36 §
1250.7, provides a casualty insurer’s notification of a claim denial must include
“reference to [the specific] policy provision, condition, or exclusion” that is the
basis for denial. The Act does not afford a private right of action for a violation
of its provisions. Lewis v. Aetna Health Care, Inc., 78 F.Supp.2d 1202, 1206
(N .D. Okla. 1999). However, “the Insurance Code in general, and the Act in
particular, reflect a clear State policy of regulating insurance in part by
prohibiting the bad faith failure by insurers to pay promptly the rightful claims of
insureds.” Id.
14
TIG complains that Roesler spent a substantial amount of time at trial
focusing on Question # 9 and confused the jury by implying TIG decided to
rescind based on Roesler’s response to Question # 9 and Bullet Point 2 as well as
Bullet Point 6. The bulk of the language in the rescission letter suggests
Roesler’s answer to Bullet Point 6 is the reason for rescission. However, the
rescission letter is unclear whether Roesler’s answers to all these provisions
influenced TIG’s decision. Therefore, Roesler did not unfairly explore TIG’s
reference in the letter to Question # 9 and Bullet Point 2. On remand, TIG can
present evidence clarifying its position and the jury can reach its own
conclusions.
-22-
erroneously denied its motion for judgment as a matter of law. TIG claims the
uncontroverted evidence established its good faith belief of a legitimate coverage
dispute. Roesler argues the failure to conduct an adequate investigation negates
the legitimacy of the coverage dispute.
a) Applicable Law
Under Oklahoma law, “an insurer has an implied duty to deal fairly and act
in good faith with its insured.” Christian v. Am. Home Assur. Co., 577 P.2d 899,
904 (Okla. 1977). If an insurer fails to fulfill this duty, the insured can bring a
bad faith action in tort. Id. Insurers are statutorily barred from declining
coverage on the basis of their insured’s misrepresentations and omissions except
in limited circumstances. Those circumstances are set out in Okla. Stat. tit. 36,
§ 3609, which provides in part:
All statements and descriptions in any application for an insurance
policy or in negotiations therefor, by or in behalf of the insured, shall
be deemed to be representations and not warranties.
M isrepresentations, omissions, concealment of facts, and incorrect
statements shall not prevent a recovery under the policy unless:
1. Fraudulent; or
2. M aterial either to the acceptance of the risk, or to the hazard
assumed by the insurer; or
3. The insurer in good faith would either not have issued the policy,
or would not have issued a policy in as large an amount, or would not
have provided coverage with respect to the hazard resulting in the
loss, if the true facts had been made known to the insurer as required
either by the application for the policy or otherw ise.
Okla. Stat. tit. 36, § 3609(A ).
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Oklahoma defines insurance misrepresentation as follow s:
A ‘misrepresentation’ in insurance is a statement as a fact of
something which is untrue, and which the insured states with the
knowledge that it is untrue and with an intent to deceive, or which he
states positively as true without knowing it to be true, and which has
a tendency to mislead, where such fact in either case is material to
the risk.
Scottsdale Ins. Co. v. Tolliver, 127 P.3d 611, 613 (Okla. 2005). An “omission” is
“an intentional omission to disclose a fact or condition which is material to the
acceptance of the risk or the hazard assumed.” Id. at 613-14. An “incorrect
statement” is “a statement of fact which is untrue and known to be untrue, or so
carelessly made that an intent to deceive may be inferred.” Id. at 614.
TIG maintains it reasonably believed Roesler intended to deceive the
company when he did not disclose the Burton case in response to the question
regarding neurological injuries to a patient in Bullet Point 6. Therefore, TIG
maintains it had a legitimate dispute as to coverage vitiating a bad faith claim.
The Oklahoma Supreme Court has recognized “[l]egitimate disagreements can
arise concerning the amount of coverage, cause of loss, and breach of policy
conditions, and the tort of bad faith does not prevent the insurer from resisting
payment or resorting to a judicial forum to resolve a legitimate dispute.” Brown
v. Patel, 157 P.3d 117, 126 (Okla. 2007); see also Christian, 577 P.2d at 905;
Tim berlake Constr. Co. v. U.S. Fid. & Guar. Co., 71 F.3d 335, 343 (10th Cir.
1995) (applying Oklahoma law). In such cases, “[r]esort to a judicial forum is not
-24-
per se bad faith or unfair dealing on the part of the insurer regardless of the
outcome of the suit.” Christian, 577 P.2d at 905. “The decisive question is
whether the insurer had a good faith belief, at the time its performance was
requested, that it had justifiable reason for withholding payment under the
policy.” Buzzard v. Farmers Ins. Co., 824 P.2d 1105, 1109 (Okla. 1991)
(quotation omitted). Evidence leading to different inferences requires the jury to
resolve the reasonableness of insurer’s conduct, “by a consideration of the
circumstances in each case.” Badillo v. M id-Century Ins. Co., 121 P.3d 1080,
1093 (Okla. 2005). At a minimum, an insurer’s culpability must be “more than
simple negligence, but less than the reckless conduct necessary to sanction a
punitive damage award . . . .” Id. at 1094.
The existence of a legitimate dispute does not, by itself, resolve a bad faith
claim. Rather, “it shifts the burden to the insured to present additional evidence
of bad faith.” Sims v. Great Am. Life Ins. Co., 469 F.3d 870, 891 (10th Cir. 2006)
(applying Oklahoma law). “M ost commonly, the insured asserts an insurer's
failure to conduct an investigation reasonably appropriate under the
circumstances.” Id. This is exactly what Roesler claims here. To defeat TIG’s
affirmative defense, he must demonstrate “(1) the manner of [TIG’s] investigation
hints at a sham defense or otherwise suggests that material facts were overlooked,
or (2) [TIG] intentionally disregarded undisputed facts supporting the insured’s
claim.” Id.; see also Oulds v. Principal M ut. Life Ins. Co., 6 F.3d 1431, 1442
-25-
(10th Cir. 1993) (applying Oklahoma law).
b) Parties’ Contentions
TIG contends an evaluation of the evidence necessarily leads to the
conclusion it had a good faith belief Roesler made a material misrepresentation
when answering Bullet Point 6. The undisputed evidence revealed Roesler knew
of Tala Burton’s severe neurological injury prior to completing TIG ’s application.
Therefore, he knew he had professionally participated in a procedure which
resulted in severe neurological damage prior to his negative response to Bullet
Point 6 in the supplemental application. TIG witnesses testified the only
reasonable response w ould have been to report the B urton incident because every
CRNA knows his professional services are provided as part of a team, not as an
individual. Therefore, Bullet Point 6 referred to Roesler’s professional services
as part of a surgical team where the procedure resulted in neurological injury. In
addition, Roesler had stated in writing the Complaint against the hospital did not
contain allegations against him, but when TIG received a copy of the Complaint a
short time later, it specifically referred to the nurse anesthetist. TIG contends no
additional investigation was necessary because it w ould not change these facts.
TIG claims it further demonstrated good faith by contacting attorneys to
seek legal input on the issues. “[R]eliance on the advice of counsel can be a
defense to a bad faith suit, [but] the reliance on counsel's advice must be
reasonable.” Barnes v. Okla. Farm Bureau M ut. Ins. Co., 11 P.3d 162, 174 (Okla.
-26-
2000). “The advice of counsel is but one factor to be considered in deciding
whether the carrier’s reason for denying a claim was arguably reasonable.” Id.
“The ultimate question is whether sufficient evidence was presented to show
insurer's purported reliance on its attorney's advice was unreasonable.” Id. TIG
claims the uncontested evidence demonstrated it consulted two attorneys on
independent questions of coverage. They followed the advice of both by
accepting Roesler’s explanation to his answers to question # 9 and Bullet Point 2.
TIG further asserts, given the facts it knew at the time, it was not unreasonable to
proceed on Sellman’s opinion that Roesler’s answer to Bullet Point 6 indicated an
intent to deceive which legally justified the decision to rescind the policy. TIG
maintains there was no evidence it intentionally overlooked evidence in Roesler’s
favor or that counsel’s advice was unreasonable.
Roesler contends TIG failed to properly investigate because it never asked
him why he answered Bullet Point 6 in the negative. Roesler testified he
understood the question to be limited to w hether his past professional services
caused death or neurological damage, not whether he was part of a team where
such a result occurred. According to Roesler, because there was no evidence
Burton’s injuries w ere caused by his administration of anesthesia, his answ er to
Bullet Point 6 was not a misrepresentation nor was his interpretation of the
question unreasonable.
Roesler points to TIG’s modified application which was in use after he
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completed his application, but prior to the rescission, as evidence that TIG knew
there could be more than one understanding of Bullet Point 6. The new
application asked whether the applicant has “attended any cases where a medical
error was made by you or another practitioner, which resulted in an incident
report or investigation, that you have not yet reported to your insurance carrier.”
(Q uestion 10, Application dated M ay, 10, 2002, Vol. VI at 1740a) (emphasis
added). He contends this modified language demonstrates TIG knew Bullet Point
6 should have been more specific if it wanted to discover facts regarding cases in
which he “attended,” or results involving “another practitioner.” In essence,
Roesler claims TIG’s failure to ask him a simple question creates a question of
fact as to whether TIG inadequately investigated his claim and, in turn, whether it
unreasonably relied on Sellman’s advice because it did not provide her with all
relevant facts.
c) Adequate Investigation of Intent
The intent underlying the validity of the claim can be determined only after
an insurer conducts “an investigation reasonably appropriate under the
circumstances.” Buzzard, 824 P.2d at 1109. “W hen a bad faith claim is premised
on inadequate investigation, the insured must make a showing that material facts
were overlooked or that a more thorough investigation would have produced
relevant information.” Timberlake, 71 F.3d at 345. Several Oklahoma cases have
addressed the adequacy of an investigation into the insured’s knowledge or
-28-
motivation in completing an application or claim.
In Brunson v. M id-W estern Life Insurance Com pany, the insurer refused to
make medical payments alleging Brunson made false representations in his
insurance application. 547 P.2d 970, 972, 973 (Okla. 1976). W hile filling out the
health insurance application with the insurance agent, M r. and M rs. Brunson were
asked “whether Brunson or any family member ever had or been told that they
had any disease of kidney, bladder, prostate or female organs, or were now
pregnant.” Id at 970. M rs. Brunson and the agent laughed at the question
regarding M r. Brunson’s possible disease of female organs or pregnancy and the
agent answered the question in the negative. Later, the insurer discovered M r.
Brunson had been treated for prostatitis over eight years previously but had not
had trouble with this condition since.
At trial, M r. Brunson testified he understood that the medical questions
asked subsequent to a question dealing with ailments and treatments within past
five years limited later questions to the same time period. Brunson further
testified the agent did not question him concerning his prostate and he understood
the question to deal with female organs and pregnancies. The Oklahoma Supreme
Court affirmed the district court’s conclusion that Brunson had not intended to
deceive the insurer and laid the fault at the feet of the agent. Id. at 973. W hile
this case did not address bad faith or reasonable investigation, the court clearly
considered the insured’s explanation of his subjective motivations when
-29-
answ ering the questions to be of substantial w eight.
In Hall v. Globe Life and Accident Insurance Com pany, M rs. Hall applied
for a life insurance policy for her husband, naming herself as beneficiary. 968
P.2d 1263, 1264-65 (Okla. Civ. App. 1998). She checked “no” to the question
whether M r. Hall had been treated for cirrhosis within the preceding twelve
months but told the agent that M r. Hall had chronic hepatitis. Upon M r. Hall’s
death about ten months later, the death certificate identified the cause of death as
“hepatorenal syndrome, primary biliary cirrhosis.” Id. at 1265. Globe Life also
received a report from M ercy Hospital, signed by M r. Hall’s treating physician,
which had a hand-written note “cirrhosis non A or B.” Based on this information,
Globe denied payment due to M rs. Hall’s alleged misrepresentation in the
application.
M rs. Hall filed a claim for bad faith, arguing her statement in the
application “was a representation based upon the knowledge of the applicant, not
a warranty that the insured does not, in fact, have the specified illnesses.” Id. at
1265. The court concluded the jury could find Globe Life’s investigation
improperly focused on determining whether M r. Hall in fact had cirrhosis more
than twelve months prior to the application and did not investigate the “critical
fact” – M rs. Hall’s knowledge of M r. H all’s illness. Id. at 1265-66. The court
concluded the evidence created a jury question. Id. at 1266.
In Crews v. Shelter General Insurance Com pany, the insurer made the
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decision to void M r. Crews’ home insurance policy because he allegedly
misrepresented his criminal history when he denied a prior felony conviction.
393 F.Supp.2d at 1170 (W .D. Okla. 2005). After Crews’s home was destroyed by
fire, he told the adjuster he had been convicted of a felony. In determining
whether to void the policy, the insurer relied “exclusively on the insurance
application, M r. Crews’s answer to [the] criminal history question during the
taking of the recorded statement, and the court documents indicating that M r.
Crews had, in fact, been convicted of a felony in 1979.” Id. at 1173. No one
asked Crews to explain the apparent inconsistency prior to rescinding his policy.
Id. at 1174.
W hen finally asked, Crews contended his answer in the insurance
application was due to his honest belief his felony conviction resulted in a
deferred sentence, as opposed to a suspended sentence. He further testified he
never saw the Judgment and Sentence that indicated he received a suspended
sentence, but learned of his mistake only after the insurer's rescission of his
policy. The district court refused to grant summary judgment in favor of the
insurer because the insurer “failed to investigate the possibility that M r. Crews
may have misrepresented his criminal history without any intent to deceive.” Id.
at 1178. Specifically, the district court stated:
The [insurer’s] employees w ho examined whether (and eventually
decided that) [the] policy should be voided . . . testified that they
made no effort to determine whether M r. Crews misrepresented
-31-
himself with an intent to deceive, which they could have
accomplished by simply asking M r. Crews about the apparent
inconsistency between the insurance application and his recorded
statement. Instead, they focused their attention on the mere fact that
a misrepresentation was made, and then made the assumption that the
misrepresentation was made w illfully and intentionally based on M r.
Crews’s acknowledgment of his criminal history during the recorded
statement. Plaintiffs argue that [the insurer] essentially ignored the
intent to deceive requirement in contravention of Oklahoma law and
to their detriment. They further argue that had [the insurer]
investigated M r. Crews’s state of mind, they would have been alerted
to the obvious fact that M r. Crews did not willfully misrepresent
himself.
Id. at 1178-79.
M ost recently, in Sims v. Great American Life Insurance Com pany, the
district court reviewed the adequacy of an investigation into the insured’s cause
of death. 469 F.3d at 892-893. There, the insurer was not required to directly ask
M rs. Sims why she did not believe her husband’s death in a single car crash w as a
suicide. Instead, the insurer was entitled to rely on M rs. Sims’s sworn (but
recanted) statement to the police regarding her husband’s mental state that night
and the fact every official report listed suicide as the cause of death. “The
conclusions in these reports were not made at the behest of Great American -- the
medical examiner and investigating officer had no connection with Great
American.” Id. at 892. The insurer was aware of the family’s rejection of
suicide, the lack of depression in M r. Sims’s medical history and the fact he was
intoxicated when he left in the car. Although the insurer could have further
investigated by asking M rs. Sims about the obvious inconsistency between her
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sworn police statement and her later statements, her response “would not have
changed the underlying facts upon which Great American was entitled to rely:
the missing persons report, the death certificate, the medical examiner's report,
and the accident report.” Id. at 893. As a result, we determined the district court
improperly submitted the issue of bad faith to the jury. Id.
Applying the reasoning of these cases to the facts before us, we conclude
the district court did not err in denying TIG a directed verdict. As in Hall,
Roesler presented sufficient evidence to conclude TIG may have failed to
investigate a critical fact. As in Crews, Roesler’s understanding of the question
may have been clarified had TIG only asked him. Although the insurer in Sims
was not investigating an insured’s intent to deceive where the motivation of the
insured is the ultimate question, at the very least TIG would have had to show
some independent documentation from several sources verifying the facts it relied
upon. This it cannot do. Thus, the district court correctly presented the jury with
the questions regarding the reasonableness of TIG’s investigation and, in turn,
whether a legitimate dispute existed. 15
15
A breach of the duty of good faith and fair dealing “may be shown
without proving conduct on the part of an insurer that was intended to harm,
injure or deceive its insured.” Badillo, 121 P.3d at 1093 n.6. In contrast,
punitive damages are available only when a jury finds by clear and convincing
evidence the insurer acted in reckless disregard of its duty or intentionally and
with malice. Id. at 1105-06; Okla. Stat. tit. 23, § 9.1. Thus, a finding of breach
of the duty of good faith and fair dealing does not necessarily imply punitive
damages are appropriate. Id. TIG does not separately seek a directed verdict on
the submission of punitive damages to the jury. Therefore, we need not address
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B. Jury Instructions
TIG claims two jury instructions incorrectly stated the law of Oklahoma.
W e review challenges to jury instructions de novo. Garrison v. Baker Hughes
Oilfield Operations, Inc., 287 F.3d 955, 964 (10th Cir. 2002). W e consider the
jury instructions “as a whole to determine whether they cover the issues presented
by the evidence and accurately state the [applicable] law.” United States v.
Schuler, 458 F.3d 1148, 1155-56 (10th Cir. 2006) (quotation omitted). “The
appellate court must consider all that the jury heard and, from the standpoint of
the jury, decide not whether the charge was faultless in every particular but
whether the jury was misled in any way and whether it had an understanding of
the issues and its duty to determine these issues.” W hite v. Am. Airlines, Inc., 915
F.2d 1414, 1420 (10th Cir. 1990) (quotation omitted).
TIG maintains Instruction 23 improperly required the jury to find if TIG’s
coverage position was wrong, TIG must have acted in bad faith. It further
contends Instruction 24, while stating the correct law in the first sentence,
contains the same flaw as Instruction 23 in the second sentence. TIG contends
these flaws were prejudicial to its case warranting a new trial. Roesler maintains
a new trial is not necessary because (1) TIG did not raise these objections at trial,
(2) TIG invited the error by submitting a proposed instruction with the same flaw ,
the heightened standard necessary for punitive damages as applied to the facts of
this case.
-34-
and (3) the error did not prejudice TIG when viewed in light of the entire record. 16
W e disagree with Roesler.
Instruction 23 stated in relevant part:
[I]f you find plaintiffs . . . did not make a material misrepresentation
in the policy application with an intent to deceive, defendant, TIG
Insurance Company, was not justified under the law in rescinding the
policy it issued to plaintiffs and the rescission breached the implied
duty of good faith and fair dealing.
(R. Vol. I at 229a.) Instruction 24 provided:
An insurer does not breach the duty of good faith to pay a claim by
litigating a dispute with its insured if there is a legitimate dispute as
to coverage or the amount of the claim and the insurer’s position is
reasonable and legitimate. An insurer may legitimately and in good
faith dispute a claim based on a material misrepresentation in the
insured’s application for insurance so long as the misrepresentations
were made with an intent to deceive by the insured in applying for
the policy.
(Id. at 230a.) Oklahoma law does not require the insurer’s position in a dispute to
be correct to avoid liability. Even if the jury finds for the plaintiff on the dispute
and renders a verdict for breach of an insurance contract, this does not mean the
insurer acted in bad faith. Bailey v. Farmers Ins. Co., 137 P.3d 1260, 1264 (Okla.
Civ. App. 2006) (“Insurers are free to make legitimate business decisions (and
mistakes) regarding payment, as long as they act reasonably and deal fairly with
16
Roesler half-heartedly argues the instructions were correct when taken as
a whole, but does not point to any instruction that cures the misstatement of law
found in both Instruction 23 and 24. No instruction informed the jury it could
find TIG had a legitimate dispute as to coverage even if Roesler did not have an
intent to deceive when completing the application.
-35-
their insureds.”); see also Hays v. Jackson Nat’l. Life Ins. Co., 105 F.3d 583, 584
(10th Cir. 1997) (Breach of contract claim wrongly dismissed because a genuine
issue of material fact existed with respect to insurer’s intent when making
representation.); Oulds, 6 F.3d at 1442-45 (Rejecting insurer’s rescission position
but affirming summary judgment on bad faith claim because “the denial of a
claim based upon a legitimate dispute does not imply bad faith.”); City Nat’l Bank
& Trust Co. v. Jackson Nat’l Life Ins., 804 P.2d 463, 469 (Okla. Civ. App. 1990)
(Insurer’s good faith belief of material misrepresentations of fact, if accepted by
the jury, is sufficient to avoid liability even if the jury returned a verdict against
Insurer for breach of contract.). However, dismissal of insured’s bad faith claim
affirmed.)
Although TIG did not object to Instructions 23 and 24 at its first
opportunity, it did raise specific objections to both instructions to the trial court.
As to Instruction 23, TIG objected “because even if we improperly rescinded the
policy, that [does not] automatically mean that it was in bad faith. . . . [U]nder
Oklahoma law . . . there is a two-step process; there’s a breach and then there’s
bad faith.” (R. Vol. V at 1508a.) TIG proposed the instruction read “if you find
plaintiffs . . . did not make a material misrepresentation in the policy application
with an intent to deceive, Defendant, TIG Insurance Company, was not justified
under the law in rescinding the policy” and removing the remainder of the
language. The district court overruled the objection. TIG then proposed the
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following language be added to Instruction 24:
An insurer may legitimately and in good faith dispute a claim based
on material misrepresentations in the insured’s application for
insurance so long as there is evidence, which if believed would
support a finding that the misrepresentations were made with an
intent to deceive by the insured in applying for the policy.
(Id. at 1509a, addition in bold.) 17 Consequently, there is no question TIG clearly
made the specific objections it now argues on appeal.
M oreover, contrary to Roesler’s assertion, the proposed Instructions 23 and
24, together, do not make the same mistake found in the instructions as given.
Had the district court accepted the proposed instructions, Instruction 23 would
preclude a finding of bad faith triggered solely by a finding Roesler did not have
an intent to deceive. Proposed Instruction 24 would have explained the
circumstances allowing the insurer’s actions even if there was no intent to
deceive. W hile not a model of clarity, the proposed instructions did not invite
error.
Roesler further claims the jury instructions, even if erroneous, did not
prejudice TIG. “Faulty jury instructions require reversal when (1) we have a
substantial doubt whether the instructions, considered as a whole, properly guided
the jury in its deliberations; and (2) w hen a deficient jury instruction is
17
TIG also asked for an instruction on bad faith investigation which stated:
“In order to recover for bad faith for failure to investigate a claim plaintiff must
show that a more thorough investigation would have uncovered additional facts,
which would have resulted in a favorable determination for the insured.” (R . Vol.
V at 1509-10a) (citing Timberlake and Fulz). The court “overruled” the request.
-37-
prejudicial.” M cInnis v. Fairfield Communities Inc., 458 F.3d 1129, 1141 (10th
Cir. 2006) (quoting Townsend v. Lum bermens M ut. Cas. Co., 294 F.3d 1232, 1242
(10th Cir. 2002)). “Thus, where a jury instruction is erroneous, we reverse if the
jury might have based its verdict on the erroneously given instruction.” Coleman
v. B-G M aint. M gmt. of Colo., Inc., 108 F.3d 1199, 1201 (10th Cir. 1997).
Roesler contends the central issue w as the reasonableness of TIG’s
investigation, not TIG ’s reasonable belief based on the investigation it made. He
argues that, even if the correct instruction had been given, the outcome w ould be
the same. According to Roesler, because the punitive damages award establishes
the jury found the investigation unreasonable, it thereby rendered TIG’s beliefs
regarding Roesler’s intent without justification. Consequently, the jury would
still find TIG acted in bad faith because it failed to determine Roesler’s subjective
intent via a reasonable investigation.
W e cannot agree. Instructions 23 and 24 denied TIG the full benefit of the
legitimate dispute defense under Oklahoma law. TIG presented evidence from
which a jury could find TIG reasonably believed it need not further investigate
Roesler’s subjective intent because any reasonable CRNA would have reported
the Burton incident in response to Bullet Point 6. In addition, it sought
independent legal advice. W e are not persuaded that the jury necessarily found
reckless bad faith based solely on TIG’s failure to investigate Roesler’s subjective
intent. Under the erroneous instructions, the jury just as easily could have found
-38-
bad faith because it determined Roesler had not intended to deceive TIG .
M oreover, punitive damages could have been based on the unsupported
allegations of lawyer-shopping, the insinuation Roesler did not know of the
neurological damage prior to his application, the improper argument of bad faith
stemm ing from failing to waive attorney-client privilege or post-litigation
conduct. W e conclude the erroneous instructions were prejudicial; we vacate the
verdict and remand for a new trial. 18
III. C ON CLU SIO N
The district court did not err in denying TIG’s motion for a directed
verdict. However, the court erroneously instructed the jury that a finding of bad
faith was w arranted based solely on a finding that Roesler did not intend to
deceive the insurer when completing his application. The error in instruction
prejudiced TIG and, consequently, we must remand for a new trial. W e therefore,
AFFIRM in part, REVERSE in part and REM AND for a new trial in accord
18
TIG also claims the amount of $2 million dollars as compensatory
damages for pain and suffering is excessive. It points to the uncontested facts
that Roesler sought no medical treatment, was out of work for only two weeks
and presented no evidence the rescission had affected his earning or reputation.
TIG argues the damages are far above any awarded under comparable
circumstances. See Wulf v. City of Witchita, 883 F.2d 842, 875 (10th Cir. 1989)
(“[A] review of awards granted in other comparable cases, indicates that the
award should have been no greater than $50,000.”). Because w e remand for a
new trial, we need not decide this issue. However, we caution Roesler that the
judgments he cites in his brief to support the award were based on substantially
more egregious injuries. Such cases are irrelevant to whether an award is
excessive in this case.
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with this O rder and Judgement.
ENTERED FOR THE COURT
Terrence L. O’Brien
Circuit Judge
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