Cummings v. Washington Mutual

                                                                                  [PUBLISH]

                  IN THE UNITED STATES COURT OF APPEALS

                            FOR THE ELEVENTH CIRCUIT           FILED
                             ________________________ U.S. COURT OF APPEALS
                                                                       ELEVENTH CIRCUIT
                                     No. 10-10706                        AUGUST 22, 2011
                               ________________________                    JOHN LEY
                                                                            CLERK
                          D.C. Docket No. 1:08-cv-02397-ODE

DAVE CUMMINGS,
                                                                        Plaintiff - Appellant,

                                          versus

WASHINGTON MUTUAL,
                                                                                   Defendant,


JP MORGAN CHASE BANK, N.A.,
                                                                      Defendant - Appellee.

                              ________________________

                      Appeal from the United States District Court
                         for the Northern District of Georgia
                            ________________________

                                     (August 22, 2011)

Before EDMONDSON and MARTIN, Circuit Judges, and HODGES,* District
Judge.

*
  Honorable Wm. Terrell Hodges, United States District Judge for the Middle District of Florida,
sitting by designation.
PER CURIAM:


       This case concerns the termination of an employee, Plaintiff/Appellant Dave

Cummings, in the wake of an investigation into the disappearance of

approximately $58,000 from a branch of Washington Mutual Bank.1 Plaintiff

asserts that Defendant unlawfully asked him to submit to a polygraph test and

unlawfully failed to notify Plaintiff of his right to continue his employer-provided

health insurance for a period after his termination. We conclude that the district

court did not err in granting summary judgment for Defendant on Plaintiff’s

polygraph claim, but that the district court did err in ruling that Plaintiff’s

improper-notification claim was barred by the applicable statute of limitations.



                                   I. BACKGROUND



       Plaintiff was the manager of Defendant’s Piedmont Commons branch from

January 2006 to December 2006. At that branch, Plaintiff was responsible for four

employees. In January 2007, Plaintiff transferred to become the manager at

another of Defendant’s branch banks.


1
 JPMorgan Chase Bank has since been substituted as the defendant. We refer to Washington
Mutual and JPMorgan interchangeably as “Defendant.”

                                             2
       In February 2007, the new manager of the Piedmont Commons branch

conducted a cash audit and discovered a shortage of approximately $58,000. The

entire amount was missing from two Teller Cash Dispenser machines that Plaintiff

had access to during his tenure at that branch.

       Defendant sent two fraud investigators to look into the shortage. These

investigators reviewed surveillance-camera still images that they believed showed

Plaintiff and his employees repeatedly violating Defendant’s Dual Control Policy,

which requires two persons to be present when cash is handled or certain secure

areas are accessed. Also, several witnesses -- current and former employees at the

Piedmont Commons branch -- told the investigators that Plaintiff had repeatedly

violated the policy during his tenure as branch manager.

       The investigators also interviewed Plaintiff. After this interview, the

investigators asked Plaintiff to take a polygraph test; Plaintiff ultimately declined

to do so.2

       On 19 March 2007, Defendant terminated Plaintiff’s employment. Plaintiff

was told by his supervisor that he was being terminated because of his violations




2
 The investigators asked three other employees to take polygraph tests. Two of these other
employees submitted to the test; one employee refused.


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of the Dual Control Policy, and not because he refused to take a polygraph test.3

         After terminating Plaintiff, Defendant says it sent him notice -- as required

by the Consolidated Omnibus Budget Reconciliation Act (“COBRA”) -- of his

right to continue his employer-provided insurance coverage for a period following

his termination. Plaintiff says that he never received this notice and that, as a

result, his insurance was cancelled, he incurred over $2,000 in medical expenses

on behalf of his wife, and he “lost sleep . . . worrying about how [he] would obtain

insurance” for his wife.

         Plaintiff filed a complaint against Defendant with the Department of Labor;

this complaint alleged that Defendant had violated the Employee Polygraph

Protection Act (“EPPA”). After the Department of Labor informed Plaintiff that

his claims could not be substantiated, Plaintiff filed this civil action; among other

things, Plaintiff restated his claim that Defendant violated the EPPA and also

claimed that Defendant violated COBRA by failing to notify Plaintiff of his

healthcare-coverage continuation right. The district court granted summary

judgment for Defendant on all counts.

         Plaintiff now appeals the district court’s ruling on his EPPA and COBRA

claims. We review a grant of summary judgment de novo, viewing all facts in the


3
    Defendant has not recovered the missing $58,000.

                                                4
light most favorable to the non-moving party. Polkey v. Transtecs Corp., 404 F.3d

1264, 1267 (11th Cir. 2005).



                                  II. DISCUSSION



A. Plaintiff’s EPPA Claim



      Under the EPPA, employers generally cannot “require, request, suggest, or

cause any employee . . . to take or submit to any lie detector test.” 29 U.S.C.

§ 2002(1). But employers can request that an employee take a polygraph test on

four conditions:

      (1) the test is administered in connection with an ongoing
      investigation involving economic loss or injury to the employer’s
      business . . . ;
      (2) the employee had access to the property that is the subject of the
      investigation;
      (3) the employer has a reasonable suspicion that the employee was
      involved in the incident or activity under investigation; and
      (4) the employer executes a statement, provided to the examinee
      before the test, that [is signed and that describes with particularity the
      employee’s alleged misconduct and the basis for the employer’s
      reasonable suspicion]. 29 U.S.C. § 2006(d).

      Plaintiff does not dispute that the second and fourth conditions were

satisfied in this case, but he challenges the district court’s conclusions that an

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“ongoing investigation” existed and that Defendant had a “reasonable suspicion”

of Plaintiff.



                1. “Ongoing Investigation”



       Under the regulations implementing the EPPA, an “ongoing investigation

must be of a specific incident or activity.” 29 C.F.R. § 801.12(b). While the

existence of an inventory shortage, standing alone, is no sufficient basis for

administering a polygraph test, such testing in response to a shortage is permitted

where “additional evidence is obtained through subsequent investigation of

specific items missing through intentional wrongdoing, and a reasonable suspicion

[exists] that the employee to be polygraphed was involved in the incident under

investigation.” Id. Here, Defendant was investigating a specific incident: the

disappearance of $58,000 from the Piedmont Commons branch during the time

that Plaintiff managed that branch.

       Plaintiff argues that Defendant lacked evidence conclusively showing that

Plaintiff’s violations of the Dual Control Policy pertained to the specific cash

dispensers from which the funds were missing. But the regulations do not require

employers to have conclusive evidence of a violation before requesting or

                                             6
administering a polygraph test; the regulations require only “additional evidence”

suggesting that the employee in question “was involved in the incident.”

Defendant had obtained evidence -- surveillance images and testimony from other

employees -- of repeated violations of the Dual Control Policy by Plaintiff and by

the employees he managed. That policy is designed for the specific purpose of

preventing losses like the one Defendant’s Piedmont Commons branch had

experienced. So, the request for polygraph testing was not the kind of “fishing

expedition” that the EPPA regulations prohibit. Id. Defendant’s polygraph

request was made “in connection with an ongoing investigation.”



             2. “Reasonable Suspicion”



      The regulations implementing the EPPA also define “reasonable suspicion,”

which is “an observable, articulable basis in fact which indicates that a particular

employee was involved in, or responsible for, an economic loss.” 29 C.F.R.

§ 801.12(f)(1). Mere “access or opportunity, standing alone,” cannot establish a

reasonable suspicion; but “the totality of circumstances surrounding the access or

opportunity (such as its unauthorized or unusual nature or the fact that access was

limited to a single individual) may constitute a factor in determining whether there

                                          7
is a reasonable suspicion.” Id. Information from co-workers can also “be [a]

factor[] in the basis for reasonable suspicion.” Id.

      Under the totality of the circumstances, Defendant had a reasonable

suspicion that Plaintiff was involved in the cash shortage. Only four other

employees had access to the areas from which the money was taken, and Plaintiff -

- as branch manager -- was responsible for all four of those employees.

Defendant’s investigators viewed photographic evidence that they believed

showed Plaintiff and his employees accessing money and secure areas in violation

of the Dual Control Policy. And Plaintiff’s coworkers corroborated that evidence,

telling the investigators that Plaintiff repeatedly violated the policy. These facts

establish more than just that Plaintiff had the opportunity to steal funds; they gave

Defendant reason to believe that Plaintiff was actually capitalizing on that

opportunity. So, Defendant had a “reasonable suspicion” of Plaintiff.

Because Defendant requested Plaintiff to submit to a polygraph test in connection

with an “ongoing investigation” of a specific incident in which Defendant had a

“reasonable suspicion” that Plaintiff was involved, the district court did not err in

granting summary judgment for Defendant on Plaintiff’s EPPA claim.




                                          8
B. Plaintiff’s COBRA Claim



       Under COBRA, an employer -- through its healthcare administrator -- must

notify an employee of his right to continue his healthcare coverage after the

termination of his employment. 29 U.S.C. §§ 1163(2), 1166. The employer must

notify its healthcare administrator of the employee’s termination within 30 days,

§ 1166(a)(2); and the administrator then must notify the employee of his

continuation right within 14 days, §§ 1166(a)(4)(A), (c). So, after Plaintiff’s

termination on 19 March 2007, Defendant had up to 44 days to notify Plaintiff of

his continuation right: until 2 May 2007.

       Plaintiff says -- and Defendant does not dispute for purposes of this appeal -

- that he never received a notification about his COBRA continuation right. The

issue we must decide is whether Plaintiff’s improper-notice claim was timely filed.

       A one-year limitations period applies to COBRA improper-notice claims.4

The parties disagree about when this limitations period began to run. They present

us with a choice between two start times. Plaintiff argues that his claim did not


4
  Although COBRA does not provide a limitations period for improper-notice claims, the settled
practice is for federal courts to “borrow” the most analogous limitations period from the forum
state. Harrison v. Digital Health Plan, 183 F.3d 1235, 1238 (11th Cir. 1999). We have
previously accepted the one-year limitations period set forth in O.C.G.A. section 9-3-28 as the
proper analog for a Georgia plaintiff’s COBRA improper-notice claim. Id. at 1237 n.1.

                                               9
accrue until he became aware of his injury -- that is, until he learned that

Defendant had failed to send him notification of his COBRA continuation right.

Plaintiff says he learned of this fact in a meeting with his lawyer on 20 March

2008. Defendant, however, argues that the limitations period began to run on 3

May 2007: the day that Defendant’s time for notifying Plaintiff expired (and so the

first day that Defendant was entitled to sue for improper notice). Plaintiff filed

this action on 24 July 2008, which is within the one-year limitations period if that

period began on 20 March 2008 but not if it began on 3 May 2007.

       Federal law determines when a federal cause of action, such as Plaintiff’s

COBRA claim, accrues. See, e.g., Lovett v. Ray, 327 F.3d 1181, 1182 (11th Cir.

2003) (section 1983 suit); see also Thompson v. Ret. Plan for Emps. of S.C.

Johnson & Son, Inc., -- F.3d --, 2011 WL 2463550, *4 (7th Cir. 2011) (ERISA

benefits claim)5 . In certain contexts, we -- and other courts -- have applied a

federal common-law rule under which a claim accrues when a plaintiff either

knows or should know that he has sustained an injury. See Chappell v. Rich, 340

F.3d 1279, 1283 (11th Cir. 2003) (section 1983 and 1985 suit); Bowling v.

Founders Title Co., 773 F.2d 1175, 1178 (11th Cir. 1985) (civil RICO claim);

Thompson, -- F.3d at --, 2011 WL 2463550 at *4 (ERISA claim); Winnett v.

5
  Cases involving ERISA claims are particularly relevant to our analysis, as COBRA amended
the ERISA statute.

                                             10
Caterpillar, Inc., 609 F.3d 404, 408 (6th Cir. 2010) (same).

        We conclude that this rule for claim-accrual applies to COBRA improper-

notice claims. Notice is of enormous importance. The COBRA notification

requirement exists because employees are not expected to know instinctively of

their right to continue their healthcare coverage. To begin the statute of

limitations when the notification period expires, as Defendant urges, would create

the possibility that the limitations period will run out before a plaintiff even knows

he has been injured. We will not adopt such a rule. Instead, we conclude that a

COBRA improper-notice claim accrues when the plaintiff either knows or should

know the facts necessary to bring an improper-notice claim: specifically, that his

former employer has failed to provide him with the required notice of his

continuation right.6

        Defendant does not allege that Plaintiff actually knew of his injury -- the

lack of notice about his continuation right -- before Plaintiff’s meeting with his


6
  Defendant argues -- echoing a concern expressed by the district court -- that this claim-accrual
rule will permit plaintiffs to go many years before discovering that their notification right has
been violated, and then to bring suit for non-disclosure penalties long after the alleged failure of
notification occurred. We accept that this possibility exists. The statutory remedy for COBRA
notification violations is “up to $100 a day from the date of” the notification failure and other
relief the court “in its discretion . . . deems proper.” 29 U.S.C. § 1132(c)(1) (emphasis added).
The precise relief and amount are left to the district court’s discretion. So, a plaintiff will not
automatically and always be entitled to statutory penalties for the entire period before suit was
filed: the district court has discretion to limit appropriately the defendant’s liability, given all the
circumstances, including the diligence of both parties.

                                                  11
lawyer on 20 March 2008. Nor has Defendant shown any reason that Plaintiff

should have known of his injury before that date: the mere expiration of the

notification period on 3 May 2007, without more, was insufficient to give Plaintiff

reason to know his notification right had been violated.

      So, Plaintiff’s claim did not accrue until 20 March 2008, when he learned

from his lawyer that he should have received notice of his continuation right from

Defendant. Plaintiff’s suit was therefore within the one-year limitations period

when it was filed on 24 July 2008. The district court erred in granting summary

judgment for Defendant on Plaintiff’s improper-notice claim; because that claim

was timely, the court should have considered the claim on the merits. We

therefore VACATE the district court’s entry of summary judgment on this issue

and REMAND to the district court so that the parties can proceed on Plaintiff’s

COBRA claim (and only on that claim). We AFFIRM the district court’s entry of

summary judgment for Defendant on Plaintiff’s EPPA claim.

      AFFIRMED in part, VACATED in part, and REMANDED.




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