Lori A. Cissom v. Review Board of the Indiana Department of Workforce Development and Supreme Indiana Operations, Inc

Pursuant to Ind. Appellate Rule 65(D), this
Memorandum Decision shall not be regarded as
precedent or cited before any court except for
the purpose of establishing the defense of res Dec 09 2013, 9:51 am
judicata, collateral estoppel, or the law of the
case.

APPELLANT PRO SE: ATTORNEYS FOR APPELLEES:

LORI A. CISSOM GREGORY F. ZOELLER
Warsaw, Indiana Attorney General of Indiana

KYLE HUNTER
Deputy Attorney General
Indianapolis, Indiana

IN THE
COURT OF APPEALS OF INDIANA

LORI A. CISSOM, )
)
Appellant-Petitioner, )
)
vs. ) No. 93A02-1304-EX-404
)
REVIEW BOARD OF THE INDIANA )
DEPARTMENT OF WORKFORCE )
DEVELOPMENT and SUPREME INDIANA )
OPERATIONS, INC., )
)
Appellees-Respondents. )

APPEAL FROM THE REVIEW BOARD OF THE INDIANA
DEPARTMENT OF WORKFORCE DEVELOPMENT
Cause No. 13-R-1374

December 9, 2013

MEMORANDUM DECISION - NOT FOR PUBLICATION

BARTEAU, Senior Judge
 STATEMENT OF THE CASE

Lori A. Cissom applied for unemployment benefits, but her claim was denied. She

appealed, but an administrative law judge (“ALJ”) of the Review Board of the Indiana

Department of Workforce Development dismissed Cissom’s appeal when she failed to

participate in a telephonic hearing. The Review Board denied her request to reinstate her

appeal. We affirm.

ISSUE

Cissom raises two issues, one of which we find dispositive: whether the Review

Board erred in denying Cissom’s request to reinstate her appeal.

FACTS AND PROCEDURAL HISTORY 1

Supreme Indiana Operations, Inc. (“Supreme”), fired Cissom. She filed a claim

for unemployment insurance benefits. A Review Board deputy denied her claim, and she

appealed.

The Review Board sent Cissom and Supreme a Notice of Hearing. The Notice

provided that ALJ Jennifer Chelf would hold a telephonic hearing on March 18, 2013, at

10:30 a.m. The Notice further advised each of the parties to fill out and return an

Acknowledgement Sheet, providing a telephone number for the ALJ to call. An

attachment to the Notice stated, “It is your responsibility to know . . . what time the

hearing will take place, and participate on that date and time.” Tr. Exhibits, p. 5. The

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Cissom has failed to file an Appellant’s Appendix, in violation of Indiana Appellate Rule 49(A) (“The
appellant shall file its Appendix with its appellant’s brief.”). The transcript contains sufficient documents
to allow us to resolve this appeal.
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attachment further stated, “If the judge is not able to reach you, regardless of the cause, it

may be considered as a lack of response and participation in the hearing. A decision or

dismissal may be issued by the judge even if you do not participate.” Id.

On March 12, 2013, the Review Board received an Acknowledgement Sheet from

Cissom. She provided a telephone number at which she could be contacted for the

hearing.

On March 18, 2013, ALJ Chelf convened the hearing at 10:30 a.m. ALJ Chelf

referred to Cissom’s Acknowledgement Sheet and called her at the number Cissom had

provided. An automated message stated that the telephone number was not in service. A

second call to Cissom’s number yielded the same result. Next, ALJ Chelf called

Supreme and successfully reached its representative. She asked the representative to

remain available and waited twenty minutes before calling Cissom again. ALJ Chelf

again heard an automated message stating that Cissom’s telephone number was not in

service. As a result, she contacted Supreme’s representative again and stated that she

would dismiss Cissom’s appeal.

Later that same day, ALJ Chelf issued an order dismissing the appeal. The order

advised that Cissom could file a motion to reinstate the appeal. Cissom requested

reinstatement, asserting that she had been available for the hearing but did not realize that

her phone could not accept conference calls. The Review Board denied Cissom’s request

for reinstatement. This appeal followed.

DISCUSSION AND DECISION

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 The purpose of the Unemployment Compensation Act is to provide benefits to

those who are involuntarily out of work, through no fault of their own, for reasons

beyond their control. Davis v. Review Bd. of Ind. Dep’t of Workforce Dev., 900 N.E.2d

488, 492 (Ind. Ct. App. 2009).

The Review Board’s determination is conclusive and binding as to all questions of

fact. Ind. Code § 22-4-17-12(a) (1995). On appeal, the standard of review is threefold:

(1) findings of basic fact are reviewed for substantial evidence; (2) findings of mixed

questions of law and fact—ultimate facts—are reviewed for reasonableness; and (3) legal

propositions are reviewed for correctness. Recker v. Review Bd. of Ind. Dep’t of

Workforce Dev., 958 N.E.2d 1136, 1139 (Ind. 2011).

When reviewing findings of basic fact, we neither reweigh the evidence nor judge

the credibility of witnesses. J.M. v. Review Bd. of Ind. Dep’t of Workforce Dev., 975

N.E.2d 1283, 1286 (Ind. 2012). Rather, we consider only the evidence most favorable to

the Board’s findings, and we reverse only if there is no substantial evidence to support

the findings. Id.

Cissom claims that the Review Board should have reinstated her appeal because

she did not know that her phone could not receive conference calls. Appellant’s Br. p. 4.

She fails to support this claim with cogent argument or citation to authority. Thus, the

claim is waived. See Triplett v. USX Corp., 893 N.E.2d 1107, 1117 (Ind. Ct. App. 2008)

(claim waived for appellate review where Triplett failed to cite relevant authority and did

not provide cogent argument), trans. denied.

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 Waiver notwithstanding, we find guidance in Art Hill, Inc. v. Review Board of the

Indiana Department of Workforce Development, 898 N.E.2d 363 (Ind. Ct. App. 2008). In

that case, the Review Board sent the parties notice of a telephonic hearing before an ALJ

and instructed the parties to submit a telephone number where they could be contacted for

the hearing. Art Hill, Inc. (“Hill”), provided a telephone number, but during the hearing

the ALJ called the number three times and was unable to reach anyone. As a result, the

ALJ held the hearing without Hill and issued an order in favor of Hill’s former employee.

On appeal, Hill explained that it had switched phones immediately before the

hearing but was unable to notify the ALJ of the change. Hill further claimed it was unfair

for the ALJ to proceed in its absence. A panel of this Court noted that the Review Board

had provided appropriate notice of the hearing to Hill, including identifying the methods

by which Hill could notify the Review Board of any change in contact information. The

Court further determined that Hill failed to ensure that the Review Board had an

appropriate phone number and concluded that the ALJ did not err by proceeding with the

hearing in Hill’s absence. Id. at 368.

In the current case, the Review Board gave the parties notice of the hearing. The

Review Board further emphasized the importance of providing a valid telephone number.

At the time of the hearing, the ALJ called Cissom three times at the number she had

provided, to no avail. As was the case in Art Hill, Inc., Cissom bore the responsibility of

providing the Review Board with a valid telephone number and identifying any problems

with her telephone prior to the hearing. The Review Board did not err in denying

Cissom’s request to reinstate her appeal. See id.; see also Wolf Lake Pub, Inc. v. Review

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Bd. of Ind. Dep’t of Workforce Dev., 930 N.E.2d 1138, 1142 (Ind. Ct. App. 2010) (ALJ

did not err in dismissing Wolf Lake Pub’s appeal due to inability to reach Pub by

telephone; Pub’s representatives were on vacation in an area with poor mobile phone

reception and did not receive the call).

CONCLUSION

For the reasons stated above, we affirm the judgment of the Review Board.

Affirmed.

ROBB, C.J., and VAIDIK, J., concur.

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