First American Title Insurance Company v. Stephen W. Robertson, Insurance Commissioner of the State of Indiana, on Behalf of the Indiana Dept. of Insurance
FOR PUBLICATION
ATTORNEYS FOR APPELLANT: ATTORNEYS FOR APPELLEE:
THOMAS E. WHEELER, III GREGORY F. ZOELLER
SARAH STEELE RIORDAN Attorney General of Indiana
MAGGIE L. SMITH
Frost Brown Todd DAVID STEINER
Indianapolis, Indiana Deputy Attorney General
Indianapolis, Indiana
May 13 2013, 8:30 am
IN THE
COURT OF APPEALS OF INDIANA
FIRST AMERICAN TITLE )
INSURANCE COMPANY, )
)
Appellant-Petitioner/Cross-Appellee, )
)
vs. ) No. 49A04-1206-PL-326
)
STEPHEN W. ROBERTSON, INSURANCE )
COMMISSIONER OF THE STATE OF )
INDIANA, in his official capacity, ON )
BEHALF OF THE INDIANA DEPARTMENT )
OF INSURANCE, )
)
Appellee-Respondent/Cross-Appellant. )
APPEAL FROM THE MARION SUPERIOR COURT
The Honorable Michael D. Keele, Judge
Cause No. 49D07-1105-PL-019374
May 13, 2013
OPINION - FOR PUBLICATION
ROBB, Chief Judge
Case Summary and Issues
First American Title Insurance Company (“First American”) filed a verified petition
for judicial review and declaratory relief against Stephen W. Robertson in his official
capacity as Insurance Commissioner of the State of Indiana (the “Commissioner”). First
American sought a declaration and judgment that the Commissioner’s order setting an
investigatory hearing was void because it was issued outside the statutory time frame. First
American appeals the trial court’s subsequent denial of its petition, raising the following
restated issues: 1) whether the Commissioner’s failure to comply with the statutory deadline
rendered his order void, and 2) whether the trial court erred by requiring a separate showing
of prejudice. On cross-appeal, the Commissioner appeals the trial court’s denial of his
motion to dismiss First American’s petition, raising the following restated issues: 1) whether
First American’s failure to exhaust its administrative remedies deprived the trial court of
subject matter jurisdiction over the petition, and 2) whether First American submitted
sufficient materials for judicial review. Concluding the Commissioner’s claim with regard to
the failure to exhaust administrative remedies is waived and there were sufficient materials to
enable judicial review, but that the Commissioner’s failure to comply with the statutory
deadline rendered his order void and the trial court erred by requiring a separate showing of
prejudice, we affirm in part, reverse in part, and remand.
Facts and Procedural History
First American is an insurer licensed to do business in the state of Indiana. In March
2009, the Commissioner appointed a third party to perform a market conduct examination of
2
First American. The third party examiner completed its examination and filed the market
conduct examination report (the “report”) with the Commissioner on September 30, 2010.
The Commissioner forwarded the report to First American on October 18, 2010. First
American filed its response and rebuttal on November 10, 2010. On December 20, 2010, the
Commissioner requested, and First American agreed, to retroactively extend the statutory
thirty day deadline for an additional thirty days. The parties met on January 26, 2011, at
which time they were unable to reach a resolution of the issues. The Commissioner
requested and First American agreed to extend the deadline to February 4, 2011. On March
21, 2011, the Commissioner, through his agents, requested that First American agree to a
third extension of time up through April 15, 2011. First American denied this request. On
April 15, 2011, the Commissioner issued an order appointing an administrative law judge and
setting an investigatory hearing on the report. On April 19, 2011, a notice of hearing was
issued by the administrative law judge, setting the hearing for July 12, 2011.
On May 17, 2011, First American filed a verified petition for judicial review and
declaratory relief with the trial court. First American sought a judgment and declaration that
the Commissioner’s failure to act on the report within the statutory time frame rendered his
order void. The Commissioner filed a motion to dismiss, arguing that First American failed
to serve the Attorney General with its petition and that it failed to submit the agency record to
the court. The trial court heard oral argument on the motion to dismiss on September 28,
2011. The court denied the motion, finding that First American properly served the Attorney
General and that the documents attached to the petition were sufficient for judicial review.
3
After both parties submitted briefs on the merits of the petition for review and the
Commissioner renewed his motion to dismiss on the ground that First American had not
properly filed an agency record with the court, the trial court heard oral argument on these
matters on April 23, 2012. The trial court denied the motion to dismiss, finding again that
the materials submitted were sufficient for judicial review. However, the court denied the
petition for judicial review and declaratory relief on the merits. In its order, the trial court
stated that under the guidelines of the Administrative Orders and Procedures Act (“AOPA”),
“the Court must find both that an agency action fits into one of the five aforementioned
categories and that the agency action prejudiced the petitioner,” and found that First
American did not meet its burden of proof with regard to the second prong of prejudice.
Appellant’s Appendix at 11. First American now appeals and the Commissioner cross-
appeals. Additional facts will be provided as necessary.
Discussion and Decision
I. Standard of Review
Judicial review of administrative decisions is governed by the AOPA. Ind. Code § 4-
21.5-2-0.1(a). When reviewing the decision of an administrative agency, we are bound by
the same standard of review as the trial court. The Kroger Co. v. Plan Comm’n of Town of
Plainfield, 953 N.E.2d 536, 539 (Ind. Ct. App. 2011), trans. denied. A court may set aside an
agency action if the petitioner was prejudiced by an agency action that fits into one of five
categories set forth in Indiana Code section 4-21.5-5-14(d). On appeal, to the extent the trial
court’s factual findings were based on a paper record, review is de novo. Equicor Dev., Inc.
4
v. Westfield-Washington Twp. Plan Comm’n, 758 N.E.2d 34, 37 (Ind. 2001). Similarly, we
review a trial court’s ruling on a motion to dismiss de novo where the facts are not in dispute
and the court ruled on a paper record. Wayne Cnty. Prop. Tax Assessment Bd. of Appeals v.
United Ancient Order of Druids-Grove No. 29, 847 N.E.2d 924, 926 (Ind. 2006).
II. Cross-Appeal
A. Subject Matter Jurisdiction
We address first the jurisdictional argument, as jurisdiction is a threshold issue. On
cross-appeal, the Commissioner argues that First American’s failure to exhaust its
administrative remedies deprived the trial court of subject matter jurisdiction over the
petition. This is the first time the Commissioner has raised this issue. The Commissioner
argues that this issue is properly before the court by citing the rule that subject matter
jurisdiction cannot be waived and may be raised at any time. First American argues that the
failure to exhaust administrative remedies goes to whether the trial court had jurisdiction over
this particular case and, as such, is a procedural error that can be waived.1 We agree with
First American.
While it is well-established that a court’s subject matter jurisdiction cannot be waived,
whether a particular error impacts a court’s subject matter jurisdiction is not as clear. Our
supreme court recently clarified the concept of subject matter jurisdiction and stated the
following:
1
First American also argues that it did not actually fail to exhaust its administrative remedies.
However, because we hold that the Commissioner is raising an untimely procedural error and has thus waived
5
Attorneys and judges alike frequently characterize a claim of procedural error
as one of jurisdictional dimension. The fact that a trial court may have erred
along the course of adjudicating a dispute does not mean it lacked jurisdiction.
....
Thus, while we might casually say, “Judge Flywheel assumed jurisdiction,” or
“the court had jurisdiction to impose a ten-year sentence,” such statements do
not have anything to do with the law of jurisdiction, either personal or subject
matter. Real jurisdictional problems would be, say, a juvenile delinquency
adjudication entered in a small claims court, or a judgment rendered without
any service of process. Thus characterizing other sorts of procedural defects as
“jurisdictional” misapprehends the concepts.
K.S. v. State, 849 N.E.2d 538, 541-42 (Ind. 2006) (emphasis in original) (holding that the
juvenile court’s alleged failure to approve by written order the filing of a delinquency
petition was a procedural error, and not a jurisdictional one, and thus could not be attacked
collaterally). In Packard v. Shoopman, our supreme court held that the alleged failure to
comply with a deadline for filing a petition for judicial review in the Tax Court was a
procedural rather than jurisdictional error despite the fact that “cases from this Court and the
Court of Appeals from time to time have described timely filing requirements as implicating
the ‘jurisdiction’ of the court.” 852 N.E.2d 927, 930 (Ind. 2006). The court noted that the
phrase, “‘jurisdiction over the particular case,’ is something of a misnomer and refers to
failure to meet procedural requirements.” Id. at 929-30. Because the error was procedural
and was not raised in a timely fashion, any objection to the timeliness of the filing was
waived. Id. at 932.
Our supreme court’s analysis in K.S. and Packard applies here. See St. Joseph Hosp.
v. Cain, 937 N.E.2d 903, 906 (Ind. Ct. App. 2010) (rejecting the argument that “the analysis
its claim regarding exhaustion, we need not address that issue.
6
of jurisdictional concepts in K.S. applies with less force in an AOPA case than it does in a
juvenile delinquency adjudication”), trans. denied. Like the error in Packard, the alleged
error here—the failure to exhaust administrative remedies—has often been described as
implicating a court’s subject matter jurisdiction. See, e.g., Johnson v. Celebration Fireworks,
Inc., 829 N.E.2d 979, 984 (Ind. 2005). Yet, in Packard, the court held that the error was
actually a procedural and not jurisdictional error. 852 N.E.2d at 932. Subject matter
jurisdiction is defined as “the power to hear and determine cases of the general class to which
any particular proceeding belongs.” K.S., 849 N.E.2d at 540. Here, it is clear that the
Marion Superior Court possessed jurisdiction over the general class of cases to which this
petition belonged. First American filed a petition for review of an order issued by the
Commissioner, head of an administrative agency, as contemplated by the AOPA. See Ind.
Code § 4-21.5-5-2. The Commissioner’s argument that First American failed to exhaust its
administrative remedies as set forth in Indiana Code section 4-21.5-5-4 goes towards the
jurisdiction of this particular case, and is thus a procedural and not jurisdictional error. See
Kennedy v. Town of Gaston, 923 N.E.2d 988, 994 (Ind. Ct. App. 2010) (holding that the
alleged failure to exhaust administrative remedies under the Unsafe Building Act was a
procedural rather than jurisdictional error and was thus waived when it was not raised in a
timely fashion).2 Because the Commissioner raises this alleged procedural error for the first
time on appeal, its claim in regard to exhaustion is waived.
2
The Commissioner claims that Kennedy is inconsistent with other, more recent, decisions issued by
this court. However, in all of those cases, the issue was whether the party had failed to exhaust its
administrative remedies, and not whether an objection to the failure to exhaust administrative remedies can be
7
B. Sufficiency of Materials Submitted
On cross-appeal, the Commissioner also appeals the trial court’s denial of its motion
to dismiss on the ground that First American failed to submit an agency record. The
Commissioner cites the statutory requirement that a petitioner seeking judicial review of an
agency action must request the agency record from the agency and then transmit that record
to the court. See Ind. Code § 4-21.5-5-13. First American did not make a written request for
the agency record from the Commissioner. Instead, it submitted with its petition to the court
a cover letter dated April 13, 2011, from the Commissioner’s attorney to First American’s
attorney, a copy of the order setting an investigatory hearing, the notice of hearing issued by
the administrative law judge, and a letter from First American’s attorney dated March 29,
2011, refusing to agree to a third extension of time. The trial court held that these materials
were sufficient to decide the issue presented for judicial review. We agree.
In Indiana Family and Social Services Admin. v. Meyer, our supreme court was
recently evenly divided on the issue of whether a trial court may proceed with a case where
the agency record was not timely filed, but the submitted materials contained sufficient facts
on which a determination could be made.3 927 N.E.2d 367, 371-72 (Ind. 2010). In that case,
waived. See Amerisafe Risk Serv., Inc. v. Estate of Wadsack, 980 N.E.2d 842, 846 (Ind. Ct. App. 2012)
(reversing the trial court’s denial of a motion to dismiss because the complaint should have been filed with the
Worker’s Compensation Board and not with the court), trans. denied; Bridges v. Veolia Water Indianapolis,
LLC, 978 N.E.2d 447, 459 (Ind. Ct. App. 2012) (affirming the trial court’s decision to dismiss the case
because the claim fell within the agency’s exclusive jurisdiction and exhaustion would not have been futile),
trans. denied; Outboard Boating Club of Evansville, Inc. v. Ind. State Dep’t of Health, 952 N.E.2d 340, 343
(Ind. Ct. App. 2011) (affirming the trial court’s decision to dismiss the case for failure to exhaust
administrative remedies), trans. denied. Thus, those cases are not on point.
3
Justice Sullivan did not participate in the decision, and the remaining four justices were equally
8
the issue on appeal was a question of fact regarding the valuation of some property. Id. at
369. The agency had admitted to error in its answer. Id. at 372. Two of the justices
determined that, in light of the admission, “there was nothing needed to resolve the [issue]
beyond facts established by the petition and answer, and the applicable law as set forth in the
regulations,” and, thus, the submitted documents were sufficient for judicial review. Id. The
two other justices disagreed, arguing that an agency record is required for judicial review,
and that holding otherwise would lead to future contests over whether the submitted records
were “complete enough” for review. Id. at 374. Further, the disagreeing justices noted that
in that case, if the court dismissed the case, it would be reviewed by a Medicare county office
and thus the petitioner would “receive all the further consideration to which the Court says
she is entitled.” Id. It is not clear to what extent this fact influenced the decision of the
disagreeing justices, and whether they would have held differently had their decision
precluded further review of the petitioner’s case.
This case is different from Meyer in multiple respects. First, the issue here is a pure
question of law. The issue presented for judicial review was whether the Commissioner’s
failure to comply with the statutory time frame rendered his order void. To the extent any
facts were necessary, they were included in the submitted materials. For example, the
hearing order issued on April 15, 2011, noted that the report that was to be the subject of the
hearing and that started the statutory timeframe running was filed on September 30, 2010. In
fact, the Commissioner acknowledged, in his brief filed with the trial court, that the order
divided on this issue.
9
“was not issued pursuant to the time frame outlined in Indiana Code § 27-1-3.1-11.”4
Appellant’s App. at 102. Because the issue was a question of law regarding compliance with
a statutory deadline, and there were no disputed facts, the submitted materials were sufficient
to allow judicial review of the issue.5
Moreover, most of the materials typically included in an agency record do not exist in
this case because no evidentiary hearing was conducted. Indiana Code section 4-21.5-3-
33(b) defines an agency record as consisting of the following:
(1) Notices of all proceedings.
(2) Any prehearing order.
(3) Any motions, pleadings, briefs, petitions, requests, and intermediate
rulings.
(4) Evidence received or considered.
(5) A statement of matters officially noticed.
(6) Proffers of proof and objections and rulings on them.
(7) Proposed findings, requested orders, and exceptions.
(8) The record prepared for the administrative law judge or for the ultimate
authority or its designee under sections 28 through 31 of this chapter, at
a hearing, and any transcript of the record considered before final
disposition of the proceeding.
(9) Any final order, nonfinal order, or order on rehearing.
4
As noted below, the Commissioner has now changed his position on appeal and claims that the
statutory deadline is flexible.
5
The Commissioner claims that the trial court erred by relying on the allegations in First American’s
petition. However, to the extent the trial court relied upon them to find that First American failed to satisfy its
burden of proof with regard to prejudice, we conclude below that no separate showing of prejudice was
required. Any other facts that came from the petition merely established the timeframe following the filing of
the report, which was not in dispute.
10
(10) Staff memoranda or data submitted to the administrative law judge or a
person presiding in a proceeding under sections 28 through 31 of this
chapter.
(11) Matters placed on the record after an ex parte communication.
Because an evidentiary hearing was not conducted, there was no evidence received or
considered, no statement of matters officially noticed, and no proposed findings or requested
orders, for instance. And any order or notice issued by the Commissioner or the
administrative law judge was submitted to the court with the petition. The Commissioner
points to seventeen items that it claims should have also been included as part of the agency
record. However, a review of these items reveals that most of them relate to the market
conduct examination and are dated prior to the issuance of the report, which started the
statutory timeframe running. The only two items listed by the Commissioner that did not pre-
date the issuance of the report are the report itself and communications between the
Commissioner and First American attempting to schedule a settlement hearing during
January 2011. None of these items were necessary for the narrow question of law presented
to the trial court for judicial review—whether the Commissioner’s failure to issue its order
within the statutory timeframe rendered it void.6 And, thus, the materials submitted by First
American were sufficient for review. See Izaak Walton League of Am., Inc. v. DeKalb Cnty.
Surveyor’s Office, 850 N.E.2d 957, 965 (Ind. Ct. App. 2006) (holding the materials
6
The Commissioner claims that these materials were necessary to determine the issue of whether the
Commissioner’s failure to comply with the statutory deadline prejudiced First American. However, even if this
is true, it is of no consequence, because, as we conclude below, the trial court erred by requiring a separate
showing of prejudice.
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submitted were sufficient because the record should include “all that is necessary in order for
the reviewing court to accurately assess the challenged agency action”), trans. denied. We,
therefore, affirm the trial court’s denial of the Commissioner’s motion to dismiss.
III. Appeal
A. Failure to Comply with Statutory Deadline
Indiana Code section 27-1-3.1-11 mandates that:
(a) Within thirty (30) days after the end of the period allowed for the
receipt of written submissions or rebuttals, the commissioner shall . . . enter
an order:
(1) adopting the examination report . . . ;
(2) rejecting the examination report . . . ; or
(3) calling for an investigatory hearing with no less than twenty (20) days
notice to the company for purposes of obtaining additional
documentation, data, information and testimony.
Here, the Commissioner chose to call for an investigatory hearing but waited over thirty days
from the end of the period allowed for the receipt of written submissions or rebuttals.7 At the
trial court level, the Commissioner acknowledged that the order “was not issued pursuant to
the time frame outlined in Indiana Code § 27-1-3.1-11,” Appellant’s App. at 102, but now,
on appeal, claims that he has flexibility as to when to respond to the report and that the
“shall” in the statute is not mandatory. We disagree.
7
Submissions and rebuttals are allowed within thirty days of issuance of the report. Ind. Code § 27-1-
3.1-10(b). In this case, the deadline for rebuttals and statements was around November 18, 2010, which First
American complied with by submitting its rebuttal on November 10, 2010. Thus, the deadline for issuing an
12
“The first and often the only step in resolving an issue of statutory interpretation is the
language of the statute.” Shell Oil Co. v. Meyer, 705 N.E.2d 962, 972 (Ind. 1998). Here,
Indiana Code section 27-1-3.1-11 states that “within thirty (30) days . . . the commissioner
shall . . . enter an order.” (Emphasis added.) This language suggests that the thirty day
requirement is mandatory. See State, Ind. Civil Rights Comm’n v. Indianapolis Newspapers,
Inc., 716 N.E.2d 943, 946 (Ind. 1999) (finding that the language of statutory provision which
states “the commission shall, not later than thirty (30) days after the election is made, file a
civil action” suggested that the thirty day requirement was mandatory, not directory). In
addition, Indiana case law presumes that “shall” is mandatory “unless it appears clear from
the context or the purpose of the statute that the legislature intended a different meaning.”
United Rural Elec. Membership Corp. v. Ind. & Mich. Elec. Co., 549 N.E.2d 1019, 1022
(Ind. 1990).
The Commissioner claims that the “shall” is not mandatory because the statutory
provision governing the time period allowed for the receipt of submissions and rebuttals
allows the Commissioner to extend that time period if in his “sole discretion, [he] determines
that an extension is appropriate or necessary.” See Ind. Code § 27-1-3.1-10(b). However,
this provision contemplates that an extension is requested by the company which was the
subject of the market conduct examination. Further, it limits any extensions to those that are
“appropriate or necessary,” see Ind. Code § 27-1-3.1-10, and thus the Commissioner cannot
“extend the deadline for an investigatory hearing merely by extending the time for rebuttals
order was around December 18, 2010. The order here was issued over four months from that deadline, and
13
and statements,” see Brief of Appellee and Cross Appeal at 27. In fact, explicitly granting
the Commissioner the discretion to allow for an extension of time for rebuttals and
statements reflects that the thirty day deadline in that statutory provision is mandatory. The
statutory provision setting forth a thirty day timeframe for issuance of an order by the
Commissioner is similarly mandatory, but does not include any language allowing for an
extension. From this omission, we can presume the legislature purposely chose not to allow
the Commissioner to extend the deadline to issue its order. See Andrianova v. Ind. Family &
Soc. Serv. Admin., 799 N.E.2d 5, 16 (Ind. Ct. App. 2003) (“When language is used in one
section of a statute but omitted from others, courts indulge a general presumption that [the
legislature] acted intentionally and purposely in so doing.”). Thus, when the mandatory
statutory deadline passed, the Commissioner no longer had the authority to issue an order
with regard to the report. The Commissioner’s order was void.
B. Separate Showing of Prejudice
Under AOPA, a court may set aside an agency action if
it determines that a person seeking judicial relief has been prejudiced by an
agency action that is:
(1) arbitrary, capricious, an abuse of discretion, or otherwise not in accordance
with law;
(2) contrary to constitutional right, power, privilege, or immunity;
(3) in excess of statutory jurisdiction, authority, or limitations, or short of
statutory right;
(4) without observance of procedure required by law; or
(5) unsupported by substantial evidence.
over sixty days from the last agreed upon extension of February 4, 2011.
14
Ind. Code § 4-21.5-5-14(d). The trial court stated that it “must find both that an agency
action fits into one of the five aforementioned categories and that the agency action
prejudiced the petitioner,” and found that First American failed to meet its burden of proof
with regard to the second prong of prejudice. Appellant’s App. at 11. On appeal, First
American argues that the trial court erred by requiring a separate showing of prejudice. We
agree.
As we conclude above, by failing to comply with a mandatory statutory deadline, the
Commissioner acted without observance of procedure required by law and in excess of its
statutory authority. No Indiana caselaw requires proving anything beyond establishing that
the agency action at issue falls into one of the five enumerated categories set forth in Indiana
Code section 4-21.5-5-14(d) in order to obtain relief. See, e.g., A.B. v. State, 949 N.E.2d
1204, 1217 (Ind. 2011) (stating that the “AOPA specifies five instances under which judicial
relief should be granted due to prejudice by an agency action: if the agency action is [listing
the five enumerated categories]”) (emphasis added). Thus, we find that First American
satisfied its burden of proof and was entitled to relief.
Conclusion
The Commissioner waived its claim regarding exhaustion of administrative remedies
by waiting to raise the issue for the first time on appeal. Because the materials submitted by
First American with its petition were sufficient for judicial review, the trial court properly
considered the merits of First American’s petition. Thus, we affirm the court’s denial of the
Commissioner’s motion to dismiss. We conclude, however, that the Commissioner’s failure
15
to comply with the statutory deadline rendered his order void and that the trial court erred by
requiring a separate showing of prejudice. Thus, we reverse the trial court’s denial of First
American’s verified petition for judicial review and declaratory relief and remand with
instructions to grant the petition.8
Affirmed in part, reversed in part, and remanded.
FRIEDLANDER, J., and CRONE, J., concur.
8
We note that in many instances, when a court sets aside an agency action, it remands the case to the
agency for further proceedings. See Ind. Code § 4-21.5-5-15. Considering our holding that the
Commissioner’s failure to comply with the statutory deadline rendered his order void and he can no longer take
action on the report that was the subject of the order, remand to the agency would serve no purpose and is,
therefore, unnecessary. See Ind. State Bd. of Educ. v. Brownsburg Cmty. Sch. Corp., 865 N.E.2d 660, 668
(Ind. Ct. App. 2007) (“Simply put, where remand would serve no purposes—as in instances where no
additional issues remain for determination—remand is unnecessary.”). On remand, the trial court must simply
issue an order granting First American’s petition and declaring the Commissioner’s order void.
16