Oelze v. Score Sports Venture

                                                                      SECOND DIVISION
                                                                         March 30, 2010




No. 1-09-1476


RENATE OELZE,                                              )   Appeal from the
                                                           )   Circuit Court of
               Plaintiff-Appellant,                        )   Cook County
                                                           )
v.                                                         )
                                                           )
SCORE SPORTS VENTURE, LLC d/b/a Score                      )   Honorable
Tennis and Fitness Center,                                 )   Kathy M. Flanagan,
                                                           )   Judge Presiding.
               Defendant-Appellee.



       JUSTICE KARNEZIS delivered the opinion of the court:

       Plaintiff Renate Oelze filed an action alleging negligence and willful and wanton

misconduct against defendant ABRIA, INC., d/b/a Score Tennis & Fitness Center1 for

injuries she sustained while playing tennis at defendant’s tennis club. Plaintiff had

previously signed a membership agreement containing a statement releasing

defendant from liability for any injuries plaintiff might sustain when using defendant’s

equipment and facilities. The court dismissed plaintiff’s negligence count and granted

summary judgment to defendant on plaintiff’s willful and wanton misconduct count. On

       1
           Plaintiff incorrectly sued defendant as “Score Sports Venture, LLC, d/b/a

Score Tennis & Fitness Center.” ABRIA, d/b/a Score Tennis & Fitness Center,

answered the complaint.
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appeal, plaintiff asserts the court erred in (1) dismissing her negligence claim because

(a) she did not voluntarily waive her right to sue defendant for negligence when she

signed the release and, alternatively, (b) her injury was caused by a circumstance that

did not ordinarily accompany the game of tennis and was, therefore, not covered by the

release; (2) granting summary judgment to defendant on the willful and wanton count

because there exists a question of fact regarding whether defendant exhibited a

conscious disregard for the safety of its patrons; and (3) finding that defendant’s

responses to plaintiff’s request to admit were proper. We affirm in part, reverse in part

and remand.

                                       Background

       Defendant is the owner and operator of an indoor tennis club. Plaintiff has been

a member of the tennis club for over 10 years. On October 5, 2005, a club employee

presented her with a “Players Club Membership Agreement” covering her membership

for the upcoming tennis season. She had signed similar agreements in previous years.

The agreement included a statement under which plaintiff released defendant “from any

and all liability for any damage or injury” plaintiff might receive while using defendant’s

equipment and facilities and assumed all risk for claims rising from the use of the

equipment and facilities. Plaintiff signed the agreement.

       On February 10, 2006, plaintiff was playing a tennis match on defendant’s tennis

court 5. Defendant’s courts are separated from an access/service walkway by a heavy,

black, floor-to-ceiling curtain at the back of each court. Players access the courts from

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the walkway and defendant stores equipment in the walkway. Returning a lob during

her match, plaintiff ran to the back of the court and ran into the curtain trying to return

the shot. Her effort pushed the curtain back slightly and she caught her foot in a rope

exercise ladder lying behind the curtain. Plaintiff fell, fracturing her elbow and tearing

her rotator cuff. The ladder was not visible from the court before the accident. Only

after the accident, when a witness to the accident pushed the curtain back, was the

ladder visible.

       Plaintiff filed suit for negligence, asserting defendant was negligent in placing

the ladder or allowing it to remain on the floor behind the curtain where it could not be

seen from the court knowing that it would be a tripping hazard to anyone playing tennis

on the court. Defendant moved to dismiss pursuant to section 2-619(a)(9) of the Illinois

Code of Civil Procedure (735 ILCS 5/2-619(a)(9) (West 2008)). It asserted that

plaintiff, by signing the membership agreement containing the release clause,

voluntarily waived liability on behalf of defendant.

       Plaintiff responded by asserting she did not voluntarily waive liability on behalf of

defendant. By affidavit and deposition, she stated that she chose to make automatic

payments for her membership dues and signed the form thinking that it was an

authorization form for the automatic deductions from her credit card. When presented

with the form, she asked the club employee who presented the form to her what it was

and was told it was an authorization form for the automatic payments. Plaintiff saw that

the $135 monthly fee was correct and signed the form on the only signature line. She

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did not see that the form contained a release.

       Plaintiff stated in a deposition that she played at the club three or four times a

week and, besides using the courts, regularly used the treadmills and weights available

in the workout area of the club. Walking through the access walkways, she always saw

a “a lot of stuff” behind the curtains, such as tennis carts, padded concrete pillars, an

equipment box and loose tennis balls. It was her habit, as she walked through the

access walkway, to kick errant tennis balls from the middle of the walkway to the side,

close to the curtain, so she would not step on the balls as she walked. She had walked

through the walkway on the way to her match the morning of the accident but did not

see the ladder. During the match, plaintiff had run to the back of the court to return a

shot, and “got stuck with [her] foot” in the curtain. She thought she had gotten caught

in a hole in the curtain but saw the culprit was a rope ladder when someone lifted the

curtain to see what had trapped her. She had not known the ladder was there.

       Plaintiff testified it was unavoidable that a player would come in contact with the

curtain at some point when chasing a deep ball but that you cannot get hurt hitting the

curtain. Only if something that should not be there is too close behind the curtain, such

as a cart with balls, could one get hurt. The player’s goal is not, however, to hit the

curtain with her body, because then the player could not get to the ball anyway. The

curtains are heavy and give a little when touched. Only if a player ran “really hard to

it,” with all of her force, would a curtain give more.

       Connie Stinek and Mary Gallagher testified by deposition that they witnessed

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plaintiff’s accident. Stinek, the tennis director for another club, pushed the curtain back

after the accident and saw the rope ladder. When she was leaving the court, she saw

“other teaching equipment, teaching carts, you know, other cones and those kinds of

things there” in the walkway. Stinek remembered thinking when she saw the

equipment, “oh boy, that is not real safe.” The equipment, including the ladder,

appeared tennis specific and was all equipment used at her club as well. Her club had

a separate area away from the walkway for such equipment. Gallagher testified she

saw plaintiff go back against the curtain when she reached to hit the ball to return a lob.

She saw the curtain push back when plaintiff made contact, plaintiff’s foot get caught in

“some kind of netting,” which was “right by the backdrop or right behind it,” and plaintiff

go down.

       Jeff Schuetz, the club tennis pro supervising plaintiff’s match, testified in his

deposition that players could run a few inches or feet into the dividing curtains while

playing on the courts. He stated the walkways should, therefore, be kept clear of

equipment and other tripping hazards. One of his responsibilities, as it was for all the

club teaching and fitness staff, was to keep the floors clear of any tripping hazards. He

had taught the cardio-fitness class which used the equipment Stinek saw in the

walkway, including the ladder, but did not remember whether he had used the ladder in

class that morning. It was Schuetz’s responsibility to retrieve the equipment and put it

away after the fitness class. None of the equipment should have been on the floor

behind the curtain. It was kept in a large green equipment storage box kept two feet

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from the back of the curtains. Although Schuetz typically put the fitness equipment

away after class, sometimes class members did the cleanup. He did not recall who

performed the cleanup that morning. He did not see the ladder prior to the accident. It

was Schuetz’s practice to walk through the walkway every morning and pick up stray

balls and anything that needed cleaning up. He walked through the walkway that

morning and did not see the rope ladder. Had he seen it on the floor, he would have

picked it up and put it away.

           Lisa Paolella, the club’s general manager, testified by deposition that the ladder

was used in fitness training sessions at the club. She stated everyone in the class will

help bring the equipment out before class and put it back after class, “a group effort,”

but the trainer or pro leading the class makes sure the equipment is put back. The

ladder is to be used only for supervising training sessions but anyone at the club has

access to it. Paolella testified she and all the teaching and fitness pros at the club

have responsibility for the maintenance and pick up of the facility to keep the floor free

of hazards. She stated “we don’t allow debris to remain on the tennis court” because it

would be unsafe. She found it “likely” that anyone running into the curtain would cause

it to move back “a few inches.” She found moving the curtain back “a few feet is hardly

likely.”

           Paolella testified the club does not store equipment up against the curtain “in

case someone does fall into the curtain.” It would not be safe. She stated that, for the

safety of the tennis players, the area right behind the curtain must be free of objects.

                                                6
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She stated if she was walking through the walkway and saw the ladder on the floor

behind the curtain she would pick it up and her employees were trained to do the same.

On the morning before plaintiff’s match, the walkway would have been cleaned by the

club’s maintenance person. He cleaned the walkways three days a week. Cleaning

involved picking up any stray balls and rackets, placing the carts where they were

supposed to be and sweeping and mopping the floors. It was part of the maintenance

person’s job to pick up a fitness ladder if he saw it on the floor, and from her experience

with the man, he would have done so. Paolella testified Schueltz would have walked

the walkway prior to the match to make sure there was nothing on the floor and have

picked up anything in the walkway and behind the curtain.

       Paolella testified the ladder was normally kept in an equipment box located

behind court 5. The box had been there for years and contained medicine balls, free

weights and small weights, besides the ladder. The carts with balls were to be kept

behind the metal beams in the hallway, away from the curtains, so that someone did

not crash into a cart. There had not been any previous accidents involving training

equipment on the floor behind a curtain.

       Plaintiff moved for leave to file a first amended complaint in order to add a count

for willful and wanton misconduct. She alleged defendant, with superior knowledge of

the equipment placed in its facility, exhibited a conscious indifference to the safety of

others by placing the ladder, which is unrelated to the game of tennis and unlikely to be

anticipated by a tennis payer, in a concealed area, creating a tripping hazard trap or by

                                             7
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allowing it to be so placed.

       On September 26, 2007, the court granted plaintiff leave to file her first amended

complaint but dismissed plaintiff’s negligence claim with prejudice, finding the waiver

clear, enforceable and properly procured by defendant and the injury foreseeable.

       On May 8, 2009, the court granted summary judgment to defendant on the willful

and wanton misconduct count, finding no evidence to show defendant knew the ladder

was on the ground behind the curtain or that it posed a danger or had a conscious

disregard or utter indifference to the safety of others. The court denied plaintiff’s

“motion to deem admitted” her request to admit the validity and necessity of her

medical expenses. Plaintiff had asserted that defendant’s response to her request to

admit was deficient because it did not set forth a good-faith detailed reason why certain

requests could not be admitted. The court found that the question of the sufficiency of

defendant’s answers was moot given the court’s grant of summary judgment to

defendant but noted that it found defendant’s answers to the request were proper.

Plaintiff filed its timely notice of appeal from the court’s orders on June 4, 2009.

                                           Analysis

                               1. Dismissal of Negligence Count

                                    a. Standard of Review

       Plaintiff argues the court erred in dismissing her negligence count based on its

finding that the release from liability plaintiff signed as part of her membership

agreement was valid and enforceable and the danger posed by the ladder foreseeable.

                                              8
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Under section 2-619, a valid cause of action is presumed but barred by an affirmative

matter, a defense which negates the plaintiff's cause of action. 735 ILCS 5/2-619(a)(9)

(West 2008); Kedzie & 103rd Currency Exchange, Inc. v. Hodge, 156 Ill. 2d 112, 116-

17, 619 N.E.2d 732, 735 (1993). The defense or affirmative matter must be apparent

on the face of the pleading attacked or be supported by affidavit. Van Meter v. Darien

Park District, 207 Ill. 2d 359, 367-68, 379, 799 N.E.2d 273, 278, 285 (2003). The

existence of a valid release such as defendant claims here is an affirmative matter

defeating plaintiff’s claim. Weisblatt v. Colky, 265 Ill. App. 3d 622, 626-27, 637 N.E.2d

1198, 1201 (1994). There is no question that plaintiff signed the release contained in

the membership agreement. Given the existence of a release, plaintiff, as the party

opposing its use, has the burden of attacking its validity. Weisblatt, 265 Ill. App. 3d at

626, 637 N.E.2d at 1200. Interpreting all pleadings in the light most favorable to the

nonmoving party, we must determine "whether the existence of a genuine issue of

material fact should have precluded the dismissal or, absent such an issue of fact,

whether dismissal is proper as a matter of law." Kedzie & 103rd Currency Exchange,

Inc., 156 Ill. 2d at 116-17, 619 N.E.2d at 735. We review a section 2-619 dismissal de

novo. Van Meter, 207 Ill. 2d at 368, 799 N.E.2d at 278.

                                  b. Involuntary Waiver

       In Illinois, a party may contract to avoid liability for its own negligence. Garrison

v. Combined Fitness Centre, Ltd., 201 Ill. App. 3d 581, 584, 559 N.E.2d 187, 189

                                             9
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(1990). Barring fraud or willful and wanton negligence, such a release or exculpatory

agreement is valid and enforceable “unless: (1) there is a substantial disparity in the

bargaining position of the two parties; (2) to uphold the exculpatory clause would be

violative of the public policy; or (3) there is something in the social relationship between

the two parties that would militate against upholding the clause.” Garrison, 201 Ill. App.

3d at 584, 559 N.E.2d at 189-90. Plaintiff does not assert the court erred in finding the

release enforceable because there exists a disparity in the bargaining positions

between defendant and herself or the clause violates public policy or the parties had a

social relationship affecting the validity of the release. Instead, plaintiff argues

dismissal of her negligence count was improper because the circumstances

surrounding her execution of the agreement create a question of fact as to whether the

release was fairly obtained or executed because she was misled into signing the

release.

       A release or exculpatory agreement can be set aside if there is either fraud in

the execution or fraud in the inducement. Bien v. Fox Meadow Farms Ltd., 215 Ill. App.

3d 337, 341, 574 N.E.2d 1311, 1315 (1991). Fraud in the execution occurs when the

plaintiff was induced to sign the agreement not knowing it was a release, but believing

it to be another type of document; fraud in the inducement occurs when the party is

induced to enter into the release by false representations by the other party. Bien, 215

Ill. App. 3d at 342, 574 N.E.2d at 1315. However, a party has a general duty to read

documents before she signs them, and her failure to do so will not render the document

                                             10
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invalid. Bien, 215 Ill. App. 3d at 342, 574 N.E.2d at 1315. We find no question of fact

raised by the circumstances of plaintiff’s signing of the release and the court could

properly find the release enforceable.

      Plaintiff asserts she was told by one of defendant’s employees that the form was

for authorization of payment of her membership dues, she was not told there was

anything else contained on the form, and she did not know she was signing a release

when she signed the agreement. In an affidavit, plaintiff stated that, when asked to

sign the document, she asked what she was signing and was told it was an

authorization form authorizing the club to take automatic payments from her account.

Relying on that representation, she signed the form on its only signature line believing

the form was as represented to her. She stated she did not read anything other than

the amount of monthly dues to make sure that was correct, did not voluntarily believe

she was signing a waiver for injury claims and “did not even think that the form

authorizing such payments would include any contractual language unrelated to [her]

financial accounts.”       We do not find, as plaintiff asserts, that a reasonable person

could believe that the document plaintiff signed was a “financial document to simply

authorize payments as defendant represented.” It may well be that defendant’s

employee told plaintiff the form was a payment authorization form. This is entirely true.

The form is, for the most part, concerned with the payment and/or refunding of

membership dues and the possibility of additional charges. But it is more than just a

simple authorization for automatic payments of plaintiff’s membership dues and, had

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plaintiff bothered to look at anything on the form beyond the fee amount, she would

have seen this.

       The release is incorporated into the membership agreement. That agreement

consists of a single page, titled in large bold lettering “PLAYERS CLUB MEMBERSHIP

AGREEMENT.” There are then lines to be completed with the dollar amount of the

membership dues, here shown to be $135 “monthly dues,” followed by lines for the

member’s name, address and contact information. The next section of the form is titled,

in much smaller font: “AUTHORIZATION FOR AUTOMATIC MONTHLY PAYMENTS.”

It consists of a paragraph titled “CREDIT CARD AUTHORIZATION” comprised of very

small font delineating the details of the parties agreement regarding the automatic

payments.

       The next section on the form is titled, in the same size font as the previous title,

“TERMS OF MEMBERSHIP.” Under that title, in tiny font, is a paragraph detailing the

member’s rights and duties under the agreement, the nonrefunding of membership

dues and lastly, in the final sentence, the following release:

       “I hereby release SCORE Tennis & Fitness and its owners and employees from

       any and all liability for any damage or injury, which I may receive while utilizing

       the equipment and facilities and assume all risk for claims rising from the use of

       said equipment and facilities.”2


       2
           The only copy of the membership agreement in the record is an extremely

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Below this is a section of boxed text, in larger font, regarding the length of the

membership and possible additional charges. The box is followed by a signature line

and a date line. Plaintiff signed and dated the form and wrote “same” for both her

address and credit card information.

       The titles “AUTHORIZATION FOR AUTOMATIC MONTHLY PAYMENTS” and

“TERMS OF MEMBERSHIP” are in almost identical font size and clearly legible. The



blurry copy of a facsimile copy of the agreement. It is almost impossible to read the

sections in the larger fonts, let alone the “terms of membership” section containing the

release. The inclusion of a large-size font transcript of the “terms of membership,”

probably prepared by one of the parties so that the circuit court could read the

language of the “terms of membership” section, is the only reason we are able to read

this section. However, given that plaintiff does not assert the original form with which

she was presented was illegible and that the larger font “authorization for monthly

payments” section is almost as impossible to read as the “terms of membership

section,” we assume the illegibility of the form in the record is entirely due to the poor

facsimile copy and the original was legible. In the absence of a sufficient record, we

must resolve any doubts arising from the incompleteness of the record against the

appellant and presume the trial court's actions conformed to the law and its rulings

were supported by the evidence, or lack thereof. Foutch v. O'Bryant, 99 Ill. 2d 389,

392, 459 N.E.2d 958, 959 (1984).

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“TERMS OF MEMBERSHIP” title is an obvious indication that there is more contained

in the form than just a payment authorization. There is no question that, as plaintiff

asserts, the font for the text in the “TERMS OF MEMBERSHIP” section encompassing

the release is tiny, the smallest font in the agreement, and that, size-wise, the most

space in the agreement is taken by the sections concerning the monthly dues,

identification and credit card authorization information. There is also no question that

the section containing the release is hard to read because of the size of the font. But

plaintiff does not state that it is impossible to read. She does not assert that she failed

to read it because it was so small or was illegible. She states she could have read it

but did not because she thought the form was only about her financial obligations.

Plaintiff asserts defendant’s employee presented the agreement in the context of their

discussion of payment for membership, that the form needed to be signed to authorize

payment. She does not assert that the employee purposely misled her into thinking the

agreement was only about her financial obligations, although this can be inferred. But

even if the employee had misled her to this extent, plaintiff had a duty to read the

agreement before she signed it. She did not read it. She was not prevented from

reading it. It was her own decision not to read it. Had plaintiff read the agreement, she

would have seen the release, which is legible and explicitly states in clear and common

terms that plaintiff releases defendant from liability for injuries arising from and

assumes all risk arising from the use of defendant’s equipment and facilities. Her

failure to read the release should not be held against defendant.

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                                      c. Foreseeable Risk

       Plaintiff also argues that a question of fact exists regarding whether the danger

created by the ladder, which was unrelated to the game of tennis and hidden behind

the curtain outside the court of play, is the kind of risk which would have been

reasonably contemplated to fall within the release. A release, to be valid and

enforceable, “should contain clear, explicit, and unequivocal language referencing the

types of activities, circumstances, or situations that it encompasses and for which the

plaintiff agrees to relieve the defendant from a duty of care.” Garrison, 201 Ill. App. 3d

at 585, 559 N.E.2d at 190. The release here is extremely broad, providing that plaintiff

releases defendant from liability for injuries she sustains “while utilizing the equipment

and facilities” and she assumes “all risk for claims rising from the use of said equipment

and facilities.” It is uncontested that plaintiff was playing on defendant’s court, i.e.,

using defendant’s facilities, when she suffered her injury. Plaintiff does not assert that

the language of the release is not clear. Therefore, plaintiff having agreed to assume

the risk for her use of the club’s “equipment and facilities,” defendant is presumably not

liable for plaintiff’s injuries suffered during her use of its court facilities. Plaintiff

asserts, however, that defendant is liable because the injury caused by the ladder was

not within the scope of possible dangers covered by the release.

       The foreseeability of a danger is an important element of the risk a party

assumes and often defines the scope of an exculpatory release agreement. Platt v.


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Gateway International Motorsports Corp., 351 Ill. App. 3d 326, 331, 813 N.E.2d 279,

284 (2004). The plaintiff must be put on notice by the release of the range of dangers

for which she assumes the risk of injury, enabling her to minimize the risks by

exercising a greater degree of caution. Platt, 351 Ill. App. 3d at 331, 813 N.E.2d at 284;

Garrison, 201 Ill. App. 3d at 585, 559 N.E.2d at 190. Although the precise occurrence

which caused an injury need not have been contemplated by the parties when the

release was signed, the injury must fall “within the scope of possible dangers”

accompanying the activity and, thus, have been reasonably contemplated by the

plaintiff and covered by the release. Platt, 351 Ill. App. 3d at 331, 813 N.E.2d at 284;

Garrison, 201 Ill. App. 3d at 585, 559 N.E.2d at 190.

       Plaintiff argues that the injury caused by the ladder was not within the scope of

possible dangers covered by the release because the ladder was not a piece of

equipment being used by her or by anyone else in her match and was unrelated to the

game of tennis. She asserts, therefore, assuming arguendo that she did voluntarily

sign the release, the injury was not something for which she could reasonably have

assumed the risk. Defendant responds that the ladder may not have been used by

plaintiff but it is used regularly by other club members and is, therefore, part of the

club’s equipment and facilities and thus covered by the release.

       There is no question that the ladder is part of the club’s equipment. Schuetz’s

testimony shows the ladder is used regularly in organized cardio-fitness classes at the



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club. The question is whether plaintiff’s tripping on this piece of equipment while

playing tennis falls “within the scope of possible dangers” accompanying tennis and,

thus, reasonably contemplated by the plaintiff

       From her deposition, it is clear that plaintiff is an experienced tennis player and

has played at the club several times a week for many years. She stated it is usual in a

tennis match to run to the back of the court in order not to miss a return shot and, if

necessary, into the curtain, and that the curtain would give into the walkway a little if

touched. Plaintiff testified it was unavoidable that a player would come in contact with

the curtain at some point when chasing a deep ball but that one cannot get hurt hitting

the curtain. Only if something is too close behind the curtain that should not be there,

such as a cart with balls, could one get hurt. Tennis pro Schuetz and club manager

Paolella confirm this. Plaintiff stated she had walked through the club’s access

walkways many times and knew they contained equipment, pillars, carts and stray

tennis balls behind that curtain.

       It is clear from the evidence that any equipment on the walkway floor closely

behind the curtain can be a hazard for a player running into the curtain. This is why the

club endeavored to keep the walkway clear. Plaintiff could have reasonably presumed

that, should she run into the curtain, she might step or trip on something behind the

curtain. It is entirely foreseeable that, if plaintiff accidently ran into the curtain to return

a shot or turned her foot under the curtain, she could trip over or be hurt by any club


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equipment immediately behind the curtain, whether a cart or a ball or, as in this case,

an exercise ladder. Granted, plaintiff had not used the ladder in her tennis match. But

the ladder is part of the club’s equipment and facilities. It is used in classes to make

tennis players more fit. Fellow club-director Stinek’s testimony shows a similar ladder

is used at her tennis facility. All of the equipment behind the curtain is tennis-related.

We find the ladder is encompassed by the “equipment” specified in the release and

injury sustained from tripping on an exercise ladder is within the scope of possible

dangers accompanying playing tennis at the club. The court did not err in finding the

injury foreseeable and covered by the release.

            2. Summary Judgment on Willful and Wanton Misconduct Count

       Plaintiff argues the court erred in granting summary judgment to defendant on

plaintiff’s willful and wanton misconduct count because there is a question of fact

regarding whether defendant exhibited a conscious disregard for the safety of others.

A drastic means of disposing of litigation, a motion for summary judgment is granted

only when, after construing the pleadings, depositions, admissions and affidavits on file

strictly against the movant and liberally in favor of the opponent, the court finds no

genuine issue as to any material fact and that the moving party is entitled to a judgment

as a matter of law. Willett v. Cessna Aircraft Co., 366 Ill. App. 3d 360, 368, 851 N.E.2d

626, 633 (2006); Purtill v. Hess, 111 Ill. 2d 229, 240-41, 489 N.E.2d 867, 871 (1986).

The purpose of summary judgment is not to try a question of fact but to determine


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whether one exists. Golden Rule Insurance Co. v. Schwartz, 203 Ill. 2d 456, 462, 786

N.E.2d 1010, 1014 (2003). We review the trial court's entry of summary judgment de

novo. Golden Rule Insurance Co., 203 Ill. 2d at 462, 786 N.E.2d at 1014.

       Willful and wanton acts show "actual or deliberate intent to harm" or, if not

intentional, show "an utter indifference to or conscious disregard for a person's own

safety or the safety or property of others." Pfister v. Shusta, 167 Ill. 2d 417, 421, 657

N.E.2d 1013, 1016 (1995). Plaintiff does not allege that defendant intentionally harmed

her. Rather, plaintiff argues that genuine issues of material fact exist regarding

whether defendant acted with conscious disregard for her well-being. A nonintentional

willful or wanton act is committed under circumstances showing a reckless disregard for

the safety of others such as, for example, when a party (a) fails, after knowledge of an

impending danger, to exercise ordinary care to prevent the danger or (b) fails to

discover the danger through recklessness or carelessness when it could have been

discovered by the exercise of ordinary care. American National Bank & Trust Co. v.

City of Chicago, 192 Ill. 2d 274, 285, 735 N.E.2d 551, 557 (2000). "More than mere

inadvertence or momentary inattentiveness which may constitute ordinary negligence is

necessary for an act to be classified as wilful and wanton misconduct." Stamat v.

Merry, 78 Ill. App. 3d 445, 449, 397 N.E.2d 141, 145 (1979). The party doing the

wanton act or failing to act “must be conscious of his conduct, and, though having no

intent to injure, must be conscious, from his knowledge of the surrounding



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circumstances and existing conditions, that his conduct will naturally and probably

result in injury.” Bartolucci v. Falleti, 382 Ill. 168, 174, 46 N.E.2d 980, 983 (1943).

Whether conduct amounts to willful and wanton negligence is generally a question of

fact for the jury to determine. Canning v. Barton, 264 Ill. App. 3d 952, 955, 637 N.E.2d

702, 704 (1994)

       Plaintiff asserts defendant’s conduct was willful and wanton because, with

superior knowledge of the equipment placed in its facility, it exhibited a conscious

indifference to the safety of others by placing the ladder, which is unrelated to the

game of tennis and unlikely to be anticipated by a tennis payer, in a concealed area

creating a tripping hazard trap or by allowing it to be placed there. There is no

question that the club and its employees knew that placing an object on the floor

closely behind a court curtain, hidden from the view of tennis players using the court,

creates a dangerous hidden tripping hazard. There is also no question that the ladder

was part of the equipment defendant uses in its fitness classes, was only to be used

under the supervision of one of defendant’s employees, may have been used in the

fitness class held on court 5 immediately prior to plaintiff’s match and is usually placed

in or on top of the equipment box stored in the walkway behind the curtain. There is no

question defendant’s employee Schuetz led the fitness class that morning, regularly

used the ladder in his fitness classes, may have used the ladder in class that morning,

was responsible for putting the equipment away, ordinarily would have put the



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equipment away and did not know who put the equipment away that morning.

      Plaintiff asserts the above creates a question of fact regarding whether

defendant showed a conscious indifference in its actions by (a) continually storing the

equipment in a place it knew posed a hidden tripping hazard and/or (b) its pro

Schuetz’s specific actions in putting/placing/throwing the rope ladder in the dangerous

area or allowing it to drop on the ground in the dangerous area given his knowledge of

the latent danger generally existing. We agree.

      It is clear that defendant and its employees were very conscious of the danger

caused by objects on the floor of the walkway closely behind the curtain. Defendant

knew a tennis player may run a few inches into the curtain, although rarely more.

Defendant endeavored to eliminate the danger caused by an object closely behind the

curtain by trying to avoid having any object closer than two feet from the curtain, having

the walkways cleaned three times per week, instructing its employees to keep the

walkways clear and to pick up any stray objects and put them away where they

belonged. In the case of the ladder, defendant stored it in or on top of the equipment

box two feet from the curtain.

      But the ladder was found on the floor right behind the curtain. There is nothing

to show how the ladder came to be on the floor near the curtain, whether it fell there or

was tossed there, who caused it to be placed there, when such placement happened or

whether one of defendant’s employees saw it there and neglected to pick it up.


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Sometime between the time the fitness class ended and the time plaintiff caught her

foot in the ladder, the ladder appeared on the floor where everyone agrees it should not

have been. One can, therefore, infer that defendant’s efforts to safeguard the hallway

failed. There is no question defendant attempted to keep its walkways and courts safe

for its members. But there is a question of fact regarding whether defendant’s efforts to

prevent the danger caused by the errant ladder failed due to inadvertence or due to a

reckless disregard for the safety of others. That question, of whether plaintiff’s injury

was the result of defendant’s failure to exercise ordinary care to discover the ladder

and prevent the danger it posed or merely of defendant’s inattentiveness, is for the trier

of fact to decide. The court erred in granting summary judgment to defendant on the

willful and wanton count.

                               3. Motion to Deem Admitted

       Plaintiff lastly argues the court erred in denying her motion to deem admitted her

request to admit. Plaintiff had served on defendant a request to admit pursuant to

Supreme Court Rule 216 (134 Ill. 2d R. 216), asking defendant to admit that plaintiff

incurred particular medical expenses as a result of the accident, that the expenses

were for reasonable and necessary treatments and the expenses were reasonable and

fair charges. She attached a summary of her medical bills and a copy of each bill. On

behalf of defendant, Paolella responded to each itemized request by stating that,

having “made reasonable inquiry and the information known or readily available within


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the Defendant’s control [being] insufficient to admit or deny,” and not being a physician

or nurse, having no training in medical billing and practice rates or treatments

described in plaintiff’s bills reasonable and necessary medical diagnosis, care or

treatment,she could not admit or deny the request to admit. Plaintiff filed a “motion to

deem admitted” her request to admit, asserting that defendant’s responses were

deficient because it did not set forth a good faith detailed reason why certain requests

could not be admitted. The court denied the plaintiff’s motion, finding that, although the

question was moot given the court’s grant of summary judgment to defendant,

defendant’s answers to the request were proper.

       Rule 216 provides that “[a] party may serve on any other party a written request

for the admission by the latter of the truth of any specified relevant fact set forth in the

request.” 134 Ill. 2d R. 216(a). The necessity and reasonableness of the medical

services a plaintiff received to treat her injuries and the reasonable cost of those

medical services are facts that are proper subjects for a Rule 216 request to admit.

Szczeblewski v. Gossett, 342 Ill. App. 3d 344, 348, 795 N.E.2d 368, 371 (2003). Rule

216 provides:

              “Admission in the Absence of Denial. Each of the matters of fact and the

       genuineness of each document of which admission is requested is admitted

       unless, within 28 days of service thereof, the party to whom the request is

       directed serves upon the party requesting the admission *** a sworn statement


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       denying specifically the matters of which admission is requested or setting forth

       in detail the reasons why he cannot truthfully admit or deny those matters.” 134

       Ill. 2d R. 216(c).

       The statute was not designed to shift the burden of proof on to a defendant but

rather to save the time and expense of litigation by eliminating the necessity of proof

regarding facts within the knowledge of the party upon whom the request is made.

Szczeblewski, 342 Ill. App. 3d at 349, 795 N.E.2d at 371. To that end, Rule 216

provides that “a party has a good-faith obligation to make a reasonable effort to secure

answers to requests to admit from persons or documents within the responding party’s

reasonable control,” including from the party’s attorney and insurance company

investigators or representatives. Szczeblewski, 342 Ill. App. 3d at 349, 795 N.E.2d at

372. However, Rule 216 also provides that a responding party may, in lieu of

answering all or part of the request, serve “written objections on the ground that some

or all of the requested admissions are privileged or irrelevant or that the request is

otherwise improper.” 134 Ill.2d R. 216(c); Brookbank v. Olson, 389 Ill. App. 3d 683,

688, 907 N.E.2d 426, 430 (2009). If the proper framework of Rule 216 is not followed,

an incontrovertible judicial admission results and the fact is withdrawn from contention.

Brookbank, 389 Ill. App. 3d at 687, 907 N.E.2d at 429-430.

       Defendant’s responses to plaintiff’s requests to admit were boilerplate

responses. Granted, defendant’s answers follow verbatim the following language,


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quoted in context, from Szczeblewski,

              “In deciding a party's duty under Rule 216, we are guided by how

       Supreme Court Rule 213 (166 Ill. 2d R. 213) (‘Written Interrogatories to Parties’)

       has been construed. Rule 213 has been interpreted ‘to require a party to

       answer fully and in good faith to the extent of his actual knowledge and the

       information available to him or to his attorney.’ [Citations.] Comparably, Rule 36

       of the Federal Rules of Civil Procedure (Fed. R. Civ. P. 36(a)) (‘Request for

       Admission’) explicitly requires as follows: ‘An answering party may not give lack

       of information or knowledge as a reason for failure to admit or deny unless the

       party states that the party has made reasonable inquiry and that the information

       known or readily obtainable by the party is insufficient to enable the party to

       admit or deny.’ “ (Emphasis added.) Szczeblewski, 342 Ill. App. 3d at 349, 795

       N.E.2d at 372.

However, it is clear that, in answering a request to admit, a party is not just supposed to

make a formulaic assertion quoting the above language. It is not supposed to state an

answer lacking any detail of the extent of the “reasonable inquiry” it asserts that it made

or why the “information known and readily obtainable” by it was insufficient to enable it

to admit or deny the requests. The responding party must explain why its resources

are lacking to such an the extent that it cannot answer the requests. Defendant did not

do so. Accordingly, its failure to answer in detail results in admission of the requested


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facts.

         Defendant asserts plaintiff’s request to admit was insufficient in that she did not

attach supporting materials showing that the treatments for which she was billed were

necessary and/or reasonable or how the treatments related to her injury and its

responses were, therefore, adequate. Plaintiff had previously submitted her medical

records to defendant. So defendant knew what her injuries were and, with its access to

its insurance company and the insurer’s databases of claims and necessary treatments

and expenses, could make a pretty good guess at the reasonableness of the expenses

and treatments claimed and contest those, if necessary. Further, if defendant

considered plaintiff’s requests to admit to be inadequate, defendant should have filed a

written objection to those requests. It chose not to do so. The court erred in denying

plaintiff’s motion to deem the facts admitted.

                                       Conclusion

         For the reasons stated above, we affirm the decision of the circuit court

dismissing plaintiff’s negligence count, reverse the court’s grant of summary judgment

to defendant on plaintiff’s willful and wanton count and reverse the court’s denial of

plaintiff’s motion to deem admitted.

         Affirmed in part, reversed in part and remanded.

         CUNNINGHAM, P.J., and THEIS, J., concur.




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            REPORTER OF DECISIONS - ILLINOIS APPELLATE COURT
                   (Front Sheet to be Attached to Each case)


RENATE OELZE,

             Plaintiff-Appellant,

v.

SCORE SPORTS VENTURE, LLC d/b/a Score Tennis and Fitness Center,

             Defendant-Appellee.


                                    No. 1-09-1476

                               Appellate Court of Illinois
                             First District, Second Division

                                    March 30, 2010


               JUSTICE KARNEZIS delivered the opinion of the court.

                     CUNNINGHAM, P.J., and THEIS, J., concur.


                     Appeal from the Circuit Court of Cook County.

                 The Honorable Kathy M. Flanagan, Judge Presiding.


For APPELLANT: Law Office of Christ S. Stacey, of Chicago (Christ S. Stacey, of
counsel)

For APPELLEE: Pretzel & Stouffer, Chartered, of Chicago (Robert Marc Chemers,
David M. Bennett and Thomas E. Daugherty, of counsel)




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