UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF COLUMBIA
LEROY ALFORD, §
Plaintiff, §
v. § Civil Action No. 16-2170 (RCL)
DEPARTMENT OF §
VETERANS AFFAIRS, )
Defendant. §
MEMORANDUM OPINlON AND ORDER
I. Background
Leroy Alford is a retired disabled veteran who had been receiving certain vocational
rehabilitation and employment benefits until they were discontinued by the Department of
Veterans Affairs (VA) on April 22, 2016. In short, in parallel with other efforts, Mr. Alford has
filed requests under the Freedom of Information Act (FOIA), 5 U.S.C. §552, for records that would
shed light on the VA’s decision to terminate his participation in the vocational rehabilitation
program and help him prepare a possible time-sensitive appeal.
The precise factual record in this case is somewhat difficult to distill.l The parties disagree
on such basic matters including exactly how many FOIA requests were filed and when. Mr. Alford
appears to have changed his mind at various points in his communications with the VA about
l For example, the Motion for summary judgment attaches ll numbered exhibits (not including Ms. Grant’s first
declaration), see [7-3], but the motion, the accompanying memorandum of points and authorities, and the
defendant’s statement of facts only cite to one of those, Exhibit l, as establishing the date and scope of Mr. Alford’s
initial FOlA request. The only other explicit description or reference to any of the VA’s numbered exhibits comes
in its reply brief, in which counsel attempts to dismiss potentially serious deficiencies in the first declaration she
filed in the case. See [13] at *5. See also discussion of Alford’s third FOIA request, inj‘i'a.
l
whether he was in fact making a FOIA request.2 The VA’s counsel, on the other hand,
characterizes Mr. Alford as having made three separate FOIA requests. See [7] at *1 and n. 1.
After spending an inordinate amount of time piecing together a complete timeline from the exhibits
each side has included with their filings, the Court counts four communications from Mr. Alford
to the VA that either explicitly were FOIA requests, or that the VA construed as FOIA requests
First, on May 18, 2016, Mr. Alford informed the VA that he wished to review his vocational
rehabilitation case file. Mr. Alford made a second request, on June 2, 2016, reiterating the first.3
The VA processed these as FOIA requests and, on July 14, 2016, released to Mr. Alford his entire
Counseling/Evaluation/Rehabilitation (CER) folder, which included an lndividual Written
Rehabilitation Plan (IVVRP) dated June 7, 2011. [7-2] at paras 8-9.
On September 8, 2016 Mr. Alford transmitted via fax to the VA what can be accounted for
present purposes as his third FOIA request, which references an earlier but unspecified “Second
[FOIA] Request.” [l-l] at *23. He emailed the same document to his point of contact at the VA
the following day. In this request, Mr. Alford asked for “copies of any [IWRP not already
produced,] dated after 06/06/11.” Id. Having received no response from the VA, he emailed the
agency on October 27, 2016 to follow-up on his request. Pls. Complaint [1] at para 6. Without a
response from the VA, Mr. Alford filed suit in this Court on October 31, 2016.
2 Curiously, even now Mr. Alford disputes that his communications to the VA on May 18, 2016 and June 2, 2016
constituted FOIA requests, see Pl.’s Resp. to Def`.’s Stmt. of Material Facts in Dispute [10] at *21-22, despite a June
3 email that suggests he was submitting a FOIA request, a September 8, 2016 letter that references an earlier,
unspecified “Second [FOIA] Request,” [l-l] at *23, and the December 5, 2016 letter, [10] at *33, which appears to
have a subject line “Second [FOIA] Request,” all of which indicate he had understood there to be a previous FOIA
request Because l) it appears Mr. Alford, at least at one time, thought himself to be submitting FOIA requests during
his correspondence with the VA, 2) the VA processed those requests in accordance with FOIA, and, 3) in any event,
this Court construes liberally the filings of pro se litigants, the Court will proceed with a standard FOIA analysis
3 The VA refers to Mr. Alford’s submissions of May 18, 2016 and June 2, 2016 as “requests,” i.e., in the plural. See
[7] at * l . Mr. Alford considered the June 2016 FOIA request to have been separate from his request for administrative
review of his records. See [7-3] at **4, 8. His subsequent communications in September 2016 and December 2016,
however, each either referred to or bore the subject line “Second Freedom of lnformation Act (FOIA) Request.”
2
On December 5, 2016, Mr. Alford submitted his fourth request,4 which appears to feature
as a subject line the words, “Second [FOIA] Request.” [4-1] at *7. This time, Mr. Alford asked
for “all records[] contained in my [vocational rehabilitation] file folder, [and] any emails between
VA personnel concerning any discussions” regarding his entitlements after the VA’s July 14, 2016
document release to Mr. Alford. After again receiving no response from the VA, Mr. Alford filed
a Motion [4] for leave to amend his complaint on December 27, 2016, to include his expanded
request in the present lawsuit. The Court granted leave to file his amended complaint on January
11, 2017, [5], and Mr. Alford filed his First Amended Complaint [6] that same day.
On January 30, 2017, the VA filed its Motion for summary judgment, [7], arguing it
conducted a reasonable search for the records Mr. Alford requested on May 18, 2016 (and,
impliedly, June 2, 2016), and produced to Mr. Alford his CER folder in its entirety, which it says
fulfills his request. The VA has also represented that, in reference to Mr. Alford’s September 8,
2016 request, it has adequately searched for any further IWRPs, and that none exist. 2d Grant
decl. at para 6. Finally, having failed either to oppose Mr. Alford’s Motion [4] for leave to amend
his complaint or respond to the amended complaint once filed, see Fed. R. Civ. P. 15(a)(3), and
without so much as a citation to the applicable regulation (which the Court surmises to be 38 C.F.R.
§1.559(f)), the VA moves this Court to dismiss Mr. Alford’s First Amended Complaint under
Federal Rule of Civil Procedure 12(b)(6) for his supposed failure to exhaust administrative
remedies related to his fourth FOIA request. [7] at n. 1.
For his part, Mr. Alford disputes the adequacy of the VA’s searches and production. See
[10]; [17]. He also has requested the Court to order the VA to pay his costs for bringing the present
4 Counsel for the VA finally entered an appearance in this case the following day.
3
action, [4-1] at *3, and has since moved for leave to file a second amended complaint and for the
Court to hold a hearing on his case. See [18].
Upon consideration of the VA’s Motion [7] for summary judgment, its embedded Motion
to dismiss the Amended Complaint, [7] at n. l, Mr. Alford’s opposition, [10], the VA’s reply
thereto, [13], and Mr. Alford’s surreply, [17], as well as Mr. Alford’s requests for costs and his
motion [18] for leave to file a Second Amended Complaint to request a hearing, and the entire
record before the Court, the VA’s motion for summary judgment [7] is granted-in-part and denied-
in-part; the VA’s motion to dismiss Mr. Alford’s first amended complaint is denied; Mr. Alford’S
request for costs is granted; and Mr. Alford’s motion to amend his complaint to request a hearing
[18] is denied.
II. Legal Standards
a. Summary Judgment in FOIA Cases
Summary judgment is appropriate where “the movant shows that there is no genuine
dispute as to any material fact and the movant is entitled to judgment as a matter of law.” FED. R.
CIV. PRO. 56(a). As applied in a FOIA case, an agency defendant may be entitled to summary
judgment if it demonstrates that 1) no material facts are in dispute, 2) it has conducted an adequate
search for responsive records, and 3) each responsive record that it has located has either been
produced to the plaintiff or is exempt from disclosure Miller v. U.S. Dep't of Justice, 872 F. Supp.
2d 12, 18 (D.D.C. 2012) (citing Weisberg v. DOJ, 627 F.2d 365, 368 (D.C. Cir. 1980)).
When an agency receives a FOIA request it is obligated to “conduct a search reasonably
calculated to uncover all relevant documents.” Truitt v. Dep’t of State, 897 F.2d 540, 541 (D.C.
Cir. 1990) (intemal quotation marks omitted). The adequacy of a search, therefore, depends not
on “whether any further documents might conceivably exist,’7 id., but on the search’s design and
scope. An agency must accordingly show that it made “a good faith'effort to conduct a searchfor
the requested records, using methods [that] can be reasonably expected to produce the information
requested.” Oglesby v. U.S. Dep ’t of Army, 920 F.2d 57, 68 (D.C. Cir. 1990).
The agency bears the burden of showing that it complied with FOIA and it may meet this
burden “by providing ‘a reasonably detailed affidavit, setting forth the search terms and the type
of search performed, and averring that all files likely to contain responsive materials . . . were
searched.’” Ilurralde v. Comptroller of Currency, 315 F.3d 311, 313_14 (D.C. Cir. 2003). The
plaintiff may then “provide ‘countervailing evidence’ as to the adequacy of the agency’s search.”
Id. at 314. If a review of the record created by these affidavits “raises substantial doubt,” as to a
search’s adequacy, “particularly in view of ‘well defined requests and positive indications of
997
overlooked materials summary judgment would not be appropriate Valencia-Lucena v. U.S.
Coast Guard, 180 F.3d 321, 326 (D.C. Cir. 1999) (quoting Founa'ing Church of Scl`entology v.
Nat’l. Sec. Agency, 610 F.2d 824, 837 (D.C. Cir. 1979)).
“Agency affidavits are accorded a presumption of good faith, which cannot be rebutted by
‘purely speculative claims about the existence and discoverability of other documents
SafeCard, 926 F.2d at 1200. They may, however, be rebutted by evidence of bad faith. Id.
b. Administrative Exhaustion in FOIA Cases
Generally, FOIA requesters “must exhaust administrative appeal remedies before seeking
judicial redress.” Citizens for Responsibility and Ethz'cs in Washington v. FEC, 711 F.3d 180, 182
(2013). “But if an agency does not adhere to certain statutory timelines in responding to a FOIA
request, the requester is deemed by statute to have fulfilled the exhaustion requirement.” Id. (citing
5 U.S.C. § 552(a)(6)(C)(i)).
III. Analysis
A. Defendant’s Motion for Summary Judgment
On May 18, 2016 and June 2, 2016, Mr. Alford asked to review his vocational
rehabilitation case file. The VA’s declarant describes in detail where such files are located. First
Grant decl. [7-4] at paras. 5-8. The responsive CER folder was located, processed, and
eventually mailed to him on July 14, 2016. Id. at para 15. Although the VA’s proffers in this
regard seem, by themselves, to reflect an adequately reasonable search and production of
documents, the agency’s own submissions show otherwise. The plaintiff’ s requests were to
review his vocational rehabilitation case file, [7-3] at *3, which he also referred to as his “VOC
rehab records.” [7-3] at *4. The VA searched for and produced to him only his hard-copy CER
folder, and have failed to make an express representation to this Court that the CER folder would
contain all the documents to which Mr. Alford’s request referred. In fact, one of the defendant’s
own exhibits, [7-3] at *28 (a screenshot of a portion of Mr. Alford’s folder in an electronic
database listing what appear to be the titles or descriptions of several potentially responsive
documents), the defendant’s subsequent search of an electronic database for updated versions of
a document contained in the CER folder, see discussion of Alford’s third FOIA request, infra.;
2d Grant decl. at para 5 , and statements made by the defendants in their most recent filing, [20]
(“[the electronic database] contains electronically stored case notes that were made by Vocational
Rehabilitation (“VR”) counselors concerning Plaintiff, as well as an electronic log of every action
taken in Mr. Alford‘s case . . . . Case notes are typically created by VR counselors to summarize
conversations, highlight electronic mail received, and to identify actions taken on the case.”), all
indicate to the Court that the VA should have Searched beyond the file cabinet containing Mr.
Alford’s CER file for information responsive to his request. Accordingly, the Court must deny
summary judgment to the VA with respect to the May and June requests.
6
The VA’s actions taken with respect to Mr. Alford’s request of September 8, 2016, are
even more troublesome In his September request, in light of an IWRP that had been included in
his produced CER folder nearly two months earlier, Mr. Alford asked for “copies of any [IWRP
not already produced to him,] dated after 06/06/11.” [1-1] at *23. The VA failed to respond. The
agency’s excuse for its silence, it says, is that “Mr. Alford received a copy of his entire CER folder
on July 14, 2016. In addition, there is no IWRP dated for June 6, 2011.” First Grant decl., [7-4]
at para 17.
The VA’s representation makes it apparent that the VA misread Mr. Alford’s request in at
least two ways. First, somehow the VA did not understand that Mr. Alford, having received his
entire CER folder, was asking for one or more documents that, if they existed, were not included
in that folder. Second, the VA failed to notice that Mr. Alford’s request clearly stated that he
sought any IWRP dated after June 6, 2011. Despite certain aspects of the record before the Court
being difficult to sort through, the Court finds it difficult to grasp what exactly about Mr. Alford’s
September request might have been confusing to the VA, and why the VA thought it an acceptable
course of action to simply not to a disabled veteran’s request for records about himself as they
might relate to a time-limited appeal of a denial of benefits. The fact that Alford’s CER folder had
already been produced gave no reason to be non-responsive to a request for something other than
the exact thing that had already been released. The VA’s July 14 production and Alford’s
September 18 request did not cross in the mail - Alford’s September request clearly indicates that
he had received and reviewed what the agency had already provided to him, and that he was
requesting something beyond what he had been given.
Regarding the VA’s second misreading of his request, the Court finds it perturbing not
merely that agency personnel ignored the word “after’7 when they initially received the request,
but that it (and, apparently counsel) continued to do so up until the filing of the VA’s reply brief
on its motion. To that end, the Court finds incredulous counsel’s characterization that repeatedly
omitting the word “after” from how it construed the scope of Alford’s request is a mere “obvious
typo.” [13] at *5. At minimum, that “typo” is prima facie evidence that the VA did not read Mr.
Alford’s FOIA request correctly, which is a legally relevant fact that potentially relates to the scope
of the agency’s search. And if it were as obvious as counsel says, counsel should have had it
corrected before filing the sworn document with the Court.
Nevertheless, the Court does not agree with Mr. Alford that these errors evince bad faith
on the part of the government in this proceeding See [10] at *15-18. In fact, if indeed the VA
interpreted Mr. Alford’s request as only to produce a single document on a specific date, that it
nevertheless revisited the matter looking for documents outside of the dates it apparently thought
Mr. Alford was asking for, see First Grant decl. at paras. 18, 23; 2d Grant decl. at para. 6,5 is
evidence of good faith, at least with respect to this litigation6 Regardless of the VA’s initial failure
to respond to Mr. Alford’s FOIA request in a timely manner and despite the agency’s and counsel’s
long-standing blind-spot for the word “after” that so clearly appeared in Mr. Alford’s request, the
Court has no basis to find that the agency has acted in bad faith in this litigation.
That said, the record in this case shows that there are two databases Where Mr. Alford’s
IWRPs might be found: the geographically-egalitarian monikered Corporate Waco Indianapolis
New Jersey Roanoke Seattle (CWINRS) Case Management System, and the far more clear and
easier to type Benefits Delivery Network (BDN) system. The VA has represented that the BDN
5 Inexplicably, Ms. Grant again characterizes Mr. Alford’s request as being for an IWRP “developed in June 2011.”
2d Grant decl. at para 6. The VA is saved on this point only because it in fact reviewed the document log for responsive
files for the period of June 2010 through April 2016. See id.
6 The VA’s decision to “revisit” Mr. Alford’s file came one day before counsel filed a Motion [3] to extend its
deadline to respond to Mr. Alford’s complaint
system, which originally housed'IWRPs, is obsolete and is no longer used “for any purpose.” 2d
Grant decl. at para 7 (noting a sunset date for BDN of April 7, 2017). Although there were
previously some discrepancies between what data was successfully migrath from BDN to
CWINRS, see Pl. Ex. B, Review of Quality Instrument, at *3 (4th qtr 2010, General Comment 4 -
“Counselor should ensure that BDN and CWINRS data are consistent”), the record suggests those
have now been corrected, at least as they related to Mr. Alford’s file Pl. Ex. C, Checklist for
Proposed Discontinuance (notating that BDN and CWINRS have both been updated as of April
22, 2016), The VA avers that “If another IWRP [were] developed for Leroy Alford, it would have
been highlighted in the [CWINRS] document log.”7 2d Grant decl. at para 5. The VA’s
declarations describing its search of the CWH\IRS system are sufficiently detailed to satisfy the
Court that the agency conducted a sufficient search for any other IWRP related to Mr. Alford.
Because there were none in the system to produce, the Court grants Summary judgment to the VA
as to Mr. Alford’s third FOIA request.8
B. Defendant’s Motion to Dismiss the Amended Complaint
Mr. Alford’s amended complaint contains allegations related to his fourth FOIA request.
That request stems from his December 5, 2016 letter, requested some of the same information as
he had previously, but added a further request for related emails. The defendant argues that Mr.
Alford has failed to exhaust his administrative remedies with respect to this request, and that it
therefore should be dismissed [7] at *1 n. 1. Assuming Mr. Alford’s request was properly filed,9
7 The Court notes that it took surprisingly long for the VA to express the quoted fact clearly. Both in Ms. Grant’s first
declaration and in counsel’s accompanying briefs, the defendant emphasizes that CWINRS tracks all documents
“entered into the system,” without ever stating positively and unequivocally that IWRPs are among the categories of
documents that always would be entered into that system. Without the quoted sentence in Msr Grant’s second
declaration, the Court would have been unable to grant summary judgment to the VA as to Mr. Alford’s third request
8 As this is a FOIA case, the Court was not called upon and makes no determination as to whether regulations may
have required the VA to update Mr. Alford’s IWRP annually.
9 The VA has not argued otherwise
5 U.S.C. § 552(a)(3)A)(ii), the VA’s response would have been due to him by January 4, 2017.
See 5 U.S.C. § 552(a)(6)(A). The record does not show that the VA responded to his request by
that date, and Mr. Alford is therefore deemed to have exhausted his administrative remedies See
id. at § 552(a)(6)(C). He did not file his First Amended Complaint that included the allegations
concerning his December 5, 2016 request until January l l, 2017. [6].
The Court suspects that, had counsel actually read the principal case she cited to as grounds
for her motion to dismiss Mr. Alford’s amended complaint, Citizens for Responsibility and Ethics
in Washington v. FEC, 711 F.3d 180 (2013), she would not have found it fit to include such a
frivolous argument, even as a footnote not otherwise addressed in her filings In fact, the sentence
immediately following that which she quoted as direct support for the proposition that
administrative exhaustion is generally required in FOIA cases, explicitly cites to the statutory
carve-out that squarely applies in cases such as this one, where the agency has failed to respond to
the FOIA requester in a timely manner. Id. at 182 (“As a general matter, a FOIA requester must
exhaust administrative appeal remedies before seeking judicial redress But if an agency does not
adhere to certain statutory timelines in responding to a FOIA request, the requester is deemed by
statute to have fulfilled the exhaustion requirement.”) (emphasis added).10
Even if the VA could be said to have responded to Mr. Alford’s fourth request in some
general way that might arguably make §552(a)(6)(C)(i) inapplicable, the Court would still have to
analyze defendant’s motion to a far greater extent than the 203-word footnote would suggest
Failure to exhaust administrative remedies in a FOIA matter “is not jurisdictional because the
10 Because, as described earlier in this opinion, there appears to have been so many lapses in competence in this
case7 the Court will not go so far as to question whether there has been a violation of counsel’s duty of candor to the
Court. But it is telling that the pro se plaintiff in this matter did take the time to read the cases counsel cited ~ even
if only in her footnotes _ and correctly found her use of certain quotations to be wholly unsupportive of the
propositions for which she used them.
10
FQIA does not unequivocally make it so.” Wilbur v. C.I.A., 355 F.3d 675, 677 (D.C. Cir. 2004)
(per curiam) (quoting Hidalgo v. FBI, 344 F.3d 1256, 1258 (D.C. Cir. 2003)). Rather, in FOIA
litigation, exhaustion is a jurisprudential doctrine that can bar judicial review if both the “particular
administrative scheme” at issue and the “purposes of exhaustion” would support that conclusion.
The D.C. Circuit has squarely held that the FOIA’s administrative scheme “favors treating
failure to exhaust as a bar to judicial review.” Hidalgo, 344 F.3d at 1259, See also 5 U.S.C.
§552(a)(3); 38 C.F.R. § 1559(f). The purposes of exhaustion include 1) preventing premature
interference with agency processes, 2) giving the parties and the Court the benefit of the agency’s
experience and expertise, and 3) to compile an adequate record for review. See Wilbur, 335 F.3d
at 677.
Although the FOIA’s administrative scheme tends to “favor[] treating failure to exhaust as
a bar to judicial review,” Hidalgo, 344 F.3d at 1259, that same scheme also requires agencies to
be responsive to FOIA requests in the first instance, and with certain particularity See 5 U.S.C.
§552(a)(6); 38 C.F.R. .§§1.557(0), 1559(d). With respect to Mr. Alford’s fourth request (and, until
the VA filed its motion for summary judgment, his third, as well), the VA failed in this regard.
Further, Alford cannot be said to have bypassed the agency’s administrative process because the
agency’s failure to acknowledge his request both violated its own regulations, see 38 C.F.R. §
1557(a) (requiring acknowledgement of requests); id. at § 1557(d) (governing the VA’s procedure
in making adverse FOIA determinations including notice to the requester of his appellate rights),
and denied him the opportunity to comply with its regulations See id. at § 1559(d) (requiring an
appeal to “clearly identify the determination being appealed”). The second purpose of exhaustion,
allowing the parties and the Court to benefit from the agency’s experience and expertise, also does
not favor dismissal here The VA’s months-long silence as to Mr. Alford’s latter two requests for
11
4a limited set of records about himself, while his appellate clock was ticking regarding his benefits
denial, indicates a pattern of behavior suggesting that experience and expertise was not
forthcoming, absent this litigation. Similar reasoning applies with respect to the completeness of
the record for this Court to review, regarding which this Court felt the need to order counsel for
the VA to supplement the record explaining what exactly a potentially critical document was See
[19].ll The defendant’s motion to dismiss is thus denied.
C. Q