Cadence Bank v. Roy J. Elizondo III, and Roy J. Elizondo III PLLC

Opinion issued May 16, 2019

In The

Court of Appeals
For The

First District of Texas
————————————
NO. 01-17-00886-CV
———————————
CADENCE BANK, Appellant
V.
ROY J. ELIZONDO III AND ROY J. ELIZONDO III PLLC, Appellees

On Appeal from the 234th District Court
Harris County, Texas
Trial Court Case No. 2014-65226

OPINION

In this appeal from a take-nothing judgment, the principal issue is who is

liable for funds that were wire transferred from an attorney’s IOLTA account to a

third-party account overseas: the attorney or the bank? Attorney Roy J. Elizondo

III and his firm, Roy J. Elizondo III, PLLC (collectively, “Elizondo”) unwittingly
deposited a counterfeit check into Elizondo’s IOLTA account with Cadence Bank,

N.A., and Cadence credited the account with provisional settlement funds.

Elizondo then requested that Cadence wire transfer funds from his IOLTA account

to a third-party account overseas, and the parties executed a wire transfer

agreement under which Cadence agreed to transfer the funds from a “verified

collected balance.” Cadence wire transferred the funds from Elizondo’s account,

but it did not verify whether the funds came from a collected balance. The drawee

bank then dishonored the counterfeit check, and Cadence charged back Elizondo’s

account, resulting in an overdraft.

Cadence sued Elizondo to recover the overdrawn funds, asserting claims for

breach of the parties’ underlying deposit agreement and breach of warranty under

the Texas Uniform Commercial Code. See TEX. BUS. & COM. CODE § 4.207. The

parties filed cross-dispositive motions, and the trial court entered judgment for

Elizondo. We hold that, by depositing the counterfeit check, Elizondo breached the

parties’ deposit agreement and UCC transfer warranties, thereby entitling Cadence

to charge back the provisional settlement funds. See id. § 4.214(a). However, we

further hold that, by failing to transfer the funds from a “verified collected

balance,” Cadence subsequently breached the parties’ wire transfer agreement,

thereby causing the overdraft and entitling Elizondo to offset the chargeback by the

amount of overdrawn funds. Therefore, we affirm.

2
 Background

The material facts are largely undisputed. Elizondo is a plaintiffs’ lawyer

who works in Houston. He has an IOLTA deposit account with Cadence Bank.1

The account is governed by a Deposit Account Agreement.

In September 2014, Elizondo fell victim to a sophisticated check-fraud

scam. A putative international client solicited Elizondo via email for representation

in a run-of-the-mill collection action. Elizondo agreed to represent the client, and,

almost immediately thereafter, the client informed Elizondo that the putative

debtor had agreed to settle. The client further informed Elizondo that the debtor

would mail him (Elizondo) a cashier’s check in the amount of the settlement. The

client instructed Elizondo to deposit the check into his IOLTA account and to wire

a portion of the funds to a third-party account in Japan. The client emphasized that

time was of the essence, explaining that the dispute with the debtor had disrupted

its cash-flow and caused it to fall into arrears with various entities with which it did

business, including the holder of the Japanese bank account.

1
For the lay reader, IOLTA stands for “Interest on Lawyer Trust Accounts.”
IOLTA programs raise funds to provide legal services to indigent persons by
pooling interest from lawyer trust accounts. What is IOLTA?, IOLTA.ORG:
LEADERSHIP FOR EQUAL JUSTICE (Mar. 19, 2019), https://www.iolta.org/what-is-
iolta.

3
 On Friday, September 19, 2014, a cashier’s check was delivered to

Elizondo’s office, just as the putative client said it would. The check was payable

to Elizondo in the amount of $496,850 and drawn on JPMorgan Chase Bank, N.A.

The following Monday, September 22, Elizondo deposited the check into his

Cadence bank account. That same day, Cadence provisionally credited Elizondo’s

account for the amount of the check.

On Tuesday, September 23, Elizondo contacted Cadence employee S. Yang-

Oh and informed her that he needed to wire transfer a portion of the funds in his

account to a third-party account in Japan. He sent Oh an email with the pertinent

information, including the name of the receiving bank, the name of the beneficiary,

and the amount to be wired ($398,980). Oh responded that she would “prepare [a]

wire form and send it to [Elizondo] for a signature.”

Later that day, Oh emailed Elizondo a wire transfer request form. The top

half of the form consisted of fields filled in with the information that Elizondo had

provided Oh in his earlier email. It included a signature box for Elizondo and a

declaration stating:

I understand that the bank makes no guarantees concerning the
delivery of international wires. I also understand that I will be
responsible for tracer fees if a problem arises or if the funds are
returned. I will accept the net proceeds. I have been made aware that
this process may take up to 10 business days.

4
 The bottom half of the form included a field that listed Cadence’s fee for the

wire transfer as $55. The rest of the bottom half consisted of blank fields to be

filled in by Cadence after Elizondo had signed and submitted the form. As relevant

here, these included a field for the amount of the “collected balance” from which

the wire transfer would be made and a field for the name of the “employee who

verified [the] collected balance.” The form stated that these two fields “must be

filled in” by Cadence. The bottom half of the form also included a signature box

for the Cadence officer who approved the wire transfer. The form instructed the

officer as follows:

Before signing off, be sure you “know your customer” and have
verified the collected balance and documented any exception
approvals.

The form did not define “collected balance.”

Elizondo signed and emailed the form back to Oh. Oh then filled out and

signed the two “collected balance” fields, indicating that the transfer would be

made from a “collected balance” of $497,643.89. Oh did not verify whether

$497,643.89 had actually been deposited into Elizondo’s account or whether

payment had been received for the check Elizondo had deposited earlier that

Monday. Another Cadence employee, S. Baker, wrote in the margins of the form

that $497,643.89 was Elizondo’s “available balance,” a term defined by the

5
Deposit Agreement to mean the amount “available for immediate withdrawal.”

Assistant Branch Manager Y. Villatoro signed the form as the approving officer.

On Wednesday, September 24, Cadence wire transferred $398,980 to the

Japanese bank account using the provisional settlement funds that Cadence had

credited to Elizondo’s account on Monday.

On Thursday, September 25, the cashier’s check was dishonored by Chase

and returned to Cadence unpaid. Cadence notified Elizondo that the check had

been dishonored and charged back the amount that had been provisionally credited

to his account, resulting in a negative balance of $398,980. Cadence demanded that

Elizondo repay the overdrawn funds. Elizondo refused.

In November 2014, Cadence filed its original petition against Elizondo.

Cadence asserted claims for breach of contract based on the parties’ Deposit

Agreement and breach of warranty under Section 2.07 of the Texas UCC. Cadence

sought to recover the amount of the overdrawn funds ($398,980) plus fees and

costs.

Elizondo filed an answer, asserting a general denial and various affirmative

defenses, including the right to an offset. See TEX. R. CIV. P. 94. Elizondo also

asserted a counterclaim for breach of contract based the wire transfer request form,

arguing that Cadence had breached the parties’ agreement by failing to transfer the

funds from a “verified collected balance.”

6
 In February 2017, Cadence filed a motion for summary judgment. Cadence

asserted that it was entitled to summary judgment on its breach-of-contract claim

under three sections of the Deposit Agreement:

• Article E, Section 1, which provides that all items accepted for deposit are
subject to later verification and final payment and that credit for an item
accepted for deposit is provisional and may be revoked if the item is not
finally paid for any reason;

• Article E, Section 2, which provides that items delivered to Cadence for
deposit are received by Cadence as the agent of the account holder and at the
account holder’s risk; and

• Article E, Section 14, which provides that Cadence may charge back a
deposited item drawn on another bank if the item is returned to Cadence for
any reason.

Cadence argued that, because the counterfeit cashier’s check was returned

unpaid, the Deposit Agreement entitled Cadence to reverse the provisional credit to

Elizondo’s account and recover the overdrawn funds from Elizondo.

Cadence also asserted that it was entitled to summary judgment on its claim

for breach of warranty under Section 2.07 of the Texas UCC. Specifically,

Cadence asserted that, by depositing the counterfeit check, Elizondo breached his

warranties that “all signatures” on the check were “authentic and authorized” and

that “the person on whose account the item is drawn authorized the issuance of the

item in the amount for which the item is drawn.” TEX. BUS. & COM.

CODE § 4.207(a)(2), (6). Cadence further asserted that, as a result of Elizondo’s

breaches, it was entitled to charge back the provisional credit and recover as
7
damages the amount of the overdraft. See id. §§ 4.207(c) (permitting warrantee to

recover as damages “an amount equal to the loss suffered as a result of the

breach”), 4.214 (permitting bank to charge back provisional settlement funds for

deposited check that is later dishonored by drawee).

Elizondo filed a response to Cadence’s motion for summary judgment. He

also filed his own motion for summary judgment on his breach-of-contract claim.

Elizondo asserted that the wire transfer request form was a valid, enforceable

contract that required the funds to be transferred from a “verified collected

balance.” Elizondo argued that Cadence breached the contract by transferring the

funds from a balance that consisted of provisional settlement funds from an unpaid

check. Elizondo further argued that Cadence’s breach caused the overdraft and

therefore entitled him to offset Cadence’s right to a chargeback by the amount of

the improperly transferred funds, resulting in zero damages to Cadence. Elizondo

supported his argument with the deposition testimony of his expert witness,

Kenneth Lehrer, who testified that a “collected balance” is an industry term that

refers to a “depositor’s balance minus deposited check in the process of collection,

i.e., minus checks that have not been actually paid by the paying bank.”

Cadence filed a response to Elizondo’s motion for summary judgment.

Cadence asserted that the wire transfer request form did not constitute a valid,

enforceable contract and that the only valid contract between the parties was the

8
Deposit Agreement. Cadence further asserted that Elizondo misconstrued the

meaning of “collected balance,” which, according to Cadence, does not necessarily

consist of funds that have actually been received and can include provisional funds

from unpaid checks. Cadence supported its construction of “collected balance”

with the deposition testimony of its corporate representative and branch

administration manager, J. Scott, who testified that Cadence has its own, internal

definition of “collected balance.” And under this internal definition, Scott testified,

a “collected balance” is “the end-of-day ledger balance less any debits plus any

credits from the previous day.” Scott further testified that the term “collected

funds” does not necessarily include funds from checks that have been paid but

rather simply refers to funds that are available for use.

Cadence further argued that, even if Elizondo had correctly construed

“collected balance,” Elizondo still bore the risk of loss for the transferred funds

because funds deposited into a bank account can be challenged for up to three

years after deposit. According to Cadence, “even if the check had been initially

paid by [Chase], nothing could have prevented [Chase] from bringing claims

against Cadence or Elizondo for up to three years in the future as a result of

[Elizondo’s] decision to negotiate and deposit a fraudulent and/or counterfeit

check.” Finally, Cadence argued that Elizondo’s defensive theory would lead to

absurd results: “if followed, [Elizondo’s] creative contractual interpretation theory

9
would mean that for every single wire transfer Cadence Bank made, it would no

longer seek to recover the money back from its own customer.”

The trial court held a hearing on Cadence’s and Elizondo’s motions for

summary judgment. After the hearing, the trial court denied Cadence’s motion,

granted Elizondo’s motion, and rendered a take-nothing judgment. Cadence

appeals.

Cross-Motions for Summary Judgment

In two issues, Cadence contends that the trial court erred in denying its

motion for summary judgment and in granting Elizondo’s motion for summary

judgment. According to Cadence, this case is governed by Chapter 4 of the UCC

and the parties’ Deposit Agreement. Cadence contends that it proved as a matter of

law that Elizondo is liable for breach of UCC transfer warranties and that Cadence

is entitled to reverse the provisional settlement funds credited to Elizondo’s

account and to recover as damages the amount of the resulting overdraft under both

the UCC and the Deposit Agreement. Cadence further contends that Elizondo’s

defenses are preempted by the UCC or otherwise fail to raise a genuine issue of

material fact and that Elizondo failed to prove as a matter of law each element of

his claim for breach of contract.

Elizondo responds that the case is governed by the wire transfer request

form, which, according to Elizondo, constitutes a valid, enforceable contract that is

10
supported, not preempted, by the UCC. Elizondo contends that the contract

required Cadence to wire transfer the funds from a “verified collected balance” and

that Cadence breached the contract by transferring the funds using provisional

credit for an uncollected check. Elizondo further contends that Cadence’s breach

caused the overdraft to his account and therefore entitles him to offset Cadence’s

chargeback by the amount of the overdrawn funds. Because the offset negates

Cadence’s damages, Elizondo concludes, the trial court properly entered a take-

nothing judgment in his favor.

A. Standard of review

We review an order granting or denying a motion for summary judgment de

novo. Charles R. Tips Family Tr. v. PB Commercial LLC, 459 S.W.3d 147, 152

(Tex. App.—Houston [1st Dist.] 2015, no pet.). When, as here, both parties moved

for summary judgment and the trial court granted one and denied the other, we

review the summary judgment evidence presented by each party, determine all

questions presented, and render judgment as the trial court should have rendered.

Id. We may affirm the judgment that the trial court rendered or reverse and render

the judgment that the trial court should have rendered. Id.

11
B. Applicable law

1. The UCC governs banking relationships and preempts
inconsistent law

Under Texas law, the UCC regulates a bank’s relationship with its Texas

customers. See generally TEX. BUS. & COM. CODE §§ 3.101–.605 (negotiable

instruments); id. §§ 4.101–.504 (bank deposits and collections); id. §§ 4A.101–

.507 (funds transfers). “The relationship may also be governed in part by

agreements between the bank and its customer, such as an agreement governing the

processing of negotiable instruments presented to the bank.” Contractors Source,

Inc. v. Amegy Bank Nat’l Ass’n, 462 S.W.3d 128, 133 (Tex. App.—Houston [1st

Dist.] 2015, no pet.).

“The UCC contains a comprehensive and carefully considered allocation of

responsibility among parties to banking relationships.” Sw. Bank v. Info. Support

Concepts, Inc., 149 S.W.3d 104, 107 (Tex. 2004). It “must be liberally construed

and applied to promote its underlying purposes and policies.” TEX. BUS. & COM.

CODE § 1.103(a). Those purposes and polices are “(1) to simplify, clarify and

modernize the law governing commercial transactions; (2) to permit the continued

expansion of commercial practices through custom, usage and agreement of the

parties; and (3) to make uniform the law among the various jurisdictions.” Id.

“To the extent they do not conflict with the Uniform Commercial Code’s

provisions, common law principles complement the Uniform Commercial Code.”

12
Contractors Source, 462 S.W.3d at 138 (quoting Plano Lincoln Mercury, Inc. v.

Roberts, 167 S.W.3d 616, 624 (Tex. App.–Dallas 2005, no pet.)); see also TEX.

BUS. & COM. CODE § 1.103(b) (“Unless displaced by the particular provisions of

this title, the principles of law and equity . . . shall supplement its provisions.”).

“Therefore, while principles of common law and equity

may supplement provisions of the Uniform Commercial Code, they may not be

used to supplant its provisions, or the purposes and policies those provisions

reflect, unless a specific provision of the Uniform Commercial Code provides

otherwise.” TEX. BUS. & COM. CODE § 1.103 cmt 2.2 Unless a specific provision of

the UCC provides otherwise, the UCC “preempts principles of common law and

equity that are inconsistent with either its provisions or its purposes and policies.”

Id. The UCC’s preemptive effect “extends to displacement of other law that is

inconsistent with the purposes and policies of the Uniform Commercial Code, as

well as with its text.” Id.

2. Chapter 4 of the UCC governs deposits and collections

Chapter 4 of the UCC establishes the rights and duties between banks and

their customers regarding deposits and collections. See id. §§ 4.101–.504; Am.

Airlines Emps. Fed. Credit Union v. Martin, 29 S.W.3d 86, 91 (Tex. 2000).

2
“The UCC official commentary is an authoritative interpretation of the Code.”
Jones v. Wells Fargo Bank, N.A., 666 F.3d 955, 960 n.5 (5th Cir. 2012). “Barring
a contrary interpretation from the Texas courts, we are guided by the official
commentary.” Id.
13
Chapter 4 imposes certain warranty obligations on customers who deposit checks

drawn on other banks, establishes the circumstances under which settlements for

such checks are provisional, and gives banks the right to charge back such

settlements in the event that the check is dishonored by the drawee.

Section 4.207 imposes the warranty obligations. Under Section 4.207, when

a customer deposits a check into his bank account and receives a settlement or

other consideration for the check, he makes certain warranties to the bank. TEX.

BUS. & COM. CODE § 4.207(a). Those warranties include that the customer is “a

person entitled to enforce the item” and that “all signatures on the item are

authentic and authorized.” Id. § 4.207(a)(1), (2). These warranties “cannot be

disclaimed with respect to checks.” Id. § 4.207(d). If the customer breaches these

warranties, a bank that took the check “in good faith” may recover as damages “an

amount equal to the loss suffered as a result of the breach, but not more than the

amount of the item plus expenses and loss of interest incurred as a result of the

breach.” Id. § 4.207(c).

Section 4.201 establishes the provisional status of settlements. Under

Section 4.201, when a bank collects on a check deposited by its customer, the bank

acts as the customer’s agent. Id. § 4.201(a). Unless a contrary intent clearly

appears, any settlement given for the check is provisional until the settlement

14
becomes final. Id. Section 4.201 applies even if credit given for the check is

subject to immediate withdrawal or is in fact withdrawn. Id.

Section 4.214 establishes a bank’s right of chargeback. Under Section 4.214,

if a customer deposits a check into his bank account and the bank credits the

customer’s account with provisional funds, the bank may charge back the account

if the check is later dishonored by the drawee. Id. § 4.214(a).

Section 4.103 addresses the circumstances under which the provisions of

Chapter 4 may be varied by agreement. It provides:

The effect of the provisions of this chapter may be varied by
agreement, but the parties to the agreement cannot disclaim a bank’s
responsibility for its lack of good faith or failure to exercise ordinary
care or limit the measure of damages for the lack or failure.

Id. § 4.103(a). The official comments explain that Section 4.103 “confers blanket

power to vary all provisions of the Article by agreements of the ordinary kind.” Id.

§ 4.103 cmt. 2. “The agreement may be direct, as between the owner and the

depositary bank; or indirect, as in the case in which the owner authorizes a

particular type of procedure and any bank in the collection chain acts pursuant to

such authorization.” Id.

C. Analysis

Cadence argues that the trial court erred in denying its motion for summary

judgment because the evidence proves as a matter of law that Elizondo is liable for

breach of warranty under the UCC and breach of the parties’ Deposit Agreement.

15
Cadence contends that, by depositing a counterfeit check into his bank account,

Elizondo breached his warranties under Section 4.207 that he was “entitled to

enforce” the check and that “all signatures” on the check were “authentic and

authorized.” Id. § 4.207(a)(1), (2). And because Cadence took the check “in good

faith,” Cadence was entitled under Section 4.207(c) to recover as damages the

amount of the overdraft plus expenses. Id. § 4.207(c) (warrantee who takes item in

good faith may recover as damages amount equal to loss suffered from breach plus

expenses).

Cadence contends that it was also entitled to charge back the provisional

credit to Elizondo’s account and to obtain a refund in the amount of the counterfeit

check under Sections 4.201 and 4.214 of UCC and Article E, Sections 1, 2, and 14

of Deposit Agreement. Id. § 4.201(a) (establishing that Cadence received check as

Elizondo’s agent and that settlement for check was provisional); id. § 4.214(a)

(establishing bank’s right to charge back provisional settlement for dishonored

check). Cadence further contends that Elizondo’s common law defenses are

preempted by the various applicable provisions of the UCC, which are

supplemented by the Deposit Agreement but otherwise dispositive in this case and

provide a clear allocation of responsibility. Thus, Cadence concludes, the trial

court erred in denying its motion for summary judgment on its claims for breach of

warranty and breach of contract.

16
 Elizondo does not dispute that he breached the transfer warranties of Section

4.207. Nor does he dispute that the UCC and Deposit Agreement entitle Cadence

to charge back provisional settlement funds credited to an account for a check that

is deposited but later dishonored by the drawee. Elizondo disagrees, however, with

Cadence’s contention that his breaches caused Cadence’s alleged damages. He

likewise disagrees that Cadence was entitled to recover the overdraft resulting from

the chargeback in this case. According to Elizondo, Cadence’s alleged damages

were caused by Cadence itself.

After he breached his Section 4.207 warranties by depositing the counterfeit

check, Elizondo entered into a subsequent agreement with Cadence—an agreement

to wire transfer funds from Elizondo’s account to an international third-party

account. And, as a material term of that agreement, Cadence had a duty to transfer

the funds from a “verified collected balance”—i.e., from funds that had actually

been collected and were not merely provisional. Cadence breached this duty by

wire-transferring funds without verifying whether the funds came from a collected

balance. Had Cadence complied with the agreement, Elizondo argues, it would

have verified that Elizondo lacked sufficient funds to complete the wire transfer

and would not have completed the wire transfer with provisional funds from a

check that had not been paid. Then, once Chase dishonored the check, Cadence

would have charged back the provisional credit, resulting in no loss to Cadence.

17
Thus, Elizondo concludes, Cadence’s subsequent breach of the wire transfer

agreement entitled him to offset the chargeback by the amount of the overdraft.

Cadence responds that Elizondo’s defensive theory—i.e., Elizondo’s theory

that Cadence’s failure to transfer the funds from a “verified collected balance”

entitles Elizondo to an offset—is preempted by the UCC. Cadence further responds

that the wire transfer request form is not a valid, enforceable contract and that,

even if it is, it did not require Cadence to transfer funds from a “verified collected

balance”—at least not as Elizondo construes the term.

1. The UCC does not preempt Elizondo’s right to an offset based on
Cadence’s breach of the wire transfer agreement

We begin by considering whether the UCC preempts Elizondo’s affirmative

defense of the right to an offset. See Lone Starr Multi-Theatres, Ltd. v. Max

Interests, Ltd., 365 S.W.3d 688, 704 (Tex. App.—Houston [1st Dist.] 2011, no

pet.) (right to offset is affirmative defense); see also TEX. R. CIV. P. 94. Elizondo

argues that, although Cadence has the right to charge back his account, Cadence’s

right to recover the overdrawn funds is offset by Cadence’s breach of the wire

transfer agreement, which was the cause of the overdraft. Cadence responds that

Elizondo’s affirmative defense is preempted by the UCC because the UCC

expressly permits Cadence to charge back Elizondo’s account and thus recover the

overdraft.

18
 As discussed above, the common law supplements, but does not supplant,

the UCC’s provisions. TEX. BUS. & COM. CODE § 1.103 & cmt 2; Contractors

Source, 462 S.W.3d at 138 (common law principles complement UCC). Unless a

specific provision of the UCC provides otherwise, if a common law defense

conflicts with the UCC’s purpose or text, the UCC preempts that defense. TEX.

BUS. & COM. CODE § 1.103 cmt 2.

Thus, for example, various courts have held that the UCC preempts common

law defenses to a bank’s right to charge back provisional settlement funds. These

courts reason that, because the UCC establishes when the right may be exercised

and when the right terminates, it displaces common law defenses to a bank

exercising the right, including defenses based on the bank’s alleged fraud or

negligence. See, e.g., Am. Dream Team, Inc. v. Citizens State Bank, 481 S.W.3d

725, 732 (Tex. App.—Tyler 2015, pet. denied) (holding that depositor’s claim that

chargeback breached deposit agreement was preempted by UCC); Avanta Fed.

Credit Union v. Shupak, 223 P.3d 863, 871 (Mont. 2009) (holding that credit

union’s statutory charge back rights were not subject to equitable estoppel); Valley

Bank of Ronan v. Hughes, 147 P.3d 185, 191 (Mont. 2006) (holding that

customer’s common law claims relating to bank’s processing of check, including

bank’s exercising its chargeback rights, were preempted by UCC).

19
 But the UCC does not necessarily preempt common law defenses to a bank’s

right to recover an overdraft caused by a statutory chargeback of provisional

settlement funds. For example, if a customer spends provisional funds based on the

bank’s misrepresentation regarding the status of the check settlement process, and

the bank then charges back those funds, thereby causing an overdraft, the customer

may assert common law defenses to the bank’s right to recover the overdraft based

on the bank’s misrepresentation. See Shupak, 223 P.3d at 871–73 (holding that

bank was not estopped from exercising right of chargeback but was liable for

negligent misrepresentation that funds from cashier’s check were “secure” and

could be drawn upon); Hughes, 147 P.3d at 192 (holding that, although bank had

right to charge back provisional credit for counterfeit check, customer could

“obtain a judgment to compensate him for the charge-back debt” when bank

employees made misrepresentations regarding status of check); see Holcomb v.

Wells Fargo Bank, N.A., 66 Cal. Rptr. 3d 142, 148 (Cal. Ct. App. 2007) (holding

that, even though California UCC furnished bank with “absolute right” to charge

back check upon drawee’s dishonor, it did not shield bank from “damages due to

its branch manager’s alleged negligent misrepresentations regarding the check’s

status”).

Although the UCC specifies duties and responsibilities for a bank in the

actual check processing procedure, it is silent about the bank’s communications

20
with the customer about that procedure. Am. Dream Team, 481 S.W.3d at 736.

Because such communications are not addressed with specificity by the UCC,

common law principles apply under these circumstances. Id. (holding that trial

court erred in granting summary judgment on bank’s preemption defense asserted

against depositor’s fraud claim arising out of statements made by bank tellers

during check settlement process); see Hughes, 147 P.3d at 193 (“[I]n certain

circumstances, common law and equitable principles may supplement the UCC

where the bank—though not violating its UCC-defined duty of ordinary care with

respect to processing checks—breaches a duty to its depositor by misrepresenting

the status of the check settlement process.”).

As one court explains, preempting common law defenses to a bank’s right to

charge back a provisional settlement, while permitting certain common law

defenses to a bank’s right to recover a resulting overdraft, “preserves the UCC’s

carefully drawn balance between ‘certainty and predictability in commercial

transactions,’ and the comparative fault principles taken from tort law.” Shupak,

223 P.3d at 871 (quoting Call v. Ellenville Nat’l Bank, 774 N.Y.S.2d 76, 78 (N.Y.

App. Div. 2004)). The distinction, moreover, “logically addresses the actual harm

to the parties”: “Rather than estopping the bank from charging back the entire

provisional settlement, an arguably arbitrary measure of damages, the customer

21
may sue [to] recover the actual harm caused by the bank.” Shupak, 223 P.3d at

871.

Here, Elizondo has not asserted a common law defense to Cadence’s

statutory right to chargeback the provisional settlement funds. Nor does his defense

arise from the manner in which Cadence processed the check. Rather, it arises from

Cadence’s representation—memorialized as a material term of the wire transfer

agreement—that it would transfer the funds from a “verified collected balance.”

Because the UCC does not address such representations with specificity,

Elizondo’s defense is analogous to common law defenses based on a bank’s

representations regarding the status of the check settlement process. Moreover,

Elizondo’s defense logically addresses the actual harm he alleged suffered. See id.

We hold that the UCC does not preempt Elizondo’s affirmative defense of the right

to an offset based on Cadence’s breach of the subsequent wire transfer agreement.

2. Elizondo and Cadence entered into a valid and enforceable wire
transfer agreement.

We now turn to whether the parties entered into a valid, enforceable

agreement to wire transfer funds from Elizondo’s account to a third-party account

overseas. “The elements of a valid contract are (1) an offer, (2) an acceptance, (3) a

meeting of the minds, (4) each party’s consent to the terms, and (5) execution and

delivery of the contract with the intent that it be mutual and binding.” Savoy v.

22
Nat’l Collegiate Student Loan Tr. 2005-3, 557 S.W.3d 825, 835 (Tex. App.—

Houston [1st Dist.] 2018, no pet.).

Here, the undisputed evidence shows that Elizondo informed Oh that he

needed to wire transfer funds from his Cadence account to a third-party account in

Japan and provided Oh with the information necessary to complete the transfer.

Oh responded by preparing a wire transfer request form and emailing it to

Elizondo for signature. The top half of the form consisted of fields filled in with

the information that Elizondo had provided Oh. The top half also included a box

for Elizondo’s signature and a declaration that Elizondo understood that Cadence

makes no guarantees concerning the delivery of international wires; that he would

be responsible for tracer fees if a problem arose or if the funds were returned; and

that the transfer could take up to 10 business days. The bottom half of the form

included Cadence’s fee for the wire transfer ($55) and blank fields to be filled in

by Cadence employees after Elizondo had signed and submitted the form. These

blanks included a field for the amount of the “collected balance” from which the

wire transfer would be made and a field for the name of the “employee who

verified [the] collected balance.” The bottom half of the form stated that these two

blank fields had to be filled in by a Cadence employee. The bottom half also

included a signature box for the Cadence officer who approved the wire transfer

and instructed the officer as follows:

23
 Before signing off, be sure you “know your customer” and have
verified the collected balance and documented any exception
approvals.

Elizondo reviewed the form, signed it, and emailed it back to Oh. Oh then

filled out and signed the two “collected balance” fields, writing that the “collected

balance” was $497,643.89. Another Cadence employee, S. Baker, filled out several

other fields and wrote in the margins of the form that $497,643.89 was Elizondo’s

“available balance.” And Assistant Branch Manager Y. Villatoro signed the form

as the approving officer. After these Cadence employees filled out the remainder of

the form, Cadence wire transferred funds from Elizondo’s account to the third-

party account in Japan.

This evidence shows that the parties entered into a valid and enforceable

agreement. By signing the form and returning it to Cadence, Elizondo made an

offer—an offer to pay Cadence $55 to wire transfer “verified collected” funds from

his IOLTA account to a third-party account in Japan. By accepting, completing,

and signing the form, Cadence accepted Elizondo’s offer. The parties’ course of

conduct likewise reflects a meeting of the minds, each party’s consent to the terms,

and execution and delivery of the contract with the intent that it be mutual and

binding. We hold that the parties entered into a valid, enforceable agreement to

wire transfer funds from Elizondo’s account to a third-party account in Japan and

that the terms of that agreement are set forth in the wire transfer request form.

24
 3. The agreement required Cadence to transfer funds from a
“verified collected balance.”

Having determined that the parties entered into a valid, enforceable wire

transfer agreement, we now consider whether that agreement required Cadence to

transfer the funds from a “verified collected balance.” Cadence argues that it was

not required, as a material term of the agreement, to transfer the funds from a

collected balance because the fields on the bottom half of the form, including the

fields instructing Cadence to verify the collected balance, were not filled in when

Elizondo signed and submitted the form. We disagree.

Not all the fields on the bottom half of the form were incomplete when

Elizondo signed and submitted the form. Importantly, the field for Cadence’s fee—

which was on the same row as the collected balance fields—was completed and

stated that the fee for the wire transfer would be $55. Because Cadence’s fee was a

material term of the agreement, the field’s placement in the bottom half of the form

next to the collected balance fields indicates that the collected balanced fields

constitute material terms as well. Moreover, the form did not state that the bottom

half was for Cadence’s use only or otherwise indicate that the bottom half did not

constitute part of the agreement. And form contracts are routinely executed in this

manner—with one party signing and submitting a document with various fields left

incomplete and to be filled by the other party. When Elizondo submitted the form,

he knew the bottom would be completed by Cadence, as the form expressly states

25
that the bottom half fields “must be filled in.” We therefore reject Cadence’s

argument that the collected balance fields do not form part of the agreement by

virtue of their location on the bottom half of the form and the time at which they

were completed.

Cadence further argues that, even if the agreement required Cadence to

transfer the funds from a “collected balance,” that term does not bear the meaning

that Elizondo ascribes to it. Thus, we must construe the term “collected balance.”

We construe contract terms according to their plain, common, or generally

accepted meanings unless the contract shows that the parties used words in a

technical or different sense. Plains Expl. & Prod. Co. v. Torch Energy Advisors

Inc., 473 S.W.3d 296, 305 (Tex. 2015); Valence Operating Co. v. Dorsett, 164

S.W.3d 656, 662 (Tex. 2005). Here, both sides agree that the term “collected

balance” is an industry term. To determine the meaning of an industry term, a court

may refer to extrinsic evidence, such as industry dictionaries, statutory definitions,

or expert testimony. Mescalero Energy, Inc. v. Underwriters Indem. Gen. Agency,

Inc., 56 S.W.3d 313, 323 (Tex. App.—Houston [1st Dist.] 2001, pet. denied). In

this case, Elizondo and Cadence offer the deposition testimony of their respective

witnesses to support their proposed alternative constructions of “collected

balance.”

26
 Specifically, Elizondo offers the testimony of his expert witness, Dr.

Kenneth Lehrer, a registered investor advisor who has served as chairman of four

banks. In his deposition, Lehrer testified that a “collected balance” is an industry

term that means a “balance minus deposited checks in the process of collection,

i.e., minus checks that have not been actually paid by the paying bank.” Lehrer

explained that the definition of collected balance is “banking 101: Either you got

the money or you don’t.”

Cadence offers the testimony of its corporate representative and branch

administration manager, J. Scott. In her deposition, Scott testified that Cadence has

its own, internal definition of “collected balance.” And under that internal

definition, Scott testified, “collected balance” means “the end-of-day ledger

balance less any debits plus any credits from the previous day,” not including

credits subject to “holds.” Thus, Scott explained, under Cadence’s internal

definition, a “collected balance” does not “necessarily” consist of funds that have

“actually” been “received” and can include provisional credit for uncollected

checks.

Cadence also offered the testimony of its expert witness, Richard McElroy,

Jr. In his deposition, McElroy testified that every bank has its “own definition of

collected balance” based on the bank’s assumption of when funds for deposited

items are collected. McElroy testified that a bank cannot determine on a case-by-

27
case basis when payment has been received for each deposited item and that a bank

therefore determines a customer’s collected balance based on the bank’s

assumption of when payment for each deposited item is most likely to be received.

The bank’s assumption, in turn, is based on the bank’s own “internal calculations

and formulas” and has “has no connection with reality”—i.e., no connection with

when the funds are actually received.

Although neither party has offered any other extrinsic evidence, such as an

industry dictionary or statutory definition, to support their proposed constructions

of “collected balance,” through our own research, we have found authority

supporting both constructions.3

3
Compare In re Cannon, 237 F.3d 716, 720 n.5 (6th Cir. 2001)
(“The collected balance refers to the balance of collected debits and credits; the
ledger balance is the balance of all debits and credits, both collected and
uncollected. Thus, when a bank grants a provisional credit it shows up on the
ledger balance, but not the collected balance.”), and 12 C.F.R. §§ 707.1–.11,
Appendix C to Part 707—Official Staff Interpretations, Bk. Compl. Gd. 6262671
(“Collected balance means the record of balance in a member’s account reflecting
collected funds, that is, cash or checks deposited in the credit union which have
been presented for payment and for which payment has actually been received.”),
with Frost Nat’l Bank v. Parker, No. 95-2150, 1999 WL 33438078, at *2 (C.D. Ill.
Feb. 26, 1999), aff’d sub nom. Frost Nat. Bank v. Midwest Autohaus, Inc., 241
F.3d 862 (7th Cir. 2001) (“The collected balance is the result of the computer’s
estimate of how long it will take to collect [deposited] items through the banking
system, usually between one and five days.”); see also FRB Adopts Truth in
Savings Regulations, Fed. Bank. L. Rep. P 89134, 1992 WL 12914346 (Federal
Reserve Board of Governors observing that “the term ‘collected balance’ does not
have a uniform meaning within the financial services industry”).

28
 However, we are convinced that, under these circumstances, the construction

proposed by Elizondo reflects the true intent of the parties as expressed in the

instrument. Quality Infusion Care, Inc. v. Health Care Serv. Corp., 224 S.W.3d

369, 379 (Tex. App.—Houston [1st Dist.] 2006, no pet.) (“In construing a written

contract, our primary concern is to ascertain the true intent of the parties as

expressed in the instrument.”). That is largely because Elizondo’s proposed

construction is the only one that harmonizes and gives effect to the provisions of

both the wire transfer agreement and the underlying Deposit Agreement. See id.

(“We examine the entire writing in an effort to harmonize and give effect to all of

its provisions so that none will be rendered meaningless.”).

The Deposit Agreement does not define “collected balance.” It does,

however, define “available balance” and “posted balance”:

Available Balance—The balance of funds in [the customer’s] account
that is available for immediate withdrawal. Unlike the Posted Balance,
the Available Balance reflects any holds placed on [the] account . . . .

Posted Balance—The balance of funds in [the customer’s] account
based solely on items that have been posted as credits or debits to
[the] account. Unlike the Available Balance, the Posted Balance does
not reflect any holds placed on [the] account.

This indicates that the term “collected balance” must mean something

different than these two defined terms. But as Elizondo points out repeatedly in his

brief, Cadence uses “collected balance” and “available balance” interchangeably.

29
Cadence has not attempted to rebut this point. In fact, Cadence appears to agree. In

its reply brief, Cadence states (with emphasis added by us):

Collected balance in the computer system represents the end-of-day
ledger balance, minus any debits, and plus any credits from the
previous day. This collected balance can include a provisional credit
for a check when holds have been removed regardless whether the
check has been finally paid. Even the version of the form that
Elizondo relies on specifically states: “Ava. Bal: 497,643.80.”

Thus, were we to adopt Cadence’s proposed construction, “collected

balance” and “available balance” would mean the same thing: the customer’s

ledger balance, less any debits, plus any credit not subject to holds. But this would

run afoul of various contextual canons, including the presumption of consistent

usage, according to which a material variation in terms suggests a variation in

meaning;4 and the rule against surplusage, according to which a term should not be

given an interpretation that causes it to duplicate another term or to have no

consequence.5

Moreover, Cadence never disclosed its internal definition of “collected

balance” to Elizondo. Indeed, in its brief, Cadence emphasizes that it construes

“collected balance” according to an “internal definition” that is not disclosed to its

4
See In re CVR Energy, Inc., 500 S.W.3d 67, 77 (Tex. App.—Houston [1st Dist.]
2016, no pet.); Horseshoe Bay Resort, Ltd. v. CRVI CDP Portfolio, LLC, 415
S.W.3d 370, 384 & n.7 (Tex. App.—Eastland 2013, no pet.).
5
See Bishop v. Owens, No. 01-13-00678-CV, 2014 WL 4260520, at *8 (Tex.
App.—Houston [1st Dist.] Aug. 28, 2014, no pet.) (mem. op.).

30
customers. But Cadence’s failure to disclose its internal definition to Elizondo only

underscores that Elizondo had no reason to construe the term according to that

definition.

When a bank uses a form contract to facilitate a transaction with a customer,

and the contract uses a term with various acceptable meanings within the industry,

the bank cannot construe that term according to an internal, undisclosed definition

that has the same meaning as another term defined in a separate document

governing the relationship between the parties. Here, Cadence presented no

evidence that its internal definition of “collected balance” was made available to

Elizondo or that Elizondo would otherwise have reason to construe the term

according to this definition. To the contrary, Cadence’s expert affirmatively

testified that Cadence had no duty and no reason to do so.

We reject Cadence’s contention that the term should be construed according

to Cadence’s internal, undisclosed definition and instead construe the term

according to the definition proposed by Elizondo. Thus, the term “collected

balance,” as used in the wire transfer request form, means the balance of funds that

have actually been collected and therefore excludes funds for unpaid checks and

other items in the process of collection.

31
 4. Cadence caused the overdraft by breaching the agreement.

Elizondo and Cadence entered into a valid, enforceable agreement to wire

transfer funds from Elizondo’s IOLTA account to a third-party account overseas.

The agreement required Cadence to transfer the funds from a verified collected

balance—i.e., from a balance consisting of funds from checks for which payment

had actually been received from the paying banks. Cadence failed to do so—it

made the transfer using the provisional settlement funds credited to Elizondo’s

account for the counterfeit check before payment for the check had actually been

received from the paying bank. Thus, Cadence breached the parties’ agreement.

Had Cadence not breached the agreement, the chargeback made by Cadence

to Elizondo’s account would not have resulted in an overdraft. Instead, Cadence

would have verified that Elizondo lacked sufficient funds to complete the wire

transfer and would not have completed the wire transfer with provisional

settlement funds from the unpaid check. Then, once Chase dishonored the check,

Cadence would have charged-back the provisional credit, resulting in no loss to

Cadence.

Cadence nevertheless contends that Elizondo is not entitled to an offset.

Cadence argues that it is irrelevant whether the funds were transferred from a

“collected balance” because a drawee bank may dishonor a check for up to three

years. So even if Chase had initially paid the check—and Cadence had thus

32
transferred funds from a collected balance—Chase would have eventually

discovered that the check was counterfeit and revoked the payment, and Cadence

would have then been entitled to chargeback Elizondo’s account and recover the

overdraft. We disagree.

First, case law across various jurisdictions, including Texas, consistently

recognizes that a customer may assert a bank’s subsequent misrepresentations

regarding the status of the check settlement process as a defense to a bank’s right

to recover an overdraft caused by a chargeback. See, e.g., Am. Dream Team, 481

S.W.3d at 736; Shupak, 223 P.3d at 873; Holcomb, 66 Cal. Rptr. 3d at 148.

Second, whether the funds were transferred from a “collected balance” is

relevant. Even though a drawee bank may dishonor a check for up to three years, a

customer of the collecting bank might reasonably insist that the check be paid

before transferring funds from the check because the drawee’s initial payment

would at least indicate that the check—and the funds from it—were good. Thus,

Elizondo could reasonably insist that funds be transferred from a collected

balance—despite Chase’s right to revoke the settlement for up to three years—

because Chase’s initial payment of the check would indicate (though not

conclusively prove) that the check was good.

33
 We hold that Cadence’s breach of the wire transfer agreement entitled

Elizondo to offset Cadence’s chargeback by the amount of the overdrawn funds as

a matter of law.

* * *

In sum, Elizondo breached the UCC and the parties’ Deposit Agreement by

depositing the counterfeit check into his IOLTA bank account. Elizondo and

Cadence then entered into a valid and enforceable agreement to wire transfer funds

from Elizondo’s account. The agreement required Cadence to wire transfer the

funds from a “verified collected balance.” Cadence breached the agreement by

making the transfer using the provisional settlement funds credited to Elizondo’s

account for the unpaid, counterfeit check. Had Cadence not breached the

agreement, the chargeback made by Cadence to Elizondo’s account would not

have resulted in an overdraft. Thus, although Cadence had the right under the UCC

and the Deposit Agreement to charge back the provisional settlement funds,

Elizondo was entitled to offset the chargeback by the amount of the overdrawn

funds, thereby negating Cadence’s alleged damages. We hold that the trial court

did not err in granting Elizondo’s motion for summary judgment. Accordingly, we

overrule Cadence’s two issues.

34
 Conclusion

We affirm the trial court’s judgment.

Laura Carter Higley
Justice

Panel consists of Justices Keyes, Higley, and Landau.

Justice Keyes, dissenting.

35