This action arises under 42 U.S.C. § 1983. Defendant-Appellant David Ratliff (Ratliff), a police officer for the Franklin Township Police Department in Ohio, filed this interlocutory appeal challenging the District Court’s denial of his motion to dismiss Plaintiff-Appellee Phyllis May’s (May) substantive due process claim on the basis of qualified immunity. May is the administrator of the estate of decedent Deborah Deborah Kirk (Kirk).
May claims that Ratliff violated Kirk’s constitutional right to substantive due process when he responded to her 911 call for help in a domestic violence situation by going to her apartment, knocking, looking in the window, and then leaving without forcing entry; Kirk was restrained by an attacker in her apartment when Ratliff arrived, and she was murdered later that night. Ratliff argues first that May did not allege facts that state a constitutional violation under the substantive due process clause of the Fourteenth Amendment. Second, he argues that even if the facts and all reasonable inferences to be drawn from them do state a constitutional violation, the law delineating that violation was not clearly established on August 13, 1998, the date of the incident. Third, Ratliff argues that his conduct was objectively legally reasonable in fight of the clearly established law at that time.
For the reasons that follow, we find that Ratliff in the circumstances of the case had qualified immunity, and therefore the district court’s denial of the motion to dismiss the claim against Ratliff in his individual capacity is REVERSED.
I. FACTUAL BACKGROUND AND PROCEDURAL HISTORY
On August 13, 1998, Kirk called 911 three times from her Franklin County, Ohio, apartment. In these calls Kirk can be heard screaming and crying, and a male voice can be heard yelling. The second and third calls were terminated by some action in the apartment. Before the last call ended, Kirk yelled “leave me alone ... get out of here” and “you’re not ripping my phone out ... get out of here.” Franklin Township police officers including Ratliff, were dispatched to her residence after the second call but were not told that the call was a priority and were not told the contents of the call. Instead, the dispatchers merely told the officers it was a “good domestic.”1 Upon arrival at Kirk’s apartment, the officers knocked on the apartment door, but no one answered. They also tried to look in the windows but could not see or hear anything. They attempted to get the phone number of the apartment to call inside, but they were unable to obtain it. Although the officers *789did not know it, Kirk was alive inside her apartment and was being restrained by Marvin Moss (Moss), her ex-boyfriend. The officers then “cleared” the call and left.
The next day, Kirk’s relatives, who were concerned because she had not reported to work, called the police, and Franklin Township police officers were again sent to Kirk’s apartment. The police entered her apartment with the assistance of the building superintendent and found Kirk dead. She had been beaten to death by Moss.
On August 10, 2000, May, Kirk’s aunt and the administrator of her estate, filed a complaint in the Court of Common Pleas for Franklin County, Ohio. She sued Franklin County; the Franklin County, Ohio, Board of Commissioners; Kim Karnes, Franklin County Sheriff; Marino Antonio Susi, a Franklin County 911 dispatcher; Earl P. Taylor of the Franklin County Sheriffs Office; Franklin Township; Tim Guyton (Guyton), Cheryl Schack (Shack), and Ed Seeger (Seeger), individually and as the Board of Trustees of Franklin Township; Ratliff; and John Does # 1-10. She claimed substantive due process violations for deprivation of life and liberty; equal protection violations for giving domestic violence calls, in which women are over-represented, a lower priority than other calls; and other violations not relevant here. Defendants removed the complaint to the District Court for the Southern District of Ohio on September 14, 2000.
Defendants Guyton, Shack, Seger, and Ratliff fled a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6) on October 11, 2000, based on qualified immunity in their individual capacities. On October 24, 2000, they filed a supplement to the motion to dismiss clarifying that they only claimed that Ratliff was entitled to qualified immunity.
On August 17, 2001, the District Court granted in part and denied in part the motion to dismiss. The Court found in relevant part that May stated a claim upon which relief could be granted by alleging facts that supported her claim against Ratliff for a substantive due process violation and that Ratliff had not established that he had qualified immunity. It is that decision that Ratliff now appeals.
II. BASIS FOR APPELLATE JURISDICTION
The District Court exercised federal question jurisdiction under 28 U.S.C. §§ 1331 and 1343 and 42 U.S.C. § 1983, and it exercised supplemental jurisdiction over May’s state-law claims under 28 U.S.C. § 1367. This court has jurisdiction under 28 U.S.C. § 1291 and the collateral order doctrine stated in Mitchell v. Forsyth, 472 U.S. 511, 530, 105 S.Ct. 2806, 86 L.Ed.2d 411 (1985) (“a district court’s denial of a claim of qualified immunity to the extent that it turns on an issue of law, is an appealable ‘final decision’ within the meaning of 28 U.S.C. § 1291 notwithstanding the absence of a final judgment”); see also Behrens v. Pelletier, 516 U.S. 299, 307, 116 S.Ct. 834, 133 L.Ed.2d 773 (1996) (“Mitchell clearly establishes that an order rejecting the defense of qualified immunity at either the dismissal stage or the summary-judgment stage is a ‘final’ judgment subject to immediate appeal”).
On September 12, 2001, Ratliff filed a notice of appeal regarding the District Court’s denial of qualified immunity on May’s substantive due process claim. On December 7, 2001, May filed a motion to dismiss the appeal based on a lack of subject matter jurisdiction, arguing that Ratliffs interlocutory appeal on the basis of qualified immunity was improper because questions of fact remain. On March 11, 2002, this court issued an order deny*790ing May’s motion to dismiss the appeal and directing the parties to address the jurisdictional issue in their briefs.
May argues that this court does not have appellate jurisdiction because there are factual issues in dispute. “[I]n order for an interlocutory appeal to be appropriate, a defendant seeking qualified immunity must be -willing to concede the facts as alleged by the plaintiff and discuss only the legal issues raised by the case.” LeMarbe v. Wisneski, 266 F.3d 429, 435 (6th Cir.2001) (internal citations omitted). Here May says that “[t]he particular fact which the Defendant-Appellant has yet to concede is that he is liable for the harm to Deborah Kirk because his actions rendered her more vulnerable to a private act of violence.” Ratliff says he has conceded all of May’s allegations of fact regarding his conduct, but he does not agree to the “conclusion of ultimate fact, or the mixed issue of law and fact,” that Ratliffs actions amounted to a violation of May’s substantive due process rights.
May’s argument that there is not appellate jurisdiction is without merit. Ratliff admits all relevant conduct, i.e. that he went to Kirk’s apartment, knocked on the door, looked in the windows, and then, after seeing and hearing nothing, left and cleared the call. Liability is a mixed question of law and fact, not a question of fact. See Williams v. Mehra, 186 F.3d 685, 690 (6th Cir.1999) (holding that psychiatrist’s actions in a § 1983 case were issues of fact but that whether psychiatrist was “deliberately indifferent” was a mixed issue of law and fact or an issue of ultimate fact). A court need not accept as true legal conclusions framed as factual allegations. Papasan v. Allain, 478 U.S. 265, 106 S.Ct. 2932, 92 L.Ed.2d 209 (1986). Ratliff need not accept that he is liable for the harm to Kirk on a Rule 12(b)(6) motion. Ratliff must concede, however, for purposes of this motion, the factual claim that his ac-
tions emboldened Moss. For these reasons we find jurisdiction is proper.
III. ANALYSIS
A. Standard of Review
This court reviews a district court’s ruling denying a motion to dismiss a substantive due process claim based on qualified immunity de novo. Hardy v. Jefferson Community College, 260 F.3d 671, 677 (6th Cir.2001). In a motion to dismiss, the court determines whether the plaintiff has alleged facts sufficient to state a claim. Vemco Inc. v. Camardella, 23 F.3d 129 (6th Cir.1994). “The motion will be granted if the complaint fails to allege the violation of a clearly established constitutional right.” Hardy, 260 F.3d at 677. This court must accept “the facts alleged in the complaint as true and dra[w] all reasonable inferences therefrom in the plaintiffs favor.” Id. Mixed questions of law and fact are reviewed de novo. Williams v. Mehra, 186 F.3d 685, 690 (6th Cir.1999).
B. Qualified Immunity
Ratliff argues that the claim against him in his individual capacity should be dismissed based on qualified immunity. “Government officials performing discretionary functions generally are shielded from liability for civil damages insofar as their conduct does not violate clearly established statutory or constitutional rights of which a reasonable person would have known.” Harlow v. Fitzgerald, 457 U.S. 800, 818, 102 S.Ct. 2727, 73 L.Ed.2d 396 (1982). In order to determine whether May’s Section 1983 claim against Ratliff should be dismissed for qualified immunity, we must undertake the following analysis: “the first inquiry must be whether a constitutional right would have been violated on the facts alleged; second, assuming the violation is established, the question whether the right was clearly established
*791must be considered.” Saucier v. Katz, 533 U.S. 194, 200, 121 S.Ct. 2151, 150 L.Ed.2d 272 (2001).
1. Allegation of a Constitutional Violation
May alleges that Ratliff violated Kirk’s right of substantive due process under the Fourteenth Amendment of the Constitution, specifically the right to life and/or personal security. There is no dispute that Kirk suffered a deprivation of life and personal security: the question is whether May has alleged facts from which a reasonable jury could conclude that the deprivation can be ascribed to the acts of Ratliff.
The Due Process Clause of the Fourteenth Amendment prevents state actors from denying life, liberty, or property without due process of law, but it does not impose upon the state an affirmative duty to protect its citizens against private acts of violence. DeShaney v. Winnebago Co. Dep’t of Social Services, 489 U.S. 189, 195, 109 S.Ct. 998, 103 L.Ed.2d 249 (1989); see also Kallstrom v. City of Columbus, 136 F.3d 1055, 1065 (6th Cir.1998). State actors may be held liable for not protecting citizens from third parties, however, “where (1) the plaintiff and the state actors had a sufficiently direct relationship such that the defendants owed her a duty not to subject her to danger, and (2) the officers were sufficiently culpable to be liable under a substantive due process theory.” Sperle v. Mich. Dep’t of Corrections, 297 F.3d 483, 491 (6th Cir.2002) (quoting Stemler v. City of Florence, 126 F.3d 856, 867, (6th Cir.1997), internal quotation marks omitted).
The first element, a “sufficiently direct relationship,” is generally met by showing a “special relationship” exists between the state and the victim “through incarceration, institutionalization, or other similar restraints of personal liberty.” DeShaney, 489 U.S. at 200. Although a restraint on personal liberty remains the clearest way to establish a duty to protect an individual, this court has clarified that the duty may also arise if the state creates a risk of harm to a citizen or renders that person more vulnerable to danger. Sperle, 297 F.3d at 491; see also Jones v. Union County, Tennessee, 296 F.3d 417, 428 (6th Cir.2002) (finding two exceptions to the general rule that the Due Process Clause does not create an affirmative duty to protect: the “special relationship” and the “state created danger” exceptions).
The Supreme Court explained in DeShaney that “[t]he affirmative duty to protect arises not from the State’s knowledge of the individual’s predicament or from its expressions of intent to help him, but from the limitations which it has imposed on his freedom to act on his own behalf.” 489 U.S. at 200. State actors thus must have custody of a person before owing a duty to protect or at least must have restrained the person in some way that hindered his ability to protect himself. Id. This court has found a special relationship in custodial settings but has generally rejected it in non-custodial settings. See, e.g., id.; Davis v. Brady, 143 F.3d 1021, 1026 (6th Cir.1998) (finding a special relationship based on police arrest of plaintiff and subsequent abandonment of him by the side of a dark and dangerous highway); Stemler v. City of Florence, 126 F.3d 856, 868 (6th Cir.1997) (finding a special relationship because police threats to arrest plaintiff if she did not get into the ear of her obviously drunk and abusive boyfiiend amounted to custody); Walton v. City of Southfield, 995 F.2d 1331 (6th Cir.1993) (finding no special relationship and denying liability where police abandoned the plaintiff children after arresting their mother but never took the children themselves into custody).
*792May argues that a special relationship was created in this case when Kirk placed her 911 call. May says that call placed Kirk in the state’s care just as if she had run to the nearest police station. Ratliff argues that there was no special relationship because there was no custodial restraint and no other restraint on Kirk’s liberty or on her ability to protect herself.
Kirk was no more in the state’s custody than was the plaintiff in DeShaney. In DeShaney the plaintiff, a four-year-old boy, was repeatedly beaten by his father and suffered permanent, severe brain damage as a result. DeShaney v. Winnebago Co. Dep’t of Social Services, 489 U.S. 189, 193, 109 S.Ct. 998, 103 L.Ed.2d 249 (1989). The Department of Social Services (DSS) caseworker knew the plaintiff had been hospitalized three times with injuries that the hospital staff said indicated possible child abuse, she had a police report from the father’s ex-wife saying that he was abusive to the child, and she saw suspicious injuries on the boy every time she visited. Id. at 192-93. She noted in her file that she suspected the boy was being abused, but neither she nor anyone else in DSS did anything about it. Id. at 193. Despite all the evidence accumulated by the DSS caseworker, her inaction in the face of that evidence, and the fact that the various people who reported their suspicions to DSS relied on it to solve the plaintiffs predicament, the Supreme Court denied all liability. Id. at 201. It found that “[w]hile the State may have been aware of the dangers that [the plaintiff] faced in the free world, it played no part in their creation, nor did it do anything to render him any more vulnerable to them.” Id.
Kirk’s calls to 911 are analogous to the reports to DSS of suspected child abuse: although the callers in both situations hoped the state would take charge of the matter and protect both individuals from harm, the state did not in fact take either one into custody or do anything that affirmatively prevented them from protecting themselves. There is no special relationship here based on a restraint of liberty.
The Supreme Court in DeShaney, however, also indicated that there might be liability even without a restraint on liberty if the state actor in some way created the danger. Id. at 201.
In DeShaney, the Supreme Court went further and stated that a duty to protect can arise in a noncustodial setting if the state does anything to render an individual more vulnerable to danger. However, DeShaney does not specify what actions of a state would render a person more vulnerable to danger, nor how much more vulnerable to danger a state must make a person before the person’s due process rights are violated.
Gazette v. City of Pontiac, 41 F.3d 1061, 1065 (6th Cir.1994) (emphasis in original). This court has explained and expanded this area left open by DeShaney. “Liability under the state-created-danger theory is predicated upon affirmative acts by the state which either create or increase the risk that an individual will be exposed to private acts of violence.” Kallstrom v. City of Columbus, 136 F.3d 1055, 1066 (6th Cir.1998); see also Davis v. Brady, 143 F.3d 1021, 1025 (6th Cir.1998). In order to create a duty to protect, an officer’s action would have to “increase the vulnerability of an individual to private acts of violence beyond the level it would have been ... absent state action.” Gazette, 41 F.3d at 1065 (internal quotation marks and citation omitted).
May argues that the facts pled in her complaint establish that Ratliffs conduct increased the risk that Kirk would be deprived of life and liberty in violation of the substantive due process clause. She first says that Ratliffs behavior — going to the *793door, knocking, and then leaving — emboldened Moss because it diminished his fear of arrest.2 Second, she says that the Township’s operation of a 911 emergency response system has displaced other means by which victims of domestic violence protect themselves and that if Kirk had not relied on Ratliff, she might have called friends or family for help or found some other way to help herself. Ratliff says that he is not liable because all he did was fail to force entry into Kirk’s apartment, which is an omission, not an affirmative act.
According to the facts alleged, Ratliffs actions emboldened Moss and so increased Kirk’s vulnerability to harm. She would have to prove at trial that these actions in fact emboldened Moss, but that is a question for a jury to decide. If May could show culpability, then she could proceed to a jury on that basis.
May’s second argument, that the 911 system displaced other means of help, was rejected in DeShaney. Justice Brennan argued unsuccessfully in dissent that the State’s action in creating DSS and directing everyone to refer their concerns of child abuse to it did create a special relationship. DeShaney v. Winnebago Co. Dep’t of Social Services, 489 U.S. 189, 205-08, 109 S.Ct. 998, 103 L.Ed.2d 249 (1989) (Brennan, J., dissenting). He wrote that “[tjoday’s opinion construes the Due Process Clause to permit a State to displace private sources of protection and then, at the critical moment, to shrug its shoulders and turn away from the harm that it has promised to try to prevent.” Id. at 212 (Brennan, J., dissenting). May’s claim of a special relationship is based on this very premise, that the police displaced private sources of protection by establishing and using the 911 system. Thus May has not made a case for a violation of a constitutional right due to a special relationship. See also, Gazette v. City of Pontiac, 41 F.3d 1061, 1063 (6th Cir.1994) (rejecting similar argument where police told plaintiffs decedent’s daughter they were investigating decedent’s disappearance when they were not doing so).
May therefore has not alleged a constitutional violation based upon either a custodial-type setting or a situation in which the police displaced other means of help or protection. Under the facts alleged, however, she has sufficiently pled that Ratliff had a duty to protect her after emboldening Moss by going to her apartment, knocking, and then leaving.
According to the facts alleged in the complaint, then, Ratliff had a duty to protect Kirk from Moss. Under the two-part test for alleging a constitutional violation, the next question this court must address is whether Ratliff was “sufficiently culpable to be liable under a substantive due process theory.” Sperle v. Mich. Dep’t of Corrections, 297 F.3d 483, 491 (6th Cir .2002).
This obligation to protect persons from harm inflicted by third parties, however, does not automatically render state officials liable for the injuries that an individual suffers due to the actions of these private actors. Instead where such a duty exists, state actors are liable for breaching their obligation to the plaintiff only if they engaged in conduct that was so egregious that it can be said to be arbitrary in the constitutional sense. This standard necessarily lacks precise boundaries, but the Supreme Court has repeatedly instructed that the Fourteenth Amendment protects only against abuse of executive power which shocks the conscience. *794Id. (internal quotation marks and citations omitted). The “shocks the conscience” standard is also imprecise, but in a custodial setting “state actors will be held liable for violating a plaintiffs substantive due process rights if they exhibit deliberate indifference to the risk of injury from a private party.” Id. at 491-92 (internal quotation marks and citations omitted). Not only must the state actor’s behavior shock the conscience, but it must also consist of affirmative acts. Kallstrom v. City of Columbus, 136 F.3d 1055, 1066 (6th Cir.1998); Sargi v. Kent City Bd. of Educ., 70 F.3d 907, 913 (6th Cir.1995).
May says that Ratliffs arrival, minimal investigation, and subsequent departure were affirmative acts that emboldened Moss to hurt Kirk. Ratfliff argues that May’s real complaint is that he did not force entry into May’s apartment and that his failure to do so was an act of omission and thus not actionable under Section 1983. May’s factual claim that Ratliffs actions emboldened Moss must be accepted as true for purposes of a 12(b)(6) motion.
Although May’s real complaint is the failure to do anything else — an act of omission, this Court will consider the question of whether the affirmative actions taken by Ratliff shock the conscience. They do not.
Ratliff arrived at Kirk’s apartment, knocked on the door, looked in her windows, and left. Although that sequence of events might have emboldened Moss, it simply does not shock the conscience. Ratliff knew only that he was responding to a “good domestic.” He did not know if there was anyone present in the apartment, and he did not have a warrant to enter.3 It was not unreasonable for Ratliff to conclude that there was nothing likely happening in the apartment, that its occupants had left, and that a forced entry would be both unnecessary and unwelcome. His actions do not even indicate a deliberate indifference to Kirk’s welfare, the standard that would be applied were this a custodial situation, where qualified immunity is less easily granted.
If Ratliff had known what Kirk said to the 911 operator and the way in which the calls were terminated, this might be a different case, but there is nothing in the record to indicate that he had been told either the specific content or even their general nature. There is also nothing in the record to establish that Franklin Township had any standards setting out the appropriate response to a domestic violence 911 call. With the information available to Ratliff, his decision to investigate the call but not to force entry was reasonable. May therefore has not shown the requisite culpability on Ratliffs part to make out a violation of Kirk’s constitutional rights.
2. Clearly Established Right
Since May has not shown that Kirk’s constitutional rights were violated by Ratliff. there is no need to address the second prong of the test whether or not the right was clearly established. Saucier v. Katz, 533 U.S. 194, 201, 121 S.Ct. 2151, 150 L.Ed.2d 272 (2001).
IV. CONCLUSION
For the foregoing reasons, Ratliff is entitled to qualified immunity, so the district court’s order denying a dismissal of the substantive due process claim against him is REVERSED.
. According to Ratliffs counsel at oral arguments, in police parlance a "good domestic” is a domestic violence situation.
. This is a factual claim that May is prepared to support at trial with evidence. It will therefore be accepted as true for purposes of this motion.
. We do not hold that he necessarily needed a warrant to enter in response to a 911 call for help; it is simply one factor that may reasonably have influenced his decision not to force entry.