Barrett Builders v. Miller

Peters, C. J.

The sole issue in this appeal is whether a contractor who has failed to comply with the requirements of the Home Improvement Act; General Statutes § 20-418 et seq.; can nonetheless recover in quasi contract by demonstrating unjust enrichment1 on the part of the homeowner for whom the contractor has performed work. The plaintiff, Barrett Builders, brought an action in three counts against the defendant, Rhoda Miller, alleging its right to recover for the value of goods and services represented by home improvements at the defendant’s home. The plaintiff has not pressed the first and third counts, alleging breach of contract and recovery on a dishonored check. On the second count, sounding in quasi contract, the trial court ruled in favor of the defendant on her motion for summary judgment and subsequently rendered judgment in her favor. We transferred to this court, pursuant to Practice Book § 4023, the plaintiff’s appeal *318from the adverse judgment on count two of its complaint and now affirm the judgment of the trial court.

The plaintiffs complaint reveals the following. The parties entered into a written contract on March 24, 1988, for the acquisition and installation of kitchen cabinets and counter tops at the defendant’s home. The contract defined the work to be done as ripping out old cabinets and tops and installing new ones, without providing any specification of size, materials or construction detail.2 It indicated no date for performance. It did specify, however, that the total contract price of $9783 would be payable in three installments, a one *319third down payment, another one third payment upon installation of the cabinets, and the remaining one third when the work was completed.

The plaintiff received the down payment as agreed. After it had begun work at the defendant’s home on May 1, 1988, it received, on May 9, 1988, a check for the second installment in the amount of $3390. When the plaintiff discovered that the defendant had stopped payment on this check, the plaintiff stopped his work. The plaintiff alleged that the work was substantially completed at that time. The plaintiff claimed, in count two of its complaint, that the reasonable value of his labor and materials was $6783, the amount unpaid under the contract.

The defendant’s answer and special defenses alleged, inter alia, that the plaintiff had failed to provide the defendant with a written contract containing the entire agreement, as required by General Statutes § 20-429.* *3 *320The defendant also alleged, in her counterclaim, that the cabinets installed by the plaintiff were inferior to the samples provided at the time of the contract negotiation.

The trial court did not address the underlying factual dispute between the parties in its memorandum of decision on the defendant’s motion for summary judgment. It noted that the plaintiff had admitted that its contract with the defendant was unenforceable under § 20-429. Relying on the ruling of the Appellate Court in Sidney v. DeVries, 18 Conn. App. 581, 588-89, 559 A.2d 1145 (1989), the court concluded that the statute precluded a quantum meruit theory of recovery even as an implied exception to the requirement that home improvement contracts be in writing. It accordingly granted the defendant’s motion for summary judgment.

The issue in this appeal is whether the trial court’s ruling in favor of the defendant homeowner mistakenly interpreted § 20-429 to bar recovery in quasi contract for home improvements when the contractor has failed to comply with the statute’s written contract requirement. The plaintiff contractor contends that there is no indication, either in the express language of the statute or in the legislative history of its enactment, that the legislature intended the Home Improvement Act to preclude its restitutionary cause of action. Since it would have been able to resort to these theories of recovery at common law, the plaintiff argues that the statute should not be construed to abrogate those *321remedies in the absence of a clear legislative mandate. We are not persuaded.

The starting point for our analysis is Caulkins v. Petrillo, 200 Conn. 713, 513 A.2d 43 (1986), in which we considered the ability of a contractor who has failed to comply with § 20-429 to recover for completed home improvements. In Caulkins, we rejected the contractor’s argument that we should imply an exception to the written contract requirement of the Home Improvement Act, analogous to the law allowing recovery for partial or full performance under an oral contract unenforceable under the statute of frauds, when the contractor has fully performed its obligations under the agreement. Id., 718-19. After reviewing the language of the statute and its legislative history, we held that the provisions of § 20-429 are mandatory rather than permissive, and concluded that, in contrast to the statute of frauds, the Home Improvement Act “does not provide an exception to the requirement that home improvement contracts be in writing.” Id., 717-18.

The plaintiff nonetheless maintains that our conclusion in Caulkins is not dispositive of the issue in this appeal. According to the plaintiff, Caulkins held only that an oral contract for home improvements is unenforceable notwithstanding partial or full performance of the contractor’s obligations. That holding, it argues, does not address the availability of recovery in quasi contract, a cause of action that does not depend upon the existence of a valid agreement. In support of this contention, the plaintiff emphasizes that the statute provides only that “[n]o home improvement contract shall be valid unless it is in writing . . . . ” (Emphasis added.) General Statutes § 20-429 (a) (1). The plaintiff argues that the statute’s specific reference to the invalidity of the “contract,” in conjunction with the legislature’s use of broader language precluding “any action” in the case of the statute governing real estate *322brokers; General Statutes § 20-325a (a); compels the conclusion that the Home Improvement Act does not bar recovery in quasi contract.

While it is true that the contractor in Caulkins argued only that he should be permitted recovery under a theory analogous to the law governing the statute of frauds, and that we therefore did not specifically address the availability of recovery in quasi contract, the difference between those theories of recovery is insignificant for the purposes of the Home Improvement Act. Recovery for partial or full performance of a contract that is unenforceable under the statute of frauds is based upon principles of restitution. See 3 Restatement (Second), Contracts § 375 (1981); Restatement, Restitution § 108 (d) (1937); 2 G. Palmer, Law of Restitution (1978) § 6.1, pp. 2-3, and § 6.4, pp. 29-32. “It is hornbook law that a party whose agreement is unenforceable under the Statute of Frauds or because of indefiniteness is generally entitled to restitution.” Montanaro Bros. Builders, Inc. v. Snow, 190 Conn. 481, 488, 460 A.2d 1297 (1983). The plaintiffs quasi contract claim in this case is likewise restitutionary. Burns v. Koellmer, 11 Conn. App. 375, 384, 527 A.2d 1210 (1987); G. Palmer, “History of Restitution in Anglo-American Law,” c. 3, vol. X, Restitution—Unjust Enrichment and Negotiorum Gestio, International Encyclopedia of Comparative Law (P. Schlechtriem Chief Ed.) pp. 32-33 (1989). Neither form of recovery is an action on the contract. See 1 Restatement (Second), Contracts § 141, comment (a) (1981). Our conclusion in Caulkins that the legislature “intended no exceptions” to the written contract requirement, even for restitution when a contractor has fully performed its obligations under the invalid agreement, thus applies with equal force to the plaintiffs claim for quasi contractual recovery in this case.

*323Furthermore, it is no answer that the Home Improvement Act does not explicitly preclude quasi contract remedies. While the legislature has employed broader language in the real estate broker’s statute, that statute encompasses commercial as well as consumer transactions. Moreover, the legislature has also on occasion been explicit in its desire to preserve common law remedies. The parental liability statute, for example, provides that “[t]he liability provided for in this section shall be in addition to and not in lieu of any other liability which may exist at law.” General Statutes § 52-572 (c). The fact that the legislature did not use the “any action” terminology of the real estate broker’s statute is thus not conclusive of the issue.

It bears emphasis that the Home Improvement Act “was passed for the protection of the public.” Caulkins v. Petrillo, supra, 720. As we have consistently reaffirmed, remedial legislation must be construed liberally; Mack Financial Corporation v. Crossley, 209 Conn. 163, 166, 550 A.2d 303 (1988); Borzencki v. Estate of Stakum, 195 Conn. 368, 383, 489 A.2d 341 (1985); Heslin v. Connecticut Law Clinic of Trantolo & Trantolo, 190 Conn. 510, 520, 461 A.2d 938 (1983); and we have likewise held that the construction of consumer protection statutes is not limited by the rule that statutes in derogation of the common law must be strictly construed. Rhodes v. Hartford, 201 Conn. 89, 95, 513 A.2d 124 (1986). We therefore conclude that our decision in Caulkins that the written contract requirement of the Home Improvement Act is without exception applies also to the claims asserted in this appeal.

Even if we were to reexamine our decision in Caulkins, the arguments for recovery in quasi contract are unpersuasive. Connecticut law has long recognized that restitution is not available for performance rendered pursuant to a contract that is unenforceable on *324public policy grounds. McKnight v. Gizze, 119 Conn. 251, 256, 175 A. 676 (1934); DiBiase v. Garnsey, 103 Conn. 21, 25-28, 130 A. 81 (1925); Phalen v. Clark, 19 Conn. 421, 432 (1849); Design Development, Inc. v. Brignole, 20 Conn. App. 685, 688-89, 570 A.2d 221 (1990); Burns v. Koellmer, supra, 379; see also 2 Restatement (Second), Contracts § 197 (1981). As long ago as 1849, this court stated that if a plaintiff cannot support his claim “without relying upon an unlawful agreement between himself and the defendant, he must fail.” Phalen v. Clark, supra. Moreover, in a case strikingly similar to the present appeal, this court concluded, sixty-five years ago, that a mechanic who had failed to comply with a statute requiring written authorization before proceeding with proposed automobile repairs in excess of $50 could not recover for his repairs. DiBiase v. Garnsey, supra, 28.

We also note that courts in other states have held that a contractor who has failed to comply with the licensure requirements of a home improvement statute is barred from all recovery, contractual as well as quasi contractual, despite the lack of any provisions in those statutes concerning the ability of a nonconforming contractor to recover for its work. Harry Berenter, Inc. v. Berman, 258 Md. 290, 293, 265 A.2d 759 (1970); Chosen Construction Corporation v. Syz, 138 App. Div. 2d 284, 285, 525 N.Y.S.2d 848 (1988); Mortise v. Liberty Owners Corporation, 102 App. Div. 2d 719, 720, 477 N.Y.S.2d 2, aff'd, 63 N.Y.2d 743, 469 N.E.2d 529, 480 N.Y.S.2d 208 (1984). Underlying these decisions is the principle that a person who does not comply with the statutory requirements “will not be given the assistance of the courts in enforcing contracts vdthin the provisions of the regulatory statute because such enforcement is against public policy”; Harry Berenter, Inc. v. Berman, supra, 293; and that, “[t]o permit a *325recovery on a quantum meruit would defeat and nullify the statute.” Id., 296.

We do not agree with the plaintiffs contention that fairness requires that we allow recovery in quasi contract when a contractor is unable to seek damages for breach of contract. The plaintiff argues that a homeowner is unjustly enriched if allowed to reap the benefits of home improvements without making restitution for those benefits. Furthermore, it argues, the objective of the statute in protecting consumers from shoddy workmanship would not be hindered by allowing restitution, since the homeowner would pay only for the improvements actually received.

This argument ignores the concern that we expressed in Caulkins that, if recovery is permitted despite the fact that the underlying home improvement contract is invalid, a contractor could unilaterally expand the scope of the project beyond the contemplation of the invalid agreement, without the homeowner’s consent, and recover for the unwanted work. As we stated in Caulkins, “if a home improvement contractor could, without a written contract, perform certain work and then allege an oral agreement for precisely the same work alleged to have been fully performed, the purpose and clear intent of § 20-429 would be thwarted.” Caulkins v. Petrillo, supra, 720. The remedial purpose of § 20-429 would be placed in even greater jeopardy if a contractor could recover by merely demonstrating that services had been rendered, without even alleging that there was some sort of agreement for the work.

The facts of this case illustrate that the legislature could legitimately have determined that a home improvement contract “in writing and . . . [containing] the entire agreement between the owner and the contractor,” as § 20-429 (a) requires, serves salutory evidentiary and cautionary policies in consumer pro*326tection. The skeletonic written agreement, executed on the plaintiffs form, provides nothing to indicate whether the parties contemplated that the defendant was to receive solid core kitchen cabinets, as she alleged, or hollow core cabinets, as the plaintiff apparently supplied. Reading this incomplete agreement, the defendant would not have had warning about the juridical risk of contradictory evidence to which she was being exposed. Without further specifications, she would not have been able to consider, in the interim before the work was begun, whether she had entered into a reasonable, competitively priced bargain. Given the history of continued consumer complaints about home improvement contracts,4 we are persuaded that strict compliance with the mandate of the statute is inconsistent with permitting recovery in quasi contract.

We recognize that our decision may lead to a harsh result where a contractor in good faith but in ignorance of the law performs valuable home improvements without complying with § 20-429. We are unpersuaded that this deficiency in the statute is within our power to remedy. Clearly, the legislature is entitled, in the first instance, to impose the burden of compliance with the statute on the professional, the contractor, rather than on the nonprofessional, the consumer. Viewing the continued incidence of complaints about home improvement contractors, the legislature could legitimately view as more urgent the need to protect consumers from unscrupulous contractors than the *327need to protect innocent contractors from manipulative consumers.5

This case illuminates an additional problem that recovery in quasi contract in disregard of § 20-429 poses. It is evident that the objective of the Home Improvement Act is not only to protect homeowners from substandard work, but also to ensure that homeowners are able to make an informed choice on a decision that has potentially significant financial consequences. As one legislator commented, the statute seeks to promote “the right of the consumers to some understanding, some protection.” (Emphasis added.) 22 S. Proc., Pt. 17,1979 Sess., p. 5797, remarks of Senator Audrey P. Beck. By requiring that home improvement contracts be reduced to a writing containing the entire agreement, § 20-429 serves to enlighten the homeowner as to the precise nature, scope and cost of the proposed project, and thereby to caution against improvident use of family resources.6

From this perspective, there is not a good fit between the policy of the statute and any readily available measure of recovery in quasi contract. The plaintiffs complaint suggests that the value of its goods and services, *328even though incomplete, is precisely the amount of the unpaid contract price. That measure is surely inappropriate. As a minimum, the import of § 20-429 is that the defendant was privileged, in the absence of an allegation of bad faith, to repudiate an agreement in violation of the statute. Since it is only an unwarranted repudiation that permits a party to recover the reasonable value of the services rendered in an action in quantum meruit; Rossetti v. New Britain, 163 Conn. 283, 292, 303 A.2d 714 (1972); the plaintiff is not entitled to that measure here. Alternatively, the plaintiff might conceivably retreat to a measure of damages, according to the principles of unjust enrichment, that looks to the benefit it has conferred on the defendant rather than the loss that the plaintiff has suffered. Monarch Accounting Supplies, Inc. v. Prezioso, 170 Conn. 659, 666-67, 368 A.2d 6 (1976). What benefit, however, has a homeowner received by getting unwanted goods and services? Judicial assessment of such a “benefit” would necessarily be so speculative as to undermine the objectives that the statute sought to achieve.

The legislature, having responded to the plight of consumers overborne by high pressure home improvement salesmanship, ought nonetheless to contemplate the possibility that some inexperienced contractors may encounter homeowners who use § 20-429 as a sword rather than as a shield. The legislature may want to consider requiring homeowners to exercise their statutory rights within a reasonable period of time after notice thereof. The legislature might also adopt a formula for restitution damages, such as allowing the contractor to recover a stated percentage of the value of his total performance, subject to an offset if a homeowner establishes a right to recover damages. Compare General Statutes § 42a-2-718 (2) and (3). Finally, the legislature might want to distinguish between a homeowner's invocation of the statute as a defense to *329an action by a contractor and a homeowner’s affirmative reliance on the statute to recover a down payment or progress payments that represent work performed in good faith by a contractor. This court cannot, however, supply these forms of recovery absent authorization from the legislature.

The judgment is affirmed.

In this opinion Glass, Hull and Santaniello, Js., concurred.

The plaintiff has denominated its cause of action against the defendant variously as a claim of quasi contract, quantum meruit and unjust enrichment. Since these three theories, each based upon common law principles of restitution, are noncontractual actions by which a party may recover despite the absence of a valid contract; see Burns v. Koellmer, 11 Conn. App. 375, 384, 527 A.2d 1210 (1987); G. Palmer, “History of Restitution in Anglo-American Law,” c. 3, vol. X, Restitution—Unjust Enrichment and Negotiorum Gestio, International Encyclopedia of Comparative Law (P. Schlechtriem Chief Ed.) pp. 32-33 (1989); we will refer to the theories collectively as quasi contract claims.

The contract, in its entirety, is as follows:

“BARRETT BUILDERS 27 Elm Street
TARRIFFVILLE, CT 06081 Phone 658-1601
PROPOSAL SUBMITTED TO Mrs. Miller
STREET 690 Cherry Brook Rd.
CITY, STATE AND ZIP CODE Canton, Ct.
PHONE 693-4068
DATE 3-24-88
JOB LOCATION same
JOB PHONE same

We hereby submit specifications and estimates for: #1. rip out old cabinets and top. Buy and install new cabinets and counter top. Buy and install underlayment for floor, but no finish floor . . . repair ceiling . . . refinish ceiling as best as [possible] to match existing, and paint ceiling only (No plumbing or elec, or paper)

#2. [Entry] ripout [closet] and install new Bay and install byfold door Buy and install underlayment for floor, but no finish floor. Install new door . . . labor only. Door will be at cost to me Job will [illegible] by 1st

No plumbing, elec, or painting or paper on wall. Ceiling will be painted. WE PROPOSE hereby to furnish material and labor—complete in accordance with above specifications, for the sum of:

Nine Thousand and Seven Hundred, Eighty Three dollars ($9783 no/100). Payment to be made as follows: 1/3 down, 1/3 when cabinets are installed and 1/3 upon completion of job on Barrett Builders part.

All material is guaranteed to be as specified. All work to be completed in a workmanlike manner according to standard practices. Any alteration or deviation from above specifications involving extra costs will be exe*319cuted only upon written orders, and will become an extra charge over and above the estimate. All agreements contingent upon strikes, accidents or delays beyond our control. Owner to carry fire, tornado and other necessary insurance. Our workers are fully covered by Workmen’s Compensation Insurance.

Authorized
Signature /s/ James H. Barrett
Note: This proposal may be
withdrawn by us if not accepted within_days.
ACCEPTANCE OF PROPOSAL—The above prices, specifications and conditions are satisfactory and are hereby accepted. You are authorized to do the work as specified. Payment will be made as outlined above.
Date of Acceptance: 3/25/88_
Signature /s/ Rhoda L. Miller_
Signature _”

General Statutes (Rev. to 1987) § 20-429 provides in pertinent part: “CONTRACT TO BE IN WRITING. NEGATIVE OPTION PROVISIONS PROHIBITED. OWNER TO RECEIVE COPY, required PROVISIONS, (a) No home improvement contract shall be valid unless it is in writing and unless it contains the entire agreement between the owner and the contractor. . . .

“(c) The contractor shall provide and deliver to the owner, without charge, a completed copy of the home improvement contract at the time such contract is execui»3d.”

*320Prior to 1986, the provision now codified as subsection (c) was subsection (b). See Public Acts 1986, No. 86-94. The substance of the provision was not changed in the recodification. Amendments to § 20-429, in 1988, which added several other required provisions for a valid contract; Public Acts 1988, No. 88-269, § 9, No. 88-364, §§ 108, 123; are not relevant to our analysis since the transactions in this case took place prior to the effective date of the amendments.

We take judicial notice of a recent article published in the New York Times; see Mahoney v. Lensink, 213 Conn. 548, 562 n.20, 569 A.2d 518 (1990); Moore v. Moore, 173 Conn. 120, 123 n.1, 376 A.2d 1085 (1977); reporting that the Connecticut department of consumer protection receives more complaints regarding home improvement contractors than any other type of business enterprise. According to the department’s figures, 1786 complaints involving home improvement contractors were received in 1989, up from 1406 in the previous year. New York Times, April 1,1990, p. 11.

A question remains concerning the ability of a homeowner to recover a down payment or progress payments made during the performance of home improvements but prior to the discovery of the invalidity of the contract. It is not clear whether a homeowner who has received materials and services and has made payments in recognition of that benefit can recover those payments. Arguably, a homeowner who has made such progress payments has impliedly consented to the work performed. The issue raised by a suit to recover partial payments differs substantially from that raised by refusal to pay sums alleged to be due on an invalid contract. We need not resolve that thorny issue today.

The plaintiff has conceded his noncompliance with the three day cooling off period as required by one of the amendments added to General Statutes § 20-429 in 1988. Public Acts 1988, No. 88-269, § 9. This amendment underlines the legislature’s concern that the Home Improvement Act provide an opportunity for considered judgment on the part of the homeowner.