Lebanon County Employees' Retirement Fund v. Collis

IN THE SUPREME COURT OF THE STATE OF DELAWARE

LEBANON COUNTY §
EMPLOYEES’ RETIREMENT §
FUND, and TEAMSTERS LOCAL §
443 HEALTH SERVICES & §
INSURANCE PLAN, §
§ No. 22, 2023
Plaintiffs-Below, §
Appellants, § Court Below: Court of Chancery
§ of the State of Delaware
v. §
§ C.A. No. 2021-1118
STEVEN H. COLLIS, RICHARD W. §
GOCHNAUER, LON R. §
GREENBERG, JANE E. HENNEY, §
M.D., KATHLEEN W. HYLE, §
MICHAEL J. LONG, HENRY W. §
MCGEE, ORNELLA BARRA, §
D. MARK DURCAN, and CHRIS §
ZIMMERMAN, §
§
Defendants-Below, §
Appellees. §
§
-and- §
§
AMERISOURCEBERGEN §
CORPORATION, §
§
Nominal Defendant-Below, §
Appellee. §

Submitted: September 20, 2023
Decided: December 18, 2023

Before SEITZ, Chief Justice; VALIHURA, TRAYNOR, LEGROW, and
GRIFFITHS, Justices, constituting the Court en banc.
Upon appeal from the Court of Chancery. REVERSED and REMANDED.

Samuel L. Closic, Esquire, Eric J. Juray, Esquire, PRICKETT, JONES &
ELLIOTT, P.A., Wilmington, Delaware; Gregory V. Varallo, Esquire, (argued),
Andrew Blumberg, Esquire, BERNSTEIN LITOWITZ BERGER & GROSSMAN
LLP, Wilmington, Delaware, for Plaintiffs-Below, Appellants Lebanon County
Employees’ Retirement Fund and Teamsters Local 443 Health Services and
Insurance Plan.

Stephen C. Norman, Esquire, Jennifer C. Wasson, Esquire, Tyler J. Leavengood,
Esquire, Christopher D. Renaud, Esquire, POTTER ANDERSON & CORROON
LLP, Wilmington, Delaware, for Defendants-Below, Appellees, Steven H. Collis,
Richard W. Gochnauer, Lon R. Greenberg, Jane E. Henney, M.D., Kathleen W.
Hyle, Michael J. Long, Henry W. McGee, Ornella Barra, D. Mark Durcan, and
Chris Zimmerman, and Nominal Defendant-Below, Appellee AmerisourceBergen
Corporation.

Michael S. Doluisio, Esquire, Brittany Zoll, Esquire, Christopher J. Merken,
Esquire, DECHERT LLP, Philadelphia, Pennsylvania for Defendants-Below,
Appellees, Steven H. Collis, Richard W. Gochnauer, Lon R. Greenberg, Jane E.
Henney, M.D., Kathleen W. Hyle, Michael J. Long, Henry W. McGee, Ornella
Barra, D. Mark Durcan, and Chris Zimmerman, and Nominal Defendant-Below,
Appellee AmerisourceBergen Corporation.

Matthew L. Larrabee, Esquire (argued), Hayoung Park, Esquire, Julia Markham-
Cameron, Esquire, DECHERT LLP, New York, New York for Defendants-Below,
Appellees, Steven H. Collis, Richard W. Gochnauer, Lon R. Greenberg, Jane E.
Henney, M.D., Kathleen W. Hyle, Michael J. Long, Henry W. McGee, Ornella
Barra, D. Mark Durcan, and Chris Zimmerman, and Nominal Defendant-Below,
Appellee AmerisourceBergen Corporation.

Michael D. Blanchard, Esquire, Amelia Pennington, Esquire, MORGAN, LEWIS
& BOCKIUS, LLP, Boston Massachusetts for Appellee Defendants-Below,
Appellees, Steven H. Collis, Richard W. Gochnauer, Lon R. Greeberg, Jane E.
Henney, M.D., Kathleen W. Hyle, Michael J. Long, Henry W. McGee, Ornella
Barra, D. Mark Durcan, and Chris Zimmerman, and Nominal Defendants-Below,
Appellee AmerisourceBergen Corporation.

2
TRAYNOR, Justice:

According to a 2017 report, AmerisourceBergen Corporation, which

distributes opioids to pharmacies and other customers, had an approximately 30%

share of the wholesale pharmaceutical market in the United States.1 After the

Company incurred liability for over $6 billion in a 2021 global settlement related

to the Company’s role in the opioid epidemic,2 stockholder plaintiffs filed a

derivative complaint in the Court of Chancery.3

The complaint takes the directors and officers of AmerisourceBergen to task

for failing “to adopt, implement or oversee reasonable policies and practices to

prevent the unlawful distribution of [opioids], and . . . repeated[ly] fail[ing] to act

when undeniable evidence of widespread illegal opioid sales emerged.”4 Because

of these failings, according to the plaintiffs, AmerisourceBergen has faced serious

threats that it will lose its drug distribution licenses and has suffered “billions of

dollars of fines and harm.”5 Claims such as these—typically made in the wake of a

“‘corporate trauma’”6 or “organizational disaster”7—are known in the parlance of

Delaware corporate law as Caremark8 claims.

1
App. to Opening Br. at A56–57.
2
Id. at A162.
3
Id. at A1, A23, A27–179.
4
Id. at A31.
5
Id.
6
Pyott v. La. Mun. Police Emps.’ Ret. Sys., 74 A.3d 612, 618 (Del. 2013).
7
In re Caremark Int’l Inc. Derivative Litig., 698 A.3d 959, 968 (Del. Ch. 1996).
8
See generally id.
3
 As its most basic level, the Court of Chancery’s opinion in In re Caremark

Int’l Inc.9 tackled the question: “what is the board’s responsibility with respect to

the organization and monitoring of the enterprise to assure that the corporation

functions within the law to achieve its purposes?”10 Chancellor Allen’s short

answer was that corporate boards must

assur[e] themselves that information and reporting systems exist in the
organization that are reasonably designed to provide to senior
management and to the board itself timely, accurate information
sufficient to allow management and the board, each within its scope,
to reach informed judgments concerning both the corporation’s
compliance with law and its business performance.11

In determining whether the corporation’s information and reporting systems are

adequate, directors must exercise good-faith judgment and failure to do so is a

breach of their duty of loyalty.12

In Stone v. Ritter, this Court endorsed and refined the Caremark standard,

holding that

Caremark articulates the necessary conditions predicate for director
oversight liability: (a) the directors utterly failed to implement any
reporting or information system or controls; or (b) having
implemented such a system or controls, consciously failed to monitor
or oversee its operations thus disabling themselves from being
informed of risks or problems requiring their attention. In either case,
imposition of liability requires a showing that the directors knew that

9
Id.
10
Id. at 968–969.
11
Id. at 970.
12
Marchand v. Barnhill, 212 A.3d 805, 820–21 (Del. 2019).
4
 they were not discharging their fiduciary obligations. Where directors
fail to act in the face of a known duty to act, thereby demonstrating a
conscious disregard for their responsibilities, they breach their duty of
loyalty by failing to discharge that fiduciary obligation in good faith.13

Since Stone, Caremark claims based on the board’s failure to implement a

reporting system, rare though they are, have been referred to as “prong one”

Caremark claims. Claims based on a failure to monitor the corporation’s systems

once implemented are—as one might expect—“prong two” Caremark claims.

This case involves claims of inadequate director and officer oversight under

prong two of Caremark based on two distinct theories. Both theories are

predicated on what the plaintiffs describe as the Company’s directors’ and officers’

“bad faith failure to oversee [AmerisourceBergen’s] compliance with laws

governing the distribution of opioids.”14 Taken in the order in which the plaintiffs

raised them below, under their first theory, the plaintiffs contend that the

AmerisourceBergen board, having fostered “a culture of non-compliance,” was

complicit in the Company’s evasion of its obligation to monitor orders so as to

reduce the likelihood that opioids would be diverted for non-medical use, in

violation of the Controlled Substances Act (“CSA”),15 a federal statute regulating

certain drugs and other substances that pose a risk of abuse and dependence. This

13
911 A.2d 362, 370 (Del. 2006) (emphasis in original) (footnotes omitted).
14
App. to Opening Br. at A190.
15
The Controlled Substances Act was enacted by Congress in 1970 as the Comprehensive Drug
Abuse and Prevention Act.
5
theory draws its support from former Chief Justice, then-Vice Chancellor Strine’s

oft-quoted affirmation in In re Massey Energy Co.16 that “Delaware law does not

charter law breakers” and was thus dubbed a “Massey Theory” or “Massey Claim”

by the Vice Chancellor here.17 Under the plaintiff’s second theory—their “Red-

Flags Theory”—the plaintiffs contend that, even if a majority of the defendants did

not know of the alleged deficiencies in the Company’s opioid-monitoring system,

they would still be liable for failing to respond to “a tidal wave of red flags”18 that

the Company was not complying with its obligations under the CSA.

Because the plaintiffs sued derivatively—that is, to enforce a right belonging

to AmerisourceBergen that AmerisourceBergen itself failed to enforce—the

complaint was subject to the Court of Chancery Rule 23.1’s special pleading

requirements.19 In a derivative action, “[t]he complaint shall also allege with

particularity the efforts, if any, made by the plaintiff to obtain the action the

plaintiff desires from the directors or comparable authority and the reasons for the

16
2011 WL 2176479, at *20 (Del. Ch. 2011).
17
Lebanon Cnty. Emps.’ Ret. Fund v. Collis, 2022 WL 17841215, at *2 (Del. Ch. 2022) (“Rule
23.1 Opinion”). By adopting the Court of Chancery’s nomenclature, we do not intend to suggest
that In re Massey Energy Co., established a freestanding claim independent of Caremark. We
fully endorse, however, Massey’s emphatic statement that “a fiduciary of a Delaware corporation
cannot be loyal to a Delaware corporation by knowingly causing it to seek profit by violating the
law.” 2011 WL 2176479, at *20.
18
App. to Opening Br. at A227.
19
Although a new version of Rule 23.1 became effective on September 25, 2023, see Del. Ch. R.
23.1(a) (Westlaw 2023), the complaint was filed on December 30, 2021, App. to Opening Br. at
A27, so our analysis proceeds under the prior version of the Rule.
6
plaintiff’s failure to obtain the action or for not making the effort.”20 Accordingly,

the plaintiffs alleged that demand on the AmerisourceBergen board of directors

was futile because a majority of the directors faced a substantial likelihood of

liability under the pleaded claims and were consequently incapable of responding

impartially to a demand.

The defendants moved to dismiss the complaint under Rule 23.1 for failure

to adequately allege demand futility and under Rule 12(b)(6) for failure to state a

claim.21 Among the arguments advanced in support of the motion, the directors

contended that the complaint itself established that AmerisourceBergen had

adopted, and repeatedly enhanced, an opioid-distribution monitoring system that

included board-level reporting. The defendants argued further that the allegations

in the complaint, including the documents cited in it, showed that the

AmerisourceBergen board of directors responded diligently to the “red flags”—

numerous lawsuits, investigations, and regulatory actions—that the plaintiffs

claimed should have prompted the defendants to take corrective action. Thus,

according to the defendants, the complaint failed to adequately state Caremark

claims and should be dismissed for that reason and for failure to establish demand

futility.

20
Del. Ch. R. 23.1(a) (2007).
21
App. to Answering Br. at B12.
7
 The Court of Chancery’s view of the adequacy of the complaint varied

markedly from the defendants’. Applying the settled principle that, in the face of a

motion to dismiss at the pleading stage, plaintiffs are entitled to all reasonable

factual inferences that logically flow from the well-pleaded facts, the court

concluded that the plaintiffs’ complaint passed muster under Rule 23.1 (“Rule 23.1

Opinion”). More specifically, the court concluded:

Standing alone, the avalanche of investigations and lawsuits without
any apparent response until the 2021 Settlement would support a well-
pled Red-Flags Claim. Likewise, the series of decisions that
culminated in the Revised OMP, along with the decision to keep that
framework in place until the 2021 Settlement, would support a well-
pled Massey Claim.22

Yet the Court of Chancery dismissed the plaintiffs’ complaint. It did so

based on a bellwether decision of the United States District Court for the Southern

District of West Virginia (the “West Virginia Court”) in opioid-related

multidistrict litigation (“MDL”). The West Virginia case involved a public

nuisance claim alleging that AmerisourceBergen and other major opioid

distributors had, by failing to comply with their anti-diversion obligations under

the CSA, fueled the opioid epidemic in West Virginia and, in particular, in the city

and county that brought the suit. After a two-month trial on the merits, the West

22
Rule 23.1 Opinion at *2. As explained later, “OMP” stands for “Order Monitoring Process.”
8
Virginia Court found that AmerisourceBergen’s anti-diversion efforts complied

with the CSA and therefore entered judgment in AmerisourceBergen’s favor.

For the Court of Chancery, the West Virginia Court’s finding “fatally

undermine[d] the [plaintiffs’] complaint.”23 The court summed up the effect of the

decision (“West Virginia Decision”):

Although the federal court’s findings are not preclusive, they are
persuasive. Both the Red-Flags Theory and the Massey Theory
depend on an inference that the officers and directors knowingly
failed to cause the Company to comply with its anti-diversion
obligations, either because they consciously ignored red flags that put
them on notice of violations or because they intentionally adopted a
business plan that prioritized profits over compliance. In light of the
West Virginia Court’s thorough analysis, it is not possible to infer that
the Company failed to comply with its anti-diversion obligations, nor
is it possible to infer that a majority of the directors who were in
office when the complaint was filed face a substantial likelihood of
liability on the plaintiffs’ claims. Demand is therefore not futile, and
the plaintiffs lack standing to assert their claims on the Company’s
behalf.24

The principal issue addressed in this opinion is whether the way the Court of

Chancery considered, and the weight that it accorded, the West Virginia Court’s

factual findings is consistent with our rules of evidence and Court of Chancery

Rule 23.1. For the reasons that follow, we hold that it is not and therefore reverse

the Court of Chancery’s dismissal of the complaint.

23
Id. at *3.
24
Id.
9
 I

A

Nominal defendant AmerisourceBergen (or the “Company”) is a Delaware

corporation that is one of the three largest pharmaceutical distribution companies

in the United States.25 The ten named defendants have served either as members of

the AmerisourceBergen board or its management team.26 The complaint alleges

that, as of its filing in 2021, nine of the ten directors had been in office during a

portion of the period relevant to claims described below.27

The plaintiffs, Lebanon County Employees’ Retirement Fund and Teamsters

Local 443 Health Services & Insurance Plan, alleged that they have been

AmerisourceBergen shareholders since 2007 and 2010, respectively.28

B

According to the complaint, the harms that mushroomed into billion-dollar

25
App. to Opening Br. at A31, A45. The facts are drawn from the complaint, including the
documents it incorporates by reference.
26
Id. at A30, A168. Jane E. Henney has been a board member since 2002 (id. at A48); Henry
W. McGee, 2004 (id. at A49); Michael J. Long, 2006 (id.); Richard W. Gochnauer, 2008 (id. at
A47); Kathleen W. Hyle, 2010 (id. at A48); Steven H. Collis, 2011 (id. at A46); Lon R.
Greenberg, 2013 (id. at A48); and Ornella Barra and D. Mark Durcan, 2015 (id. at A49–50).
Collis is both a director and executive defendant. Id. at A46, A50. Zimmerman is an executive
defendant only. Id. at A50.
27
See id. at A168.
28
Id. at A45.
10
losses for the Company had their beginnings in 2007,29 but the context for those

harms arose earlier with the advent of extended-release opioids.30

Near the close of the twentieth century, major players in the pharmaceutical

industry like AmerisourceBergen began offering new types of prescription opioids

for the treatment of pain.31 Producers marketed opioids as superior, non-addictive

drugs to manage pain, while distributors like AmerisourceBergen worked with the

producers to market and deliver orders of opioids to patients, doctors, and

pharmacies.32 Profits boomed.33 At the same time, the increased availability of

and reliance on opioids led to a spike in misuse.34 In fact, opioid-based pain pills

are highly addictive and, when misused, deadly.35

Pharmacies where people can obtain questionable doses of opioids are

sometimes referred to as “pill mills.”36 As addiction levels soared, pill mills

surfaced across the nation to satisfy demand.37 During the last few decades, the

number of opioid-overdose deaths tallies in the hundreds of thousands,38 an

incalculable human loss. By 2016, the United States Surgeon General wrote an

29
See id. at A31–33.
30
Id. at A53.
31
Id.
32
Id.
33
Id. at A54.
34
Id.
35
Id. at A53–54.
36
Id. at A54.
37
Id.
38
Id. at A52–53.
11
open letter to doctors across the country requesting help to fight this “‘urgent

health crisis.’”39

The CSA and its implementing regulations relating to unlawful opioid

diversion40 equip the United States Drug Enforcement Administration (“DEA”)

with licensing and enforcement powers and require distributors like

AmerisourceBergen to maintain effective anti-diversion, order-management, and

compliance programs.41 Under the CSA and comparable state laws, a suspicious

order is an order of unusual size, that substantially deviates from normal industry

patterns, or that is delivered with unusual frequency.42 AmerisourceBergen’s

programs must flag, investigate, and refrain from shipping suspicious orders until

the Company can verify that the order is not likely to be diverted.43

AmerisourceBergen uses a method called “just-in-time” delivery, which means

that most customers receive orders every day, sometimes more than once, to ensure

as little inventory as possible is carried over to the next day.44 This method

positions the Company to know how many opioids are delivered to each customer

each day.45

39
Id. at A55.
40
Id. at A61–62.
41
Id. at A33–34, A61–62.
42
Id. at A63, A147.
43
Id. at A62.
44
Id. at A57.
45
See id.
12
 C

In 2007, the DEA issued an order to show cause to and immediately

suspended the license of one of AmerisourceBergen’s distribution centers in

Florida.46 The DEA alleged that the Company failed to have proper controls for

the distribution of hydrocodone, a controlled substance.47 In a consent order

entered as part of a settlement, the Company agreed to implement a more robust

monitoring program that would include quicker identification, reporting, and

halting of certain orders, and the suspension was lifted two months later.48 This

order-monitoring process (“OMP”) would remain in place until 2015.49 The

complaint does not provide data from 2007 or 2008 on the number of suspicious

orders reported by the OMP,50 but a report in 201251 reveals some data tracked

since 2009:

AmerisourceBergen Averaged 215,000,000 Order
Lines from 2009-2012
Suspicious Orders Reported
2009 0.000864% [1,858]
2010 0.001085% [2,322]
2011 0.001870% [4,020]
2012 0.002564% [5,512]

46
Id. at A33.
47
Id.
48
Id. at A33, A64.
49
Id. at A64, A100.
50
Id. at A68.
51
See id. at A82–83 (reformatted) (footnote omitted).
13
 During 2007, the Company also eyed Bellco Drug Corporation (“Bellco”) as

a potential acquisition, as Bellco primarily sold opioids and other controlled

substances to independent pharmacies in the New York metropolitan area.52 After

the two companies agreed to a $235 million deal, Bellco entered a consent

judgment with the DEA for CSA violations.53 Under the consent judgment, unless

Bellco implemented improved anti-diversion, order management, and compliance

programs, its controlled-substances license would not be reinstated.54 Yet the

Company saw the acquisition of Bellco—even with its regulatory failures—as part

of a board-approved strategy to build the Company’s business with independent

pharmacies.55 Bellco’s CSA violations gave AmerisourceBergen negotiation

leverage, and the Company ultimately paid only $190 million for Bellco, a $45

million discount.56

The complaint alleges that the Company and Bellco faced enforcement

actions in the same year, yet the Company still maintained its strategy of growing

its business with smaller independent pharmacies, seeking profits rather than

addressing defects in its anti-diversion programs57 despite knowing that

independent pharmacies played an outsized role in the unlawful diversion of

52
Id. at A34.
53
Id.
54
Id.
55
Id. at A35.
56
Id. at A34–35, A66–67.
57
Id. at A35, A68.
14
opioids and other controlled substances.58 In fact, to gain market share,

AmerisourceBergen developed a “light touch” franchise model over time for

independent pharmacies, leading to easy onboarding.59 As to anti-diversion

compliance and oversight in this new frontier, it appears that in the first years after

the Bellco acquisition the board did not have or may have delegated specific

oversight;60 by 2012, whatever role the board played, the Company’s Corporate

Securities and Regulatory Affairs division (“CRSA”) appeared to be taking up

anti-diversion compliance efforts.61

After the Company focused its efforts and resources on the independent-

pharmacy strategy, sales to this segment improved by 11.7% from July 2010 to

March 2011.62 As the Company enjoyed increased sales,63 defendant Zimmerman,

a head of the CRSA at this point, circulated an email to five senior members of his

team in 2011 that contained a parody of The Beverly Hillbillies64 theme song that

depicted opioid addicts as hillbillies, opioids as “Hillbilly Heroin,” and the state of

Florida as a haven for “Pillbillies.” Zimmerman was not finished with this

theme—a few weeks later, he emailed diversion-control team members again,

writing, “[w]atch out Georgia and Alabama, there will be a max exodus of

58
Id. at A35.
59
Id. at A77–78, A139.
60
See id. at A68–69.
61
See id. at A50, A69, A104.
62
Id. at A74.
63
Id.
64
The complaint contains a 17-line excerpt of the parody. Id. at A72–73.
15
Pillbillies heading north.”65 This email came in the wake of recently passed

legislation in Florida meant to scrutinize pill mills.66 Zimmerman was later

promoted twice, holding roles as the Chief Compliance Officer and Senior Vice

President of the CSRA.67

In 2012, the Company’s board and management discussed ways to reduce

independent pharmacy churn and increase profitability.68 Creating a “‘light

touch’” franchise model and facilitating “‘friendly landings’” for independent

pharmacies looking to change ownership would allow for easy onboarding.69 At

the same time, the board learned that the DEA had suspended the license of

Cardinal Health, a competitor, to distribute controlled substances at a Florida

distribution center, based on Cardinal’s business dealings with four independent

pharmacies.70

The Company also encountered questions about its anti-diversion efforts.71

In 2012, management reported that the Company was responding to a subpoena

from the United States Attorney’s Office for the District of New Jersey, seeking

65
Id. at A73.
66
Id.
67
Id. at A50. It appears that while Zimmerman served as a leader for the company’s compliance
efforts, another email circulated among senior compliance staff that contained lyrics to
“‘OxyCotinVille,’” a parody of Jimmy Buffet’s “‘Margaritaville.’” Id. at A35–36, A50. The
parody described people who suffer from addiction as “[w]astin’ away again in OxyContinville”
until they can go to Florida to stockpile medication. Id. at A35–36.
68
Id. at A77–78.
69
Id.
70
See id. at A78.
71
Id. at A79.
16
documents concerning its order monitoring program.72 In late 2012, the audit

committee met again,73 and, according to the complaint, this meeting was one of

the few times that either the board or any of its committees received information

about the actual number of orders the OMP either tracked, flagged, or reported.74

The committee learned that of the 215,000,000 order lines averaged from 2009 to

2012, only a small fraction of orders, 13,712, was reported as suspicious.75

Although the OMP was discussed at this meeting, there is no indication that the

committee took or requested any action regarding its effectiveness.76 The

committee also learned that the Company was understaffing its internal audit team,

whose size was less than one-third the average size of teams at other Fortune 500

companies.77 Likewise, the amount of internal audit expenditures was less than a

third of the average amount of expenditures at other Fortune 500 companies.78 The

next day, the committee reported to the board that it had received an update on the

OMP, but neither the committee nor the board took or requested action regarding

the OMP.79

72
Id.
73
Id. at A82.
74
See, e.g., id. at A101, A116, A126.
75
Id. at A82–83.
76
Id. at 82–84.
77
Id. at A83.
78
Id.
79
Id. at A84.
17
 In early 2013, the Company considered an alliance with Walgreens80 that

would add more than 8,000 retail pharmacy locations to its portfolio and a 213%

increase in orders for controlled substances.81 But Walgreens, it turns out, faced its

own allegations of non-compliance with the CSA.82 Resolving allegations that

Walgreens negligently allowed pain killers to be diverted for abuse and for the

illegal secondary market, Walgreens and the DEA entered into a settlement, under

which Walgreens agreed to pay a $80 million fine.83 Although the alliance would

entail both increased orders and increased risk of suspicious orders, the Company

added only two employees in the diversion control team—going from five to

seven—and only two to the investigations group—going from four to six.84 What

is more, between 2010 and mid-2017, the Company’s internal audit department

neither reviewed nor audited the Company’s anti-diversion controls.85

During 2013, the board received an update on the investigations of the

Company’s OMP and anti-diversion efforts by various United States Attorneys

Offices and the DEA,86 and in 2014 the audit committee learned that the

Company’s outside auditor had been subpoenaed as part of a grand jury

80
Id. at A85.
81
Id. at A89.
82
Id. at A88.
83
Id. at A88.
84
Id. at A89.
85
Id. at A38.
86
Id. at A91.
18
investigation.87 At one point the audit committee also discussed in the Company’s

public filings the regulatory risks that the Company faced, including “‘the potential

impact of suspension or revocation by the United States Drug Enforcement

Administration of any of the Company’s registrations[.]’”88 As later alleged in the

federal MDL, a 2013 document entitled “‘Sales Talking Points’” described

dialogue for sales team members to use to warn customers who may have been

approaching OMP-reporting thresholds: “‘Every day, we read about another

independent pharmacy under investigation. I want to make sure that doesn’t

happen to you.’”89 The allegations continued by stating that, “AmerisourceBergen

then counseled the customer not to order fewer controlled substances, but to

strategically format their ordering patterns so that they would not get flagged by

[suspicious order monitoring] programs or regulators being detected by the system

and being the subject of an enforcement action by the DEA.”90

Defendant Zimmerman and David May, the Company’s Director of

Diversion Control and Federal Investigations, took 15 minutes to report to the audit

committee in early 2015.91 The complaint alleges that this was the first update that

87
Id. at A98.
88
Id. at A37.
89
Id. at A90.
90
Id.
91
Id. at A100–01.
19
the committee had received on diversion controls since 2012.92 Compared to what

were described as static thresholds for flagging and reporting suspicious orders

established in 2007 under the original OMP, a revised OMP (“Revised OMP”)

featured dynamic thresholds “‘refreshed annually based upon actual consumption

data over the most recent 12-month period[.]’”93 Based on these historical

ordering patterns, the Revised OMP expanded to two the number of triggers

required to flag a customer’s order as suspicious.94 Zimmerman and May’s report

did not, however, include the actual number of suspicious orders of controlled

substances reported to the DEA.95 In one 15-minute period, the audit committee,

along with three other committees, reported to the board the next day.96 The board

did not discuss the effectiveness of the Company’s anti-diversion efforts and did

not take or request that management take any action regarding improving DEA

compliance.97

Created years later, the following table98 reveals actual reporting activity

from 2013 to 2016, which includes data from the Revised OMP:

92
Id. at A101. In a 2018 deposition, Zimmerman testified that, although he met with the audit
committee once a quarter, he did not provide regular updates on diversion control. Id. at A104.
93
Id. at A100.
94
App. to Answering Br. at B596.
95
App. to Opening Br. at A100.
96
Id. at A101.
97
Id. at A101–02.
98
See id. at A129 (adapted and reformatted).
20
 Orders Placed Orders Reported Orders Reported % of
All Orders (derived)
2013 13,580,197 24,103 0.177%
2014 20,777,594 14,003 0.067%
2015 22,560,562 1,892 0.008%
2016 24,067,791 139 0.0001%

The change in the number of orders reported from 2014 to 2015, and again from

2015 to 2016, is dramatic.99 The complaint alleges that this drop illustrates that the

Revised OMP served one end: to reduce the number of orders being reported as

suspicious.100 Comparing the low amounts of orders reported as suspicious under

the original OMP with the even lower amounts under the Revised OMP, the

complaint interprets this adoption of the Revised OMP as further evidence that

AmerisourceBergen’s diversion-control efforts were not effective and thus not

compliant with the CSA.101 According to the complaint, the Company’s internal

thresholds required to flag an order as suspicious remained too high.102 As later

alleged in the MDL, around the time that it adopted the Revised OMP “the

Company allowed its most lucrative customers to exceed their thresholds.”103

The complaint alleges that the Company hired FTI Consulting, Inc. to

review the OMP about five months after Zimmerman and May first announced the

99
Id.
100
Id. at A101.
101
See id. at A100–01, A126.
102
Id. at A126–27.
103
Id. at A153–55.
21
adoption of the Revised OMP to the audit committee.104 Although it is not clear

whether the FTI Consulting review referred to the original or Revised OMP, FTI

nonetheless

found the same glaring deficiencies that had plagued [the Company’s]
programs from the start, including a lack of resources, lack of formal
training, employees who felt overburdened by their workload and
administrative demands, inconsistent policies, and breakdowns in
communications. Even though ‘regulatory obligations related to
diversion control’ were among the ‘Gaps & Risks’ identified in the
audit, [the Company] took no action and made no change in response
to the report.105

From 2014 to 2016, the Company also spent $3.8 million lobbying Congress

to pass the Ensuring Patient Access and Effective Drug Enforcement Act of 2016,

which became law.106 The law, according to the complaint, virtually handcuffed

regulators from freezing shipments or imposing immediate suspensions on

distributors like AmerisourceBergen.107 Addressing a defined term—“‘imminent

danger to the public health or safety’”—in the statute, the DEA’s chief

administrative law judge stated that “‘[i]f it had been the intent of Congress to

completely eliminate the DEA’s ability to ever impose an immediate suspension on

104
Id. at A156 (citing a complaint from the State of Tennessee, see id. at A153).
105
Id.
106
Id. at A108–09.
107
Id. at A109.
22
distributors or manufacturers, it would be difficult to conceive of a more effective

vehicle for achieving that goal.’”108

In early 2017, the Company agreed to pay $16 million to settle a lawsuit

brought by the State of West Virginia relating to the Company’s distribution of

opioids.109 Other localities in West Virginia also sued the Company.110 Within the

same year when it became known that the United States Attorney’s Office for the

Eastern District of New York intended to file criminal charges relating to a

segment of the Company’s business not governed by the CSA,111 a director

requested a compliance update, including on the Company’s anti-diversion

efforts.112 The complaint alleges that only two presentations by business personnel

concerning diversion control to any board committee had occurred from 2010 to

2017 and that the August 2017 board meeting was to be the first ever requested by

a director.113

During this August 2017 board meeting, part of the discussion covered the

Company’s public-relations efforts to drive media coverage and reach important

audiences about the public perception of the opioid crisis and the Company’s role

108
Id.
109
Id. at A140.
110
Id. at A160.
111
Id. at A113.
112
Id. at A113–15, A119, A121.
113
Id. at A114, A119, A121.
23
in it.114 Another part included a compliance update, with twenty minutes set aside

for diversion control.115 Again, defendant Zimmerman and David May led the

presentation, revealing that only nineteen persons were assigned to diversion

control and that a Diversion Control Advisory Committee met quarterly.116 As for

the Revised OMP itself, Zimmerman and May described the program’s “‘Data

Driven Risk Adjusted Framework,’” including “‘individual customer order and

peer group parameters relying on widely accepted methodology for identifying

statistical outliers.’”117 As context, during 2016 when 24,067,791 orders were

placed, only 139 orders were reported to the DEA, 0.0001% of total orders.118

During 2017 when 24,319,706 orders were placed, only 176 orders were reported

as suspicious, 0.0001% of total orders.119 In the midst of the opioid epidemic and

in the face of increasing public scrutiny, the board did not take action to address

the microscopic number of reported suspicious orders.120

About a year after the August 2017 board meeting, the United States Senate

Homeland Security & Governmental Affairs Committee, led by ranking member

Senator Claire McCaskill, published a report titled, Fueling an Epidemic: A Flood

of 1.6 Billion Doses of Opioids Into Missouri and the Need for Stronger DEA

114
Id. at A119.
115
Id. at A121.
116
Id. at A122.
117
Id.
118
Id. at A129.
119
Id.
120
Id. at A38–39; A52–53; A121–23.
24
Enforcement.121 In one of its findings, the report stated that AmerisourceBergen

and other distributors “‘consistently failed to meet their reporting obligations over

the past ten years.’”122 According to the complaint, the report identified

AmerisourceBergen as having the most egregious record of underreporting of

suspicious orders among the major distributors.123 From 2012 to 2017, for

instance, AmerisourceBergen reported only 224 suspicious orders to the DEA

when it shipped 650 million dosage units to Missouri.124 One competitor that

shipped comparable amounts of orders reported about 75 times more suspicious

orders than AmerisourceBergen; another competitor that shipped about half as

many dosage units as AmerisourceBergen still reported 23 times more orders as

suspicious than AmerisourceBergen.125

In 2018, the United States House of Representatives Energy and Commerce

Committee published a similar report, Red Flags and Warning Signs Ignored:

Opioid Distribution and Enforcement Concerns in West Virginia.126 The report

pointed to compliance issues at AmerisourceBergen including “‘inadequate new

customer diligence efforts, poor implementation—or lack thereof—of thresholds

capping the distribution of controlled substances, and suspicious order reporting,

121
Id. at A39; A133.
122
Id. at A133.
123
Id.
124
Id.
125
Id.
126
Id. at A40; A132–34.
25
which resulted in continued shipments by the distributors to certain pharmacies

despite clear red flags of diversion.’”127 For example, the Company reported 109

suspicious orders from the Beckley Pharmacy in five months during 2013 to 2014,

yet the Company continued to deliver orders to the pharmacy for nearly a year

after that.128 At a United States House of Representatives Subcommittee on

Oversight and Investigation hearing in 2018, defendant Collis, board chair and

CEO, was asked about the pharmacy.129 Although the pharmacy was the source

from 2012 to 2015 of 394 suspicious orders, when questioned about the

Company’s failure to investigate the pharmacy until 2015, Collis testified, “‘I think

that we—I have never heard of this pharmacy before . . . And if we made mistakes,

hopefully we’ll rectify them and they won’t happen in the future.’”130

Statistics showed that AmerisourceBergen filled 26,520,195 orders in 2018,

determining that only 489 orders were suspicious, 0.002% of total orders.131 The

Company also filled 27,030,389 orders in 2019, determining that only 1,091 of

them were suspicious, 0.004% of total orders.132

As the Company faced growing public reproach and mounting legal

consequences for its role in the opioid crisis, some defendants, including Collis,

127
Id. at A133–34.
128
Id. at A138.
129
Id. at A132, A134–35.
130
Id. at A134–35.
131
Id. at A129.
132
Id.
26
openly claimed that the Company’s opioid distribution practices were compliant

with the law.133 But by 2019, what had started in previous years as a handful of

investigations, subpoenas, lawsuits, and settlements against the Company spiraled

into 1,800 federal cases in the MDL, 270 state cases, and 13 state attorneys general

investigations and lawsuits.134 Before one MDL bellwether case was tried in 2019,

AmerisourceBergen and two other major distributors settled the case for $215

million.135 In the summer of 2021, AmerisourceBergen and other distributors

again faced major trials—one bench trial in West Virginia and one jury trial in

New York.136 New York reached an agreement with the distributors to settle its

action for $1.18 billion, and the other states reached a global settlement (“2021

Settlement”), worth $26 billion over 18 years; AmerisourceBergen was saddled

with over $6 billion of that bill.137 But the settlement required defendants to do

more than shell out money: AmerisourceBergen and the other distributors agreed

to six items of permanent injunctive relief, including improved diversion-control

efforts and board oversight.138 According to the complaint, this injunctive relief

133
Id. at A131; see also id. at A143–45 (describing State of Florida and the State of Georgia
actions).
134
Id. at A159.
135
Id. at A160.
136
Id.
137
Id. at A161–62.
138
Id. at A162.
27
revealed both specific defects in the Revised OMP and general board-level-

oversight defects, deficiencies that harmed the Company on a large scale.139

In 2020 alone, the Company suffered a loss of $3.4 billion.140 When filing

its 2021 Proxy Statement, the Company indicated that it would exclude the billion-

dollar settlement from the calculation of defendant Collis’s compensation.141

Using an ‘“adjusted Non-GAAP’” metric to do so, the Company granted Collis a

raise to $14.3 million, up 26% from the previous year.142 The “say on pay” vote

saw 48 percent of shareholders disapproving the raise, with one publication noting

that “‘[t]he mathematical sleight of hand prompted criticism’” because “‘Collis

was chief executive during a decade in which the wholesaler repeatedly ran afoul

of authorities for failing to properly monitor opioid shipments[.]’”143 The

complaint describes this development as emblematic of the board’s refusal both to

take responsibility for the opioid crisis and to hold management accountable.144

D

The factual allegations summarized above formed the basis of the

stockholder plaintiffs’ derivative claims against the defendants. Most relevant to

this appeal are the breach of fiduciary duty claims predicated on the director

139
Id. at A162–63.
140
Id. at A163.
141
Id.
142
Id. at A164.
143
Id. at A166–67.
144
Id. at A168.
28
defendants’ conscious failure to implement and oversee the Company’s diversion

controls and legal compliance. This failure, according to the complaint, has

caused, and will continue to cause, the Company to incur significant losses,

including substantial penalties, fines, damages awards, settlements, and untold

other expenses.

These allegations also formed the backdrop against which the defendants

moved to dismiss the complaint for failure to state a claim and adequately plead

demand futility. The defendants’ motion to dismiss featured two arguments

relevant here.145 The defendants challenged the adequacy of the complaint’s

Caremark claims by arguing that the plaintiffs’ allegations and the documents they

cited established that (i) the Company had a more-than-adequate opioid

distribution and monitoring system that included board-level reporting, and (ii) the

board had responded appropriately to all purported “red flags.” Omitted, however,

from the survey of the complaint’s factual allegations featured above and the

145
The motion raised a claim that defendants did not face a substantial likelihood of liability—
and thus demand was not excused—because the plaintiffs’ claims were barred by the statute of
limitations. App. to Answering Br. at B13. The Court of Chancery issued an opinion, which the
plaintiffs did not appeal, addressing that issue, Lebanon Cnty. Emps.’ Ret. Fund v. Collis, 287
A.3d 1160 (Del. Ch. 2022). The motion raised another claim that is not relevant here: that the
plaintiffs failed to plead demand futility or state a claim regarding CEO Collis’s compensation.
App. to Answering Br. at B71. Defendants further claimed that the plaintiffs, by not squarely
addressing this argument in their answering brief below, abandoned any claim regarding Collis’s
compensation. Id. at B1424. But the plaintiffs asserted in their answering brief below that “[t]he
Complaint further alleges that the Director Defendants continued to ignore their oversight duties
in March 2021 by electing to exclude from the compensation calculation for the Company’s
long-serving CEO billions of dollars of settlement expenses incurred during the CEO’s tenure.”
App. to Opening Br. at A252, n.215. In any event, this question does not concern us here
because neither party directly raised it on appeal.
29
defendants’ contentions in their motion to dismiss is the post-complaint

development on which the Court of Chancery’s eventual dismissal of the complaint

hinged. To that, we now turn.

E

Included in the complaint’s litany of investigations, subpoenas, and lawsuits

were two cases pending in the MDL in the United States District Court for the

District of West Virginia, captioned City of Huntington v. AmerisourceBergen

Drug Corp., No. 3:17-01362 and Cabell Cnty. Comm’n v. AmerisourceBergen

Drug Corp., No. 3:17-01665, respectively. In short, the city and county sued the

Company and two other wholesale distributors of opioids on a single cause of

action, alleging that the defendants’ distribution of opioids created an opioid

epidemic, which caused a public nuisance within the plaintiffs’ respective

jurisdictions.

For the plaintiffs here, the Cabell County case was of particular interest

given the plaintiffs’ allegations there that “AmerisourceBergen failed to perform

required due diligence and advised its customers on how to avoid suspicious order

detection by providing customers with advanced warnings and recommending

strategic ordering patterns.”146 The complaint noted that the West Virginia cases

had been tried to the court sitting without a jury during the summer of 2021. This

146
Id. at A160–61.
30
trial was, in the words of the complaint, part of a “watershed moment”147 in the

opioid-crisis litigation.

As of the filing of the complaint and defendants’ motion to dismiss in this

case, the West Virginia Court had not yet rendered its merits decision. But on July

4, 2022, the court entered judgment in favor of the three defendants. In what the

Court of Chancery defined as “the West Virginia Decision,” the West Virginia

Court found that the defendants had “substantially complied with their duties under

the CSA to design and operate a [suspicious-order-monitoring] system and report

suspicious orders.”148 The court, having noted the “fact-intensive”149 nature of its

inquiry, attributed this finding in large part to a failure of proof:

Plaintiffs did not prove that defendants failed to maintain effective
controls against diversion and design and operate sufficient SOM
systems to do so. Relatedly, plaintiffs did not prove that defendants’
due diligence with respect to suspicious orders was inadequate.150

The West Virginia Decision was issued while briefing on the defendants’

motion to dismiss in the Court of Chancery was ongoing—that is, after the

plaintiffs answered but before the defendants replied. The defendants seized upon

the opportunity to cite the West Virginia Decision in their reply brief. For

example, they claimed that “[i]t is simply impossible to reconcile the federal

147
Id. at A160.
148
City of Huntington v. AmerisourceBergen Drug Corp., 609 F. Supp. 3d 408, 425 (S.D. W. Va.
2022).
149
Id. at 422.
150
Id. at 438.
31
court’s holding with Plaintiffs’ unsupported allegations that the Board knew ABC

was violating the law.”151 During the hearing on the motion to dismiss in

September 2022, the defendants maintained this view,152 while the plaintiffs

responded in cursory fashion, intimating that the parties had “settled [the case] for

over $170 million on appeal” and that the Huntington decision did not address

AmerisourceBergen’s Revised OMP.153

F

In a December 22, 2022 opinion, the Court of Chancery concluded that the

complaint and the documents that it incorporated by reference fairly supported two

competing inferences. In an artfully crafted summary of its analysis of the

complaint, the Court of Chancery explained:

The plaintiff-friendly inference is that the defendants knew that
AmerisourceBergen was reporting astoundingly low levels of
suspicious orders, understood that was the whole purpose of the
Revised OMP, and went through the motions of providing oversight,
while consciously deciding not to take any action until the 2021
Settlement so that they could use changes to the Revised OMP and
their oversight policies as part of the settlement curren[c]y. The
defendant-friendly inference is that the defendants were doing their
jobs, believed that the Revised OMP complied with applicable law,
and did not take any action because they did not believe they were
doing anything wrong. At the pleading stage, the court must adopt the
plaintiff-friendly inference, so the complaint would survive the
motion to dismiss.154

151
App. to Answering Br. at B1399.
152
See, e.g., App. to Opening Br. at A269–70; A290–92; A344–45; A348–49; A359.
153
Id. at A302.
154
Rule 23.1 Opinion at *2.
32
But the Court of Chancery did not stop there; instead, it expanded the pleading-

stage record to include the West Virginia Decision. And, according to the court,

the findings undergirding that decision, including the finding that the Company’s

anti-diversion controls were legally compliant, “knock[ed] the stuffing out of the

plaintiffs’ claim[s].”155 The court found it impossible, “[i]n light of the West

Virginia Decision, . . . to infer that the Company failed to comply with its anti-

diversion obligations”156 or that “management and the board consciously embarked

on a business plan that violated the law.”157 It followed, in the court’s estimation,

that the plaintiffs’ claims did not pose a substantial threat of liability to the

defendants and that therefore demand was not excused. Accordingly, the court

dismissed the complaint.

G

A week after the Court of Chancery issued its Rule 23.1 Opinion, the United

States Department of Justice (the “DOJ”) filed a civil complaint in the Eastern

District of Pennsylvania (the “DOJ Complaint”) against AmerisourceBergen and

certain of its subsidiaries.158 The 506-paragraph complaint alleges that, among

other things, AmerisourceBergen’s “programs suffered from serious defects in

155
Id. at *17.
156
Id.
157
Id. at *19.
158
App. to Opening Br. at A493–576.
33
practice, which caused Defendants to violate the CSA on a massive scale” and the

Company “intentionally designed” the Revised OMP to “flag fewer controlled-

substance orders to be held and reviewed,” which in turn dramatically reduced the

number of suspicious orders the Company reported to the DEA.159

Days later, the plaintiffs moved for relief from the Court of Chancery's

judgment under two sections of Court of Chancery Rule 60(b).160 Under Rule

60(b)(2), the plaintiffs asserted that the DOJ Complaint constituted newly

discovered evidence that supported an inference that the board was aware of

AmerisourceBergen’s non-compliance with the CSA.161 According to the

plaintiffs, if the West Virginia Decision supported the Rule 23.1 Opinion, then the

DOJ’s decision to file its complaint called into question the opinion’s holdings by

supporting a pleading-stage inference in the plaintiffs’ favor that the Company did

not comply with the CSA.162 Under Rule 60(b)(6), which allows for relief “for any

other reason,” the plaintiffs claimed that the court’s consideration of the West

Virginia Decision improperly shifted the date upon which demand futility should

be assessed away from the date the complaint was filed.163

159
Id. at A514, A524.
160
Id. at A472.
161
Id. at A481, A483.
162
Id. at A474.
163
Id. at A485–88.
34
 The Court of Chancery rejected both arguments (“Rule 60(b) Opinion”). As

to the Rule 60(b)(2) argument, the court reviewed the plaintiffs’ request for relief

under the test this Court adopted in Levine v. Smith.164 Specifically, the court

considered (i) whether the DOJ Complaint constituted newly discovered evidence,

(ii) whether the complaint was sufficiently material to change the result, and

(iii) whether the complaint was cumulative.165 According to the court, “[t]he act of

filing the DOJ Complaint is new evidence, not newly discovered evidence, and

cannot be considered. The contents of the DOJ Complaint qualify as newly

discovered evidence, but the information would not change the outcome because it

is cumulative.”166 The court therefore denied the motion to the extent that it was

based on Rule 60(b)(2).

As to the Rule 60(b)(6) argument, the court rejected the plaintiffs’ claim that

the Rule 23.1 Opinion departed from established precedent that assesses demand

futility at the time the complaint is filed, because the court did not “look to a

different set of directors” in its analysis and because the complaint and the West

Virginia Decision both “looked backward[]” or concerned historical facts.167 The

court next explained its reliance on the West Virginia Decision. First, citing two

164
591 A.2d 194, 202 (Del. 1991), overruled on other grounds by Brehm v. Eisner, 746 A.2d 244
(Del. 2000).
165
Lebanon Cnty. Emps.’ Ret. Fund v. Collis, 2023 WL 2582399, at *6, 8–9 (Del. Ch. 2023)
(“Rule 60(b) Opinion”).
166
Id. at *10.
167
Id.
35
Court of Chancery cases, the court noted that “[o]ther Delaware decisions have

considered post-complaint developments.”168 Second, the court cited Delaware

Rules of Evidence (“D.R.E.”) 202(a)(1) and 201(d) for the proposition that courts

may take judicial notice of the case law of the federal court and from other

jurisdictions at any stage of a proceeding.169 For these reasons, the court denied

the plaintiffs’ Rule 60(b) motion in its entirety.170

H

The plaintiffs press two arguments on appeal. First, they contend that the

Court of Chancery erred by allowing the West Virginia Decision to negate the

court’s conclusion that the allegations of the complaint were sufficient otherwise to

establish that a majority of the AmerisourceBergen board at the time the complaint

was filed faced a substantial likelihood of liability under Caremark and Massey

theories. Second, the plaintiffs argue that the trial court erred in concluding that

the DOJ Complaint did not constitute newly discovered evidence under Court of

Chancery Rule 60(b)(2) and by refusing to reconsider its opinion in light of the

DOJ complaint.

In response, the director defendants defend the Court of Chancery’s

dismissal of the complaint based on the West Virginia Decision and its denial of

168
Id. at *10, *11 n.7.
169
Id. at *10–11.
170
Id. at *11.
36
the plaintiffs’ Rule 60(b) motion. The defendants also urge us to affirm the Court

of Chancery’s decision because, in their view, the complaint fails to state a claim

even without consideration of the West Virginia Decision.

II

When we review decisions of the Court of Chancery applying Rule 23.1, our

review is “‘de novo and plenary.’”171 Under Rule 23.1, plaintiffs must meet

“‘stringent requirements of factual particularity that differ substantially from . . .

permissive notice pleadings.’”172 We do not weigh evidence but “accept as true all

of the complaint’s particularized and well-pleaded allegations[.]”173 Of particular

relevance here is the precept that, at the motion to dismiss stage, “[p]laintiffs are

entitled to all reasonable factual inferences that logically flow from the

particularized facts alleged . . . . ”174

III

As mentioned earlier, the Court of Chancery evaluated the sufficiency of the

plaintiffs’ derivative claims with reference to two theories of director liability. As

described by the court, one theory formed the basis of the plaintiffs’ red-flags

claim under Caremark and the other relied on Massey.

171
United Food and Com. Workers Union and Participating Food Indus. Emps. Tri-State
Pension Fund v. Zuckerberg, 262 A.3d 1034, 1047 (Del. 2021) (quoting Brehm, 746 A.2d at
253).
172
Id. at 1048 (quoting Brehm, 746 A.3d at 254).
173
Id.
174
Brehm, 746 A.3d at 255.
37
 Under Caremark as further elucidated in Stone v. Ritter,175 “a director must

make a good faith effort to “oversee” the company’s operations.”176 As mentioned

earlier, directors fall short of this duty when they “(a) utterly fail[] to implement

any reporting or information systems or controls; or (b) having implemented such

a system or controls, consciously fail[] to monitor or oversee its operations thus

disabling themselves from being informed of risks or problems requiring their

attention.”177 The plaintiffs’ complaint implicates the latter of these two

requirements.

The plaintiffs’ second theory of liability—its Massey theory—is grounded in

the basic tenet that “Delaware law does not charter law breakers.”178 Where “[a]

fiduciary acts with the intent to violate positive law,”179 she runs afoul of this

proscription and violates the duty of loyalty. Here, the plaintiffs alleged that the

defendants took a series of actions, including the adoption of the deficient Revised

OMP and the expansion of the Company’s distribution networks without a

corresponding improvement of its anti-diversion controls, that prioritized the

Company’s profits over compliance with the CSA.

175
911 A.2d at 362.
176
Marchand, 212 A.3d at 820.
177
Stone, 911 A.2d at 370 (emphasis in original).
178
Massey, 2011 WL 2176479, at *21.
179
In re Walt Disney Co. Derivative Litig., 906 A.2d 27, 67 (Del. 2006). We quoted with
approval language from a decision of the trial court in the case at hand, and then stated that
“[t]hose articulated examples of bad faith are not new to our jurisprudence. Indeed, they echo
pronouncements our courts have made throughout the decades.” Id.
38
 Under § 141(a) of the Delaware General Corporation Law, “[t]he business

and affairs of every corporation . . . shall be managed by or under the direction of a

board of directors.”180 When a corporation is harmed and gains a potential

litigation asset, the board retains authority to decide whether the corporation

should file a lawsuit, even if the lawsuit targets the corporation’s directors.181

When stockholders sue derivatively, they encroach on the board’s authority over

the litigation asset.182 Absent the board’s consent, a stockholder may only pursue

the corporation’s claim if the stockholder demands that the board pursue the claim

and the board wrongfully refuses to do so or if such a demand is excused as

futile.183 As mentioned, Rule 23.1 imposes stringent pleading requirement so that a

stockholder plaintiff’s standing to sue can be determined at the outset of a case. In

this case, the plaintiffs did not make a demand and therefore they were required to

show that demand was futile. A demand-futility analysis examines whether “there

is reason to doubt that the directors would be able to bring their impartial business

judgment to bear on a litigation demand.”184

In assessing demand futility, Delaware courts look to three factors on a

director-by-director basis:

180
8 Del. C. § 141(a).
181
Zuckerberg, 262 A.3d at 1047.
182
Id.
183
See id.
184
Id. at 1059.
39
 (i) whether the director received a material personal benefit
from the alleged misconduct that is the subject of the litigation
demand;

(ii) whether the director would face a substantial likelihood
of liability on any of the claims that are the subject of the litigation
demand; and

(iii) whether the director lacks independence from someone
who received a material personal benefit from the alleged misconduct
that would be the subject of the litigation demand or who would face a
substantial likelihood of liability on any of the claims that are the
subject of the litigation demand.185

“If the answer to any of these questions is ‘yes’ for at least half of the members of

the demand board, then demand is excused as futile.”186

Here, the plaintiffs relied exclusively on the second of the three factors listed

above. It was therefore incumbent upon them to plead, under a heightened

standard, particularized facts that the directors of AmerisourceBergen faced “a

substantial likelihood of liability” on the Caremark claims.

A

In its Rule 60(b) motion in the Court of Chancery, the primary ground for

the plaintiffs’ request for relief from the court’s judgment was that the DOJ

Complaint, filed “[d]ays after the Court [of Chancery] entered its Judgment,”187

was new evidence supporting a pleading-stage inference that the Company did not

185
Id.
186
Id.
187
App. to Opening Br. at A473.
40
comply with its CSA obligations. But the plaintiffs also asked the court to

reconsider its judgment on the grounds that the court improperly shifted the date at

which demand futility is to be considered.

In the words of the plaintiffs’ motion

the rule proposed by the Opinion, i.e., that a decision issued by the
federal court long after the filing of the Complaint should be
considered in assessing demand futility, improperly shifts the point in
time that the futility determination must be made from the date of
filing of the Complaint to a later point in time, or alternatively, allows
a “floating” assessment time, subject to reevaluation depending on
changing circumstances.188

The Court of Chancery disagreed, noting that “the West Virginia Court

made findings about what the Company had historically done.”189 According to

the court, because “[t]he West Virginia Court found that no wrongdoing had

occurred[,] . . . the court could not reasonably infer that the demand board faced a

substantial risk of liability for the same conduct.”190 And it further justified its

consideration of “post-complaint developments”191 by invoking its power to take

judicial notice of law under D.R.E. 202.

The plaintiffs now argue that the Court of Chancery erred by employing

D.R.E. 202 to consider post-complaint evidence extrinsic to the complaint. They

also contend that, even if the court were permitted to take judicial notice of the

188
Id.
189
Rule 60(b) Opinion at *10.
190
Id.
191
Id.
41
West Virginia Court’s findings, it erred by giving those findings dispositive

weight. The defendants respond that “judicial notice is at best marginally

relevant,” but that, in any event, D.R.E. 202, which authorizes Delaware courts to

“‘take judicial notice of the common law [and] case law . . . of the United

States[,]’” allowed the Court of Chancery to adopt the West Virginia Court’s

findings.192

We agree with the plaintiffs. The Court of Chancery’s use of D.R.E. 202,

which provides for judicial notice of law, to effectively adopt the factual findings

of another court in another case reflects a category error and a departure from the

principles that animate the concept of judicial notice.

Judicial notice is grounded in “the concept that certain facts or propositions

exist which a court may accept as true without requiring additional proof from the

opposing parties. It is an adjudicative device that substitutes the acceptance of a

universal truth for the conventional method of introducing evidence.”193

Our rules of evidence distinguish judicial notice of adjudicative facts from

judicial notice of law. D.R.E. 201 governs judicial notice of adjudicative facts and

provides, in pertinent part, that “[t]he court may judicially notice a fact that is not

subject to reasonable dispute because it[] (1) is generally known within the trial

court’s territorial jurisdiction; or (2) can be accurately and readily determined from

192
Answering Br. at 25.
193
Gen. Elec. Cap. Corp. v. Lease Resol. Corp., 128 F.3d 1074, 1081 (7th Cir. 1997).
42
sources whose accuracy cannot reasonable be questioned.” Judicial notice of law

is authorized by D.R.E. 202, which, relevant to this case, provides that “[e]very

court in this State may take judicial notice of . . . case law . . . of the United States

and every state, territory and jurisdiction of the United States.”194 These rules

reflect the two-fold evidentiary dimension of judicial notice, which serves as a

substitute for proof of indisputable facts and the law of other jurisdictions.

To review the Court of Chancery’s judicial notice of the West Virginia

Decision, it is necessary first to situate the Court of Chancery’s exercise of judicial

notice in its proper evidentiary category. As noted, in its Rule 60(b) Opinion, the

Court of Chancery held that its consideration of the findings of the West Virginia

Court was proper under D.R.E. 202. Thus, the court viewed the findings—

specifically, that the Company’s anti-diversion controls were legally compliant—

as law and not as adjudicative facts. This taxonomic choice, however, is

inconsistent with how the Rules operate.

In its Rule 23.1 Opinion, the Court of Chancery did not explain how the

West Virginia Court’s findings of historical fact constitute “law” within the

194
As the Court of Chancery noted in In re Rural Metro Corp. S’holders Litig., 2013 WL
6634009, at *8 (Del. Ch. 2013), a rule similar to D.R.E. 202 does not appear in the Federal Rules
of Evidence or the Uniform Rules of Evidence. Before its adoption, judicial notice of law was
covered by 10 Del. C. §§ 4305, 4307, 4308, 4312, 4313 and 4314, all of which were repealed in
1981 with the advent of D.R.E. 202. See 63 Del. Laws, ch. 62, § 1 (eff. June 30, 1981). Under
the repealed version of 10 Del. C. § 4313 (1975), every court of this State was required to take
judicial notice of “the common law and statutes of every state, territory and other jurisdiction of
the United States.”
43
meaning of D.R.E. 202; we hold that they do not. We start by identifying the fact

or proposition that the court accepted as true without requiring proof from the

parties. As stated in its Rule 23.1 Opinion, the Court of Chancery accepted the

West Virginia Court’s findings that “‘[n]o culpable acts by defendants caused an

oversupply of opioids in Cabell/Huntington.’”195 In particular, the court pointed to

the West Virginia Court’s findings that the Company had an adequate anti-

diversion program in place and that there was no evidence that the Company

distributed opioids to pill mills.196 In the Court of Chancery’s opinion, these

findings nullified its conclusion that, absent the West Virginia Decision, the

plaintiffs’ claims would survive the defendants’ motion to dismiss; that is, the

plaintiffs had adequately pleaded that a majority of the demand board faced a

substantial likelihood of liability on the plaintiffs’ Caremark claims when the

complaint was filed.

But the question whether the defendants in the West Virginia litigation

engaged in wrongful conduct and failed to comply with the CSA was, it seems

clear to us, a question of fact. For starters, the West Virginia Court itself

recognized that “‘[a] determination of substantial compliance . . . is a fact-intensive

inquiry . . . and whether a defendant has substantially complied with the CSA is a

195
Rule 23.1 Opinion at *17 (quoting City of Huntington, 609 F. Supp. 3d at 476).
196
Rule 23.1 Opinion at *17.
44
question of fact.’”197 And the Court of Chancery likewise referred to the

proposition that it accepted as true without proof by way of judicial notice as a

“finding.”198 To be sure, the findings of the West Virginia Court are recorded in

the “case law . . . of the United States[,]”199 but they do not establish or recognize a

rule or principle of law of the kind that is subject to judicial notice under D.R.E.

202. Consequently, we must decide whether the court could judicially notice the

West Virginia Court’s findings as adjudicative facts under D.R.E. 201; we hold

that it could not.

This Court has not addressed whether a court can take adjudicative notice of

the factual findings of another court. The weight of authority in the federal courts

applying Federal Rule of Evidence 201, which is nearly identical to D.R.E. 201,

indicates that a court may not do so when the underlying fact is reasonably

disputed.200

197
City of Huntington, 609 F. Supp. 3d at 422 (citation omitted).
198
Rule 23.1 Opinion at *17 (“The West Virginia Court found that AmerisourceBergen did not
fail to comply with its anti-diversion obligations. That finding knocks the stuffing out of the
plaintiffs’ claim.”) (emphasis added).
199
D.R.E. 202(a)(1).
200
Grayson v. Warden, 869 F.3d 1204, 1225–26 (11th Cir. 2017) (findings from one court do not
“transform the findings into indisputable adjudicative facts subject to judicial notice”); Taylor v.
Charter Med. Corp., 162 F.3d 827, 829–31 (5th Cir. 1998) (a fact that is not “‘self-evident
truth’” is not subject to judicial notice); Lee v. City of Los Angeles, 250 F.3d 668, 680, 690 (9th
Cir. 2001) (trial court erred by taking judicial notice of disputed fact), overruled on other
grounds by Galbraith v. Cnty. of Santa Clara, 307 F.3d 1119, 1125–26 (9th Cir. 2002); Liberty
Mut. Ins. Co. v. Rotches Pork Packers, Inc., 969 F.2d 1384, 1388, 1392 (2d Cir. 1992) (reversing
lower court when it took judicial notice of facts in a bankruptcy case for their truth); United
States v. Garland, 991 F.2d 328, 332 (6th Cir. 1993) (refusing to take judicial notice of disputed
facts); Gen. Elec., 128 F.3d at 1076, 1081–85 (reversing because trial court did not determine
45
 The United States Court of Appeals for the Eleventh Circuit explained why

Rule 201 provides no warrant for adopting another court’s factual finding by

taking judicial notice of it:

In order for a fact to be judicially noticed under Rule 201(b),
indisputability is a prerequisite. Since the effect of taking judicial
notice under Rule 201 is to preclude a party from introducing contrary
evidence and[,] in effect, directing a verdict against him as to the fact
noticed, the fact must be one that only an unreasonable person would
insist on disputing. If it were permissible for a court to take judicial
notice of a fact merely because it has been found to be true in some
other action, the doctrine of collateral estoppel would be superfluous.
Moreover, to deprive a party of the right to go to the jury with his
evidence where the fact was not indisputable would violate the
constitutional guarantee of trial by jury.201

True, the Court of Chancery’s taking of judicial notice here was not in the

trial context, where it is typically invoked, nor did it implicate jury-trial rights. But

the Eleventh Circuit’s reasoning highlights the unfairness that attends a trial court’s

that facts were undisputed and their accuracy unquestioned); Holloway v. Lockhart, 813 F.2d
874, 878 (8th Cir. 1987) (reversed the district court’s decision, in part, because it “reasoned that
the findings of fact in [another case] resolved any identical fact questions in this case . . . .”);
United States v. Jones, 29 F.3d 1549, 1553–55 (11th Cir. 1994) (“If it were permissible for a
court to take judicial notice of a fact merely because it has been found to be true in some other
action, the doctrine of collateral estoppel would be superfluous.”); but see Ark. Pub. Emps. Ret.
Sys. v. Bristol-Myers Squibb Co., 28 F.4th 343, 352 (2d Cir. 2022) (affirmed the trial court’s
dismissal of the complaint for failing to state a claim, in part, because the lower court properly
took judicial notice of investment analyst reports); Estate of Botvin ex rel. Ellis v. Islamic
Republic of Iran, 510 F. Supp. 2d 101, 102–03 (D.C. 2007) (taking judicial notice of “related
proceedings in cases before the same court” when authorized by statute); Estate of Heiser v.
Islamic Republic of Iran, 446 F. Supp. 2d 229, 262–63 (D.C. 2006) (accord with Estate of
Botvin). See also Catholic Hous. Servs., Inc. v. State Dep’t of Soc. and Rehab. Servs., 886 P.2d
835, 841–42 (Kan. 1994) (finding district court erred by improperly taking judicial notice of
facts in another case); State v. Silva, 926 A.2d 382, 387 (N.J. Super. Ct. App. Div. 2007) (“a
distinction must be drawn between taking judicial notice that a judge decided a case in a
particular way or made a particular finding in favor of one of the parties and taking judicial
notice that the judge’s findings of fact must necessarily be true.”).
201
Jones, 29 F.3d at 1553 (citations omitted).
46
acceptance of another court’s factual finding in another case involving other parties

as happened in this case. In the face of well-pleaded facts in the plaintiffs’

complaint, which under our rules of procedure are presumed to be true,202 the court

accepted a contradictory version of those facts and, consequently, dismissed the

plaintiffs’ claims. This unfairly deprived the plaintiffs of the opportunity to prove

the truth of their well-pleaded allegations.

We note that the Court of Chancery qualified its consideration of the

findings of the West Virginia Court describing them as “not preclusive, but . . .

persuasive.”203 We view the court’s treatment of the findings differently. The

West Virginia Court’s findings provided the sole basis for the court’s denial of the

defendant’s motion to dismiss. Without the findings, the plaintiffs’ claims would

have survived; with them, they perished. In our view, the findings were, as a

practical matter, given preclusive effect.

But even if we were to accept the court’s “not preclusive, but persuasive”

gloss, we would still find the court’s adjudicative judicial notice of the factual

findings in error. Of what facts, we ask, were the West Virginia Court’s findings

persuasive? The Court of Chancery’s answer was: the finding that “no

202
Olenik v. Lodzinski, 208 A.3d 704, 714 (Del. 2019) (“we must ‘accept as true all of the
plaintiff’s well-pleaded facts,’ and ‘draw all reasonable inferences’ in plaintiff’s favor.”)
(quoting Allen v. Encore Energy Partners, L.P., 72 A.3d 93, 100 (Del. 2013)).
203
Rule 23.1 Opinion at *17.
47
wrongdoing had occurred”204 for which the defendants might be held liable. This

fact was, and is, reasonably disputed—and, according to the Court of Chancery, its

opposite was adequately pleaded—by the plaintiffs. Yet the Court of Chancery

gave the West Virginia Court’s findings sufficient evidentiary weight under the

guise of judicial notice to defeat the plaintiffs’ otherwise well-pleaded claims.

The Court of Chancery reasoned that, because “[o]ther Delaware decisions

have considered post-complaint developments” in the Rule 23.1 context, its

consideration of the West Virginia Court’s factual finding was proper. The court

relied on two Court of Chancery opinions to support of its reasoning: Rojas v.

Ellison205 and Fisher v. Sanborn.206 In our view, neither of these opinions can bear

the precedential weight the Court of Chancery and the defendants place on them.

In Rojas, the court made it clear that, unlike here, the court’s demand-futility

analysis was based on a “careful[] review of the allegations of the complaint and

the documents incorporated therein . . . .”207 To be sure, the court referred to a

California court’s legal ruling that interpreted a California consumer-protection

statute in another case. But that legal ruling, which pointed up that two California

courts had interpreted the relevant statute differently, was inconsequential to the

Court of Chancery’s demand-futility analysis. Moreover, it does not appear as

204
Rule 60(b) Opinion at *10.
205
2019 WL 3408812 (Del. Ch. 2019).
206
2021 WL 1197577 (Del. Ch. 2021).
207
Rojas, 2019 WL 3408812, at *1.
48
though either of the parties in Rojas contested the court’s reference to the

California court’s statutory interpretation.

In Fisher, as in Rojas, the Court of Chancery focused on the sufficiency of

the complaint’s allegations, though it did bolster its analysis of the complaint with

a reference to a federal district court’s analysis that post-dated the complaint and

which the court found “instructive.”208 Like in Rojas, however, it does not appear

as though the plaintiff objected to the court’s reference to the post-complaint

decision, and the reference was not central, as the West Virginia Decision was

here, to the court’s resolution of the demand-futility issue.

In addition to these Court of Chancery opinions, the defendants urge us to

consider this Court’s decision in Pyott v. La Mun. Police Emps.’ Ret. Sys.209 in

support of its contention that the Court of Chancery’s judicial notice and

acceptance of the West Virginia Court’s factual findings were proper. But Pyott,

which neither the defendants nor the Court of Chancery cited below, involved the

application of the Full Faith and Credit Clause and the doctrine of collateral

estoppel. Neither the Court of Chancery nor the defendants have invoked either of

those principles in this case.

Likewise, the Court of Chancery’s reliance on the factual findings in the

West Virginia Decision changed the date at which demand futility was considered

208
Fisher, 2021 WL 1197577, at *20.
209
74 A.3d 612 (Del. 2013).
49
from the date on which the complaint was filed to a date six months later, well

after the defendants filed their motion to dismiss. The court rejected the plaintiffs’

contention that the court improperly moved the date on which demand futility

should be measured not because it was permissible to move the date but, rather,

because it had not moved the date at all. This was so, according to the court,

because “the West Virginia Decision looked backward [] [and] . . . made findings

about what the Company had historically done.”210 This explanation, in our view,

is not persuasive.

As the Court of Chancery correctly noted, “Rule 23.1 imposes a pleading

requirement so that demand principles can be applied at the outset of a case to

determine whether the plaintiff has standing to sue.”211 That statement is

consistent with this Court’s precedent. In Rales v. Blasband, we held that, under

Rule 23.1,

a court must determine whether or not the particularized factual
allegations of a derivative stockholder complaint create a reasonable
doubt that, as of the time the complaint is filed, the board of directors
could have properly exercised its independent and disinterested
business judgment in responding to a demand. If the derivative
plaintiff satisfies this burden, then demand will be excused as futile.212

Here, the Court of Chancery concluded that the particularized allegations of

the complaint and incorporated documents gave rise to a reasonable inference that

210
Rule 60(b) Opinion at *10 (italics omitted).
211
Rule 23.1 Opinion at *14 (citing Zuckerberg, 262 A.3d at 1047) (emphasis added).
212
634 A.2d 927, 934 (Del. 1993) (emphasis added).
50
at least half of the directors in office when the complaint was filed faced a

substantial likelihood of liability on the plaintiffs’ derivative claims, as of the time

the complaint was filed. Thus, as of the time the complaint was filed, the plaintiffs

had derivative standing. Indeed, that was the state of play when the defendants

moved to dismiss the complaint, when they filed their opening brief in support of

that motion, and when the plaintiffs answered in opposition. It was only after the

West Virginia Court issued its July 4, 2022 Findings of Fact and Conclusions of

Law that the Court of Chancery determined that “the stuffing” had been

“knock[ed] . . . out of the plaintiffs’ claim[s].”213 But this development does not

change the fact that, under the Court of Chancery’s analysis, the plaintiffs

established their derivative standing as of the time the complaint was filed. The

court erred by vitiating the plaintiffs’ standing in deference to the factual findings

in the West Virginia Decision.214

Because the Court of Chancery’s dismissal of the plaintiffs’ complaint

hinges upon a misapplication of judicial notice described above, reversal of the

213
Rule 23.1 Opinion at *17, *19.
214
This is not to say that a post-complaint development can never cause the court to revisit a
derivative plaintiff’s standing to sue on the corporation’s behalf. A derivative plaintiff’s loss of
stockholder status or a ruling from another court that is binding on the parties and preclusive of
the plaintiff’s claims are two hypothetical post-complaint developments that would warrant
reconsideration of a plaintiff’s derivative standing. But neither of those scenarios is present here,
and we decline to reckon with vaguely postulated scenarios that might arise down the line.
51
court’s decision is required215 unless, as the defendants claim, the complaint fails to

state a claim even if the West Virginia Decision is not considered. We address that

claim next.

B

The defendants contend that, even without the West Virginia Decision, the

complaint fails to state a claim under Caremark.216 Stated differently, the

defendants argue that the Court of Chancery erred by concluding that the

allegations of the complaint fairly support the inferences that (1) “the directors

knew that the Company’s [anti-diversion] systems were inadequate and

consciously decided not to take any action in response to the red flags,”217 and (2)

the directors’ inaction in the face of reports showing “minuscule levels of

suspicious order reporting . . . while the Company was facing a barrage of

litigation and investigations” showed that “the Company’s fiduciaries had

embarked on a strategy of prioritizing profits over compliance and were sticking to

215
Our ruling on this point eliminates the need to address the plaintiffs’ argument that, if the
Court of Chancery was going to consider the findings of the West Virginia Court, equity also
required it to consider the DOJ Complaint.
216
Although the defendants have framed this part of their argument in terms of a “failure to state
a claim,” thus invoking the language of Court of Chancery Rule 12(b)(6), they formulate the
“question presented” as “[w]hether Plaintiffs, absent the West Virginia Ruling, had pleaded
demand futility.” Answering Br. at 33. We therefore address this argument according to the
principles applicable to Rule 23.1.
217
Rule 23.1 Opinion at *16.
52
it.”218 The defendants challenge these inferences on numerous grounds, which we

address in turn.

1

The defendants’ first challenge, which is unsupported by citation to any

authority, is that the complaint seeks to impose Massey liability unreasonably.

This is so, according to the defendants, because, among other things, the DEA’s

definition of “suspicious orders” is so vague that “[the Company’s] reporting of a

very low percentage of suspicious orders does not equate to Board knowledge that

the Company was violating the law.”219 The defendants contend further that

imposition of liability is not warranted because “the Company has never been

found liable or admitted to any liability”220 and because a third-party expert never

told the board that the Company’s systems did not comply with the law. They note

that, to the contrary, “numerous experts in law . . . told the Board that the

Company’s systems complied with the law.”221 The defendants argue that their

reliance on these experts shields them from liability under 8 Del C. § 141(e).222

218
Id. at *19.
219
Answering Br. at 34.
220
Id.
221
Id.
222
Section 141(e) of the Delaware General Corporation Law provides, in pertinent part, that “[a]
member of the board of directors, . . . shall, in the performance of such member’s duties, be fully
protected in relying in good faith upon . . . such information, opinions, reports or statements
presented to the corporation by any of the corporation’s officers or employees, or committees of
the board of directors, or by any other person as to matters the member reasonably believes are
53
 The defendants’ concern about the vagueness of the “suspicious order” rings

hollow in light of their scant legal argument along these lines in the Court of

Chancery. In the defendants’ opening brief below in support of its motion to

dismiss, they make one passing reference to this point in the brief’s background

section: “DEA regulations do not . . . define what constitutes a ‘suspicious order,’

beyond the vague guidance that ‘[s]uspicious orders include orders of unusual size,

orders deviating substantially from a normal pattern, and orders of unusual

frequency.’”223 They do not say much more than that in their reply brief. But any

purported vagueness that might arguably have hampered the board’s oversight

function should have been clarified at the latest in 2017 when the board confronted

a barrage of red flags. More to the point, the defendants do not explain why it was

unreasonable for the Court of Chancery to infer that, starting in 2017, the

defendants knew, by virtue of the myriad investigations, reporting rates,

subpoenas, lawsuits, and meager suspicious orders, that the Company’s anti-

diversion control systems were inadequate.

The defendants offer no support for their claim that the absence of an

admission of liability or warning from a regulator or third-party expert absolves

them of liability. Nor do the defendants explain why the absence of an admission

within such other person’s professional or expert competence and who has been selected with
reasonable care by or on behalf of the corporation.” 8 Del. C. § 141(e).
223
App. to Answering Br. at B16 (quoting 21 C.F.R. § 1301.74(b)).
54
or warning would negate a reasonable inference, based on the plethora of

investigations, reports, subpoenas, and lawsuits, and the reforms agreed to in the

2021 Settlement, that the defendants were aware of the Company’s compliance

deficiencies. We agree with the Court of Chancery’s assessment that “‘[a]

settlement of litigation or a warning from a regulatory authority—irrespective of

any admission or finding of liability—may demonstrate that a corporation’s

directors knew or should have known that the corporation was violating the

law.’”224

Nor do we see the Court of Chancery’s conclusion as disturbing the

principle, embodied in 8 Del. C. §141(e), that directors are shielded from liability

when they rely in good faith upon professionals and experts. This general rule

buckles here under the pressure of the well-pleaded facts: the defendants were

faced with a staggering number of red flags in the form of lawsuits and

investigations over an extensive period of time. When combined with the 2021

Settlement, which resulted in reforms to the Company’s systems and oversight, the

inference drawn by the Court of Chancery that the defendants were aware for years

of the deficiencies in the Company’s controls but consciously chose not to address

them, was, if not the only inference, at least a reasonable one.

224
Rule 23.1 Opinion at *16 (quoting Rojas, 2019 WL 3408812, at *11.
55
 2

Next, the defendants argue that the Court of Chancery’s analysis of the

plaintiffs’ claims was based on its misinterpretation of the record in three areas:

(1) its interpretation of the Revised OMP’s impact on the number of flagged

orders; (2) its statement that there were only three instances of board involvement

after the Revised OMP; and (3) its “invent[ion]”225 of a theory—that the board

deferred system changes so that they could be used as settlement currency.

The defendants’ critique of the Court of Chancery’s interpretation of the

impact of the Revised OMP on flagged orders misses the mark. Although the court

noted that the Revised OMP’s “double-trigger would inevitably result in only a

small fraction of AmerisourceBergen’s orders being flagged for investigation,”226 it

did so in the context of its discussion of the Company’s “low levels of suspicious

order reporting”227:

In 2015, against a backdrop of increasing legal scrutiny and already
low levels of suspicious order reporting, management and the board
implemented the Revised OMP. The plaintiffs contend that the
Revised OMP was plainly intended to reduce the number of
suspicious orders that the Company would report to the DEA. The
plaintiffs assert that, when viewed in conjunction with the Company’s
efforts to expand its opioid distribution business through measures
like the Independent Pharmacy Strategy and the Walgreens alliance,
and in the context of intensifying regulatory risk, the adoption of the

225
Answering Br. at 38.
226
Rule 23.1 Opinion at *8 (emphasis added).
227
Id. at *7 (emphasis added).
56
 Revised OMP evidences a knowing breach of fiduciary duty, in which
the directors prioritized profits over compliance.228

The court also noted that, after a severe drop in suspicious order reporting

between 2014 and 2015, “[b]etween 2015 and 2016, the level of suspicious order

that AmerisourceBergen reported to the DEA declined by another 92%, dropping

from 1,892 to 139,”229 this, during a period when the Company’s orders increased

by 6.7%. These observations indicate that the Court of Chancery neither

misunderstood the effect that the Revised OMP had on the Company’s compliance

with its reporting obligations nor drew an unreasonable inference as to the

defendants’ knowledge of it.

Likewise, the defendants’ identification of additional meetings at which the

board or audit committee discussed the Company’s diversion controls does little to

undermine the Court of Chancery’s analysis. As we read the court’s opinion, it

was not the number of occasions when the board or one of its committees reviewed

the issue; rather, it was “the content of the reports[, which] detailed the paltry

number of suspicious orders that the Company was identifying,”230 in response to

which “the defendants did nothing.”231

228
Id.
229
Id. at *8.
230
Id. at *16.
231
Id.
57
 The defendants’ final challenge to the Court of Chancery’s interpretation of

the record is that the court adopted a theory—that the directors were aware of the

need for corrective measures but saved them to use as “settlement currency”232—

that the plaintiffs did not plead. This argument conflates a reasonable inference

drawn from the pleaded facts with the pleaded facts themselves. The plaintiffs

were not required to plead all inferences.233

Finally, the defendants characterize the Court of Chancery’s decision as

holding that, because of “unproven allegations made in a number of lawsuits, the

Board was under a duty to force the Company to replace the Revised OMP with a

different system.”234 Thus characterized, the Court of Chancery’s conclusion,

argue the defendants, is at odds with Delaware law. According to the defendants,

the Court’s decision creates director liability for a merely insufficient response to

red flags and will “chill companies’ ability to defend litigation with which they

disagree.”235 This, they say, would “undermine the policies underlying Caremark

by making it difficult for companies facing significant traumas to recruit and retain

qualified board members.”236

232
Id. at *12, *16.
233
Olenik v. Lodzinski, 208 A.3d 704, 718–19 (Del. 2019) (finding an inference that was
supported by the facts of the complaint but was “not considered by the court [below,]” which
suggested that the plaintiffs did not plead it specifically).
234
Answering Br. at 39.
235
Id.
236
Id. at 40.
58
 To begin with, we reject the defendants’ description of how the Court of

Chancery read the well-pleaded allegations in the complaint. To say that the red

flags that portended a looming corporate trauma were limited to unproven

allegations in a few lawsuits strains credulity. In reality, as the Court of Chancery

aptly observed, the warning signs identified in the complaint were legion:

In this case, the complaint identifies over seventy examples of
subpoenas, settlements, civil litigation, congressional reports, and
analyses of regulatory risks that put the directors on notice of
problems at the Company. The directors did not just see red flags;
they were wrapped in them.237

The court coupled these red flags with the directors’ knowledge of the

“paltry number”238 of suspicious orders the Company was reporting, and concluded

that one reasonable inference to be drawn—not, mind you, the only reasonable

inference—was that “the directors knew that the Company’s existing systems were

inadequate and consciously decided not to take any action . . . .”239 We view this

as a straightforward application of Caremark and our pleading standards under

Rule 23.1.

Relatedly, we are not moved by the defendants’ handwringing claim that, if

the Court of Chancery’s analysis of the adequacy of the plaintiffs’ pleading is

allowed to stand, it will “chill” companies’ ability to defend lawsuits and attract

237
Rule 23.1 Opinion at *16.
238
Id.
239
Id.
59
directors. We see no reason why companies with meritorious defenses to lawsuits

will not raise them with vigor and directors who heed their fiduciary duties will not

continue to serve on the boards of Delaware corporations. Moreover, this

argument tacitly assumes that the inferences drawn by the Court of Chancery—in

particular, that a majority of the directors consciously disregarded their oversight

duties—are unreasonable, an assumption we have rejected. Of course, the Court of

Chancery acknowledged that the pleading-stage record also supported reasonable

inferences that cut in the defendants’ favor. Discovery and, if necessary, a trial

will disclose which set of inferences prevails.

IV

Because we agree with the Court of Chancery’s evaluation of the

complaint’s Caremark claims as well-pleaded and reject the court’s negation of

that assessment in light of the West Virginia Decision, we reverse the Court of

Chancery’s dismissal of the plaintiffs’ complaint and remand for further

proceedings consistent with this opinion.

60