Hofer v. Unum Life Insurance Co. of America

                                                                      F I L E D
                                                               United States Court of Appeals
                                                                       Tenth Circuit
                                      PUBLISH
                                                                      March 17, 2006
                  UNITED STATES COURT OF APPEALS                    Elisabeth A. Shumaker
                                                                       Clerk of Court
                               TENTH CIRCUIT



 PAUL F. HOFER,

             Plaintiff - Appellant,
       v.                                             No. 04-3430
 UNUM LIFE INSURANCE
 COMPANY OF AMERICA,

             Defendant - Appellee.


        APPEAL FROM THE UNITED STATES DISTRICT COURT
                 FOR THE DISTRICT OF KANSAS
                   (D.C. NO. 02-CV-02079-GTV)


Richard T. Merker (James L. MowBray with him on the briefs), Wallace
Saunders, Austin Brown & Enochs, Chartered, Overland Park, Kansas, for
Plaintiff - Appellant.

Morris J. Nunn (Jennifer J. Coleman with him on the brief), Stinson Morrison
Hecker LLP, Kansas City, Missouri, for Defendant - Appellee.


Before LUCERO, Circuit Judge, BRORBY, Senior Circuit Judge, and HARTZ,
Circuit Judge.


HARTZ, Circuit Judge.
      On August 28, 1995, UNUM Life Insurance Company of America denied

Dr. Paul Hofer’s claim for disability benefits. He submitted a second claim on

September 22, 2001, which was denied on December 31 of that year. On

January 15, 2002, Dr. Hofer filed this diversity suit in the United States District

Court for the District of Kansas. See 28 U.S.C. § 1332 (granting diversity

jurisdiction). Six months later UNUM reversed course and agreed to pay benefits

and refund premiums covering January 1, 1998, through October 1, 2001. It also

paid benefits due from October 1, 2001, to October 31, 2002; but in making these

latter payments, it initially “reserved[d] the right to enforce any and all provisions

of the Policy and to seek to recoup the payments if it deems that is warranted.”

Aplt. App. Vol. II at 519-20. That reservation was withdrawn in February 2003,

shortly after Dr. Hofer underwent further medical tests. The parties eventually

stipulated that since March 15, 1995, Dr. Hofer had been sufficiently disabled to

be entitled to partial benefits under the policy, but that any claims that accrued

before January 15, 1997, were barred by the statute of limitations. In an

admirable display of their attorneys’ professionalism, the parties submitted their

remaining disputes to the district court upon stipulated facts.

      By order dated January 29, 2004, the district court held that (1) UNUM did

not breach its contract with Dr. Hofer when it denied benefits in 1995; (2) UNUM

breached its contract when it denied benefits on December 31, 2001, and


                                          -2-
Dr. Hofer was therefore entitled to certain prejudgment interest, but only from

that date forward; (3) in calculating Dr. Hofer’s benefits, UNUM had properly

interpreted the unambiguous definition of the term prior net income in the

insurance policy; and (4) Dr. Hofer was not entitled to certain “automatic” benefit

increases for which he had paid additional premiums after the onset of his

disability. In addition, the district court awarded Dr. Hofer approximately half

the attorney fees he requested. Dr. Hofer appeals each of these rulings. We have

jurisdiction under 28 U.S.C. § 1291 and affirm.

      I. Denial of Benefits in 1995

      The district court rejected Dr. Hofer’s claim that he was improperly denied

benefits when he first submitted a claim in 1995. In essence, the court ruled that

Dr. Hofer had not proved that he had submitted sufficient information to UNUM

to establish his claim at that time. The court’s decision rested on the parties’

stipulated facts. When the district court makes nondiscretionary legal

determinations based on stipulated facts, our review is de novo. FDIC v. Kansas

Bankers Sur. Co., 963 F.2d 289, 292 (10th Cir. 1992).

      The following facts are among those stipulated: On March 15, 1995,

Dr. Hofer, a dentist, went to see Dr. Lynn Ketchum about pain he was

experiencing in his forearms and hands. Dr. Ketchum made an initial diagnosis of

bilateral flexor tenosynovitis, carpal tunnel syndrome, and overuse syndrome, or


                                         -3-
cumulative trauma disorder. Following Dr. Ketchum’s advice, Dr. Hofer

decreased his work schedule by 25%. He had several follow-up visits, and was

referred to specialists for additional diagnosis and treatments. By August 4,

1995, when Dr. Hofer visited Dr. Ketchum for a fourth time, he was working

about three days a week and his condition was slowly improving.

      Dr. Hofer was insured under a disability-income policy and a business-

overhead policy from UNUM. On June 21, 1995, he submitted a claim for

residual-disability benefits under the disability-income policy. (He also submitted

a claim under the overhead policy, but that claim is no longer at issue, except

with respect to prejudgment interest.) Residual disability is defined in the policy

as a disability that “restrict[s] the insured’s ability to perform the material and

substantial duties of his occupation . . . for as long a time as the insured

customarily performed them before the injury or sickness; or . . . as effectively as

the insured customarily performed them before the injury or sickness.” Aplt.

App. Vol. I at 103, ¶ 66.

      The disability-income policy contains the following provision governing

submission of a claim:

               To make a claim under this policy, the following steps must be
      taken:

             1. give Notice of Claim (someone must notify UNUM that
      disability has started as defined in this policy);


                                          -4-
            2. file Proof of Loss (the insured, or someone acting on the
      insured’s behalf, and the insured’s attending physician must complete
      and return the claim form provided by us);
            3. promptly complete and return any other forms UNUM
      requires; and
            4. the insured undergoes a medical examination by a specialist
      appropriate for the condition or a personal interview as often as
      UNUM reasonably requests while the claim is pending. UNUM
      reserves the right to select the examiner. UNUM will pay for the
      examination.

      We (UNUM) will evaluate the claim and either:

              1. pay the benefits specified in the policy; or
              2. notify the insured and any Loss Payee that benefits are not
      payable and why. If UNUM needs more information, UNUM will
      tell the insured and any Loss Payee what UNUM needs.

Id. at 106, ¶ 84. The policy also provides that UNUM “will not pay any benefit

until we have sufficient Proof of Loss.” Id. at 107, ¶ 85.

      To support Dr. Hofer’s claims, Dr. Ketchum submitted to UNUM an

attending physician’s statement, along with “certain medical records.” Id. at 109,

¶ 116. The record in this case, however, does not reveal what information these

documents contained. On August 21, 1995, Dr. Nancy Ball, an agent of UNUM,

contacted Dr. Ketchum to discuss Dr. Hofer’s claims.

      Dr. Hofer’s claim was denied on August 28, 1995, in a letter from UNUM

which states:

      Thank you for your kind patience and cooperation while we have
      been administering your claim for disability income benefits. Based
      on a thorough review of the information contained in your file and


                                         -5-
the applicable terms of your policy, disability benefits have been
denied.

The above-noted policies state:

      Residual disability and residually disabled mean:

      1. injury or sickness does not prevent you from engaging in
      your regular occupation, BUT does restrict your ability to
      perform the material and substantial duties of your regular
      occupation:

             a. for as long a time as you customarily performed them
             before the injury or sickness; or
             b. as effectively as you customarily performed them
             before the injury or sickness[; and]

      2. you are receiving medical care from someone other than
      yourself which is appropriate for the injury or sickness. . . .

As you are aware, UNUM had requested and reviewed medical
documentation pertaining to your illness. Based on a review of this
documentation, questions arose as to the extent of impairment you
were claiming. As a result, our Medical Director, Dr. Nancy Ball,
spoke directly with your attending physician, Dr. Lyn [sic] Ketchum,
on August 21, 1995.

According to UNUM’s review and based on the lack of objective
medical documentation, it is UNUM’s determination your condition
does not preclude you from performing the material and substantial
duties of your occupation. Additionally, our Medical Director spoke
with your attending physician, Dr. Ketchum, regarding your claim
and concurs with UNUM’s conclusion. Therefore, no benefits are
payable under the terms of your policies.

UNUM and Dr. Ketchum discussed the possibility that
electrodiagnostic testing and/or a thorough consultation through the
Institute for the Rehabilitation of Disabled Dentists may assist you in
gaining clarification of your current condition given the lack of
objective data at this point to substantiate your claim.

                                   -6-
      Dr. Hofer, please understand that our decision has been based on a
      complete evaluation of the file as it has developed in your claim.
      Should there be any additional information which we are not aware
      of which you feel may have affected our decision, or if you have any
      questions regarding this decision, please call me at [this phone
      number].

      Please be assured of our desire and readiness to be of prompt service
      to you in the future, whenever possible, within the provisions of your
      policies. If you disagree with our determination on the facts in your
      file as they have been presented, you may request our Quality Review
      Section review this decision by sending your request in writing to
      [this address].

Id. at 163-64 (ellipsis in original).

      Dr. Hofer argues that this stipulated evidence establishes UNUM’s breach.

He contends that UNUM had all the information it needed to determine that he

was disabled. We are not persuaded. Although UNUM no longer disputes that

Dr. Hofer has in fact been eligible for benefits since March 15, 1995, nothing in

the record shows exactly what information UNUM had when it denied Dr. Hofer’s

claim. As stated by the district court: “It is immaterial whether [Dr. Hofer] was

restricted in his activities; if [Dr. Hofer] did not provide this information to

[UNUM], then [UNUM] could not be in breach when it denied [Dr. Hofer’s]

claim.” Id. Vol. II at 337. To be sure, there is evidence that Dr. Ketchum had

told Dr. Hofer to reduce his work hours and that Dr. Hofer had done so. But there

is no evidence that this information was ever communicated to UNUM. Indeed, a

memorandum in UNUM’s file memorializing the conversation between


                                          -7-
Dr. Ketchum and UNUM’s Medical Director states that Dr. Ketchum said only

that Dr. Hofer should not work more than 40 hours per week, and that nothing

Dr. Ketchum said “support[s] loss of work capacity.” Id. Vol. I at 292. (The

record does not indicate how many hours Dr. Hofer worked each week before

developing his disability.)

      Dr. Hofer points out that the parties stipulated that Dr. Ketchum submitted

an attending physician’s statement to UNUM before it denied his claim. But the

parties did not stipulate to the contents of the statement, nor was a copy provided

to the district court. The parties also stipulated that “certain medical records”

were sent to UNUM before the claims were denied. Id. at 109, ¶ 116. But, again,

the record does not show what information these medical records contained. We

agree with the district court that “[t]here simply is no evidence in the record from

which the court can conclude that [UNUM] knew in 1995 that Dr. Ketchum had

told [Dr. Hofer] to reduce his working hours.” Id. Vol. II at 338.

      Dr. Hofer raises three other challenges to UNUM’s denial of benefits.

First, he claims that UNUM’s denial letter applied the wrong standard for residual

disability. He points to the fourth paragraph of the letter, which states that “your

condition does not preclude you from performing the material and substantial

duties of your occupation,” id. Vol. I at 164, whereas the disability policy states

that the standard for residual disability benefits is whether the condition restricts


                                          -8-
the ability to perform the material and substantial duties of the person’s

occupation “for as long a time as the insured customarily performed them before

the injury or sickness; or . . . as effectively as the insured customarily performed

them before the injury or sickness,” id. at 103, ¶ 66. But the second paragraph of

the letter quotes the standard in full. The language relied upon by Dr. Hofer,

which appears two paragraphs later, is apparently shorthand for the complete

standard. In any event, as the district court observed, even if UNUM applied the

wrong standard, that “does not alter the fact that [Dr. Hofer] has not shown that

[UNUM] possessed information from which it could conclude that [he] was

residually disabled.” Id. Vol. II at 339.

      Second, Dr. Hofer argues that if UNUM did not have enough information to

make its determination, it had a duty to request more information. The policy

states that once the claimant has properly submitted a claim, UNUM will either

pay the benefits or “notify the insured and any Loss Payee that benefits are not

payable and why. If UNUM needs more information, UNUM will tell the insured

and any Loss Payee what UNUM needs.” Id. Vol. I at 106, ¶ 84. This provision

would prohibit UNUM from denying or delaying payment based on the absence of

information that it knows the insured could provide if requested. It makes no

sense, however, to read this obligation (namely, to request more information “if

UNUM needs [it]”) as requiring UNUM to request more information when the


                                            -9-
information before it is definitive and it has no reason to know that contrary

information exists. All UNUM could do in these circumstances was inform

Dr. Hofer that it was open to receiving contrary information. And that is what it

did. The denial letter invited Dr. Hofer to send any information “which we are

not aware of which you feel may have affected our decision,” and also invited Dr.

Hofer to appeal the decision to UNUM’s Quality Review Section. Id. at 164. We

therefore agree with the district court that UNUM did not violate the “more

information” provision when it denied Dr. Hofer’s claims in 1995.

      Finally, Dr. Hofer argues that once UNUM had rejected his claim,

providing further proof would have been a useless act. See Rosenbloom v. New

York Life Ins. Co., 163 F.2d 1, 4-5 (8th Cir. 1947) (“[A] party is not required to

do a useless, futile act. . . . [W]here failure of a party to perform a condition is

induced by a manifestation to him by the other party that he will not substantially

perform his own promise, performance of such condition is waived, and,

therefore, excused.”). If we had concluded that UNUM was in breach when it

denied benefits, this argument might have merit. But UNUM denied benefits

because Dr. Hofer had not fulfilled a condition precedent under the

contract—namely, providing sufficient proof that he was disabled. UNUM in no

way indicated that it would deny benefits regardless of the evidence of disability.

On the contrary, it expressly invited Dr. Hofer to provide further proof of his


                                          -10-
claimed disability. But Dr. Hofer delayed. According to the stipulated facts, no

additional documents were sent after the 1995 denial until Dr. Hofer submitted

his second claim on September 21, 2001. In short, UNUM did not breach its

contract with Dr. Hofer when it denied his claim in 1995.

      II. Prejudgment Interest

      The district court agreed with Dr. Hofer that UNUM breached its insurance

contracts with Dr. Hofer when it rejected his second claim on December 31, 2001,

because UNUM at that time “had adequate information to determine that [he] was

disabled for all months preceding October 2001.” Aplt. App. Vol. II at 353. It

awarded prejudgment interest from December 31, 2001, until paid on benefits and

premium refunds owed by UNUM. Dr. Hofer contends that interest should have

accrued from the date he paid the premium or the date he was eligible for the

benefit.

      “Prejudgment interest in a diversity action is . . . a substantive matter

governed by state law.” Webco Indus., Inc. v. Thermatool Corp., 278 F.3d 1120,

1134 (10th Cir. 2002). “Prejudgment interest [in Kansas] is governed by K.S.A.

16-201.” Miller v. Botwin, 899 P.2d 1004, 1011 (Kan. 1995). That statute

provides:

             Creditors shall be allowed to receive interest at the rate of ten
      percent per annum, when no other rate of interest is agreed upon, for
      any money after it becomes due; for money lent or money due on
      settlement of account, from the day of liquidating the account and

                                        -11-
      ascertaining the balance; for money received for the use of another
      and retained without the owner's knowledge of the receipt; for money
      due and withheld by an unreasonable and vexatious delay of payment
      or settlement of accounts; for all other money due and to become due
      for the forbearance of payment whereof an express promise to pay
      interest has been made; and for money due from corporations and
      individuals to their daily or monthly employees, from and after the
      end of each month, unless paid within fifteen days thereafter.

Kan. Stat. Ann. § 16-201.

      Before assessing the district court’s application of the statute, we must

determine our standard of review. There is authority that federal, rather than

state, law governs the standard of appellate review. See Felder v. United States,

543 F.2d 657, 664 (9th Cir. 1976) (“In general, the standard of appellate review is

a procedural matter in which the forum will utilize its own standards even when it

is applying the substantive law of another jurisdiction.”). But in this case we

need not decide which law governs because both Kansas and federal law provide

an abuse-of-discretion standard. See United Phosphorus, Ltd. v. Midland

Fumigant, Inc., 205 F.3d 1219, 1236 (10th Cir. 2000) (“We review a decision to

grant or deny prejudgment interest for an abuse of discretion.”); Blair Constr. Inc.

v. McBeth, 44 P.3d 1244, 1251-52 (Kan. 2002) (“Allowance of prejudgment

interest is a matter of judicial discretion subject to reversal only upon a showing

of abuse of discretion.”).

      A more challenging question is whether abuse-of-discretion review must be

modified when, as here, the parties have stipulated to the underlying facts.

                                         -12-
Dr. Hofer contends that in this circumstance we should review de novo. We

believe otherwise. De novo review is appropriate when deciding definitive legal

issues. It is inappropriate when there is need for give in the joints. Even when

stipulated historical facts resolve the underlying liability, awarding prejudgment

interest requires weighing too many inexact factors for us to establish firm rules

for decision. We are unable to construct an algorithm that spits out the legally

required result, or, to be more precise, we are confident that any algorithm we

constructed would provide unsatisfactory results far too often. Although in a

specific case the correct decision may be clear, by and large the decision involves

“‘multifarious, fleeting, special, narrow facts that utterly resist generalization.’”

Pierce v. Underwood, 487 U.S. 552, 561-62 (1988) (quoting Maurice Rosenberg,

Judicial Discretion of the Trial Court, Viewed from Above, 22 Syracuse L. Rev.

635, 662-63 (1971)). “Familiar with the issues and litigants, the district court is

better situated than the court of appeals to marshal the pertinent facts and apply

the fact-dependent legal standard . . . .” Cooter & Gell v. Hartmarx Corp., 496

U.S. 384, 402 (1990) (mandating abuse-of-discretion review of ruling under Fed.

R. Civ. P. 11). Moreover, a decision regarding how much, if any, prejudgment

interest to award “grows out of, and is bounded by, case-specific detailed factual

circumstances[, which] limit[ ] the value of appellate court precedent.” Buford v.

United States, 532 U.S. 59, 65-66 (2001) (mandating abuse-of-discretion review


                                          -13-
of issue arising under United States Sentencing Guidelines). Accordingly, in our

view, a proper division of responsibility between the district and appellate courts

counsels application of an abuse-of-discretion standard of review even when the

historical facts are undisputed.

      “In Kansas, prejudgment interest is allowed on liquidated claims. ‘A claim

becomes liquidated when both the amount due and the date on which it is due are

fixed and certain, or when the same become definitely ascertainable by

mathematical computation.’” Green Constr. Co. v. Kansas Power & Light Co.,

1 F.3d 1005, 1010 (10th Cir. 1993) (quoting Plains Res., Inc. v. Gable, 682 P.2d

653, 657 (Kan. 1984)). We defer to the district court’s determination that the

benefits and premium refunds owed to Dr. Hofer were not “due” until

December 31, 2001, the date by which UNUM had sufficient information and a

reasonable time to determine that Dr. Hofer was disabled. To be sure, UNUM has

conceded that Dr. Hofer was disabled well before that date. But UNUM had no

duty to pay benefits or refund premiums until Dr. Hofer had submitted a valid

claim providing UNUM with sufficient proof of loss.

      Dr. Hofer’s argument to the contrary appears to rely on his contention that

UNUM was in breach of contract when it denied his 1995 claims and that

submitting further information to support those claims would have been a useless

act. But we have rejected those contentions. The district court did not abuse its


                                        -14-
discretion in awarding prejudgment interest only from December 31, 2001,

forward.

      III. Definition of Prior Net Income

      Under the UNUM disability policy, the amount of the benefit is derived

from the insured’s “prior net income.” Aplt. App. Vol. I at 135. Dr. Hofer argues

that UNUM and the district court misinterpreted the term. He contends that the

policy definition of prior net income is ambiguous and should be interpreted

against UNUM. Although Dr. Hofer is correct that “under Kansas law any

ambiguity in the agreement is to be construed against the drafter . . . ,” Time

Warner Entertainment Co. v. Everest Midwest Licensee, L.L.C., 381 F.3d 1039,

1045 (10th Cir. 2004), we agree with the district court that the language is not

ambiguous.

      “Whether a contract’s provisions are ambiguous is a matter of law to be

determined by the court,” Flight Concepts Ltd. P’ship v. Boeing Co., 38 F.3d

1152, 1156 (10th Cir. 1994), and therefore is reviewed de novo, see Time Warner,

381 F.3d at 1044. “The test to determine whether an insurance contract is

ambiguous is not what the insurer intends the language to mean, but what a

reasonably prudent insured would understand the language to mean.” Colfax v.

Johnson, 11 P.3d 1171, 1175 (Kan. 2000). “In determining whether ambiguity

exists, the language of the contract is to receive a fair, reasonable, and practical


                                         -15-
construction.” Marquis v. State Farm Fire & Cas. Co., 961 P.2d 1213, 1219

(Kan. 1998).

      The UNUM policy provides for residual-disability benefits according to the

following formula:

               loss of net income x Maximum Disability Benefit
               prior net income

Aplt. App. Vol. I at 135. The denominator prior net income is defined as

      the largest of: (1) your average monthly net income for the last 12
      months before the Elimination Period began [i.e., the 12 months
      before the disability began]; (2) your average monthly net income for
      the 12-month period immediately before those 12 months; or (3) the
      highest average monthly net income for any two consecutive years of
      the last 5 years before the Elimination Period began. On each
      anniversary of the first day of a period of disability, we will calculate
      a [cost-of-living] Factor. We will multiply the prior net income by
      that Factor. Then we will use that amount to calculate the Residual
      Disability Benefit or the Recovery Benefit.

Id. The first sentence of this definition sets prior net income for the first

disability period as the largest of three calculated amounts, each of which is an

approximation of what the insured was making before becoming disabled. The

remainder of the definition provides that this figure will be indexed for inflation

for each successive year of disability. The policy defines the numerator loss of

net income as “your indexed prior net income minus the net income you earned

for the month to which the payment relates.” Id.




                                          -16-
      Roughly speaking, the formula provides that the insured will receive a

percentage of the maximum disability benefit equal to the percentage of income

lost as a result of disability. If the insured’s disability reduces his income by, say,

20%, then the benefit due is 20% of the maximum benefit permitted. If in

subsequent years the insured suffers a greater (lesser) loss of income, then the

benefit will be a higher (lower) percentage of the maximum benefit. The inflation

adjustment is necessary to avoid unfairness to the insured. Without the

adjustment, the “loss of net income” in a later year would be (1) the prior net

income (approximately the amount earned before disability) minus (2) the amount

earned in the later year. If the rate of inflation were high enough, a disabled

insured who has had to reduce his work by 20% might still earn as much as when

he was not disabled, so the “loss of net income” would be $0, and he would

receive no disability benefit under the policy. With the inflation adjustment,

however, a disabled insured who continues from year to year having to reduce his

work load by the same amount (say, 20%) will continue to receive the same

benefit even though his income increases at the same rate as inflation.

      Dr. Hofer, however, would construe the policy definitions differently. In

his view, the numerator loss of net income is indexed for inflation but the

denominator prior net income is not. He focuses on the fact that the policy

defines loss of net income as “your indexed prior net income minus the net income


                                          -17-
you earned for the month to which the payment relates.” Id. at 135 (emphasis

added). He points out that if prior net income, the numerator of the fraction,

already incorporates indexing in its definition, then the word indexed in the

definition of loss of net income is superfluous. He concludes, “The definition of

the numerator, ‘loss of net income’ specifically refers to indexing, while the

denominator, ‘prior net income’ fails to use the same term. This reasonably

implies the former is indexed, while the latter term is not.” Aplt. Br. at 41. At

the least, according to his argument, the use of the word indexed in the definition

of loss of net income creates an ambiguity, which should be resolved against

UNUM.

      We disagree. The use of the word indexed in the definition of loss of net

income is clearly just to emphasize that the cost-of-living factor referred to in the

definition of prior net income (and which, according to that definition, is to be

“use[d] . . . to calculate the Residual Disability Benefit,” Aplt. App. Vol. I at

135) applies also when using prior net income to calculate loss of net income. An

alternative reading of contract language does not create a legal ambiguity unless

that reading is “reasonable,” Marquis, 961 P.2d at 1219, and Dr. Hofer’s reading

is not reasonable. Under his interpretation of the formula, a period of inflation

would cause the benefit to depart from its intended purpose of reflecting the

extent of the insured’s disability; indeed, the loss of net income could, after


                                         -18-
several years of inflation, exceed the unindexed prior net income, so that the

numerator of the fraction exceeds the denominator and the benefit exceeds what

the insured would be entitled to for total disability. This is a strained reading of

the policy language and it creates a nonsensical result. The district court was

undoubtedly correct in rejecting Dr. Hofer’s contention and finding no ambiguity

in the definitions: “The only reasonable interpretation of the language is that

during the first year, prior net income is not indexed, but during subsequent years,

prior net income is indexed in order to take inflation into account in both the

numerator and the denominator of the residual disability benefit equation.” Aplt.

App. Vol. II at 345.

      IV. Increase in Maximum Disability Benefit

      Dr. Hofer’s disability-income policy states:

            On each annual review date until the policy anniversary when
      your age is 55, you will automatically have the opportunity to
      increase the Maximum Disability Benefit by the Indexed Amount
      provided that you are not then disabled and you have not refused the
      opportunity to increase your coverage in two consecutive years. . . .

            When the opportunity is made available, you may increase the
      Maximum Disability Benefit by paying the premium for the increased
      amount. The premium will be based on your age on that policy
      anniversary and the premium rate then in effect for this plan. . . .

Aplt. App. Vol. I at 136 (emphasis added).

      In May 1995 Dr. Hofer received a letter from UNUM informing him of this

potential increase in his monthly benefit under an identical provision in the

                                         -19-
overhead policy. The letter stated, “If you do not wish to take advantage of this

valuable offer, please call us at [this number].” Id. at 150. Dr. Hofer did not call

and in June 1995 his monthly benefit was increased, as was the premium.

Although the record contains no further correspondence regarding these increases,

Dr Hofer received similar increases under both policies in June 1996, 1997, and

1998, and paid higher premiums as a result. He contends that the district court

erred in rejecting his claim for the increase in benefits and ordering only that

UNUM refund the increase in premiums. We disagree.

      The parties have stipulated that Dr. Hofer was disabled from March 15,

1995, forward. The district court ruled that his disability rendered Dr. Hofer

ineligible for the benefit increases, which were conditioned on being “not then

disabled.” Id. Vol. II at 347-48. Dr. Hofer counters that the language of the

policy does not prohibit someone who is disabled from receiving the increased

coverage, but only restricts when they are “automatically” entitled to the increase.

In other words, there may be no automatic opportunity to increase your benefits

when you are disabled, but there may still be an opportunity. We reject this

argument. Proper construction of a written contract is a question of law, which

we review de novo. See Time Warner, 381 F.3d at 1044.

      Dr. Hofer purchased insurance coverage that provided particular benefits in

return for payment of particular premiums. The policy, however, offered the


                                         -20-
opportunity to increase benefits in certain circumstances without his having to

take out a new, additional policy. For example, a rider to the policy enabled him

to increase benefits every two years by completing an application and paying a

premium for the increased coverage. The annual “automatic” provision is another

such provision.

      To increase benefits under the policy, Dr. Hofer would have to acquire

additional coverage in accordance with such a policy provision. The record

clearly shows the increases in the years 1995 through 1998 were under the

“automatic” provision. The letter to Dr. Hofer regarding the potential increase in

premiums amounted to notice of the policy provision. Dr. Hofer is correct that

the provision did not forbid him from obtaining increased coverage in some other

way, but he does not point to any other language in the policy that authorized the

increase. Accordingly, he is bound by the conditions imposed on the automatic

increases, and his admitted disability disqualified him from receiving the

additional benefit under that provision.

      Dr. Hofer argues that “a contract was formed to provide such increases in

the benefit, even if the policy prohibited such increases, as the parties made a

separate agreement otherwise.” Aplt. Br. at 49. He suggests that his payments of

increased premiums, and UNUM’s acceptance of his payments, created a new,

distinct contract. But he fails to establish what the terms of this new contract


                                           -21-
were. He seems to believe that the terms were identical to his original policy with

one exception—there was no disability disqualification for increased benefits.

Yet he refers to nothing in the record from which one could infer that the parties

agreed to all but this one term from the original policy. We cannot construct the

purported separate agreement out of whole cloth.

      A more plausible approach is Dr. Hofer’s alternative argument that the

original policy is the source of his claim for additional benefits, but that UNUM

is barred by waiver or estoppel from enforcing the policy’s no-disability

requirement because it offered him the increases and he accepted them. These

arguments might have some merit if UNUM had been aware that Dr. Hofer was

disabled at the time the increases were offered. But Kansas law would recognize

neither waiver nor estoppel on the facts of this case. The opinion in United

American State Bank & Trust Co. v. Wild West Chrysler Plymouth, Inc., 561 P.2d

792 (Kan. 1977), is illustrative. Wild West sold a vehicle to Kathleen and Ronald

Lorg. The Lorgs executed a note and security agreement, which Wild West

assigned to United. The assignment clause contained an express warranty from

Wild West to United that the buyers were over 21 and had the capacity to

contract. Although Ronald Lorg was only 17, United was not aware of this fact at

the time of the assignment. When the Lorgs defaulted and United sued Wild West

for breach of warranty, Wild West argued that United was barred by waiver and


                                        -22-
estoppel. The Kansas Supreme Court defined the scope of waiver and estoppel as

follows:

             Waiver . . . implies that a party has voluntarily and
      intentionally renounced or given up a known right, or has caused or
      done some positive act or positive inaction which is inconsistent with
      the contractual right. . . .

             . . . A party asserting equitable estoppel must show that
      another party, by its acts, representations, admissions, or silence
      when it had a duty to speak, induced it to believe certain facts
      existed. It must also show it rightfully relied and acted upon such
      belief and would now be prejudiced if the other party were permitted
      to deny the existence of such facts.

Id. at 795. The court found neither doctrine applicable:

             Wild West’s reliance on waiver and equitable estoppel is
      predicated on United’s knowledge of Ronald Lorg’s age. The trial
      court found that United did not know that Ronald was seventeen at
      the time the note was purchased. . . . The trial court correctly held
      that United did not waive its right to rely on the warranty and is not
      estopped to enforce it.

Id. The absence of knowledge of the critical fact precluded the defenses of

waiver and estoppel.

      Likewise, Dr. Hofer’s waiver and estoppel arguments must be predicated on

UNUM’s knowledge that Dr. Hofer was disabled at the time it accepted his

payments for benefit increases. But UNUM had denied Dr. Hofer’s 1995

disability claim and he had not pursued it further. As far as UNUM knew,

Dr. Hofer was not disabled. Because UNUM did not know that Dr. Hofer was

disabled, it could not have knowingly waived the condition that he not be disabled

                                        -23-
when he took the opportunity to increase his benefits, and it cannot be estopped

from relying on the contractual condition.

      V. Attorney Fees

      Dr. Hofer sought $109,500.00 in attorney fees from UNUM. Based on the

“unique” features of the case, Aplt. App. Vol. II at 552, the district court awarded

$54,716.25. The court reasoned that because Dr. Hofer succeeded in obtaining

about half the relief he sought, and because nearly all this success occurred well

before final judgment, Dr. Hofer should receive fees for about half of his

attorney’s time on the case. It awarded Dr. Hofer fees for 106.4 partner hours at a

rate of $250 per hour, 154.9 associate hours at $175 per hour, and 13.45 paralegal

hours at $75 per hour. Dr. Hofer argues on appeal that the district court had no

basis for failing to award the full amount. We disagree.

      “Under Kansas law, the prevailing party in a lawsuit may recover attorneys’

fees where such is specifically authorized by statute or contract.” Neustrom v.

Union Pac. R.R., 156 F.3d 1057, 1067 (10th Cir. 1998) (internal quotation marks

omitted). Dr. Hofer sought attorney fees under Kan. Stat. Ann. § 40-256 (1980),

which provides that when an insured prevails against an insurance company, “if it

appear from the evidence that such company . . . has refused without just cause or

excuse to pay the full amount of such loss, the court in rendering such judgment

shall allow the plaintiff a reasonable sum as an attorney’s fee for services in such


                                        -24-
action. . . .” Kan. Stat. Ann. § 40-256 (1980). “Whether an insurance company

has refused to pay a claim without just cause depends upon the facts and

circumstances of a particular case. If a good faith legal controversy exists as to

liability, attorney fees must be denied.” Allied Mut. Ins. Co. v. Gordon, 811 P.2d

1112, 1125 (Kan. 1991). “Whether there was just cause to refuse payment and

therefore justification for denial of attorney’s fees is in the trial court’s sound

discretion.” Watson v. Jones, 610 P.2d 619, 626 (Kan. 1980). We review the

district court’s award of attorney fees for an abuse of discretion, but review the

underlying legal analysis de novo. Scott’s Liquid Gold, Inc. v. Lexington Ins. Co.,

293 F.3d 1180, 1183 (10th Cir. 2002).

      The district court determined that UNUM’s denial of Dr. Hofer’s claim in

2001 was without just cause, so that he was entitled to an attorney-fee award.

Kansas law provides that in determining a reasonable fee the court should

consider

      the amount and character of the services rendered; the labor, time
      and trouble involved; the nature and importance of the litigation or
      business in which the services were rendered; the responsibility
      imposed; the amount of money or the value of the property affected
      by the controversy, or involved in the employment; the skill and
      experience called for in the performance of the services; the
      professional character and standing of the attorney; [and] the results
      secured . . . .




                                          -25-
City of Wichita v. Chapman, 521 P.2d 589, 598 (Kan. 1974) (internal quotation

marks omitted). Dr. Hofer does not challenge the hourly rates used by the district

court, only the number of hours to be compensated.

      The district court found that Dr. Hofer’s attorney had “invested significant

time” in what was a “complicated” case requiring a “high” degree of skill and

involving a “substantial” amount of money. Aplt. App. Vol. II at 554. It further

noted, however, that although Dr. Hofer had prevailed on some of the issues, he

had lost on others. Moreover, counsel was hired in June 2001, and almost all his

success occurred during his first year representing Dr. Hofer. The second claim

presented to UNUM was denied on December 31, 2001, and this suit was filed on

January 15, 2002. About six months after Dr. Hofer filed suit, UNUM agreed to

pay approximately $510,000 in benefits and premium refunds. At this point in the

litigation—the end of June 2001—Dr. Hofer’s attorney had expended

approximately 50 hours, some of which would not have been recoverable because,

as the district court noted, it was time spent pursuing the benefits claim before

preparing to file suit. Dr. Hofer then sought additional benefits and premium

refunds. As the district court said, “Although [Dr. Hofer] did not file a new

lawsuit, he essentially added claims to his case.” Id. at 553. But the additional

claims, which were resolved by the court’s order of January 29, 2004, did not

achieve the same measure of success as the original ones. Dr. Hofer recovered


                                         -26-
less than $26,000 of the additional $478,000 he sought. The district court

determined that UNUM’s rejection of these additional claims was not without just

cause, as there was a good-faith legal dispute surrounding each. See Allied Mut.

Ins. Co., 811 P.2d at 1125 (“If a good faith legal controversy exists as to liability,

attorney fees must be denied.”)

      Dr. Hofer argues that the district court relied too much on the fact that

UNUM agreed early in the litigation to make certain payments because he still

“fought tooth and nail throughout the case for monies that trickled in from

UNUM . . . .” Aplt. Br. at 55. But the time awarded was far more than the

approximately 50 hours that had been expended before UNUM reversed course

and agreed to pay what Dr. Hofer had sought to that point. The award is

supported by the considerations permitted by Kansas law. See Chapman, 521

P.2d at 598. In particular, the award compensated Dr. Hofer for the portion of his

attorney’s time that secured favorable results. We hold that the district court did

not abuse its discretion, and we deny Dr. Hofer’s request for attorney fees on

appeal.

      VI. Conclusion

      We AFFIRM the judgment of the district court.




                                          -27-