Tom Rice Buick-Pontiac v. General Motors Corp.

06-5247-cv
Rice Buick-Pontiac v General Motors Corp.

1 UNITED STATES COURT OF APPEALS
2 FOR THE SECOND CIRCUIT
3
4 August Term 2007
5
6
7 (Argued: May 8, 2008 Decided: December 29, 2008)
8
9 Docket No. 06-5247-cv
10
11 _____________________________________
12
13 TOM RICE BUICK-PONTIAC, GMC TRUCK, INC., GARSTEN MOTORS, INC., doing
14 business as Apple Chevrolet, BRIGHT BAY GMC TRUCKS, INC., CARS UNLIMITED OF
15 SUFFOLK LLC, doing business as Nesenger 112 Chevrolet, GARDEN BUICK, INC.,
16 KAYSON CHEVROLET, INC., KURLAND CADILLAC OLDSMOBILE-GMC, INC.,
17 MANFREDI CADILLAC OLDSMOBILE, INC., SMITHTOWN BUICK, INC., VAN BUREN
18 BUICK PONTIAC, INC., KINNEY MOTORS, INC., doing business as Apple Chevrolet, M&S
19 CHEVROLET, INC., M&S OF PAWLING, INC., WOODBURY AUTO PARK, INC., GEISS
20 AUTO, INC., DURFEE CHEVROLET-OLDSMOBILE-GEO, INC., and DOBLER
21 CHEVROLET, INC.,
22 Plaintiffs,
23
24 FULTON CHEVROLET-CADILLAC CO., INC.,
25 Plaintiff-Appellant,
26
27 -v.-
28
29 GENERAL MOTORS CORPORATION,
30 Defendant-Appellee.*
31 _____________________________________
32
33 Before: HALL, LIVINGSTON, GIBSON,** Circuit Judges.
34
35 Franchised automobile dealerships sued manufacturer-franchisor, claiming insufficient

*
The Clerk of the Court is directed to amend the official caption as set forth above.
**
The Honorable John R. Gibson of the United States Court of Appeals for the Eighth
Circuit, sitting by designation.
 1 reimbursement under franchise agreements and New York Vehicle and Traffic Law § 465 for repair

2 parts provided to car owners in connection with warranty repair services. The United States District

3 Court for the Southern District of New York (Buchwald, J.) granted summary judgment dismissing

4 the claims of the test plaintiff. This appeal followed.

5 Affirmed.

6 ITAMAR YEGER, ESQ. (Leonard A. Bellavia, Barry M.
7 Weiss, Bellavia Gentile & Associates, Mineola, New York,
8 on the brief), for Plaintiff-Appellant.
9
10 JAMES C. McGRATH (Daniel L. Goldberg, Brandon L.
11 Bigelow, Samuel R. Rowley, on the brief), Bingham
12 McCutchen LLP, Boston, Massachusetts, for Defendant-
13 Appellee.
14
15 JOHN J. SULLIVAN (Carl J. Chiappa, on the brief), Hogan
16 & Hartson, LLP, New York, New York, for Amicus Curiae
17 The Alliance of Automobile Manufacturers, in support of
18 Defendant-Appellee.
19
20 LIVINGSTON, Circuit Judge:

21 New York Vehicle and Traffic Law § 465 requires automobile manufacturers to honor

22 warranty agreements with customers and to compensate franchised dealers for labor and parts

23 associated with warranty repair services at a rate that “shall not be less than the price and rate

24 charged by the franchised motor vehicle dealers in the community or marketing area for like services

25 to non-warranty and/or non-service contract customers, provided such price and rate are reasonable.”

26 N.Y. Veh. & Traf. Law § 465. The principal issue raised by this appeal is whether a franchised

27 dealership that over many years consistently submitted claims and accepted reimbursement at a

28 manufacturer’s standard rate, without ever seeking additional compensation, may thereafter hold the

2
 1 manufacturer liable under Section 465 for additional compensation on past claims, or whether its

2 initial requests for and acquiescence in reimbursement at the standard rate preclude relief.

3 The plaintiffs in this diversity action are New York car dealerships who sued defendant-

4 appellee General Motors Corporation (“GM”) under Section 465 and their franchise agreements with

5 the company, claiming that GM’s standard reimbursement rate for warranty repair parts is too low

6 under the statute. The parties proceeded to discovery solely on the claims of plaintiff-appellant

7 Fulton Chevrolet-Cadillac Co., Inc. (“Fulton”), and GM successfully moved for summary judgment

8 dismissing Fulton’s claims. This appeal followed.

9

10 Background

11 GM is a Delaware corporation that manufactures and distributes automobiles in the United

12 States through a network of authorized dealers operating under the trade names Buick, Chevrolet,

13 Pontiac, GMC Truck, Hummer, and Cadillac. Since 1981, Fulton has been an authorized Cadillac

14 and Chevrolet dealer in Middletown, New York, pursuant to a series of franchise agreements with

15 GM.

16 Like most automotive manufacturers, GM warrants certain parts, systems, and accessories

17 in connection with the retail sale of its cars and reimburses franchised dealers for performing repair

18 work under these warranties. In order to be reimbursed for parts and labor provided in connection

19 with a warranty repair, dealers must submit a claim to GM using a computerized system called the

3
 1 Warranty Information Network System (“WINS”).1 To use this program, which allows GM to

2 reimburse dealers across the country based on a uniform methodology, a dealer electronically inputs

3 into a computer certain information about the work performed in connection with a warranty repair

4 job. The dealer is not required to submit underlying repair orders, but must input the repair order

5 number and date, the vehicle identification number of the car under repair, the vehicle’s mileage, the

6 applicable “labor operation” number, the primary failed part number, and the parts reimbursement

7 amount. The “Line Total,” which reflects the total amount of reimbursement the dealer is requesting

8 for the warranty repair, is then calculated automatically by the dealer’s computer pursuant to a GM-

9 specified formula, and the dealer is given the opportunity to review the Line Total before submitting

10 the claim.

11 WINS typically reviews, approves, and pays warranty claims automatically without any

12 individual review by a GM employee. The system will not approve a claim automatically, however,

13 if it does not fall within certain parameters, for example, if it seeks reimbursement for repair parts

14 in an amount that exceeds a certain ceiling. That ceiling is determined pursuant to a GM-specified

15 formula, which involves multiplying the dealer list prices for the parts being used in the repair by

16 a standard parts markup for the dealer. The standard parts markup used by WINS for most dealers

17 in the United States currently is forty percent. Hence, for most dealers, a reimbursement claim will

18 not be approved automatically by WINS if it seeks more than 140 percent of the dealer list prices for

1
GM’s standard franchise agreement—the Dealer Sales and Service
Agreement—provides that reimbursement for warranty repair work “will be made according to
policies in the Service Policies and Procedures Manual.” The manual describes the general
requirements for submitting claims via an electronic repair order system, and directs dealers to a
separate WINS Claim Processing Manual for more specific instructions.

4
 1 the parts used in the repair.

2 Although most claims submitted through WINS are processed in this way, there are several

3 mechanisms for bypassing the automated procedure and seeking reimbursement at a higher rate than

4 that allowed by the ordinary WINS formula. For example, if a dealer wants a GM employee to

5 review an individual reimbursement claim, it can “H-route” the claim via the WINS program to its

6 GM service representative and include comments explaining why individualized review is desired

7 and seeking permission to submit a claim for reimbursement at a higher rate. In addition, dealers may

8 submit “P” code claims when a warranty repair requires more parts than the limit provided for by

9 the associated labor operation. WINS allows a dealer also to submit a “case add credit” in

10 circumstances where it seeks additional reimbursement on a previously submitted claim.

11 Dealers may submit warranty reimbursement claims via WINS at any time. The program

12 processes standard claims twice per week, and provides dealers with “claims memos” on the day

13 following such processing. These memos report the disposition of any warranty claims submitted

14 during the last cycle. Approximately ninety percent of warranty claims are approved upon initial

15 submission, and ordinarily are paid within ten days. If a dealer is unhappy with the disposition of a

16 claim, however, it can resubmit the claim using the H-route procedure and include comments

17 explaining the dealer’s dissatisfaction. The dealer also may appeal directly to its service

18 representative, or invoke certain dispute resolution procedures described in its franchise agreement

19 with GM.

20 All authorized GM dealers throughout the United States use WINS to submit warranty

21 reimbursement claims. GM processes and pays approximately 48 million claims through WINS each

5
 1 year. During 2003, GM approved about 1.9 million claims from New York dealers, which accounted

2 for approximately $183 million in reimbursements.

3 Since 1996, Fulton regularly has submitted warranty reimbursement claims to GM. In the

4 five-year period from 1999 to 2004, it submitted approximately 22,000 claims, which resulted in

5 compensation from GM in excess of $3.8 million. Fulton’s Dealer Sales and Service Agreement with

6 GM provides that “Dealer . . . agrees to timely submit true and accurate applications or claims for

7 payments.” According to the deposition testimony of Fulton’s owner, Jonathan Worts, each of the

8 claims submitted by Fulton since 1996 was true and accurate.

9 Fulton concedes that while it occasionally submitted H-route requests for unusual or

10 additional labor costs, it never sought additional payment for parts or otherwise requested that GM

11 reimburse it for warranty parts at a higher markup than the forty-percent rate used by WINS for

12 automatic claim processing. Indeed, the parties know of no New York GM dealer that has submitted

13 an individual warranty claim seeking in excess of GM’s standard rate for parts reimbursement.2

2
There is evidence that Karp Buick of Rockville Centre sent a letter to the Northeast
Market Area Manager for GM on July 19, 1999, complaining generally that GM had paid too
little for warranty parts under New York law, and demanding incremental payment on previously
submitted claims as well as a higher reimbursement rate going forward. GM responded on
September 8, 1999 that any dealer was “free to request an individualized assessment of its ‘retail’
markup at any time.” GM suggested that if Karp Buick wished to pursue this course, it should
submit a series of recent repair orders as well as invoices showing its retail prices for repair parts,
and that GM then would determine if the dealer was entitled to compensation at a higher rate
going forward. GM declined, however, to give incremental reimbursement on past claims that no
longer were timely under the franchise agreement. There is no evidence that Karp Buick used the
procedure described in GM’s letter to attempt to establish a higher rate going forward, or that it
submitted via WINS a timely request for additional reimbursement on previously paid claims.

In addition, on August 24 and September 11, 2001 respectively, Manfredi Auto Group of
Staten Island and Bright Bay GMC Truck of Bay Shore sent letters to GM demanding that the

6
 1 Fulton insists that such a request would be futile. The record shows, however, that GM has received

2 such claims from dealers in other states, such as Illinois, Maine, and New Jersey, either through

3 WINS or by letter, and typically has honored them after verifying what the appropriate rate of

4 reimbursement should be. Indeed, Worts owns a Chevrolet dealership in New Jersey that requested

5 a higher rate in accordance with New Jersey law. Since 1999, this dealership has been able to use

6 a special WINS code to receive reimbursement at this higher rate.

7 On July 16, 2001, ten present and former GM dealers in New York filed a complaint against

8 GM. On December 18, 2002, they filed an amended complaint, adding Fulton and seven other

9 plaintiffs, one of which subsequently dismissed its claims voluntarily. The gist of the amended

10 complaint is that the standard forty-percent parts markup used by WINS is approximately thirty

11 percentage points below the parts markup used by dealers in plaintiffs’ community for non-warranty

12 repairs.3 The complaint alleges also that because WINS allows a dealer to submit only limited

13 information about a warranty repair, it is “designed to frustrate any attempt to add additional

14 information or add more particular information,” such that “if a dealer attempts to input a

15 reimbursement rate other than the rate that GM’s computer sets as a default, that dealer’s claim

16 cannot be processed.” Accordingly, plaintiffs allege, GM’s requirement that dealers use WINS to

17 submit reimbursement claims has led to systematic undercompensation for warranty repair parts

company alter the WINS program to allow dealers to input more information into the computer
and to request a higher reimbursement rate for parts than that allowed by the standard formula.
The record does not contain any responses from GM, or evidence that these dealers attempted to
use the H-route, P code, or “case add credit” procedures for requesting additional reimbursement.
3
Fulton now asserts that the standard forty-percent parts markup in fact is about thirty-
five percentage points below the going non-warranty rate in Fulton’s community.

7
 1 since 1992, when New York Vehicle and Traffic Law § 465 was amended to require reimbursement

2 at the rate prevailing in the dealer’s community for non-warranty repair parts.4

3 The dealers asserted claims under Section 465 as well as a provision of GM’s standard

4 franchise agreement requiring the company to comply with all applicable laws. The dealers seek,

5 inter alia, incremental payment on previously submitted claims based on what they allegedly would

6 have been paid had GM used a proper markup for parts, as well as an injunction barring GM from

7 using its standard, nationwide formula to determine reimbursement amounts for warranty repairs

8 performed by New York dealers.

9 Fulton was chosen as the test plaintiff and the parties proceeded to discovery only on Fulton’s

10 claims, which revealed the above undisputed facts. GM moved for summary judgment, denying any

11 violation of Section 465, but arguing also that Fulton is precluded from suing under the statute

12 because it has requested and accepted payment based on the standard forty-percent parts markup rate

13 without complaint since 1996. The district court granted the motion and dismissed Fulton’s claims.

14 Tom Rice Buick-Pontiac GMC Truck, Inc. v. Gen. Motors Corp., No. 01 Civ. 6410 (NRB), 2006 WL

15 2322626 (S.D.N.Y. Aug. 10, 2006). Fulton now appeals.

16

4
Fulton has acknowledged that the statute of limitations on its claims is three years, see
N.Y. C.P.L.R. § 214(2) (providing three-year limitations period for “an action to recover upon a
liability . . . imposed by statute”); Tom Rice Buick-Pontiac GMC Truck, Inc. v. Gen. Motors
Corp., No. 01 Civ. 6410 (NRB), 2006 WL 2322626, at *1 n.4 (S.D.N.Y. Aug. 10, 2006), and
thus seeks additional reimbursement only for warranty repair jobs performed within the three
year period prior to the time this action was commenced.

8
 1 Discussion

2 We review a district court’s grant of summary judgment de novo, viewing the facts in the

3 light most favorable to the nonmoving party and resolving all factual ambiguities in its favor. Singh

4 v. City of New York, 524 F.3d 361, 366 (2d Cir. 2008). Summary judgment is appropriate only if the

5 movant shows that there is no genuine issue as to any material fact and that it is entitled to judgment

6 as a matter of law. Fed. R. Civ. P. 56(c).

7 This appeal hinges primarily on a single question of law: whether Fulton’s consistent requests

8 for and acceptance of payment at GM’s standard warranty reimbursement rate, without asking for

9 more or notifying GM of its belief that a higher rate might be warranted under Vehicle and Traffic

10 Law § 465, precludes recovery of additional payment under the statute for past claims. Neither the

11 New York Court of Appeals nor any intermediate New York appellate court has addressed this

12 question. “In the absence of authoritative law from the state’s highest court, we must either (1)

13 predict how the New York Court of Appeals would resolve the state law question, or, if state law is

14 so uncertain that we can make no reasonable prediction, (2) certify the question to the New York

15 Court of Appeals for a definitive resolution.” DiBella v. Hopkins, 403 F.3d 102, 111 (2d Cir. 2005).

16 In this case, we find the former option appropriate and conclude that Fulton’s failure to demand

17 additional compensation for any past claims pursuant to Section 465 precludes the relief it now

18 seeks.

19 Our cardinal function in interpreting a New York statute is to ascertain and give effect to the

20 intent of the legislature. Abrams v. Ford Motor Co., 74 N.Y.2d 495, 500, 548 N.E.2d 906, 908

21 (1989); see N.Y. Stat. Law § 92. “As the clearest indicator of legislative intent is the statutory text,

9
1 the starting point in any case of interpretation must always be the language itself, giving effect to the

2 plain meaning thereof.” Majewski v. Broadalbin-Perth Cent. Sch. Dist., 91 N.Y.2d 577, 583, 696

3 N.E.2d 978, 980 (1998); see N.Y. Stat. Law § 94. We therefore begin, as we must, with the text of

4 Section 465, which reads in relevant part as follows:

5 1. Every franchisor shall properly fulfill any warranty agreement
6 and/or franchisor’s service contract and shall compensate
7 each of its franchised motor vehicle dealers for warranty parts
8 and labor in amounts which reflect fair and reasonable
9 compensation for such work. All warranty claims and/or
10 claims under a franchisor’s service contract made by
11 franchised motor vehicle dealers shall be paid within thirty
12 days following their approval provided, however, that the
13 franchisor retains the right to audit such claims for a period of
14 two years following the submission thereof, and to charge
15 back any amounts paid on false, fraudulent, incorrect or
16 unsubstantiated claims. For parts . . . and labor
17 reimbursement, fair and reasonable compensation shall not be
18 less than the price and rate charged by the franchised motor
19 vehicle dealers in the community or marketing area for like
20 services to non-warranty and/or non-service contract
21 customers, provided such price and rate are reasonable.
22
23 2. All warranty claims shall be either approved or disapproved
24 within thirty days after their receipt. When any such claim is
25 disapproved the franchised motor vehicle dealer shall be
26 notified in writing of its disapproval within said period. Each
27 such notice shall state the specific grounds upon which the
28 disapproval is based.
29
30 N.Y Veh. & Traf. Law § 465.5
31
32 Section 465 plainly imposes on manufacturer-franchisors the obligation to reimburse

5
We note that N.Y. Veh. & Traf. Law § 465 was recently amended, effective January 1,
2009. See Act of Aug. 5, 2008, ch. 490, sec. 3, N.Y. Veh. & Traf. Law § 465, 2008 N.Y. Sess.
Laws 1329, 1338-40 (McKinney). As these amendments do not become effective until January 1,
2009, however, we need not consider them here.

10
 1 franchised motor vehicle dealers for warranty repair parts “in amounts which reflect fair and

2 reasonable compensation.” The statute likewise plainly contemplates that franchisees will submit

3 claims for such compensation. Because Fulton requested payment on past warranty reimbursement

4 claims, the issue here is whether GM’s payment of the requested amount discharged its duty to pay

5 under the statute, or whether it had an additional obligation to pay more, regardless of what was

6 requested. That is, we must determine whether a “claim” for purposes of Section 465 is a demand

7 for money in a particular amount, such that it is “paid” when the demanded amount is disbursed, or

8 whether a “claim” more generally is a simple request for money, not necessarily for any particular

9 amount, such that it is “paid” only when the statutory rate is given, regardless of the amount actually

10 requested.

11 Relying principally on Ralph Oldsmobile Inc. v. General Motors Corp., No. 99 Civ.

12 4567(AGS), 2000 WL 1459767 (S.D.N.Y. Sept. 29, 2000), Fulton argues that because the statute

13 imposes on a manufacturer the duty to provide statutorily defined “fair and reasonable

14 compensation” for warranty parts, but says nothing of a dealer’s obligation to make a particularized

15 claim requesting a specific dollar figure, a manufacturer is required to pay the statutory amount no

16 matter how much is requested—indeed, whether any specific dollar amount is requested at all. See

17 id. at *5-7 (concluding that dealers could pursue claims against GM under Section 465 despite

18 requesting and acquiescing in payment at lower amounts). We disagree.

19 The relevant dictionary definition of “claim” is “a demand for compensation, benefits, or

20 payment” in conformity with a law or contract, and also “the amount or payment of such a demand.”

21 Webster’s Third New International Dictionary 414 (2002) (emphasis added). A claim is thus not

11
 1 only “[a] demand for payment in accordance with an insurance policy or other formal arrangement,”

2 but also “[t]he sum of money demanded.” The American Heritage Dictionary of the English

3 Language 341 (4th ed. 2000) (emphasis added). We conclude that the most natural and obvious

4 understanding of “claim” in the context of Section 465 is a request for reimbursement in a specific

5 amount.

6 This reading makes sense of Section 465’s broader context. By its plain terms, the statute

7 obliges a manufacturer not only to provide fair and reasonable compensation for warranty parts, but

8 also: (1) to approve or disapprove all warranty claims “within thirty days after their receipt”; (2) to

9 notify the dealer in writing of any disapproved claim within the thirty day period, “stat[ing] the

10 specific grounds upon which the disapproval is based”; and (3) to pay approved claims “within thirty

11 days following their approval.” N.Y. Veh. & Traf. Law § 465. Though it is possible to read this

12 language as contemplating the submission of claims without regard to amount, the more natural

13 construction of these provisions is that they together provide a mechanism by which dealers and

14 manufacturers can identify and communicate openly about areas of disagreement as to what

15 constitutes “fair and reasonable compensation.” But this requires that dealers submit claims not in

16 the abstract, but for specific amounts. Otherwise it is hard to fathom how a manufacturer might

17 approve or disapprove the claim in most cases, much less provide reasons for its rejection. Cf.

18 Darling’s v. Ford Motor Co., 1998 ME 232, ¶ 6, 719 A.2d 111, 114 (1998) (noting, with regard to

19 a Maine statute imposing similar obligations on manufacturers, that “[a]ccomplishing these

20 objectives necessarily requires that a dealer submit a claim that is sufficiently individualized to

21 enable a manufacturer to satisfy these obligations.”).

12
 1 Furthermore, the New York Court of Appeals instructs courts to construe New York statutes

2 in ways that “avoid objectionable, unreasonable or absurd consequences.” Long v. State, 7 N.Y.3d

3 269, 273, 852 N.E.2d 1150, 1153 (2006); see N.Y. Stat. Law § 141. Adopting the position advanced

4 by Fulton would unreasonably burden manufacturers such as GM, since they could no longer assume

5 that simply paying the full amount requested by a dealer would resolve a claim. Under Fulton’s view,

6 if a manufacturer wished to protect itself against potentially expensive litigation, it would have to

7 conduct an inquiry not simply with regard to contested claims, but with regard to every claim in

8 every marketing area in New York State to ascertain the prevailing market rate. Such investigations

9 could considerably increase the administrative costs of the claims system and require the

10 manufacturer to spend more time processing each claim. This delay would not benefit the

11 manufacturer or dealers. We see no basis for concluding that the New York legislature intended to

12 inject unnecessary administrative costs and delays into the normal business practice of claim

13 settlement, particularly when our alternative and more plausible construction of Section 465 avoids

14 this result while imposing on dealers only the relatively trivial burden of making timely requests for

15 compensation at higher rates than what the manufacturer typically pays.

16 We note also, as did the district court, that allowing Fulton to reopen closed accounts by

17 means of a lawsuit and to disturb previously paid claims would undermine a number of common law

18 principles recognized in New York, such as the doctrines of account stated, see Rodkinson v.

19 Haecker, 248 N.Y. 480, 485, 162 N.E. 493, 495 (1928) (“As a general rule, where an account is

20 made up and rendered . . . [and] the party receiving it . . . makes no objection within a reasonable

21 time, his silence will be construed into an acquiescence in its justness, and he will be bound by it as

13
 1 if it were a stated account.”), equitable estoppel, see Shondel J. v. Mark D., 7 N.Y.3d 320, 326, 853

2 N.E.2d 610, 613 (2006) (“The purpose of equitable estoppel is to preclude a person from asserting

3 a right after having led another to form the reasonable belief that the right would not be asserted, and

4 loss or prejudice to the other would result if the right were asserted.”), and waiver, Gen. Motors

5 Acceptance Corp. v. Clifton-Fine Cent. Sch. Dist., 85 N.Y.2d 232, 236, 647 N.E.2d 1329, 1331

6 (1995) (“Waiver requires the voluntary and intentional abandonment of a known right which, but

7 for the waiver, would have been enforceable. Waiver may be established by affirmative conduct or

8 by failure to act so as to evince an intent not to claim a purported advantage.” (citations omitted)).

9 We need not conclude that these doctrines are directly applicable to note that Fulton’s interpretation

10 of Section 465 is yet more implausible because it is at odds with these basic precepts of the common

11 law. See N.Y. Stat. Law § 153 (“A change in long established rules of law is not deemed to have

12 been intended by the Legislature in the absence of a clear manifestation of such intention.”); cf.

13 Hechter v. N.Y. Life Ins. Co., 46 N.Y.2d 34, 39, 385 N.E.2d 551, 554 (1978) (“[I]t is a general rule

14 of statutory construction that a clear and specific legislative intent is required to override the

15 common law.”).

16 Finally, our conclusion is bolstered by the decisions of several courts interpreting analogous

17 statutes in other jurisdictions. See Woods v. MONY Legacy Life Ins. Co., 84 N.Y.2d 280, 285, 641

18 N.E.2d 1070, 1072 (1994) (considering other jurisdictions’ treatment of similar law in construing

19 a New York statute); see also N.Y. Stat. Law § 262 (“In interpreting an ambiguous statute of New

20 York, the court may consider the construction placed on a similar statute of another state or country

21 by its courts.”). Each of these courts has arrived at the result we reach here, concluding that before

14
 1 a dealer may hold a manufacturer liable for reimbursement beyond the manufacturer’s standard rate,

2 it first must submit a claim to the manufacturer requesting the additional amount. See Jim White

3 Agency Co. v. Nissan Motor Corp., 126 F.3d 832, 836 (6th Cir. 1997) (concluding that dealer

4 “waived its right [under Ohio law] to retail payment on previously submitted warranty claims

5 because it had failed to request payment at rates other than cost plus a 30% markup, the amount

6 stated in the dealership contract”); Acadia Motors, Inc. v. Ford Motor Co., 844 F. Supp. 819, 828

7 (D. Me. 1994) (“To the extent that Plaintiffs request ‘damages for [Ford’s] past failures to reimburse

8 the Plaintiff dealers at the statutory rate,’ . . . Plaintiffs did not make an adequately particularized

9 claim to Ford prior to bringing this action. [Under Maine law,] Ford is entitled to some notice

10 informing it of the pertinent facts regarding the claim that would enable it to determine whether the

11 claim should be approved or denied.”), rev’d in part on other grounds, 44 F.3d 1050 (1st Cir. 1995);

12 Kronon Motor Sales, Inc. v. Ford Motor Co., No. 93 Civ. 2853, 1994 WL 127322, at *3 (N.D. Ill.

13 April 7, 1994) (“[T]he inescapable fact is that since Kronon did not submit a claim for

14 reimbursement at its retail rate [under Illinois law], it necessarily acquiesced in Ford’s designated

15 reimbursement rate.”), aff’d on other grounds, 41 F.3d 338 (7th Cir. 1994); see also Darling’s, 1998

16 ME 232, ¶ 7, 719 A.2d at 114-15 (interpreting Maine statute as requiring dealer to submit

17 “individualized claim” in order to receive additional compensation on previously paid claim, which

18 could be accomplished by specifying, among other things, the difference between the amount

19 received pursuant to the manufacturer’s automated system and the dealer’s retail price); cf. Liberty

20 Lincoln-Mercury v. Ford Motor Co., 134 F.3d 557, 573-74 (3d Cir. 1998) (holding that dealer that

21 accepted payment at standard rate could not recover incremental reimbursement under New Jersey

15
 1 statute absent timely requests for additional payment on those claims pursuant to franchise

2 agreement). We see no reason why New York’s law should be interpreted any differently than the

3 statutes considered by these courts.

4 Accordingly, we hold that Fulton may not recover under New York Vehicle and Traffic Law

5 § 465 for additional sums on previously paid warranty claims, absent evidence that it submitted

6 claims for additional payment and that these claims were rejected by GM contrary to the statute’s

7 mandate. Fulton’s belief that submitting such claims would have been futile is belied by the record,

8 which shows that GM provides numerous means for a dealer to request additional compensation

9 beyond what is allowed by the standard WINS formula, such as the H-route, P code, and “case add

10 credit” procedures, not to mention the possibility of simply writing a letter to a regional GM

11 representative. Furthermore, because we conclude that a dealer may not hold a manufacturer liable

12 under Section 465 for additional compensation without first having submitted a claim for such

13 payment, and because there is no evidence that Fulton has done so, it follows that Fulton is precluded

14 from receiving the prospective relief it seeks. It follows as well that the district court properly

15 granted summary judgment dismissing Fulton’s contract claim, which is derivative of its claim under

16 Section 465.

17 We note that it is unnecessary for us to decide the issue, about which the parties argue at

18 length, whether a dealer or a manufacturer is in the best position to determine the rate charged in a

19 dealer’s community for non-warranty repair parts. We hold only that a dealer may not recover

20 additional sums on previously paid warranty claims, or secure an injunction ordering a manufacturer

21 to reimburse at a higher rate than it customarily pays, absent evidence that the dealer submitted a

16
 1 claim for additional payment that was rejected by the manufacturer contrary to Section 465. Whether

2 a manufacturer could disapprove such a claim, consistent with Section 465, on the ground that the

3 dealer did not provide adequate information to establish its community rate for non-warranty repair

4 parts is a question we leave for another day.6

5

6 Conclusion

7 We agree with the district court that an automobile manufacturer discharges its duty to

8 provide fair and reasonable compensation for warranty repair parts under New York Vehicle and

9 Traffic Law § 465 when it pays a warranty claim in the amount requested by the dealer. A

10 manufacturer is not exposed to liability for failure to pay additional amounts when the dealer

11 requested and acquiesced in reimbursement at the manufacturer’s standard rate and never asked to

12 be paid at a higher rate. We therefore affirm the district court’s grant of summary judgment

13 dismissing Fulton’s claims.

14

15

16

17

6
We do note, however, that the amendments to N.Y. Veh. & Traf. Law § 465 discussed
above create a mechanism by which a dealer may establish the price and rate they charge non-
warranty customers for parts and claim such price and rate, including an average markup, as their
reimbursement rate with the benefit of a rebuttable presumption that the claimed reimbursement
rate is fair and reasonable. See Act of Aug. 5, 2008, ch. 490, sec. 3, N.Y. Veh. & Traf. Law §
465, 2008 N.Y. Sess. Laws 1329, 1338-40 (McKinney).

17
1

18